Qovery is hiring a
Remote Senior Technical Account Manager
\nWe are seeking an experienced Technical Account Manager to join our founding team. This role requires a unique blend of technical expertise, customer engagement skills, and a passion for open-source technologies. \n\nYou will play a pivotal role in supporting and guiding our customers, ranging from engineers to non-technical decision-makers, through the complexities of cloud infrastructure and web development. \n\nYour day-to-day responsibilities:\n\n\n* Provide expert guidance and support to customers on Qovery’s platform and its integration with the different cloud providers.\n\n* Lead and maintain our support processes, ensuring we offer our customers the best support, speeding up our response times and making it scale (tooling, documentation, guides, training etc..).\n\n* Work closely with Engineers and non-technical stakeholders, explaining complex technical concepts in simple, understandable terms. \n\n* Actively contribute to our open-source projects, including Qovery CLI, Terraform Provider, Replibyte, and Qovery web console (both improvements and bug fixes) \n\n* Maintain fluency in at least one programming language and demonstrate the ability to quickly learn new languages such as Kotlin, Rust, and Golang. \n\n\n\n\nAbout you\n\n\n* Senior-level engineering experience, particularly in Cloud infrastructure and web development. \n\n* Proficiency in at least one of the following: AWS, Azure, GCP, Cloudflare, Kubernetes. \n\n* A solid foundation in Engineering and Infrastructure principles (e.g., DNS, operating systems)\n\n* Comfortable with at least one programming language and open to learning Kotlin, Rust, and Golang (preferred). \n\n* Excellent customer relationship skills and the ability to engage effectively with both technical and non-technical stakeholders.\n\n* Experience with technical support on SaaS products\n\n* Fluency in oral and written English; additional language skills are a plus.\n\n\n\n\n \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Senior and Golang jobs that are similar:\n\n
$52,500 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
Apply for this job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Frontpage
🏝 Remote jobs
🌗 Dark mode
👩💻 Hire remote workers
🚨 Post a remote job
🍱 Compact mode
✍️ Remote work blog new
Health insurance for teams
Hacker News mode
Safe for work mode
