\n Salesforce Consultant - Work from Home \n\nWhat is it like to work at Nearsure? \n\nA remote team never felt so close 🌐 Join our LATAM team and stay connected while working remotely. We value our team members and candidates interested in our vacancies. Enjoy fun activities like coffee breaks, tech talks, and games with our developers and management teams during your stay with us. \n\n \n\nWho needs micromanagement? 🍃For us, communication is key, so we focus on working autonomously, with honesty, and respecting diversity. Micromanagement is not part of our corporate values. \n\n \n\nWorklife Balance ⚖️Your well-being is our priority with our People Care team, available from day one to offer support and help with anything from needing someone to talk to, requesting time off or a holiday, or using any of our offered benefits. \n\n \n\nAdditionally, our Accounts Management team ensures a smooth and effective stay with our clients, fostering a harmonious relationship with both the client and the project. \n\nHere you’ll get: \n\n\nUSD 💲 Salary compensation. \n\n100% remote work 🏢 but if you feel like connecting with people you can visit coworking spaces all over LATAM allowing you to expand your professional network. \n\nPaid time off according to your country’s law without affecting your monthly salary to ensure that you have plenty of time to rest and recharge. \n\nYour country’s national holidays 🌴 allow you to celebrate important events and traditions with your loved ones. \n\nSick or medical leave 😷 when needed so that you can take a day off to take care of your health, and have wellbeing without worrying about work. \n\nRefundable annual credit 💸 for you to spend on your favorite perks. \n\nTeambuilding activities 🤜🤛 such as coffee breaks, tech talks, and after-work gatherings with your Nearsure colleagues, to feel close to our community. \n\nA day off during your birthday week 🥳🎂 to enjoy with your family and friends, ensuring that you have a chance to make memories on your special day. \n\n\n\n\nAbout the project: \n\nSenior Salesforce Consultants are sought after for their expertise in implementing solutions on the standard Salesforce platform. Additionally, they possess the ability to customize these solutions to better align with the organization's specific needs. This role can be likened to a hybrid between a developer and a consultant. \n\nYou will be able to: \n\n\nIdentify the needs of your employer/client, translate them into business processes and then into a technical solution in the platform. \n\nPlan and budget the project, according to the client’s specifications. \n\nAlignment between business needs and technical solutions. \n\nResponsible for the quality of the data in Salesforce. \n\nThe core of the business is evidently the setting up and implementation of the Salesforce solution for the customer. \n\nTake part in the training of users. \n\n\n\n\nWhat will help you succeed in this role: \n\n\nBachelor's degree in computer science, Engineering, or a related field. \n\n5+ Years of experience working with Salesforce. \n\n3+ Years of experience working with Sales Cloud. \n\n3+ Years of experience working with Service Cloud. \n\n1+ Years of experience working with Health Cloud. \n\n1+ Years of experience working with Experience Cloud. \n\nAdvanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons. \n\n\n\n\nHere's what you can expect from our hiring process: \n\n\nWe'd love to discuss your experience in an interview with our recruiters.  \n\nIf all goes well, we'll arrange a technical interview with our top developers to evaluate your skills. \n\nIf you advance to the next stage, you'll have a chance to meet our client and potentially become a part of our amazing team! \n\n\n\n\nWould you like to work alongside top Latin American talent? \n\nWork remotely from Latin America for US clients with Nearsure, a staff augmentation company that values people and culture. Gain cross-cultural expertise and improve your English skills with daily communication in English. \n\nWe're excited to have you on board and can't wait to learn more about you. \n\nApply now!  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Sales jobs that are similar:\n\n $50,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nYour Opportunity at ARC’TERYX:\nAs the Senior Salesforce Marketing Engineer you develop, deploy, analyze, utilize, and maintain software, tools, applications, and information systems to meet the business requirements of the company in a demanding global marketplace. In this role, you will contribute to the development of the Salesforce CRM platforms, as well as coach peer developers, support activities, and contribute to the technology strategy for Arc’teryx.  \n You will also contribute to the architecture, design methodology, and technology strategy alongside architects and the development lead. Your balance of strong technical skills, technology acumen, and people skills contributes to consistent, high-quality, and timely solutions for the internal business clients.