\nWant to help us, help others? Weโre hiring!\n\nGoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes โ for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, GoFundMe and Classy have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.\n\nJoin us! The GoFundMe team is searching for our next Senior Staff ML Engineer to help design and implement our next generation of machine learning and AI-based services. You will collaborate with an accomplished and motivated team of individuals to deliver high-impact solutions for our users and our business.\n\nThe Jobโฆ\n\n\n* Design and develop advanced machine learning models, model evaluation systems, and automated model training and deployment solutions.\n\n* Design and develop high throughput batch inferencing solutions as well as distributed, low latency real-time inferencing services.\n\n* Build efficient and robust systems to collect and prepare data for evaluation and model training.\n\n* Conduct research to identify, evaluate, and build features that improve model performance.\n\n* Evaluate and recommend opportunities to leverage data to grow the business and delight customers. \n\n* Collaborate with technical and nontechnical colleagues, including data scientists, engineers, product managers, and business stakeholders to drive the successful implementation of machine learning projects.\n\n* Coach and mentor other ML engineers and contribute to our culture of learning, innovation, and operational excellence.\n\n\n\n\nYouโฆ\n\n\n* 9+ years of hands-on experience in machine learning, data science, and analytics with a consistent track record of successfully leading complex projects and deploying robust solutions into production environments.\n\n* Extensive knowledge of ML algorithms, including a deep understanding of statistical modeling, and Python development tooling and libraries (Pandas, Numpy, Scikit-learn, Pytest, PySpark, SQL, Airflow, MLflow, Hugging Face Transformers, Tensorflow or PyTorch).\n\n* Experience with LLMs, preferably including commercial solutions such as OpenAI API, Anthropic, AWS Bedrock, or open source models and frameworks like Hugging Face, LangChain, Llama-2, Falcon, Dolly, etc.\n\n* Demonstrated ability to mentor ML engineers, fostering a collaborative and high-performing environment.\n\n* Strong analytical and problem-solving skills, with the ability to apply creative solutions to real-world challenges.\n\n* Comfortable experimenting with and incorporating cutting-edge techniques into our existing system.\n\n* Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.\n\n* A Masters or Ph. D in Computer Science, Statistics, Data Science or related field is preferred.\n\n* Sense of humor (optional but appreciated).\n\n\n\n\nWhy youโll love it here...\n\n\nMarket competitive pay\n\nRich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions. \n\n401(k) retirement plan with company matching\n\nHybrid workplace with fully remote flexibility for many roles\n\nMonetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses\n\nA variety of mental and wellness programs to support employees \n\nGenerous paid parental leave and family planning stipend\n\nSupportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday\n\nLearning & development and recognition programs\n\nGives Back Program where employees can nominate a fundraiser every week for a donation from the company\n\nInclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.\n\nEmployee resource groups\n\nYour work has a real purpose and will help change lives on a global scale.\n\nYouโll be a part of a fun, supportive team that works hard and celebrates accomplishments together. \n\nWe live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose\n\nWe are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!\n\n\n\n\nGoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.\n\nThe total annual salary for this full-time position is $175,000- $240,000 + equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.\n \n\nIf you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at [email protected].\n\nDedication to Diversity \n\nGoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.\n\nOur diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.\n\nGlobal Data Privacy Notice for Job Candidates and Applicants:\n\nDepending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. \n\nLearn more about GoFundMe:\n\nWeโre proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.orgโs activities and impact in their FY โ23 annual report.\n\nOur annual โYear in Helpโ report reflects our communityโs impact in advancing our mission of helping people help each other.\n\nFor recent company news and announcements, visit our Newsroom. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Embedded, Python, Recruiter, Senior and Engineer jobs that are similar:\n\n
