\nAt TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.\n\n\nTTEC Digital is seeking a Sales Enablement Content Strategist to join our marketing department. This is a 100% fully remote role. \n\n\nReporting to the Manager of Content Strategy & Production and working in close tandem with the TTEC Digital Practice Marketing and Sales teams, this experienced content writer and B2B content expert will directly contribute to sales enablement efforts designed to generate leads and drive revenue. This professional will partner with creative staff on a range of ambitious and innovative projects, while also maintaining individual responsibility for delivering high-quality content. Primary responsibilities include developing and measuring the success of sales enablement content; maintaining consistency and scalability across the overall sales enablement content library; and governance of our sales enablement platform, Seismic.\n \nThis professional will contribute to and execute on TTEC Digital’s sales enablement content strategy, collaborating with other creatives and marketing managers. Applicants should provide a portfolio that demonstrates the development of engaging sales enablement materials within a B2B industry, with highly technical subject matter.\n \n\n\n\nWhat you'll be doing: \n* Your First Week: You’ll learn the ropes, gaining understanding of what we do and the voice of our company. the culture of our team, and the state of our brand. You’ll explore the current state of our sales enablement materials within Seismic. \n* Your First Month: You’ll gain understanding of our internal business partners and begin forming a foundational understanding of our brand. You’ll meet subject matter experts from throughout the company, understand our go-to-market strategy, provide insight into how we can optimize, and begin delivering content to supplement planned marketing activities.\n* Your First Three Months: You will be fully contributing to content strategy and execution across our business and working diligently with our marketing managers to craft successful sales enablement materials. You will understand your KPIs and goals and be at a point to see returns on the first efforts to which you contributed.\n* Your First Six Months: You will be seen as an expert in our sales enablement content, have full understanding of how to successfully equip our sales team. You will be working collaboratively with our other content team members and creatives to expand the breadth of our materials, and working with our marketing managers to help them understand how content can innovate and augment their sales enablement activities.\n* First Year & Beyond: You will have established a record of successful content development and execution, demonstrated your leadership capabilities around sales enablement, collaborated with peers in our marketing space and communicated regularly with business leaders across our company. You will be contributing to multiple marketing activities simultaneously, turning in deliverables on time and with outstanding quality. You will continue to drive the development of future best practices on an ongoing basis within our Creative team.\n\n\n\n\nKey Accountabilities:\n* Writing & Creative Thinking: Creation, editing, and optimization of content for use in sales enablement. Application of storytelling skills to create appealing, satisfying, and informative content. \n* Strategy: Application of subject matter expertise around sales enablement, applied in conjunction with macro-level content strategy from Marketing leadership, to achieve marketing goals.\n* B2B & Technology Expertise: Leverage fluency of our industry, our clients, and our expertise to think creatively, act quickly, and plan thoughtfully for what comes next.\n* Communication: Work with other members of the team to create a consistent story across all platforms, teaming up with subject matter experts and organizational leaders around production, post-production, and delivery of content. \n* Collaboration: Partner with practice marketing managers and sales teams to develop content that supports sales goals, augments the brand and drives success. Work to assess the effectiveness of launched content, proactively working to improve and finesse sales enablement strategy for ongoing success. \n* Innovation: Continually drive expansion of what we do and how we do it; developing emergent best practices, and creating new forms of content to achieve sales enablement goals. \n* Analytics: Measure, track, and report on content metrics to evaluate sales enablement results and effectiveness across practices.\n\n\n\nWhat you'll bring: \n* Bachelor's Degree in marketing, communication, journalism, or related area.\n* Experience in B2B marketing, preferably in customer experience, technology, or software industries.\n* Knowledge and demonstrated abilities around the development of sales enablement materials to support B2B sales teams. \n* To be considered, candidates must provide a link to an online portfolio or work samples.