Business Unit Regular, Full time Closing Date: June 17, 2025 The Ontario Securities Commission (OSC) is the statutory body responsible for regulating Ontario’s capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The mandate of the OSC is to provide protection to investors from unfair, improper or fraudulent practices, to foster fair, efficient and competitive capital markets and confidence in the capital markets, to foster capital formation, and to contribute to the stability of the financial system and the reduction of systemic risk. This mandate is performed through policy, operational, and enforcement activities. The OSC also contributes to national and global securities regulation development. We offer a diverse, fair, and flexible work environment and take pride in our challenging and rewarding work. Summary The Senior Crypto and Open Source Intelligence (COSINT) Specialist will be responsible for providing leadership in surveillance, information-gathering and intelligence from blockchains, deep/dark web, social media, forums and other online areas of interest in support of the OSC’s Enforcement Division. The Senior COSINT Specialist will lead the implementation and use of blockchain analytics tools to identify and trace transactions and activities across public ledgers, open source web-based tools and techniques to identify possible violations of the Ontario Securities Act and to conduct surveillance or monitoring of parties identified by Enforcement. The Senior COSINT Specialist will also provide regular direction and coaching to other members of the COSINT team to develop good practices and effective strategies for relevant intelligence, information-gathering and disruption activities, including recommending options for early disruptive actions. The Senior COSINT Specialist is expected to provide recommendations to management and the larger team for optimizing existing technological tools and identifying cost effective monitoring strategies. This position is a critical support function to further develop COSINT strategies and practices and support of the Enforcement Division. Key Duties and Responsibilities Crypto and Blockchain Transactions Lead the use of blockchain tools to trace cryptocurrency transactions across public ledgers to identify illicit activities and support existing investigations. Continuously monitor and evaluate emerging crypto technologies to identify their potential applications in enforcement strategies. Stay ahead of evolving best practices in blockchain forensics. Develop and make recommendations to management on best practices for Enforcement’s crypto functions, help with documenting and updating them as technology needs continue to evolve. Correlate transaction data with OSINT-derived information to link wallets to real-world identities or illicit networks. Coordinate with other teams to support the assessment and investigation of cryptocurrency-based misconduct including fraud by using blockchain data and smart contracts to identify suspicious patterns. Lead the efforts to leverage COSINT to gather evidence from public sources (e.g. crypto platforms, forums, social media) to further assessments and investigations. Produce detailed reports combining crypto analysis and OSINT insights to inform and support the Division’s efforts to identify illicit activities and take appropriate enforcement action. Web Surveillance Responsible for reviewing and making recommendations on surveillance practices with a focus on ensuring that there is an optimization of OSINT work in both early identification of potential threats, and in providing supporting information/reports as part of assessments and investigations. Subject matter expert in web surveillance to identify possible activities for early disruption; will provide daily direction and coaching to the more junior employees on approach and best practices. Identify and apply surveillant measures in deep and dark web spaces to detect early signs of nefarious behaviors. Lead in identifying and providing recommendations to management to modernize technological integration within Enforcement Division’s practices. Project lead for business unit to establish and implement proactive strategies and collaborate with other teams to identify and address issues. Prepare findings and reports for management and other stakeholders. Web Capture Lead and perform web capture function. Responsible for updating as needed the web capture practice within the COSINT unit, including identifying and establishing standard operating procedures and best practices, ensuring standardized processes are followed. Responsible for identifying and implementing new technology and strategies to enhance the web capture practice and providing recommendations to management. Investigate web presence of proposed whistle-blowers to further verify their credibility and prevent any poor media exposure/partnership damages. Determine strategy to create historic captures of websites (wayback machine) to capture previous messaging that may be relevant to investigations. Investigation Support Subject matter expert in conducting early detection on crypto activities (pre-ICO) and on cannabis developments (for high relevancy cases). Further utilize web scrape tools built by analytics team. Act as business partner to assessment and investigatory teams by responding to their requests