\nSee yourself at Twilio\n\nJoin the team as our next Principal Solutions Engineer on Twilio’s Strategic Communication team!\n\nWho we are & why we’re hiring\n\nTwilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.\n\nAlthough we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.\n\nAbout the job\n\nThis position is needed to enable our customers to build the future of communications. The Twilio Principal Solutions Engineer is a critical part of the sales team.\n\nTwilio’s Principal Solutions Engineer is responsible for delivering the technical win at customer accounts. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions. They build customer trust in Twilio solutions.\n\nPrincipal Solutions Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers. \n\nAs a Principal Solutions Engineer, you will be a recognized pre-sales expert and technical influencer by sales leaders. You will run even the most complex opportunities independently.  Effectively communicating across departments and functions while owning the strategic vision for their organization across multiple calendar years. This is the go-to technical person for the sales team who mentors and uplifts their peers. You will work independently but actively prevent yourself from becoming a single point of failure within the team.  You will have the opportunity to grow your peers and partners within other departments bringing customer insights to other Twilions.\n\nResponsibilities\n\nIn this role, you’ll:\n\n\n* Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.\n\n* Take lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.\n\n* Be Hands-on, high-energy, passionate, and a creative problem solver with know how to get things done and ability to lead others to success.\n\n* Take the initiative to identify and solve problems - both for the customer and within the organization as we grow\n\n* Build highly interactive and engaging customer demonstrations while forming strong customer relationships\n\n* Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.\n\n\n\n\nQualifications \n\nNot all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!\n\nRequired:\n\n\n* 8 plus years pre-sales experience selling complex, technical products or customer facing experience, especially in delivery or consulting\n\n* Excellent communicator and presenter able to gain audience confidence\n\n* An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.\n\n* Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution\n\n* Previous software development experience in one or more of the following areas:\n\n\n\n* Backend (Java, C#, Node.js, Python, PHP)\n\n* Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)\n\n* Experience building with REST APIs\n\n\n\n\n\n\nDesired:\n\n\n* Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.\n\n* Previous experience in Telecom, SIP, Contact Center, or Security is a plus.\n\n\n\n\nLocation\n\n\n* This role will be remote, within the United States, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.\n\n\n\n\nTravel\n\nWe prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way. \n\nWhat We Offer\n\nThere are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.\n\nTwilio thinks big. Do you?\n\nWe like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.\n\nSo, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!\n\nIf this role isn't what you're looking for, please consider other open positions.\n\n*Please note this role is open to candidates outside of Colorado. The information below is provided for candidates hired in that location only.\n\nThe estimated pay ranges for this role are as follows:\n\n\n* Based in Colorado: $133,520.00 - $166,900.00.\n\n* This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.\n\n* This role is eligible to earn commissions. \n\n\n\n\nThe successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Travel, Cloud, API, Sales and Engineer jobs that are similar:\n\n $65,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States

TXI is looking for a Mobile Engineer who can see both the forest and the trees. \n\nBuilding the right thing is often harder than building it right. More than 80% of digital innovations fail because they are not solving the real user need. We take a pragmatic approach to innovation by deploying integrated teams to uncover insights from users and turn them into compelling digital solutions. As a boutique strategy and product innovation firm, our capabilities include product discovery, delivery, and adoption. As a Mobile Engineer, you have an opportunity to shape and define the products that you build.\n\n\nWhat your days will look like, what success looks like \n\nSetting proper expectations has a big impact on your progressional growth. Here is what you can expect in your first two years as a Mobile Engineer: \n\nWithin 1 month, you will\n//Start the company onboarding process, learning more about our company’s culture, values, history, and commitments to our clients //Gain an understanding of our integrated development process, tooling and frameworks, and project approach  \n\n//Shadow client teams to learn from our integrated squad(s) of designers, developers, and delivery managers \n\n//Learn more about the client experience, from product discovery through delivery and into maintenance  \n\n//Go deeper into the employee experience of working at TXI, meeting with key leaders across the company and building relationships with the broader team \n\nWithin 3 months, you will\n//Complete your onboarding process with your onboarding cohort \n\n//Start your first project and begin relationships with developers, designers, and delivery managers on your team as well as across the company \n\n//Engage your first client while learning more about their business, unique challenges, and growth opportunities  \n\n//Complete your first Sticky Note Game \n\n//Have a manager identified and receive your first quarterly feedback \n\n//Attend your first TXI Quarterly with the rest of the organization \n\nWithin 6 months, you will\n//See a high-impact project through, ideally from start to finish. You will participate in client-facing retrospectives along the way to look for opportunities to evolve and improve  \n\n//Complete a review with your manager  \n\n//Push your team to do its best work yet. You’ll know the team well by this point and will understand how to encourage them to do work that the whole team and company can be incredibly proud of \n\n//Advance the craft of software development at TXI. You’ll set a good example and share what you’ve learned with others \n\n//Learn new technologies to support further growth and develop your own skills \n\nWithin 1 year, you will\n//Attend a company retreat to get to know all of the employees outside of the office setting  \n\n//Potentially start with a second client or re-engage with your first client on a new product or phase of work while deepening your relationships \n\nAfter 2 years, you will\n//Have the opportunity to become an owner in the business \n\n//Look back proudly on the projects and organizational changes you’ve inspired or directed, which create an impact on how we do business  \n\n\nSome reasons why you might like working with us \n\nWe have been recognized for both our internal employee experience and for delivering a trusted customer experience. At TXI, we are very intentional about the way we work and support both our team and our clients. \n\n1. We focus on product innovation by helping to envision initial new product concepts for our clients. We are core contributors to shaping the work that we do and the problems we're working to solve. In addition to that ideation stage, we help them bring these new concepts to market. We help both to build the right thing (design thinking and product discovery) and build the thing right (agile mindset and iterative approach). \n\n2. We care about DEIB (diversity, equity, inclusion and belonging). To deliver the best solutions, we need as many bright and diverse minds in the room as possible, and we need to be able to learn from them once they’re here. That’s why we’re working to create an environment that’s comfortable and inclusive for everyone. Learn more about our DEIB learnings, roadmap, and history.  \n\n3. We work in a variety of industries, encourage our team members to explore new domains, solve different kinds of problems, and adopt new technologies. There is no getting bored in our portfolio; you’ll work across health care, edtech, manufacturing, and nonprofits–just to name a few–and build web, mobile, and IOT solutions. \n\n4. We work in integrated teams (and avoid staff augmentation). At TXI, we seek to bring all of the good ideas to the table so you learn from the talented teammates you regularly pair with. Product, design, and development regularly collaborate, and we are all listening to the same users. \n\n5. We are intentional about supporting each individual's growth. "Challenge and support each other" is a core value of the company and we take that mission seriously.  That's why every employee has a personal learning and development budget and a bi-weekly conversation with their manager about their progress–as well as why our CEO created the Sticky Note Game to encourage each person's path at TXI. \n\n6. We believe that wellness and a sustainable pace deliver the best outcomes. To be dedicated partners, we commit to our clients for a sustainable 35 hours a week. We don't require regular travel or client on-site time. Our team members have flexible schedules with a hybrid (co-located or remote) working environment and discretionary time off because we respect that everyone has a life outside of work. \n\n7. We value transparency and open discussion. You will have a front-line view of the company's performance, risks and issues, finances and budgets. With unique tools and facilitation techniques, we also regularly connect and discuss topics as a company to guide our path forward. \n\n8. We build products that matter. We advance the causes and goals of our partners and consistently deliver outcomes for them. See some examples below.  \n\n\nWhat We Make \n\nFor over two decades, we've partnered with clients across industries to research, design, and develop custom web and mobile applications that make a meaningful impact. These impacts include:  \n\nEmpowering nonprofits with real-time insight into progress and potential for donor impact through transformative fundraising software \n\nDesigning a digital experience that is driven by evidence-based treatment and therapy plans to support LGBTQ+ youths between the ages of 14 and 17 who face societal and personal biases due to their orientation prior to coming out  \n\nDriving accountability and motivation for patients recovering from spinal surgery through an integrated mobile app and wearable device on the patient’s lower back \n\nImproving prediction of patient enrollment in global clinical trials for life-saving drugs through the integration of advanced analytics and digital innovation   \n\nCreating a new mobile app to inspire employees to love where they work by delivering meaningful savings and recognition in their workplace, while also amplifying merchant partner reach across the US \n\nBut the work is just part of what makes TXI a rewarding place to be. We support each others’ interests—whether it’s volunteering, organizing meetups, speaking at industry events, or learning new techniques and technologies. If there's something you're passionate about, we want you to pursue it so you can teach it to the rest of us. Our company Lunch & Learns, Sticky Note Game, and regular practice meetings are just some of the ways we create space for sharing, learning, and professional development.  \n\n\nWhat We Offer \n\nWe believe in equitable pay. The salary range for this role is $110,000 to $160,000. In addition to our base compensation, we offer a bi-annual bonus based on company performance and the following benefits, intended to take care of you (and the people you care about): \n\n-Quality health insurance\n-Paid parental leave policy (equal for all TXI parents) and discretionary paid time off\n-401k plan, including employer matching\n-The option to work fully remote with minimal client or onsite client work\n-Company retreats and Quarterly days \n- a chance to connect with each other in person and outside of the office\n-Benefits for continuing education, donation matching, renewable energy switching \n\n\nLocation \n\nUS-friendly hours are strongly preferred. We have a remote-first environment at TXI–with distributed team members in the US, Canada, and Europe who are working from home. We communicate and collaborate effectively in a remote environment with tools like Miro, Notion, Slack, and Zoom. We also prioritize virtual bonding and values such as inclusivity, autonomy and trust while ensuring we take steps to foster positive interactions between employees. \n\nWhile we encourage asynchronous communication, we often work in pairs or in collaboration sessions, so it is important to have some core hours of overlap with our clients and fellow team members. Regardless of where you are living and working, we will get together in person and as a company several times a year to help build connections and foster relationships within our team. \n\n\nWhat to expect next \n\nIf we move forward, here's the rest of the process that we’ll use to learn whether this role is an amazing fit for you: \n\nInitial Interviews: First, you’ll chat with a TXI recruiter. After connecting with our recruiting team, you’ll meet the hiring lead over Zoom and cover some TXI basics. Then, the conversation will focus on your past work and how it relates to what you’d be doing at TXI. This stage is a 2-call process and should take no more than 90 min total (unless you want to dig in, chat more and spend some extra time learning about us!). \n\nVirtual Pairing Session: Here is where we give you a preview for the role, as well as the space to show off your skills. You’ll build a simple app that is intended to allow you to set up your environment, use the tools you're most comfortable with, and choose the languages and frameworks in which you feel most confident. You will then pair with 2 developers on the team to build upon it. This stage should take no more than 90 minutes total and we'll both have a clear sense of how we work together by the end. \n\nFinal All Team interview: At this stage we're incredibly excited about your potential with TXI. You’ll get to know more about the team you'd be working with over a 3.5 hour-long session. You'll hang out with 6 to 8 of your potential integrated team members, and we will learn more about your holistic fullstack tech experience, consultative skills, and values. You will also spend time with some of our leadership team to talk about how TXI can support you on your personal journey. \n\nOffer/Decision within 24-48 hours: You’ve made it! You successfully completed the process and spent about 6-7 hours learning about us while sharing more about yourself. Once we get to this stage, we like to move fast. We are committed to debriefing within 24 hours and presenting a final decision within 48 hours (or less!) of your final interview day. If we choose to move forward, our team will collaborate with you to ensure that you have all the information you need to make the right decision for you and your career!    \n\n\nWe take equality seriously \n\nTXI is proud to be an equal opportunity workplace and is committed to equal opportunity employment without regard to race, religion, color, gender (including gender identity, change of sex, and transgender status), sexual orientation, age, disability, ancestry, national origin, military or veteran status, marital status, genetic information or any other characteristic protected by applicable law.  \n\nIn an effort to protect our employees and their families during these unusual times, proof of COVID-19 vaccination is required as a condition of employment with TXI.  This means all individuals must be fully-vaccinated (i.e. two weeks after their second shot for a 2-dose vaccine such as Pfizer or Moderna, or two weeks after a single-dose vaccine such as Johnson & Johnson) to be employed with TXI.  Of course, we are willing to consider requests for accommodation on an individualized basis.  Any medical information will be kept confidential.\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel, Mobile, Medical and Engineer jobs that are similar:\n\n $75,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nVirtual Location