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Back Market


Barcelona
๐Ÿ’ฐ $40k - $95k*

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Back Market is hiring a

Remote Staff Security Engineer

\nBack Market is the worldโ€™s leading refurbished electronics marketplace with a team of 650 people, powering operations in 18 countries (and counting!).\n\n\nNamed one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000โ€ฏtons of CO2e worldwide since our launch in 2014.\n\n\nBe part of an exciting and growing international adventure that will change the way the world consumes tech.\n\n\n\n\nAs a Staff Security Engineer within our CyberSecurity Tribe, safeguarding Back Market's information assets stands as the primary objective. Our SecOps team manages both Security Architecture & Engineering topics, as well as actively monitoring, responding to, and remediating incidents.\n\n\nYour role is pivotal within our organization, offering unparalleled opportunities to shape not only our security architecture and stack but also the security of our products across our web and app environments. By joining our team, you'll be at the forefront of driving innovation in cybersecurity while contributing directly to our mission of promoting sustainability in the tech industry. This is more than just a jobโ€”it's a chance to make a lasting impact on the way technology is consumed globally\n\n\n\nAs a domain expert and advocate of cybersecurity best practices you will be :\n* Leading a technical focus on continuous improvement of the company's security posture, ensuring resilience to threats.\n* Strategically guiding and executing large, complex projects, driving technical vision and Security architecture, fostering collaboration, and effectively communicating to impact the entire organization's tech quality and growth.\n* Identifying blockers to organizational efficiency and effectively advocating for remediations.\n* Ensuring focus is on the highest impact, most critical, future-facing decisions.\n* Assisting managers to ensure proper delegation at all levels of the organization, appropriate decision-making, and free flow of information.\n* Sharing time between supporting and advising technical teams, automating and enhancing security controls, improving our security framework, mentoring fellow Security Engineers, and leading the design, build, and operation of modern security solutions that scale.\n* Contributing to monitoring security alerts & events to identify potential threats & incidents, investigating & analyzing security incidents to determine the extent and impact of the breach, collaborating with other teams to gather and analyze threat intelligence & maintaining and enhancing security incident detection and response procedures.\n* Informing and defining the best approaches to address challenges, aligning company goals and objectives with minimal effort expenditure.\n\n\n\nWhat we're looking for : \n* You are a talented and experienced engineer, with at least 10 years experience of securing web services in dynamic cloud environments \n* With proven experience as a Security Engineer / SOC analyst with cross-team influence\n* A strong understanding of cybersecurity principles, techniques, and best practices\n* Acting as a role model for facilitating and balancing product and engineering concerns, including long-term sustainability\n* Demonstrable ability to plan & execute large, complex projects with interdependencies.\n* Collaborating with leaders across the company to get maximum business impact with minimum resources.\n* You believe in the importance of security automation following a secure development lifecycle, with the ability to develop your own scripts and tools to succeed in your mission.\n* Be comfortable conducting Security Requirement Analysis & propose cybersecurity architectures based on the analysis.\n* Threat intelligence and attack patterns expertise\n* Proficient in vulnerability analysis and remediation, with knowledge about setting up and tuning scanners.\n* Understanding of edge protection technologies including WAF, Bot management, rate limiting etc.\n* Familiarity with SIEM tools, network and endpoint security technologies\n* Passion for cybersecurity, hands-on, and eager to contribute code to our in-house modern security technologies.\n* You are curious, rigorous, and enjoy exploring new methods and technologies. \n* Transparency in communications and able to find solutions by partnering with your team when you don't have the answer.\n* You like to share knowledge, and make your colleagues aware of good cybersecurity practices, by supporting your proposals with concrete examples and demonstrations.\n* It would be a plus if your skills are recognized by a certification such as (ISC)ยฒ CISSP, CCSP or CSSLP, SANS GCTI, GDSA, CSA CCSK, BTL2 - or you are ready to obtain it in the near future.\n* You want to join a challenging technical environment: GCP, Kubernetes, ArgoCD, Terraform, Datadog, Cloudflare, Google Chronicle, Github, CircleCI etc., where you can spread your influence and help secure our environment.\n* Proficient in several coding languages such as Python, TypeScript, Golang, etc.\n* Great verbal and written communication skills, in English.\n\n\n\n\n\n\nInterview process :\n\n\n* Call with Yann one of our tech talent acquisition specialists\n* Leadership interview with our engineering leadership\n* Technical interview with members of the Cybersecurity team\n* Technical interview : System design & API\n* Team Fit interview with your Manager and one of your future stakeholder\n* Value interview \n\n\n\n\nWHY SHOULD YOU JOIN US ?\n\n\n- A meaningful job: you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!\n- A meaningful company: we became a mission-driven company in January 2022.\n- Be part of a worldwide growing company based in Europe, the USA and Asia to face great challenges : you will have the freedom to innovate and adopt new ideas!\n- Work alongside passionate experts:  who will share their knowledge and help you develop and grow in your career. \n- Grow your career: with a flexible career path and a dedicated Learning & Development team. Back Market will help you evolve with personalized internal trainings and external handpicked providers from day 1!\n- Leadership Academy by Back Market:โ€œbe a coach not a dictatorโ€ is at the core of this program ! We train and enable all our leaders to support their team towards achieving goals. Be a manager at Back Market is an unique experience we take by heart.\n- An attractive salary, equity and a host of benefits including : Lunch voucher, health insurance, relocation package, paid time off for activism in your community, parental benefits, flexible hours, etcโ€ฆ\n- One Loving Tribe: you will have the opportunity to work in a fast-paced, open-minded and friendly environment. \n- Be part of one of our Employee Resource Groups createdaround shared identities, common backgrounds and/or special interests crafted to be a safe space and an expressive outlet. \n- Several internal events: The Monday Brief (weekly)/ The Somehands (monthly)/ The All Hands (annual).\n- Weโ€™re here to SABOTAGE: Itโ€™s our mantra. It keeps us focused on what we aspire to be: a little bit sneaky, always smart, kinda frugal and constantly conspiring to create maximum impact.\n\n\nBack Market is an Equal Opportunity Employer which means we pledge to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.\n\n\nBack Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a โ€œSociรฉtรฉ ร  Missionโ€, or company with a social mission, by the French government. We know we canโ€™t tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud and Engineer jobs that are similar:\n\n $40,000 — $95,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nBarcelona
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Plusgrade

 This job is getting a high amount of applications right now (13% of viewers clicked Apply)

Montreal, Quebec
๐Ÿ’ฐ $60k - $100k*

Software

 

React

 

Technical

Developer

Testing

Test

Web

Travel

Financial

Java

Typescript

Go

Health

Recruitment

Backend

Plusgrade

Apply now

๐Ÿ‘€ 2,035 views

โœ… 273 applied (13%)

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Plusgrade is hiring a

Remote Software Engineer

\n***English Version available below****\n\n\n\n\nLes voyages vont bien au-delร  de leur destination ; ils sont tissรฉs de chaque souvenir que l'on crรฉe en chemin. Notre engagement consiste ร  redรฉfinir l'avenir du voyage en collaborant avec plus de 200 compagnies aรฉriennes, รฉtablissements hรดteliers, sociรฉtรฉs de croisiรจres, rรฉseaux ferroviaires pour voyageurs et services financiers, dans le but de crรฉer de nouvelles sources de revenus significatives grรขce ร  des expรฉriences client exceptionnelles. Fondรฉs sur nos valeurs fondamentales d'ambition, d'innovation et de collaboration, nous sommes constamment poussรฉs ร  repousser les limites, ร  surpasser les attentes et ร  exploiter le meilleur de chacun. Nous favorisons une culture qui repose sur la conviction que notre force rรฉside dans notre unitรฉ, travaillant ensemble pour bรขtir un avenir extraordinaire dans l'univers du voyage. Joignez-vous ร  nous pour transformer les voyages quotidiens en expรฉriences vรฉritablement extraordinaires.\n\n\nร€ PROPOS DU POSTE:\nNous recherchons des dรฉveloppeurs de logiciels expรฉrimentรฉs pour travailler avec nous ร  la crรฉation de nouveaux produits รฉtonnants pour les compagnies aรฉriennes et les voyageurs. Ce poste sera rattachรฉ ร  notre bureau de Montrรฉal et le travail se fera ร  partir de celui-ci.\nNous croyons fermement qu'il existe de nombreux dรฉfis complexes non rรฉsolus dans la technologie du voyage, et si vous รชtes enthousiaste ร  l'idรฉe de nous aider ร  rรฉsoudre certains d'entre eux, nous aimerions vous rencontrer.\nNous sommes ร  la recherche d'un ingรฉnieur logiciel Java backend. Au cours d'une semaine typique, un dรฉveloppeur dรฉveloppera de nouvelles fonctionnalitรฉs avec une รฉquipe interfonctionnelle de chefs de produits, de concepteurs et de dรฉveloppeurs frontaux, d'automatisation et de tests. Nous accordons une grande importance ร  la livraison rapide et frรฉquente de fonctionnalitรฉs de haute qualitรฉ et bien testรฉes. Ils collaborent รฉgalement avec leurs pairs pour รฉlaborer des propositions techniques et contribuent aux outils internes qui optimisent nos processus de dรฉveloppement. Ils assisteront notre รฉquipe de support et notre รฉquipe opรฉrationnelle dans le triage et la rรฉsolution des problรจmes.\n\n\nVOUS รŠTES UNE PERSONNE AVEC:\n- Une expรฉrience de travail en รฉquipe et la livraison de produits dont vous pouvez รชtre fier.\n-Un minimum de 3 annรฉes dโ€™expรฉrience professionnelle dans le dรฉveloppement dโ€™applications web, dans un environnement Agile/Scrum.\n-La capacitรฉ de mener des discussions techniques devant un auditoire et de contribuer ร  la prise de dรฉcisions techniques.\n-De bonnes capacitรฉs de communication pour expliquer des concepts techniques et complexes aux designers, au support et aux autres dรฉveloppeurs.Une bonne connaissance des fondamentaux informatiques : structures de donnรฉes, algorithmes, langages de programmation, systรจmes distribuรฉs, rรฉcupรฉration dโ€™information.\n-Expรฉrience de la conception et de la mise en ล“uvre de logiciels en Java (SpringBoot, bibliothรจques open source) et de leur dรฉploiement dans le cloud (AWS de prรฉfรฉrence), (agrรฉable ร  avoir : Expรฉrience de React avec TypeScript (ou similaire).\n-Une bonne connaissance des tests et de la pyramide des tests. \n-Vous รชtes familier avec les pipelines de livraison et les boucles de rรฉtroaction, et vous accordez une attention particuliรจre ร  la livraison de produits de qualitรฉ.\n-Un baccalaurรฉat en informatique, gรฉnie logiciel/informatique ou รฉquivalent, ou une expรฉrience รฉquivalente.\n\n\n๐Ÿฆ REER de contrepartie\n๐Ÿฅ Plans de santรฉ complets\n๐Ÿ“… Programme de congรฉs payรฉs flexible\nโœˆ๏ธ Allocation dโ€™expรฉrience de voyage\n๐Ÿง˜ Crรฉdit annuel pour bien-รชtre๐Ÿฅ— ร‰vรฉnements d'รฉquipe et dรฉjeuners mensuels๐Ÿ’ป Allocation pour des fournitures de bureau / transport๐ŸŒ… Programme de travail ร  distance๐Ÿผ Programme de prime de congรฉ parental๐ŸŒ Passeport pour l'aventure\n\n\n\n\nNOTRE PROCESSUS:\n\n\nPlusgrade est un employeur offrant des chances รฉgales et s'engage ร  fournir un processus de recrutement accessible. Nous accueillons les candidatures de toutes les personnes qualifiรฉes et nous sommes engagรฉs ร  offrir des opportunitรฉs d'emploi รฉgales, quel que soit l'identitรฉ ou l'expression de genre, la race, l'origine ethnique, la croyance, le lieu d'origine, l'รขge, le sexe, l'รฉtat civil, le handicap physique ou mental, l'orientation sexuelle et toute autre catรฉgorie protรฉgรฉe par la loi. Sur demande, nous fournirons un hรฉbergement pour les candidats handicapรฉs.Nous croyons en la diversitรฉ et l'inclusivitรฉ, c'est pourquoi notre processus d'entrevue est conรงu pour offrir une expรฉrience de candidat positive et garantir que chaque candidat est รฉvaluรฉ de maniรจre รฉgale. Toutes les candidatures seront examinรฉes par notre รฉquipe de talents et le ou les candidats retenus passeront par le processus de recrutement suivant:\nโ€ข Entrevue tรฉlรฉphonique avec le recruteur.use\nโ€ข Entrevue avec le responsable de l'embauche\nโ€ข Test pratique ร  domicile ou exercice de codage ร  distance (le cas รฉchรฉant)\nโ€ข Entrevue en รฉquipeTous les candidats recevront des commentaires, qu'ils rรฉussissent ou non toutes les รฉtapes de notre processus d'entrevue. Toutes vos informations seront confidentielles.\n\n\n\n\nTous les candidats recevront un retour d'information, qu'ils aient rรฉussi ou non l'une des รฉtapes de l'entretien. Toutes les informations vous concernant resteront confidentielles.\n\n\n\n\n\n$80,000 - $120,000 a year\n\n\n\n\n-----------------------------\nTravel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.\n\n\nABOUT THE ROLE:\nWe are seeking experienced Software Developers to work with us to build amazing new products for airlines and travelers. This role will report to and work from our Montreal office.\nWe firmly believe there are many complex unsolved challenges in travel technology, and if you are excited about helping us solve some of them, we would like to meet you.\nWe are looking for a backend Java Software Engineer. In a typical week, a developer will develop new features with a cross-functional team of product managers, designers, and frontend, automation, and test developers. We value shipping well tested high quality features fast and frequently. They also collaborate with peers to develop technical proposals and contribute to internal tools that optimize our development processes. They will assist our skilled support team and operations team in triaging and resolving issues.\n\n\nYOU ARE SOMEONE WITH:\n-Experience working on a team and delivering a product you are proud of.\n-3+ years of professional experience building web applications in an Agile/Scrum environment.\n-The ability to contribute to technical architecture discussions and help drive technical decisions.\n-A knack for writing understandable, testable, and maintainable code.\n-Strong communication skills, making it easy to explain complex technical concepts to designers, support staff, and other developers.\n-Solid computer science fundamentals, including data structures, algorithms, programming languages, distributed systems, and information retrieval.\n-Experience designing and implementing software in Java (SpringBoot, open source libraries) and deploying it in the cloud (AWS preferred), (nice to have: React with TypeScript (or similar) experience).\n-A strong understanding of testing and the test pyramid, as well as pipelines and feedback loops, with a focus on quality delivery (Junit, Mockito).\n-A bachelor's degree in Computer Science, Engineering, or a related field, or equivalent training, fellowship, or work experience.\n\n\n\n\nWHAT YOUโ€™LL LOVE ABOUT US:\n๐ŸฆRRSP/401(k) Matching\n๐ŸฅComprehensive health plans\n ๐Ÿ“…Flexible Paid Time Off\nโœˆ๏ธAnnual upgrade credit \n๐Ÿ‹๏ธโ€โ™€๏ธAnnual physical wellness credit ๐Ÿง˜Annual mental wellness credit ๐Ÿ“Flexibility to work remotely ๐Ÿผ Parental Leave Top Up ๐ŸŒ Adventure Pass \n\n\n\n\nOUR PROCESS: Plusgrade  is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunity regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request we will provide accommodation for applicants with disabilities.We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed from our Talent Team and the successful candidate(s) will go through the following recruitment process:\n\n\n-Recruiter Phone Interview \n-Hiring Manager Interview\n-Take-home Assessment or remote coding exercise\n-Team Interview \n\n\nAll candidates will be provided with feedback regardless if they pass or didnโ€™t pass any of our interview stages. All your information will be kept confidential.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to React, Java, Cloud, Typescript, Engineer and Backend jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nMontreal, Quebec
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


