This job post is closed and the position is probably filled. Please do not apply. Work for Checkly and want to re-open this job? Use the edit link in the email when you posted the job!
Are you someone who:\n\n* Enjoys working with technical customers and solving their problems?\n* Can help software engineers hands-on by debugging Node.js and Javascript code?\n* Worked for a SaaS company (preferably dev-tools) before?\n* Are based in the Americas (remote, EST +/-2h)?\nIf yes, we've got a super interesting role for you!\n\nIt's an exciting time to join our team! We're a fully remote startup on a mission to build the **#1 reliability automation platform for developers**. We make End-to-End automation delightful, fast, and code-driven. A workflow with a world-class developer experience!\n\nThousands of developers are using Checkly today, we have recently passed the milestone of 2 billion check runs and raised our $10M USD Series A led by CRV!\n\nWe care about building a team where people of all backgrounds are encouraged to do their best work.\n\n# What you'll do\nWe are looking for an engineering-minded colleague to join our team as a Senior Customer Support Engineer. You will talk to developers who rely on Checkly to ensure the stability of their web apps and APIs for their end-users. This is crucial and we want to support them the best we can. You will report to Timo, our co-founder CCO.\n\nYou will be responsible for addressing our end-users' complex problems. In detail you will:\n\n* Become an expert in Checkly and the monitoring & testing domain\n* Be the first point of contact for customer requests\n* Investigate and reproduce issues\n* Advice customers how to achieve complex use cases\n* Work closely with the product and engineering teams to solve customer problems and look for ways to improve Checkly\n* Continuously help improve technical documentation, processes, and policies\n* Help build a first-class support organization\n\n# What you should have\nYou will often speak with developers who need assistance understanding if their applications work well and if not, what caused the issue. This requires a solid technical background and a strong motivation to help. In detail you have...\n\n* Exceptional empathy. You love working with customers and enjoy solving their problems\n* Relevant experience working in a customer-facing role. Ideally in dev-tools SaaS environment\n* A strong technical background that allows you to read, write and debug Node.js and Javascript code\n* A solid understanding of how HTTP works\n* Already experience in/or are interested in learning about new technologies such as (REST) APIs, Chrome Dev Tools, frontend automation with Playwright/Puppeteer\n* Ability to be autonomous and self-motivated in a remote work environment, while you also enjoy getting to know your colleagues and helping others\n* Excellent spoken and written English skills\n* Remote: EST +/- 2 or GMT-3 until GMT-7\n\n# What we have\nYou will be joining our growing support team as the first Support Engineer around the EST time zone. More than 400+ customers are using Checkly today, many of them located in the Americas. You will be the first person on the ground in the Americas and the first point of contact for our customers there.\n\nThis requires you to be self-independent to a certain extent but also means a unique opportunity to make a real difference and actively shape the support organization.\n\n# What we offer\n* Become part of a fast-growing, international, and remote team\n* Competitive salary (see below)\n* Stock options\n* Fully remote\n* Flexible work hours and we support families: you can pick up your kids without worrying about work\n* 27 days of paid vacation + your local public holidays\n* Paid sick leave & parental leave\n* Work with the latest technologies\n* $1,000 learning & visiting budget\n* Co-working budget\n* Modern laptop and equipment\n* Bi-annual company retreats\n* Employment & Contractor options\n\n# Pay\nFair, competitive, and transparent pay is very important for us. Therefore we work with a standardized salary calculator that includes several factors such as seniority level as well as location and cost of living.\n\nFor this Senior Support Engineer role, we're looking at a range of $75,000 - $100,000 for someone located on the US east coast. If the cost of market is lower, that also moves the range. \n\nPlease mention the word **BALANCED** when applying to show you read the job post completely (#RMTguMTg4LjI3LjIw). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
$70,000 — $100,000/year\n
\n\n#Benefits\n
๐ Company retreats\n\n
\n\n#Location\nGMT-3 to GMT-7
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