and needs as it pertains to OSINT-analytics. Provide support to Case Assessment team by diagnosing where particular web traffic, and web chatter is being generated from. Provide direction to other COSINT Specialists to best identify working paths forward, and coach investigation teams to better understand the practices deployed to find their results. Responsible for designing and implementing Division-wide training plan to upskill investigation teams on COSINT practices to support increased integration into regular operations. Relationship Management Work with the larger intelligence, analytics and research team and other teams in Enforcement to identify opportunities to use technology and make recommendations to management to gain efficiencies in assessment, investigations, disruptions and Enforcement operations Develop general COSINT best practices to achieve business objectives. Provide technology advice within Enforcement as required in technology and business processes. Ensure project outcomes and delivery expectations are effectively met and that required support and training are provided to support groups and users. Qualifications Computer Science or other STEM (Science, Technology, Engineering or Math) degree in a related field or equivalent experience. Master’s degree in related technical or military discipline, or equivalent combination of education and professional training/experience, an asset. Proven experience in tracing and analyzing blockchain transactions and activity. Working experience in a Law Enforcement agency, major finance, accounting and/or consulting firms an asset. Minimum 10 years of related experience supporting intelligence analysis and production programs and operations. Advanced knowledge of the principles, methods, processes, and applicable regulations involved in intelligence analysis. Minimum 10 years of in–depth technical expertise in infrastructure technologies Knowledge of current practices and standards related to technical operations, industry trends, and evolving technologies. Knowledge in Encryption Technology with relevant certifications an asset, including but not limited to Certified Information Security Manager (CISM), Certified Information Security Systems Professional (CISSP), GIAC Security Essentials Certification (GSEC). Completion of Information Services certifications an asset, including but not limited to ITIL (Information Technology Infrastructure Library), CompTIA (IT Industry Association), CISSP (Certified Information Systems Security Professional), CISA (Certified Information System Auditor). Demonstrated ability to lead/coach and guide more junior staff by providing regular, clear direction and constructive feedback. Strong understanding of securities related matters as well as cryptocurrencies, blockchains, crypto trading platforms and current social media. Superior team-based skills necessary to collaborate, coach, mentor, inspire and demonstrate a service excellence mindset within the team and other OSC individuals. Strong project management, analytical, problem solving and decision-making skills to evaluate alternatives and provide recommendations on business issues. Ability to express complex technical concepts in business terms. Self-motivated and proactive, with respect to both managing workload and professional development. Ability to work with multiple internal and external stakeholders. Strong oral and written communication skills. Grow your career and make a difference working at the OSC. * OSC Employees: please apply in Workday using the Browse Jobs feature within your Jobs Hub * We thank all applicants for their interest in the Ontario Securities Commission. We will contact those selected for an interview. The OSC is committed to diversity and providing an inclusive workplace and providing accommodation in accordance with the Accessibility for Ontarians with Disabilities Act and the Human Rights Code. It is our priority to ensure employment opportunities are visible and barrier-free to all under-represented groups including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the 2SLGBTQI+ community, to achieve an employee demographic profile reflective of the demographic profile of Ontarians. The OSC is a proud partner with the following organizations: Ascend Canada, BlackNorth Initiative, Canadian Centre for Diversity and Inclusion, and Pride at Work Canada If you require an accommodation during the recruitment process, please let us know by contacting our confidential inbox [email protected]. Visit Accessibility at the OSC to review the OSC’s policies on accessibility and accommodation in the workplace. At the Ontario Securities Commission (OSC), we carry-out challenging and meaningful work within a collaborative culture to deliver strong investor protection and foster confidence in capital markets. Evolving financial markets mean new ways of thinking, and every day is an opportunity to learn, innovate and grow professionally in a supportive, stimulating workplace. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. The Ontario Securities Commission is an independent Crown agency that regulates Ontario’s capital markets by making rules that have the force of law and by adopting policies that influence the behaviour of capital markets participants. The OSC carries out the powers, duties and functions given to it pursuant to the Securities Commission Act, 2021 . The OSC exercises its regulatory oversight function through the administration and enforcement of Ontario’s Securities Act and Commodity Futures Act and administration of certain provisions of Ontario’s Business Corporations Act. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Crypto, Consulting, Accounting, Senior and Junior jobs that are similar:\n\n $40,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCA ON Toronto

