\nAre you ready to power the World's connections?\n\n\nWe are looking for an Engagement Manager to join the growing Professional Services team at Kong. As an Engagement Manager, you will have the opportunity to work across the entire customer lifecycle to drive a prescriptive outcome(s) and successful delivery of engagements and programs for key customers. \n\n\nThe engagement manager will ensure our customers are getting the most value out of Kong products and will help prepare, manage, and deliver strategic engagements across the defined install base. As a primary professional services contact and ambassador for our customers, the engagement manager is a strategic, long-term, relationship-based customer-facing role. Apart from driving successful delivery of services engagements, the Engagement Manager will focus on driving day to day professional services operations. \n\n\nThis is an important role and requires someone with very strong thought organization, and communication skills along with the ability to multitask, context switch, and manage customer escalations. Working at Kong presents a unique opportunity to help customers modernize their approach to IT to embrace Cloud Native development principles. \n\n\n\nCustomer Delivery:\n* Own and lead selected, simultaneous billable customer engagements and manage customer expectations and drive prescriptive outcomes during the entire customer lifecycle (Post Sales, Delivery, and Value Realization) \n* Work with customers and stakeholders to understand and analyze engagement scope, requirements, time, cost, benefits, etc. Drive the engagement lifecycle end to end to deliver business outcomes \n* Own and drive project management activities and oversee completion of engagement kickoffs, project charters, and deliverables, managing schedules, meeting milestones, and ensuring success throughout the engagement lifecycle end to end to deliver business outcomes \n* Prepare customer-facing and internal collateral such as solution presentations, blueprints, reusable artifacts, project plans, burndown, and status reports\n* Identify, prioritize, and own resolution of internal and customer escalations & project risks, driving an effective resolution across technical, business, and executive stakeholders.\n* Makes use of productivity tools like FinancialForce, Salesforce, Metabase, Trello, etc. to maintain and manage programs of multiple onboarding and implementation projects along with reporting on key business metrics (Billings, Utilizations, Resource Capacity, and Forecasting) \n\n\n\nProfessional Services Operations:\n* Assist Services leadership team with resource assignment and management  in Financial Force. \n* Ensure timely completion of Month and Quarter end close process and complete new PS employee onboarding with content tailored to the new hires’ positions\n* Coordinate with cross functional teams  to obtain relevant data about the project opportunity and staffing requirements\n* Become a subject matter expert for services personnel on all processes related to services revenue: time entry, project management processes relate to operations, customer billing, and staff utilization.\n* Continually provide suggestions and implement improvements to business and reporting processes that keep up with the changes in the organization.\n* Support Professional Services staff to better understand revenue, hours, and target attainment goals\n\n\n\nWhat you will bring to Kong:\n* Strong project/program management and services delivery experience with a track record of delivery for strategic customers on time and within budget\n* Deep experience working with project financial fundamentals and PSA tools such as Financial Force to own and drive operational activities(Reporting, Forecasting, and Tracking)\n* Excellent customer-facing skills and ability to communicate with executives as well as other stakeholders at customer sites and cross-functionally within Kong. Ability to demonstrate relationship building internally and externally\n* Exceptional organizational and change management skills with an ability to manage competing client demands\n* Excellent presentation skills along with a strong understanding of professional services business metrics in a SaaS software environment. Ability to manage critical and political situations with business stakeholders with strong interpersonal skills\n* Proven team player, and team builder who loves to work in a fast-growing and roll up their sleeves in a dynamic environment and is able to keep pace with constant change.