Raisely powers online fundraising for ambitious charities across the world. Weโre a mission-driven remote team, spread across 6 countries and 11 cities.\n\nWeโre growing rapidly, but weโre not just any high-growth startup. Here youโll have the flexibility of working from wherever youโre happy, supported by a passionate, talented team. Youโll use your skills to help charities of all sizes raise money to fund their important work, all while building a well-balanced company that puts values first.\n\nIf youโre excited about the challenge of a high-growth startup, and want your work to have a huge impact on the world, then we hope youโll consider working with us.\n\n**A bit about us:**\n\nWeโre Raisely! We help charities raise money online. Our platform helps charities build fundraising campaigns, run donation appeals, and nurture their supporters. We make it easy to get started and scale-up, without needing technical help.\n\nWe started Raisely because charities have been underserved by technology for too long. We set out to change that, and so far weโve helped raise over $150m.\n\nWeโre a team of 20-turning-40 as we rapidly grow our company (and impact). With your help, weโre hoping to raise $1bn in the next few years and rapidly scale out, supporting charities small and large in countries across the world.\n\nOh and one more thing. We walk this impact talk. Weโre a proud B-corp, and purpose is baked into our constitution. Weโre carbon neutral, and weโre starting our anti-racism journey to ensure weโre actively undoing centuries of systemic racism.\n\n**A bit about the role:**\n\nWeโre after a Customer Success Engineer to join our support team. Weโre looking for someone who can guide our customers through our platform, using their technical savvy to help campaigns on Raisely succeed.\n\nOn any one day you might be taking a customer through how they can build React custom components, to advising them on how to make the most of our RESTful API, to analysing logs in Google Cloud Platform to understand the cause of a particular error.\n\n\nIn this role youโll learn your way around the Raisely codebase (itโs Node / JavaScript based), and use all of your technical skills to help customers use, integrate with, and build upon our platform. Youโll be reading JavaScript, playing with React, doing database administration in SQL, and debugging styling in SCSS.\n\nYou are tech savvy, you understand all of this technology, but you are also comfortable speaking with customers and simplifying the complexities of Raisely to them. You will work through our customer support channels, work closely with our product engineers, write documentation for our support hub and build personal relationships with each organisation using our product.\n\nThis is a **full-time, permanent role**. Raisely is a 100% remote company.\n\n**Role:** Permanent, full-time (38hrs/week)\n\n**Location:** Remote (weโll help you set up your home office!)\n\n**Timezone:** We'd like at least 3 hours crossover with Australian east-coast business hours (9am - 5pm AEST). No midnight shifts though.\n\n**If you worked here over the past few months, you might have:**\n- Provided technical support, debugged issues (including DNS records), made HTML/CSS edits, and handled complex or custom uses of our products.\n- Found a bug hidden in the Raisely codebase that a customer wrote about. Wrote the issue up for the engineering team (or even coded up a fix yourself โ if youโre game!)\n- Advised customers on how Raisely meets their technical requirements, including data handling and integrations.\n- Worked with our product engineers to make Raisely easier to use and build on.\n- Communicated with customers over email, phone screencasts, and video calls\n- Participated in our week-long virtual retreat, where you learnt how sneaky your teammates can be in Among Us!\n- Been a vocal advocate for our customers - bringing their feedback right into our product direction\n- Strategise and make data-driven decisions to make our products better and our customers love them more โ everything from our onboarding through to ongoing check-ins\n- Written technical support docs, making the complex simple for Raisely users\n\n*Improved anything. Your job description doesnโt end with these bullet points.*\n\n**Requirements:**\n\n*You are:*\n\n- Deeply technical - You throw away the manual and figure things out for yourself. You know HTML, CSS, SQL, basic JavaScript or React, and you understand how computers talk. You have a fundamental understanding of DNS. You are familiar with using browser DevTools for debugging.\n- A go-getter - You thrive on finding problems and canโt rest until you solve them. You welcome an environment where you can learn and work independently.\n- A superb communicator โ written and verbal. Youโre fluent in English with an engaging, conversational, and disarming tone.\n- Patient and resilient - motivated by helping people and comfortable dealing with new and challenging situations.\n- You are not comfortable with the status quo - Youโre not in this for a quick dollar; you think the world needs to be better and that technology will get us there.\n\n**Benefits:**\n\nWe hope youโre excited by our unique product offering, our team and what weโre trying to achieve. But, to sweeten the deal, we offer these great benefits:\n\n๐ต Salary โ We try to pay above-average salaries anchored to similar jobs in Sydney, Australia. Weโre open to a wide range of experience for this role, and weโd offer AU$82,500 a year based on experience (including super for Australian employees).\n\n๐ฅ Healthcare โ We will contribute up to US$3000 towards health insurance if you live somewhere without a public health system.\n\n๐ Ownership โ We are focussed on building Raisely as a team, so weโll offer you the chance to be a part-owner of the company with our Employee Share Scheme\n\n๐ป Technology โ Weโll get you a laptop and screen when you start, plus help you set up your home office.\n\nโ๏ธ Retreats โ Every 6-ish months we fly you somewhere pretty for our team retreats. (Once weโre able to safely again)\n\n๐บ Annual Leave โ Everyone gets 4 weeks paid leave plus 11 days of public holidays, to be taken when you like. Plus, you are entitled to generous paid sick leave.\n\n๐ด Work remotely โ Weโre a remote-first company - live and work wherever youโre happiest. Weโll cover a co-working space if youโd like to work there.\n\nโฐ Flexibility โ Adjust your hours as you need, within the window set above.\n\n๐คท Training โ Weโll support you with time when you want to learn new skills or pay for conference or course tickets. \n\nPlease mention the words **HURDLE MIXED SOON** when applying to show you read the job post completely (#RMTguMTg4LjI3LjIw). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
$50,000 — $70,000/year\n
\n\n#Location\nWorldwide
# How do you apply?\n\nYouโve got this far! We really want to hear from you. To apply, **email [email protected]** with your CV and cover letter. Use the subject line **โCustomer Success Engineerโ**.\n\nIn your cover letter, include short answers to the following:\n\n1. What made you apply for this role at Raisely?\n2. Take us through your technical experience. What are you comfortable with, and what are you learning right now?\n3. When a customer is experiencing a complex technical problem, what do you believe you can do to provide incredible support?\n\n**We know with diversity comes strength**. We want Raisely to be a team of many cultures, nationalities, sexualities, gender identities, religious beliefs, abilities, and ideas. We particularly encourage Indigenous people, First Nations, people from culturally and linguistically diverse backgrounds, people with disability, or people without the economic advantage of higher education, to apply for our roles.\n\n**Applications are open on a rolling basis, until we find the right person.**
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This job post is closed and the position is probably filled. Please do not apply. Work for ZenLedger.io and want to re-open this job? Use the edit link in the email when you posted the job!
## Sr. Software Engineer - with Product UI ownership\nCompany: ZenLedger.io\n\nZenLedger, the cryptocurrency tax product, is searching for someone who can have the dual job roles of: Product Manager and Sr. Software Engineer.\n\nYour job will be the product manager to make sure the productโs user interface is easy-to-use and best matches customerโs needs. Product management will be your primary job and software engineering can be done as time allows. You will need to be ready to talk with customers, learn their preferences and pain points, and help build a great user experience. We want you to own the design and flow that will take a complicated process for our customers and make it easy and painless.\nWe are working with sensitive data, and it is likely you will be required to pass a security clearance test in the future.\n\n### Daily Responsibilities:\n* Drive product meetings and standups (Scrum / Lean methodology)\n* Participate in product design process to drive feature development and create well defined backlog items for the team\n* Work with stakeholders to prioritize feature requests and improvements according to business value, product strategy, and company OKRs \n* Communicate with customers occasionally and identify pain points \n* Provide backlog management, iteration planning, and proper decomposition of user stories for engineering teams \n* Participate in the planning of product release plans and set the expectation for delivery of new functionality \n\n### What We Are Looking For:\n* Knowledge of cryptocurrency is a strong plus\n* Has a High degree of organizational ability.\n* Strong attention to detail\n* Prioritization and multitasking abilities\n* Strong interpersonal skills\n* Able to work well in a distributed company\n* Motivation to identify inefficiencies and creatively suggest ways to solve them\n* Outstanding work ethic, integrity, and commitment\n* Experience in customer service\n* AWS experience a plus\n* Having a security clearance already a plus\n\n### What Youโll Do:\n* You will be a full time employee of ZenLedger. No consultants or freelancers\n* Must live in the USA. Must have whatever citizenship related status needed to secure a top secret security clearance\n* Normal business hours, USA East coast is preferred\n* Work on creating features\n* Interview customers and use their feedback to improve existing user experience and design new features.\n* Pay attention to customer support issues and use that as feedback to improve the product.\n\n### Technical skills:\n* Experience in Node and React or Ruby on rails is a plus\n* Experience working on a professionally WebApp (and that WebApp is the companyโs product or service\n* Able to talk with customers and learn how to improve the product from them\n* Able to craft user experience and features as Product Managers do. Able to work with our UX/Graphic designer\n* Willing to be a full stack engineer and help keep the servers up if problems arise\n* Able to pass a security clearance test, in the future. Bonus on having a security clearance.\n\n### What we can offer you: \n* Competitive salary\n* Stock options\n* Exciting, fast-paced environment\n\nZenLedger is an Equal Opportunity employer. \n\nPlease mention the words **COUSIN SLEEP SURVEY** when applying to show you read the job post completely (#RMTguMTg4LjI3LjIw). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Location\nUS
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Auth0 and want to re-open this job? Use the edit link in the email when you posted the job!