$60,000 — $112,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nLatitude AI (lat.ai) is an automated driving technology company developing a hands-free, eyes-off driver assist system for next-generation Ford vehicles at scale. Weโre driven by the opportunity to reimagine what itโs like to drive and make travel safer, less stressful, and more enjoyable for everyone. \n\nWhen you join the Latitude team, youโll work alongside leading experts across machine learning and robotics, cloud platforms, mapping, sensors and compute systems, test operations, systems and safety engineering โ all dedicated to making a real, positive impact on the driving experience for millions of people. \n\nAs a Ford Motor Company subsidiary, we operate independently to develop automated driving technology at the speed of a technology startup. Latitude is headquartered in Pittsburgh with engineering centers in Dearborn, Mich., and Palo Alto, Calif.\n\nMeet the team:\n\nThe Perception Anomaly Detection team at Latitude is responsible for detecting and handling scenarios outside the vehicle's known operational domain. This includes identifying out-of-distribution or unknown objects and scenarios as well as environmental conditions such as precipitation and low visibility. Equipping our perception system with the ability to say 'no' when faced with unfamiliar input is an essential necessity, particularly in safety-critical applications.\n\nOur team integrates these systems onboard and evaluates their performance offboard to ensure they align with our safety case needs. We work closely with systems engineering to develop a formal validation story and ensure the vehicle operates correctly while requesting that the user retakes control in the previously described situations. As the lead for this team, you will have a unique opportunity to transform research concepts into practical solutions that have a significant impact on our product.\n\nWhat youโll do: \n\n\n* Develop innovative and scalable solutions for anomaly detection, using cutting-edge technologies and best practices\n\n* Collaborate closely with internal perception experts and external stakeholders to ensure seamless integration of software and systems\n\n* Champion safety and quality standards throughout the software development lifecycle, from design to deployment\n\n* Continuously evaluate and optimize software performance, using data-driven insights and feedback from stakeholders\n\n* Stay up-to-date with emerging trends and technologies in the field, and share knowledge with the team\n\n* Build and maintain industry-leading software practices and principles\n\n\n\n\nWhat you'll need to succeed:\n\n\n* Bachelor's degree in Computer Science, ECE, Robotics, Physics, Mathematics, or related field and 2+ years of experience\n\n* 2+ years of experience in computer vision, machine learning and deep learning\n\n* 2+ years of experience in C++ or Python software development\n\n* Track record of Deep learning research and development, ML research and development and/or AI research and development. \n\n* Track record of product development culminating in successful launches/releases/etc\n\n\n\n\nNice to have: \n\n\n* Masterโs or PhD degree in Robotics, ECE, Computer Science, or a related field\n\n* Track record of technical leadership (not limited to management) taking products or large features from research to consumer release\n\n* Experience in the field of autonomous driving\n\n\n\n\nWhat we offer you:\n\n\nCompetitive compensation packages\n\nHigh-quality individual and family medical, dental, and vision insurance\n\nHealth savings account with available employer match\n\nEmployer-matched 401(k) retirement plan with immediate vesting\n\nEmployer-paid group term life insurance and the option to elect voluntary life insurance\n\nPaid parental leave\n\nPaid medical leave\n\nUnlimited vacation\n\n15 paid holidays\n\nComplimentary daily lunches, beverages, and snacks for onsite employees\n\nPre-tax spending accounts for healthcare and dependent care expenses\n\nPre-tax commuter benefits\n\nMonthly wellness stipend\n\nAdoption/Surrogacy support program\n\nBackup child and elder care program\n\nProfessional development reimbursement\n\nEmployee assistance program\n\nDiscounted programs that include legal services, identity theft protection, pet insurance, and more\n\nCompany and team bonding outlets: employee resource groups, quarterly team activity stipend, and wellness initiatives\n\n\n\n\nThe expected total salary range for this full-time position in California is $240,960-$300,320 USD. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Latitude employees are also eligible to participate in Latitudeโs annual bonus programs, equity compensation, and generous Company benefits program, subject to eligibility requirements.\n\nLearn more about Latitudeโs team, mission and career opportunities at lat.ai!\n\nCandidates for positions with Latitude AI must be legally authorized to work in the United States on a permanent basis. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is available for this position.\n\nWe are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Python, Travel, Cloud, Legal and Engineer jobs that are similar:\n\n