\n\n\nThis role can be hired remote. Business operations occur in Pacific time zone.\n\n\nMeet Your Future Team:\n \nYou will be working on a small and collaborative team that works with many departments across Arc’teryx. We value learning and growth and strive to deliver the best solutions to the teams using Salesforce and other systems.\n \nThe team is responsible for building and maintaining our CRM. The team is organized into squads that include other developers, Administrators, Quality Analysts, Business Analysts and Project Managers. Salesforce developers work closely and collaboratively with many other teams including Infrastructure, Marketing, Analytics, and Operation teams.\n\n\n\nIf you were the Senior Salesforce Marketing Engineer role now, here are some of the core activities you would be doing:\n* Communicating project and operation status, issues, risks and resolutions in an agile development methodology. \n* Providing coaching to your peers on the Salesforce development teams in all phases of the project life cycle. \n* Building and architecting solutions in Journey Builder, Email Studio, Automation Studio, and Cloud Pages. \n* Understanding of marketing automation technology and salesforce marketing cloud ecosystem of integrations and integrations REST & SOAP, WSProxy.\n* Familiarity of working and building GDPR & CCPA processes withing marketing cloud environments.\n* Building and continually evolving the DevOps process at Arc’teryx with industry trends and best practices. \n* Develop and manage integration endpoints from the Salesforce platform and understand, develop, and manage Salesforce external service. \n* Working with large volumes of data and building data mapping processes to marketing cloud and other integrations. \n* Analyze Salesforce technical debt and propose solutions and implement solutions. \n* Proactive system maintenance and code monitoring including security reviews, release updates, code reviews of other developers. \n* Strong understanding of Salesforce architecture, data model, security, and integration capabilities\n* Providing documentation, training, consulting and insights on Salesforce best practices, trends, and upcoming features to Arc’teryx teams.\n* Developing functional specifications and designs for future focused complex applications, or modifying/maintaining complex existing applications \n* Reviewing the designs and code of team members, often in collaboration with colleagues and Architects.  \n\n\n\n Here are some of the things you could be working on in the future:\n* Focusing on growing and building scalable solutions on our Marketing cloud platform.\n* Initiating and championing code reuse, eliminating tech debt, platform optimization, and quality across various applications \n* Implementing and streamlining processes that validate compliance, security, and performance. \n* Designing and implementing scalable solutions that across our suite of salesforce products which include Experience cloud, Data Cloud, Marketing Cloud Personalization, and Service Cloud. \n* Supporting the rest of the team with technical guidance\n\n\n\nAre you our next Senior Salesforce Marketing Engineer?\n* You have a bachelor’s degree or post-secondary education in Computer Science, Engineering, or a related field.\n* You have 5+ years of experience as a Salesforce Developer or equivalent role.\n* You have experience working with Data Cloud and Marketing Cloud Personalization.\n* You have completed the Salesforce Marketing Cloud Administrator, Email Specialist, and Developer certifications.\n* You have experience working on campaign metrics such as conversion, unsubscribe, and bounce rates, as well as IP reputation, deliverability.\n* Strong HTML, CSS, Javascript, and AMP Script for building and designing visually appealing email templates.\n* You have strong knowledge of APIs, external sources integration.\n* You have a proactive attitude to platform enhancements.\n* You build strong test scripts and thoroughly test your solutions.\n* You have strong attention to detail and ability to create & follow documentation.\n* You have demonstrated success working in an Agile methodology, are familiar with tools like Jira and DevOps practices.\n* You have excellent communication and influencing skills.\n* You have excellent time management skills with the ability to plan and meet deadlines.\n* You have a passion for Salesforce technology and continuous improvement.\n* You are proactive in identifying the root cause of issues and developing solutions.\n* You remain highly flexible and adaptable when faced with ambiguity.\n* You effectively balance autonomy and collaboration.\n* You inspire breakthrough thinking and continuous improvement.\n* You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right.\n* Your passion for your work is paralleled by your passion for getting outside and living it\n\n\n\n\n\nEqual Opportunity\n\n\nArc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. \n\n\nCreating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.  \n\n\nAll applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.\n\n\nDesign your Purpose. Live our Values. \nDISRUPTIVE EVOLUTION. Design your future through challenge, experimentation, and inspiration.\nCOMMIT. Set and deliver on bold objectives as we collectively raise the bar.\nLIVE IT. Deepen your connection to nature and live your most purposeful life. \nLEAVE IT BETTER. Create a better world, together. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Consulting, DevOps, Education, Cloud, Senior, Marketing and Engineer jobs that are similar:\n\n $70,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNorth Vancouver, BC (Corporate)