\nAuth0 provides an enterprise-grade platform that secures billions of log-ins every year. The company makes it easy to implement even the most complex identity solutions for their web, mobile, IoT and internal applications, as well as sophisticated identity management for employees, customers and partners. Auth0 has raised over $54 million from Meritech Capital, NTT DoCoMo, Trinity Ventures, Bessemer Venture Partners, K9 Ventures, Silicon Valley Bank, Founders Co-Op, Portland Seed Fund and NXTP Labs.\n\nThe Customer Success Architect (CSA) is a customer facing role requiring a unique combination of technical knowledge, vision and leadership. The CSA owns the technical guidance and leadership in key customers, driving them to ongoing success with the Auth0 platform, and working in partnership with the Customer Success Manager. CSA’s will work closely with customers from onboarding to go-live and throughout the customer lifecycle.\n\nResponsibilities:\n\n\n* You will work in partnership with Customer Success Managers (CSM) to accelerate successful adoption and growth within enterprise customer accounts. CSMs focus on the business relationship and leadership while the CSA will focus on technical relationships and leadership. Together, you’ll be a highly valued resource for customers.\n\n* You will immerse yourself in the projects and goals of a handful of key accounts.\n\n* You will provide the customer with architectural guidance and technical leadership, helping translate business and security requirements into technical requirements and projects Auth0 can fulfill.\n\n* You will be responsible to advance customers integration maturity by providing guidance around common patterns and best practices.\n\n* You will help customers to set up centers for “enablement”, including identifying and supporting the training of Auth0 experts and building knowledge and code repositories. You will identify technical projects that can be driven by the Auth0 Professional Services team and oversee the successful management and execution of these projects within your customer base.\n\n* You will provide a support handover at customer go-live, collating and providing all technical and architectural documentation specific to the customer’s integration to set up Auth0’s support team for success.\n\n* You will feedback your real world technical experience with customers through engineering, content and product teams to advocate for customer trends, product improvements and provide training/knowledge transfer.\n\n\n\n\nRequirements:\n\n\n* In depth knowledge and experience across any common development languages/technologies, with node.js and front-end development framework knowledge being a plus.\n\n* Technical knowledge of authentication and authorization protocols and application security.\n\n* Familiarity with the whole development lifecycle including modern development tools, languages and frameworks, continuous integration/deployments tools and monitoring, performance and optimization practices.\n\n* Ability to evaluate security solution architecture from an application perspective and make recommendations for improvement in relation to identity, authentication and security, making use of the Auth0 platform.\n\n* Ability to evaluate and connect technical needs with line of business needs. This could include explaining technical concepts to non-technical stakeholders as required.\n\n* Experience with championing and driving the development of product software features and extensions by working in conjunction with internal engineering teamsDeep passion for making customers successful and expanding their use of Auth0 products and services.\n\n* Comfort in multitasking across parallel work streams, juggling different roles and priorities in each.\n\n* Excellent written and verbal communication skillsAbility to set expectations and communicate goals and objectives with customers and teammates.\n\n* Ability to communicate, influence, build and maintain strong working relationships with stakeholders at all levels in order to achieve successful outcomes for the customer and Auth0.\n\n\n\n\nAuth0 values diversity and inclusion and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Auth0 participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Customer Support and Architecture jobs that are similar:\n\n
$65,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Auth0 and want to re-open this job? Use the edit link in the email when you posted the job!
\nThe Technical Customer Success Manager (T-CSM) scales across a broad number of customers in our SMB and mid-market segments to ensure customers move to and remain in healthy productive use of the Auth0 platform. T-CSMs apply their expertise in development and IdAM solution architecture to help customers integrate and continue to mature their adoption of Auth0. This will be achieved through an approach of both depth (1:few) and breadth (1:many) activities.\n\nResponsibilities:\n\n\n* You will immerse yourself in the common patterns and practices of Auth0 solutions\n\n* You will manage the onboarding of new customers, ensuring technical elements of onboarding are correctly gathered to provide seamless engagement with professional services and/or to ensure correct enablement path.\n\n* You will align customers to patterns and practices and provide high level architectural guidance on the recommended implementation.\n\n* You will be responsible to advance customers’ integration maturity by providing ongoing guidance at scale around common patterns and best practices - think webinars, training sessions, technical tutorials.\n\n* You will use systems to analyse data around usage/health and identify and address any business or technical concerns or blockers for customers in bad health.\n\n* You will establish relationships with customers’ senior technical project stakeholders and developers, building a reputation for yourself as someone they reach out to for advice and guidance, listening to and synthesizing complex business and technical problems.\n\n\n\n\nRequirements:\n\n\n* Excellent written and verbal communications skills, with the ability to modify style, approach and content to the audience (developer through to exec sponsors).\n\n* Experience working in a customer facing role and working internally with Sales, Support, Professional Services, and Product/Engineering.\n\n* Extensive experience with software development, common development frameworks, API’s, SSO and authentication and authorization protocols. Node.js and front-end development framework knowledge being a plus.\n\n* Superb problem solving skills - proactively crafting and selling customer vision on how to make Auth0 a core part of their system landscape.\n\n* Experience coordinating internal resources for projects, product updates, issue and incident resolution together with owning and managing any relevant customer communications.\n\n\n\n\nAuth0 values diversity and inclusion and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Auth0 participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Customer Support, Executive and Senior jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for WizeHive and want to re-open this job? Use the edit link in the email when you posted the job!