$65,000 — $117,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nPittsburgh, Pennsylvania, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nCompany Description\n\nAmwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150+ health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.\n\nBrief Overview:\n\nWorking closely with cross-functional business partners, the Data Scientist will support development of data assets, statistical analyses, and analytic insights that drive operational performance, client performance, industry knowledge, and product innovation.\n\nThe ideal candidate is a self-starter with insatiable curiosity. S/he must be able to proactively identify and lead opportunities to improve processes and deliverables while demonstrating quality and accuracy of data assets and analytic deliverables through close attention to detail and strong follow-through.\n\nCore Responsibilities:\n\n\n* Support development of scalable and automated analytic processes and workflows\n\n* Support development of ETL data flows\n\n* Ensure quality and accuracy of data\n\n* Support development of novel data assets (e.g., data enrichment and integration) and metrics (e.g., feature engineering and data reduction)\n\n* Support development of statistical analyses, e.g. exploratory data analysis, unsupervised and supervised learning and statistical modeling (including machine learning)\n\n* Support development and deployment of statistical/machine learning models\n\n* Support design and execution of experiments\n\n* Support initiatives to improve processes for, and quality of, data assets and analytic deliverables\n\n* Support development of analytic insight that drive product innovation, operational and client performance, and industry trends\n\n* Analyze data for anomalies and early indication of bugs in deliverables\n\n* Build intuitive and modern analytic products, including incorporating data visualization best practices\n\n* Stay abreast of analytic technologies (e.g., Data lakes and analytics on AWS, R, Python, Looker, Tableau, Power BI, etc.)\n\n* Document programming scripts, processes, and deliverables\n\n* Develop internal network of colleagues, based on a reputation for collaboration, execution, and high-quality work\n\n\n\n\nQualifications:\n\n\n* Bachelors or higher in a Quantitative Analysis field (e.g. Mathematics, Statistics, Economics, Engineering, Computational Sciences)\n\n* 2+ years of experience as a data scientist/applied statistician (e.g. building advanced statistical and machine learning models)\n\n* 2+ years of SQL, including complex queries of multiple data sources\n\n* 2+ years of developing scalable and automated ETL processes\n\n* Basic to intermediate knowledge of mathematical statistics\n\n* Proficiency with Python (preferred), or other high level data analytic programming languages\n\n* 2+ Years of experience with visualization tools in a development and report/dashboard building role. Looker experience preferred.\n\n* Knowledge of BI tools (e.g. Looker, Domo)\n\n* Capable of working on multiple projects and context shift quickly in a fast-paced environment\n\n* Ability to translate incomplete or immature objectives into well- defined requirements\n\n* Excellent verbal and written communication\n\n* 1+ years of experience in the SaaS industry (preferably in a data analyst type role) is a plus\n\n* Familiarity with the health care industry is a plus\n\n\n\n\nAdditional information\n\nYour Team:\n\nEnergetic, forward thinking, and resourceful are a few words that describe the Product Management team at Amwell. This innovative team of 12 manages the product roadmap, designs experiences that delight users, and works closely with current and future customers as the product experts of the Amwell family. Each member of this dynamic group works very collaboratively, communicating the productโs value across all other Amwell teams and to our customers. \n\nWe enjoy working with colleagues inside and outside of the organization, and making our ideas come to life! If you love technology and want to be surrounded by a team of intelligent, fast paced and energetic team members, this may be the team for you! Come join the excitement!\n\nWorking at Amwell:\n\nAmwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. Weโre a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. \n\nOur Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.\n\nAmwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community.\n\nAmwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are! Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.\n\n\n* Unlimited Personal Time Off (Vacation time)\n\n* 401K match\n\n* Competitive healthcare, dental and vision insurance plans\n\n* Paid Parental Leave (Maternity and Paternity leave)\n\n* Employee Stock Purchase Program\n\n* Free access to Amwellโs Telehealth Services, SilverCloud and The Clinic by Cleveland Clinicโs second opinion program\n\n* Free Subscription to the Calm App\n\n* Tuition Assistance Program\n\n* Pet Insurance\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, Sales, Digital Nomad, Mobile, Senior, Analyst, Engineer, Education, Microsoft, Legal, Travel, SEO, Junior, Medical, Video, Marketing, Scrum, Testing, SaaS and Python jobs that are similar:\n\n
$70,000 — $115,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBoston, Massachusetts, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Are you currently looking for an internship this fall or for next year?
We can surely help you with the search. Weโre hiring a select group of students to be Interns. To date weโve helped hundreds of candidates land internships and jobs across the country; do you have what it takes to join our next cohort?
We are a recruitment consultancy firm that helps companies recruit faster and with more convenience. We work with a number of top-tier companies, tech startups, freelance companies, Industry professionals, and subject matter experts for projects, internships, jobs, and freelance work.
Our client is one of the top job matching platforms that uses AI to match talent with relevant jobs. The technologies being used for talent matching are revolutionizing the way college students find jobs and internships.
Job Description:
Mechanical Engineer Intern- Remote, paid
If you meet the below eligibility criteria, please apply and our recruitment team will connect with you to understand your strengths and strategize your career ahead. We plan to build a strong connection with all our applicants so that we can facilitate our employment partners now as well as in the future.
Eligibility Criteria:
โข Undergraduate- Preferable Graduation Year is 2023 or later.
โข You are working towards a Bachelor's degree in Mechanical Engineering
โข Minimum GPA: 3.0 strongly preferred, may consider 2.7 and above.
โข Work Authorization: Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization.
Important: The successful application submission for the above role will be conditional on your profile evaluation by our AI system. We can let you know better once you submit your resume.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Travel, Senior, Medical, Non Tech, Analyst, Finance, Excel, Design, Testing, Engineer, Internship, Digital Nomad, Python, Recruiter, Marketing and Sales jobs that are similar:
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Staples is business to business. Youโre what binds us together.
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customersโ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. Weโre constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
What Youโll Be Doing
Develop an understanding of customers' business and operational objectives by collaborating with the sales, operations, and print implementation teams
Create customized marketing materials, user guides, training videos, and conduct live training sessions as needed to assist new print program account customers with navigating the StaplesAdvantage.com website
Coordinate end user site training; assist with site organization (i.e., shopping list creation/maintenance) to ensure customer self-service
Develop scalable processes, resources, and frameworks when required by the customer (manual order process, etc.)
Create internal program documentation (SOP) and conduct account hand-off to appropriate support team(s)
Provide sales, revenue, and service performance data during initial 90 days of a new print program account
Organize and maintain customer account files related to initial account set-up & Onboarding
Maintain accurate records including master cases & project task cases, as well as โmaintenanceโ cases in SFDC
What You Bring To The Table
Strong relationship building and interpersonal skills
Basic mathematical aptitude
Demonstrate strong organizational skills to effectively manage multiple concurrent projects
Ability to excel in a fast-paced environment with specific attention to detail
Ability to build relationships and tailor communication to a variety of customers and stakeholders
Qualifications
Whatโs needed- Basic Qualifications
High School Diploma or GED
2+ years related professional experience (customer service, sales support, or account management)
Whatโs Needed- Preferred Qualifications
3+ years related professional experience (customer service, sales support, or account management)
Print industry experience
Competency in MS Office suite and PC Skills
Direct sales support experience, ideally in a B2B environment
We Offer
Inclusive culture with associate-led Business Resource Groups
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
Interested in joining the team? Check out our perks and benefits !
Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.