LivePerson


๐Ÿ’ฐ $60k - $100k*

Technical

 

Software

Growth

Web

Edu

Leader

Management

Senior

Operational

Recruiting

Engineering

LivePerson is hiring a

Remote Technical Support Manager

\nLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the worldโ€™s leading brands โ€” including HSBC, Chipotle, and Virgin Media โ€” use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  \n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. \n\nOverview:\n\nThe Regional Technical Support Engineering Manager will significantly contribute to the success of LivePersonโ€™s Global Customer Care. This leader will ensure that SLAs are achieved and prepare the regional team to deliver an outstanding customer experience. Essential collaboration in this role will be with the different Customer Care, Engineering, and Success teams and external stakeholders.\n\nYou will report to the Regional Support Director\nYou will:\n\n\n* Effectively manage the daily operations of a Support Engineering team, ensuring the successful resolution or escalation of issues from customers and internal teams.\n\n* Provide hands-on technical assistance to the team and ensure best practices and correct troubleshooting methodologies are followed.\n\n* Develop customer-centric communication processes, emphasizing empathy and providing the best possible outcomes, even when immediate solutions are unavailable.\n\n* Execute continuous improvement of existing software applications and architecture, consistently ensuring quality deliverables.\n\n* In collaboration with our global managers, develop long-term customer care strategies and processes to scale the organization efficiently and budget-consciously.\n\n* Establish and maintain quality metrics and standards for the Support Engineering team, identifying challenges and opportunities for improvement.\n\n* Conduct regular 1:1 meetings with team members, providing constructive feedback and supporting their skills development.\n\n* Ensure the successful onboarding and development of Technical Support Engineers.\n\n* Evaluate knowledge ramp-up opportunities to ensure advanced skills in the latest technologies used by LivePerson.\n\n* Collaborate cross-functionally with senior leaders to implement operational improvements and ensure our customer experience remains highly regarded.\n\n* Advocate for customers within LivePerson, representing their needs, feedback, and requests in various forums.\n\n* Foster high employee satisfaction within the team.\n\n* Drive and work frequently with cross-functional teams on global projects.\n\n* Build and maintain close relationships with Engineering, Sales, and Success teams, ensuring SMEs are fully versed on the relevant products, services, and account health.\n\n* Analyze customer data and metrics to identify trends and patterns and provide feedback to the support team and management.\n\n* Participate in 24/7 on-call duties and be available for unforeseen situations that require close monitoring and attention.\n\n* Develop career opportunities for the team members.\n\n\n\n\nSkills and Abilities \n\n\n* A highly motivated individual with a positive and proactive attitude.\n\n* Must be highly customer-oriented, promoting empathy throughout, and dedicated to teamwork and collaboration.\n\n* Critical thinking and growth mindset.\n\n* Strong leadership skills with the ability to prioritize and execute to drive success.\n\n* Ability to successfully navigate ambiguity and adapt to new and dynamic environments.\n\n* Ability to act rapidly and logically under pressure and effectively engage with others to overcome challenges.\n\n* Strong leadership and people management skills, including experience in developing and coaching team members.\n\n* Versatility, flexibility, and a willingness to work with enthusiasm in a constantly changing environment.\n\n* Ability to interact and partner with all levels of management internally and with customer organizations your team supports.\n\n* Operate under pressure and be available to step in and manage a crisis internally and with customers as needed.\n\n* Flexibility to work beyond regular hours as required from time to time.\n\n* Ability to work during the US Eastern Time Zone.\n\n\n\n\nYou have: \n\n\n* B.A. or B.Sc. in a related field, preferably Computer Science or Engineering, or an equivalent combination of education and experience.\n\n* Minimum of 8 years of customer-facing experience communicating via different channels to various seniority levels, including C-suite executives.\n\n* At least 5 years of experience as an L3 (Senior) Support Engineer at a SaaS, CCaaS company, or related industry/field.\n\n* Strong understanding of object-oriented languages, server-side scripting, and databases.\n\n* Experience with network and web protocols (WS, TLS, HTTP, CSS).\n\n* Proficiency in scoping and analyzing trends using monitoring tools (Grafana, Graphite, etc.) and logging systems (Kibana, Splunk, logz.io, etc.).\n\n* 1-3 years of management experience leading teams of technical support engineers.\n\n\n\n\nBenefits:\n\n\n* Health: medical, dental, and vision\n\n* Time away: vacation and holidays\n\n* Development: Generous tuition reimbursement and access to internal professional development resources.\n\n* Equal opportunity employer\n\n* #LI-Remote\n\n\n\n\nWhy youโ€™ll love working here:\n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. \n\nBelonging at LivePerson: \n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\nWe are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Senior and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nHyderabad, Telangana, India
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Sourcegraph


๐Ÿ’ฐ $45k - $85k*

SaaS

 

Technical

Recruiter

Developer

Code

Assistant

API

Strategy

Management

Senior

Engineering

Sourcegraph

Apply now

๐Ÿ‘€ 562 views

โœ… 14 applied (2%)

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Sourcegraph is hiring a

Remote Engineering Manager Cloud Ops M3

Location\n\n๐ŸŒŽ While we are an all-remote company and hire almost anywhere in the world, we have a preference for someone to reside in the following locations for this role. However, if you feel qualified, we welcome you to apply regardless of location. No matter what, working hours must overlap with both Pacific Time and Central European time for at least 10 hours/week.\n\nPreferred locations:\n\n\n* Remote\n\n\n\nWhy this job is exciting\n\nSource code is at the heart of Sourcegraph. We support multiple code hosts and retrieve, store, index, and serve source code - to end users, admins, and other internal services. Our latest addition to our product catalog, Cody, reimagines how code is written and supercharges our developer customers.\n\nAs an Engineering Manager for Cloud Operations, you will oversee the operations of our Cloud Managed Services. Sourcegraph hosts the infrastructure for our customers to manage their source code (search, insights, own, etc) as well as our brand new AI Code Assistant (Cody).\n\nThis role gives you the opportunity to solve complex, challenging, and highly technical problems for our customers, both internally and externally, help unleash the potential and productivity of our Engineering teams, and delight our customers with industry-leading quality software.\n\n๐Ÿ“… Within one month, you willโ€ฆ\n\n\n* Start building a trusting relationship with your direct reports and peers.\n\n* Understand the what, why, and how of the projects your teams are working on, how those projects contribute to our company goals, and current status, risks, and mitigations.\n\n* You will work closely with senior ICs on your team to ensure the technical strategy sets us up for success.\n\n* Start the transition of the Cloud Operations team over to you.\n\n\n\n\n๐Ÿ“… Within three months, you willโ€ฆ\n\n\n* Help all teams build scalable solutions to manage complex releases.\n\n* Steadily improve processes for your teams and manage on-call & support rotations, and improve self-service capabilities\n\n* Help improve our observability and reduce our MTTD (Mean Time to Detect) and MTTR (Mean Time to Resolve) critical customer issues\n\n* Help define and implement cloud-specific SLOs and performance targets\n\n* Champion customer engagement in all phases of design, and development to support flawless deployments\n\n\n\n\n๐Ÿ“… Within six months, you willโ€ฆ\n\n\n* Have significantly improved our current infrastructure key pain points\n\n* Have enabled product teams to use the Cloud SLO framework\n\n* Created a long-term plan for continuous improvement of the organization, higher-scale customer handling, etc.\n\n\n\nAbout you\n\nAs Engineering Manager for Cloud Ops, you have experience as a technical manager and personal expertise to guide our teams to improve existing infrastructure, prepare for the expansion of product lines, scale customer environments, and scale our ability to host more customers.\n\nYou have experience dealing with customers with very high technical bars, and you can have serious technical conversations with CTOs, Heads of Engineering, and decision-makers in companies in every business sector. You can represent your team with customers, roughly as if you were a rotation engineer on that team.\n\nAs an Engineering Manager at Sourcegraph, your broad industry experience will be valuable across departments, from the data source (repo management) to indexing, processing, and API serving in all our deployment environments. \n\n\n* You have at least 4 years of management experience and 5 years of hands-on coding experience.\n\n* You have led engineering teams and held a high technical bar for teammates and yourself.\n\n* You have experience with SaaS operations.\n\n* You have experience with Google Cloud Platform.\n\n* You have experience with container solutions (Kubernetes, GKE, Kustomize, Helm).\n\n\n\nLevel\n\n๐Ÿ“Š This job is an M3. You can read more about our job leveling philosophy in our Handbook.\nCompensation\n\n๐Ÿ’ธ We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an open and transparent company that values competitive compensation, our compensation ranges are visible to every single Sourcegraph teammate.\n\nTo determine your salary, we use a number of market and data-driven salary sources, along with your location zone, and target the high-end of the range to ensure weโ€™re always paying above market regardless of where you live in the world. Both U.S. and international locations are divided into one of four zones, determined by the cost of labor index for each area. The starting salary for a successful candidate will be based on level, job-related skills, experience, qualifications, and location zone. Please note that these salary ranges may be adjusted in the future.\n\n๐Ÿ’ฐThe target compensation for this role is $90,000-$180,000 USD base.\n\n\n* Zone 2: $180,000 USD\n\n* Zone 3: $135,000 USD\n\n* Zone 4: $90,000 USD\n\n\n\n\nPlease speak with a recruiter for additional information regarding zone locations.\n\n\n๐Ÿ“ˆ In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.\nInterview process\n\nBelow is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if weโ€™re the right fit for youโ€ฆ Interviewing is a two-way street, after all! \n\nWe expect the interview process to take 5.5 hours in total.\n\n๐Ÿ‘‹ Introduction Stage - we have initial conversations to get to know you betterโ€ฆ\n\n\n* [30m] Recruiter Screen\n\n* [15m] Hiring Manager Intro\n\n\n\n\n๐Ÿง‘โ€๐Ÿ’ป Team Interview Stage - we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partnersโ€ฆ\n\n\n* [60m] Resume Deep Dive\n\n* [45m] Technical Interview\n\n* [45m] Peer Interview\n\n* [45m] Cross-functional Team Collaboration Interview\n\n\n\n\n๐ŸŽ‰ Final Interview Stage - we move you to our final round, where you gain a better understanding of our business and values holisticallyโ€ฆ\n\n\n* [30m] Values\n\n* [30m] Leadership with co-founder\n\n* We check references and conduct your background check\n\n\n\n\nPlease note - you are welcome to request additional conversations with anyone you would like to meet, but didnโ€™t get to meet during the interview process. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Recruiter, Cloud, API, Senior and Engineer jobs that are similar:\n\n $45,000 — $85,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nSan Francisco Bay Area, California, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Brevo


๐Ÿ’ฐ $60k - $100k*

Developer

 

Software

 

Technical

Growth

Voice

Financial

Management

Marketing

Sales

Backend

Brevo

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๐Ÿ‘€ 760 views

โœ… 33 applied (4%)

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Brevo is hiring a

Remote Software Developer Elixir Focus

\nCollaboration and innovation, while staying humbly open is at the root of our identity. Brevo, formerly known as Sendinblue, is the leading Customer Relationship Management (CRM) suite designed to efficiently build meaningful customer relationships at scale in a fast changing digital world. With Brevo, businesses have a unified view of the customer journey in one easy-to-use platform to grow their business with intuitive marketing and sales tools such as Marketing Automation, Marketing Campaigns over Email, SMS, WhatsApp, Chat, and much more. Today, more than 500,000 businesses across 180 countries, including Sodexo, Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevoโ€™s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales in one CRM suite. Brevo reached the coveted Centaur status with $100M ARR in January 2023, and has more than 800 employees globally. Its global operations are headquartered in Paris. \n\n\nAs the recipient of 2022 Best in Biz SMBs and 2023 Built In Best Places to Work awards, we truly value creating a space where our team members and clients feel that they are heard and respected. North America is our fastest growing market and this is a heavily influential role. If youโ€™re looking for a fast-paced and exciting environment where your potential for growth and development is unlimited, then we look forward to meeting you soon! \n\n\nWe are looking for a talented and experienced Software Developer to join our team and help us to create and maintain scalable Elixir applications with a focus on voice technology. In this role, you will be responsible for programming, designing, implementing, and deploying Elixir clusters via Kubernetes. The team is currently fully remote and so is the position, but an office is always available in any of Brevoโ€™s locations. \n\n\nIncluding a GitHub link or similar in your application will greatly enhance our ability to assess your skills and experience.\n\n\n\n\n\nAs a Software Developer - Elixir Focus , you will:\n* Develop highly scalable voice applications.\n* Deploy applications using Kubernetes.\n* Ensure application stability and performance through proactive maintenance.\n* Collaborate with cross-functional teams to deliver seamless user experiences by integrating applications with other systems.\n* Continuously iterate on applications to meet evolving market trends and user needs.\n\n\n\nWhat will contribute to your success: \n* Solid understanding of backend app development and the ability to engineer mitigation techniques using Elixir (at least 3 years of experience).\n* Open to learning additional languages and technologies while working on Elixir projects (company main language is Golang)\n* Excellent English and strong experience in a multicultural environment.\n* Ability to pick up new technology concepts on the fly and discuss with both technical and non-technical stakeholders.\n* Analyze problems and build solutions that are powerful, scalable, and reliable.\n* Highly positive attitude and ability to build conducive working relationships with colleagues from all levels.\n* Passionate about bringing value to customers rather than just building a technology.\n* Experience in working with Twilio or other CPaaS and understanding telephony is a plus.\n* Experience in deploying and scaling Elixir clusters in the cloud is a plus.\n\n\n\nWhat we offer:\n* Join a Dynamic Team: Be part of an international, collaborative scale-up environment thriving in a hyper-growth context.\n* Ownership Plan: Participate in our unique Ownership Plan inspired by ESOP or stock programs, offering a significant bonus upon financial success.\n* Meal Vouchers: Enjoy daily meal vouchers from Edenred worth โ‚ฌ8.\n* Health and Wellness: Gain access to a myClubs membership to stay active and healthy.\n* Family Support: Benefit from one month of fully paid second parent leave.\n* Workspace Support: Receive a budget to support your home office setup.\n* Co-Working Space: For those outside of Austria, we co-finance a co-working space to ensure you have a productive work environment.\n* Global Connections: Participate in company offsites and inter-office trips, fostering global collaboration.\n* Continuous Learning: Access English and German classes, plus over 155,000 courses on Udemy to support your professional growth.\n* Team Meet-Ups: Join us in Vienna twice a year for meetings with the Phone & Meetings Team!\n* Relocation and Visa Support: We offer a relocation package and visa sponsorship for international talents.\n* ...and much more!\n\n\n\nMeet us!\n* Call with TA\n* Hiring Manager Interview \n* Case study/Pair programming \n* Team Interview\n\n\n\n\n\nBrevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination. \n\n\nBrevo values work-life balance and offers flexible working hours and remote work. Most of our teams will be working mostly remotely and others will follow a hybrid model depending on the nature of the job. This policy is based on a mutual understanding between the Head of, Managers, and Team Members. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Marketing, Sales, Engineer and Backend jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nGermany, Remote
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


LivePerson


๐Ÿ’ฐ $58k - $93k*

Design

 

Ansible

Python

Training

Technical

Software

Growth

Code

DevOps

API

Leader

Lead

Reliability

Recruiting

Linux

LivePerson is hiring a

Remote Network DevOps Manager

\nLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the worldโ€™s leading brands โ€” including HSBC, Chipotle, and Virgin Media โ€” use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  \n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.\n\nWe are a remote organization, but we value the opportunity to bring our teams together for offsite events, team collaboration, and training sessions. Therefore, we are looking for candidates who are based in Poland and are willing to come into the office for these activities. If this aligns with your situation and preferences, we encourage you to apply for this role.\n\nOverview:\n\nOur global DevOps team is growing rapidly, requiring a manager to lead and collaborate across the US, EMEA, and APAC regions to support our datacenter and cloud environments. This team focuses on the stability and reliability of our global infrastructure by leveraging existing standards, processes, and automation solutions. The DevOps Engineer Manager will oversee a team of engineers, serve as a domain expert in networking technologies, and support both datacenter and cloud infrastructure.\n\nYou will:\n\n\n* Lead and manage projects, changes, and incident resolutions.\n\n* Make strong decisions in high-pressure, fast-paced environments.\n\n* Develop, maintain, and support data center and cloud technologies across our global infrastructure, including routing, switching, and cloud technologies.\n\n* Oversee the implementation of changes, upgrades, and preventative maintenance.\n\n* Troubleshoot hardware, software, and vendor incidents to resolution, and identify remediation improvements.\n\n* Develop and leverage automation and monitoring tools to maximize visibility and recovery.\n\n* Communicate and collaborate across teams and levels to manage projects or incidents.\n\n* Mentor and guide team members to enhance their technical skills and professional growth.\n\n\n\n\nYou have:\n\n\n* Strong working knowledge in configuring and troubleshooting routing protocols (BGP, OSPF, and static).\n\n* Extensive experience with data center and cloud-based networking technologies and infrastructure (LAN, WAN, firewall, SDWAN, BGP, DNS, load balancing, VPN, etc.).\n\n* Experience with Arista and Cisco configurations and maintenance.\n\n* Deep understanding of network protocols and services.\n\n* Extensive experience in Linux environments and enterprise distros.\n\n* Experience with software development and strong scripting skills.\n\n* Experience with Palo Alto firewall configurations and maintenance.\n\n* Experience with F5 LTM and AFM configurations and maintenance.\n\n* Experience with networking and securing Kubernetes with Calico.\n\n* Experience with cloud technologies and IaC deployments.\n\n* Experience with GCP, AWS, Azure cloud environments (Certifications preferred).\n\n* Experience with virtual and containerized deployments in both data center and cloud.\n\n* Experience with Kubernetes and GKE deployments and networking elements (CNI, Istio, Calico).\n\n* Experience with CI/CD pipeline components, support, functionality, and tools.\n\n* Experience with version control concepts and operations (Git).\n\n* Experience with data formats XML, JSON, YAML and parsing with Python data structures.\n\n* Experience working within an Agile development environment.\n\n* Experience with webhooks, API styles, HTTP response codes, and authentication mechanisms.\n\n* Experience with Ansible deployments and creating Ansible playbooks.\n\n* Experience with Jenkins and parameterization.\n\n* Use of automation tools and modules (Rundeck/Puppet/Terraform).\n\n* Experience with Network Automation and Programmability Abstraction Layer with Multivendor (NAPALM) framework.\n\n* Leverage model-driven programmability within an Arista networking environment.\n\n* Experience with cloud infrastructure such as Compute, Network, Storage, and Backup.\n\n* Understand the need to organize code into methods, functions, classes, and modules.\n\n* Experience with monitoring performance metrics and KPIs.\n\n\n\n\nAdditional Requirements:\n\n\n* Collect feedback and requirements from design and technical staff.\n\n* Create diagrams, business cases, and architectural design documents.\n\n* Support on-call and weekend rotation as needed.\n\n* Collaborate with cross-functional teams.\n\n* Able to handle stressful situations with a level-headed approach.\n\n* Excellent verbal and writing skills (English).\n\n\n\n\nNOTE: This is position in Poland. Please apply only if you are in Poland\n\nBenefits: \n\n\n* Health: medical, dental, and vision\n\n* Development: Native AI learning\n\n\n\n\n#LI-Remote\n\nWhy youโ€™ll love working here:\n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. \n\nBelonging at LivePerson: \n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\n We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Cloud, API and Engineer jobs that are similar:\n\n $57,500 — $92,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nKatowice, Silesian Voivodeship, Poland
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Unlock Health


๐Ÿ’ฐ $60k - $110k*

SaaS

 

System

 

Security

Architect

Technical

Software

Testing

Code

Web

DevOps

Financial

MySQL

Strategy

Management

Senior

Marketing

Legal

Reliability

Medical

Health

Healthcare

Linux

Unlock Health

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๐Ÿ‘€ 1,135 views

โœ… 78 applied (7%)

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Unlock Health is hiring a

Remote Senior Cloud Engineer

\nTitle: Senior Cloud Engineer\nDirect Manager Title: VP, Engineering\n\nThe Role \nThe Senior Cloud Engineer is responsible for managing the infrastructure cloud operations and supporting the infrastructure needs of the Technology team in launching and maintaining new products across the enterprise.\n\nWhat Youโ€™ll Do\nCloud Operations:\n\n\n* Manage and develop the containerized SaaS infrastructure in multiple environments\n\n* Create and maintain scripts to automate routine processes\n\n* Utilize open source tools to manage platforms using Infrastructure as Code techniques\n\n* Work with the Product Technology Team to deploy new versions of software and improve workflow for faster deployments through Continuous Integration, Continuous Deployment techniques (CI/CD)\n\n* Manage data storage availability and performance\n\n* Create, manage, and tune database high-availability cluster infrastructure\n\n* Implement tools to monitor critical infrastructure\n\n* Ensure platform can meet capacity requirements as products scale\n\n* Manage production reliability to keep systems operating above a 99.99% availability level\n\n* Follow processes and procedures as designated to ensure HITRUST\n\n* compliance is maintained\n\n* Implement technical security measures as defined by the Security/QA/Compliance Manager\n\n* Support disaster recovery planning and testing for infrastructure\n\n* Document all processes and systems\n\n\n\n\nInternal: IT Support and System Development:\n\n\n* Manage the infrastructure for internal systems\n\n\n\n\n\nIdeal Qualifications\nEducation:\n\n\n* Bachelorโ€™s degree from a four-year college or university; or equivalent experience\n\n\n\n\nCertifications:\n\n\n* AWS Certified DevOps Engineer Professional or Solutions Architect Professional; or equivalent experience\n\n\n\n\nExperience:\n\n\n* 2-4 years of Software Development experience required (Python/Rails/Java preferred)\n\n* 3-5 years of Linux Cloud System Administration experience (AWS preferred)\n\n* 2-4 years of experience creating Terraform stacks within AWS\n\n* 2-4 years of experience creating automation playbooks (Ansible preferred)\n\n* 2-4 years of experience building containers and managing container infrastructure (Docker strongly preferred)\n\n* 2-4 years of CI/CD pipeline creation and management experience\n\n* 2-4 years of high availability database administration experience (Postgres and/or MySQL preferred)\n\n* 2-4 years of experience operating infrastructure for large-scale web applications preferred\n\n\n\n\nOther:\n\n\n* If hired, candidates must be willing to undergo a background screening and sign the Unlock Health confidentiality agreement\n\n\n\n\nPerks and Benefits\n\n\n* Competitive Salary\n\n* Health, Dental and Vision benefit packages to fit all types of lifestyle \n\n* Life, Short and Long Term Disability Insurance paid 100% by the company \n\n* FSA / HSA Options\n\n* 401(K) with a generous company match program\n\n* Flexible Paid Time Off (aka- unlimited)\n\n* Paid Parental Leave \n\n* Hybrid and Remote work schedules available \n\n* Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)\n\n* Employee Referral Program\n\n\n\n\nAbout Unlock:\nUnlock Health redefines what a marketing and advertising agency can do in healthcare by breaking down walls that have existed for decades. Weโ€™ve combined the best teams in healthcare marketing to help every client live their mission โ€“ to promote, maintain, and restore health. Our โ€œsuper agencyโ€ approach connects creative, content, and strategy to remove the guesswork from growth, measured by ROI technology. By bringing together the top talent in the industry, we are reshaping the future of healthcare marketing.\n\nWe believe our business can only grow by including our Vision and Values in everything we do. Our hiring process is no different. We interview and hire based on our values, which you can learn more about here. \n\nEquality Opportunity Employer Statement\nUnlock, and its affiliate companies, is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We provide equal employment opportunities without regard to an applicant's race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\n\nFor internal coding use only: Unlock Health/Technology Products/Tech Dev\n\n#LI-DNI \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing, DevOps, Cloud, Senior, Marketing, Legal, Engineer and Linux jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nNashville, Tennessee, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Phaidra


๐Ÿ’ฐ $70k - $105k*

Software

 

Design

 

System

Security

Python

Training

Technical

Code

DevOps

Video

API

Leader

Lead

Operational

Go

Engineering

Backend

Phaidra

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๐Ÿ‘€ 915 views

โœ… 47 applied (5%)

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Phaidra is hiring a

Remote Staff Software Engineer

About Phaidra\n\nPhaidra is building the future of industrial automation.\n\nThe world today is filled with static, monolithic infrastructure. Factories, power plants, buildings, etc. operate the same they've operated for decades โ€” because the controls programming is hard-coded. Thousands of lines of rules and heuristics that define how the machines interact with each other. The result of all this hard-coding is that facilities are frozen in time, unable to adapt to their environment while their performance slowly degrades.\n\nPhaidra creates AI-powered control systems for the industrial sector, enabling industrial facilities to automatically learn and improve over time. Specifically:\n\n\n* We use reinforcement learning algorithms to provide this intelligence, converting raw sensor data into high-value actions and decisions.\n\n* We focus on industrial applications, which tend to be well-sensorized with measurable KPIs โ€” perfect for reinforcement learning.\n\n* We enable domain experts (our users) to configure the AI control systems (i.e. agents) without writing code. They define what they want their AI agents to do, and we do it for them.\n\n\n\n\nOur team has a track record of applying AI to some of the toughest problems. From achieving superhuman performance with DeepMind's AlphaGo, to reducing the energy required to cool Google's Data Centers by 40%, we deeply understand AI and how to apply it in production for massive impact.\n\nPhaidra is based in the USA but 100% remote; we do not have a physical office. We hire employees internationally with the help of our partner, OysterHR. Our team is currently located throughout the USA, Canada, UK, Norway, Italy, Spain, Portugal, and India.\n\n**Please only apply to one opening. If you are a better fit for another opening, our team will move your application. Candidates who apply to multiple openings will not be considered.**\nWho You Are\n\nWe are looking for a very experienced Software Engineer with a focus on MLOps tech leadership to be a part of our growing AI Platform team. You are bold and creative, and have deep empathy for customers. You will design and implement significant parts of the code base and will have the opportunity to make an immediate impact with your work and guide the product and team as we grow.\n\nYou are curious and like to understand technologies and their tradeoffs in depth - providing technical guidance to the team and peers as and when required. Leading by example, you have accumulated a wealth of insights and experiences from your hands-on involvement in the field, and you are committed to rolling up your sleeves and getting work done. You like joining and supporting other engineers in their work to learn from them as well as letting them benefit from your expertise and experience.\n\nYou have the motivation and skills to identify technical product needs, initiate projects and owning their delivery, including the involvement of engineering peers as needed. You are comfortable with challenging the status quo respectfully to drive and deliver technical excellence in the team.\n\n\n* We are seeking a team member located within one of the following areas: USA/Canada/UK/EU\n\n\n\nResponsibilities\n\nThe AI Platform team you are joining is responsible for building the core platform that powers model training, inference and decision making in our products. Furthermore the team owns MLOps and the services hosting our AI capabilities. Productionizing results from Research, as well as extending our systems and providing support according to our customer needs fall into team responsibilities as well. You will join this team as a very experienced engineer with a focus on MLOps solutions to grow our expertise in that area, but also contribute as a software engineer more widely in the team.\n\nAs an organization, we strongly believe in expertise across the stack. As such, you will experience flavors of Machine Learning, Software Engineering, Distributed Systems, MLOps and DevOps.\n\nIn particular, you will:\n\n\n* Design, build and lead the MLOps initiatives and vision for the AI Platform to strengthen automation, orchestration, versioning, observability, monitoring and collaboration for the platform.\n\n* Build and design scalable components for the AI Platform to allow high throughput training and inference for RL agents doing realtime inference for autonomous control of industrial systems.\n\n* Contribute to the design and implementation of the product backend by writing REST & gRPC API services and scalable event-driven backend applications.\n\n* Design clear, extensible software interfaces for the team's customers and maintain a high release quality bar.\n\n* Perform DevOps duties of CI/CD, Release & Deployment management.\n\n* Be a part of our global production oncall team and, own & operate your services in production, meeting Phaidraโ€™s high bar for operational excellence.\n\n* Lead cross-functional initiatives collaborating with engineers, product managers and TPM across teams.\n\n* Mentor your peers and be a technical role-model in the team.\n\n\n\nOnboarding\n\nIn your first 30 daysโ€ฆ\n\n\n* You will be immersed in an onboarding program that introduces you to Phaidra and our product.\n\n* You will spend time in the Engineering org, learning how the teams operate, interact, and approach problems.\n\n* You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra.\n\n* You will set up your development environment and start working on an onboarding exercise that will introduce you to various parts of our code base.\n\n* You will learn about how we use agile and be able to navigate our sprint boards and backlogs.\n\n* You will learn about various team standards and development & release processes.\n\n* You will start to learn about our system architecture and infrastructure.\n\n* You will start picking up few good โ€œfirst-tasksโ€ to get yourself accustomed to the end to end release flow.\n\n\n\n\nIn your first 60 daysโ€ฆ\n\n\n* You will get a solid understanding of what Phaidra does and how we do it.\n\n* You will meet with team members across Phaidra and started building relationships that will help you be successful at your job.\n\n* You will complete the onboarding exercise and will be on your way to completing your first production task.\n\n* You will take ownership for the MLOps work on the team, identify gaps and propose roadmap items on the topic.\n\n\n\n\nIn your first 90 daysโ€ฆ\n\n\n* You will be fully integrated in the team and with team members across the company.\n\n* You will have a more in-depth understanding of our system architecture and infrastructure.\n\n* You will complete your first on-call experience helping monitor and improve our production environments.\n\n* You will become an expert with our tooling.\n\n* You will start to contribute to knowledge sharing throughout Phaidra and the team.\n\n* You will take proactively drive MLOps topics in the team and represent it technically throughout the company.\n\n\n\nKey Qualifications\n\n\n* 10+ years of work experience.\n\n* Proven record on impact as a Tech Leader and bar-raiser for ambitious Software Engineering teams\n\n* Strong experience on designing and implementing MLOps solutions for AI production systems\n\n* Extensive experience with platform Software Engineering with the ability to contribute on all levels as an individual contributor and tech leader\n\n* Strong expertise on building, operating and monitoring large scale multi-tenant systems with high availability, fault tolerance, performance tuning, monitoring, and metrics collection\n\n* Ability to take ownership of realtime production systems - aligning technical with business requirements, raising the bar for operational excellence and on-call incident handling\n\n* Strong expertise in Python and Cloud environments\n\n* Very good grasp of Machine Learning (especially Deep Learning) fundamentals\n\n* Ability to collaborate and communicate effectively in an all-remote setting\n\n* Doing your work with curiosity, ownership, transparency & directness, outcome orientation, and customer empathy.\n\n\n\nBonus\n\n\n* Experience with building applications that can be deployed in cloud, as well as in hybrid or on-prem environment\n\n* Exposure to Reinforcement Learning or other in-depth knowledge on modern ML applications\n\n* Experience with industrial applications, industrial control systems, IoT, sensor time series applications, or similar\n\n\n\nRelevant Technologies from our Stack\n\n\n* Python, Go\n\n* PyTorch, PyTorch Lightning\n\n* Ray.io, Prefect, mlflow\n\n* REST & gRPC micro-services\n\n* Docker, Kubernetes, Terraform & Kapitan\n\n* GCP - GKE, PubSub, CloudSQL, BigTable, Postgres, etc.\n\n* Grafana Cloud, Prometheus\n\n* Poetry, Pants\n\n* Gitlab CI, ArgoCD, Atlantis\n\n\n\nGeneral Interview Process\n\nAll of our interviews are held via Google Meet, and an active camera connection is required.\n\n* \n\nMeeting with Operations (30 minutes): The purpose of this interview is to meet you, learn more about your background, discuss what you are looking for in a new position and cover formalities around your application.\n\n\n* \n\nTech Lead interview (60 minutes): This interview is a combination of technical and cultural fit assessment. We will cover your technical experience and the skills as an engineer and a tech lead while discussing projects that you have worked on in the past. You will meet the manager for the role as well as our VP of Engineering, with the opportunity to ask any questions about the team, role and engineering at Phaidra.\n\n\n* \n\nML system design & SRE (90 minutes): In this interview, we will go over a real world MLOps problem. You can expect to draw architecture diagrams using boxes & arrows in your browser. We will talk about system design, scalability and monitoring\n\n\n* \n\nML interview (60 minutes): This interview will focus on Machine Learning approaches, algorithms and theory. You will be asked about ML algorithms you are familiar with, how they work under the hood and how to use them in an applied setting.\n\n\n* \n\nCulture fit interview with Phaidraโ€™s co-founders (30 minutes): This interview focuses on alignment with Phaidraโ€™s values and the mutual cultural fit.\n\n\n\nBase Salary\n\n\n* US Residents: $156,000-$234,000/year\n\n* UK Residents: ยฃ108,000-ยฃ162,000/year\n\n\n\n\nSalary ranges for EU countries will vary based on the market rate for the location.\n\nThis position will also include equity.\n\nThese are best faith estimates of the base salary range for this position. Multiple factors such as experience, education, level, and location are taken into account when determining compensation.\nBenefits & Perks\n\n\n* Fast-paced and team-oriented environment where you will be instrumental in the direction of the company.\n\n* Phaidra is a 100% remote company with a digital nomad policy.\n\n* Competitive compensation & equity.\n\n* Outsized responsibilities & professional development.\n\n* Training is foundational; functional, customer immersion, and development training.\n\n* Medical, dental, and vision insurance (exact benefits vary by region).\n\n* Unlimited paid time off, with a minimum of 20 days off per year requirement.\n\n* Paid parental leave (exact benefits vary by region).\n\n* Home office setup allowance and company MacBook.\n\n* Monthly remote work stipend.\n\n\n\nOn being Remote\n\nWe are thoughtful about remote collaboration. We look to the pioneers - like Gitlab - for inspiration and best practices to create a stellar remote work environment. We have a documentation-first culture and actively practice asynchronous communication in everything we do. Our team stays connected through tools like Slack and video chat. Most teams meet daily, and we have dedicated all-hands meetings bi-weekly to build strong relationships. We hold virtual team building events once per month - and even hold virtual socials to watch rocket launches! We have a yearly in-person, all-company summit in locations like Seattle, Athens, Goa, and Barcelona.\nEqual Opportunity Employment\n\nPhaidra is an Equal Opportunity Employer; employment with Phaidra is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. We welcome diversity and strive to maintain an inclusive environment for all employees. If you need assistance with completing the application process, please contact us at [email protected].\nE-Verify Notice\n\nPhaidra participates in E-Verify, an employment authorization database provided through the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA). As required by law, we will provide the SSA and, if necessary, the DHS, with information from each new employeeโ€™s Form I-9 to confirm work authorization for those residing in the United States.\n\nAdditional information about E-Verify can be found here.\n\n#LI-Remote\n\nWE DO NOT ACCEPT APPLICATIONS FROM RECRUITERS.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Cloud, API, Engineer and Backend jobs that are similar:\n\n $70,000 — $105,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Phaidra


๐Ÿ’ฐ $65k - $110k*

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Phaidra is hiring a

Remote Senior Software Engineer

Who You Are\n\nWe are looking for a driven Software Engineer (MLOps) to be a part of our growing AI Platform team. You are bold and creative, and have deep empathy for customers who may not be tech-savvy. You will design and implement significant parts of the code base and will have the opportunity to make an immediate impact with your work and guide the product and team as we grow.\n\nYou are curious and like to understand technologies and their tradeoffs in depth - providing technical guidance to the team and peers as and when required. Leading by example, you have accumulated a wealth of insights and experiences from your hands-on involvement in the field, and you are committed to rolling up your sleeves and getting work done. You like joining and supporting other engineers in their work to learn from them as well as letting them benefit from your expertise and experience.\n\nYou have the motivation and skills to identify technical product needs, initiate projects and owning their delivery, including the involvement of engineering peers as needed. You are comfortable with challenging the status quo respectfully to drive and deliver technical excellence in the team.\n\n**We are seeking a team member located within one of the following areas: USA/Canada/UK\nResponsibilities\n\nThe AI Platform team you are joining is responsible for building the core platform that powers model training, inference and decision making in our products. Furthermore the team owns MLOps and the services hosting our AI capabilities. Productionizing results from Research, as well as extending our systems and providing support according to our customer needs fall into team responsibilities as well. You will join this team as an experienced engineer with a focus on MLOps solutions to grow our expertise in that area, but also contribute as a software engineer more widely in the team.\n\nAs an organization, we strongly believe in expertise across the stack. As such, you will experience flavors of Machine Learning, Software Engineering, Distributed Systems, MLOps and DevOps.\n\nIn particular, you will:\n\n\n* Design, build and lead the MLOps initiatives and vision for the AI Platform to strengthen automation, orchestration, versioning, observability, monitoring and collaboration for the platform.\n\n* Build and design scalable components for the AI Platform to allow high throughput training and inference for RL agents doing realtime inference for autonomous control of industrial systems.\n\n* Contribute to the design and implementation of the product backend by writing REST & gRPC API services and scalable event-driven backend applications.\n\n* Design clear, extensible software interfaces for the team's customers and maintain a high release quality bar.\n\n* Design and optimize data storage & retrieval mechanisms for high throughput, security & ease of access.\n\n* Perform DevOps duties of CI/CD, Release & Deployment management.\n\n* Be a part of our global production oncall team and, own & operate your services in production, meeting Phaidraโ€™s high bar for operational excellence.\n\n* Lead cross-functional initiatives collaborating with engineers, product managers and TPM across teams.\n\n* Mentor your peers and be a technical role-model in the team.\n\n\n\nOnboarding\n\nIn your first 30 daysโ€ฆ\n\n\n* You will be immersed in an onboarding program that introduces you to Phaidra and our product.\n\n* You will spend time in the Engineering org, learning how the teams operate, interact, and approach problems.\n\n* You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra.\n\n* You will set up your development environment and start working on an onboarding exercise that will introduce you to various parts of our code base.\n\n* You will learn about how we use agile and be able to navigate our sprint boards and backlogs.\n\n* You will learn about various team standards and development & release processes.\n\n* You will start to learn about our system architecture and infrastructure.\n\n* You will start picking up few good โ€œfirst-tasksโ€ to get yourself accustomed to the end to end release flow.\n\n\n\n\nIn your first 60 daysโ€ฆ\n\n\n* You will get a solid understanding of what Phaidra does and how we do it.\n\n* You will meet with team members across Phaidra and started building relationships that will help you be successful at your job.\n\n* You will complete the onboarding exercise and will be on your way to completing your first production task.\n\n* You will take ownership for the MLOps work on the team, identify gaps and propose roadmap items on the topic.\n\n\n\n\nIn your first 90 daysโ€ฆ\n\n\n* You will be fully integrated in the team and with team members across the company.\n\n* You will have a more in-depth understanding of our system architecture and infrastructure.\n\n* You will complete your first on-call experience helping monitor and improve our production environments.\n\n* You will become an expert with our tooling.\n\n* You will start to contribute to knowledge sharing throughout Phaidra and the team.\n\n* You will take proactively drive MLOps topics in the team and represent it technically throughout the company.\n\n\n\nKey Qualifications\n\n\n* 7+ years of work experience.\n\n* Bachelors or Masters in Computer Science, or equivalent experience.\n\n* Strong experience on designing and implementing MLOps solutions for AI production systems\n\n* Expertise with production Software Engineering - relational and non-relational data modelling, micro-services, understanding of event driven systems, etc.\n\n* Strong experience building large scale multi-tenant systems with high availability, fault tolerance, performance tuning, monitoring, and statistics/metrics collection.\n\n* Strong expertise in Python and Cloud environments\n\n* Good grasp of Machine Learning (especially Deep Learning) fundamentals.\n\n* Ability to collaborate and communicate effectively in an all-remote setting\n\n* Doing your work with curiosity, ownership, transparency & directness, outcome orientation, and customer empathy.\n\n\n\nBonus\n\n\n* Experience as a service owner of a realtime production system - operating & monitoring services in production, including using observability tooling such as Prometheus, Grafana, Tempo or equivalent offerings and incident management.\n\n* Experience with building applications that can be deployed in cloud, hybrid or on prem environments\n\n* Exposure to Reinforcement Learning\n\n\n\nOur Stack\n\n\n* Languages - (Backend) Python, Go; (Frontend) JavaScript/TypeScript, React; Customer SDK & Clients - C# .NET\n\n* PyTorch\n\n* Cypress\n\n* Docker, Kubernetes, Terraform & Kapitan\n\n* Gitlab CI, ArgoCD, Atlantis, Vercel\n\n* GCP - GKE, PubSub, CloudSQL, BigTable, Postgres, etc.\n\n* Ray.io\n\n* REST & gRPC micro-services\n\n* Poetry, Pantsbuild\n\n\n\nGeneral Interview Process\n\nAll of our interviews are held via Google Meet, and an active camera connection is required.\n\n* Initial screening interview with a People Operations team member (30 minutes): The purpose of this interview is to meet you, learn more about your background, and discuss what you are looking for in a new position.\n\n* Hiring manager interview (30 minutes): The purpose of this meeting is for you to get to know the manager for the role. This chat will mainly focus on your previous experience and technical background. You can expect to talk about projects that you have worked on in the past and ask any questions about the team & role.\n\n* Technical Interview 1 (60 minutes): The purpose of this interview is to assess your skills in Machine Learning and related mathematics.\n\n* Technical Interview 2 (90 minutes): In this interview, we will go over a real world MLOps problem. You can expect to draw architecture diagrams using boxes & arrows in your browser. We will talk about system design, scalability and monitoring.\n\n* Meeting with VP of Engineering (30 minutes): This interview is a combination of technical and cultural fit assessment. You will cover the technical experience and the skills that you brinand have an opportunity to ask any questions about the teamโ€™s culture or vision.\n\n* Culture fit interview with Phaidraโ€™s co-founders (30 minutes): This interview focuses on alignment with Phaidraโ€™s values\n\n\nBase Salary\n\nUS Residents: $115,200-$208,800/year\n\nUK Residents: ยฃ96,400-ยฃ144,000/year\n\nThis position will also include equity.\n\nThese are best faith estimates of the base salary range for this position. Multiple factors such as experience, education, level, and location are taken into account when determining compensation. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Cloud, API, Senior, Engineer and Backend jobs that are similar:\n\n $65,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Verusen


๐Ÿ’ฐ $60k - $110k*

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Python

 

Consultant

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Growth

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Verusen is hiring a

Remote Data Onboarding Specialist

\nJoin Verusen as an Onboarding Specialist! The Onboarding Specialist is an integral part of  Verusenโ€™s Onboarding Team, a team dedicated to working directly with the customer to transfer, load, and transform their data into the Verusen platform.  As an Onboarding Specialist on the Onboarding Team, you will lead customers through the functional and technical work that goes into onboarding a new customer.\nResponsibilities\nFunctional Lead on Customer Onboardings:\n\n\n* Designated lead on customer onboardings, responsible for working with the customer to transform, load and map their data into our dev and prod environments \n\n* Utilizes dbt and SQL to map and transform customer data to the Verusen platform schema\n\n* Advocates for the customer, serves as project manager on onboardings, drives projects to an on-time completion, and works cross-functionally to continuously improve our internal operations\n\n* QA of data and configuration during an onboarding by conducting unit test cases and developing and running SQL pre and post transformation queries for data validation\n\n* Assesses functional requirements with the customer and serves as project manager through the design and implementation of automated data transfer solutions, including cloud connectors, on-prem connectors, and python scripting\n\n* Assist with design of automated data transfer solutions including cloud connectors, on-prem connectors, and python scripting\n\n* Will engage with the customer in later phases to lead efforts around additional data sources, plants, etc. \n\n\n\nPre-Sales Support:\n\n\n* Supports the pre-sales process by facilitating the discovery of functional and technical data requirements\n\n* Works with the sales engineer by conducting data transfer conversations with the customerโ€™s IT team, including automated data feed options\n\n* Ingests subsets of customer data and transforms to a schema utilized for data analysis\n\n* Acts as the primary point of contact once the customer deal has been signed to begin the kickoff process for data onboarding\n\n\n\nProduct-Level Subject Matter Expertise:\n\n\n* Develop a comprehensive understanding of our enterprise software platform, its features, and its benefits.\n\n* Utilize product knowledge to lead customer conversations during the onboarding phase around customer needs and wants for the Verusen platform\n\n* Understanding of how our product utilizes customer data to assess customer data capabilities to match our own software requirements\n\n* Ability to work closely with the product and engineering teams around data gaps, feature requests, and customization needs\n\n\n\nQualifications\n\n\n* 1-3 years of experience as an enterprise software technical product implementation consultant or business analyst\n\n* Experience assessing requirements and capabilities of EAM or ERP softwares (SAP, Oracle, Maximo, Infor, etc.)\n\n* Strong technical analysis of data with SQL and customer systems architecture for data ingest and transformation\n\n* Familiar with tools/systems including dbt, jira, gitlab, snowflake, databricks\n\n* Ability to manage multiple projects including timelines, resource management, and competing priorities\n\n* Ability to lead conversation with customers and present product concepts, strategy, and vision \n\n* Knowledgeable of and experience in Supply Chain or Inventory Management is a nice to have\n\n\n\n\nAbility to adapt to fast-moving and changing environment as the team and our product grows\n\n\n\nWe are seeking a highly skilled and motivated Sales Engineer to join our dynamic team as we continue to grow and expand our presence in the enterprise software market. As a Verusen Sales Engineer, you will play a critical role in driving revenue growth by collaborating with Account Executives to secure new business and ensure customer success.\n\nResponsibilities:\n\nSales Support:\n\n\n* Assist Account Executives in sales calls, solution presentations, and demos to understand customer requirements.\n\n* Take joint ownership of assigned accounts/opportunities with Account Executives on MRO and Supply Chain issues issues.\n\n* Provide input and coordinate internal resources for RFI and RFP responses.\n\n* Lead and facilitate discovery and scoping sessions with clients.\n\n* Respond to customer questions and objections on MRO and Supply Chain issues.\n\n* Manage expectations with prospects, customers, and internal stakeholders.\n\n* Work with Account Executives and our delivery team to develop customer demonstrations and health checks and business cases.\n\n* Coordinate and collaborate closely with internal teams (Product Management, Engineering, Customer Success and Onboarding) to 1) participate in the sales process and 2) build appropriate sales support tools as necessary.\n\n\n\n\nSubject Matter Expertise in MRO Supply Chain:\n\n\n* Demonstrate an in-depth understanding of the Maintenance, Repair, and Operations (MRO) supply chain domain. (i.e., understanding of concepts such as Criticality, Service Level and Asset Maintnence)\n\n* Act as the key resource for MRO supply chain knowledge, industry trends, and challenges.\n\n* Collaborate with Account Executives to address MRO supply chain pain points using our software solutions.\n\n\n\n\nProduct-Level Subject Matter Expertise:\n\n\n* Develop a comprehensive understanding of our enterprise software platform, its features, and its benefits.\n\n* Utilize product knowledge to effectively communicate the value proposition and competitive advantages to prospects and customers.\n\n* Customize product demonstrations and presentations to align with customer needs and objectives.\n\n\n\n\nHand-off between Sales and Customer Success/Onboarding:\n\n\n* Act as the internal primary point of contact during the hand-off process from sales to customer success/onboarding teams for closed and won deals.\n\n* Collaborate with Customer Success Managers and Onboarding Specialists to facilitate a seamless transition for new customers.\n\n* Provide guidance and advisory support to the project team on implementation approach and complex configuration issues.\n\n* Participate in QA checkpoints during delivery to ensure the solution aligns with the original scope.\n\n* Contribute to estimating and SOW templates.\n\n\n\n\nQualifications:\n\n\n* Minimum of 5 years of experience as a Sales Engineer or Engineer within the enterprise software industry.\n\n* Strong background (10+ years) in the MRO supply chain domain, with demonstrated expertise and knowledge of related processes, challenges, and technologies.\n\n* Proven track record of success in driving and closing enterprise software sales deals.\n\n* Excellent presentation and communication skills, with the ability to effectively convey complex technical concepts to both technical and non-technical stakeholders.\n\n* Strong organizational and project management skills, with the ability to handle multiple priorities and meet deadlines.\n\n* Collaborative mindset and ability to work effectively as part of a cross-functional team.\n\n\n\n\nBachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business) or equivalent work experience.\n\n\n\nWhat We Offer:\n\n\nCompetitive compensation including equity incentives\n\nA key founding team role as part of an exciting growth journey\n\nExcellent benefits including medical, dental, vision, 401K and flexible PTO\n\nGreat work-life balance\n\nLearning from the best - passionate co-workers and a hands-on and engaged leadership team\n\nGreat colleagues and a social working environment \n\nWork that matters\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, Cloud, Sales and Engineer jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Plusgrade


Montreal, Quebec
๐Ÿ’ฐ $60k - $110k*

Ansible

 

System

 

Security

Docker

Recruiter

Software

Testing

Test

Code

Travel

DevOps

Financial

Git

Leader

Management

Go

Golang

Health

Engineering

Recruitment

Linux

E-Commerce

Plusgrade

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๐Ÿ‘€ 841 views

โœ… 63 applied (7%)

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Plusgrade is hiring a

Remote Dรฉveloppeur DevOps DevOps Engineer

\n*** English Version Below ***\n\n\nLes voyages vont bien au-delร  de leur destination ; ils sont tissรฉs de chaque souvenir que l'on crรฉe en chemin. Notre engagement consiste ร  redรฉfinir l'avenir du voyage en collaborant avec plus de 200 compagnies aรฉriennes, รฉtablissements hรดteliers, sociรฉtรฉs de croisiรจres, rรฉseaux ferroviaires pour voyageurs et services financiers, dans le but de crรฉer de nouvelles sources de revenus significatives grรขce ร  des expรฉriences client exceptionnelles. Fondรฉs sur nos valeurs fondamentales d'ambition, d'innovation et de collaboration, nous sommes constamment poussรฉs ร  repousser les limites, ร  surpasser les attentes et ร  exploiter le meilleur de chacun. Nous favorisons une culture qui repose sur la conviction que notre force rรฉside dans notre unitรฉ, travaillant ensemble pour bรขtir un avenir extraordinaire dans l'univers du voyage. Joignez-vous ร  nous pour transformer les voyages quotidiens en expรฉriences vรฉritablement extraordinaires.\n\n\nร€ PROPOS DU POSTE:\nNous recherchons un Dรฉveloppeur DevOps pour rejoindre notre รฉquipe DevOps pour un poste permanent.\n\n\nNous sommes une organisation leader de l'industrie, remodelant continuellement la maniรจre dont les consommateurs interagissent avec leurs programmes de fidรฉlisation. Nous travaillons avec les plus grandes compagnies aรฉriennes, hรดteliรจres, financiรจres et de vente au dรฉtail du monde, pour relever des dรฉfis complexes et proposer des solutions de commerce รฉlectronique innovantes. Si vous souhaitez en faire partie, nous serions ravis de vous entendre.\n\n\nNous dรฉveloppons notre infrastructure de prochaine gรฉnรฉration ici ร  Plusgrade et tirons parti de l'automatisation pour maintenir et amรฉliorer nos plateformes et processus actuels. Nous recherchons une personne intelligente et enthousiaste, passionnรฉe par les opรฉrations, pour aider ร  porter notre infrastructure au niveau supรฉrieur. Si vous aimez travailler dans un environnement ouvert et hautement collaboratif pour crรฉer des logiciels gรฉniaux, alors Points est l'endroit idรฉal pour vous.\n\n\nCE QUE VOUS FEREZ :\nSous la responsabilitรฉ dโ€™un dรฉveloppeur principal, DevOps, vous serez responsable de :\n\n\nโ€ข Faire partie de l'รฉquipe pour concevoir, construire et migrer notre infrastructure de prochaine gรฉnรฉration basรฉe sur Kubernetes (sur site) vers le Cloud\nโ€ข Migrer les microservices internes et les services de donnรฉes vers cette nouvelle infrastructure\nโ€ข Construire et soutenir des pipelines CI/CD (nous utilisons GitLab) pour rรฉpondre aux exigences de sรฉcuritรฉ et de conformitรฉ logicielle et amรฉliorer l'observabilitรฉ du systรจme grรขce ร  la surveillance et ร  l'alerte\nโ€ข Gรฉrer et construire nos outils en Python, GoLang et NodeJs\nโ€ข ร‰valuer et amรฉliorer constamment notre infrastructure actuelle\nโ€ข Soutenir et travailler aux cรดtรฉs des รฉquipes de dรฉveloppement et des opรฉrations\nโ€ข Promouvoir DevOps au sein de l'organisation - cela inclut les personnes, les processus et la technologie.\n\n\nVOUS รŠTES UNE PERSONNE AVEC :\nโ€ข Solide compรฉtence en Docker et Kubernetes\nโ€ข Expรฉrience avec l'IaC, la gestion de la configuration/automatisation (Pulumi, Terraform, Ansible ou Puppet) dans le Cloud (AWS, Azure ou GCP)\nโ€ข Capable de diagnostiquer et rรฉsoudre les problรจmes dans le systรจme d'exploitation Linux\nโ€ข ร€ l'aise avec la programmation en Python, Go ou JavaScript\nโ€ข Concepts de rรฉseau : pare-feu, NAT, sous-rรฉseaux, ports, VPC, VPN\nโ€ข Mentalitรฉ axรฉe sur la sรฉcuritรฉ : mettre en ล“uvre les meilleures pratiques de l'industrie pour le durcissement du systรจme, la gestion de la configuration et les solutions d'automatisation pour le dรฉveloppement, les tests et le dรฉploiement dans les environnements de production\nโ€ข ร€ l'aise avec Git ou d'autres systรจmes de gestion de code source\nโ€ข Familier avec le CI/CD (GitLab serait un plus)\nโ€ข Bonne comprรฉhension de la culture et des mรฉthodologies DevOps\nโ€ข Solides compรฉtences en communication et en rรฉsolution de problรจmes\n\n\nNOTRE STACK TECHNIQUE :\nโ€ข Containers/Orchestration : Kubernetes (Rancher, EKS), Docker\nโ€ข Cloud : AWS\nโ€ข Infrastructure As Code : Pulumi, Terraform\nโ€ข Dรฉploiements : Helm\nโ€ข CI/CD : GitLab\nโ€ข Surveillance : Prometheus, Grafana, Splunk, Zabbix, JIRA, Slack\nโ€ข Langages : Python, NodeJs, GoLang\nโ€ข Gestion de la configuration : Ansible\nโ€ข OS : CentOS (production), Ubuntu (poste de travail local), Mac (poste de travail local)\n\n\nCE QUE VOUS AIMEREZ CHEZ NOUS:\n๐Ÿฆ REER de contrepartie\n๐Ÿฅ Plans de santรฉ complets\n๐Ÿ“… Programme de congรฉs payรฉs flexible\nโœˆ๏ธ Allocation dโ€™expรฉrience de voyage\n๐Ÿง˜ Crรฉdit annuel pour bien-รชtre\n๐Ÿฅ— ร‰vรฉnements d'รฉquipe et dรฉjeuners mensuels\n๐Ÿ’ป Allocation pour des fournitures de bureau / transport\n๐ŸŒ… Programme de travail ร  distance\n๐Ÿผ Programme de prime de congรฉ parental\n๐ŸŒ Passeport pour l'aventure\n\n\nNOTRE PROCESSUS:\nPlusgrade est un employeur offrant des chances รฉgales et s'engage ร  fournir un processus de recrutement accessible. Nous accueillons les candidatures de toutes les personnes qualifiรฉes et nous sommes engagรฉs ร  offrir des opportunitรฉs d'emploi รฉgales, quel que soit l'identitรฉ ou l'expression de genre, la race, l'origine ethnique, la croyance, le lieu d'origine, l'รขge, le sexe, l'รฉtat civil, le handicap physique ou mental, l'orientation sexuelle et toute autre catรฉgorie protรฉgรฉe par la loi. Sur demande, nous fournirons un hรฉbergement pour les candidats handicapรฉs.\n\n\nNous croyons en la diversitรฉ et l'inclusivitรฉ, c'est pourquoi notre processus d'entrevue est conรงu pour offrir une expรฉrience de candidat positive et garantir que chaque candidat est รฉvaluรฉ de maniรจre รฉgale. Toutes les candidatures seront examinรฉes par notre รฉquipe de talents et le ou les candidats retenus passeront par le processus de recrutement suivant:\n\n\nโ€ข Entrevue tรฉlรฉphonique avec le recruteur\nโ€ข Entrevue avec le responsable de l'embauche\nโ€ข Test pratique ร  domicile ou exercice de codage ร  distance (le cas รฉchรฉant)\nโ€ข Entrevue en รฉquipe\n\n\nTous les candidats recevront des commentaires, qu'ils rรฉussissent ou non toutes les รฉtapes de notre processus d'entrevue. Toutes vos informations seront confidentielles.\n\n\n\n\n\n\n\nTravel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.\n\n\nABOUT THE ROLE:\nWe are looking for a DevOps engineer to join our DevOps team for a permanent position.\n \nWeโ€™re an industry-leading organization continuously reshaping how consumers interact with their loyalty programs. We work with the worldโ€™s largest airline, hotel, financial, and retail rewards programs, to tackle complex challenges and come up with innovative e-commerce solutions. If youโ€™d like to be a part of it, weโ€™d love to hear from you.\n\n\nWeโ€™re building out our next-generation infrastructure here at Plusgrade and leveraging automation to maintain and improve our current platforms and processes. Weโ€™re looking for a smart and enthusiastic person with a passion for operations to help take our infrastructure to the next level. If you love working in an open, highly collaborative environment making awesome software, then Points is the place for you.\n\n\nWHAT YOU WILL BE DOING:\nReporting to the Principal Engineer, DevOps you will be responsible for:\n\n\nโ€ข Be part of the team to architect, build & migrate our next-generation infrastructure based on Kubernetes (on-prem) to the Cloud\nโ€ข Migrate internal microservices and data services to this new infrastructure\nโ€ข Build and support CI/CD pipelines (we use GitLab) to meet security & software compliance and improve observability of the system through monitoring and alerting\nโ€ข Manage & build our tooling in Python, GoLang and NodeJs\nโ€ข Constantly evaluate & improve our current infrastructure\nโ€ข Support and work alongside Engineering teams and Operations\nโ€ข Advocate for DevOps within the organization - this includes people, process and technology.\n\n\nYOU ARE SOMEONE WITH:\nโ€ข Strong proficiency in Docker and Kubernetes\nโ€ข Experience with IaC, automation/configuration management (Pulumi, Terraform, Ansible or Puppet) in the Cloud (AWS, Azure or GCP) \nโ€ข Able to diagnose and troubleshoot issues within the Linux operating system\nโ€ข Comfortable coding in one of: Python, Go or JavaScript\nโ€ข Networking concepts: firewalls, NAT, subnetting, ports, VPC, VPNs\nโ€ข Security-first mindset: implement industry best practices for system hardening, configuration management, and automation solutions for development, testing and deployment to production environments \nโ€ข Comfortable with Git or other source code management systems\nโ€ข Familiar with the CI/CD (Gitlab nice to have)\nโ€ข Good understanding of DevOps culture and methodologies\nโ€ข Strong communication and problem-solving skills\n\n\nOUR TECH STACK: \nโ€ข Containers/Orchestration: Kubernetes (Rancher, EKS), Docker \nโ€ข Cloud: AWS\nโ€ข Infrastructure As Code: Pulumi, Terraform\nโ€ข Deployments: Helm\nโ€ข CI/CD: GitLab\nโ€ข Monitoring: Prometheus, Grafana, Splunk, Zabbix, JIRA, Slack\nโ€ข Languages: Python, NodeJs,  GoLang\nโ€ข Configuration Management: Ansible\nโ€ข OS: CentOS (production), Ubuntu (local workstation), Mac (local workstation) \n\n\n\n\nWHAT YOUโ€™LL LOVE ABOUT US:\n๐Ÿฆ RRSP/401(k) Matching \n๐Ÿฅ Comprehensive Health Plans \n๐Ÿ“… Flexible Paid Time Off\nโœˆ๏ธ Travel Experience Credit \n๐Ÿง˜ Annual Wellness Credit \n๐Ÿฅ— Team Events and Monthly Lunches\n๐Ÿ’ป Home Office/Commuter Credit \n๐ŸŒ… Work From Anywhere Program \n๐Ÿผ Parental Leave Top Up \n๐ŸŒ Adventure Pass\n\n\nOUR PROCESS:\nPlusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request, we will provide accommodation for applicants with disabilities.\n\n\nWe believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. All applications will be reviewed by our Talent Team and the successful candidate(s) will go through the following recruitment process:\n\n\nโ€ข Recruiter Phone Interview \nโ€ข Hiring Manager Interview\nโ€ข Take-home Assessment or remote coding exercise (if applicable)\nโ€ข Team Interview \n\n\nAll candidates will be provided with feedback regardless if they pass or didnโ€™t pass any of our interview stages. All your information will be kept confidential.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Docker, Testing, DevOps, Cloud, Git, Golang, Engineer and Linux jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nMontreal, Quebec
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Morgan & Morgan, P.A.


๐Ÿ’ฐ $53k - $85k*

Unity

 

Technical

 

Voice

Video

Edu

Management

Senior

Marketing

Full-Time

Morgan & Morgan, P.A.

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๐Ÿ‘€ 1,154 views

โœ… 42 applied (4%)

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Morgan & Morgan, P.A. is hiring a

Remote Network Engineer

\nNetwork Engineer\n\nOrlando, Florida, United States\n\nAt Morgan & Morgan, the work we do matters. For millions of Americans, weโ€™re their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 7,000 employees are all united by one mission: For the People.\n\nNetwork Engineer - Data Center networking (BGP, load balancing, WAN routing, firewalls "Palo experience preferred"), SDWAN experience, Cloud experience (Azure and AWS)\n\nSummary\n\nTo support our vision in driving technological advances and in delivering the premier client/attorney experience, we are seeking a Network/Voice Engineer who will be responsible for the development, implementation and support of a reliable, secure and scalable voice and data network. The ideal candidate will have previous experience in managing a complex data network and proven ability to ensure high levels of voice and network availability. This is a hands-on position and will require the ability to support Cisco voice and network design, execution and support. The ideal candidate will have the ability to handle multiple functions simultaneously and independently.\n\nResponsibilities\n\n\n* Develop and deploy strategic voice and network plans to meet current and future business requirements. Provide technical expertise and problem resolution for escalated requests\n\n* Support routers, switches, WLANโ€™s, firewalls, and remote access\n\n* Design and execute plans to remediate voice and network risks and outages\n\n* Prepare and maintain appropriate documentation of policies, processes, and procedures\n\n* Manage deployment of infrastructure voice and network technologies consistent with corporate standards\n\n* Provide guidance and mentor less senior members of the voice and network team\n\n* Analyze remote monitoring reports to identify capacity and performance issues and manage their remediation efforts.\n\n* Lead complex troubleshooting efforts on voice, video and network infrastructure.\n\n* Work with technologies that include, but are not limited to, Cisco Call Manager, Unity Connection, IM & Presence, Contact Center Express, VCS Expressways, voice gateways (MGCP, H.323, SIP/CUBE)(Analog & ISDN signaling), Wireless LAN, routing, switching, VPN, Firewalls.\n\n* Perform other related duties as assigned\n\n\n\n\nQualifications\n\n\n* A Bachelorโ€™s degree in a related IS technical field is required or the equivalent combination of education and pertinent/directly related experience\n\n* A minimum of five (5) yearsโ€™ experience in a Cisco network architecture, engineering, and support role.\n\n* A minimum of five (5) yearsโ€™ experience in network design, implementation, and support of large Enterprise networks.\n\n* CCNA, CCNP voice certifications preferred * H.323/SIP/MGCP/SCCP\n\n* Possess a thorough working knowledge of TCP/IP protocol function, Ethernet topology, advance routing protocol (i.e. BGP, OSPF, and EIGRP) and Cisco/HPE router and switch installation and configuration.\n\n* Expertise with Cisco Call Managers\n\n* Expertise with Cisco Jabber\n\n* Expertise with Cisco routers, switches, firewalls and VPN concentrators\n\n* Expertise with HPE Aruba switches and ClearPass\n\n* Expertise with SIP trunking\n\n* Expertise with Cisco Prime & Solarwinds monitoring and management tools\n\n* Extensive experience with IP suite of protocols\n\n* Cisco Unified Communications Manager (CUCM) and Cisco Unity Connections\n\n* Excellent communication and customer service skills with a natural aptitude for dealing with people\n\n* Excellent time management skills, must be capable of multi-tasking in a high workload environment\n\n\n\n\nPreferred Qualifications\n\n\n* Cisco Nexus 7k, 5k, 2k experience\n\n* BGP, EIGRP, OSPF\n\n* SAN switching, iSCSI, FCOE\n\n* Expertise with Cisco Firewalls\n\n* Expertise in WAN Optimization\n\n* Expertise in SDWAN\n\n* Expertise in F5 Load Balance\n\n\n\n\nBenefits\n\nMorgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.\n\n#LI-MB1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Video, Education, Cloud, Senior, Marketing and Engineer jobs that are similar:\n\n $52,500 — $85,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nOrlando, Florida, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


UpKeep

 This job is getting a high amount of applications right now (11% of viewers clicked Apply)

Manila
๐Ÿ’ฐ $60k - $100k*

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Consulting

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Health

UpKeep

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โœ… 163 applied (11%)

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UpKeep is hiring a

Remote Scale Customer Success Manager

\nUpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott! \n\n\nWe're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape. \n\n\nPOSITION SUMMARY:\nUpKeep is seeking a passionate and customer-focused Scale CSM to join our growing team. As a Scale CSM, you will play a critical role in driving customer value and reducing churn risk for a large book of SMB to Mid Market accounts. You will be focused on proactive outreach triggered by risk signals to address product adoption issues and prescribing success plans to retain customers.\n\n\n\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES:\n* Own and manage a portfolio of ~1000 SMB-Mid Market accounts\n* Perform a series of proactive outreach to customers based on risk signals triggered by a multi-dimensional health model\n* Host meetings with customers to address adoption issues and drive value\n* Host product walkthroughs, team trainings, and account optimization meetings with customers based on their needs\n* Prescribe free and paid internal resources (ie Professional Service, Consulting Hours) to drive value and product adoption\n* Partner with Renewal Managers to manage and mitigate churn and downgrade requests\n* Identify and source expansion opportunities\n* Help build and improve internal processes to drive attainment of quarterly retention goals\n\n\n\nEXPERIENCE: \n* 3 or more years of experience in customer retention or customer success\n* Previous experience working with Salesforce, Zoom, Slack\n* Proven ability to manage a large book of business\n* Strong analytical and problem-solving skills\n* Excellent communication and interpersonal skills\n* Strong understanding of cloud-based software solutions\n\n\n\nBENEFITS:\n* Competitive salary and benefits package.\n* Opportunity to work with cutting-edge technology and make a real impact on our customers' businesses.\n* Collaborative and supportive work environment.\n* Chance to grow your career with a fast-growing company.\n\n\n\n\n\nEven if you donโ€™t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.\n\n\nEmployee Benefits:\n\n\nFull-time team members at UpKeep are offered affordable medical, dental, and vision insurance for themselves and their families, HSA with employer paid contribution, optional FSA, Life Insurance, 11 paid annual holidays, unlimited paid time off, 10 days of sick time per year, ability to enroll in our 401(k) plan, 12-week paid parental leave, Employee Assistance Program, Modern Health for mental health resources, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. \n\n\nCompany History & Product:\n\n\nUpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this visionโ€” so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage! \n\n\nToday, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!\n\n\nWe've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses. \n\n\n\n\nLearn More!\nwww.onupkeep.com\nwww.onupkeep.com/careers\n\n\n\n\nAt UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Cloud and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nManila
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


UpKeep

 This job is getting a high amount of applications right now (11% of viewers clicked Apply)

๐ŸŒ Worldwide
๐Ÿ’ฐ $60k - $105k*

SaaS

 

Software

Leader

Strategy

Management

Lead

Content

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Marketing

Analytics

Sales

Health

UpKeep

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๐Ÿ‘€ 938 views

โœ… 103 applied (11%)

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UpKeep is hiring a

Remote Manager Business Development

\nUpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott! \n\n\nWe're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape. \n\n\nPOSITION SUMMARY \nThe Manager, Business Development is a frontline role that is tasked with developing our outbound lead generation strategy and a high performing team of Business Development Representatives to drive high quality sales leads through outbound prospecting. The ideal candidate will have experience in sales prospecting,  hiring, onboarding, training, and managing a team with the ability to inspire, lead, coach, and communicate & collaborate across the organization. This role is responsible for providing day-to-day operational leadership ensuring effective strategies are deployed resulting in increased productivity. It will require a passion for coaching, developing, metrics/reporting, and giving feedback.  \n\n\n\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES ย \n* Proven ability to manage the full employee lifecycle, build a sales development strategy, and develop a team of high performing BDRโ€™s\n* Heavy emphasis on hiring, onboard, training, motivating, and developing employees to build bench strength and promote across our sales department \n* Provide day to day coaching, lead performance conversations,  and support career development of direct reports\n* Drive outreach strategies leveraging ABM playbook to drive new and expansion opportunities\n* Take ownership of playbooks and enablement for the BDR Team\n* Own content creation for outbound prospecting campaigns\n* Responsible for BDR team meeting and exceeding ramp schedules and quotas\n* Create, own and  manage strategy for outbound metrics\n* Define, track, and communicate weekly, quarterly, and annual goals to the team to drive consistent performance\n* Build a culture of motivated and inspired team members by creating a fun and engaging team culture\n* Monitor team activity and train on best practices to drive prospect engagement and team success\n* Provide clear visibility on pipeline performance through ongoing management of team and metrics\n* Own CRM & Sales Engagement process for BDRs and recommend process improvements\n* Conduct outbound prospecting alongside BDRs\n* Work across sales and marketing to develop and hand off high-quality opportunities.\n\n\n\nEXPERIENCE\n* Bachelor's Degree or equivalent experience a plus\n* 4+ years of experience supervising and managing a Sales Development team\n* Proficiency with CRM applications such as Salesforce\n* Experience with SalesLoft, Zoominfo, Chorus, and ChiliPiper is a plus\n* Extensive lead generation and sales development experience in a high-paced sales environment\n\n\n\nKNOWLEDGE\n* Ability to meet deadlines\n* Team leader with the ability to work individually as well as collaboratively\n* Action-oriented and results-driven mentality\n* Highly organized with strong time-management skills\n* Strong interpersonal skills with a passion for team building\n\n\n\nย DESIRED BEHAVIORSย \n* Facilitates change - encourages continuous improvement of work practices and processes. Enable the ability to move through change to transform new levels of thinking, understanding, and work practices. \n* Drives execution โ€“ engage and enthuse team by cascading company & departmental goals into individual goals. Sets high performance standards, sets clear expectations, facilitate problem solving, provide task clarity and set boundaries. \n* Manage the team โ€“ be a steady hand, hold the team accountable, utilize straight talk and take corrective action when required to ensure compliance and fair treatment, provide consistent reward and recognition. \n* Keep the team focused and motivated - facilitate timely decision making, know when to escalate, fail fast, provide timely feedback and regular communication. \n* Technically proficient - know own role thoroughly and possesses a wide field of knowledge, has a solid familiarity with team memberโ€™s roles and tasks. \n* Uses the full capabilities of the team โ€“ understands team memberโ€™s development needs and aspirations, takes these into consideration when assigning task and responsibilities. Develop and coach so the team can reach full potential. \n* Over communicates - hosts team communication (1:1`s and team meetings), cascades important and โ€œneed to knowโ€ information in a timely manner.  \n* Involve employees in decision making โ€“ encourage communication across the team along with sharing of ideas and proposed solutions.  donโ€™t allow members to operate in isolation, utilize each team member's strengths and skills.   \n* Manages collaboratively - Foster teamwork, empower and develop trust with employees to deliver successfully and delegate appropriately.  \n* Displays ethical character and competence - Always act with integrity and intent.   \n* Is a role model โ€“ displays high levels of commitment and energy, role models our values, sets high standards of behavior.  Influence others positively, act as a good citizen of UpKeep.  \n\n\n\n\n\nEven if you donโ€™t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.\n\n\nEmployee Benefits:\n\n\nFull-time team members at UpKeep are offered affordable medical, dental, and vision insurance for themselves and their families, HSA with employer paid contribution, optional FSA, Life Insurance, 11 paid annual holidays, unlimited paid time off, 10 days of sick time per year, ability to enroll in our 401(k) plan, 12-week paid parental leave, Employee Assistance Program, Modern Health for mental health resources, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. \n\n\nCompany History & Product:\n\n\nUpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this visionโ€” so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage! \n\n\nToday, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!\n\n\nWe've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses. \n\n\n\n\nLearn More!\nwww.onupkeep.com\nwww.onupkeep.com/careers\n\n\n\n\nAt UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Marketing, Sales and Engineer jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


UpKeep


๐Ÿ’ฐ $60k - $105k*

Design

 

SaaS

Salesforce

Consultant

Technical

Software

Administrator

Leader

Strategy

Management

Lead

Operational

Analytics

Sales

Health

UpKeep

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๐Ÿ‘€ 1,004 views

โœ… 67 applied (7%)

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UpKeep is hiring a

Remote Sales Operations Manager

\nUpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott! \n\n\nWe're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape. \n\n\nPOSITION SUMMARY \nAs UpKeepโ€™s Sales Operations Manager, you will be in a pivotal role to enable our Sales teams to be more efficient and effective. Your ultimate goal is to drive more high-quality revenue from lead gen to customer acquisition, to retention. You will own important functional areas such as tooling, internal processes and standards that drive our marketing, sales cycle, and customer journey. You will partner closely with members of our marketing, sales, and customer success teams to drive a strategic operations roadmap and ensure the teams are supported day-to-day. Our ideal candidate has a proven track record of successfully supporting a rapidly growing GTM team. \n\n\nThis role requires a passion for data, self-motivation, detail oriented and excellent problem-solving abilities. Ability to deal with highly ambiguous problems, taking full control and responsibility for finding solutions, and drive towards simple solutions to complex problems. \n\n\n\nย ESSENTIAL FUNCTIONS AND RESPONSIBILITIES ย \n* Partner with GTM Leadership to define the sales operations strategy as it aligns and integrates the customer-facing teams (marketing, sales, customer success)\n* Partner with GTM leadership to define, build, and optimize the lead, sales cycle, and post sales cycle process to improve our pipeline throughput & retention initiatives\n* Manage relationship and program execution with strategic outsourced rev ops agency, reporting on project progress weekly and monthly\n* Build and maintain the Sales automation stack to ensure clean data synchronization between core systems such as Salesforce, Salesloft, etc.\n* Partner with Sales Leadership to centralize KPI dashboards for all revenue-generating teams\n* Proactively monitor and strive to maintain high levels of data quality, accuracy, process adoption, and consistency across all GTM functions\n* Enable a best-in-class sales forecast, pipeline, and operating cadence. This will include everything from gathering data, improving predictive measures, running analysis, reporting, territory creation and planning\n* Partner with cross-functional teams to review operational procedures, and develop scalable processes and solutions to address any inefficiencies, including ongoing documentation\n* Hands on configuration of Salesforce Platform including users, roles, security, profiles, workflow rules, custom objects, etc. \n* Act as a consultant to provide support for all GTM systems\n* Support in Territory design for new logo / account management / BDR teams\n\n\n\nEXPERIENCE ย \n* Bachelorโ€™s degree in MIS or related field \n* Preferred Certified Salesforce.com Administrator (ADM-201)\n* Experience managing and supporting sales needs and questions around systems such as SFDC, Salesloft, ZoomInfo, etc.\n* 3+ total years of operating experience in either Sales Operations, Revenue Operations or Operations ideally at a B2B SaaS company\n* Managing, triaging, and resolving user submitted issues via ticketing system(s) \n* Advanced Google sheets/Excel skills (Macro, Pivot Tables, VLOOKUP) \n\n\n\nKNOWLEDGE\n* Strong verbal and written communication skills to influence others at all levels and across all functions within the organization to rally behind shared business goals\n* Ability to communicate effectively with technical personnel as well as with business users. \n* Handles multiple competing priorities in a fast-paced, deadline-driven environment \n* Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users \n* Relational databases, data modeling, and ETL tools \n\n\n\nDESIRED BEHAVIORSย \n* Receptive to change โ€“ is flexible. Seeks and adopts improved approaches and processes.\n* Initiates action โ€“ is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.\n* Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results, and takes remedial action where necessary.\n* Technically proficient โ€“ able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs. \n* Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn. \n* Communicates ideas โ€“ respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives. \n* Works collaboratively โ€“ shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work.  \n* Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values. \n* Act as a good citizen of UpKeep.  \n\n\n\n\n$145,000 - $150,000 a year\n\nEven if you donโ€™t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.\n\n\nEmployee Benefits:\n\n\nFull-time team members at UpKeep are offered affordable medical, dental, and vision insurance for themselves and their families, HSA with employer paid contribution, optional FSA, Life Insurance, 11 paid annual holidays, unlimited paid time off, 10 days of sick time per year, ability to enroll in our 401(k) plan, 12-week paid parental leave, Employee Assistance Program, Modern Health for mental health resources, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. \n\n\nCompany History & Product:\n\n\nUpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this visionโ€” so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage! \n\n\nToday, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!\n\n\nWe've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses. \n\n\n\n\nLearn More!\nwww.onupkeep.com\nwww.onupkeep.com/careers\n\n\n\n\nAt UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Cloud, Sales and Engineer jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nUnited States / Remote
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