\n* And any additional tasks required by manager\n\n\n\n\n\n\nKong has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. Compensation varies depending on a wide array of factors, including but not limited to specific candidate location, role, skill set and level of experience. Certain roles are eligible for additional rewards including sales incentives depending on the terms of the applicable plan and role. Benefits may vary depending on location. US based employees are typically offered access to healthcare benefits, a 401(k) plan, short and long term disability benefits, basic life and AD&D insurance, among others. The typical base pay range for this role in the US is $135,000 - $155,00 base plus variable comp and equity.\n\n\nAbout Kong: \n\n\nKong is THE cloud native API platform with the fastest, most adopted API gateway in the world (over 300m downloads!). Loved by developers and trusted with enterprises’ most critical traffic volumes, Kong helps startups and Fortune 500 companies build with confidence – allowing them to bring solutions to market faster with API and service connectivity that scales easily and securely. \n\n\n83% of web traffic today is API calls!  APIs are the connective tissue of the cloud and the underlying technology that allows software to talk and interact with one another.  Therefore, we believe that APIs act as the nervous system of the cloud.  Our audacious mission is to build the nervous system that will safely and reliably connect all of humankind!  \n\n\nFor more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.\n\n\nWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.\n\n\n#LI-RS1\n#LI-DNI \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, API and Sales jobs that are similar:\n\n $57,500 — $75,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDallas, TX

\nDo you believe that bioengineering represents the future of medical diagnostics and therapies, with CRISPR/gene editing serving as just the initial breakthrough? We are seeking an experienced, consultative sales professional to join our team, someone who finds inspiration in our mission and can contribute to our established start-up's collaborative, dynamic, and innovative culture. We would like to hear from you if you're enthusiastic about articulating the value of Synthego's cutting-edge platform technologies.\n\n\nAs a Senior Strategic Account Manager, you'll play a pivotal role in driving the growth of our Cell and Gene Therapy business by positioning our Research Use, IND enabling, and Clinical product portfolios. You'll identify, nurture, and grow key client relationships in this position. As an individual contributor, you'll actively engage in outbound sales and prospecting initiatives while collaborating closely with our internal support teams to ensure seamless execution. This role offers an exciting opportunity to directly impact and drive our business forward in the rapidly evolving biotech landscape."\n\n\n\nWhat You'll Do: \n* Serve as the primary point of contact for existing and new accounts ordering Synthego’s RUO, IND enabling, and GMP product lines for the Western US Region \n* Conduct prospecting activities to build a funnel for preclinical and clinical business.\n* Identify clinical upsell opportunities and drive revenue growth.\n* Own the entire opportunity funnel, from opportunity creation to purchase order receipt, while collaborating with the RUO/GMP Product, Quality, and Operations teams.\n* Provide customer and market feedback to the product management and marketing teams to support the expansion of the product roadmap and commercial strategies \n* Leverage emotional and social intelligence to effectively interact with internal and external customers, fostering positive relationships and driving team collaboration across various functions.\n* Learn and evangelize the value proposition of Synthego’s Bench to Clinic synthetic biology products, supporting and improving the cell therapy process through data-driven decisions.\n* Focus on revenue growth, with the goal of establishing Synthego as the primary supplier for genome editing products and services.\n* Continuously build strong relationships with established commercial companies, non-commercial institutions, and universities with cell therapy programs, from bench scientists to senior leadership.\n* Map account structures, including functional areas and personnel, and identify and manage client profiles critical to closing a deal – influencers, budget owners, decision-makers, executive sponsors, etc.\n* Travel approximately 25% of the time for on-site customer meetings.\n\n\n\nAbout You: \n* 5+ years key account / large corporate technical sales experience in biotechnology / Life Sciences or a cell therapy company.\n* Strong experience in sales process management and professional sales techniques (e.g. Challenger, SPIN, Miller Heiman), negotiating 5-8 figure contracts and supply agreements, developing and executing strategic and tactical plans for account growth\n* Strong existing network of contacts and working relationships within large biopharma accounts within your assigned territory that can be leveraged to find the ideal customers for Synthego’s GMP product and service offering\n* Strong working knowledge of the Cell and Gene Therapy process\n* Deep cell biology knowledge needed to understand the customer research focus.  Able to find areas of fit with the Synthego platforms, manage the technical conversation and sales process.   Note that Synthego does not use an FAS support model.\n* Collaborate closely with Marketing, Sales Operations, Product Management, Technical Support, Research, Operations, and other functions to optimize the balance between customer needs and Synthego capabilities.\n* Comfortable operating with uncertainty, the fast-paced and constant evolution of a start-up company, and competitive environments\n* Highly detail-oriented and needed to manage within a regulatory / GMP environment.  \n* Strong verbal and written communication and presentation skills\n\n\n\nNice to Haves: \n* 10+ years overall technical sales experience in an FDA regulated market\n* Prior experience with GMP products and / or working knowledge of regulatory requirements of API in US and EU (i.e. ICH Q7).\n* Previous experience working as a bench scientist or researcher in cell therapy\n* Hands-on experience with CRISPR or genome engineering / SynBio products/services\n* Advanced degree in a Life Science field\n\n\n\nCompany Perks & Benefits \n* Equity options \n* Medical, dental, and vision benefits\n* 401k Program\n* Paid parental leave\n* Flexible paid time off\n\n\n\n\n$140,000 - $160,000 a yearBase salary listed is dependent on experience. This role includes quarterly commission bonuses.\nThe company does not provide immigration sponsorship for this position.\n\nAbout Us\n \nSynthego is a genome engineering company that enables the acceleration of life science research and development in the pursuit of improved human health.\n\n\nThe company leverages machine learning, automation, and gene editing to build platforms for science at scale. With its foundations in engineering disciplines, the company’s platforms vertically integrate proprietary hardware, software, bioinformatics, chemistries, and molecular biology to advance basic research, target validation, and clinical trials.\n\n\nBy providing both commercial and academic researchers and therapeutic developers with unprecedented access to cutting-edge genome engineering, Synthego is at the forefront of innovation, accelerating the development of truly engineered biology. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to API, Senior, Marketing and Sales jobs that are similar:\n\n $55,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRedwood City, CA

Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\nThe Opportunity\n\nOur customer base is growing faster than ever. We are looking for an experienced leader to advance our Enterprise Solutions Architecture program and manage an existing team of expert Postman Solutions Architects.  You will be responsible for day-to-day team management and coaching, exploring new ways to improve our post-sales operations, and leveraging analytical insights to ultimately retain and grow our customer base.  You will own the technical aspects of our post-sales process for the Enterprise customer segment. You'll be supported by all other Postman teams - from sales and engineering, to product management, data science, and our executives - to ensure our customers achieve value from their usage of Postman.\n\nThe Solutions Architecture Manager at Postman plays a pivotal role in leading a team who is responsible for delivering technical post-sales support and consultation to our customers. The Solutions Architecture team is composed of experts in APIs and Postman products, who work closely with customers to ensure successful implementation, integration, and utilization of Postman solutions.\n\nThis role is perfect for a visionary leader passionate about creating scalable solutions to enhance customer engagement, satisfaction and retention.\n\nWhat You’ll Do\n\nTeam Leadership:\n\n\n\n\n* Lead and mentor a team of Solutions Architects, fostering a culture of collaboration, technical “know-how”, continuous curiosity, and customer-centricity\n\n* Provide guidance and support to Solutions Architects in resolving technical challenges and addressing customer needs effectively and efficiently\n\n\n\n\n\n\nCross-functional Leadership:\n\n\n\n\n* Partner with leaders in Customer Success, Sales, Solutions Engineering, and other GTM teams to develop processes and resources that accelerate customer adoption of Postman\n\n* Collaborate with Product and Engineering teams to convey and advocate for customer feedback and enhancement requests that will improve customer satisfaction and address their key use cases, serve as the voice of the customer within the organization\n\n\n\n\n\n\nCustomer Consultation:\n\n\n\n\n* Collaborate with Sales, Solutions Engineering, and Customer Success teams to understand customer use cases and develop tailored solutions that meet their needs\n\n* Build strong relationships with customers, fostering long-term partnerships and driving customer satisfaction and loyalty\n\n* Advise on consultations with key customer stakeholders by assessing technical requirements and offering recommendations for optimal API development workflows\n\n* Work closely with Solutions Architects and customers to design and architect scalable and robust solutions using the Postman platform\n\n\n\n\n\n\nTechnical Expertise:\n\n\n\n\n* Stay abreast of industry trends, emerging technologies, and best practices related to API development methodologies and workflows\n\n* Act as a subject matter expert on the Postman platform, providing insights and guidance to both internal teams and external customers\n\n\n\n\n\n\nData-driven Strategy and Knowledge Sharing:\n\n\n\n\n* Leverage data analytics to identify trends and areas of improvement in how we can deliver value to customers\n\n* Develop and maintain technical documentation, best practices, and use case examples to enable customers to maximize the value of Postman solutions\n\n* Facilitate knowledge sharing sessions and workshops internally to enhance the technical expertise of the Solutions Architecture team\n\n\n\n\n\n\nAbout You\n\n\n* Strong technical background from a Bachelor's degree in Computer Science/Engineering, a related field, or relevant work experience\n\n* 3+ years leading customer-facing technical teams, or similar, with a track record of driving business growth\n\n* Strong experience with the enterprise SaaS sales process and customer relationship management\n\n* Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally with an extreme focus on being customer-centric\n\n* 5+ years of enterprise solutions architecture or sales/solutions engineering experience\n\n* 2+ years of software development experience\n\n* Comfortable engaging and working with all levels of technologists from individual developers, development teams, QA teams, architects, product managers, and engineering and product management leaders\n\n* Experience with engaging senior management and executive audiences to convey Postman's value proposition\n\n* Strong understanding of APIs, and experience with producing and consuming with APIs across different domains\n\n* Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle\n\n* Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\n* Great communication skills (presentation, verbal and written)\n\n* Enjoys a fast-paced environment and loves teamwork and collaboration\n\n\n\n\n \nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nThis is a remote role with a salary range of $157,000 - $212,000, plus a competitive equity package. Postman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, DevOps, Education, Cloud, API, Senior and Sales jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nAbout Finch\nWe are on a mission to empower innovators to access the global employment ecosystem and connect the world's employers under a single API. To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion.\n\n\nFinch is a Series B company backed by a fantastic set of firms, angels, and our developers including General Catalyst, Menlo Ventures, Homebrew, BoxGroup, YCombinator, Charley (1st business hire at Plaid), Sima (ex-Head of Biz Dev at Plaid), Henrique + Pedro (co-CEOs at Brex), Jeff + Wayne (co-CEOs at Digits), Immad (CEO at Mercury), Sam (CEO at Vouch Insurance), Karim (CTO at Ramp), and more.\n\n\nAbout Our Team\nWe're a team of problem solvers who aren’t afraid to challenge assumptions. We value velocity, curiosity, empathy, and diverse perspectives. Everyone on the team is excited about the scope of the problems we address and the potential impact our work can have on the global workforce. We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities. \n\n\nWe come from a diverse set of backgrounds and each member brings different skills to the group. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns.  \n\n\nTeam Integrations\nTeam Integrations focuses on managing Finch’s external-facing integrations to maintain and expand on the coverage, depth, and reliability of data retrieval from employment systems on behalf of employers. Integrations are the most critical component of our infrastructure as they control the transfer of data across numerous employment systems to be served efficiently to our customers. As a software engineer on Finch’s Integrations team, you will help expand the access of data across our many integrations while improving integration quality and reliability.\n\n\nAbout You\nYou love building high-performing teams and creating collaborative, people and outcomes-focused engineering culture. You possess a balance of technology and people skills with a high degree of empathy. You thrive on cutting through areas of high ambiguity and narrowing down high-level problems into engineering solutions. You can coordinate across product, engineering, and other cross-functional partners to ensure that your teams deliver the right solution for the right problem and that all parties are aligned. You value your customers and peers and want to succeed as a team. You’re comfortable wearing many hats and aren’t afraid to execute. You’re excited by working on an API platform that powers many of the world’s most impactful applications.\n\n\n\nWhat You'll Do\n* Live by and champion our values: empathy, execution, humility, and curiosity.\n* Manage a first-class engineering team that will scale as the company and business grows, identifying and filling any team gaps\n* Develop a team-oriented, supportive culture with a strong focus on creating a working environment that fosters collaboration, open communication, and delivering outcomes\n* Be responsible for team output across multiple axis: execution, speed, technical excellence, reliability, just to list a few examples.\n* Collaborate with Product in setting roadmap and priorities to ensure we’re delivering a valuable and delightful customer experience.\n* Constantly improve team productivity, refine agile processes, and create methods to increase efficiency\n* Perform personnel management tasks for a team of developers, including performance reviews, compliance with company policies, mentoring, and planning career growth\n* Set best practices, standards, culture, and policies\n\n\n\nWhat You'll Bring\n* Degree and 7+ years of relevant development experience in a start-up environment; 2+ years of which include people-management experience\n* Ability to clearly define deliverables and timetables, with demonstrated ability to balance multiple priorities in complex environments and manage teams to successful project completion\n* Detail-oriented approach to challenges and the ability to drive initiatives to completion\n* Exposure to high-growth environments\n* Knowledge of software engineering best practices\n* Exceptional written and oral business communication and people skills, with the ability to influence stakeholders, including technical leaders and executive management\n* Experience working with cross-functionality across multiple teams to deliver high-quality products\n* Experience working in a remote-first environment\n\n\n\nSkills\n* Deep experience working with APIs\n* Strong system-design instincts and experience working with distributed systems\n* Experience working with NodeJS, PostgreSQL, Redis\n* Experience using a cloud provider. AWS is a bonus.\n* Familiar with various API authentication and authorization methods; particularly OAuth\n* Strong knowledge of testing best practices\n\n\n\n\n\nFinch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Testing, Cloud, API and Engineer jobs that are similar:\n\n $55,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLATAM

\nOur mission at Fidel API is to unlock the full potential of payment cards. We offer a suite of financial infrastructure APIs that enable developers to build programmable experiences connected to purchases made in real-time using a card. Our tools are transforming how merchants and users interact by powering real-time, event-driven engagements in the loyalty and spend management verticals.\n\nOur APIs are used by start-ups through global enterprises and are supported by the world’s largest card networks, including Visa and Mastercard.\n\nLaunched in 2018, Fidel is headquartered in London, with offices in Lisbon, New York, and remote employees globally. Fidel is backed by investors including Nyca Partners, QED Investors, Citi Ventures, RBC Capital and Commerce Ventures.\n\nReporting to our Head of Networks, the Partnerships Manager will develop and manage key relationships with financial institutions and payment networks, oversee the end-to-end contracting process, creatively expand the scope of key partnerships, and work collaboratively with cross-functional teams to drive innovative growth and strategic success in the fintech space. \n\nMore broadly, this role requires staying at the forefront of emerging payment technologies to enhance partnership capabilities and contribute to the fintech sector's evolution as a whole.\n\nWhat you’ll do: \n\n\n* Build relationships: Develop and manage mission-critical relationships with essential partners, particularly financial institutions and payments networks. Act as the main liaison for issue resolution and collaborative efforts with Fidel API’s critical partners. Partner with the Head of Networks and Head of Growth to ensure deep executive engagement with partners.\n\n* Be an expert: Develop a deep understanding of the Fidel API’s platform, key verticals and customer base. Remain abreast of industry trends, market dynamics, and changes that may impact partnership strategies. Continuously seeking new partnership opportunities to drive business growth.\n\n* Negotiate and manage contracts: Oversee negotiations throughout the contracting cycle, achieving mutually-beneficial outcomes for all parties.\n\n* Strategic planning: Develop and implement a strategic partnership plan that aligns with the company's overall business strategy. Constantly look for opportunities to grow and scale partnerships, collaborating with internal teams to integrate partnership activities into the company's operations.\n\n* Be proactive: Address opportunities and challenges that may arise during the course of partnerships and finding effective solutions. Proactively identify and mitigate risks associated with partnerships.\n\n* Monitor business performance: Establish key metrics to measure the success and effectiveness of partnerships. Conducting regular evaluations and reviews to assess the impact of partnerships on the company's objectives.\n\n* Cross-functional collaboration: Collaborate with cross-functional teams such as marketing, sales, product development, and finance to ensure alignment and support for partnership initiatives.\n\n\n\n\n We want you, if you have:\n\n\n* 5 to 7 years of relevant experience\n\n* Experience in customer-facing professional services roles (consulting, account management, customer success or business development in B2B technology, spend management, financial services or top-tier consulting firms\n\n* Experience forming partnerships in the financial sector; preference for experience with major payment networks, financial institutions and processors\n\n* Excellent project management skills and ability to manage multiple projects simultaneously\n\n* Strong analytical and problem-solving skills, capable of making data-driven decisions\n\n* Excellent communication, negotiation, and interpersonal skills\n\n* High adaptability, ability to work autonomously, and comfort with ambiguity in a high-growth, constantly changing environment\n\n\n\n\nOUR VALUES\n\nAt Fidel API, we live by our values and what we stand for, and that feeds into every decision we make. Fidel comes from the Latin word ‘Fidelis’ which means reliability, trust, truth and dependability. We honor those values — and our commitment to them — by naming ourselves after the ancient root word itself.\n\nAcross our company, we speak over 10 languages and represent over 20 different nationalities. It’s our diversity of background, thinking, talents and skills that allows us to build truly global products for the developers who are driving payments innovation forward.\n\nBENEFITS\n\nWe're committed to making Fidel API a fantastic place to work and we go to great lengths to give you what you need to succeed. Our benefits include:\n\n\nUnlimited holidays (you manage your time)\n\nFlexible work options - choose where you work (hybrid, remote or one of our pet-friendly offices)\n\nHome office budget\n\nEnhanced Parental Leave - 16 weeks at 100% pay as our global minimum standard\n\nVitality Health Insurance\n\nCycle to Work plan - use pre-tax money to buy and pay down a bike of your choice over time\n\nPension with Smart Pension (employer contribution 5% of base salary)\n\nAnnual Learning and Development budget\n\nVirtual and in-person team gatherings & activities (dependent on location)\n\n\n\nSalary for this role can vary depending on experience and level. Total compensation may include annual bonus, commission, and equity. Additional benefits include 401k company match, healthcare premium coverage, and WFH stipend.\n\nAt Fidel API, we don’t just accept difference - we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of educational attainment, race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status - simply, we consider all qualified applicants, consistent with any legal requirements. If you have a disability or special need that requires accommodation, please let us know.\n\nIf you think you’d be a great fit, apply today!\n\nTo all recruitment agencies: Fidel API does not accept agency resumes. Please do not forward resumes to our jobs alias, Fidel API employees or any other company location. Fidel API is not responsible for any fees related to unsolicited resumes. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Consulting, Finance, API and Legal jobs that are similar:\n\n $60,000 — $145,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLondon, England, United Kingdom

\nRoutable is a B2B payments platform built to make bill payments and mass payouts fast and seamless. Our mission is to be the simplest way to send and receive business-to-business payments. Unlike other payment platforms, Routable’s modern, easy-to-use API allows you to build a powerful payments infrastructure in minutes. \n\nWe’re a well-funded Series B startup, and we’re helping some of the largest marketplaces and gig economy companies, including Ticketmaster, Snackpass, and Garmentory. Hundreds of finance teams trust our decades of experience in building B2B payment solutions.\n\nOur environment encourages intellectual curiosity, problem solving, and openness—one that provides the support and mentorship needed to succeed, learn, and grow. We'll make sure you have everything you need to do your best work and make an impact. We’re a fully remote startup with our team working from a city they love across the United States and Canada.\n \nAbout the Role\n\nWe are looking for a Risk and Compliance Manager to help design, develop and manage a risk framework to manage merchant and transaction risk effectively at Routable. \n\n \nResponsibilities\n\n\n* This role is focused on three business reviews for risk management:\n\n\n\n* Onboarding review - managing KYC and analyzing merchant for potential risk (fraud risk, KYC, max exposure limits)\n\n* Regular review - transaction monitoring and transaction risk, regular client and portfolio review to identify key concerns and appropriate mitigation\n\n* Product risk - as a startup focused on launching new products, the role will oversee product risk as we expand our portfolio\n\n\n\n\n\n\n\n* Direct and lead Compliance operations, including executing processes in accordance with Routable's compliance policies and overseeing the KYC control environment\n\n* Develop KYC rules and methodologies to set the standard for determining customer approval, and helping automate and scale the process for forecasted 10x growth\n\n* Develop data driven fraud risk strategies and controls by different type of first- and third-party fraud (including, and not limited to origination, transaction risk, account takeover, fraud IDs, etc) \n\n* Analyze and synthesize multiple data points to assess merchant risk and profitability using business bureaus, 3rd party services and financial statements\n\n* Engage with customer success for risk remediation as needed\n\n* Analyze transaction risk and trends and advice on appropriate rules to be incorporated into transaction monitoring systems\n\n* Provides guidance to executive leadership based on deep subject matter expertise\n\n* Provide people management and development responsibilities and ensure team service level standards are met\n\n* Partner with Engineering, Product and Operations teams to conceive, design and monitor fraud strategies \n\n* Identify and explore new approaches, data sources/vendors and potential partnerships to support improvements to existing and new programs, implement tools as needed\n\n\n\n\n \nMinimum Qualifications\n\n\n* Experience in B2B Fintech company is required for this role. This is a hands-on role with an opportunity to help craft and own the next phase of Risk and Compliance function.\n\n* Minimum of 5 years experience in a B2B risk & fraud team and/or KYC team\n\n* Experience in application and transaction fraud management in financial services\n\n* Must possess a passion for system automation and scalability - and own the system automation of our KYC and risk platforms (with cross functional support)\n\n* Experience with a high growth company and experience working in startups is preferred \n\n* Experience collaborating with multiple executive level business stakeholders\n\n* Demonstrated ability to understand and apply R&F/KYC regulations and requirements in a fast-paced, real-time environment.\n\n* Proven experience working with Senior Management and influencing in a matrix environment\n\n* CAMS, CFE, or equivalent certification preferred\n\n\n\n\n \nLocation\n\nYou must be currently authorized to work in the United States or Canada.\n\nWe are a remote first company! Rather than restrict ourselves to only find talent in one city, we’d rather find the absolute best people regardless of where they live. \n\n \nReporting\n\nThe Risk and Compliance Manager reports to the VP of Finance.\n\n \nPerks\n\n🏥  Great Health, Dental and Vision Insurance\n\n💲 Competitive salary\n\n📈 Stock Options\n\n💰 401k\n\n💸  Work from Home Stipend\n\n🚀  We're a remote team\n\n🏝 Flexible vacation policy\n\n🍼Paid Parental Leave (12 weeks)\n\n \nInclusive Employer\n\nRoutable welcomes employees from varied backgrounds and walks of life, and it’s reflected in our diverse community of Routers. Routable is proud to be an equal opportunity employer and is committed to administering personnel actions, including hiring, training, promoting and compensating its employees, without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.\n\nOur salary range for this role is $130,000-$150,000 - the exact salary offer will depend on the level of experience, role alignment, internal equity etc. We also offer equity and full benefits packages for FTEs. This only applies to employees residing in the US. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Finance, API and Senior jobs that are similar:\n\n $50,000 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States