\nFor more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nPosition Summary:\n\n\nReporting to the Director of Technical Delivery, the Developer Operations (DevOps) Manager plays a crucial role in overseeing the integration of development and operations teams to improve collaboration, streamline processes, and enhance the overall efficiency of software development and deployment. We are looking for someone hands-on, customer-centric, collaborative, with a positive attitude. \n\n\nThe DevOps manager is responsible for standing up DevOps capability by successfully implementing tools, processes and automation that will accelerate the delivery of high-quality solutions by the delivery and operations team.\n  \n The person in this role will define the DevOps related tools, deployment requirements, operate source code management, CI/CD systems and test tools. The DevOps Manager will also be responsible for release management and effective execution of environment strategy, deployment, and release activities. This role will collaborate with delivery and operations teams to ensure quality and timeliness of each release and a smooth hand-off with the Ops team.\n\n\n\n\nKey Responsibilities:\n\n\n•Plan, build, and implement the roadmap for DevOps strategy, tool chain and orchestration\n•Research, evaluate, select, and implement tools and technologies that facilitate automation and streamline processes.\n•Collaborate with infrastructure and operations teams to ensure the availability, performance, and security of systems.\n•Develop and maintain automation scripts for deployment, configuration management, and monitoring.\n•Collaborate with the QA Lead to implement test automation practices. Own and execute DevOps and automated testing strategy to ensure quality of releases.\n•Foster collaboration between development, operations, and QA team members to improve communication and efficiency.\n•Implement best practices for continuous integration, continuous delivery (CI/CD), and automated testing. Ensure version control is implemented and integrated as part of CI/CD automated builds, establishing guidelines for branching, merging and readiness for implementation. \n•Perform release management duties like define, communicate, and coordinate release strategy and activities across multiple teams/stakeholders. Compile and distribute release plans and release notes, gather, and share feedback with business partners and share release metrics. \n•Ensure all releases go through appropriate levels of review and approval.\n•Perform environment and deployment management activities such as coordinating sandbox refreshes, tracking development work through lifecycle, ensuring deployments adhere to change procedures, ensuring documentation is completed and adheres to standards.\n•Manage and ensure compliance with IT structures, processes and technologies while maintaining knowledge of and leverage IT industry technologies and trends.\n•Implement security best practices throughout the development and deployment processes ensuring compliance with industry standards and regulations.\n•Act as subject matter expert, providing technical leadership and sharing your expertise with team, driving best practices for coding, testing, and deployment.\n•Implement and maintain monitoring solutions to detect and respond to incidents proactively, driving, and participating in high priority incident calls and emergency activities outside of standard office hours as needed.\n•Develop and execute incident response plans to minimize downtime and impact.\n\n\nRequired Experience: \n\n\n•A strong background in both software development and IT operations, with focus on automating and optimizing the end-to-end software delivery process.\n•3+ years of hands-on experience in DevOps and CI/CD pipeline automation in Azure, Copado, or other DevOps tools with strong knowledge of DevOps practices, CI/CD pipelines, automation tools, and cloud technologies.\n•5+ years pipeline orchestration and release management including generation of software builds, debugging build failures, scripting.\n•5+ years of experience and knowledge in deploying source code management, testing and deployment orchestration tools (Git/Bitbucket, Jenkins, Selenium, Cypress, etc.)