\n* Proficiency in AP style rules and editorial standards\n* Experience managing a robust content management system such as Seismic. \n* Demonstrated skills in creativity, strategy, and project management. \n* Ability to influence, manage, change, and inspire colleagues and peers without direct authority.\n* Excellent communication skills to pitch ideas and messaging, provide creative direction to technical SMEs, convey project needs, and listen and hear other’s messages. \n* Preferred: Experience in B2B and IT services\n* Previous experience working with Sales & Marketing teams in a B2B environment\n\n\n\nWhat you can expect\n* The anticipated range for individuals expressing interest in this position is $ 75K to $95K   Actual compensation offers to a candidate may vary based on geographic location, work experience, education, and/or skill levels. \n* This position is eligible to participate in an annual incentive program.\n\n\nBenefits available to eligible employees include\n* Medical, dental, and vision \n* Tax-advantaged healthcare accounts\n* Financial and income protection benefits\n* Paid time off (PTO) and wellness time off\n\n\n\n\n$75,000 - $95,000 a year\n\n#LI-JF1\n\n\nAbout Us\nTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.\n\n\nWe are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.\n\n\nTTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.\n\n\nRarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.\n \n\n\n#LI-RemoteUS \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Writer, Marketing and Sales jobs that are similar:\n\n $50,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUS: Remote

\nAt Propel, our mission is to build modern, respectful, and effective financial tools for low-income Americans. Our vision is that all Americans can make it through every month with dignity and abundance. Over 5 million people use our app, Providers, to manage the benefits they use to keep their family well-fed and healthy, stay up to date on critical government programs, save money and earn income. Read more about the impact of Providers here. Now we’ve expanded further into the financial services space, offering the best banking option for low-income Americans.\n\nOur engineering team is currently 20+ people distributed across the United States. Our team is composed of humble and smart people who repeatedly jump in to support one another. We have a collaborative culture exemplified in our brainstorming, pairing sessions, and hackathons. We communicate in multiple ways, including Slack and Zoom for daily async communication, Notion for documentation, and project management software for backlog and task tracking.\n\nAs a machine learning engineer, you’ll have the opportunity to immediately drive a huge, direct impact for Propel! You’ll be spearheading Propel’s work to leverage machine learning algorithms across our teams. You’ll also work on meaningful and complex technical problems that have a positive impact on our users’ lives. You’ll also gain first-hand experience building and maintaining a growing system with millions of users.\n\nPropel is a for-profit software company that holds its social mission at its core. Our investors include Andreessen Horowitz, the Omidyar Network, Kevin Durant, Serena Williams, and Nas. \n\nWhat we offer:\n\n\n* An engineering culture that is humble, motivated, and collaborative \n\n* Consistent knowledge sharing through projects or bugs demos, Lunch & Learn presentations, and documentation\n\n* A people-first approach to management where we value engineers’ voices, support career development, and offer opportunities for technical growth that interest you\n\n* Meaningful work and a strong shared sense of mission\n\n* A remote first work environment with a dog-friendly office in Downtown Brooklyn and satellite offices in San Francisco and Salt Lake City. The team meets in-person for optional retreats and on-sites.\n\n* 20 Days of PTO\n\n* 4% 401K match\n\n* $10k lifetime spend towards Carrot Fertility\n\n* Excellent Medical, Dental and Vision options\n\n* Free access to Ginger mental health, Gympass, Headspace, One Medical, Rightway, Sofi, and Spring Health\n\n* Fair, equitable, and competitive salaries. Propel believes that everyone should be compensated fairly and equitably. We set our salary ranges using compensation data from hundreds of NYC based startups at our stage. Additionally, pay is not determined based on location. The salary range for this position is $150,000 - $250,000 depending on experience and interview performance. Equity and excellent benefits come with this position as well!\n\n\n\n\nWhat you will do:\n\n\n* Build software systems used by millions of low-income Americans, helping to put dollars back in their pockets\n\n* Lead Propel in building machine learning infrastructure that all teams can take advantage of\n\n* Continually improve how ad content is matched to users, how customer ad budget is spent, and how to distribute ad impressions\n\n* Continually source new machine learning and recommender system innovations from industry, academia, etc\n\n* Create software that is reliable, testable, scalable, and maintainable\n\n* Effectively communicate with team members during projects, code review, etc.