\nAbout the Job:\n\nAs a Salesforce Developer in Motive’s Enterprise Systems team, you will be working with the team that is building and maintaining systems used by our Customers and internal Sales, Sales Operations, Marketing, Marketing Operations, Customer Success, Customer Support and Finance teams. You will be responsible for implementing scalable Salesforce related technical solutions that will significantly impact Motive’s growth and global expansion. \n\nResponsibilities:\n\n\n* Design and implement scalable technical solutions for Lead to Cash systems which include the full set of Salesforce technologies. \n\n* Design user focused and innovative Salesforce-based technology solutions, including configuration of Salesforce platform components, AppExchange packages, creation of complex data models, integration with external systems, and custom code or workflows as necessary, to solve business requirements. \n\n* Have a strong bias for action to respond to Production disruptions of any kind and resolve them as they happen. \n\n* Provide technical leadership on projects by providing guidance ensuring Salesforce.com best practices.\n\n* Work with various functional leads and teams, business and technical, to understand and realize the needs of our customers by translating “the what” into “the how”, and then development, Unit testing and Production release of the developed component.\n\n* Ability to work independently, as well as part of a team, on multiple projects.\n\n* Check in and deploy code and configurations; participate in release management.\n\n* Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development\n\n* Drive coordination and collaboration of system architects, Motive Engineering teams, functional teams (such as Sales) and Enterprise Systems functional leads.\n\n* Own the development plan to implement and deploy a complex set of enhancements on the Salesforce stack, driving development best practices to scale global implementations across multiple business units.\n\n* Write maintainable code with extensive test coverage, source control, adherence to release cycles, and continuous integration/continuous deployment practices.\n\n* Actively participate in Sprint ceremonies\n\n* Active participation in maintaining Production Quality , Tech Debt Control and DevOps procedures & processes\n\n* Contribute to technical documentation\n\n* Strong attention to detail and excellent problem solving skills.\n\n\n\n\nQualifications:\n\n\n* Bachelor’s/Postgraduate degree, professional qualification, or relevant experience\n\n* 5+ years of Salesforce application development experience. \n\n* Salesforce Platform Developer I certification or higher level certification.\n\n* Expert in LWC, APEX, VisualForce, SOQL/SOSL, and Javascript.\n\n* Experience with Salesforce Sales Cloud, Service Cloud, & Experience Cloud; Commerce Cloud experience is preferred\n\n* Experienced with Salesforce SOAP API, REST API, and BULK API. \n\n* Experienced with Web UI frameworks in Visualforce pages or Lightning components.\n\n* Proficient in CI/CD DevOps procedures , GitHub. Familiarity with sfdx is a plus\n\n* Excellent communication and analytical skills.\n\n* Experience with Amazon Web Services (AWS),Python, Data Integration is a plus\n\n* Experience with Salesforce CPQ, order management, Zuora Billing a plus,\n\n* Experience with TDD, QA testing and framework testing a plus.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Testing, DevOps, Finance, Cloud, Senior, Marketing and Sales jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBangalore, Karnataka, India

\n \n\nAbout the Role:\n\nRobinhood is looking for a Senior Enterprise Applications Engineer to join the Enterprise Applications team within Corporate Engineering. As an engineer on the team, you’ll be responsible for scaling, implementing, and maintaining the Okta platform. This role will work closely with security, management, engineering, program management and technical operations teams to improve adoption practices and support improvements to user experiences and platform services. This includes partnering with application owners across the company to  integrate applications into and behind Okta.  You will work to ensure that the enterprise SaaS technology architecture and governance are aligned to strategic business initiatives, company goals, and the mission to democratize finance for all. \n\n \n\nWhat you’ll do day-to-day:\n\n\nImplement authentication flows and Integrate applications using SAML, and OIDC on to Okta\n\nConfigure factor enrollments, sign on and application policies\n\nCompleting day-to-day operational tasks to support users of the Okta service\n\nContribute to the strategy and approach to accelerate and optimize our IAM roadmap\n\nFacilitate the implementation of new features on the identity platform\n\nEmbrace SDLC and DevOps functions for testing and environment management\n\nAssist with communication and user acceptance testing for each application\n\nImplementing SaaS system changes and administering access to systems and information within approved IT security policies, guidelines, and standards. \n\nAssessing business requirements, evaluating possible solutions and then implementing and/or recommending solutions.\n\nWorking closely with cross functional teams to develop scalable and reliable solutions.\n\nAssisting in technical support problem resolutions related to business application software systems.\n\nIntegrating each downstream application to support auto provisioning\n\nWrite scripts or build workflows to assist in automating manual processes (Okta Workflows)\n\nCreating and maintaining standards, procedures, and documentation related to areas of responsibility. \n\nParticipate in system audits and perform testing for disaster recovery or SOX controls, ensuring a secure processing environment that protects the integrity and availability of information.\n\n\n\n\n \n\nAbout you:\n\n\nOkta certified (admin and/or consultant)\n\n5+ years of experience in the IT space with 3+ years of experience in design, development, implementation, and support of enterprise SaaS applications like Okta\n\nAdvanced administration and knowledge with AuthN/Z and SAML2.0, OAuth2.0, OIDC \n\nExperience with SCIM and JIT provisioning\n\nExperience with programming/scripting languages (Python, Bash, Go, etc) and CLI tools.\n\nExperience with Okta Workflows and API integration work \n\nExperience with Identity and User lifecycle Management \n\nProven experience with managing cloud applications and platforms\n\nDemonstrated ability to lead overall business initiative or several components of large, sophisticated projects with direct experience in Agile and Scrum\n\nExperience with Terraform for configuration management\n\n\n\n\n \n\nBonus Points:\n\n\nCIAM (Certified Identity Access Manager)\n\nExperience with tools like Puppeteer \n\nExperience with Okta Identity Engine\n\nExperience with Privileged Access Management (PAM) and Separation of Duty (SOD) systems (ie Sailpoint)\n\nExperience with HRIS systems (Workday)\n\nExperience working with teams across different offices and timezones.\n\n\n\n\n \n\n \n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Finance, Cloud, API, Senior, SaaS and Engineer jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMenlo Park, California, United States

\nSection 1: Position Summary\nThis role provides a strategic and service driven focus in leading the desktop services team that services all Ascensus offices and is responsible for the overall Associate IT experience, including driving the future direction in technology and process. The leader in this role is required to supervise a large group of associates by demonstrating a strong balance of technical knowledge and leadership skills critical to participating in the strategic direction of the teams and collaboration with peers.  This position will be the primary vendor relationship owner with outsourced services providing IT service desk delivery.\nThe leader of this team must ensure that the highest level of support are the drivers underscoring the client service mindset of this team and that the team work together to drive organizational outcomes and changes to support growth and scale efficiencies.  The ability to be flexible and agile in thinking is critical to achieving quality and timeliness in delivery of service as set by the Technology organization. This position will have advanced knowledge of enterprise IT best practices including the latest in ITSM platforms and ITIL focus.  Expertise in Windows and Mac desktop environments, and advanced knowledge of networking, server environment, virtual desktop delivery, and emerging solutions will be a requirement for this role\nThis leadership role will be responsible to partner with Human Resources to manage adequate staffing levels commensurate with variable volumes related to seasonality and changing business conditions.\nAccountability for maintaining a culture of continuous learning; foster an environment of accountability, feedback, and team collaboration\nConduct performance conversations and reviews and other HR related practices that are critical to developing talent.\nThe Ascensus Director of Desktop Services will be required to efficiently and effectively manage a sizeable budget and work with leaders across finance and technology in forecasting projected spend. \nSection 2: Job Functions, Essential Duties and Responsibilities\n* Create a plan, establish policies, guidelines, metrics to guarantee high level of associate satisfaction with desktop service delivery\n* Collect and analyze Help Desk metrics for departmental learning and process improvement\n* Maintain and improve system monitoring and failure procedures, to proactively resolve issues impacting our associates.\n* Establish a hardware strategy and identify and document hardware standards across the organization.\n* Establish and maintain a centralized desktop, peripheral, and application inventory, ensuring focus on license management.\n* Manage IT vendors, including reviewing terms and conditions of contracts and ensuring contractual requirements are met and returning value to the organization\n* Establish analytics-based staffing model for scaling team to keep pace with company growth\n* Responsible for A/V meeting delivery and endpoint management\n* Work with Security Operations to formulate security recommendations and design security services related to desktop services environments\n* Implement technical solutions to contractual requirements supporting, , SOC I, SOC2, and other frameworks\n* Partner with business teams and lead responses to external audits, penetration tests and vulnerability assessments\n* Perform project leadership tasks on select desktop services projects, including periodically delivering presentations and updates on IT strategy and projects\n* Evaluate, recommend, and deliver on enhanced desktop solutions, including automation opportunities and delivery efficiencies.\n* Responsible for process development, documentation, and continuous improvement in the desktop environment, with a DevOps focus on service delivery.\n* Evaluate applicable new technology, build consensus and plan to introduce cost justifiable technology\n* Research and stay current on IT strategy and operations, best practices and function as a subject matter expert in these areas; maintain an adaptable posture on technology changes to keep Ascensus current\n* Facilitate the creation of cohesive support documentation.  Train teams in new technologies and processes.  Evaluate support needs and develop effective support materials and monitors.\n* Work with the recruiting team to attract, on-board and retain diverse top talent\n* This position will lead the Desktop Services departments, and work closely with other IT leaders\n* Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.\n* Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.\n\n\nSupervision  \n* Lead a team of technology professionals who are geographically dispersed office and remote environments\n* Ensure all associates have appropriate goals and development/training plans in place; manage and mentor the team; be a conduit for development resources and support\n* Responsible for ensuring that team is meeting and exceeding expectations in regards to performance, meeting defined metrics/benchmarks, and that standards and processes are followed and protocol observed to provide effective customer service and meet requirements through an ITIL framework.\n* Conduct regular team meetings and one-on-one meetings with team members\n* Focus on the Associate Experience and drive the organizations noble purpose, business strategy, and core values to each and every associate on your team as measured by associate engagement survey scores and business results\n* Develop people and teams through coaching, mentoring, and feedback\n* Proactively implement strategies to improve associate satisfaction and deliver results\n\n\nSection 3:  Experience, Skills, Knowledge Requirements \n* Bachelors degree in Computer Science or equivalent work experience\n* 5+ years in IT leadership role; 10 years in IT operations/desktop support/service experience\n* 3+ years of hands-on experience with ServiceNow or similar ITSM/ITAM platform\n* Expert level knowledge of desktop services resources, services, and applications appropriate for an enterprise environment\n* Proven expertise in the acquisition, installation, maintenance, and management of enterprise IT assets\n* Advanced knowledge of enterprise wireless device management\n* Proven expertise in a Microsoft enterprise environment, including Active Directory management\n* Experience managing geographically dispersed teams\n* Excellent organization skills, proven analytical abilities and decision-making skills\n* Excellent consultative, verbal/written communication skills, presentation and analytical ability\n* Excels in a result focused organization\n* Exceptional leadership, mentoring, coaching, management and interpersonal skills\n* Conflict resolution, continual improvement, empowerment, and increasing transparency.\n* Passion for quality and continuous improvement of processes and software\n* Ability to work collaboratively with other leaders and associates to further the posture of the Ascensus IT Service delivery and technical posture of the organization\n* Strong overall sense of ownership\n* Flexibility throughout the year with a focus on changing business needs and unexpected situations\n* Prior project management and/or process improvement experience\n\n\nPreferred technology skills:\n* Call center and workforce management solutions (inContact, NICE, etc.)\n* Desktop deployment software, strategies, and execution (Microsoft Intune/AutoPilot)\n* Microsoft Windows patch management technologies (SCCM, BCM)\n* O365 and other cloud desktop services\n* Advanced Active Directory concepts/skills\n* Mac administration and management tools (JAMF, Addigy, etc.)\n* Cisco-based networking\n* PowerShell\n* DevOps/Automation toolsets\n* Enterprise architecture and technical design experience\n* ITIL Service/process\n\n\nWe are proud to be an Equal Opportunity Employer\n \n\nAscensus is a place to have a career, not just a job. As the largest US independent retirement and college savings services provider, we put our focus on people.  Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity. When you join our team, you get to go to work every day knowing that you help over 10 million Americans save for retirement and college.\n\n Ascensus is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Ascensus also takes affirmative action to employ, and advance in employment, qualified women, minorities, and covered veterans. Ascensus also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state laws \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Executive, DevOps, Finance, Cloud, Microsoft and HR jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n