About the Role:\n\nThe Director of Vendor Operations plays a critical leadership role in Chime's Scaled Operations organization. You will be responsible for the strategic oversight and management of Chime's vendor partnerships that enable efficient and excellent member service experiences across our contact centers and back-office operations. This includes performance management, compliance, footprint strategy, and fostering a strong Chime culture within our vendor sites.\n\nThe base salary offered for this role and level of experience will begin at $168,570 and up to $238,900. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.\nResponsibilities:\n\n\n* Develop and execute the long-term strategic vision and roadmap for Chime's vendor operations, aligning to our guiding principles of frictionless products, self-service capabilities, and excellent support experiences\n\n* Lead all aspects of the full lifecycle management of vendor relationships, including selection, contracting, integration, optimization, and potential transition/off-boarding\n\n* Drive continuous improvement of vendor performance through KPI management, root cause analysis, process standardization, and implementation of operational excellence initiatives\n\n* Collaborate closely with internal teams (member experience, product, workforce management, etc.) to ensure seamless integration and alignment of vendor operations with Chime's evolving business needs\n\n* Provide strategic thought leadership, insights, and recommendations to executive stakeholders on vendor footprint, capabilities, and overall operations strategy\n\n* Lead, mentor, and develop a hard-working team of vendor management professionals across operational analysis, partner management, and process excellence\n\n* Exemplify Chime's cultural values and ensure consistent delivery of superior member experiences through our vendor partners\n\n\n\nQualifications:\n\n\n* 15+ years of dynamic experience in contact center operations, vendor management, and operational strategy within high-growth environments\n\n* Consistent track record of leading and optimizing large-scale, global vendor operations while maintaining operational efficiency and cost optimization\n\n* Demonstrated ability to influence, negotiate, and maintain strong strategic partnerships with vendors and executive stakeholders\n\n* Excellent analytical, problem-solving, and decision-making skills with the ability to synthesize sophisticated operational data into actionable insights\n\n* Outstanding communication and leadership skills with the ability to inspire teams and drive organizational change\n\n* Willingness to travel domestically and internationally (~20%)\n\n* Experience within the fintech industry is a strong plus\n\n\n\n\nThis role demands a top-tier operations leader with deep expertise in leading and optimizing large vendor ecosystems in support of delivering seamless, elite customer experiences at scale. The ideal candidate will possess a unique blend of strategic vision, operational rigor, vendor management capabilities, and servant leadership.\nA little about us\n\nAt Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. \n\nWe created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.\n\nSo far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small. \n\nWe’re uniting everyday people to unlock their financial progress—will you join us? \n\n*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.\nWhat we offer\n\n\n* 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote\n\n* 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit\n\n* 💰 Competitive salary based on experience\n\n* ✨ 401k match plus great medical, dental, vision, life, and disability benefits\n\n* 🏝 Generous vacation policy and company-wide Take Care of Yourself Days \n\n* 🫂 1% of your time off to support local community organizations of your choice\n\n* 🧠 Mental health support with therapy and coaching through Modern Health\n\n* 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents\n\n* 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.\n\n* 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!\n\n* 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress\n\n\n\n\nWe know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.\n\nWe hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know. \n\nTo learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. \n\n#LI-AM1 #LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Music, Travel and Non Tech jobs that are similar:\n\n $100,000 — $200,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\nBlend helps lenders maximize their digital agility. Our digital lending platform is used by Wells Fargo, U.S. Bank, and other leading financial institutions to increase customer acquisition, improve productivity, and accelerate the delivery of any banking product across every channel. We process more than $3.5 billion in mortgages and consumer loans daily, helping millions of consumers get into homes and gain access to the capital they need to lead better lives.\n\nBlend is seeking a Closing Operations Specialist to support our Blend Notary Team. Our ideal candidate has knowledge of closing documents and the closing process and excellent communication skills. This role will report to Notary Ops Manager, working alongside them to help sustain quality closing processes.\nNOTE: This role requires you to be ONSITE at our Westlake Village, CA office. There will be no relocation package offered and only local candidates will be considered for the role.\nHow you'll contribute: \n\n\nSupports and assists with accuracy in mortgage document completion, mortgage closing standards and filing requirements \n\nAids in maintenance and preparation of training materials and workflows ensuring they adhere to internal and external guidelines\n\nKeep abreast of RON regulatory changes and shares understanding of RON closings\n\nAssists all team members by answering questions \n\nInforms manager of any missing items or problems relevant to closing\n\nReturns all calls, voicemails, and emails in a timely manner\n\nPerform operational tasks and other duties as assigned by manager\n\n\n\nWho you are: \n\n\nMinimum of 2 years of operations or administrative experience. Preferably mortgage loan processing experience or escrow assistant experience\n\nExperience working in a high volume environment \n\nNotary public preferred\n\nExcellent verbal and written communication skills\n\nExcellent interpersonal and customer service skills\n\nTeam player, open minded, easily adaptable to change\n\nOpen to shifts ending as late as 9-11 PM CST\n\n\n\n\nTo comply with local legislation, as well as to provide greater transparency to candidates, we share base pay ranges on all job postings regardless of desired hiring location.\n\nFor full time hires, the hiring hourly compensation range for this position is between $22/hr ~ $26/hr. This role is also bonus eligible. Blend benefits and perks are described below.  \n\nFinal pay offer amounts will vary depending on multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience. Base pay will be adjusted for part-time roles to reflect scheduled hours.\nBenefits and Perks: \n\n\n* Meaningful equity and a 401(k) plan\n\n* 401(k) with matching plan\n\n* Comprehensive health benefits \n\n* Wellness benefits covering a variety of wellness activities, fitness classes, fitness equipment and more \n\n* Weekly remote all hands\n\n* Up to 15 days accrued vacation per year\n\n* 16 weeks of paid parental leave\n\n\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Non Tech and Non Tech jobs that are similar:\n\n $50,000 — $75,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWestlake Village, California, United States

\nAbout us: \n\nWe’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.\n\nWe want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.\n\nWe're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.\n\nYour day-to-day   \n\nAs the Ad Operations Manager you will be involved with the managing, maintenance and troubleshooting of the AdServer as well as all other key marketing platforms. The role offers the opportunity for an ambitious person to work closely with a world class marketing team.\n\nThe Role\n\nYou will;\n\n\nAct as primary Ad Operations point of contact for display, affiliates, PPC and social marketing teams; fielding questions regarding creative restrictions, ad trafficking technologies, creative implementation and maintenance.\n\nAssist with new product testing and efficiency initiatives\n\nCreate, define, and enforce Ad Operations policies, effectively communicating restrictions and limitations across multiple teams.\n\nProvide in-depth support and training for creative management tools, varying creative types, and troubleshooting 3rd party reporting discrepancies.\n\nManage and lead projects independently and within deadlines\n\nThink critically about processes and provide feedback on improvements to our ad system\n\nHave experience/ knowledge of ad tech solutions\n\nBe commercially aware: understand the impact of the promotions and the potential risks/costs involved\n\n\n\n\nYou’ll get:\n\n\nthe chance to shape this role around what’s good for you and us\n\nvery flexible working – we care about what you do, not the minutes you work\n\na load of benefits, including a personal training budget, health insurance, generous caregiving leave and more you can read about here: https://monzo.com/careers/ \n\n\n\n\nThe Interview Process:\n\nOur interview process involves three main stages: \n\nRecruiter Call (Phone Call) (30mins)\n\nInitial Call (Video Call) (30 mins)\n\nx2 interviews via Google Meet (Video Call) (x2 60mins)\n\n\n\nOur average process takes around 2-3 weeks but we will always work around your availability. \n\nYou will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on [email protected] \n\nWhat’s in it for you:\n\n💰Salary is dependant on experience ➕ stock options \n\n📍This role can be based out of our London office next to Liverpool Street station - in a hybrid way of working between the office and home. Or, we would look at candidates on a fully remote basis. \n\n⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\n\n📚Learning budget of £1,000 a year for books, training courses and conferences\n\n➕And much more, see our full list of benefits here \n\nEqual Opportunity Statement\n\nWe are actively creating an equitable environment for every Monzonaut to thrive.\n\nDiversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog,  2021 Diversity and Inclusion Report and 2021 Gender Pay Gap Report.\n\nWe're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.\n\n#LI-JB1 #LI-REMOTE \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Support, Testing, Marketing and Non Tech jobs that are similar:\n\n $60,000 — $97,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom

\nAs a Database Administrator for the Banno Platform at Jack Henry, you’ll get the chance to make a positive impact on people’s lives. We believe that the world is a better place with community banks and credit unions. To that end we strive to make solutions that empower community financial institutions to make digital banking personal.\n\nYou will ensure that our databases are performant, resilient, and monitored. You will partner with developers and infrastructure engineers across the engineering organization to solve database related issues, both in development and production. You will help developers write efficient queries and review code that interacts with our databases as well as plan and execute major upgrades and maintenance tasks with minimal required downtime.You will participate in workload migration from private data centers to public cloud.\n\nThis is a remote position with the ability to collocate at several JHA locations nationwide if desired. Work hours are flexible, but gravitate towards US business hours. Occasional travel may be required for professional development conferences or company meetings.\n\nSkills and Expertise \nYou may not be able to check off every item, but if you’re the type of person willing to stretch and learn then we’d like to hear from you.\n\n\n* 3+ years relational database management with a focus on PostgreSQL 9.4 and above\n\n* 6+ years of experience in software development or related field.\n\n* Experience designing and maintaining mission-critical relational databases in production operations - specifically PostgreSQL, but familiarity with other datastores and no-sql datastores is a plus.\n\n* Systems engineering experience: including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters and troubleshooting.\n\n\n\n\n\nYour Work\n\n\n* Work closely and cooperatively with engineering, operations, and other stakeholders in the design, implementation and support of database operations.\n\n* Plan and execute data migrations between data centers and cloud providers. To include disaster recovery exercises.\n\n* Contribute to the development of a strong, mature, and resilient team by assisting and mentoring less experienced peers.\n\n* Coordinate database upgrades and migrations with the engineering and management with a focus on minimizing downtime.\n\n* Ensure that the highest levels of security and privacy are in place.\n\n* Be available alongside your peers, off-hours, to support the production environment.\n\n* Build dashboards for database health and alerting.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Admin, Senior, Cloud, Travel, Linux and Non Tech jobs that are similar:\n\n $70,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n