\nOur new platform:\n\nZengine's backend is a REST API, built on a LAMP stack using CakePHP.\n\nIts frontend is a single page app, built using AngularJS.\n\nIts "serverless" plugin architecture is powered by Node.js and AWS Lambda.\n\nThe whole stack is Docker native, and continuously delivered to AWS.\n\n------------------------------------------------------------\n\nIf you are able to architect and maintain large-scale distributed cloud infrastructure, willing to engage in regular production support responsibilities, comfortable in a fast-paced environment, value team collaboration, pride yourself on attention to detail, and are hungry to continually learn, then we want to hear from you.\n\nSkills & requirements\n\nYou're a pro when it comes to:\n\n\n* A wide range of AWS services including: EC2 (instances, volumes, load balancing, auto scaling, etc), Lambda, VPC, Route 53, S3, RDS, CloudWatch, CloudFormation, IAM, CloudTrail, OpsWorks, and more\n\n* Elasticity and scalability concepts\n\n* Unix system administration\n\n* Containerization - especially Docker\n\n* Scripting with Bash, Ruby, and/or Python\n\n* Robust logging, monitoring, and reporting systems\n\n* Infrastructure hardening\n\n* MySQL database administration\n\n* Interacting with RESTful web services\n\n* Automating release processes\n\n* Working closely with development teams to deliver frequent releases\n\n\n\n\nYou may even have:\n\n\n* Experience with the ELK stack\n\n* Experience in an environment with strict compliance requirements\n\n* Formal AWS training or certification\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to DevOps, Engineer, Customer Support, Cloud, LAMP and Backend jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Cornershop Creative and want to re-open this job? Use the edit link in the email when you posted the job!
View the full posting at: https://cornershopcreative.com/help-wanted-wordpress-developer-support-specialist/\n\nCornershop Creative (https://cornershopcreative.com) is seeking an awesome, U.S.-based WordPress developer to join our distributed team.\nThe core responsibility for this position will be investigating, troubleshooting, and coding solutions for WordPress-based websites and applications for our non-profit and small business clients. The person occupying this role will spend his or her time making iterative changes and bug fixes to design, functionality, and backend improvements of the dozens of websites Cornershop manages and maintains. Tasks may include setting up WordPress custom post types, fields and taxonomies; troubleshooting server errors and migrating sites to hosts; and minor HTML, CSS (SASS), and JS coding for custom themes. Additionally, this position may be responsible for developing and maintaining custom WordPress plugins.\nOur ideal candidate is a hard-working, curious troubleshooter comfortable working independently with little supervision, but who also enjoys working as part of a team that includes developers and non-developers. Since we're a distributed shop, youโll get to work from home! Cool, right?\nSpecifically, the things weโre looking for include:\n\n * Experience with receiving potentially vague end-user bug reports, recreating the issues, and diving into the codebase to quickly identify root causes\n * Significant experience with WordPress theming: template hierarchy, hooks, WP_Query, etc.\n * Strong knowledge of HTML5 markup and CSS3\n * Ability to write CSS/SASS for cross-browser, responsive design (not just by using Bootstrap)\n * Decent JavaScript skills (particularly in jQuery and/or the Node.js ecosystem)\n * Experience managing codebases and deploying websites onto third-party hosts via git, and/or sFTP, making DNS record changes, etc\n * Past experience with quickly and effectively maintaining/troubleshooting/supporting code written by other developers\n * Familiarity with command line tools like git, gulp and wp-cli\n * Ability to laugh at our stupid jokes (and the occasional good one)\n * Familiarity with current (and evolving) best practices in front-end dev regarding semantics, performance, cross-browser consistency, etc.\n * Ability to not lose your s#!% when you occasionally get feedback like โcan we make the logo bigger?