\nSynack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. We are committed to making the world more secure by harnessing a talented, vetted community of security researchers to deliver continuous penetration testing and vulnerability management, with actionable results. Synack's PTaaS platform has uncovered more than 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and U.S. agencies in a FedRAMP Moderate Authorized environment. For more information, please visit www.synack.com.\n\nWe are looking for an awesome DevOps/Infrastructure Automation Engineer with expertise in automated infrastructure build tools such as Terraform, Ansible, and Salt. This role requires hands-on programming and iterative development for various infrastructure components including web stacks, database systems, security tools, and networking/cloud environment configurations. You have knowledge of Google Cloud Platform and Microsoft Azure and the networking/security constructs of their Public Cloud environments. You will work closely with the Engineering teams to ensure proper software support, monitoring, and security policies. We understand this is a complex role and do not expect all candidates to possess knowledge of every tool we use--but we do expect the motivation and ability to learn/adapt/overcome challenges with a winning attitude.\n\nSounds interesting? Keep reading…\n\nPlease note: This is a remote position based in the Washington, D.C. area. We can only hire U.S. citizens for this position due to federal government contract requirements. Qualified candidates must hold a Top Secret Clearance. \n\nHere’s what you'll do\n\n\n* Leverage extensive knowledge and understanding across multiple infrastructure software automation projects and CI/CD pipelines while partnering with Engineering, Product Management, InfoSec, and QA to define and execute against technical designs following industry best practices\n\n* Work as a member of feature teams to deliver on the infrastructure portion of the product\n\n* Predict and deliver improvements across a diverse scope to our automated infrastructure components within an DevSecOps methodology\n\n* Enhance monitoring and alerting across the Synack production application while creating new alerts and responding to issues as needed\n\n* Tune automation to overcome systems performance and stability issues and devise solutions based on limited information and precedent to resolve issues\n\n* Create automated tests around our infrastructure suite to improve reliability\n\n\n\n\nHere's what you'll need\n\n\n* 3+ years of experience deploying and supporting scalable and high availability infrastructure utilizing CI/CD tools\n\n* 3+ years of experience supporting SaaS or PaaS in an GCP, Azure, or AWS production high-traffic environment -  (must have experience with GCP providers)\n\n* 3+ years of scripting skills in Golang and/or Ruby preferred\n\n* Experience with database technologies such as MySQL, Postgres, Redis \n\n* Experience with message broker/queue technologies like PubSub or Kafka\n\n* Strong background in Linux/Unix and networking concepts\n\n* Experience with event monitoring and alerting tools such as Prometheus, GCP Operations Suite (Stackdriver/Cloud Trace), and Splunk\n\n* Cloud automation experience using tools such as GitHub Actions, Terraform, Ansible, SaltStack\n\n* Container Orchestration experience using Kubernetes\n\n* Experience automating tasks with advanced scripting skills\n\n* DoD Top Secret clearance required\n\n\n\n\nBonus points\n\n\n* Understand security in a systems environment (What does a kernel-based rootkit look like?)\n\n* A technical degree in Computer Science or Software Engineering.  To us, DevOps is a combination of great systems engineering and software engineering.\n\n* Experience with side projects where you’ve learned to apply new technologies, frameworks or programming languages.\n\n\n\n\nReady to join us?\n\nSynack is committed to embracing diversity. Our people are our strength.  Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. We strive to be inclusive of Race, Ethnicity, Religion, Sex, LGBTQ+, Veterans, Disabilities, and Age.  Synack welcomes you!\n\nAs a candidate, Synack cares about your privacy. Please view our candidate privacy policy here.\n\nThis position has responsibility to ensure Synack’s security and privacy posture is maintained.\n\n$100,000 - $175,000 Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits.\n\nFor more details about our benefits, please see here. Then for the Employer code, enter: synack \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Cloud, Ruby, Golang and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWashington, District of Columbia, United States

\nAbout the Role: \n\nWe are building our documentation team and are looking for a Technical Writer to help lead the end-to-end vision, strategy, and implementation of Redpanda products. Reporting to the Technical Writing Manager, you will document multiple functional areas of Redpanda products, including all aspects of security, data balancing, and cluster configuration. You will advocate for the user experience of our products (including the core streaming platform and cloud SaaS areas), spearhead a user-centric approach, and help lead product strategy. You will be a foundational member of the documentation team, helping to build processes, and drive strategy. This is an opportunity to work closely with product and engineering leadership and teams at a fast-growing, well-funded startup.\n\nYou Will:\n\n\n* Collaborate with engineering teams to discuss technologies and workflows, and create top-notch documentation\n\n* Write, format, and edit content, including security configurations, cluster configuration, and Redpanda Cloud content\n\n* Contribute to web content design–a content design background is a plus\n\n* Facilitate knowledge sharing throughout our engineering, product management, and design teams and help produce accurate, well-written communications\n\n* Partner with content specialists to define documentation standards and best practices\n\n* Participate in assessing and proposing software and methods to continuously improve our documentation processes\n\n* Write and revise content/test features with the customer experience as the primary driver\n\n* Engage in community discussions with OSS, prospective, and paying customers\n\n* Be part of a diverse remote distributed team\n\n\n\n\nYou Have:\n\n\n* 4+ years of experience writing technical documentation for an external developer audience\n\n* Familiarity with basic software security fundamentals \n\n* Ability to distill complex technical concepts into clear, comprehensive, developer-focused documentation\n\n* Recent experience working in a docs-as-code environment \n\n* Understand and have worked on Git, open-source development, Asciidoc/Antora, front-end web development\n\n* Experience working with open source technologies and communities\n\n* Read and code in languages such as Java, golang or Python, and YAML–familiarity with data streaming and/or Apache Kafka a plus\n\n* Excellent information architecture and information design skills\n\n* Familiar working with Apache Kafka® (event streaming), databases, or distributed systems\n\n* Rabid desire to help our customers get the information they need quickly and easily\n\n* Excellent writing, editing, and verbal communication skills\n\n\n\n\n \n\nU.S. base salary range for this role is $144,000 - $170,000 (CA, NY, WA) and  $125,000 - $148,000 (other US locations). Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Writer, Education, Cloud and Golang jobs that are similar:\n\n $65,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\nWe are seeking an experienced Technical Account Manager to join our founding team. This role requires a unique blend of technical expertise, customer engagement skills, and a passion for open-source technologies. \n\nYou will play a pivotal role in supporting and guiding our customers, ranging from engineers to non-technical decision-makers, through the complexities of cloud infrastructure and web development. \n\nYour day-to-day responsibilities:\n\n\n* Provide expert guidance and support to customers on Qovery’s platform and its integration with the different cloud providers.\n\n* Lead and maintain our support processes, ensuring we offer our customers the best support, speeding up our response times and making it scale (tooling, documentation, guides, training etc..).\n\n* Work closely with Engineers and non-technical stakeholders, explaining complex technical concepts in simple, understandable terms. \n\n* Actively contribute to our open-source projects, including Qovery CLI, Terraform Provider, Replibyte, and Qovery web console (both improvements and bug fixes) \n\n* Maintain fluency in at least one programming language and demonstrate the ability to quickly learn new languages such as Kotlin, Rust, and Golang. \n\n\n\n\nAbout you\n\n\n* Senior-level engineering experience, particularly in Cloud infrastructure and web development. \n\n* Proficiency in at least one of the following: AWS, Azure, GCP, Cloudflare, Kubernetes. \n\n* A solid foundation in Engineering and Infrastructure principles (e.g., DNS, operating systems)\n\n* Comfortable with at least one programming language and open to learning Kotlin, Rust, and Golang (preferred). \n\n* Excellent customer relationship skills and the ability to engage effectively with both technical and non-technical stakeholders.\n\n* Experience with technical support on SaaS products\n\n* Fluency in oral and written English; additional language skills are a plus.\n\n\n\n\n \n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Senior and Golang jobs that are similar:\n\n $52,500 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n