\nMatterport seeks an enthusiastic Sr. Manager of ML Production Engineer to join our Vision & Learning team. You’ll be responsible for leading and managing the ML Production Engineering function and engineering team responsible for Matterport’s 3D reconstruction pipeline. The ideal candidate is an individual who thrives in dynamic environments orchestrating high talent engineers to optimize ML Ops and Dev Ops for new and existing capabilities. You will collaborate with machine learning engineers and data scientists to design and implement efficient and scalable machine learning pipelines, monitoring and testing frameworks, and data management processes. You will work with software engineers to ensure the seamless integration of machine learning models into our applications and services.  This position will report to the Software Vice President for Vision & Learning.   \n\n\n\nWhat you will do:\n* Bring technical experience & leadership to critical systems including Cloud Architecture, Machine Learning Operations, back-end Software Engineering, and Distributed Systems.\n* Work cross-functionally to establish product definition and design as new capabilities are brought from development into production.\n* Lead and manage cross-functional engineering projects with multiple stakeholders, with regular reporting to executive stakeholders.\n* Lead by example as a working manager with strong hands-on engineering fundamentals.\n* Work closely with internal and contracted data providers in development of dataset for training production networks as well as development networks.\n* Lead and manage senior engineers empathically; maximizing high talent individuals in dynamic product environments.\n* Work with cross-functional teams across Product, Sales, Customer Success and Business Development\n* Advocate for new technical architecture and innovation \n* Implement and refine development and cross-functional processes\n* Hire, mentor, lead, and coach senior and principal engineers to meet their full potential\n* Act as a leader for implementing best-practices across the organization\n\n\n\n Who you bring:\n* Master’s degree in Computer Science, Electrical Engineering, or related field, or equivalent experience.\n* 5-8+ years of experience in software engineering, Dev Ops & ML Ops, or related fields.\n* Strong proficiency in Python and experience with machine learning frameworks such as TensorFlow, PyTorch, MMdetection, Detectron and, Pytorch Lightning.\n* Strong knowledge of machine learning pipelines and workflows for training, validation, and deployment of models, e.g. Experience with containerization and orchestration tools such as Docker, Kubernetes, Kubeflow, MLFlow.\n* Strong experience with AWS cloud services\n* Strong knowledge of data management processes for large-scale machine learning datasets.\n* Experience with DevOps and Infrastructure as Code (IaC) tools such as Terraform, Ansible, or CloudFormation.\n* Strong knowledge of software engineering best practices, including version control, testing, and deployment.\n* Experience with model quantization, distillation or other compression techniques.\n* Excellent communication and collaboration skills.\n\n\n\nNice to Have:\n* Master's degree or PhD in Computer Science, or related field\n* Strong knowledge of C++\n* Experience with 3D graphics, computer vision, point clouds, or spatial data\n* Experience with data streaming and real-time processing frameworks such as Kafka\n* Experience with ML dataset management tooling, such as Activeloop Deeplake.\n* Experience with database technologies such as PostgreSQL, MySQL, or MongoDB.\n* Experience with big data technologies such as Snowflake, Spark, or Hive.\n* Experience with model interpretability and explainability techniques.\n* Experience with building and deploying machine learning models on edge devices or IoT devices\n\n\nWe want to hear from you! We are looking to build the best team of people who will be empowered to do their best work. If you have what it takes, but don’t necessarily meet every bullet in the job description we encourage you to apply.\n\nThe US base salary range for this full-time position is $160,000 to $294,100 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\n\nPerks & Benefits\n* Comprehensive health plans* – 100% of premiums covered for employees & 88% of dependent premiums for US employees\n* Flexible Time Off for Exempt Employees/Generous PTO plan for Non-Exempt Employees – Take time to rest, relax and explore! Plus we offer Summer Fridays!\n* 401k,  Company ownership in the form of RSU’s & ESPP Program\n* Medical and retirement benefits vary by Country \n* For more detail visit www.matterport.com/careers \n\n\n\n\n\n\nBelief in Diversity\n\n\nAt Matterport, we don’t just accept differences, we celebrate them and recognize the value they bring to our customers and employees. Matterport is proud to be an equal opportunity workplace and works to create and support diversity at Matterport. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won’t unlawfully discriminate on the basis of gender, identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, sexual orientation, and any other category protected by law. We are committed to providing employees with a work environment that provides a sense of inclusion and belonging and is free of discrimination and harassment. We also consider all qualified candidates regardless of criminal histories, consistent with legal requirements.\n\n\nMatterport is likewise committed to working with and providing reasonable accommodation to all qualified applicants and employees with disabilities in accordance with the American Disabilities Act\n\n\nFor more information regarding how Matterport collects and uses personal information, please review our Privacy Policies. https://matterport.com/privacy-policy\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, Testing, DevOps, Education, Cloud, Senior and Engineer jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States

\nLivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  \n\nAt LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.\n\nWe are a remote organization, but we value the opportunity to bring our teams together for offsite events, team collaboration, and training sessions. Therefore, we are looking for candidates who are based in Poland and are willing to come into the office for these activities. If this aligns with your situation and preferences, we encourage you to apply for this role.\n\nOverview:\n\nOur global DevOps team is growing rapidly, requiring a manager to lead and collaborate across the US, EMEA, and APAC regions to support our datacenter and cloud environments. This team focuses on the stability and reliability of our global infrastructure by leveraging existing standards, processes, and automation solutions. The DevOps Engineer Manager will oversee a team of engineers, serve as a domain expert in networking technologies, and support both datacenter and cloud infrastructure.\n\nYou will:\n\n\n* Lead and manage projects, changes, and incident resolutions.\n\n* Make strong decisions in high-pressure, fast-paced environments.\n\n* Develop, maintain, and support data center and cloud technologies across our global infrastructure, including routing, switching, and cloud technologies.\n\n* Oversee the implementation of changes, upgrades, and preventative maintenance.\n\n* Troubleshoot hardware, software, and vendor incidents to resolution, and identify remediation improvements.\n\n* Develop and leverage automation and monitoring tools to maximize visibility and recovery.\n\n* Communicate and collaborate across teams and levels to manage projects or incidents.\n\n* Mentor and guide team members to enhance their technical skills and professional growth.\n\n\n\n\nYou have:\n\n\n* Strong working knowledge in configuring and troubleshooting routing protocols (BGP, OSPF, and static).\n\n* Extensive experience with data center and cloud-based networking technologies and infrastructure (LAN, WAN, firewall, SDWAN, BGP, DNS, load balancing, VPN, etc.).\n\n* Experience with Arista and Cisco configurations and maintenance.\n\n* Deep understanding of network protocols and services.\n\n* Extensive experience in Linux environments and enterprise distros.\n\n* Experience with software development and strong scripting skills.\n\n* Experience with Palo Alto firewall configurations and maintenance.\n\n* Experience with F5 LTM and AFM configurations and maintenance.\n\n* Experience with networking and securing Kubernetes with Calico.\n\n* Experience with cloud technologies and IaC deployments.\n\n* Experience with GCP, AWS, Azure cloud environments (Certifications preferred).\n\n* Experience with virtual and containerized deployments in both data center and cloud.\n\n* Experience with Kubernetes and GKE deployments and networking elements (CNI, Istio, Calico).\n\n* Experience with CI/CD pipeline components, support, functionality, and tools.\n\n* Experience with version control concepts and operations (Git).\n\n* Experience with data formats XML, JSON, YAML and parsing with Python data structures.\n\n* Experience working within an Agile development environment.\n\n* Experience with webhooks, API styles, HTTP response codes, and authentication mechanisms.\n\n* Experience with Ansible deployments and creating Ansible playbooks.\n\n* Experience with Jenkins and parameterization.\n\n* Use of automation tools and modules (Rundeck/Puppet/Terraform).\n\n* Experience with Network Automation and Programmability Abstraction Layer with Multivendor (NAPALM) framework.\n\n* Leverage model-driven programmability within an Arista networking environment.\n\n* Experience with cloud infrastructure such as Compute, Network, Storage, and Backup.\n\n* Understand the need to organize code into methods, functions, classes, and modules.\n\n* Experience with monitoring performance metrics and KPIs.\n\n\n\n\nAdditional Requirements:\n\n\n* Collect feedback and requirements from design and technical staff.\n\n* Create diagrams, business cases, and architectural design documents.\n\n* Support on-call and weekend rotation as needed.\n\n* Collaborate with cross-functional teams.\n\n* Able to handle stressful situations with a level-headed approach.\n\n* Excellent verbal and writing skills (English).\n\n\n\n\nNOTE: This is position in Poland. Please apply only if you are in Poland\n\nBenefits: \n\n\n* Health: medical, dental, and vision\n\n* Development: Native AI learning\n\n\n\n\n#LI-Remote\n\nWhy you’ll love working here:\n\nAs leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. \n\nBelonging at LivePerson: \n\nWe are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.\n\n We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Cloud, API and Engineer jobs that are similar:\n\n $57,500 — $92,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nKatowice, Silesian Voivodeship, Poland

\nThe role:\n\nAs the Manager of the Galileo Cards and Messaging team, you will be responsible for leading a team to ensure the highest levels of availability, performance, and security of the Galileo messaging platform and leading initiatives to improve overall capabilities in a highly distributed and dynamic environment. \n\nThe role requires an experienced engineering leader with excellent cross-functional and communication skills as well as backgrounds in operations, software development, systems performance, and resilience engineering.  Always focusing on the quality experience of our customers.\n\n What you’ll do: \n\n\n* Own the vision of the future Galileo Cards and Messaging platform\n\n* Lead by example, care for the team, and establish credibility with the quality of the team’s technical execution\n\n* Lead the development, delivery, and operation of the Messaging service\n\n* Proactively ensure the highest levels of system availability\n\n* Nurture a culture of continuous improvement and blameless retrospection  within the organization\n\n* Grow and mentor a team of engineers, building their talents by exposing them to new challenges and experiences\n\n* Participate in deep technical design discussions within the team, and across partner teams to ensure that we're building the right systems and keeping the quality high\n\n* Track project performance against defined milestones/goals.\n\n* Conduct process improvement projects to increase performance in vital program metrics.\n\n* Communicate ongoing project health with key stakeholders and business leadership\n\n\n\n\nWhat you’ll need:\n\n\n* BS/MS degree in Computer Science, Engineering, or a related subject \n\n* 8+ years of experience with software development\n\n* 3+ years of experience managing a team of engineers (can overlap with programming experience)\n\n* Consistent track record of performance management and career development of individual contributors\n\n* Ability to engage in technical and business discussions from both tactical and strategic viewpoints\n\n* Experience with operating in Cloud and distributed systems\n\n* Experience with Continuous Delivery principles and techniques\n\n* Experience with DevOps and full ownership of services from development to production\n\n* Ability to balance delivering on business objectives while also protecting the long term quality of platform\n\n* Experience leading cross-organizational efforts with different teams to ensure successful delivery of projects\n\n\n\n\nNice to have:\n\n\n* Expertise in building and deploying software using cloud services and AWS platforms including VPCs, ECS/EKS, etc.\n\n* Experience working in highly regulated environments such as FinTech\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, DevOps, Finance and Cloud jobs that are similar:\n\n $55,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

About Phaidra\n\nPhaidra is building the future of industrial automation.\n\nThe world today is filled with static, monolithic infrastructure. Factories, power plants, buildings, etc. operate the same they've operated for decades — because the controls programming is hard-coded. Thousands of lines of rules and heuristics that define how the machines interact with each other. The result of all this hard-coding is that facilities are frozen in time, unable to adapt to their environment while their performance slowly degrades.\n\nPhaidra creates AI-powered control systems for the industrial sector, enabling industrial facilities to automatically learn and improve over time. Specifically:\n\n\n* We use reinforcement learning algorithms to provide this intelligence, converting raw sensor data into high-value actions and decisions.\n\n* We focus on industrial applications, which tend to be well-sensorized with measurable KPIs — perfect for reinforcement learning.\n\n* We enable domain experts (our users) to configure the AI control systems (i.e. agents) without writing code. They define what they want their AI agents to do, and we do it for them.\n\n\n\n\nOur team has a track record of applying AI to some of the toughest problems. From achieving superhuman performance with DeepMind's AlphaGo, to reducing the energy required to cool Google's Data Centers by 40%, we deeply understand AI and how to apply it in production for massive impact.\n\nPhaidra is based in the USA but 100% remote; we do not have a physical office. We hire employees internationally with the help of our partner, OysterHR. Our team is currently located throughout the USA, Canada, UK, Norway, Italy, Spain, Portugal, and India.\n\n**Please only apply to one opening. If you are a better fit for another opening, our team will move your application. Candidates who apply to multiple openings will not be considered.**\nWho You Are\n\nWe are looking for a very experienced Software Engineer with a focus on MLOps tech leadership to be a part of our growing AI Platform team. You are bold and creative, and have deep empathy for customers. You will design and implement significant parts of the code base and will have the opportunity to make an immediate impact with your work and guide the product and team as we grow.\n\nYou are curious and like to understand technologies and their tradeoffs in depth - providing technical guidance to the team and peers as and when required. Leading by example, you have accumulated a wealth of insights and experiences from your hands-on involvement in the field, and you are committed to rolling up your sleeves and getting work done. You like joining and supporting other engineers in their work to learn from them as well as letting them benefit from your expertise and experience.\n\nYou have the motivation and skills to identify technical product needs, initiate projects and owning their delivery, including the involvement of engineering peers as needed. You are comfortable with challenging the status quo respectfully to drive and deliver technical excellence in the team.\n\n\n* We are seeking a team member located within one of the following areas: USA/Canada/UK/EU\n\n\n\nResponsibilities\n\nThe AI Platform team you are joining is responsible for building the core platform that powers model training, inference and decision making in our products. Furthermore the team owns MLOps and the services hosting our AI capabilities. Productionizing results from Research, as well as extending our systems and providing support according to our customer needs fall into team responsibilities as well. You will join this team as a very experienced engineer with a focus on MLOps solutions to grow our expertise in that area, but also contribute as a software engineer more widely in the team.\n\nAs an organization, we strongly believe in expertise across the stack. As such, you will experience flavors of Machine Learning, Software Engineering, Distributed Systems, MLOps and DevOps.\n\nIn particular, you will:\n\n\n* Design, build and lead the MLOps initiatives and vision for the AI Platform to strengthen automation, orchestration, versioning, observability, monitoring and collaboration for the platform.\n\n* Build and design scalable components for the AI Platform to allow high throughput training and inference for RL agents doing realtime inference for autonomous control of industrial systems.\n\n* Contribute to the design and implementation of the product backend by writing REST & gRPC API services and scalable event-driven backend applications.\n\n* Design clear, extensible software interfaces for the team's customers and maintain a high release quality bar.\n\n* Perform DevOps duties of CI/CD, Release & Deployment management.\n\n* Be a part of our global production oncall team and, own & operate your services in production, meeting Phaidra’s high bar for operational excellence.\n\n* Lead cross-functional initiatives collaborating with engineers, product managers and TPM across teams.\n\n* Mentor your peers and be a technical role-model in the team.\n\n\n\nOnboarding\n\nIn your first 30 days…\n\n\n* You will be immersed in an onboarding program that introduces you to Phaidra and our product.\n\n* You will spend time in the Engineering org, learning how the teams operate, interact, and approach problems.\n\n* You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra.\n\n* You will set up your development environment and start working on an onboarding exercise that will introduce you to various parts of our code base.\n\n* You will learn about how we use agile and be able to navigate our sprint boards and backlogs.\n\n* You will learn about various team standards and development & release processes.\n\n* You will start to learn about our system architecture and infrastructure.\n\n* You will start picking up few good “first-tasks” to get yourself accustomed to the end to end release flow.\n\n\n\n\nIn your first 60 days…\n\n\n* You will get a solid understanding of what Phaidra does and how we do it.\n\n* You will meet with team members across Phaidra and started building relationships that will help you be successful at your job.\n\n* You will complete the onboarding exercise and will be on your way to completing your first production task.\n\n* You will take ownership for the MLOps work on the team, identify gaps and propose roadmap items on the topic.\n\n\n\n\nIn your first 90 days…\n\n\n* You will be fully integrated in the team and with team members across the company.\n\n* You will have a more in-depth understanding of our system architecture and infrastructure.\n\n* You will complete your first on-call experience helping monitor and improve our production environments.\n\n* You will become an expert with our tooling.\n\n* You will start to contribute to knowledge sharing throughout Phaidra and the team.\n\n* You will take proactively drive MLOps topics in the team and represent it technically throughout the company.\n\n\n\nKey Qualifications\n\n\n* 10+ years of work experience.\n\n* Proven record on impact as a Tech Leader and bar-raiser for ambitious Software Engineering teams\n\n* Strong experience on designing and implementing MLOps solutions for AI production systems\n\n* Extensive experience with platform Software Engineering with the ability to contribute on all levels as an individual contributor and tech leader\n\n* Strong expertise on building, operating and monitoring large scale multi-tenant systems with high availability, fault tolerance, performance tuning, monitoring, and metrics collection\n\n* Ability to take ownership of realtime production systems - aligning technical with business requirements, raising the bar for operational excellence and on-call incident handling\n\n* Strong expertise in Python and Cloud environments\n\n* Very good grasp of Machine Learning (especially Deep Learning) fundamentals\n\n* Ability to collaborate and communicate effectively in an all-remote setting\n\n* Doing your work with curiosity, ownership, transparency & directness, outcome orientation, and customer empathy.\n\n\n\nBonus\n\n\n* Experience with building applications that can be deployed in cloud, as well as in hybrid or on-prem environment\n\n* Exposure to Reinforcement Learning or other in-depth knowledge on modern ML applications\n\n* Experience with industrial applications, industrial control systems, IoT, sensor time series applications, or similar\n\n\n\nRelevant Technologies from our Stack\n\n\n* Python, Go\n\n* PyTorch, PyTorch Lightning\n\n* Ray.io, Prefect, mlflow\n\n* REST & gRPC micro-services\n\n* Docker, Kubernetes, Terraform & Kapitan\n\n* GCP - GKE, PubSub, CloudSQL, BigTable, Postgres, etc.\n\n* Grafana Cloud, Prometheus\n\n* Poetry, Pants\n\n* Gitlab CI, ArgoCD, Atlantis\n\n\n\nGeneral Interview Process\n\nAll of our interviews are held via Google Meet, and an active camera connection is required.\n\n* \n\nMeeting with Operations (30 minutes): The purpose of this interview is to meet you, learn more about your background, discuss what you are looking for in a new position and cover formalities around your application.\n\n\n* \n\nTech Lead interview (60 minutes): This interview is a combination of technical and cultural fit assessment. We will cover your technical experience and the skills as an engineer and a tech lead while discussing projects that you have worked on in the past. You will meet the manager for the role as well as our VP of Engineering, with the opportunity to ask any questions about the team, role and engineering at Phaidra.\n\n\n* \n\nML system design & SRE (90 minutes): In this interview, we will go over a real world MLOps problem. You can expect to draw architecture diagrams using boxes & arrows in your browser. We will talk about system design, scalability and monitoring\n\n\n* \n\nML interview (60 minutes): This interview will focus on Machine Learning approaches, algorithms and theory. You will be asked about ML algorithms you are familiar with, how they work under the hood and how to use them in an applied setting.\n\n\n* \n\nCulture fit interview with Phaidra’s co-founders (30 minutes): This interview focuses on alignment with Phaidra’s values and the mutual cultural fit.\n\n\n\nBase Salary\n\n\n* US Residents: $156,000-$234,000/year\n\n* UK Residents: £108,000-£162,000/year\n\n\n\n\nSalary ranges for EU countries will vary based on the market rate for the location.\n\nThis position will also include equity.\n\nThese are best faith estimates of the base salary range for this position. Multiple factors such as experience, education, level, and location are taken into account when determining compensation.\nBenefits & Perks\n\n\n* Fast-paced and team-oriented environment where you will be instrumental in the direction of the company.\n\n* Phaidra is a 100% remote company with a digital nomad policy.\n\n* Competitive compensation & equity.\n\n* Outsized responsibilities & professional development.\n\n* Training is foundational; functional, customer immersion, and development training.\n\n* Medical, dental, and vision insurance (exact benefits vary by region).\n\n* Unlimited paid time off, with a minimum of 20 days off per year requirement.\n\n* Paid parental leave (exact benefits vary by region).\n\n* Home office setup allowance and company MacBook.\n\n* Monthly remote work stipend.\n\n\n\nOn being Remote\n\nWe are thoughtful about remote collaboration. We look to the pioneers - like Gitlab - for inspiration and best practices to create a stellar remote work environment. We have a documentation-first culture and actively practice asynchronous communication in everything we do. Our team stays connected through tools like Slack and video chat. Most teams meet daily, and we have dedicated all-hands meetings bi-weekly to build strong relationships. We hold virtual team building events once per month - and even hold virtual socials to watch rocket launches! We have a yearly in-person, all-company summit in locations like Seattle, Athens, Goa, and Barcelona.\nEqual Opportunity Employment\n\nPhaidra is an Equal Opportunity Employer; employment with Phaidra is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. We welcome diversity and strive to maintain an inclusive environment for all employees. If you need assistance with completing the application process, please contact us at [email protected].\nE-Verify Notice\n\nPhaidra participates in E-Verify, an employment authorization database provided through the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA). As required by law, we will provide the SSA and, if necessary, the DHS, with information from each new employee’s Form I-9 to confirm work authorization for those residing in the United States.\n\nAdditional information about E-Verify can be found here.\n\n#LI-Remote\n\nWE DO NOT ACCEPT APPLICATIONS FROM RECRUITERS.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Cloud, API, Engineer and Backend jobs that are similar:\n\n $70,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States

Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\nThe Opportunity\n\nOur customer base is growing faster than ever. We are looking for an experienced leader to advance our Enterprise Solutions Architecture program and manage an existing team of expert Postman Solutions Architects.  You will be responsible for day-to-day team management and coaching, exploring new ways to improve our post-sales operations, and leveraging analytical insights to ultimately retain and grow our customer base.  You will own the technical aspects of our post-sales process for the Enterprise customer segment. You'll be supported by all other Postman teams - from sales and engineering, to product management, data science, and our executives - to ensure our customers achieve value from their usage of Postman.\n\nThe Solutions Architecture Manager at Postman plays a pivotal role in leading a team who is responsible for delivering technical post-sales support and consultation to our customers. The Solutions Architecture team is composed of experts in APIs and Postman products, who work closely with customers to ensure successful implementation, integration, and utilization of Postman solutions.\n\nThis role is perfect for a visionary leader passionate about creating scalable solutions to enhance customer engagement, satisfaction and retention.\n\nWhat You’ll Do\n\nTeam Leadership:\n\n\n\n\n* Lead and mentor a team of Solutions Architects, fostering a culture of collaboration, technical “know-how”, continuous curiosity, and customer-centricity\n\n* Provide guidance and support to Solutions Architects in resolving technical challenges and addressing customer needs effectively and efficiently\n\n\n\n\n\n\nCross-functional Leadership:\n\n\n\n\n* Partner with leaders in Customer Success, Sales, Solutions Engineering, and other GTM teams to develop processes and resources that accelerate customer adoption of Postman\n\n* Collaborate with Product and Engineering teams to convey and advocate for customer feedback and enhancement requests that will improve customer satisfaction and address their key use cases, serve as the voice of the customer within the organization\n\n\n\n\n\n\nCustomer Consultation:\n\n\n\n\n* Collaborate with Sales, Solutions Engineering, and Customer Success teams to understand customer use cases and develop tailored solutions that meet their needs\n\n* Build strong relationships with customers, fostering long-term partnerships and driving customer satisfaction and loyalty\n\n* Advise on consultations with key customer stakeholders by assessing technical requirements and offering recommendations for optimal API development workflows\n\n* Work closely with Solutions Architects and customers to design and architect scalable and robust solutions using the Postman platform\n\n\n\n\n\n\nTechnical Expertise:\n\n\n\n\n* Stay abreast of industry trends, emerging technologies, and best practices related to API development methodologies and workflows\n\n* Act as a subject matter expert on the Postman platform, providing insights and guidance to both internal teams and external customers\n\n\n\n\n\n\nData-driven Strategy and Knowledge Sharing:\n\n\n\n\n* Leverage data analytics to identify trends and areas of improvement in how we can deliver value to customers\n\n* Develop and maintain technical documentation, best practices, and use case examples to enable customers to maximize the value of Postman solutions\n\n* Facilitate knowledge sharing sessions and workshops internally to enhance the technical expertise of the Solutions Architecture team\n\n\n\n\n\n\nAbout You\n\n\n* Strong technical background from a Bachelor's degree in Computer Science/Engineering, a related field, or relevant work experience\n\n* 3+ years leading customer-facing technical teams, or similar, with a track record of driving business growth\n\n* Strong experience with the enterprise SaaS sales process and customer relationship management\n\n* Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally with an extreme focus on being customer-centric\n\n* 5+ years of enterprise solutions architecture or sales/solutions engineering experience\n\n* 2+ years of software development experience\n\n* Comfortable engaging and working with all levels of technologists from individual developers, development teams, QA teams, architects, product managers, and engineering and product management leaders\n\n* Experience with engaging senior management and executive audiences to convey Postman's value proposition\n\n* Strong understanding of APIs, and experience with producing and consuming with APIs across different domains\n\n* Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle\n\n* Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\n* Great communication skills (presentation, verbal and written)\n\n* Enjoys a fast-paced environment and loves teamwork and collaboration\n\n\n\n\n \nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nThis is a remote role with a salary range of $157,000 - $212,000, plus a competitive equity package. Postman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, DevOps, Education, Cloud, API, Senior and Sales jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nWe all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.\n\n\nHere at 1Password we are deeply committed to customer privacy and security. The Security Team is passionate about our role in that mission and the ideal candidate for this role will share our excitement.\n\n\nWe’re looking for an experienced security engineer to join our highly collaborative team. In this role, you will collaborate cross-functionally with teams across the company to design and build infrastructure, technical controls, and programs that strengthen our security and privacy practices.\n\n\nThis is a remote opportunity within Canada and the US.\n\n\n\nWhat we're looking for:\n* Minimum of 7 years of combined experience in the security and DevOps spaces.\n* Demonstrated experience building and securing containerized environments including Amazon Elastic Container Service (ECS) and Amazon Elastic Kubernetes Service (EKS).\n* Experience writing and managing infrastructure-as-code using Terraform.\n* Experience automating tasks using a scripting language such as Python, Powershell, or Bash.\n* Experience writing/reviewing software in Go.\n* A heart for mentoring and leveling up your teammates.\n* Must excel in communication and demonstrate an exemplary customer service mindset.\n* Exceptional collaboration, communication, and relationship-building skills.\n* Proven ability to influence others, negotiate to positive outcomes, and gain buy-in from partner teams on large-scale initiatives.\n\n\n\nWhat you can expect:\n* To automate the building and managing of infrastructure for the Security team using containers, IaC, and CI/CD as we pivot towards self-reliance.\n* Partner with our Cloud Platform Engineering team to establish security standards and provide pre-secured templates to the rest of the 1password tech organization.\n* To operate as a technical leader by helping define the Infrastructure Security roadmap and by leveling up junior employees.\n* To collaborate cross-functionally to ensure 1Password systems are designed and built with security in mind. \n* Build strong relationships with partner and stakeholder teams in order to build a scalable infrastructure security program.\n\n\n\n\n\nUnited States-based roles only: The Annual salary for this role is between $180,000USD and $244,000USD, plus immediate participation in 1Password’s benefits program (health, dental, 401k and many others), utilization of our generous paid time off and, where applicable, participation in our incentive programs. All employees are owners of 1Password and receive an equity grant as part of their total package. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.\n\n\nWhat we offer:\n\n\nWe believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer: \n\n\nHealth and wellbeing\n> 👶 Maternity and parental leave top up programs\n> 👟 Wellness spending account\n> 🏝 Generous PTO policy \n> 💖 Company-wide wellness days off scheduled throughout the year \n> 🧠 Wellness Coach membership\n> 🩺 Comprehensive health coverage\n\n\n Growth and future \n> 📈 Employee stock option program for all full time employees \n> 💸 Retirement matching program\n> 💡 Training budget, 1Password University access, and learning sessions \n> 🔑 Free 1Password account (and friends and family discount!) \n\n\nFlexibility and community\n> 🤝 Paid volunteer days \n> 🌎 Employee-led DEI&B programs and ERGs\n> 🏠 Fully remote environment\n> 🏆 Peer-to-peer recognition through Bonusly \n\n\nYou belong here. \n\n\n1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. \n\n\nAccommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs. \n\n\nRemote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.\n\n\nSuccessful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.\n\n\nCandidate Privacy Notice\n\n\nWhen you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.\n\n\nCandidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [[email protected]].\n\n\nWhen we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [[email protected]] or through 1Password Support. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, DevOps, Education, Cloud, Excel and Engineer jobs that are similar:\n\n $45,000 — $75,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUS or Canada