\nJob Title: Account Management Coordinator\n\nJob Location: Remote, India\n\nDepartment: Sales\n\n \n\nAcquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.\n\nHeadquartered in the U.S., Acquia has been named a top software company by The Software Report and rated a leader by the analyst community. Acquia’s India office is a Great Place to Work certified organization. We are Acquia. We are building for the future and we want you to be a part of it!\n\nAbout The Team: \n\nThe Account Management Coordinator role lives within the Sales Department here at Acquia. You will be working with Sales Representatives, Account Managers, and Customer Success Managers. You will be responsible for managing tasks through a ticketing system on a daily basis and will be a critical part of a team focusing on managing the operational backend of the customer lifecycle. \n\nAs the Account Management Coordinator, you will…\n\n\n* Support Account Manager’s in the process of onboarding, renewal, upsell and cross-sell efforts\n\n* Contribution to quarterly business review preparation\n\nReview and validate contract entitlements for renewals\n\nProvision and handle customer entitlements through new purchases and contract renewals\n\nCustomer consumption tracking, reporting, and billing coordination\n\n* Management of infrastructure change process – including scheduling, coordination, tracking, & billing in conjunction with other teams at Acquia\n\n* Management of emergency upsize process to ensure customer success\n\n* Working closely with Support and Operations teams to coordinate efforts to ensure customer success\n\n* Work cross-functionally with Solutions Engineers, Sales, Finance and Legal to process requests quickly and efficiently\n\n* Support automation efforts and identify process efficiencies\n\n\n\n\nWhat you’ll need to be successful…\n\n\n0-2 years of experience\n\nBachelor's degree preferred\n\nCustomer service oriented with a great teammate mentality and cross-group teamwork skills\n\nDetail oriented with strong organizational skills, follow-through, & high level of accountability\n\nStrong written and verbal communication skills\n\nAbility to prioritize multiple systems and administration at once\n\nAbility to work effectively within a dynamic, fast paced and constantly evolving environment\n\nShould be comfortable working in 9am-5pm IST hours.\n\nUnderstanding of any ticketing system like Jira or salesforce is nice to have.\n\n\n\n\n\n\nAcquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance, Sales and Backend jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPune, Maharashtra, India

\nPython Software Engineer, Boulder, Colorado, United States OR Remote within U.S. for well qualified candidates \n\n \n\nAbout Ascend \n\nAscend Analytics is an innovative climate technology software and consulting company focused on energy analytics to support an increasingly complex power grid. The company’s products enhance critical power supply decisions for an array of key energy market stakeholders, from short-term operating strategies to long-term investment and resource planning. Ascend recently announced a strategic growth investment from prominent software and climate technology investors Rubicon Technology Partners, a private equity firm which is focused on investing in and growing software companies, Galvanize Climate Solutions, which invests in companies and solutions advancing the energy transition, and Silversmith Capital Partners, a technology-focused growth equity firm. Read more about how the investment will accelerate Ascend’s product innovation here.  To learn more about Ascend, please visit us at www.ascendanalytics.com. \n\nYour Impact at Ascend Analytics \n\nAs a Back-End Software Engineer at Ascend Analytics, you will be part of a collaborative team advancing software solutions and analytics to support the clean-tech power revolution. Your strong software engineering skills will support mission critical decision analytics for renewable and battery storage power providers around the globe. \n\nJob Responsibilities \n\n\nDesign and write clean, scalable, production code (our backend team primarily works in Python, and our frontend team works primarily in JavaScript) \n\nRefactor code for improved performance, stability, and scalability \n\nDevelop automatic tests (such as unit and integration tests) and deployment scripts \n\nImplement systems for collecting, storing, and working with data at scale \n\nWork with our team of analysts and data scientists to integrate and generalize prototype mathematical and data science models within production software \n\nCommunicate clearly and effectively (orally and in writing) with both technical and nontechnical stakeholders \n\nMentor and guide junior engineers \n\nContribute to scoping and design discussions \n\nThis position involves working collaboratively both within your software team and outside with the front-end software engineers, data scientists, and technical sales team. The software development team follows an agile scrum process, and all team members are expected to contribute to technical design reviews, implementation strategies, operational system support, and sprint planning. \n\n\n\n\nRequired Qualifications\n\n\nBS or MS in Engineering, Computer Science, Data/Information Science, Physics, Operations Research, Statistics, Economics, or Power Systems \n\n5+ years as a back-end software engineer \n\n\n\n\nPreferred Qualifications\n\n\nDemonstrated academic or professional software coding experience in one or more of the following languages: Python, Ruby, .NET, Java, C++, C#, Kotlin, Rust, or Javascript, including object-oriented design \n\nFamiliarity with data processing in