Remote Cloud + Engineering + Operational + Reliability + Serverless Jobs

By giving our customers and partners, some of which are Fortune Global 500 companies across all industries, the most flexible commerce platform, which is based on a Microservices, API-first, true cloud, and headless architecture (we call it the MACH architecture*), we are not only helping them maintain their competitive advantage but we are also changing the e-commerce platform market. Founded in Germany in 2010, our international expansion has reached Europe, the US and Asia Pacific. In October 2019, with a $145M investment from global venture capital and private equity firm Insight Partners, commercetools is in full gear going forward. \n\nCheck out our Career Page and our Website for more information.\n\nSITE RELIABILITY ENGINEER - KUBERNETES\n\nJoin the Cloud Tools team and work together with smart colleagues from around the globe! We provide, protect, and progress software and services required for operating the commercetools platform in the various clouds, preferably using technologies such as Kubernetes, Serverless platforms, or PaaS — with an ever-watchful eye on their availability, capacity, and performance. Our customers are internal developers and other teams using our services.\n\nOur top five supported groups of services in a nutshell:\n\nLogs - Indexing log events, querying/search log events\nMetrics - Collecting metrics, querying metrics, alert handling\nSecurity - Authentication (SSO), automated SSL and key handling\nCI/CD - Build pipeline for services and software provided by our team\nSLOs - Infrastructure for providing SLO metrics and SLO reports\nWe have regular stand-ups, pair programming, and knowledge sharing sessions. Our team culture is defined by transparency, support, openness to all ideas and voices, and continuous learning.\n\nRESPONSIBILITIES:\n\nContribute to engineering efforts from design to implementation, solving complex technical challenges around developer and engineering productivity and velocity\nDesign and implement resilient and scalable infrastructure and services used by our development teams at commercetools\nMinimize incident impacts by being informed upfront with monitoring, logs and metrics and having an eye on IT standards and security\nTake part in on-call rotation (with the worldwide distributed team) for production systems\n\nSKILLS + REQUIREMENTS:\n\nExperience as Systems Engineer and Software Engineer\nStrong Linux skills and excellent skills in one major programming language (Golang, Python, Java/Scala would be great - mainly because we use the first two most of the time, and the other two are fine since our backend is JVM based)\nExperience with one of the major cloud providers (Google Cloud, Amazon AWS)\nKnowledge of containerization and container orchestration technologies such as Google Kubernetes Engine (GKE) or Amazon Elastic Kubernetes Service (EKS)\nExperience automating infrastructure provisioning, DevOps, and continuous integration/delivery\nExperience with central logging (ELK stack) and monitoring systems (Prometheus/Thanos)\nMentality to share and the aspiration to constantly improve yourself and learn new things\n\nNICE TO HAVE:\n\nMongoDB and ElasticSearch operational experience\nAdvanced JVM knowledge\nExperience with managing cloud provider infrastructure using Terraform\n\nWHAT WE OFFER\n\n100% coverage of the employees health care, vision and dental insurance\nCompany contribution towards dependent coverage\n401k (retirement savings)\nMaternity/paternity leave\nPTO and Company Holidays\nSome pre-tax benefits through the PEO\nGreat team of highly qualified and motivated team members who work with a mutual respect and appreciation, take responsibility and evolve together\n\nAND THERE’S MORE\n\nYou will be involved in challenging and meaningful projects in a company with over 10 years of history\nYou will be working with one of the technology leaders in the growing e-commerce business\nWe are a growing, international company with offices in Berlin, Munich, London, Amsterdam, Singapore, and Durham\nModern workplaces and technology (e.g. MacBooks) in bright offices (open-plan spaces as well as conference rooms and smaller rooms for quiet times)\nFlexible, family-friendly working hours\nCollegial, open working atmosphere where your creativity and new ideas are encouraged\nHealthy feedback and error culture and a climate of mutual appreciation and respect\nKombucha on tap, coffee, tea, snacks, and catered lunches\nDo you have a dog? We're a dog friendly office.\n\nWe are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.\n\nAt commercetools, we are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.\n\nAt commercetools, we hope to be the place where a diverse mix of talented people choose to come, stay and do their best work. We pride ourselves on bringing modern principles to ecommerce through both technology and company culture. We know success comes from the hard work and dedication of our passionate and creative employees.\n\nAre you ready? Come grow with us! \n\nPlease mention the words **WARFARE BLUR LIQUID** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMzY=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $90,000 — $140,000/year\n
\n\n#Benefits\n 🦷 Dental insurance\n\n🌎 Distributed team\n\n
\n\n#Location\nUnited States - East Coast