โ or โchange the padding by 1pxโ (and then getting asked to change it back), which may happen despite our best efforts \n * Willingness to work in a fast-paced environment (we keep pretty busy!) and manage a workload of several projects at a time\n * Superb written and oral communication skills\n\n\n\n\nOther stuff weโd love it if youโre good at, but arenโt requirements:\n\n * Working with and customizing BuddyPress\n * Troubleshooting mySQL performance issues (and writing performant queries)\n * Familiarity with Apache/nginx configuration, tuning and troubleshooting\n * Ability to understand and work with common third-party REST APIs\n * Develop ingenious scripts to facilitate complicated cross-platform content migrations\n * Using Photoshop and understanding challenges in designing for the web\n * Working with nonprofit CRM tools such as Salsa, Luminate Online, Engaging Networks, Blue State Digital, and Classy\n * Remembering to un-mute yourself before talking on conference calls\n * Being passionate about progressive causes\n * Writing basic bash scripts and performing other devops/Linux sysadmin kinds of stuff\n\n\n\nCornershop Creative is an award-winning online services agency committed to listening carefully to our non-profit and small business clients and helping them achieve their goals. Our designs are beautiful, and our websites are creative and innovative. Learn more about us at https://cornershopcreative.com/.\nTo apply, send an email to [email protected] with the following:\n\n * Your rรฉsumรฉ, which should include an indication of which American state you live and work in\n * A brief cover letter, explaining why youโre excited about this opportunity\n * Links to work youโve done that we should see, such as recent websites, git repos, or contributed plugins/modules/themes\n * Ideal salary range\n\n\n\n \nU.S. Applicants only!\nPlease be sure to include all of these items โ to save everyone valuable time weโll throw out incomplete applications. Thanks for understanding.\nCornershop is an equal opportunity employer. \n\nPlease mention the words **BROCCOLI SMOOTH PULL** when applying to show you read the job post completely (#RMTguMTg4LjI3LjIw). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Backend, Wordpress, Customer Support, Developer, Digital Nomad, CSS, Git and jQuery jobs that are similar:\n\n
$65,000 — $120,000/year\n
\n\n#Benefits\n
๐ Distributed team\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for WizeHive and want to re-open this job? Use the edit link in the email when you posted the job!
# MEET US.\n\nWe're a growth-stage company building a [low-code business platform](http://www.zenginehq.com/) in the cloud.\n\nOur recently expanded management team has a [track record of success with startups](https://blog.wizehive.com/wizehive-raises-capital-and-expands-executive-team).\n\nDevelopment staff work remotely. The company is headquartered [near Philly](http://www.phillytechguide.com/).\n\nWe enjoy competitive salaries, health benefits, stock options, product ownership, unlimited PTO, and more.\n\n# MEET ZENGINE, OUR NEW PLATFORM.\n\nZengine's backend is a REST API, built on a LAMP stack using CakePHP.\n\nIts frontend is a single page app, built using AngularJS.\n\nIts "serverless" plugin architecture is powered by Node.js and AWS Lambda.\n\nThe whole stack is Docker native, and continuously delivered to AWS.\n\n# [INTRODUCE YOURSELF!](https://www.wizehive.com/careers/devops-and-production-support-engineer)\n\nIf you are able to architect and maintain _large-scale distributed cloud infrastructure_, willing to engage in regular _production support responsibilities_, comfortable in a _fast-paced environment_, value _team collaboration_, pride yourself on _attention to detail_, and are _hungry to continually learn_, then **[we want to hear from you](https://www.wizehive.com/careers/devops-and-production-support-engineer)**.\n\n### YOU'RE A PRO WHEN IT COMES TO:\n\n* A wide range of AWS services including: EC2 (instances, volumes, load balancing, auto scaling, etc), Lambda, VPC, Route 53, S3, RDS, CloudWatch, CloudFormation, IAM, CloudTrail, OpsWorks, and more\n* Elasticity and scalability concepts\n* Unix system administration\n* Containerization - especially Docker\n* Scripting with Bash, Ruby, and/or Python\n* Robust logging, monitoring, and reporting systems\n* Infrastructure hardening\n* MySQL database administration\n* Interacting with RESTful web services\n* Automating release processes\n* Working closely with development teams to deliver frequent releases\n\n### YOU MAY EVEN HAVE:\n\n* Experience with the ELK stack\n* Experience in an environment with strict compliance requirements\n* Formal AWS training or certification \n\nPlease mention the words **RAMP CULTURE WHEN** when applying to show you read the job post completely (#RMTguMTg4LjI3LjIw). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to DevOps, Engineer, Docker, Customer Support, Cloud, LAMP and Backend jobs that are similar:\n\n
$70,000 — $120,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Rendered Text and want to re-open this job? Use the edit link in the email when you posted the job!