Python (including Pandas, Numpy, Sympy, Scikit-Learn) is strongly preferred \n\nExperience designing and developing full-stack applications and RESTful web services \n\nFamiliarity or exposure to cloud computing platforms and ecosystems, e.g., Azure, AWS, and containerization, e.g., Docker \n\nData Science, including statistics, machine learning, and data visualization \n\nReferential databases, such as SQL Server, Oracle, or PostgreSQL \n\nAbility to communicate with impact and confidence, both orally and in writing \n\nStrong interpersonal skills, teamwork skills, and work ethic \n\nKnowledge of wholesale electricity markets; passion for renewables and storage \n\nExperience with code review, architecture, development, and promotion processes \n\n\n\n\nCompensation: $100,000 - $150,000            \n\nNegotiable based on qualifications and experience. Ascend highly values our employees and often pays above industry average. \n\nWe offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan.  \n\nWe celebrate diversity and are committed to creating an inclusive environment for all employees. Ascend Analytics is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information or other applicable legally protected characteristics.   \n\nAscend Analytics is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected]   \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Python, Design, Cloud, Junior, Sales, Engineer and Backend jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoulder, Colorado, United States

\nPython Engineer, Boulder, CO OR Remote within U.S. for well qualified candidates\n\n \n\nYour Impact at Ascend Analytics \n\nAs a Back-End Software Engineer at Ascend Analytics, you will be part of a collaborative team advancing software solutions and analytics to support the clean-tech power revolution. Your strong software engineering skills will support mission critical decision analytics for renewable and battery storage power providers around the globe. \n\n \n\nAscend Analytics is an innovative “climate tech” software and consulting company focused on energy analytics that are transforming the electric grid. Ascend's solutions provide the analytics to support critical power supply decisions from operating strategies, for short and long-term investment and resource planning decisions. For more information, visit www.ascendanalytics.com. \n\nJob Responsibilities \n\nSupport and advance back-end software applications by: \n\n\nDesign and write clean, scalable, production code (our backend team primarily works in Python, and our frontend team works primarily in JavaScript) \n\nRefactor code for improved performance, stability, and scalability \n\nDevelop automatic tests (such as unit and integration tests) and deployment scripts \n\nImplement systems for collecting, storing, and working with data at scale \n\nWork with our team of analysts and data scientists to integrate and generalize prototype mathematical and data science models within production software \n\nCommunicate clearly and effectively (orally and in writing) with both technical and nontechnical stakeholders \n\nMentor and guide junior engineers \n\nContribute to scoping and design discussions \n\nThis position involves working collaboratively both within your software team and outside with the front-end software engineers, data scientists, and technical sales team. The software development team follows an agile scrum process, and all team members are expected to contribute to technical design reviews, implementation strategies, operational system support, and sprint planning. \n\n\n\n\n \n\nRequired Qualifications \n\n\nBS or MS in Engineering, Computer Science, Data/Information Science, Physics, Operations Research, Statistics, Economics, or Power Systems \n\n2+ years as a back-end software engineer \n\n\n\n\nPreferred Qualifications \n\n\nDemonstrated academic or professional software coding experience in one or more of the following languages: Python, Ruby, .NET, Java, C++, C#, Kotlin, Rust, or Javascript, including object-oriented design \n\nFamiliarity with data processing in Python (including Pandas, Numpy, Sympy, Scikit-Learn) is strongly preferred \n\nExperience designing and developing full-stack applications and RESTful web services \n\nFamiliarity or exposure to cloud computing platforms and ecosystems, e.g., Azure, AWS, and containerization, e.g., Docker \n\nData Science, including statistics, machine learning, and data visualization \n\nReferential databases, such as SQL Server, Oracle, or PostgreSQL \n\nAbility to communicate with impact and confidence, both orally and in writing \n\nStrong interpersonal skills, teamwork skills, and work ethic \n\nKnowledge of wholesale electricity markets; passion for renewables and storage \n\nExperience with code review, architecture, development, and promotion processes \n\n\n\n\nCompensation: $100,000 - $150,000, we may also consider Junior candidates in the range of $80,000 - $110,000                \n\nNegotiable based on qualifications and experience. Ascend highly values our employees and often pays above industry average. \n\nWe offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan.  \n\nWe celebrate diversity and are committed to creating an inclusive environment for all employees. Ascend Analytics is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information or other applicable legally protected characteristics.   \n\nAscend Analytics is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected]   \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Python, Design, Consulting, Cloud, Sales, Engineer and Backend jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoulder, Colorado, United States