\n\n* Contribute to building our eng culture and processes as we continue to scale\n\n* Collaborate on deciding on the right projects, building great solutions, and helping your team succeed\n\n\n\n\nWhat you have:\n\n\n* Deep experience designing, building, shipping, and maintaining complex full-stack software\n\n* Experience with a startup environment or the ability to operate effectively when faced with ambiguity\n\n* Deep knowledge and experience with machine learning algorithms and libraries\n\n* Deep experience with building and improving recommender systems\n\n* Strong communication skills across technical and non-technical audiences and topics\n\n* Eagerness to learn new techniques, strong prioritization skills, the ability to quickly run an experiment with newly implemented models, and the ability to scale up use of that model to a large production environment\n\n* Fluency in Python or a willingness to learn and specialize in this language\n\n* Passion for making a difference in the lives of our users\n\n* Nice to have: Experience with or knowledge of government services, particularly safety net services like SNAP, WIC, TANF, SSI, SSDI, Medicaid, Section 8\n\n* Nice to have: Experience working on advertising platforms\n\n\n\n\nWe are strongly committed to hiring a diverse and multicultural team, and encourage applications from traditionally under-represented backgrounds, including those with direct experience with the Supplemental Nutrition Assistance Program. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Python and Engineer jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBrooklyn, New York, United States

WE ARE VERITONE \n\nWe are driven by the belief that Artificial Intelligence is mankind’s greatest invention. It is the key to building a safer, more vibrant, transparent, and empowered society. We are determined to be an active contributor to shaping our future for the better. We care about the ethical implications of AI and the prosperity and well-being of all individuals, as well as the growth and continued successes of our employees, customers, and partners.\n\nVeritone’s mission today is more important than ever. We’re here to democratize AI and enable every organization and every person with the power of AI. What started in 2014 with the idea of providing unified access to hundreds of cognitive engines through one common software infrastructure, evolved to the world’s first AI operating system, aiWARE, which orchestrates a diverse ecosystem of cognitive engines to power intelligent automation for both commercial and government organizations. As we progress, we will continue to move humans from “in” to “on” to “out of the loop” to help them accelerate workflows, save time and costs, and uncover new insights and opportunities. You can view us at: www.veritone.com \n\nWe're looking for a high performing Sr Marketing Manager for our AI Solutions Group who will cover core verticals within Veritone & AWS including Media & Entertainment, Sports Marketing, Public Sector, Public Safety, Legal,and Financial Services. This role will also work closely with the aiWARE and Services teams and should be familiar with the key business challenges and technologies that are enabling innovative new solutions (e.g., Artificial Intelligence, Machine Learning, Deep Learning, Over-The-Top (OTT), Internet of Things, Mobile, and Generative AI). S/he should be able to develop, plan, and execute strategic marketing initiatives that support both AI Solutions Group and AWS and Veritone’s AWS partnership to grow and maximize those relationships.\n\nVeritone and its partnership with AWS offers customers hundreds of AI engines with capabilities including: transcription, translation, object recognition, OCR, face recognition, text sentiment, geolocation, visual moderation, audio fingerprinting, scene detection, speaker separation, orchestration, text to speech and more.\nPOSITION SUMMARY \n\nAs the AI Solutions Group Sr Marketing Manager,  you will be responsible for executing integrated marketing activities with AWS and joint AWS partners, Professional Services, and Alliances and Channel Partners.  You will have a set of focus partners that aligns with and augments global marketing focus, program management, and driving revenue through partnerships.  Role will also be responsible to keep Veritone’s corporate profile & competencies updated on top 15 AWS partner websites or microsites and collaborate with the events manager on partner events and deliverables.\n\nPrimary responsibilities of this role include regional partner marketing management and priority alignment with aiWARE and partner sales, demand, and campaign teams – executing on, and measuring demand generation programs that help the organization meet or exceed revenue goals. The AI Solutions Marketing Mgr will also manage the partner portal for collateral sharing, content syndication, MDF proposals & tracking, deal registration (if any) and building programs for ATS partnerships/integrations that drive pipeline and revenue.