[Rendered Text](http://renderedtext.com/?utm_source=remoteok&utm_medium=link&utm_campaign=csejob) is looking for an engineer with a web development background to join our growing customer success team. Our product [Semaphore](https://semaphoreci.com/?utm_source=remoteok&utm_medium=link&utm_campaign=csejob) is a hosted CI/CD service with a global customer base, including companies such as Salesforce, General Assembly and 500px. Our mission is to build a lasting company where talented people work on great products. Thatโs where you step in.\nAs a customer success engineer, your job will be to help both new and seasoned users get the most out of Semaphore. You will be focused on web development technologies, with Ruby and Node.js being the most frequently used ones on Semaphore.\nYou'll continuously analyze CI/CD configurations, talk to our users, help them on support, communicate feedback to the rest of the team, and apply what you've learned by improving documentation and other technical materials. You should be highly organized, with initiative to come up with your own goals and execute them without heavy direction.\nYou should enjoy using your technical skills to help other developers. If you are excited by the opportunity to have a direct impact on customer experience and growth of a developer product, then this is a great job for you!\n\nYou can work remotely from Europe, or in our offices in Novi Sad.\n\n __Responsibilities__\n* Review customer accounts and propose technical solutions for optimal testing and deployment.\n* Assist customer support in resolving support requests that are related to your field.\n* Engage and get on call with customers to understand their needs and how Semaphore can help them succeed with continuous delivery.\n* Be on top of the bleeding edge in key web development stacks based on Ruby and Node.js that are relevant to CI/CD.\n* Being able to cover any additional stacks like PHP, Python or Java is a plus.\n* Produce useful documentation articles, blog posts, and example projects.\n* Relay customer needs and feedback to engineering teams. __REQUIREMENTS__\n* Production experience in developing web applications with a framework like Rails or based on Node.js.\n* Familiarity with the Linux toolchain.\n* Excellent (English) communication skills.\n* Strong emotional intelligence.\n* Track record in writing technical content.\n* 3+ years of working in a professional environment. __BENEFITS__\n* The impact of working on a product that's competing on a global market.\n* Competitive salary.\n* Paid benefits and health insurance.\n* Work from anywhere you want or from our offices in Novi Sad.\n* Normal 40-hour work week.\n* Friendly work atmosphere.\n* Space to learn continuously and choose the tools for your job.\n* Books of your choice.\n* Paid trips to conferences.\n* Paid membership at a fitness club of your choice.\n* Paid parental leave. \n\nPlease mention the words **FRUIT KITTEN STEEL** when applying to show you read the job post completely (#RMTguMTg4LjI3LjIw). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Ruby, Engineer, Customer Support, Web Developer, Java, Assembly, Python and Linux jobs that are similar:\n\n
$70,000 — $120,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Rackspace the #1 managed cloud company and want to re-open this job? Use the edit link in the email when you posted the job!
\nTHIS POSITION IS REMOTE\n\n\nRackspace is seeking talented developers to help build our Fanatical Support for AWS business. Our product consists of tooling and automation that enables our customers to get the outcomes they want from their AWS infrastructure, including high availability, security, performance, and cost optimization.\n\n\nWe're a small team working to continuously grow this new business, so we're looking for developers who ship early and often while maintaining healthy engineering discipline. We write automated tests for everything we build, and we deploy to production several times daily. Because we're distributed, we're remote-friendly -- we collaborate with Slack, Screenhero, and video conferences.\n\n\nWe use React, Redux, and ES6 in our customer-facing web application along with Node (and a bit of Python) for several API services that power specific features. We host on AWS and take advantage of a wide cross-section of the AWS portfolio, including EC2 Container Service, Dynamo, Lambda, and numerous others. In short, we choose technologies that let us deliver quickly with high quality, and focus on our product's value.\n\n\nResponsibilities:\n\n\n* Deliver product features for our UI and APIs\n\n* Write clean, maintainable code using engineering best practices\n\n* Collaborate with other engineers, product managers, and user experience designers on a daily basis to identify the right technical solutions that achieve product goals\n\n* Continuously broaden and deepen your skill set to solve new technical challenges\n\n* Mentor and guide less experienced team members to provide technical direction\n\n* Provide Fanatical Support for our production system by fixing bugs and triaging alerts \n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Senior, Customer Support, Developer, Digital Nomad, Video, Cloud, Node and API jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Engine Yard and want to re-open this job? Use the edit link in the email when you posted the job!
The Engine Yard Services & Support team is responsible for assisting the ever growing number of Engine Yard customers with expert advice on deploying, managing and scaling Ruby on Rails or PHP applications. Our customers, which include some of the largest Rails and PHP sites on the web, expect timely, knowledgeable, thorough, double-checked, well-researched and accurate responses and service.\n\n\nRequirements:\n\n* You have experience building and deploying Ruby on Rails or Docker Based Applications.\n* You are familiar and have experience with a majority of technologies in our stack https://support.cloud.engineyard.com/hc/en-us/articles/205408398-Engine-Yard-Gentoo-12-11-Technology-Stack\n* You are detail-oriented and have excellent verbal and written communication skills.\n* You are a troubleshooter at heart and enjoy diving in the deep end, figuring things out, and solving problems.\n* Linux skills. You will spend a large part of your day over ssh to our slices and servers. You must be at home on the command line.\n* Ability to work remotely 8:00 AM to 5:00 PM (EST or PST) and some weekends.\n\n\nSkills/Experience:\n\n* You have deployed and managed high-volume Web Based applications.\n* You have existing expert knowledge of at least a handful of our stack technologies: https://support.cloud.engineyard.com/hc/en-us/articles/205408398-Engine-Yard-Gentoo-12-11-Technology-Stack\n* Basic knowledge of DNS, CDN, load balancing, firewalls, VPNs, SMTP, SSL, etc. โ all the things that make the web work.\n* Interested in Deis and containers\n* You are able to multitask and prioritize multiple incoming requests without freaking out and/or dropping one of the balls.\n* You consider yourself well rounded, enjoy learning new things, and can pursue answers/ solutions on your own.\n* You are ready to step up your skill set and work with some of the brightest minds in Ruby and Rails and Containerization.\n* Experience matters as you will be expected to aid expert developers. That being said, the ability to learn, adapt and to communicate well are the top requirements of the job.\n\nExtra tags: ruby,rails,php, node,docker,deis,support,devops,aws \n\nPlease mention the words **LOCAL MISTAKE RETURN** when applying to show you read the job post completely (#RMTguMTg4LjI3LjIw). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to DevOps, JavaScript, PHP, Node, Ruby, Engineer, Docker, Customer Support and Linux jobs that are similar:\n\n
$70,000 — $120,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for CircleCI and want to re-open this job? Use the edit link in the email when you posted the job!
As a Support Engineer on the Engineering team, your goal is to work directly with customers to resolve any issues that they may be having with the CircleCI platform.\n\nAbout CircleCI\nCircleCI provides development and software teams the confidence to build, test, and deployโquickly and consistentlyโacross numerous platforms. Built to address the demanding needs for today's application development environments, CircleCI supports all types of software testing including web, mobile and container (Docker) environments. CircleCI makes continuous integration and continuous deployment simple and easy for thousands of companies like Shopify, Cisco, Sony and Trunk Club, so they can ship better code, faster. CircleCI is venture backed by Draper Fisher Jurvetson, Baseline Ventures, Harrison Metal Capital, Data Collective, 500 Startups, SV Angel, and a collection of respected angels.\n\nARE YOU EMPATHETIC TO DEVELOPERS AND LOVE TO PROBLEM-SOLVE? WEโD LOVE TO TALK TO YOU IF YOU:\n\n-Have a strong familiarity with a broad spectrum of technology stacks, including Rails, Python, PHP, Node, Java, and others.\n-Be familiar with Linux and Unix based operating systems. \n-Have the ability to dive into a codebase easily to discover issues.\n-Have a customer-centric and diplomatic writing style: you'll be helping customers from a wide range of backgrounds, languages, and experience levels.\n-Love talking to people and helping them solve problems.\n-Really want to assist developers in being happy and successful.\n-Have significant technical ability, with an understanding of the developer mindset, tools and culture.\n-Have the ability to fix problems that come up often so that they never happen to any customer again.\n-Have some knowledge of Unit Testing and Test Driven Development\n-Have some knowledge of Continuous Integration and \nContinuous Delivery methodologies\n\nIf youโre interested in joining the team, please send us your resume and a cover letter explaining why youโd be a great fit. If you have an easily accessible presence on the web (Twitter, blog, Github, LinkedIn, etc.) please share it.\n\nExtra tags: linux, unix, rails, python, php, node, java, unit testing, continuous integration, continuous delivery, github \n\nPlease mention the words **MEADOW DRESS CLEAN** when applying to show you read the job post completely (#RMTguMTg4LjI3LjIw). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Java, PHP, Python, Node, Ruby, Engineer, Linux, Customer Support, Testing and Mobile jobs that are similar:\n\n
$70,000 — $120,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.