\nAt Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.\n\n\nAnchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the only federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.\n\n\nThe company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. \n\n\nAs a Product Manager in Trading, you will be driving the front office and back office trading systems that are used by institutional investors around the world on a daily basis to trade, invest and exchange cryptocurrency assets. The crypto industry is one of the most exciting industries in tech today, and it is constantly changing! At Anchorage Digital, we are building foundational technology to help the crypto industry evolve in a safe, regulated and highly secure manner, which we believe is essential for maximizing the potential of this exciting industry.\n\n\nWe have created the Factors of Growth & Impact to help Villagers better measure impact and articulate coaching, feedback, and the rich and rewarding learning that happens while exploring, developing, and mastering the capabilities and contributions within and outside of the role\n\n\n\nTechnical Skills:\n* Apply your practical experience working with Traders, or your own experience as a Trader, to develop and implement new financial products tailored to market demands.\n* Possesses expert proficiency in both electronic and voice trading, which informs and influences technology improvements modeled after the more established Traditional Finance market structure.\n* Own the detailed prioritization of your product’s roadmap, balancing new feature development and technical debt.\n* Demonstrate deep strategic thinking in shaping the product roadmap, considering market trends, competitive landscape, and customer needs to drive long-term product success.\n* Deliver complex, cross-functional projects with multiple dependencies, demonstrating strong product management skills and ability to drive swift execution while maintaining quality.\n* Drive comprehensive go-to-market strategy and execution, including defining success metrics, tracking key performance indicators, and iterating based on data-driven insights.\n* Work closely with your engineering and design counterparts to drive product development processes and planning.\n\n\n\nComplexity and Impact of Work:\n* Maintain a pulse on trading market dynamics and client sentiment, providing critical perspectives to internal research that will shape product enhancements and drive increased engagement among trading clients.\n* Define and deliver product work flows and solutions that maximize automation in trade execution, hedging and risk management freeing up trader capacity for complex trades, project work, and client engagement.\n* Lead and influence cross-functional teams while maintaining strong stakeholder relationships across the organization\n* Exercise independent decision-making and take full ownership of product strategy and execution\n* Contribute strategic insights that significantly impact company direction and product roadmap\n* Demonstrate product leadership that elevates team performance and effectiveness\n\n\n\nOrganizational Knowledge:\n* Develop deep understanding of Anchorage's business model, organizational structure, and strategic priorities\n* Build and maintain strong relationships with stakeholders across departments to ensure effective collaboration\n* Navigate and improve organizational processes to enhance efficiency and effectiveness\n* Contribute to organizational strategy through product expertise and market insights\n* Drive company objectives through strategic product decisions and initiatives\n\n\n\nCommunication and Influence:\n* Act as a strong advocate for the Trading product needs and priorities in cross-functional discussions, ensuring their perspective is clearly understood and considered in product strategy and decision-making.\n* Effectively influence and motivate others through respectful engagement, aligning teams with broader organizational goals\n* Enable cross-functional collaboration through clear, consistent communication and strategic influence on decision-making at every level of the organization.\n* Act as a thoughtful knowledge partner to senior leadership, helping improve organizational dynamics through empathetic understanding\n\n\n\nYou may be a fit for this role if you have: \n* Minimum 5 years of proven product management experience within institutional trading environments, encompassing either cryptocurrency or traditional asset classes. Alternatively, a minimum of 5 years of experience as an OTC trader with a strong history of collaborative product development with engineering teams will be considered.\n* Your empathy and adaptability not only complement others’ working styles but also embody our culture of curiosity, creativity, and shared understanding\n* Experience in driving and managing complex projects across multiple teams, demonstrating exceptional leadership and problem-solving skills.\n* You are deeply invested in optimizing the end-user experience and leveraging it to create business value.\n* Exceptional written and verbal communication skills, adept at conveying complex concepts clearly to diverse audiences, including both internal teams and external stakeholders.\n* You self describe as some combination of the following: creative, humble, ambitious, detail oriented, hard working, trustworthy, eager to learn, methodical, action oriented, and tenacious.\n\n\n\nAlthough not a requirement, bonus points if: \n* You are knowledgeable about crypto, you use self-custody wallets actively, and know a bit too much about defi!\n* You build 0 to 1 products for financial institutions either as a PM or a developer.\n* You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)\n\n\n\n\n\n\nAbout Anchorage Digital: Who we are\n\n\nThe Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in  the evolving digital asset ecosystem. As a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. \n\n\nAnchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.\n \nAnchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.\n\n\nProtecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Crypto, Swift, Finance, Senior and Legal jobs that are similar:\n\n $67,500 — $125,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States

\nAt Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.\n\n\nAnchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the only federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.\n\n\nThe company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. \n\n\nAtlas (https://www.anchorage.com/platform/settlement) is Anchorage Digital’s innovative settlement network. It makes it possible for clients to settle crypto and dollars safely between one another, decreasing counterparty and operational risk and increasing capital efficiency.\n\n\nAs a Product Manager, you will own and drive elements of our Atlas suite of products to increase value to customers and drive adoption. This is your chance to be at the forefront of a transformative movement, influencing the way institutions engage with cryptocurrency and propelling the industry into a new era of innovation and growth. Join us in building the future of finance with cutting-edge products that will set the standard for crypto adoption by institutions!\n\n\nThe ideal candidate is a proactive problem-solver, a self-managed individual who has the ability to significantly drive new initiatives, ensuring the seamless integration of crypto into institutional landscapes.\n\n\n\nTechnical Skills:\n* Leverage deep product, market, and industry knowledge to make informed product decisions and prioritize roadmap initiatives\n* Skillfully execute product management processes with a clear understanding of the why behind them.\n* Partner closely with engineering and design teams to drive product development and run ceremonies.\n* Identify and proactively resolve project blockers to maintain momentum\n* Balance technical debt management with new feature development to ensure long-term product health\n\n\n\nComplexity and Impact of Work:\n* Drive product strategy independently for a critical Anchorage product.\n* Take full ownership of product roadmap development and execution\n* Lead and influence cross-functional stakeholders effectively to achieve product objectives\n* Drive successful outcomes through effective leadership of the PDE (Product, Design, Engineering) team\n* Identify and solve complex problems independently while maintaining strategic alignment\n\n\n\nOrganizational Knowledge:\n* Develop and maintain deep understanding of Anchorage's business model, strategy, and organizational priorities\n* Collaborate with stakeholders across the organization to build relationships and drive product initiatives\n* Define and align team goals with Anchorage's top-level strategy and objectives\n* Work towards influencing broader organizational strategy through product expertise\n\n\n\nCommunication and Influence:\n* Proactively communicate product goals and status updates throughout the organization\n* Lead coordination and collaboration across Product, Design, and Engineering (PDE) teams\n* Educate team members on products and client needs\n* Drive consensus and shared understanding through clear communication and engagement\n\n\n\nYou may be a fit for this role if you have:\n* You have 2+ years of relevant product management experience\n\n\n* Demonstrated success as a product manager in the fintech or cryptocurrency industry, with a proven ability to drive high impact products from concept to market leadership.\n* Practical, applied knowledge of banking and capital markets, drawn from significant relevant experience in tradfi capital markets, including OTC and exchange trading, settlements or clearing\n* You have a background in engineering, equipping you with the acumen to effectively collaborate with technical teams to solve problems.\n* You have a solid grasp of the underlying technologies used in digital asset management, such as blockchain and cryptographic security measures.\n* Your empathy and adaptability not only complement others’ working styles but also embody our culture of curiosity, creativity, and shared understanding\n* You are autonomous, with the ability to make informed decisions that align with our strategic goals.\n* You are deeply invested in optimizing the end-user experience and leveraging it to create business value.\n* You have excellent verbal and written communication skills.\n* You self describe as some combination of the following: creative, humble, ambitious, detail oriented, hard working, trustworthy, eager to learn, methodical, action oriented, and tenacious.\n\n\n\nAlthough not a requirement, bonus points if:\n* You have written your own smart contract or dApp.\n* You have built 0 to 1 products for financial institutions either as a PM or a developer.\n* You've seen and were emotionally moved by the musical Hamilton : )\n\n\n\n\n\n\nAbout Anchorage Digital: Who we are\n\n\nThe Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in  the evolving digital asset ecosystem. As a diverse team of more than 300 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. \n\n\nAnchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.\n \nAnchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.\n\n\nProtecting your privacy rights is important to Anchorage Digital, and we work to maintain the trust and confidence of our clients when handling personal or financial information. Please see our privacy policy notices here. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Crypto, Finance and Legal jobs that are similar:\n\n $60,000 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States

\nAbout Notabene\n\n\nWorking across three continents in eight countries, Notabene is a remote-first and globally distributed team of 40 employees on a mission to make cryptocurrency a part of the everyday economy. As a regulation technology (reg-tech) company, crypto organizations and traditional financial institutions alike use our tools to reduce transaction risk and make crypto transfers safe. Notabene is recognized as a vital enabler of the crypto ecosystem and, to date, we’ve processed over half a trillion dollars worth of transactions!\n\n\nIn October 2024, we announced our $14.5M Series B, led by DRW. This fundraise signals our exciting trajectory of success as we continue to be the leading global platform and network for compliant crypto transactions. We're proud to have the support of Y Combinator, Jump Capital, Castle Island, Green Visor Capital, and more. Notabene is growing fast—and we’re looking for people like you to play a pivotal role in shaping the future infrastructure of the crypto industry.\n\n\nThe Impact You'll Have\n\n\nAs a Solutions Engineer at Notabene, you'll play a key role in realizing our vision of seamlessly integrating cryptocurrency into the global financial ecosystem. You'll be the technical bridge between our customers and engineering team, helping businesses implement compliant crypto solutions while ensuring security.\n\n\n\nWhat You'll Do\n* Design and architect technical solutions that align with clients' objectives and regulatory requirements.\n* Provide post-sales L2 technical support and handle complex customer escalations using tools like Datadog for log analysis and writing SQL queries to troubleshoot customer-reported issues.\n* Collaborate across teams to translate customer requirements into product recommendations.\n* Maintain and improve technical documentation in Postman and Readme.\n* Develop proof of concepts and internal tools to facilitate customer integration.\n\n\n\nMust-Have Qualifications\n* 4+ years' experience in customer-facing technical roles in Enterprise B2B SaaS or RegTech in the EMEA region.\n* Strong understanding of REST APIs and web technologies\n* Natural-born troubleshooter with excellent problem-solving abilities\n* Customer-first attitude with outstanding communication skills\n* Excellent project management skills, capable of managing multiple priorities\n\n\n\nNice to Have\n* Experience in FinTech or blockchain sector\n* Prior experience with financial institutions and AML controls\n* Basic coding and SQL skills\n* Familiarity with privacy and security standards (SOC2, ISO27001, GDPR)\n* Knowledge of blockchain technology and crypto ecosystems\n\n\n\nBenefits \n* Flexible Remote Work: Work from anywhere!\n* $1000 WFH Stipend: Use within your first year of employment.\n* MacBook Pro: Procured by you and your manager to find a model that meets your needs.\n* Unlimited PTO: We trust you to take as much holiday as you need.\n* Country-Specific Benefits: Statutory offerings and contributions, managed via our employer-of-record.\n\n\n\n\n\n\nApply Today!\n\n\nIf you strongly believe this role is for you, please apply. Notabene considers a broad array of candidates, including those without blockchain experience. Whether you’re returning to work after a gap in employment, or taking the next step in your career path, we will be glad to have you on our radar.\n\n\nNotabene is proud to be an equal employment workplace and an affirmative action employer. By valuing inclusion and diversity of all forms, we strictly prohibit and do not discriminate based on race, color, religion, national origin, gender, gender identity, gender expression, age, ancestry, citizenship, sexual orientation, status as a protected veteran, or any other legally protected characteristic. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Crypto and Engineer jobs that are similar:\n\n $50,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBerlin