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Hiro Systems PBC

 This job is getting a high amount of applications right now (15% of viewers clicked Apply)

๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $73k - $118k*

Web3

 

Cryptocurrency

 

Bitcoin

Security

Docker

Developer

Software

Test

Code

DevOps

Cloud

Health

Engineer

Engineering

Hiro Systems PBC

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๐Ÿ‘€ 617 views

โœ… 94 applied (15%)

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Hiro Systems PBC is hiring a
Remote DevOps Engineer

\n\nAt Hiro, we build developer tools that bring Web3 to Bitcoin. Our suite of tools unlocks the full potential of Bitcoin through smart contracts, digital assets, and decentralized applications. With Hiro tools, developers can test and deploy smart contracts, spin up nodes and other server-side resources for scaling, and more. Building on Bitcoin is hard. Hiro's developer tools make it easier. Weโ€™re very proud to say that Hiro won 4 Built Inโ€™s Best Places to Work awards, including U.S. Best Startups to Work For, Remote Best Startups to Work For, Remote Best Places to Work, and New York Best Startups to Work For!\n\nHiro is funded and backed by more than $75 million from Union Square Ventures, Y Combinator, Lux Capital, Winklevoss Capital, Naval Ravikant, and others.\n\n\nAbout The Opportunity\n\nHiro is looking for a passionate and collaborative DevOps Engineer to help scale our infrastructure to meet our growing needs and build โ€œdeveloper empoweringโ€ solutions. DevOps engineers at Hiro are hybrid systems and software engineers with a two-pronged mission:\n\n* Empower teams to build, test, deploy, and monitor services used by hundreds of thousands of users (soon to be millions) at scale with high velocity and quality.\n\n* Eliminate toil across our engineering, IT, and other operations.\n\n\nWhat You'll Do\n\n\n* Improve the tooling and automation for building, testing, and deploying software and services\n\n* Collaborate with engineering teams on building / launching new products and features\n\n* Evangelize and implement industry best practices to improve the security and ease-of-use of our production environment\n\n* Diagnose problems from all sides and quickly narrow down potential solutions\n\n* Debug production issues across services and multiple levels of the stack\n\n* Improve operational standards, tooling, and processes\n\n* Engineer solutions to automate, and streamline monitoring and incident escalation, improve resiliency and uptime\n\n\n\nWhat We're Looking For\n\n\n* 6+ years of experience in an SRE, DevOps, or equivalent role\n\n* Excellent communication skills and comfort working with a diverse team across time zones\n\n* A sense of ownership, humility, and bias to action\n\n* Able to see a problem from all sides and quickly narrow down potential solutions\n\n* Proficiency with Bash scripting, and preferably one additional language such as Python, Go, or NodeJS\n\n* Proficiency with container technologies like Docker or Containerd\n\n* Strong knowledge on architecting and managing Kubernetes clusters, and deploying a large variety of applications to them\n\n* Experience deploying, scaling, and troubleshooting production services\n\n* Experience with service meshes like Istio/Envoy, Linkerd, and API gateways like Kong and Nginx\n\n* Experience writing infrastructure as code (IaC) with tools like Terraform or Pulumi\n\n* Experience with logging, tracing, metrics, and monitoring dashboard tools such as Grafana, Loki, and Prometheus\n\n* Competence in working with public cloud infrastructure such as GCP, Azure, and/or AWS\n\n\n\nWe'd Also Like to See\n\n\n* Familiarity with running blockchain software (bitcoin, ethereum, etc)\n\n* Hardening, securing the Kubernetes cluster with monitoring and auditing dashboards\n\n* Experience with multiple technology stacks for configuration, monitoring, logging, alerting, CI/CD, application runtimes (Python, Node, Rust)\n\n* Experience with caching and database solutions (e.g. Redis, Postgres)\n\n* Experience with various network protocols, such as HTTP, TLS, DNS, TCP/IP (transport and network layers).\n\n\n\n\nWeโ€™d love to hear from you even if you donโ€™t have experience or interest in every bullet. Thereโ€™s no perfect candidate and we want to find the right fit, even if itโ€™s different than we imagine. \nWhat We'll Offer\n\n\n* Salary Range (regardless of location, benchmarked annually) $175,000 - $195,000.\n\n* Company equity and Stacks (STX) tokens--STX is the native cryptocurrency of the Stacks network\n\n* $1,200/yr budget for learning and development stipend\n\n* $1000/yr of charity donation matching to an organization of your choosing\n\n* $500/mo co-working space reimbursement\n\n* Daily Lunch Reimbursement (even if youโ€™re remote!)\n\n* Open Vacation Policy, take the days you need\n\n* Family-Friendly Health Benefits\n\n* Free Life and Disability Insurance\n\n* Health and dependent care(FSA)\n\n* Up to 16 weeks of paid parental leave\n\n* 401k with 3% match\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3, Docker, DevOps, Cloud, API and Engineer jobs that are similar:\n\n $72,500 — $117,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
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Postman

 This job is getting a high amount of applications right now (15% of viewers clicked Apply)

๐ŸŒ Probably worldwide
๐Ÿ’ฐ $60k - $90k*

Manager

 

SaaS

 

Training

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Technical

Support

Web

Edu

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Senior

Sales

Recruitment

Postman is hiring a
Remote Enterprise Customer Success Manager

\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIsโ€”faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! Weโ€™re looking for an experienced Enterprise Customer Success Manager that is fluent in English as well as German, Spanish or Italian to help us scale our EMEA business.\n\nAs a Customer Success Manager at Postman, you will be the driving force behind post-sale strategy and engagement across a portfolio of named Enterprise accounts. Youโ€™ll partner with your customers to co-create Joint Success Plans that outline key objectives, milestones, and success criteria. In partnership with our Solutions Architecture and Customer Education teams, youโ€™ll curate and deliver a series of high-touch and one: Many enablement programs to help them solve critical problems, fast. Periodically, youโ€™ll engage key stakeholders to analyze the value theyโ€™re getting from our platform and to identify new opportunities.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the UK.\n\nThis role will cover our EMEA accounts.\n\nWhat You'll Do\n\n\n* Strategic Account Planning: Collaborate with customers to outline and execute Joint Success Plans; complete with clear objectives, milestones, owners, and success criteria. Partner with our Customer Education and Solution Architecture teams to deliver impactful workshops, consultations, and training sessions that help customers accelerate Time-to-Value.\n\n* Proactive Portfolio Management: Regularly review customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Impact Reviews & Best Practice Consultation: Capture success metrics and engage key decision-makers to communicate the value their organization is deriving from our platform. Develop and maintain product expertise, including best practices & overall industry trends. Help our customers identify and pursue new use cases to drive lasting success.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 8+ years of experience in Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Track record of meeting and exceeding targets.\n\n* Consulting Acumen: Strong consulting skills. Demonstrated capability to develop thoughtful account plans that align with both customer objectives and company goals. Proficient in engaging senior stakeholders to influence requirements, use cases, and strategy.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Analytical Capabilities: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Methodology Flexibility: Comfortable leveraging both high-touch and one:Many strategies to support a diverse customer base. Experience tailoring playbooks and collateral based on the changing needs of their portfolio. Highly customer-centric.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development,  and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. Weโ€™re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education, API, Senior and Sales jobs that are similar:\n\n $60,000 — $90,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Phaidra

 This job is getting a high amount of applications right now (11% of viewers clicked Apply)

๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $70k - $105k*

Software

 

Design

 

System

Security

Python

Training

Technical

Support

Code

Manager

DevOps

Video

Cloud

Leader

Lead

Operations

Go

Engineer

Engineering

Backend

Phaidra

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๐Ÿ‘€ 396 views

โœ… 44 applied (11%)

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Phaidra is hiring a
Remote Staff Software Engineer

About Phaidra\n\nPhaidra is building the future of industrial automation.\n\nThe world today is filled with static, monolithic infrastructure. Factories, power plants, buildings, etc. operate the same they've operated for decades โ€” because the controls programming is hard-coded. Thousands of lines of rules and heuristics that define how the machines interact with each other. The result of all this hard-coding is that facilities are frozen in time, unable to adapt to their environment while their performance slowly degrades.\n\nPhaidra creates AI-powered control systems for the industrial sector, enabling industrial facilities to automatically learn and improve over time. Specifically:\n\n\n* We use reinforcement learning algorithms to provide this intelligence, converting raw sensor data into high-value actions and decisions.\n\n* We focus on industrial applications, which tend to be well-sensorized with measurable KPIs โ€” perfect for reinforcement learning.\n\n* We enable domain experts (our users) to configure the AI control systems (i.e. agents) without writing code. They define what they want their AI agents to do, and we do it for them.\n\n\n\n\nOur team has a track record of applying AI to some of the toughest problems. From achieving superhuman performance with DeepMind's AlphaGo, to reducing the energy required to cool Google's Data Centers by 40%, we deeply understand AI and how to apply it in production for massive impact.\n\nPhaidra is based in the USA but 100% remote; we do not have a physical office. We hire employees internationally with the help of our partner, OysterHR. Our team is currently located throughout the USA, Canada, UK, Norway, Italy, Spain, Portugal, and India.\n\n**Please only apply to one opening. If you are a better fit for another opening, our team will move your application. Candidates who apply to multiple openings will not be considered.**\nWho You Are\n\nWe are looking for a very experienced Software Engineer with a focus on MLOps tech leadership to be a part of our growing AI Platform team. You are bold and creative, and have deep empathy for customers. You will design and implement significant parts of the code base and will have the opportunity to make an immediate impact with your work and guide the product and team as we grow.\n\nYou are curious and like to understand technologies and their tradeoffs in depth - providing technical guidance to the team and peers as and when required. Leading by example, you have accumulated a wealth of insights and experiences from your hands-on involvement in the field, and you are committed to rolling up your sleeves and getting work done. You like joining and supporting other engineers in their work to learn from them as well as letting them benefit from your expertise and experience.\n\nYou have the motivation and skills to identify technical product needs, initiate projects and owning their delivery, including the involvement of engineering peers as needed. You are comfortable with challenging the status quo respectfully to drive and deliver technical excellence in the team.\n\n\n* We are seeking a team member located within one of the following areas: USA/Canada/UK/EU\n\n\n\nResponsibilities\n\nThe AI Platform team you are joining is responsible for building the core platform that powers model training, inference and decision making in our products. Furthermore the team owns MLOps and the services hosting our AI capabilities. Productionizing results from Research, as well as extending our systems and providing support according to our customer needs fall into team responsibilities as well. You will join this team as a very experienced engineer with a focus on MLOps solutions to grow our expertise in that area, but also contribute as a software engineer more widely in the team.\n\nAs an organization, we strongly believe in expertise across the stack. As such, you will experience flavors of Machine Learning, Software Engineering, Distributed Systems, MLOps and DevOps.\n\nIn particular, you will:\n\n\n* Design, build and lead the MLOps initiatives and vision for the AI Platform to strengthen automation, orchestration, versioning, observability, monitoring and collaboration for the platform.\n\n* Build and design scalable components for the AI Platform to allow high throughput training and inference for RL agents doing realtime inference for autonomous control of industrial systems.\n\n* Contribute to the design and implementation of the product backend by writing REST & gRPC API services and scalable event-driven backend applications.\n\n* Design clear, extensible software interfaces for the team's customers and maintain a high release quality bar.\n\n* Perform DevOps duties of CI/CD, Release & Deployment management.\n\n* Be a part of our global production oncall team and, own & operate your services in production, meeting Phaidraโ€™s high bar for operational excellence.\n\n* Lead cross-functional initiatives collaborating with engineers, product managers and TPM across teams.\n\n* Mentor your peers and be a technical role-model in the team.\n\n\n\nOnboarding\n\nIn your first 30 daysโ€ฆ\n\n\n* You will be immersed in an onboarding program that introduces you to Phaidra and our product.\n\n* You will spend time in the Engineering org, learning how the teams operate, interact, and approach problems.\n\n* You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra.\n\n* You will set up your development environment and start working on an onboarding exercise that will introduce you to various parts of our code base.\n\n* You will learn about how we use agile and be able to navigate our sprint boards and backlogs.\n\n* You will learn about various team standards and development & release processes.\n\n* You will start to learn about our system architecture and infrastructure.\n\n* You will start picking up few good โ€œfirst-tasksโ€ to get yourself accustomed to the end to end release flow.\n\n\n\n\nIn your first 60 daysโ€ฆ\n\n\n* You will get a solid understanding of what Phaidra does and how we do it.\n\n* You will meet with team members across Phaidra and started building relationships that will help you be successful at your job.\n\n* You will complete the onboarding exercise and will be on your way to completing your first production task.\n\n* You will take ownership for the MLOps work on the team, identify gaps and propose roadmap items on the topic.\n\n\n\n\nIn your first 90 daysโ€ฆ\n\n\n* You will be fully integrated in the team and with team members across the company.\n\n* You will have a more in-depth understanding of our system architecture and infrastructure.\n\n* You will complete your first on-call experience helping monitor and improve our production environments.\n\n* You will become an expert with our tooling.\n\n* You will start to contribute to knowledge sharing throughout Phaidra and the team.\n\n* You will take proactively drive MLOps topics in the team and represent it technically throughout the company.\n\n\n\nKey Qualifications\n\n\n* 10+ years of work experience.\n\n* Proven record on impact as a Tech Leader and bar-raiser for ambitious Software Engineering teams\n\n* Strong experience on designing and implementing MLOps solutions for AI production systems\n\n* Extensive experience with platform Software Engineering with the ability to contribute on all levels as an individual contributor and tech leader\n\n* Strong expertise on building, operating and monitoring large scale multi-tenant systems with high availability, fault tolerance, performance tuning, monitoring, and metrics collection\n\n* Ability to take ownership of realtime production systems - aligning technical with business requirements, raising the bar for operational excellence and on-call incident handling\n\n* Strong expertise in Python and Cloud environments\n\n* Very good grasp of Machine Learning (especially Deep Learning) fundamentals\n\n* Ability to collaborate and communicate effectively in an all-remote setting\n\n* Doing your work with curiosity, ownership, transparency & directness, outcome orientation, and customer empathy.\n\n\n\nBonus\n\n\n* Experience with building applications that can be deployed in cloud, as well as in hybrid or on-prem environment\n\n* Exposure to Reinforcement Learning or other in-depth knowledge on modern ML applications\n\n* Experience with industrial applications, industrial control systems, IoT, sensor time series applications, or similar\n\n\n\nRelevant Technologies from our Stack\n\n\n* Python, Go\n\n* PyTorch, PyTorch Lightning\n\n* Ray.io, Prefect, mlflow\n\n* REST & gRPC micro-services\n\n* Docker, Kubernetes, Terraform & Kapitan\n\n* GCP - GKE, PubSub, CloudSQL, BigTable, Postgres, etc.\n\n* Grafana Cloud, Prometheus\n\n* Poetry, Pants\n\n* Gitlab CI, ArgoCD, Atlantis\n\n\n\nGeneral Interview Process\n\nAll of our interviews are held via Google Meet, and an active camera connection is required.\n\n* \n\nMeeting with Operations (30 minutes): The purpose of this interview is to meet you, learn more about your background, discuss what you are looking for in a new position and cover formalities around your application.\n\n\n* \n\nTech Lead interview (60 minutes): This interview is a combination of technical and cultural fit assessment. We will cover your technical experience and the skills as an engineer and a tech lead while discussing projects that you have worked on in the past. You will meet the manager for the role as well as our VP of Engineering, with the opportunity to ask any questions about the team, role and engineering at Phaidra.\n\n\n* \n\nML system design & SRE (90 minutes): In this interview, we will go over a real world MLOps problem. You can expect to draw architecture diagrams using boxes & arrows in your browser. We will talk about system design, scalability and monitoring\n\n\n* \n\nML interview (60 minutes): This interview will focus on Machine Learning approaches, algorithms and theory. You will be asked about ML algorithms you are familiar with, how they work under the hood and how to use them in an applied setting.\n\n\n* \n\nCulture fit interview with Phaidraโ€™s co-founders (30 minutes): This interview focuses on alignment with Phaidraโ€™s values and the mutual cultural fit.\n\n\n\nBase Salary\n\n\n* US Residents: $156,000-$234,000/year\n\n* UK Residents: ยฃ108,000-ยฃ162,000/year\n\n\n\n\nSalary ranges for EU countries will vary based on the market rate for the location.\n\nThis position will also include equity.\n\nThese are best faith estimates of the base salary range for this position. Multiple factors such as experience, education, level, and location are taken into account when determining compensation.\nBenefits & Perks\n\n\n* Fast-paced and team-oriented environment where you will be instrumental in the direction of the company.\n\n* Phaidra is a 100% remote company with a digital nomad policy.\n\n* Competitive compensation & equity.\n\n* Outsized responsibilities & professional development.\n\n* Training is foundational; functional, customer immersion, and development training.\n\n* Medical, dental, and vision insurance (exact benefits vary by region).\n\n* Unlimited paid time off, with a minimum of 20 days off per year requirement.\n\n* Paid parental leave (exact benefits vary by region).\n\n* Home office setup allowance and company MacBook.\n\n* Monthly remote work stipend.\n\n\n\nOn being Remote\n\nWe are thoughtful about remote collaboration. We look to the pioneers - like Gitlab - for inspiration and best practices to create a stellar remote work environment. We have a documentation-first culture and actively practice asynchronous communication in everything we do. Our team stays connected through tools like Slack and video chat. Most teams meet daily, and we have dedicated all-hands meetings bi-weekly to build strong relationships. We hold virtual team building events once per month - and even hold virtual socials to watch rocket launches! We have a yearly in-person, all-company summit in locations like Seattle, Athens, Goa, and Barcelona.\nEqual Opportunity Employment\n\nPhaidra is an Equal Opportunity Employer; employment with Phaidra is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. We welcome diversity and strive to maintain an inclusive environment for all employees. If you need assistance with completing the application process, please contact us at [email protected].\nE-Verify Notice\n\nPhaidra participates in E-Verify, an employment authorization database provided through the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA). As required by law, we will provide the SSA and, if necessary, the DHS, with information from each new employeeโ€™s Form I-9 to confirm work authorization for those residing in the United States.\n\nAdditional information about E-Verify can be found here.\n\n#LI-Remote\n\nWE DO NOT ACCEPT APPLICATIONS FROM RECRUITERS.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Cloud, API, Engineer and Backend jobs that are similar:\n\n $70,000 — $105,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Match Group

 This job is getting a high amount of applications right now (19% of viewers clicked Apply)

๐ŸŒ Probably worldwide
๐Ÿ’ฐ $65k - $113k*

Software

 

Design

 

Redis

Training

Docker

Technical

Support

Test

Financial

Cloud

Health

Engineer

Engineering

Match Group

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๐Ÿ‘€ 487 views

โœ… 91 applied (19%)

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Match Group is hiring a
Remote Software Engineer III

\nWe are seeking a talented and motivated Software Engineer III to join our Match Group Central Services team. This MGCS team is a part of the Central Platform team at Match Group. Our mission is to provide central services to all brands under the Match Group umbrella as a unique internal provider of Software as a Service (SaaS). \n\n\nKnow where you belong. Match Group is a leading provider of dating products across the globe. Our portfolio includes Tinder, Match, Hinge, Plenty of Fish, The League, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesnโ€™t stop at our products - itโ€™s the foundation of every team we hire.\n\n\nWe are flexible and offer full remote or hybrid working models as options to accommodate our team. Match Group is headquartered in Dallas, TX, with offices in LA, Palo Alto, and New York. \n\n\n\n\n\nIn this role you will: \n* Work closely with the MG engineers to build and operate central services that have an important influence on all brands within the Match Group portfolio.\n* Implement new RESTful API endpoints, make changes to existing high-volume endpoints, and build new services using .NET Core and core technologies in AWS.\n* Create and maintain comprehensive documentation, including technical specifications, API documentation and operational guides.\n* Monitor and troubleshoot issues related to the performance, reliability, scalability, stability of the central services while providing timely resolutions.\n* Delivers all aspects of the B2B (SaaS) software engineering including technical documentation, observability, and implementation of business logic.\n* Proactively receive mentorship from colleagues and ensure the delivery of assigned tasks with accountability.\n\n\n\nWe could be a Match if you have: \n* 2+ years experience as a software engineer with a focus on backend\n* Experience working with one or more of the following languages: C#, Java, Kotlin, or Typescript\n\n\n* Experience in Test Driven Development\n* Knowledge of cloud deployments. We focus on AWS (ECS, SQS, DynamoDB, etc)\n* Experience of RDBMS and understanding concepts of NoSQL.\n* Ability to dive into low-level details and implement technical designs.\n* Solid understanding of basic computer science principles and fundamental programming.\n* Excellent problem-solving skills.\n* Strong passion for software development and eagerness to learn and grow as a software engineer.\n\n\n\nBonus points if you have: \n* Experience in C#/Java/Kotlin/Typescript\n* Experience working at B2B/SaaS companies.\n* Experience creating technical designs from product requirements.\n* Experience using Spring framework (Spring Boot, Webflux/React, GRPC)\n* Experience of using database, including DynamoDB, Redis or PostgreSQL\n* Experience contributing to open source projects.\n* Experience in distributed / cloud systems design and data pipelines & infrastructures.\n* Experience working with AWS cloud provider / services.\n* Experience working with containerized environments such as Docker or Kubernetes.\n\n\n\n\n$99,000 - $125,000 a yearFactors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in Dallas, TX. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.\n\n#LI-CENTRAL\n\n\n#LI-REMOTE\n\n\n#LI-CH1\n\n\nWhy Match Group?\n\n\nOur mission is simple โ€“ to help people find love and happiness! We love our employees too and understand the importance of all life's milestones. Here are some of the benefits we are proud to offer: \n\n\nMind & Body โ€“ Medical, mental health, and wellness benefits to support your overall health and well-being\nFinancial Wellness โ€“ Competitive compensation, 100% employer match on 401k contributions up to 10% (cap at $10,000), as well as an employee stock purchase program to help you feel supported in your financial security\nUnplug โ€“ Generous PTO and 18 paid holidays so you can unplug\nCareer โ€“ Annual training allowance for professional development and ERG membership opportunities and events so you feel connected and empowered in your work\nFamily โ€“ Families come in all shapes and sizes so we offer 20 weeks of 100% paid parental leave, fertility, adoption, and child care resources, as well as pet insurance and discounts  \nCompany Gatherings โ€“ We host fun happy hours and company events where our employees get to know each other and build a sense of connection and belonging!\n\n\nWe are proud to be an equal opportunity employer and we value the rich dynamics that diversity brings to our company. We do not discriminate on the basis of race, religion, color, creed, national origin, ancestry, disability, marital status, age, sexual orientation, sex (including pregnancy and sexual harassment), gender identity or expression, uniformed service or veteran status, genetic information, or any other legally protected characteristic.  Period. \n\n\nIf you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact [email protected]. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Redis, Docker, Cloud, API and Engineer jobs that are similar:\n\n $65,000 — $112,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Shift4


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $60k - $110k*

Architect

 

Design

 

Security

Technical

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Marketing

Shift4 is hiring a
Remote Technical Architect Enterprise Systems

\nTechnical Architect, ERP System\n\n \n\nThis role can be based at any of the following Shift4 locations: Tampa, FL / Las Vegas, NV / Center Valley, PA (Headquarters) Remote based work may be considered in certain situations. Relocation assistance may be provided. \n\nShift4 ensures customer success, from cozy bistros to  large restaurant chains, professional sporting venues and large amusement parks, we are enabling digital commerce all over the globe, and even from space. After years of rapid growth through innovative product development and strategic acquisitions, the company is ready for a digital transformation aimed at replacing legacy supply chain systems with a centralized ERP that will power Shift4's global expansion journey.\n\n\n\nAs the Technical Architect, ERP Systems, you will play a leading role in the technical architectural design of the future state supply chain tech experience. This will include scaling our existing ERP environment, integrating with core systems such as our new CRM to developing sleek front end interfaces using the Palantir Foundry platform. Throughout the mission, we expect you to be a steward of the Shift4 Way - make bold decisions, pursue excellence, take ownership of all that you do and build trust with your stakeholders. \n\n \n\nResponsibilities:\n\n\nCollaborate with cross functional teams across Shift4 such as finance, supply chain, sales, legal, and marketing and to understand existing and future needs to related to Shift4โ€™s supply chain operations\n\nDrive technical decision making  using First Principles thinking; challenge stakeholders to remove parts throughout the technical design phase to keep with our goals of efficiency and maximum productivity\n\nDevelop and maintain all relevant documentation such as process workflows, technical specifications / designs, requirements, etc. \n\nServe as a voice of guidance throughout the build / configuration process; provide oversight during testing / QA to ensure product alignment with architecture designs and goals\n\nPresent to senior executives on solution design, product vision, and delivery roadmap as needed \n\nCollaborate with development teams to integrate APIs with various systems, ensuring seamless data exchange and smooth workflow\n\nConduct thorough testing and debugging of APIs to ensure reliability, performance, and adherence to specifications.\n\nPerform code reviews and provide technical guidance to ensure high-quality deliverables\n\nTroubleshoot complex technical issues and provide effective solutions\n\nWork cross-functionally to identify and resolve technical challenges throughout the development lifecycle\n\nStay updated with emerging technologies, industry trends, and best practices  \n\n\n\n\nMinimum Qualifications:\n\n\nBachelor's degree in Computer Science, Software Engineering, or a related field. A relevant master's degree is a plus.\n\n7+ years of experience working as a Technical Architect or a similar role focused on API development and integration.\n\n5+ years of experience working with programming languages such as Python, Java, JavaScript, R, C/C++, etc.\n\nStrong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues\n\nExcellent communication and collaboration skills to effectively work with both technical and non-technical stakeholders\n\nProven hands-on experience and knowledge of current software development, cloud, and security technologies\n\nAbility to multitask and manage multiple projects simultaneously in a fast-paced environment.\n\n\n\n\n \n\nDesired Qualifications:\n\n\nMasters degree in a relevant technical field\n\n8+ years of experience with integrating multiple software systems through APIs, or performing large implementations of new software systems (such as an ERP, Salesforce, or other type of graphical user interface)\n\n8+ years of experience building and managing data pipelines, developing ETL processes, and managing data warehouses\n\nUnderstanding of operational fundamentals such as corrective action reporting, non-conformances, inventory management, and data governance\n\nPersonally led a major project from inception to integration\n\nStrong collaborative skills with business, IT and external stakeholders; ability to lead discussions with resources across all levels and departments to ensure proper technical strategy development\n\nExperience with one or more  of the following platforms: Palantir Foundry, Mulesoft, Oracle Fusion, Salesforce\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, API, Senior and Marketing jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nCenter Valley, Pennsylvania, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Forethought


๐Ÿ‡จ๐Ÿ‡ฆ Canada
๐Ÿ’ฐ $60k - $110k*

Technical

 

Support

 

Software

Growth

Video

Content

Senior

Engineer

Engineering

Forethought

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๐Ÿ‘€ 412 views

โœ… 17 applied (4%)

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Forethought is hiring a
Remote Senior Technical Support Engineer

\nWe are tackling a growing $30B+ market, fueled by the global demand for automation, and weโ€™re assembling a world-class team to help us get there. We're looking for a highly skilled and experienced Senior Technical Support Engineer who is passionate about customer experience. In this position, youโ€™ll work closely with our Customer Success, Customer Support, and Engineering teams to troubleshoot complex technical issues for our top-tier customers and optimize our processes. Youโ€™ll also help define the Technical Support Engineer role at Forethought and help to coach and mentor a team of TSEs. We're looking for someone with a growth mindset who wants to help us solve the world's hardest problems through Artificial Intelligence. \n\nWhat You'll Be Doing (Responsibilities):\n\n\nBecome an expert on the Forethought AI platform and related solutions\n\nServe as key point of contact for top-tier clients after the product implementation phase\n\nCoordinate and run the resolution of critical technical issues for top-tier customers, ensuring timely and complete problem solving to technical challenges and business issues\n\nHelp develop the Technical Support Engineer function by building team processes, runbooks, and providing mentorship and guidance to the TSE team \n\nTroubleshoot and resolve technical and business questions related to general product knowledge, implementation, training, software configuration, individual user issues, and other Forethought related questions, while meeting our SLAโ€™s and quality goals\n\nAssist with product maintenance requests such as machine learning model improvements and adjustments\n\nCommunicate with customers in the support portal or video conferencing sessions, clearly explaining solutions and providing advice on specific capabilities of the Forethought platform\n\nCollaborate with product and engineering teams to champion for customers, drive resolution of bugs, prioritize fixes, develop solutions for our customerโ€™s challenges, and share technical support trends\n\nManage and participate in a rotating on-call schedule for emergency technical support assistance\n\nAssist in enhancing our knowledge base and help-center content based on customer support trends, dedicated to operational efficiency\n\nBuild and improve support processes to better serve our customers \n\nCollaborate with CX to help provide support trends/insights for QBRs\n\n\n\n\nWho You Are (Skills):\n\n\n5-10 years of experience in a Technical Support Engineering or related role \n\n2+ years of experience serving as the technical point of contact for critical escalations for enterprise customers\n\nStrong proficiency with Python, Bash, JavaScript, or other programming languages\n\nStrong understanding of databases (Elasticsearch and SQL familiarity preferred) and experience leveraging BI/analytics tool sets (Looker preferred)\n\nStrong analytical and troubleshooting skills, familiar with common monitoring and logging systems (Kibana and Sentry.io preferred)\n\nExperience utilizing and troubleshooting API's. Comfortable interpreting and leveraging API documentation \n\nStrong verbal and written communication, including active listening, conflict resolution, and customer empathy\n\nSkilled in technical writing with experience contributing to knowledge bases or product documentation\n\nUnderstanding of machine learning fundamentals\n\nEnjoy having autonomy while actively seeking out your team for advice and solutions where needed\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to API, Senior and Engineer jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Postman


๐ŸŒ Probably worldwide
๐Ÿ’ฐ $60k - $100k*

Manager

 

SaaS

 

Training

Consulting

Technical

Support

Web

Edu

Strategy

Management

Senior

Sales

Recruitment

Postman is hiring a
Remote Enterprise Customer Success Manager

\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIsโ€”faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! Weโ€™re looking for experienced Enterprise Customer Success Managers to help us scale our North American business.\n\nAs a Customer Success Manager at Postman, you will be the driving force behind post-sale strategy and engagement across a portfolio of named Enterprise accounts. Youโ€™ll partner with your customers to co-create Joint Success Plans that outline key objectives, milestones, and success criteria. In partnership with our Solutions Architecture and Customer Education teams, youโ€™ll curate and deliver a series of high-touch and one:Many enablement programs to help them solve critical problems, fast. Periodically, youโ€™ll engage key stakeholders to analyze the value theyโ€™re getting from our platform and to identify new opportunities.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the United States. \n\nWhat You'll Do\n\n\n* Strategic Account Planning: Collaborate with customers to outline and execute Joint Success Plans; complete with clear objectives, milestones, owners, and success criteria. Partner with our Customer Education and Solution Architecture teams to deliver impactful workshops, consultations, and training sessions that help customers accelerate Time-to-Value.\n\n* Proactive Portfolio Management: Regularly review customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Impact Reviews & Best Practice Consultation: Capture success metrics and engage key decision-makers to communicate the value their organization is deriving from our platform. Develop and maintain product expertise, including best practices & overall industry trends. Help our customers identify and pursue new use cases to drive lasting success.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 8+ years of experience in Customer Success managing large enterprise customers, preferably for companies in the development tooling space. Track record of meeting and exceeding targets.\n\n* Consulting Acumen: Strong consulting skills. Demonstrated capability to develop thoughtful account plans that align with both customer objectives and company goals. Proficient in engaging senior stakeholders to influence requirements, use cases, and strategy.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Analytical Capabilities: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Methodology Flexibility: Comfortable leveraging both high-touch and one:Many strategies to support a diverse customer base. Experience tailoring playbooks and collateral based on the changing needs of their portfolio. Highly customer-centric.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\n\nWhat Else?\n\nThis is a remote role based in the United States & the reasonably estimated salary for this role ranges from $130,000 to $180,000, plus a competitive equity package, and a flexible schedule working with a fun, collaborative team. Enjoy full medical coverage, unlimited PTO, and a monthly lunch stipend. (Yes, seriously. We want you to eat well wherever youโ€™re at.) Plus, our wellness program will help you stay healthy from your location with fitness-related reimbursements. Our frequent and fascinating virtual team-building events will keep you connected, while our donation-matching program can support the causes you care about. Weโ€™re building a long-term company with an inclusive culture where everyone can be the best version of themselves, and we want you to be part of it. \n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education, API, Senior and Sales jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Gusto, Inc.


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $70k - $175k*

Embedded

 

SaaS

 

Salesforce

Training

Technical

Support

Growth

Accounting

Payroll

Management

Lead

Gusto, Inc.

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๐Ÿ‘€ 351 views

โœ… 13 applied (4%)

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Gusto, Inc. is hiring a
Remote Embedded CX Enablement Lead

\nAbout the Role:\n\nYou will be responsible for hands-on work with our Gusto Embedded Payroll Partners as they prepare to launch their payroll customer support function. This includes leading partner-facing project management, creating new programs and policies, planning and executing payroll training, and other special projects for CX performance or team operational improvements. \n\nAbout the Team:\n\nGusto Embedded Payroll is our newest business unit, driving the next arc of innovation and growth for Gusto. Our mission is to enable any third party SMB platform to build, sell, and serve payroll, however, they wish. Our API offering allows other companies to offer payroll services to their customers inside their app or service. By creating a more seamless payroll experience for SMBs, we will bring Gustoโ€™s platform to hundreds of thousands more businesses than those we serve directly.\n\nHereโ€™s what youโ€™ll do day-to-day:\n\n\n* Operate: Drive Partner CX operational meetings during key implementation and onboarding phases, and continuing to liaise with them after go-live\n\n* Develop: Build Partner toolkits and playbooks to ensure their continued success with embedded payroll\n\n* Facilitate: Ensure successful Partner adoption of both basic payroll concepts and the CX systems in use to serve their end-users via facilitating in a live training environment\n\n* Iterate: Continuously look for opportunities for improvements to our CX support structure & design\n\n\n\n\nHereโ€™s what we're looking for:\n\n\n* Four plus years of leading teams in a customer or partner-facing support function in a SaaS environment\n\n* Strong core payroll expertise โ€“ tax agency and filing knowledge is a plus but not a requirement\n\n* Demonstrable experience with project and/or program management\n\n* Fluency in CRM and task management systems (e.g. Salesforce Lightning, NICEone, JIRA)\n\n* Comfortable navigating complex customer needs, serving as an active stakeholder in identifying the root cause of an issue and seeking out a path to resolution; previous experience working directly with Gusto Accounting Partners is a plus but not required \n\n* Excellent communication skills both verbally and written \n\n* Sense of ownership and comfort with ambiguityโ€”we are building something new which is an opportunity to contribute but also may mean we donโ€™t have all the answers yet!\n\n* Eager to learn from our early adopters, excited by the combination of going deep with our individual partners, while looking for opportunities to build for scale\n\n* Previous experience supporting SMB or enterprise-level customers with SaaS\n\n* Recreational interest in integrations/APIs or technical engineering, at minimum an eagerness to learn API basics and how Partners integrate with Gusto \n\n\n\n\nOur cash compensation range for this role is targeted at $117,000 - $145,000 in Denver and most remote locations. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Accounting, Payroll and API jobs that are similar:\n\n $70,000 — $175,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Postman


๐ŸŒ Probably worldwide
๐Ÿ’ฐ $55k - $95k*

Manager

 

Design

 

SaaS

Training

Technical

Support

Testing

Web

Edu

Management

Sales

Recruitment

Postman is hiring a
Remote Scale Customer Success Manager

\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIsโ€”faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! Weโ€™re looking for Customer Success Managers who thrive in a dynamic environment and are passionate about driving customer engagement at scale.\n\nIn this role, you will be instrumental in managing a large portfolio of customers, leveraging both 1:1 and 1:Many channels to ensure our users achieve and exceed their goals with our platform. This position is perfect for ambitious and adaptable individuals eager to push the boundaries of traditional customer success.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is a remote role based in the UK. \n\nWhat You'll Do\n\n\n* Scalable Account Strategy: Design and execute scalable success plans that drive rapid adoption, value realization, and loyalty across a large and diverse customer base. Balance one:Many enablement programs with strategic 1:1 engagements. Act as advisors to customers to ensure theyโ€™re leveraging Postman effectively.\n\n* Proactive Portfolio Management: Monitor customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n* Continuous Learning and Improvement: Embrace a culture of experimentation and continuous improvement, testing new approaches to customer engagement and success at scale. Stay abreast of industry trends and best practices to ensure Postman remains at the forefront of customer success.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 5+ years of experience in Customer Success, preferably for companies in the development tooling space. Demonstrated ability to manage large volumes of customers through scalable programs.\n\n* Strategic Flexibility: Comfortable leveraging both 1:1 and 1:Many strategies to support a diverse customer base. Ability to think critically about how to scale engagement without sacrificing the quality of the customer experience. Experience tailoring playbooks and collateral based on the changing needs of their portfolio.\n\n* Analytical Skills: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields.\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\n\nWhat Else?\n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. Weโ€™re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Testing, Education, API and Sales jobs that are similar:\n\n $55,000 — $95,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Postman


๐ŸŒ Probably worldwide
๐Ÿ’ฐ $50k - $100k*

Manager

 

Design

 

SaaS

Technical

Support

Testing

Web

Management

Sales

Recruitment

Postman is hiring a
Remote Scale Customer Success Manager

\nWho Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIsโ€”faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nThe Opportunity \n\nOur customer base is growing faster than ever! Weโ€™re looking for Customer Success Managers who thrive in a dynamic environment and are passionate about driving customer engagement at scale.\n\nIn this role, you will be instrumental in managing a large portfolio of customers, leveraging both 1:1 and 1:Many channels to ensure our users achieve and exceed their goals with our platform. This position is perfect for ambitious and adaptable individuals eager to push the boundaries of traditional customer success.\n\nThis role is perfect for a tech-savvy professional with a passion for Customer Success. Ideal candidates are strategic thinkers with proven track records of nurturing customer relationships, driving rapid adoption, expanding use cases, and delivering spectacular customer outcomes.\n\nThis is remote role based on the East Coast (USA).\n\nWhat You'll Do\n\n\n* Scalable Account Strategy: Design and execute scalable success plans that drive rapid adoption, value realization, and loyalty across a large and diverse customer base. Balance one:Many enablement programs with strategic 1:1 engagements. Act as advisors to customers to ensure theyโ€™re leveraging Postman effectively.\n\n* Proactive Portfolio Management: Monitor customer data to identify emerging opportunities and risks. Engage with customers through regular check-ins, encouraging continuous engagement and utilization of the platform to its fullest potential.\n\n* Cross-Functional Collaboration: Collaborate with our Sales organization to expand use cases & uncover opportunities. Work with our Renewals team to ensure on-time contract renewals for annual customers. Equip our Product team with insights so they can reduce customer friction. Ensure our CRM is detailed and accurate.\n\n* Continuous Learning and Improvement: Embrace a culture of experimentation and continuous improvement, testing new approaches to customer engagement and success at scale. Stay abreast of industry trends and best practices to ensure Postman remains at the forefront of customer success.\n\n\n\n\nAbout You \n\n\n* Experienced Professional: 5+ years of experience in Customer Success, preferably for companies in the development tooling space. Demonstrated ability to manage large volumes of customers through scalable programs.\n\n* Strategic Flexibility: Comfortable leveraging both 1:1 and 1:Many strategies to support a diverse customer base. Ability to think critically about how to scale engagement without sacrificing the quality of the customer experience. Experience tailoring playbooks and collateral based on the changing needs of their portfolio.\n\n* Analytical Skills: Aptitude for analyzing customer usage data to inform decisions, identify opportunities for use case expansion, and contribute to product improvement.\n\n* Communication Excellence: Outstanding verbal and written communication abilities, along with a knack for building strong relationships with customers and internal stakeholders. This includes the capacity to listen actively, empathize, and engage with diverse audiences.\n\n* Problem Solving & Adaptability: Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally. Quick learner; comfortable in a fast-paced, evolving environment. Open to experimenting with new strategies and tools to achieve Customer Success goals.\n\n* Technical Acumen & Translation: Ability to grasp complex product functionalities and articulate them to customers of varying technical levels. Comfortable communicating technical requirements into business outcomes, and vice versa.\n\n* Project Management Skills: Experience leading cross-functional projects, demonstrating the ability to manage timelines, resources, and stakeholder expectations effectively.\n\n* Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. In addition, has a history of partnering with customers to turn their success stories into public case studies.\n\n* Industry Expertise: Deep knowledge of the technology and SaaS landscape, with specific experience in API development and management tools. Understanding of the challenges and opportunities within the industry that Postman operates.\n\n* Educational Background: Bachelor's degree in Computer Science, Engineering, Business, Marketing, Communication, Information Technology, or related fields\n\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\n\nWhat Else?\n\nThis is a remote role based on the East Coast (United States), and the reasonably estimated salary for this role ranges from $105,000 - $140,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, potential spot awards, and a monthly lunch stipend. Salaries will vary outside of San Francisco and the U.S.\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Testing, API and Sales jobs that are similar:\n\n $50,000 — $100,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


MeridianLink

 This job is getting a high amount of applications right now (11% of viewers clicked Apply)

๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $60k - $110k*

System

 

Security

 

Technical

Software

Test

DevOps

Cloud

Microsoft

Operations

Reliability

Engineer

Engineering

MeridianLink

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๐Ÿ‘€ 546 views

โœ… 58 applied (11%)

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MeridianLink is hiring a
Remote Site Reliability Engineer #1579

\nJob Summary \nWorking within a SRE team with a devops culture, youโ€™re heavily involved in all things technical, including automating, troubleshooting, performance tuning, capacity planning, incident analysis and other systems and software related tasks to cloud and data center operations.  Along with relevant IT experience, you bring a strong sense of ownership and a passion for learning new things. \n\n\nRESPONSIBILITIES -\nThe Site Reliability Engineer is part of the infrastructure operations team but will also work closely with software development teams to deliver infrastructure as a service that meets the growing and changing needs of the business.  \nSpecific responsibilities include:\nโ€ขCreates and manages infrastructure solutions that are re-usable and flexible across compute and storage of private and public infrastructure.\nโ€ขSupports production and lower environment systems in public, private, and hybrid deployments.\nโ€ขParticipates in the continuous development, monitoring and troubleshooting of highly configurable and continuously deployable environments in public and private infrastructure.\nโ€ขProtects the company's data, tools, and information systems by adhering to Operational and Security policies and procedures throughout the service delivery lifecycle.\nโ€ขTroubleshoots infrastructure issues, creates and manages incidents and problems to prevent and reduce the impact of customer-affecting incidents.\nโ€ขAdministers & manages storage systems, data backups, system redundancies, and disaster recovery systems.\nโ€ขAnalyzes, installs, builds, modifies, and supports operating system templates and application stacks.\nโ€ขUnderstands the interrelationship of infrastructure components and applications.\nโ€ขUses diagnostic tools to analyze bottlenecks and performance and with development and operations teams to provide feedback on site performance, monitoring, and overall stability of Meridianlink platform and products. \nโ€ขCreates internal documentation, playbooks, and other consolidated knowledge repositories that can help existing teams and future hired resources.\nโ€ขParticipates in feature and story grooming planning sessions.\nโ€ขParticipates in 24x7 on-call rotation and manage on-call rotations.\nโ€ขAutomation of tasks for speed and consistency leveraging IaC.\n\n\n\n\n\n\nREQUIRED QUALIFICATIONS\nโ€ขExcellent understanding of hypervisor and infrastructure API technologies, private and public infrastructure solutions.  (VMware, AWS, Azure)\nโ€ขKnowledge of public, private and hybrid infrastructure solutions and knowledge of cloud system engineering principles and considerations.\nโ€ขFamiliar with RDBMS databases such as Microsoft SQL Server.\nโ€ขKnowledge of Agile Methodology and continuous integration/delivery processes.\nโ€ขFamiliarity with revision control systems\nโ€ขMust be able to work independently and as part of a team on multiple overlapping projects.\nโ€ขStrong problem solving and analytical skills with an investigative mindset. This means not only solving problems effectively but also investigating its root cause and tracing the various factors leading up to an incident as well as crafting a summary of all contributing factors. \nโ€ขStrong written and oral communication skills, including the ability to facilitate meeting discussions to identify effective solutions.\nโ€ขPossess a โ€œpostmortem cultureโ€ - investigate the facts and events leading up to an incident blamelessly to fine-tune the infrastructure for the future, preventing outages arising from the exact cause.\nโ€ขGood understanding of load/resource management, comprising load balancing, load shedding, and auto scaling. \nโ€ขSpecializes in one or many operating systems or infrastructure technologies.\nโ€ขMust have the capacity to rebalance workloads with minimal supervision.\nโ€ขMust be able to work effectively with cross-functional departments with varying degrees of technical experience.\nREQUIRED EXPERIENCE\nโ€ขMinimum of 4 years of system engineering experience in a virtualized environment and/or  Cloud environment. AWS experienced preferred.\nโ€ข4 years of enterprise experience including monitoring and tuning multi-tiered server infrastructures or experience in distributed, highly available, high performance, scalable cloud applications.\nโ€ขScripting skills with PowerShell and at least one other scripting language. \nโ€ขExperience with infrastructure automation and monitoring tools (Terraform/Puppet/Chef/Ansible).\nโ€ขPrior experience working with developers, DBAs Network Engineers to resolve bugs and performance problems.\nโ€ขAbility to understand application configuration that is running on the server and help developers leverage system features and functionality.\nโ€ขExperience with Kubernetes preferred. \n\n\nMeridianLink has a wonderful culture where people value the work they do and appreciate each other for their contributions. We develop our employees so they can grow professionally by preferring to promote from within. We have an open-door policy with direct access to executives; we want to hear your ideas and what you think. Our company believes that to be productive in the long term, we must have a genuine work-life balance. We understand that employees have families and full lives outside of the office. To that end, we honor their personal commitments.\nMeridianLink is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, age, national origin, disability, or any other characteristic protected by applicable law. \nMeridianLink runs a comprehensive background check, credit check, and drug test as part of our offer process.\nSalary range of $104,000 to $146,800. [It is not typical for offers to be made at or near the top of the range.] The actual salary will be determined based on experience and other job-related factors permitted by law including geographical location.\nMeridianlink offers:\n\n\nPotential For Equity-Based Awards\nInsurance coverage (medical, dental, vision, life, and disability)\nFlexible paid time off\nPaid holidays\n401(k) plan with company match\nRemote work\nAll compensation and benefits are subject to the terms and conditions of the underlying plans or programs, as applicable and as may be amended, terminated, or superseded from time to time. \n#LI-REMOTE\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Cloud, API, Microsoft and Engineer jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nUnited States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Addepar


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $65k - $113k*

Design

 

SaaS

 

Technical

Recruiter

Software

Travel

Voice

Financial

Investment

Fintech

Lead

Sales

Engineer

Executive

Addepar

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๐Ÿ‘€ 385 views

โœ… 11 applied (3%)

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Addepar is hiring a
Remote Sales Engineer

The Role\n\nWe are currently seeking a Sales Engineer to join our team. As the key consultative resource throughout our sales process, you will be leading presentations with C-Suite and other key operational resources. You bring a deep knowledge of financial software to help our prospects contextualize the Addepar solution fit.\n\nYou will work with our Account Executive teams to ensure our prospects are abreast of the product development, workflows, and use cases at Addepar. You are a creative problem solver, self-starter, and a thoughtful voice to motivate change as part of an outstanding sales organization!\n\nTactical objectives include: collaborating with a variety of prospects, to provide an in-depth understanding of Addepar's product advantages and capabilities. Strategically, you will assist in building out resources for the Sales team to institutionalize the knowledge for our current and future Account Executives. The successful candidate will be an outstanding communicator, consultative, and very well-organized with a deep understanding of investment management.\n\nAddepar takes a market-based approach to pay. A successful candidateโ€™s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York.\n\nThe current range for this role is $93,000 - $116,000 (base salary)  + bonus + equity + benefits. \n\nYour recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.\nWhat Youโ€™ll Do\n\n\n* Support Account Executives and their prospects throughout the entire sales process by acting as the domain expert on the Addepar products\n\n* Advise firms periodically on technical matters to optimize, upsell services and products; navigate product roadmap\n\n* Coordinate appropriate internal product and technical resources for prospect calls and meetings\n\n* Highlight and communicate the differentiating benefits of Addepar vs. the competition\n\n* Support the sales effort with โ€œProof of Conceptsโ€\n\n* Understand prospective client key business requirements, load client data, and design custom demo environments to help clients conceptualize their future Addepar experience\n\n* Assist with the creation of the Statement of Work (SOW) as needed, budgetary estimates, and work with key internal teams (Professional Services including Data, Implementation Project Managers, Support, Finance, and Legal)\n\n* Assist our Account Executives with the completion of RFPs & RFIs.\n\n\n\nWho You Are\n\n\n* 3+ years of demonstrated experience in the Financial Services space including roles in FinTech deployment, sales engineering, solutions architecture, product experience, and financial platforms\n\n* Bachelor's Degree\n\n* Worked at prior SaaS companies in similar roles such as deployments, product, engineering, and/or client success\n\n* Knowledge of modern software architecture and database concepts\n\n* Effective oral and written communicator with the ability to work with members at all levels of an organization, both internally and externally\n\n* Ability to multi-task and track processes and work for numerous prospective clients\n\n* Ability to lead sophisticated projects, relationships, and timelines\n\n* Flexible to travel on short notice (20%+)\n\n* [Bonus] API exposure/knowledge is a plus!\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Travel, API, Sales and Engineer jobs that are similar:\n\n $65,000 — $112,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nSalt Lake City, Utah, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


PlayStation Global


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $55k - $113k*

Manager

 

System

 

Security

Technical

Support

Testing

Code

Financial

Finance

Management

Senior

Analytics

PlayStation Global

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๐Ÿ‘€ 628 views

โœ… 14 applied (2%)

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PlayStation Global is hiring a
Remote Planning Analytics Manager

\nPlanning Analytics Manager - 12 month contract assignment \n\nSan Mateo, CA or US Remote  \n\nAs a Senior IBM Planning Analytics Developer, you will play a pivotal role in collaborating with FP&A and technical teams to enhance and streamline systems within IBM Planning Analytics. Your primary responsibilities will include:\n\nResponsibilities:\n\n\n* Working closely with FP&A and technical teams to identify and implement systems improvements within IBM Planning Analytics.\n\n* Providing comprehensive support to users of the finance planning tool (IBM Planning Analytics) throughout the forecast cycle, ensuring coverage during PST time zone working hours. This includes administering the application, setting up new users, supporting reports created via Planning Analytics for Excel, resolving ad-hoc queries, maintaining documentation, and delivering end-user training.\n\n* Collaborating with the development team to ensure planning seed data is updated timely within the tool, including actual transactions, headcount information, and depreciation forecasts. Additionally, managing dimensions and security updates throughout the planning and reporting cycle.\n\n* Project managing and delivering system upgrades and improvements based on change requests. This involves providing testing of code updates and roadmap changes as necessary.\n\n* Identifying and implementing best practices to enhance operational efficiency.\n\n* Understanding data flows and enhancing their dependability and repeatability, strengthening links to other enterprise tools.\n\n\n\n\nQualifications:\n\n\n* 7+ years of IBM Planning Analytics development experience (up to V10.2 or higher) with expertise in:\n\n* Server installation and system configuration.\n\n* Cube and application design.\n\n* Planning Analytics TI + Chores.\n\n* Feeders.\n\n* Planning Analytics security, including element security.\n\n* Planning Analytics architect.\n\n* Experience using Planning Analytics REST API (preferably via Cubewiseโ€™s Canvas product).\n\n* Strong understanding of finance principles, with previous experience in budgeting and forecasting processes and interacting with finance analysts\n\n* Experience in project management of key financial initiatives within Planning Analytics.\n\n\n\n\nDesired qualifications:\n\n\n* Planning Analytics Performance Modeler.\n\n* Exposure to master data management solutions.\n\n* Experience with Cognos BI integration.\n\n\n\n\n#LI-SV1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Testing, Finance, API and Senior jobs that are similar:\n\n $55,000 — $112,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nSan Mateo, California, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Phaidra


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $65k - $110k*

Software

 

Design

 

C#

System

Security

Python

Training

Technical

Support

Code

Manager

DevOps

Cloud

Lead

Senior

Operations

Go

Engineer

Engineering

Backend

Phaidra

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๐Ÿ‘€ 1,024 views

โœ… 52 applied (5%)

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Phaidra is hiring a
Remote Senior Software Engineer