\n\nThis position will also work in partnership with teams across the company including product management, campaigns, demand, brand, and customer marketing.\nWHAT YOU’LL DO \n\n\n* Management and execution of a portfolio of integrated marketing activities to achieve the greatest possible ROI through existing global partner campaigns to drive revenue through AWS Marketplace and partner programs\n\n* Lead marketing strategy for AWS’ relationships including annual marketing account plans, marketing budget, joint GTM activities, and technical use cases to maximize marketing, sales and PR value to AWS.\n\n* Own customer-facing communication approaches for aiWARE and serve as primary marketing point of contact with internal and external business partners, enabling strong, collaborative working relationships.\n\n* Be the global marketing expert on AWS’s relationships focused on creating content and activities that educate customers on the services, benefits, and differentiation of the relationship.\n\n* Owning and managing partner revenue/pipeline dashboards, reporting, and sharing trends monthly/quarterly.\n\n* Content creation including writing of email campaigns, webinar themes/abstracts, communications to both partners and customers on program deliverables.\n\n* Meet on a regular basis with top 10 partners to go over campaigns, programs, and results that drive revenue.\n\n* Deliver on contractually agreed upon marketing initiatives, and explore additional avenues to activate the relationship.\n\n* Planning and execution of aiWARE webinars (start to finish), blogs, co-branded presentations, metrics/reporting, and email campaigns highlighting the joint value proposition of each specific top partner.\n\n* Awareness of budget tracking, MDF management, and how it plays into the overall partner marketing plan, including tracking ROI with an acute ability to drill down into performance data.\n\n\n\nWHAT YOU'LL NEED \n\n\n* Minimum of 10+ years Campaign & Partner marketing management – rolling out campaigns and programs, regionally, with sales, to enable optimal lead follow-up and ROI (this is NOT entry level).\n\n* A good grasp of account-based marketing and how to work an ABM program through cross functional integration.\n\n* Experience using salesforce.com, Pardot or other email marketing tools, and partner portal or content syndication tools for campaign mapping and execution\n\n* Lead management - tracking and reporting on marketing leads generated in a region, holding sales accountable for follow-up and pipeline reporting.\n\n* The ability to track program performance within an agreed set of parameters to specific KPIs.\n\n* The ability to develop regional buyer and customer insights to be shared internally with relevant teams.\n\n* Customer marketing - including references, advocacy, and customer campaigns. Collaborating with the customer teams to gain insight into customer behaviors and matching activities to drive engagement.\n\n* Event management, including the evaluation of potential events, execution, follow up, tracking and reporting.\n\n\n\nOUR IDEAL CANDIDATE \n\n\n* Five years’ minimum experience in B2B Marketing (ideally enterprise software) with  partners – VAR/Resellers, ATS - Applicant Tracking Systems and System Integrators - AWS a plus\n\n* Experience in marketing AI solutions/services \n\n* Proven track record with demand generation initiatives.\n\n* Metrics-focused and detail-oriented with the ability to excel in a fast-paced environment.\n\n* Highly motivated, self-starter who has the ability to get the job done.\n\n* Strong interpersonal skills with a proven, demonstrated ability to influence others, work cross-functionally, and build and maintain successful relationships internally and externally.\n\n* Excellent oral and written communication skills, including the ability to present and position marketing plans.\n\n* Highly proficient in MS Office (Word, Excel, and PowerPoint); CRM tools such as Salesforce.com; and project management tools (Asana).\n\n* A willingness to travel, as required for the role.\n\n\n\nWHAT WE OFFER \n\n\nA competitive compensation package\n\nEquity Grant(s) \n\nEmploye Stock Purchase Plan (ESPP)\n\nRemote first + Hybrid workplace\n\nVERI Communities (Affinity Groups) & Belonging\n\nEmpowerment to build your career journey at Veritone\n\nFlexible (Paid) Time Off\n\nBenefits Program: medical, dental, vision, 401K matching, and more!\n\nMental health awareness and support\n\nAn opportunity to be a part of the next big thing in artificial intelligence!\n\n\n\nOUR CULTURE\n\n\n\n\nLoves learning & continuous growth; stays current on marketing trends\n\nCan juggle multiple projects, priorities, and deadlines with a positive attitude\n\nComfortable in a fast-paced, small company environment\n\nCollaborative and always contributing value\n\nDriven to win as a team\n\nRemote first workplace\n\nCheck us out! \n\n\n\n\n\n\nVeritone, Inc. is a leading artificial intelligence company that has developed an operating system for AI called aiWARE. aiWARE unlocks the power of AI-based cognitive computing to seamlessly and automatically process, transform and analyze unstructured public and private audio and video data for clients in the media, politics, legal and law enforcement industries. The open platform integrates an ecosystem of best-of-breed cognitive engines and powerful applications, which are orchestrated together to reveal valuable, multivariate insights. To learn more about Veritone, please visit Veritone.com.\n \nDISCLOSURE\n\nOur company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.\n\n(Colorado & California Only*): Minimum annual salary of $130,000.00. This base pay is for illustrative purposes only and will be determined based on skills and experience comparable to the job requirements. This position may be eligible for additional compensation and benefits including but not limited to: incentive compensation; health benefits; retirement benefits; life insurance; paid time off; parental leave and benefits; and other employee perks and benefits.\n\n*Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado.\n\n#LI-EK1\n#LI-REMOTE \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Video, Marketing, Legal and Sales jobs that are similar:\n\n $52,500 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCosta Mesa, California, United States

\nAt Propel, our mission is to build modern, respectful, and effective financial tools for low-income Americans. Our vision is that all Americans can make it through every month with dignity and abundance. Over 5 million people use our app, Providers, to manage the benefits they use to keep their family well-fed and healthy, stay up to date on critical government programs, save money and earn income. Read more about the impact of Providers here. Now we’ve expanded further into the financial services space, offering the best banking option for low-income Americans.\n\nOur engineering team is currently 20+ people distributed across the United States. Our team is composed of humble and smart people who repeatedly jump in to support one another. We have a collaborative culture exemplified in our brainstorming, pairing sessions, and hackathons. We communicate in multiple ways, including Slack and Zoom for daily async communication, Notion for documentation, and project management software for backlog and task tracking.\n\nAs a machine learning engineer, you’ll have the opportunity to immediately drive a huge, direct impact for Propel! You’ll be spearheading Propel’s work to leverage machine learning algorithms across our teams. You’ll also work on meaningful and complex technical problems that have a positive impact on our users’ lives. You’ll also gain first-hand experience building and maintaining a growing system with millions of users.\n\nPropel is a for-profit software company that holds its social mission at its core. Our investors include Andreessen Horowitz, the Omidyar Network, Kevin Durant, Serena Williams, and Nas. \n\nWhat we offer:\n\n\n* An engineering culture that is humble, motivated, and collaborative \n\n* Consistent knowledge sharing through projects or bugs demos, Lunch & Learn presentations, and documentation\n\n* A people-first approach to management where we value engineers’ voices, support career development, and offer opportunities for technical growth that interest you\n\n* Meaningful work and a strong shared sense of mission\n\n* A remote first work environment with a dog-friendly office in Downtown Brooklyn and satellite offices in San Francisco and Salt Lake City. The team meets in-person for optional retreats and on-sites.\n\n* 20 Days of PTO\n\n* 4% 401K match\n\n* $10k lifetime spend towards Carrot Fertility\n\n* Excellent Medical, Dental and Vision options\n\n* Free access to Ginger mental health, Gympass, Headspace, One Medical, Rightway, Sofi, and Spring Health\n\n* Fair, equitable, and competitive salaries. Propel believes that everyone should be compensated fairly and equitably. We set our salary ranges using compensation data from hundreds of NYC based startups at our stage. Additionally, pay is not determined based on location. The salary range for this position is $150,000 - $250,000 depending on experience and interview performance. Equity and excellent benefits come with this position as well!\n\n\n\n\nWhat you will do:\n\n\n* Build software systems used by millions of low-income Americans, helping to put dollars back in their pockets\n\n* Lead Propel in building machine learning infrastructure that all teams can take advantage of\n\n* Continually improve how ad content is matched to users, how customer ad budget is spent, and how to distribute ad impressions\n\n* Continually source new machine learning and recommender system innovations from industry, academia, etc\n\n* Create software that is reliable, testable, scalable, and maintainable\n\n* Effectively communicate with team members during projects, code review, etc.\n\n* Contribute to building our eng culture and processes as we continue to scale\n\n* Collaborate on deciding on the right projects, building great solutions, and helping your team succeed\n\n\n\n\nWhat you have:\n\n\n* Deep experience designing, building, shipping, and maintaining complex full-stack software\n\n* Experience with a startup environment or the ability to operate effectively when faced with ambiguity\n\n* Deep knowledge and experience with machine learning algorithms and libraries\n\n* Deep experience with building and improving recommender systems\n\n* Strong communication skills across technical and non-technical audiences and topics\n\n* Eagerness to learn new techniques, strong prioritization skills, the ability to quickly run an experiment with newly implemented models, and the ability to scale up use of that model to a large production environment\n\n* Fluency in Python or a willingness to learn and specialize in this language\n\n* Passion for making a difference in the lives of our users\n\n* Nice to have: Experience with or knowledge of government services, particularly safety net services like SNAP, WIC, TANF, SSI, SSDI, Medicaid, Section 8\n\n* Nice to have: Experience working on advertising platforms\n\n\n\n\nWe are strongly committed to hiring a diverse and multicultural team, and encourage applications from traditionally under-represented backgrounds, including those with direct experience with the Supplemental Nutrition Assistance Program. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Python, Senior and Engineer jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBrooklyn, New York, United States

\nFor more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. \n\n\nWith Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.\n\n\nFor more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.\n\n\nPosition Summary:\n \nYour focus is on providing an exceptional customer experience while handling technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting simple to moderately complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is key to your success.\n\n\n\nResponsibilities:\n* Provide world class customer support demonstrating focus and empathy to clients who have problems administering, configuring, and using the application\n* Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities\n* Facilitate the resolution of simple to moderately complex technical issues by way of log analysis, research, or problem recreation\n* Work cross-functionally within the team, to deliver quality, satisfaction, and resolutions to customers\n* Effectively use and search the knowledge base, occasionally contributing new or updated content \n* Meet or exceed established service delivery guidelines and key performance indicators\n* Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system\n* Be available to work rotating shifts between 8am to 8pm EST on weekdays with occasional scheduled overtime for weekends, holidays, and on-call as necessary when determined by business need \n\n\n\nWhat does it take:\n* Understand the business processes and practices within a long-term care or medical facility\n* Strong, demonstrable problem-solving skills\n* Excellent communication skills, written and oral\n* Energized and motivated by a fast paced, dynamic, high demand working environment\n* Demonstrated ability to multi-task, prioritize, and manage customer expectations\n* A quick learner with acumen for software and technology \n* A patient and active listener who is detail-oriented\n* High level of customer focus and empathy\n* Familiarity with PointClickCare software is an asset\n\n\n\nRequired Experience: \n* 1-2 years practical experience supporting and trouble-shooting web-based software applications\n* Experience using diagnostic tools to help resolve customer issues\n* Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities\n* Bachelors Degree or post-secondary schooling is preferred\n\n\n\n\n$55,000 - $63,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $55,000 - $63,000 + bonus or commission + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.\n\nIt is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.\n\n\nWhen you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] \n\n\nPointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote or Mississauga

\nEach day you will work with a cross-functional team of brilliant professionals combining business, design, product, user experience and engineering expertise, working relentlessly to push the boundaries of what’s possible and paving the road for the future of news and entertainment media.\n\nThe Audience Technology group is looking for an experienced, talented and knowledgeable Software Engineer to join the Consumer/Network Services team responsible for developing, supporting and maintaining our microservices, core backend APIs, and systems that power donor/subscriber conversion experiences on NPR platforms . These are the API’s and services that drive innovation and engagement across NPR’s audience facing digital platforms and member station touch points.\n\nWe are looking for someone to help develop, support and maintain our audience revenue platforms which include donations and our premium podcast offering. Examples of technology you’ll work with include our payment processing solution (Stripe), the systems powering our Podcast Subscription Service (NPR+). You will be a vital contributor to NPR’s efforts to increase financial support from our audience for our mission as we build the technology needed to service long term sustainable growth.\n\nYou’ll also work on the Listening and Identity services, which directly power the NPR One and NPR mobile applications as well as our NPR One Alexa skill. These services provide NPR content recommendations directly to thousands of users on a daily basis. You’ll also collaborate closely with our client-side engineering teams who manage NPR.org and the NPR mobile app.\n\nThis is a union represented role covered under the terms of a collective bargaining agreement with DMU. \n\nRESPONSIBILITIES\n\n\n* Write clean, efficient and reusable code based on product specifications\n\n* Participate in all phases of quality assurance and defect resolution\n\n* Aid in the development and maintenance of CI/CD pipeline implementations\n\n* Knowledge share, write technical designs & participate in code reviews\n\n* Mentor and coach junior engineers on code quality and best practices\n\n* Consult with senior engineers across the department while designing comprehensive solutions\n\n* Provide input on system design and architecture within the feature areas and services owned by the team\n\n* Work closely with other software engineers, partner teams, dev ops engineers, infrastructure engineers, product designers, QA engineers, engineering managers and product managers\n\n* Improve team/development processes\n\n* Join agile ceremonies,including daily stand-ups, sprint retros, sprint reviews and more\n\n* Join our on-call rotation\n\n* Other duties as assigned\n\n\n\n\nThe above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.\n\nMINIMUM QUALIFICATIONS\n\n\n* Fluency in or working knowledge of PHP (or alternative back-end language)\n\n* Fluency in JavaScript / TypeScript\n\n* Fluency in or working knowledge of PHP (or alternative back-end language)\n\n* Experience in developing and working with RESTful APIs that utilize cloud infrastructure such as AWS\n\n* Ability to develop software that is scalable and performant under high loads.\n\n* Familiarity with SQL and RDBMS technologies \n\n* Strong Object-Oriented programming skills \n\n* Familiarity with deploying and monitoring production systems\n\n* Experience writing unit and other automated tests\n\n* Knowledge of web development best practices, coding standards, code reviews, source control management, build processes, deployment, rollback, testing, monitoring\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n\n* Experience with Stripe or other payment processing platforms.\n\n* Experience with Supporting Cast or other podcast subscription platforms.\n\n* Previous work in PCI-compliant environments, or comparable security experience\n\n* Experience with CRM platforms used by NPR and Member stations such as Salesforce \n\n* Advanced experience with Amazon AWS or equivalent cloud computing platform, including Lambda, EC2s, ASGs, ElastiCache, DynamoDB, RDS and CodeDeploy\n\n* Familiarity with Google BigQuery\n\n* Additional programming languages and frameworks fluency (for example, Python)\n\n* Experience with CI/CD pipelines (Github Actions, Jenkins, CodeFresh, or equivalent)\n\n* Experience using performance monitoring and log aggregation applications (Datadog, New Relic)\n\n* Knowledge and experience with different caching layers of caching (browser, DNS, web server, application, etc) and caching technologies/services (Redis, Elasticache, CDNs, AWS CloudFront)\n\n* Exposure to NoSQL databases (Elasticsearch, DynamoDB)\n\n* Experience with React and Redux\n\n* A/B testing experience \n\n* A passion for NPR’s content and/or familiarity with our digital products\n\n\n\n\nWORK LOCATION\n\nRemote Permitted: This is a remote permitted role. This role is based out of our Washington, DC office but the employee may choose to work on a remote basis from a location that NPR approves.\n\nJOB TYPE\n\nThis is a full time, exempt position.\n\nCOMPENSATION\n\nSalary Range: The U.S. based anticipated salary range for this opportunity is $117,968  -  121,507 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.\n\nBenefits: NPR offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR’s benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees. \n\nDoes this sound like you? If so, we want to hear from you. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, React, Testing, JavaScript, Cloud, PHP, NoSQL, Mobile, Senior, Engineer and Backend jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWashington, District of Columbia, United States