Over a million designers use Sketch to transform their ideas into incredible products, every day. Would you like to join us and help take the infrastructure that supports this leading design tool to the next level? We're looking to expand our team with a full-time **Site Reliability Engineer**.\n\nAt Sketch, we work with a unique technology blend: a cloud platform and macOS and iOS applications. Our cloud stack is based on a mix of serverless and traditional server applications built on Elixir and Go, along with other cloud services like RDS PostgreSQL, S3, SQS, ... Most pieces are deployed on AWS ECS and automated through Terraform; we use Chef for configuration management where it's needed. Our SRE team usually codes with Python whenever we need to write a small program or script.\n\nAs a Site Reliability Engineer at Sketch, you will focus on shaping our cloud infrastructure and make sure all the pieces work well together: development environments, metrics processing and observability, security policies, network design, deployment strategies, high availability, etc. You will work closely with backend, frontend, Mac developers and product managers to guarantee product focussed, smooth engineering processes.\n\nAs an example of one complex project we have worked on lately, we recently migrated our production database from MariaDB to PostgreSQL using streaming replication to minimise the potential downtime and have replicated environments to adapt and test our backend APIs properly.\n\n**About you**\n\nWe look for someone who has experience with different stacks (mainly Linux based), technologies and production models and has participated actively on the build of essential pieces of a cloud platform.\n\nSomeone that knows how to conduct a technical operation that potentially affects users and at the same time can code small applications and scripts to automate the platform and also debug problems in other people's code.\n\nYou care about security, code quality, scalability, performance, and simplicity. Above all, you seek operational excellence and apply the best engineering practices possible. Not everything that you or your team do can be perfect, but you make sure that you always know the trade-offs. You back your decisions with arguments. You don't care for hype and always try to find the best solution and technology for the job and its context.\n\n**Essentials**\n\n* Professional experience managing Linux-based and cloud-native distributed systems in the past\n* Experience coding with high-level programming languages like Python\n* Experience with Infrastructure as Code tools such as Terraform, and configuration management tools to automate manual operations\n* A good understanding of the HTTP protocol and the behavior of production web services\n* Excellent communication skills and a good written and spoken English\n* You're based in European / African timezones.\n\n**About Sketch**\n\nSketch is a 100% remote company, and your colleagues are distributed around the globe. Being remote adds great flexibility, and helps us build a more diverse team. We put respect for each other above everything else.\n\nBesides being remote we work asynchronously as often as we can. This means that our team communicates mostly using Slack and GitHub. When we need it, we also have video calls.\n\nOur Technology team has more than 60 people today, split between Mac, Backend, Frontend, Infrastructure and QA. In particular, the Infrastructure team has 6 members. We work in multidisciplinary squads: people from different roles, including members of the Product team, work together on solving problems and delivering functionality to our users.\n\n**We care about your well-being and your professional success, so we offer you**\n\n* Flexibility to organize your own time, no set hours\n* As many vacation days as you need\n* Whatever training you need to develop in your job\n* The laptop you need\n* The option to work anywhere in European/African timezones\n* Company equity\n* Paid family leave \n* An annual company meetup \n\nPlease mention the words **UPDATE BANANA UNUSUAL** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMzY=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n
\n\n#Benefits\n ⏰ Async\n\n
\n\n#Location\nWorldwide

\nWhat this job entails\n\nAs the Lead SRE at Tutuka you'll be working closely with entire technical team ensuring the reliability of enterprise-level, highly scalable, highly secure financial processing systems that power tens of millions of transactions and tying them to web, mobile and API interfaces that make it easy for people to issue, redeem and reconcile prepaid cards all over the world.\n\nWe already have a team of amazing developers that work out of our local offices in Johannesburg, South Africa as well as remotely across Europe and Southeast Asia, and now we need you to drive improvements in our reliability, scalability and efficiency.\n\nWhat you will be doing\n\nYou'll find every day an exciting challenge, helping our technical team transform a monolithic enterprise processing environment with bank-level security and 99.95% uptime, into a sleek, nimble, micro-service serverless processing environment with better than bank-level security and 99.99% uptime.\n\nIf it was easy, we would already have done it! This role may or may not involve the following:\n\n\n* Work closely with software engineering teams to improve availability, latency, performance, efficiency, monitoring, emergency response, and capacity planning of services\n\n* Across hybrid cloud environment of hosted data centre and AWS\n\n* Handle upgrades of infrastructure and services through automation\n\n* Identify, gathering, documenting and automating responses to key performance metrics, logs, and alerts\n\n* Find optimizations and other efficiencies to scale the application\n\n* Develop playbooks and tools to streamline processes and shorten problem resolution time\n\n* Maintain infrastructure as a code management process\n\n* Perform periodic on call duties\n\n\n\n\nSkills & requirements\n\nWe love taking on team members with a variety of skill levels, from intern to PhD. But there's no getting around the fact that we need this person to know what they're doing, and hit the ground running.\n\nYou should already be an SRE guru with:\n\n\n* Solid understanding of operational principles, such as capacity planning, monitoring and incident handling\n\n* Experience automating manual processes, leveraging cloud (preferably AWS) platforms\n\n* Telemetry, tracing, logging, and alerting best-practices\n\n* Experience implementing monitored and seamless deployment pipelines\n\n* Internet fundamentals. HTTP/s, DNS, TCP/IP, security-by-design, caching\n\n\n\n\nExtra kudos are awarded for:\n\n\n* JVM performance tuning\n\n* Experience in monitoring of cloud based systems\n\n* Knowledge of automated testing frameworks and methodologies\n\n* Experience with some scripted and compiled/virtual languages (for example JavaScript and Go/JAVA)\n\n\n\n\nIf you have no site reliability engineering experience, your application cannot be considered. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Admin, Engineer, Sys Admin, Executive, JavaScript, Serverless, Cloud, API and Mobile jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n