Who You Are\n\nWe are looking for a driven Software Engineer (MLOps) to be a part of our growing AI Platform team. You are bold and creative, and have deep empathy for customers who may not be tech-savvy. You will design and implement significant parts of the code base and will have the opportunity to make an immediate impact with your work and guide the product and team as we grow.\n\nYou are curious and like to understand technologies and their tradeoffs in depth - providing technical guidance to the team and peers as and when required. Leading by example, you have accumulated a wealth of insights and experiences from your hands-on involvement in the field, and you are committed to rolling up your sleeves and getting work done. You like joining and supporting other engineers in their work to learn from them as well as letting them benefit from your expertise and experience.\n\nYou have the motivation and skills to identify technical product needs, initiate projects and owning their delivery, including the involvement of engineering peers as needed. You are comfortable with challenging the status quo respectfully to drive and deliver technical excellence in the team.\n\n**We are seeking a team member located within one of the following areas: USA/Canada/UK\nResponsibilities\n\nThe AI Platform team you are joining is responsible for building the core platform that powers model training, inference and decision making in our products. Furthermore the team owns MLOps and the services hosting our AI capabilities. Productionizing results from Research, as well as extending our systems and providing support according to our customer needs fall into team responsibilities as well. You will join this team as an experienced engineer with a focus on MLOps solutions to grow our expertise in that area, but also contribute as a software engineer more widely in the team.\n\nAs an organization, we strongly believe in expertise across the stack. As such, you will experience flavors of Machine Learning, Software Engineering, Distributed Systems, MLOps and DevOps.\n\nIn particular, you will:\n\n\n* Design, build and lead the MLOps initiatives and vision for the AI Platform to strengthen automation, orchestration, versioning, observability, monitoring and collaboration for the platform.\n\n* Build and design scalable components for the AI Platform to allow high throughput training and inference for RL agents doing realtime inference for autonomous control of industrial systems.\n\n* Contribute to the design and implementation of the product backend by writing REST & gRPC API services and scalable event-driven backend applications.\n\n* Design clear, extensible software interfaces for the team's customers and maintain a high release quality bar.\n\n* Design and optimize data storage & retrieval mechanisms for high throughput, security & ease of access.\n\n* Perform DevOps duties of CI/CD, Release & Deployment management.\n\n* Be a part of our global production oncall team and, own & operate your services in production, meeting Phaidraโ€™s high bar for operational excellence.\n\n* Lead cross-functional initiatives collaborating with engineers, product managers and TPM across teams.\n\n* Mentor your peers and be a technical role-model in the team.\n\n\n\nOnboarding\n\nIn your first 30 daysโ€ฆ\n\n\n* You will be immersed in an onboarding program that introduces you to Phaidra and our product.\n\n* You will spend time in the Engineering org, learning how the teams operate, interact, and approach problems.\n\n* You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra.\n\n* You will set up your development environment and start working on an onboarding exercise that will introduce you to various parts of our code base.\n\n* You will learn about how we use agile and be able to navigate our sprint boards and backlogs.\n\n* You will learn about various team standards and development & release processes.\n\n* You will start to learn about our system architecture and infrastructure.\n\n* You will start picking up few good โ€œfirst-tasksโ€ to get yourself accustomed to the end to end release flow.\n\n\n\n\nIn your first 60 daysโ€ฆ\n\n\n* You will get a solid understanding of what Phaidra does and how we do it.\n\n* You will meet with team members across Phaidra and started building relationships that will help you be successful at your job.\n\n* You will complete the onboarding exercise and will be on your way to completing your first production task.\n\n* You will take ownership for the MLOps work on the team, identify gaps and propose roadmap items on the topic.\n\n\n\n\nIn your first 90 daysโ€ฆ\n\n\n* You will be fully integrated in the team and with team members across the company.\n\n* You will have a more in-depth understanding of our system architecture and infrastructure.\n\n* You will complete your first on-call experience helping monitor and improve our production environments.\n\n* You will become an expert with our tooling.\n\n* You will start to contribute to knowledge sharing throughout Phaidra and the team.\n\n* You will take proactively drive MLOps topics in the team and represent it technically throughout the company.\n\n\n\nKey Qualifications\n\n\n* 7+ years of work experience.\n\n* Bachelors or Masters in Computer Science, or equivalent experience.\n\n* Strong experience on designing and implementing MLOps solutions for AI production systems\n\n* Expertise with production Software Engineering - relational and non-relational data modelling, micro-services, understanding of event driven systems, etc.\n\n* Strong experience building large scale multi-tenant systems with high availability, fault tolerance, performance tuning, monitoring, and statistics/metrics collection.\n\n* Strong expertise in Python and Cloud environments\n\n* Good grasp of Machine Learning (especially Deep Learning) fundamentals.\n\n* Ability to collaborate and communicate effectively in an all-remote setting\n\n* Doing your work with curiosity, ownership, transparency & directness, outcome orientation, and customer empathy.\n\n\n\nBonus\n\n\n* Experience as a service owner of a realtime production system - operating & monitoring services in production, including using observability tooling such as Prometheus, Grafana, Tempo or equivalent offerings and incident management.\n\n* Experience with building applications that can be deployed in cloud, hybrid or on prem environments\n\n* Exposure to Reinforcement Learning\n\n\n\nOur Stack\n\n\n* Languages - (Backend) Python, Go; (Frontend) JavaScript/TypeScript, React; Customer SDK & Clients - C# .NET\n\n* PyTorch\n\n* Cypress\n\n* Docker, Kubernetes, Terraform & Kapitan\n\n* Gitlab CI, ArgoCD, Atlantis, Vercel\n\n* GCP - GKE, PubSub, CloudSQL, BigTable, Postgres, etc.\n\n* Ray.io\n\n* REST & gRPC micro-services\n\n* Poetry, Pantsbuild\n\n\n\nGeneral Interview Process\n\nAll of our interviews are held via Google Meet, and an active camera connection is required.\n\n* Initial screening interview with a People Operations team member (30 minutes): The purpose of this interview is to meet you, learn more about your background, and discuss what you are looking for in a new position.\n\n* Hiring manager interview (30 minutes): The purpose of this meeting is for you to get to know the manager for the role. This chat will mainly focus on your previous experience and technical background. You can expect to talk about projects that you have worked on in the past and ask any questions about the team & role.\n\n* Technical Interview 1 (60 minutes): The purpose of this interview is to assess your skills in Machine Learning and related mathematics.\n\n* Technical Interview 2 (90 minutes): In this interview, we will go over a real world MLOps problem. You can expect to draw architecture diagrams using boxes & arrows in your browser. We will talk about system design, scalability and monitoring.\n\n* Meeting with VP of Engineering (30 minutes): This interview is a combination of technical and cultural fit assessment. You will cover the technical experience and the skills that you brinand have an opportunity to ask any questions about the teamโ€™s culture or vision.\n\n* Culture fit interview with Phaidraโ€™s co-founders (30 minutes): This interview focuses on alignment with Phaidraโ€™s values\n\n\nBase Salary\n\nUS Residents: $115,200-$208,800/year\n\nUK Residents: ยฃ96,400-ยฃ144,000/year\n\nThis position will also include equity.\n\nThese are best faith estimates of the base salary range for this position. Multiple factors such as experience, education, level, and location are taken into account when determining compensation. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Cloud, API, Senior, Engineer and Backend jobs that are similar:\n\n $65,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Postman


๐ŸŒ Probably worldwide
๐Ÿ’ฐ $60k - $115k*

Manager

 

Salesforce

 

Training

Technical

Strategy

Management

Lead

Senior

Operations

Marketing

Legal

Sales

Recruitment

Postman is hiring a
Remote Senior Marketing Operations Manager

Who Are We?\n\nPostman is the worldโ€™s leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaborationโ€”enabling users to create better APIs, faster. \n\nWe recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.\nThe Opportunity\n\nPostman is seeking a seasoned Senior Marketing Operations Manager to help take our systems, processes, and infrastructure to the next level. You will work closely with various Marketing stakeholders, and Sales Operations to assist in driving marketing impact while increasing operational efficiencies. You will oversee the marketing processes, and enablement of integrated marketing campaigns while providing technical expertise and guidance related to all systems and lead lifecycle flows. A successful candidate is a driven, highly collaborative teammate who loves systems, processes, data, and is energized by fast-paced environments.\nWhat Youโ€™ll Do\n\n\n* Ownership of Marketo, including processes and automation, in addition to other marketing technology tools such as Zuddl, Metadata.io, ZoomInfo, and others.\n\n* Manage the integration strategies and requirements with the related technologies\n\n* Optimize the lead management process including documentation of campaign execution, leads management, automation, and process flows.\n\n* Collaborate with key stakeholders across teams to identify gaps in current processes/systems and optimize workflows to increase efficiency across departments\n\n* Enable the Marketing team to perform day-to-day execution of campaigns through training and documentation\n\n* Work closely with the Sales Operations team to implement architecture requests related to workflows and tracking\n\n* Manage and improve scoring models and lifecycle management for leads by facilitating sales handoff, prioritization, and automated nurture programs\n\n* Responsible for data hygiene and enrichment including managing any 3rd party data and imports into the system\n\n* Ensure compliance with GDPR and CCPA regulations within our Marketing systems by partnering with in-house cybersecurity and legal council\n\n* Partner with Marketing team to scale the marketing technology infrastructure, systems and tools to better segment, target, and engage with prospects and customers, including lead and customer lifecycle, automation logic, & nurturing\n\n* Operate autonomously with a high level of quality and integrity\n\n\n\nAbout You\n\n\n* 8+ years experience in a B2B marketing operations or automation role\n\n* Deep experience with Marketo (Marketo certified preferred), SFDC (high proficiency with Salesforce preferred), and related platform integrations (i.e. Zuddl, CMS, ZoomInfo, Rampmetrics/Bizible, etc)\n\n* Understand demand generation including email strategies & execution\n\n* Technical aptitude: Have worked with highly complex processes and a large MarTech stack; ability to understand technologies and how to leverage them to achieve desired results\n\n* Exceptional interpersonal skills, ability to develop and maintain strong relationships with stakeholders and tailor communications to a broad range of internal and external audiences\n\n* Strategic, technical thinking and strong business acumen with a desire to problem solve and seek out opportunities to improve processes\n\n* Expertise in translating strategy to execution\n\n* Ability to navigate ambiguity, prioritize and manage multiple projects\n\n* Strong collaborator who seeks out feedback and input to build on existing infrastructure\n\n* Thoughtful problem-solving tendencies with the ability to take initiative and ownership with a focus on continuous improvement\n\n* A roll up your sleeves and get work done attitude\n\n\n\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nThis is a remote role baed on the West Coast (USA) and the reasonably estimated salary for this role ranges from $135,000 to $175,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Salaries will vary outside of the listed metropolitan areas & the U.S.\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to API, Senior, Marketing, Legal and Sales jobs that are similar:\n\n $60,000 — $115,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Hiro Systems PBC

 This job is getting a high amount of applications right now (11% of viewers clicked Apply)

๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $65k - $115k*

Web3

 

Cryptocurrency

 

Bitcoin

Security

Docker

Developer

Software

Test

Code

DevOps

Cloud

Health

Engineer

Engineering

Hiro Systems PBC

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๐Ÿ‘€ 1,403 views

โœ… 154 applied (11%)

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Hiro Systems PBC is hiring a
Remote DevOps Engineer

\n\nAt Hiro, we build developer tools that bring Web3 to Bitcoin. Our suite of tools unlocks the full potential of Bitcoin through smart contracts, digital assets, and decentralized applications. With Hiro tools, developers can test and deploy smart contracts, spin up nodes and other server-side resources for scaling, and more. Building on Bitcoin is hard. Hiro's developer tools make it easier. Weโ€™re very proud to say that Hiro won 4 Built Inโ€™s Best Places to Work awards, including U.S. Best Startups to Work For, Remote Best Startups to Work For, Remote Best Places to Work, and New York Best Startups to Work For!\n\nHiro is funded and backed by more than $75 million from Union Square Ventures, Y Combinator, Lux Capital, Winklevoss Capital, Naval Ravikant, and others.\n\n\nAbout The Opportunity\n\nHiro is looking for a passionate and collaborative DevOps Engineer to help scale our infrastructure to meet our growing needs and build โ€œdeveloper empoweringโ€ solutions. DevOps engineers at Hiro are hybrid systems and software engineers with a two-pronged mission:\n\n* Empower teams to build, test, deploy, and monitor services used by hundreds of thousands of users (soon to be millions) at scale with high velocity and quality.\n\n* Eliminate toil across our engineering, IT, and other operations.\n\n\nWhat You'll Do\n\n\n* Improve the tooling and automation for building, testing, and deploying software and services\n\n* Collaborate with engineering teams on building / launching new products and features\n\n* Evangelize and implement industry best practices to improve the security and ease-of-use of our production environment\n\n* Diagnose problems from all sides and quickly narrow down potential solutions\n\n* Debug production issues across services and multiple levels of the stack\n\n* Improve operational standards, tooling, and processes\n\n* Engineer solutions to automate, and streamline monitoring and incident escalation, improve resiliency and uptime\n\n\n\nWhat We're Looking For\n\n\n* 6+ years of experience in an SRE, DevOps, or equivalent role\n\n* Excellent communication skills and comfort working with a diverse team across time zones\n\n* A sense of ownership, humility, and bias to action\n\n* Able to see a problem from all sides and quickly narrow down potential solutions\n\n* Proficiency with Bash scripting, and preferably one additional language such as Python, Go, or NodeJS\n\n* Proficiency with container technologies like Docker or Containerd\n\n* Strong knowledge on architecting and managing Kubernetes clusters, and deploying a large variety of applications to them\n\n* Experience deploying, scaling, and troubleshooting production services\n\n* Experience with service meshes like Istio/Envoy, Linkerd, and API gateways like Kong and Nginx\n\n* Experience writing infrastructure as code (IaC) with tools like Terraform or Pulumi\n\n* Experience with logging, tracing, metrics, and monitoring dashboard tools such as Grafana, Loki, and Prometheus\n\n* Competence in working with public cloud infrastructure such as GCP, Azure, and/or AWS\n\n\n\nWe'd Also Like to See\n\n\n* Familiarity with running blockchain software (bitcoin, ethereum, etc)\n\n* Hardening, securing the Kubernetes cluster with monitoring and auditing dashboards\n\n* Experience with multiple technology stacks for configuration, monitoring, logging, alerting, CI/CD, application runtimes (Python, Node, Rust)\n\n* Experience with caching and database solutions (e.g. Redis, Postgres)\n\n* Experience with various network protocols, such as HTTP, TLS, DNS, TCP/IP (transport and network layers).\n\n\n\n\nWeโ€™d love to hear from you even if you donโ€™t have experience or interest in every bullet. Thereโ€™s no perfect candidate and we want to find the right fit, even if itโ€™s different than we imagine. \nWhat We'll Offer\n\n\n* Salary Range (regardless of location, benchmarked annually) $175,000 - $195,000.\n\n* Company equity and Stacks (STX) tokens--STX is the native cryptocurrency of the Stacks network\n\n* $1,200/yr budget for learning and development stipend\n\n* $1000/yr of charity donation matching to an organization of your choosing\n\n* $500/mo co-working space reimbursement\n\n* Daily Lunch Reimbursement (even if youโ€™re remote!)\n\n* Open Vacation Policy, take the days you need\n\n* Family-Friendly Health Benefits\n\n* Free Life and Disability Insurance\n\n* Health and dependent care(FSA)\n\n* Up to 16 weeks of paid parental leave\n\n* 401k with 3% match\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3, Docker, DevOps, Cloud, API and Engineer jobs that are similar:\n\n $65,000 — $115,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Restaurant365


๐Ÿ’ฐ $60k - $110k*

Design

 

SaaS

 

InfoSec

Python

Technical

Software

Accounting

DevOps

Cloud

Assembly

Operations

Analytics

Reliability

Engineer

Engineering

Executive

Restaurant365

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๐Ÿ‘€ 1,056 views

โœ… 75 applied (7%)

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Restaurant365 is hiring a
Remote Data Engineer

\nRestaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365โ€™s culture is focused on empowering team members to produce top-notch results while elevating their skills. Weโ€™re constantly evolving and improving to make sure we are and always will be โ€œBest in Classโ€ ... and we want that for you too!\n\n\nRestaurant365 is looking for an experienced Data Engineer to join our data warehouse team thatenables the flow of information and analytics across the company. The Data Engineer will participate in the engineering of our enterprise data lake, data warehouse, and analytic solutions. This is a key role on a highly visible team that will partner across the organization with business and technical stakeholders to create the objects and data pipelines used for insights, analysis, executive reporting, and machine learning.  You will have the exciting opportunity to shape and grow with a high performingteam and the modern data foundation that enables the data-driven culture to fuel the companyโ€™s growth.  \n\n\n\nHow you'll add value: \n* Participate in the overall architecture, engineering, and operations of a modern data warehouse and analytics platforms.  \n* Design and develop the objects in the Data Lake and EDW that serve as core building blocks for the semantic layer and datasets used for reporting and analytics across the enterprise. \n* Develop data pipelines, transformations (ETL/ELT), orchestration, and job controls using repeatable software development processes, quality assurance, release management, and monitoring capabilities. \n* Partner with internal business and technology stakeholders to understand their needs and then design, build and monitor pipelines that meet the companyโ€™s growing business needs. \n* Look for opportunities for continuous improvements that automate workflows, reduce manual processes, reduce operational costs, uphold SLAs, and ensure scalability. \n* Use an automated observability framework for ensuring the reliability of data quality, data integrity, and master data management.  \n* Partner closely with peers in Product, Engineering, Enterprise Technology, and InfoSec teams on the shared enterprise needs of a data lake, data warehouse, semantic layer, transformation tools, BI tools, and machine learning. \n* Partner closely with peers in Business Intelligence, Data Science, and SMEs in partnering business units o translate analytics and business requirements into SQL and data structures \n* Responsible for ensuring platforms, products, and services are delivered with operational excellence and rigorous adherence to ITSM process and InfoSec policies. \n* Adopt and follow sound Agile practices for the delivery of data engineering and analytics solutions. \n* Create documentation for reference, process, data products, and data infrastructure \n* Embrace ambiguity and other duties as assigned. \n\n\n\nWhat you'll need to be successful in this role: \n* 3-5 years of engineering experience in enterprise data warehousing, data engineering, business intelligence, and delivering analytics solutions \n* 1-2 years of SaaS industry experience required \n* Deep understanding of current technologies and design patterns for data warehousing, data pipelines, data modeling, analytics, visualization, and machine learning (e.g. Kimball methodology) \n* Solid understanding of modern distributed data architectures, data pipelines, API pub/sub services \n* Experience engineering for SLA-driven data operations with responsibility for uptime, delivery, consistency, scalability, and continuous improvement of data infrastructure \n* Ability to understand and translate business requirements into data/analytic solutions \n* Extensive experience with Agile development methodologies \n* Prior experience with at least one: Snowflake, Big Query, Synapse, Data bricks, or Redshift  \n* Highly proficient in both SQL and Python for data manipulation and assembly of Airflow DAGโ€™s. \n* Experience with cloud administration and DevOps best practices on AWS and GCP and/or general cloud architecture best practices, with accountability cloud cost management \n* Strong interpersonal, leadership and communication skills, with the ability to relate technical solutions to business terminology and goals \n* Ability to work independently in a remote culture and across many time zones and outsourced partners, likely CT or ET  \n\n\n\nR365 Team Member Benefits & Compensation\n* This position has a salary range of $94K-$130K. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. \n* Comprehensive medical benefits, 100% paid for employee\n* 401k + matching\n* Equity Option Grant\n* Unlimited PTO + Company holidays\n* Wellness initiatives\n\n\n#BI-Remote\n\n\n$90,000 - $130,000 a year\n\nR365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, InfoSec, Python, Accounting, DevOps, Cloud, API and Engineer jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Figment


Worldwide
๐Ÿ’ฐ $65k - $120k*

Manager

 

Jira

 

Web3

Crypto

Cryptocurrency

Support

Growth

Financial

Management

Lead

Senior

Marketing

Sales

Figment is hiring a
Remote Customer Success Manager Japan

\n\nFigment is the worldโ€™s leading provider of blockchain infrastructure. We provide the most comprehensive staking solution for our over 200+ institutional clients including exchanges, wallets, foundations, custodians, and large token holders to earn rewards on their crypto assets. These clients rely on Figmentโ€™s institutional staking service including rewards optimization, rapid API development, rewards reporting, partner integrations, governance, and slashing protection. Figment is backed by industry experts, financial institutions and our global team across twenty three countries. This all leads to our mission to support the adoption, growth and long term success of the Web3 ecosystem.\n\nWe are a growth stage technology company โ€“ looking for people who are builders and doers. People who are comfortable plotting their course through ambiguity and uncertainty to drive impact and who are excited to work in new ways and empower a generative company culture.\n\nAbout the Role\n\nIn the role of Customer Success Manager at Figment, you will serve as the primary contact for some of our most significant clients in Japan. Your role will be pivotal in delivering an exceptional onboarding experience. Your responsibilities include strengthening customer relationships, overseeing customer staking and onboarding processes, introducing new products to explore upsell opportunities, and gathering product feedback to uncover product growth\n\nResponsibilities\n\n\n* Provide onboarding, account management and support for customers post sale, throughout the implementation and staking lifecycle\n\n* Manage all all inbound customer requests from your book of customers\n\n* Identify, track and resolve customer pain points and queries and build scalable solutions to solve for these\n\n* Drive customer satisfaction practices to increase retention and drive upsell opportunities\n\n* Advocate for customer needs within the organization, working closely with product development sales and support teams\n\n* Provide expert guidance to clients on the best utilization of our solutions to meet their specific needs\n\n* Identify opportunities for account expansion and collaborate with the sales team to drive upsell initiatives\n\n* Keep customers informed about product updates, new features, and industry best practices\n\n* Support local APAC Lead with operational workflows, including partner engagement, client relationship management, creating presentation materials, assisting in marketing & events coordination and other administrative activities\n\n\n\n\nQualifications\n\n\n* Minimum of 3-5 years of relevant experience in a customer success management role, or a customer success position within the blockchain industry\n\n* Experience in working with senior stakeholders at organizations\n\n* Excellent cross functional communication and interpersonal skills\n\n* Strong problem solving and analytical skills\n\n* Deep familiarity with cryptocurrency products, blockchain technology and ideally protocol staking\n\n* Fluency in English and Japanese required\n\n* Experience in managing customer information and communication in Salesforce, JIRA and Intercom\n\n\n\n\n\nSee here for Figment's Privacy Policy.\n\n\n\n\nFigment is a remote-first company operating with a global footprint across 23 countries. Are you interested in helping us build the future of digital assets?\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3, Crypto, API, Senior, Marketing and Sales jobs that are similar:\n\n $65,000 — $120,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nWorldwide
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Loop

 This job is getting a high amount of applications right now (15% of viewers clicked Apply)

๐Ÿ’ฐ $60k - $105k*

Manager

 

SaaS

 

Technical

Support

Growth

Travel

Operations

Engineering

Ecommerce

Shopify

Loop

Apply now

๐Ÿ‘€ 1,294 views

โœ… 190 applied (15%)

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Loop is hiring a
Remote Partner Success Manager

\nLoop Returns is seeking a passionate and detail-oriented Partner Operations Manager to join our partnerships team. In this role, you will play a critical role in ensuring the success of our growing partner ecosystem by providing operational and technical support for our most important strategic partners.\n\n\nAs Partner Success Manager, you will be not only the face but also the โ€œhandsโ€ and โ€œbrainsโ€ of Loop to the partners we rely on to power our platform. This portfolio includes leading domestic and international carriers (e.g. UPS, FedEx, USPS), label aggregators (e.g. EasyPost, EasyShip), reverse logistics providers (e.g. Happy Returns, VEHO, Passport), and more! It is not an exaggeration to say we would not be able to do what we do without these partners, and these partners will not be successful with Loop without you!\n\n\nThis role is both indispensable and unique. (Youโ€™ll be the first of your kind at Loop!) It will require both a deep, technical understanding of Loopโ€™s product, as well as a high-level strategic understanding of how these partnerships drive growth for both Loop and our partners. So weโ€™ll be looking for examples of times youโ€™ve served in both capacities throughout your career. Weโ€™ve laid out the experience we think is important to set you up for success in this role, but we also appreciate that different humans will solve problems in different ways, so we donโ€™t expect you to fit exactly in a box of requirements.\n\n\nLoop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. This role can be done from anywhere within the US or Canada, although proximity to a major city/airport is preferred to allow for easier travel to partner and team events. We love hanging out when we can! \n\n\n\nWhat Youโ€™ll Do: \n* Serve as the first line of defense and primary technical liaison for a portfolio of existing Loop partners, including SaaS providers, logistics companies, and freight carriers.\n* Work closely with the partners and with Loopโ€™s product and engineering teams to troubleshoot and resolve technical issues as well as identify opportunities for improvement.\n* Work closely with Loopโ€™s Merchant Success team to support customers who are onboarding and offboarding with the partners you support. \n* Track and manage key performance indicators (KPIs), revenue growth, contract renewals, and service level agreements (SLAs) for all partners.\n* Own and facilitate regular meetings with each partner to discuss merchants, technical questions, growth/problem areas, and other relevant topics.\n* Generate and present regular reports on partner performance metrics and SLAs.\n* Identify trends and opportunities for improvement based on data analysis.\n\n\n\nYour Experience: \n* Minimum of 3 years experience in partner management, technical support, or related roles.\n* You have a strong understanding of B2B SaaS or the Shopify ecosystem in particular\n* Itโ€™s not necessarily a โ€œmust have,โ€ but we would be thrilled if youโ€™ve worked in supply chain or on the logistics end of eCommerce in the past. \n* Communication is your jam - you should impress others with your style, thoroughness and frequency of communication through email, call, video, chat, you name it!\n* You are comfortable analyzing data and generating reports.\n* You have experience working cross-functionally with a variety of teams (including technical teams) in a fast-paced environment.\n* You have experience with API integrations and have examples of times you have leveraged your product expertise to resolve issues for a customer or partner.\n* You operate with a high level of agency, and are comfortable navigating ambiguity to make sound decisions. \n* You are comfortable having uncomfortable conversations, and are able to walk the fine line between high standards and humility, between empathy and expectations. \n* You are able to operate both โ€œin the weedsโ€ and at โ€œ30,000 ft.โ€ No job is too small. You feel a strong sense of ownership and approach your goals with a โ€œwhatever it takesโ€ attitude. \n\n\n\n\n$72,000 - $108,000 a yearWe know that making decisions about your career and compensation is a huge deal. Because of that, weโ€™re incredibly thoughtful about our compensation strategy. We want you to feel safe and excited, but also comfortable with the compensation package of a startup. Weโ€™ve outlined some important information for you here, but please know thereโ€™s a lot more to compensation than we can cover in this job posting. \nThe posted salary range is the base salary for this opportunity. The salary range is subject to change, and may be adjusted in the future.\nThe actual annual salary paid for this position will be based on several factors, including, but not limited to: your prior experience and skills related to the position, geographic location, company needs, current market demands, and your total compensation goals. \nGreat humans deserve great benefits. At Loop, youโ€™ll be eligible for benefits such as: medical, dental, and vision insurance, flexible PTO, company holidays, sick & safe leave, parental leave, 401k, monthly wellness benefit, home workstation benefit, phone/internet benefit, and equity.\n\nIn a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates second chances.\n\n\nWe're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.\n\n\nWe take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it.\n\n\nLearn more about us here: https://loopreturns.com/careers.\n\n\nYou can review our privacy notice here. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, API, Ecommerce and Shopify jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Plus Power


๐Ÿ‡บ๐Ÿ‡ธ United States
๐Ÿ’ฐ $60k - $110k*

Director

 

Design

 

System

Python

Technical

Code

Cloud

Microsoft

Strategy

Management

Engineering

Educational

Plus Power

Apply now

๐Ÿ‘€ 734 views

โœ… 72 applied (10%)

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Plus Power is hiring a
Remote Director of Data Engineering Battery Storage

\nAbout the Role \n\nPlus Power recruits outstanding energy industry professionals who are driven to develop, build and operate assets safely and reliably to decarbonize the power markets while growing their careers. Our team looks for data-driven and fact-based mindsets, engaging and collaborative behaviors, and personal growth-focused professionals.     \n\nIn order for the global energy system to make the transition from a carbon-based grid, to a renewable energy grid, large scale energy storage must be introduced into the electricity system to balance intra-hour supply and demand.โ€ฏ Energy storage is the enabler of high penetration variable renewable generation like solar and wind. \n\nWe are seeking a highly experienced and skilled Director of Data Engineering to join our team. The ideal candidate will deeply understand data architecture, cloud infrastructure and the ability to design and implement scalable, secure, and reliable data solutions.\n\n \n\nKey Responsibilities:\n\n\n* Lead the design, development, and implementation of data infrastructure solutions in multiple public Cloud platforms and services (Azure, AWS, and GCP) using industry standards and best practices\n\n* Translate business needs into data models supporting long-term solutions using SQL and non-SQL databases on cloud-based platforms.\n\n* Create and maintain conceptual, logical, and physical data models and corresponding metadata using best practices to ensure high data quality and access.\n\n* Identify data gaps and enforce strong practices to close any data quality issues in a timely manner; establish a single version of truth for reference data that benefits consumers.\n\n* Contribute to and implement a strategy for data management in private and public clouds, leveraging cloud-native tools and techniques.\n\n* Establish and keep up with Data Non-Functional Requirements (NFR) to ensure that metadata, data mappings, data lineage, and other related items meet the policy requirements for being complete, accurate, and consistent.\n\n* Manage data as a strategic asset and operationalize data governance, data quality, data integrity, and controls across the organization.\n\n* Introduce and propagate modern engineering practices around data, including reusable/configurable data quality and data access control frameworks.\n\n* Drive consistency, efficiency, and cost benefits through establishing and continuously improving data management practices and standards.\n\n* Stay up to date on the latest trends and technologies in data and cloud infrastructure\n\n\n\n\n \n\nSkills & Qualifications:\n\n\n* A master's or bachelor's degree in computer science, information systems, or a related field\n\n* 10+ years of experience in data architecture and cloud infrastructure\n\n* 8+ years of experience with reference data management, business information architecture, analytics, business process re-engineering, and Product Management\n\n* 7+ of experience demonstrating expert-level knowledge of cloud architecture patterns (microservices, event-driven, serverless, API first and API gateways, service mesh, CQRS, stateless design)\n\n* 5+ years of data mapping and data lineage (create or analyze)\n\n* 3+ years of technical leadership in a data and technical environment, including Data Engineering, Data modeling, Metadata management, etc.\n\n* Strong SQL and Python knowledge\n\n* Strong knowledge of business operational processes, data, and technology platforms\n\n* Ability to prioritize deliverables and manage multiple complex work streams simultaneously\n\n* Experience with data warehousing, data lakes, and data pipelines\n\n* Fundamental knowledge of database systems (relational and object stores), including scaling, sharing, and replication\n\n* Deep understanding of monitoring and logging in Cloud environments, including retention and cost optimization strategies\n\n* Ability to create high-quality documentation about data architectural decisions, design rationale, and implementation guidelines.\n\n* Secure Development Lifecycle and Agile Development Methodology using DevSecOps and CI/CD concepts and practices\n\n* Infrastructure as code and Continuous integration and delivery/deployment\n\n* Demonstrated ability to work well in a cross-functional environment with both technical and non-technical team members.\n\n* Understanding of energy markets a plus\n\n* Ability to effectively use Microsoft Office products โ€“ Word, Excel, Power Point\n\n* Excellent communication and interpersonal skills\n\n\n\n\n \n\nCompensation, Location, and Benefits\n\nHighly competitive total compensation from one of North Americaโ€™s leading energy storage developers, owners and operators. Flexible, work from home or hybrid work from Plus Powerโ€™s offices in San Francisco, Houston, Chicago, Seattle, and Palm Beach.\n\nThe expected salary range* for this position begins at $195,000. We may ultimately pay more or less than the posted range based on several factors including, but not limited to relevant experience, skills, qualifications, geographic labor market, and other factors consistent with applicable law. This position is also eligible to participate in our annual bonus program.\n\nPlus Power offers a comprehensive benefits program, unlimited vacation, flexible remote work, educational assistance, parental leave, and a highly engaging company culture with opportunities for in-person connection and learning and growth. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, Cloud, API and Microsoft jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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