\n•5+ years of experience with databases/datastores (e.g., NetSuite, Azure Synapse, Azure Databricks, SQL Server, Oracle, MySQL, DB2, Azure Data Lake, AWS, Snowflake, MongoDB, Cassandra etc.)\n•5+ years of working knowledge and experience with Jira, Confluence, Salesforce Cloud and Salesforce integrations.\n•Experience with DevOps implementation with Salesforce applications highly desired.\n•Bachelor’s degree in Computer science, Information Technology, or a related field with experience.\n•Experience with containerization (e.g., Docker, Kubernetes) and orchestration.\n•Proficient in scripting languages (e.g., Shell, Python, Ruby, etc.).\n•Familiarity with Agile and Scrum methodologies.\n•Strong written and verbal communication skills for technical and non-technical audiences. \n•Problem solving and translating business needs into creative technical requirements and designing, developing, and testing solutions. \n•Strong organization, time management, and multi-tasking skills along with technical project management abilities. \n\n\n\n\n\n\n\n\n$120,000 - $140,000 a year\n\n#MGLI\n#MG1\n#Remote\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Testing, DevOps, Cloud and Senior jobs that are similar:\n\n $47,500 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga

\nAs a Senior Customer Success Manager, you'll own the post-sale relationship with customers to ensure they're getting value from our product and services. You'll report to the Director of Customer Success.  \n\nDay-to-day, you'll be a trusted advisor to our customers, guiding them in incident management best practices and helping them achieve their objectives. You will partner with our Account Executives on renewals and expansions and work closely with Product and Marketing to advocate for FireHydrant's customers.\n\nWe're looking for someone who thrives in a fast-paced environment and wants to have a big impact on our business and customers.\nWhat you’ll be working on\n\n\n* Ensure the success of our customers from onboarding through renewal.\n\n* Consult our customers on industry best practices and tips for using the product in more effective ways.\n\n* Retain customer revenue by driving product adoption and aligning with customer business objectives.\n\n* Identify opportunities to increase customer revenue by expanding to additional users and teams.\n\n* Assist in developing materials designed to ensure successful customer onboarding and business-wide adoption.\n\n* Partner with the product team to understand customer needs and influence the direction of the product.\n\n* Collaborate with peers to build and improve internal processes and systems that scale.\n\n\n\nWe’re looking for someone who\n\n\n* Leads with curiosity and loves solving customer problems.\n\n* Has a track record of high retention and expansion achievements.\n\n* Thrives by building long-term relationships and partnering with a range of stakeholders, including business, technical, and executive teams.\n\n* Consistently delivers value while navigating complex problems.\n\n* Empathetically partners with customers and takes a consultative approach.\n\n* Has experience working in or interest in learning about developer tools or incident management space.\n\n* Has experience or interest in working with technical customers on a complex or technical product.\n\n\n\nWhat to expect\n\n\n* First 30 Days\n\n\n\n* In one month, you’ll become familiar with our product and customer lifecycle and be able to speak with customers about our product.\n\n\n\n* In the first 3 months\n\n\n\n* In three months, you’ll be owning customer accounts, collaborating with Account Executives and Solution Engineers, and onboarding new customers.\n\n\n\n* In the first 6 months\n\n\n\n* In 6 months, you’ll be hitting retention and expansion goals while contributing to the overall customer experience.\n\n\n\n* In year one\n\n\n\n* In one year, you’ll be knowledgeable in the incident management space running a book of business with strong customer and internal relationships. \n\n\n\n\n\nAbout FireHydrant\n\nFireHydrant is the only full-cycle incident management platform that drives reliability. It replaces siloed knowledge, disparate tools, and homegrown processes with a fully automated, customizable platform that makes it simple to efficiently and consistently respond to incidents — and ultimately, to learn from them. That’s why the world's most innovative engineering teams — like Palo Alto Networks, Snyk, and 1Password — choose FireHydrant to build and scale their incident management programs.\n\nBacked by Menlo Ventures, Work-Bench, Harmony Partners, and Salesforce Ventures, our 50 (and growing!) team members are building the future of reliability from remote offices around the US. Join us.\nLife at FireHydrant\n\n\n* We’re remote-first, with employees living and working around the US\n\n* 1x per year we will gather in-person as a company; as teams, we gather another 1-2x per year, depending on the safety of such a gathering and have virtual events throughout the year\n\n* We collaborate through Slack, Zoom, Notion, and Google Workspace\n\n* Kind candor - we expect honesty delivered through kindness, first and foremost\n\n* Transparency & equity - information is shared openly; we welcome ideas and contributions regardless of role or experience level\n\n* We value building trust, acting with integrity, and continuously improving\n\n\n\nBenefits\n\n\n* 100% employer-paid health, vision, and dental premiums for the employee and 75% of dependents\n\n* Unlimited vacation policy with a minimum requirement of three weeks off per year, with sustainable working hours and a healthy work/life balance\n\n* Home office stipend: get your workspace set up in a way that works best for you\n\n* 401k match\n\n\n\n\nCompensation\n\nFireHydrant believes that everyone should be compensated fairly and we strive for transparency within our organization and the industry. We set our salaries at the 75th percentile of pay for the San Francisco market using compensation data from hundreds of companies at our stage. Additionally, everyone in a given role is paid the same without adjusting for locality. The annual on-target earnings for this role are $155,000, which includes base salary of $124,000 plus variable commissions.\n\nRequirements: \n\n\n* FireHydrant requires that all newly hired employees are fully vaccinated against COVID-19, subject to reasonable accommodations provided based on medical need or religious belief.\n\n* All employees must be able to show authorization to work in the US.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Marketing jobs that are similar:\n\n $70,000 — $125,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nFor more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nPosition Summary:\n\n\nReporting to the Senior Manager of Enterprise Applications, the Salesforce Developer plays an important role focusing on prioritized deliverables set by the Enterprise Solutions & Applications department in partnership with the broader internal offices of PointClickCare.  A continuous-improvement mindset and a positive, supportive, personality is essential to the success of this role.\n\n\nThe Salesforce Zuora Developer will be responsible for aiding the process of defining and developing the system requirements of our internal business partners.  The Salesforce Zuora Developer will also lead the development of technical documentation and provide training on the systems and processes developed by the Enterprise Applications group.\n\n\nThis role serves as a key supporter of our Salesforce Zuora implementation ensuring that customization and configuration decisions are made with the long-term health of Salesforce and Zuora in mind. The role will focus heavily on cross-functional collaboration, Salesforce configuration/customization, Zuora configuration/customization and internal business unit consulting.\n\n\n\n\nKey Responsibilities:\n\n\n· Collaborate with the Business Analysts and Application Analysts to validate business requirements, considerations (security, scalability, limits), and determine when to use declarative versus programmatic methods adhering to Salesforce and Zuora best practices.\n· Develop and maintain Apex (classes and triggers) to extend Salesforce in a scalable manner, to support business requirements as they relate to Zuora.\n·Design, configure and build customized solutions in Zuora CPQ and Billing\n·Maintain code documentation and write / maintain test classes for all custom development.\n·Perform technical support processes and activities for the implementation of new or existing applications\n· Evaluate new products and services to judge their suitability for use\n· Preliminary research and investigation of software and technologies\n· Provide long term design guidance to ensure a healthy Salesforce environment in the future\n· Coach and mentor peers on Salesforce development best practices\n· Other duties as assigned\n\n\nRequired Experience:\n· University degree or College diploma\n· Salesforce Administrator certification\n· Salesforce Platform App Builder certification\n· Salesforce Platform Developer I certification\n· 5+ years experience as Salesforce Developer\n· Expert understanding of Salesforce.com Sales & Service Cloud key concepts, including: Campaign Management, Lead Management, Opportunity Management, Territory Management & Case Management\n· CPQ & Billing, Experience Cloud, and CRM Analytics experience is a major asset\n· Salesforce Platform Developer II certification a major asset\n· Proven business process acumen\n· Proficient in Apex, JavaScript, and VisualForce\n· Demonstrating strong written and verbal communication\n· Collaborating across multiple internal teams\n· Demonstrating organization, time management, and multi-tasking skills\n· Communicating with technical and non-technical audiences\n· 3+ years experience developing Zuora\napplications and customizations\n· Salesforce Platform Developer II Certification (preferred)\n\n\n\n\n\n\n$125,000 - $145,000 a year\n\nWorking at PointClickCare goes beyond the resume, because the work we perform makes a true difference in people’s lives. We build innovative healthcare technology for seniors and their caregivers that improve their quality of life and well-being on a daily basis. We believe work is so much more meaningful when you’re doing it with a higher purpose.\n\n\nFor more information on PointClickCare, please visit us on Glassdoor and LinkedIn\n\n\n#LI-Remote\n#LI-MG1\n\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, Senior and Sales jobs that are similar:\n\n $47,500 — $82,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote or In Office

\n\n\nJOB SUMMARY: \n\nAs a member of the Professional Services team, the Business Analyst (BA) is an external-facing, project-based role, focused on the elicitation of Customer User Stories, their documentation and analysis, and the declarative configuration of the solution that results from this documentation. Note that the BA is the owner of all User Stories for a given implementation, whether the story work is declarative or custom.  The Business Analyst collaborates with the Project Manager, Solution Architect & Developer roles, to ensure adherence to contracted scope and budget, and to affirm their solution design and configurations have been optimized for their customer’s requirements and business operations. The BA also drives data migration activities, including object mapping and data validation (post migration). Additionally, the BA works closely with their Project Manager, to groom their backlog and validate quality/accuracy of any deliverables. This role is further responsible for documenting a customer’s full software configuration/solution, providing demonstrations of configurations/solutions, and for end-User training and supporting the effort through deployment and go live.\n\n \n\nRESPONSIBILITIES: \n\n\n* Facilitate customer meetings, either virtually or in person as required by the Project.\n\n* Lead requirements elicitation and User Story documentation.\n\n* Execute software configurations in alignment with the documentation and contracted scope/budget.\n\n* Create a backlog of Stories, by project, for review and collaboration with the Project Manager.\n\n* Work with the Solution Architect and Developer roles to document solutions\n\n* Develop test scripts and acceptance criteria for the user stories\n\n* Prioritize and assign user stories to the development team\n\n* Perform configuration of our application, including Salesforce configuration\n\n* Validate all customization work and provide Customer-facing demonstrations.\n\n* Prepare and analyze data conversion requirements; identify data gaps.\n\n* Collaborate with data architects for data migration activities.\n\n* Lead User Acceptance Testing, deployment and validation activities.\n\n* Complete required project documentation (configuration documentation, User Stories, functional designs, deployment checklists, support documentation, etc.).\n\n* Directly and effectively train customer’s personnel in the use of the system.\n\n* Clearly and effectively communicate with team and with customers regarding status, technical issues, enhancements, and creative solutions\n\n* Maintain target billable utilization while providing quality work\n\n\n\n\n REQUIREMENTS: \n\n\n* Minimum 3 years of experience working as an admin/analyst in Salesforce.com environment with external clients/customers\n\n* Salesforce admin (ADM201) certification\n\n* Knowledge of all aspects of testing end-user products: Functional, Performance, Security, Usability, etc.\n\n* Excellent troubleshooting, analysis, and problem-solving skills\n\n* Ability to effectively prioritize and escalate issues as required\n\n* Excellent written and verbal communication skills; adept at presentation to customers and senior management\n\n* Experience with Project Management tools such as Jira/Confluence or similar tools\n\n* Solid experience with the Microsoft Office Suite and Products (Word, Excel, PowerPoint, Sharepoint, Teams, Visio)\n\n* Ability to work remotely without direct supervision.\n\n* Occasional travel may be necessary as required by the customer.\n\n\n\n\nPreferred\n\n\n* Previous experience or knowledge of working on Fonteva product/application\n\n* Experience with other CRM/Association Management Systems\n\n* Working knowledge of Salesforce.com administration, configuration, customization, and third-party integration or other CRM environment\n\n* Prior consulting experience\n\n* Additional certifications such as (PAB, DEV 1)\n\n\n\n\nEmployee Referral Bonus\n\nThis position is eligible for a 1,000 USD employee referral\n\nAccess Referral Form Here\n\nSalary Range Disclosure\nThe base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.\n\nSalary Range\nUS Remote: $100,000- $120,000 USD per year plus bonus\n\n \n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, Consulting, Testing, Microsoft and Senior jobs that are similar:\n\n $55,000 — $82,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n