\nThe ERP Programmer will be responsible for writing code to create single-threaded or user interface event driven applications, either stand-alone and those which access servers or services. Design, implement, and test database schemas. Identify schedule, features, and resources required. Plan, design, schedule, write, and debug client applications. Use source debuggers and visual development environments. Plan, design, schedule, write, and debug software for web sites. Work with middle-tier developers to integrate back-end database code with business applications. Work with users from identifying conceptual system requirements through completion. Work with designers and content producers. Plan, design, schedule, write, and debug database stored procedures and complex queries to extract, calculate or manipulate information. Write code to generate web pages, access databases and business logic servers. \n\n\n\nResponsibilities\n* Oversee the daily operations of computing systems that support the College's mission-critical functions, including student information systems, course and curriculum management, payroll, accounts receivable, accounts payable, and general ledger.\n* Manages the college’s Informer report writing system and provides training to campus offices.\n* Develops institutional research reports and data files for federal, state, and other external agencies.\n* Develops Informer reports and data for campus offices.\n* Manages and configures the college’s Perceptive Content document management system and provides training to campus offices.\n* Creates files to load data from the Colleague ERP system to campus systems (e.g., EAB Navigate student success system, CampusGroups Student Engagement software, etc.).\n* Assists departments in designing and building Dynamic Forms and approval workflows with an integration with the Perceptive Content document management system.\n* Manage the maintenance and support of 3rd-party applications (PC and web-based) that integrate with or enhance the functionality of the college's ERP system, Ellucian Colleague.\n* Creates data files to load data from the Colleague ERP system to campus systems (e.g., EAB Navigate student success system, CampusGroups Student Engagement software, etc.).\n\n\n\nRequirements\n* Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).\n* Proven experience in programming and testing.\n* Experience in developing reports and accessing databases to extract data for reports.\n* Experience in designing and delivering software training programs.\n* Strong knowledge and proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google apps.\n* Familiarity with internet security practices and protocols.\n* Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.\n* Strong organizational and problem-solving skills.\n* Ability to work independently and as part of a team, managing multiple tasks and priorities effectively.\n* Prior experience in coordinating meetings and facilitating group discussions is a plus.\n* Experience in budget management or financial processes is desirable.\n* Knowledge and experience in Ellucian Colleague, Informer Reporting software, Perceptive Content Document Management System, Dynamic Forms, or Ellucian Intelligent Learning Platform (ILP) is a plus.\n\n\n\n\n\nWhat You Can Expect from Us\nAt CampusWorks, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career. \n\n\nOur employees enjoy:\nMeaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators. CampusWorks Inc., as a large consulting firm,  provides its employees with an opportunity to work both onsite and remotely with our clients across the United States and in Canada.  With the nature of our clients’ work evolving quickly,  we’re all being asked to support larger CampusWorks initiatives. Upon joining CampusWorks in a consulting role, your talent and expertise may be applied to a range of projects, assignments, and clients. \nA CEO who cares. Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.\nA virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.\nFlexibility. We value work-life balance because we know that happy employees create happy customers. That's why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life's unique demands.\nA company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.\n\n\n At CampusWorks, we value the unique backgrounds, experiences, and perspectives each CampusWorker (we call ourselves CampusWorkers) brings to our workplace each day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you are passionate about higher education and creating Happy Campuses, let's talk!  If you’re a close but not exact match with the description, we hope you’ll still consider applying.  \n\n\n \nAbout CampusWorks\nFounded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institution—from Student Services to Human Resources to Finance to Academics—to achieve transformative results.\n\n\nWant to learn more about life at CampusWorks? Visit https://www.campusworksinc.com/about/ to see how we empower Higher Education to reach its full potential\n\n\nFriendly Note to External Agencies:\nAt CampusWorks, we kindly request that you please refrain from submitting blind submissions or resumes/CVs on behalf of recruitment agencies. To ensure a smooth and effective collaboration, we would like to inform you that any candidates sent to us without a signed agreement in place will regrettably not be accepted or considered as a submission.\n\n\nAAP/EEO Statement: \nCampusWorks, Inc. provides equal employment opportunities (EEO) and Affirmative Actions (AA) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Consulting, Education, Finance and Microsoft jobs that are similar:\n\n $55,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote