\nLead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri.  Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate.\n \nWe are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity.\n\n\nSimply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone’s money does what it’s supposed to do. \n\n\nRole Description: As a Project Coordinator, you will play a pivotal role in ensuring an outstanding client experience for our internal stakeholders and fintech Banking-as-a-Service (BaaS) and Payments strategic partners. In this role, you will report to a Senior Program Manager and be responsible for facilitating the planning, execution, and completion of projects within specified deadlines. You will also support the team as a secondary liaison between program managers, and other internal and external stakeholders, ensuring effective communication and coordination throughout the program lifecycle. The key responsibilities of this position include managing multiple projects to improve internal and external processes, advocating for change management, ushering deliverables through to completion, maintaining awareness of the status of program and project milestones and reporting out on status completion.\n\n\n\nIn this role you will: \n* Lead and coordinate internal facing partnership projects, inclusive of managing deliverables, ongoing requests and tracking progress of Partner onboarding and expansions \n* Manage reporting and tracking of partner onboarding and ongoing program management activities such as open requests, past due items and setting up needed workspaces via various program and project management tools\n* Create and oversee the rollout of Asana spaces to external and internal stakeholders, inclusive of developing processes, rules and workflows, roll out schedules, and training stakeholders \n* Facilitate content governance and change management across external-facing materials, ensuring consistency and maintaining version control\n* Develop, design and maintain partnership metrics and reporting (including program onboarding status, dependencies or roadblocks)\n* Communicate project expectations and timelines to all internal stakeholders in a timely and concise manner.\n* Collaborate with internal teams to gather project requirements, define scope, and develop accurate time estimates for deliverables.\n* Demonstrate exceptional organizational skills by effectively prioritizing workloads within and across project teams.\n* Support program managers in partner meetings, including meeting minutes, action item tracking, materials preparation and related logistics.\n* Manage all project aspects including scheduling meetings, coordinating logistics, and overseeing team activities to ensure project milestones are met.\n* Provide regular project status updates to team members, clients, and senior management, highlighting achievements, challenges, and next steps.\n* Develop repeatable and fulsome onboarding program for new team hires \n* Actively participate in team initiatives aimed at achieving departmental and company objectives.\n\n\n\nQualifications: \n* A bachelor's degree or equivalent\n* 0-2 years of project or program management experience\n* Financial services experience (either at a financial institution or fintech company) is a plus\n* Comfort with program/project management tools like Asana, GSuites, Confluence, or ability to learn new systems and team workflows quickly\n* Excellent technical troubleshooting and process implementation skills\n* Ability to plan, set priorities, organize, and coordinate work with others.\n* Be action-oriented, with strong organization skills and attention to detail\n* Are client-obsessed and have a desire to deliver high customer service to team members and candidates\n* Have excellent communication skills coupled with a passion for business and technology\n* Thrive working in a fluid environment with high autonomy\n\n\n\nWhat we offer:\n* At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life\n* Competitive compensation, including opportunities based on experience, geographic location, and role\n* Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA\n* Paid parental leave\n* Flexible vacation policy, including PTO and paid holidays\n* A fun and challenging team environment in a dynamic industry with ample opportunities for career growth \n\n\n\n\n\n\n*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.\n\n\n*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n\n\n*Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\n\n*Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\n\n**Our compensation reflects the cost of labor across several US geographic markets. Pay is based on a number of factors and may vary depending on geographical market location, job-related knowledge, skills, and experience. These ranges may be modified in the future. \n\n\nZone 1: $69,000 - $79,000 (SF/Bay Area, NYC, Seattle, LA)\nZone 2: $61,000 - $72,000 (Austin, Boston, Chicago, Denver, San Diego, DC)\nZone 3: $57,000 - $66,000 (Other US Metros)\n\n\n#LI-BC1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Finance, Senior and Legal jobs that are similar:\n\n $70,000 — $122,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nLead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri.  Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate.\n \nWe are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity.\n\n\nSimply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone’s money does what it’s supposed to do. \n\n\nRole Description: As an Associate Program Manager, you will play a pivotal role in ensuring oversight of and an outstanding client experience for our internal stakeholders as well as our fintech Banking-as-a-Service (BaaS) and Payments strategic partners. In this role, you will report to a Senior Program Manager and be responsible for serving as a liaison between other internal or external stakeholders, ensuring effective communication and coordination throughout the partner lifecycle. The key responsibilities of this position include managing multiple tasks, ushering deliverables through to completion, maintaining awareness of the status of program and project milestones and reporting out on status completion.\n\n\n\nIn this role you will: \n* Manage the entire lifecycle of relationships with Lead’s highly valued fintech strategic partnerships, including onboarding, ongoing monitoring, and eventual offboarding, under the guidance and direction of Senior Program Managers\n* Serve as the primary point-of-contact and bridge between external partners and internal teams on all aspects of the relationship\n* Lead and coordinate external and internal facing partnership meetings, inclusive of taking notes, managing deliverables & action items, ongoing requests and tracking progress of partner implementation\n* Manage tracking of all partner onboarding and ongoing program management activities such as open requests, past due items, scheduling, setting up needed workspaces using  program/project management tools, and upkeeping maintenance\n* Assist partners with training and any questions, including  trouble shooting issues related to Lead’s workspace tools, processes and systems\n* Facilitate content governance and change management across external-facing materials, ensuring consistency and maintaining version control\n* Develop, design and maintain partnership metrics and reporting (including program onboarding status, dependencies or roadblocks)\n* Communicate project expectations and timelines to all internal stakeholders in a timely and concise manner\n* Collaborate with internal teams to gather project requirements, define scope, and develop accurate time estimates for deliverables\n* Demonstrate exceptional organizational skills by effectively prioritizing workloads within and across project teams in a rapidly changing and fast-paced environment\n* Support other program managers in partner meetings, including taking meeting minutes, action item tracking, materials preparation and related logistics\n* Provide regular project status updates to team members, clients, and senior management, highlighting achievements, challenges, and next steps\n* Participate in and complete other tasks, projects and team initiatives as assigned in between day-to-day activities\n\n\n\nQualifications: \n* A bachelor's degree or equivalent\n* 2-3 years of project or program management experience\n* Financial services experience (either at a financial institution or fintech company) is a plus\n* Comfort with program/project management tools like Asana, GSuites, Confluence, or ability to learn new systems and team workflows quickly\n* Excellent technical troubleshooting and process implementation skills\n* Ability to plan, set priorities, organize, and coordinate work with others.\n* Be action-oriented, with strong organization skills and attention to detail\n* Be client obsessed and have a desire to deliver high customer service to team members and candidates\n* Extremely adaptable to change\n* Have excellent communication skills coupled with a passion for business and technology\n* Thrive working in a fluid environment with high autonomy with the self motivation to ask questions and problem solve\n\n\n\nWhat we offer:\n* At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life\n* Competitive compensation, including opportunities for equity grants, based on experience, geographic location, and role\n* Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA\n* Paid parental leave\n* Flexible vacation policy, including PTO and paid holidays\n* A fun and challenging team environment in a dynamic industry with ample opportunities for career growth \n\n\n\n\n\n\n*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.\n\n\n*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n\n\n*Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\n\n*Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\n\n**Our compensation reflects the cost of labor across several US geographic markets. Pay is based on a number of factors and may vary depending on geographical market location, job-related knowledge, skills, and experience. These ranges may be modified in the future.\n\n\nZone 1: $97,850 - $117,500 (SF/Bay Area, NYC, Seattle)\nZone 2: $87,122 - $102,302 (Los Angeles, Chicago, Austin, Denver, Boston, Washington DC, San Diego, Philadelphia, Portland, Sacramento, Miami)\nZone 3: $74,125 - $88,850 (Other US Metros)\n\n\n#LI-BC1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Finance, Senior and Legal jobs that are similar:\n\n $70,000 — $122,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nThe role\n\nWe are seeking a proactive and detail-oriented Business Controls Analyst to join our Cardholder Services team. You will play a pivotal role in enhancing our customer operations through effective issue resolution, risk management, control design, consistent control execution, and operational support. With a keen understanding of operations dynamics, risk controls, and a strong interest in solving business problems, the ideal candidate will contribute to the smooth execution of our business operations, ensuring that we not only meet but exceed our business objectives in a compliant way.\n\nThe Business Controls Analyst is responsible for working with business partners (including risk management, compliance, and internal audit) to understand, identify, and resolve open issues. This person will work very closely with issue owners to drive quality documentation across the issue management lifecycle from issue identification through closure/escalation, and drive accountability with issue owners to ensure resolution. Additionally, this person will also be responsible for creating and delivering reports to ensure full awareness across the business.\n\nThe Business Controls Analyst will act as an advisor to cross-functional teams and will help identify common and disparate control issues, help teams with root cause analysis resulting from insufficient controls, as well as provide the organization with guidance and governance over the implementation of Corrective Action Plan’s (CAP). They will also help establish workflows/processes to support and drive consistent issues management resulting from risk and control self-assessments (RCSAs); facilitate and assist with control issues, management and remediation; and assist teams with the development and implementation of 1LOD risk issue/corrective action plans and reporting.\n\nAdditionally, this role will promote risk awareness and the overall effectiveness of the risk program across SoFi’s subsidiaries in line with Business and Enterprise RIsk Management (ERM) goals and processes.\n\nWhat you’ll do:\n\n\n* Partner with issue owners, auditors, and reviewers to build issue resolution plans that meet expectations and creatively solve issues. This includes strong root cause analysis and the ability to effectively risk rank and prioritize the highest risk issues.\n\n* Exceed timeliness goals and meet issue management deadlines.\n\n* Build out a milestone management model that ensures we are on track throughout the issue management process. \n\n* Partner and collaborate across business units to facilitate, tackle, and report on issues arising from Risk Control Self Assessments (RCSA’s).\n\n* Partner with business units as well as SoFi enterprise risk teams to identify, mitigate, and migrate Issue and corrective action planning to a common system of record.\n\n* Develop procedures and training to ensure a common set of issue/corrective action planning standards are followed.\n\n* Develop key success measures/metrics and reporting to determine the effectiveness of issue identification and corrective action planning.\n\n* Develop and provide risk reporting to management that tracks status, open items, and any risks that require escalation.\n\n* Support the company’s three-lines of defense (3LOD) program.\n\n* Maintain a comprehensive understanding of existing and emerging regulatory requirements, operational processes, inherent risks, and internal policies & practices to provide advice to stakeholders.\n\n* Issue Resolution and reporting: Act as the first point of contact for any cardholder services issues, ensuring quick and efficient resolution. Develop and implement strategies to mitigate future risks, enhancing our overall control environment.\n\n* Risk Management:  Monitor and identify potential risks in cardholder services and issue management activities. Collaborate with the risk management team to develop and enforce control measures, key risk indicators, and safeguarding business operations and client satisfaction.\n\n* Process Improvement: Continuously evaluate and improve cardholder operations, incorporating best practices in risk management and effectively closing identified issues. Drive initiatives (process workflows, risk and control identification, control strengthening activities, etc.)that contribute to operational excellence and customer success by partnering with compliance, legal, risk management, and internal audit.\n\n* Stakeholder Collaboration:  Work closely with internal teams, such as disputes, operational fraud, customer service, finance, etc.\n\n* Knowledge Sharing:  Act as a knowledge resource for the cardholder services leadership team on risk controls, managing issues from opening to effective closure, and industry regulations as applicable. Organize training sessions to enhance team capabilities and knowledge.\n\n\n\n\nWhat you’ll need:\n\n\n* A Bachelor's Degree or 4 years of relevant experience instead of a degree.\n\n* Minimum 5+ years of experience in operational risk processes in a financial services and/or banking environment; specifically managing first or second line of defense risks, controls, and issue management.\n\n* Experience mapping root cause analysis, corrective action planning etc. across multiple teams and enterprise-wide.\n\n* Strong ability to create a culture of ownership, accountability, collaboration, and ability to influence.\n\n* Demonstrated initiative to identify problems that need to be addressed and prioritized.\n\n* Partnership mindset to ensure we have positive and productive working relationships with auditors and examiners. \n\n* Experience with risk data, reporting, and analysis.\n\n* Experience in highly-matrixed, fast-paced environments.\n\n* Working knowledge of Google Suite.\n\n* Results-oriented and attention to detail.\n\n* Strong verbal and written communication skills. \n\n* Ability to balance multiple critical priorities simultaneously.\n\n* Ability to build a process from the ground up and drive engagement from business partners.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance and Finance jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\n📍London | 💰 £150,000- £200,000 + Benefits | Data Science \n\nAbout us \n\nWe’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.\n\nWe want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.\n\nWe're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.\n\nAbout our Data Discipline\n\nWe have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives data scientists the head space to focus on more impactful business questions and analyses.\n\nWe work in cross-functional squads where every data practitioner is a member of a central data discipline and fully embedded into a product squad alongside Engineers, Designers, Marketers, Product Managers, Finance Analysts etc.\nYour Mission \n\nYou will be responsible for partnering with senior stakeholders in Fincrime to develop evidence-driven solutions to important Financial Crime problems. You will apply your leadership experience and data expertise to solve complex business challenges, help drive decision-making (at squad and leadership level) and develop data products (where appropriate) that will improve our ability to fight financial crime and keep customers safe. You will lead a team of data professionals of currently 25 people. You will also be part of the wider data leadership group and help shape the role that data plays across the company.\n\nYour day-to-day \n\n\n* Establish yourself as a trusted member of the financial crime and product senior leadership teams with the capacity for getting things done and to enable better decision making\n\n* Bring data leadership and rigour to our financial crime function and build a strategic understanding of the business while structuring complex projects to bring them to life\n\n* Set the data strategy for financial crime area which will help us to build one of the most effective fincrime prevention and detection capabilities in the financial industry\n\n* Own complex, data driven systems to combat fraud and financial crime, including customer risk assessments and transaction monitoring\n\n* Help your team to focus and to prioritise for highest impact initiatives for the business\n\n* Effectively manage stakeholder relationships and expectations across various functions like engineering, product, operations and first and second lines of defence\n\n* Develop and further scale a high performing team of data professionals across a wide range of data capabilities\n\n* Coach managers and individual contributors, helping them to grow professionally and personally\n\n\n\n\nYou should apply if:\n\nWhat we’re doing here at Monzo excites you!\n\n\n* You have multiple years of experience in a hands on data role in the past and have now been leading data science teams in operations, financial crime or fraud\n\n* You consider yourself an empathetic leader and have experience managing multiple data individual contributors and data managers and you really enjoy that part of the job\n\n* You’re as comfortable getting hands-on as well as taking a step back and thinking strategically and proactively identifying opportunities\n\n* You have experience working together and collaborating with senior business stakeholders\n\n* You have experience leading a full stack data team, including Analysts, Data Scientists, Analytics Engineers and Machine Learning Engineers\n\n* You have experience managing data managers\n\n\n\n\nThe Interview Process\n\nOur interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!\n\n\n* 30 minute recruiter call \n\n* 45 minute call with the hiring manager\n\n* 3 x 1-hour video calls with various team members, including the general manager for Financial Crime\n\n* A meet and greet with a Monzo Executive Committee member\n\n\n\n\nOur average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on [email protected]\n\nWhat’s in it for you:\n\n💰 £165,000- £200,000 ➕ plus stock options & benefits \n\n✈️ We can help you relocate to the UK (delete if doesn’t apply) \n\n✅ We can sponsor visas (delete if doesn’t apply).\n\n⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.\n\n📚 Learning budget of £1,000 a year for books, training courses and conferences\n\n➕ And much more, see our full list of benefits here\n\nEqual Opportunity Statement\n\nWe are actively creating an equitable environment for every Monzonaut to thrive.\n\nDiversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog,  2021 Diversity and Inclusion Report and 2022 Gender Pay Gap Report.\n\nWe’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.\n\n#LI-NJ #LI-REMOTE \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Video, Finance, Senior and Non Tech jobs that are similar:\n\n $27,500 — $55,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom