At Tucows, we’ve crafted a Mobile Services Enablement (MSE) platform that allows our customers in the MNO/MVNO space to power all aspects of their business. We offer a clean and simple solution delivered via API that makes integration with 3rd party platforms effortless. Our MSE platform includes subscription management, billing and provisioning services, and supports 5G technology making it the ideal choice for our customers.\n\nWe’re looking for a Developer Support Lead who can take a leadership role in helping us build out our full scope support practices that provide developers working with our platform the tools they need to get the most out of our product. In this role you’ll be working closely with our Engineers, Developers, and Product Managers to detail how the platform works, provide support to customers who need our help getting our platform coordinated into their environment, and to test our solution to ensure we’re delivering a phenomenal customer experience to our partners.\n\n# Who you are:\n* You are skilled at explaining complex technical problems and issues to both technical and non-technical audiences \n* You understand web services, including transport (primarily HTTP), common data formats (JSON and XML), and standard API patterns (e.g. SOAP and REST)\n* You can write and document code in at least one language (Python, Ruby, Java, Go)\n* You have broad capabilities to troubleshoot client-side code (JavaScript).\n* You have experience interacting with and suggesting improvements to different UI platforms.\n* You have a good relationship with command line environments and have a grasp of basic scripting and textual search and manipulation tools (grep, awk, sed, cut, etc.)\n* You are a customer advocate who excels working with product managers and developers to deliver meaningful change to our customers.\n* A demonstrable understanding and experience in at least one of the areas of Domains (inc. DNS, email, SSL), Mobile and ISP.\n* Front End: Javascript + HTML + CSS (Must Have) A modern JS framework such as Vue, Angular, React (Nice to Have)\n* Back-End, Application: At least two application-level programming languages of your choice. (Java, Go, Python...etc)\n* Progressive experience supporting customers in B2B software / SaaS organizations\n* Excellent prioritization, analytical and problem-solving skills.\n* Excellent verbal and written communication skills - ability to articulate sophisticated topics, issues and resolutions both orally and in writing.\n* Previous experience developing software and a deep love for helping our customers tackle their problems.\n\n# What you'll do: \n* Seek questions from developers about our integration tools and APIs\n* Build and Maintain our Developer knowledge base detailing known issues and solutions, and extend our support infrastructure by crafting and writing diagnostic tools/scripts.\n* Collaborate with our Product Management and Development Teams on activities such as root cause analysis, debugging, support, and post-mortem analysis of incidents and service interruptions.\n* Assist in the QA process for new platform features and/or perform platform testing to ensure our platform systems continue to run when software and hardware infrastructure upgrades occur.\n* As the voice of support, utilize customer feedback collected through partner concerns to our Support Teams to identify and drive improvements in our products\n* Write example code utilizing our APIs and platform interfaces to illustrate concepts or help prototype ideas in collaboration with customers\n\n# About Tucows:\nTucows (NASDAQ:TCX, TSX:TC) is possibly the biggest Internet company you’ve never heard of. We started as a simple shareware site in 1993 and have grown into a stable of businesses; mobile, internet and domains.\n\nWe embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the internet!\n\nToday, close to a thousand people work in over 16 countries to help us make the Internet better. If this sounds exciting to you, join the herd!\n\n__________\n\nWant to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.\n\nWe also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.\n\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.\n\nLearn more about Tucows, our culture and employee benefits on our site [here](https://tucows.com/).\n \n\nPlease mention the words **MIXTURE FALSE MORNING** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMzc=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $100,000 — $150,000/year\n \n\n#Location\nWorldwide

\nAbout this job\n\nJob type:Full-time Experience level:Mid-Level, Senior, Lead Role:Frontend Developer\n\nRemote details\n\nEmployer's note:We're looking for someone in the DC to Richmond, VA area-ish; however, we could live with the NE corridor-ish. More in the posting.\n\nTechnologies\n\nangularjs ruby vue.js react angular\n\nJob description\n\nAre you a versatile developer (frontend and backend) with a touch of UX designer who is obsessive about creating thoughtful software that improves someone’s day? If so, we’d love to chat with you about adding some firepower to our senior product team -- a team who is actively helping women’s health providers spend more quality time with patients by fundamentally re-imagining their daily digital workflows.  \n\n*** \nUpdate on 'Location' : So, while we do have the 'remote' flag on, we're *ideally* looking for someone in the Richmond, VA area-ish (think: 2 hour train ride, so DC to Raleigh to Charlottesville); however, we could live with the NE corridor-ish (think: <2 hour flight; our VP Engineering is near Boston), too. Our CEO works in an office in Arlington, VA, if you want to keep him company. Or, put another way: are you available to be in the Richmond, VA virtual office once every month-ish? Yeah, That'd be greaaaaaat... Don't forget the cover page on those TPS reports either.\n****\n\nIdeally you are as eager and passionate as we are about:\n\n\n* Crafting thoughtful user experiences that help people (in our case doctors, nurses, and medical assistants) make the best decisions possible while removing tedious BS from their daily workflow.\n\n\n\n* reducing the large amount of time that clinicians spend on documenting what they have already done (go ahead -- ask your doctor about how much they like their EHR (electronic health record) next time you’re sick)\n\n\n\n* re-imagining not only the traditional user experiences & workflow of EHRs, but also the medium through which the latest medical best practices can be actionably and seamlessly incorporated into delivering care.\n\n\n\n\nOK, you may not be super-passionate about these things right now (let’s face it -- medical workflows and “EHRs” sound pretty boring on paper), but you will be. Why? Because you’ll be building software that fixes INCREDIBLY FRUSTRATING experiences for doctors.  And it’s incredibly satisfying to modernize, replace & improve outdated, problematic software.  It’s important. And you’ll be loved/adored for it.  (And once you see the way this stuff is currently done, you’ll be left scratching your head or otherwise disappointed)\n\nA little about us...\n\nWe’re a small-but-mighty with funding and a strategic partnership with the most influential voice in women’s health: the American College of Obstetricians & Gynecologists (ACOG).\n\nOur mission is to remove the digital roadblocks that interfere with healthcare providers’ ability to spend quality time with patients (Oh, and we try to help them make better decisions along the way as well).\n\n...A Lot About You\n\nIdeally, you are a multitalented wunderkind who runs circles around each of the below bullet points, but let’s be real: while some of these are must-have, many are wish-list.  We may have gotten a bit carried away with these, so if feel your unique combination of skills is close-ish to the mark, don’t hesitate to reach out. In fact, do so enthusiastically.\n\n\n* ...you’re a software craftsperson with a roll-up-your-sleeves mentality -- there’s a lot of thoughtful, nuanced, nitty gritty work to get done.\n\n\n\n\n\n* … you have “X years of experience”  Pshaw. We aren’t big on formal requirements in the credentials department; rather, we want to see what you’ve worked on.  Show us a project you’re proud of that you shipped and we’ll start the conversation from there. But let’s not kid ourselves -- you should absolutely come without training wheels.\n\n\n\n\n\n* ... you are comfortable shifting gears between front-end Javascript and back-end Ruby-on-Rails when you need to… We have some folks who are stronger on the front end and some folks who are stronger on the back end.  Our ideal is someone who has excellent design sensibilities and a firm grasp of HTML5 / CSS / SASS, ui toolkits like bootstrap, but also can talk about and implement good APIs to talk to the front end and also write code to connect to other APIs from our backend.  \n\n\n\n\n\n* … you’re pretty opinionated about your design choices and can easily articulate/defend your design decisions/rationale when asked “Why did you <insert observation that challenges your design choice>?”\n\n\n\n\n\n* … you have solid AngularJS front-end development chops.  But, because you love javascript frameworks in general, you’ve played around with -- and probably are opinionated about -- other frameworks like Angular(7), React, and Vue.js.\n\n\n\n* ... you have solid Ruby on Rails development jobs.,  Or, because you love software development in general, you're not worried about picking it up because you have other back-end experience that translates.\n\n\n\n\n\n* ...you should be able to design, architect & implement solutions that reflect your particular problem-solving approach (...and you’ll probably be solving a problem that was based on a story that you yourself were instrumental in either eliciting or refining).\n\n\n\n* … you’re a natural Design Thinker.  Therefore, you’re good at leveraging your empathy to investigate both known and ambiguous aspects of a complex, convoluted story (lots of these in healthcare!) in order to discover hidden parameters and open alternative paths which may lead to the real story.  \n\n\n\n\n\n* …  you have an admirable understanding of the principles behind a good* RESTful API design.  (*But also know enough to not let perfect get in the way of the good)\n\n\n\n* … you’re comfortable/knowledgeable with git.  CI experience a bonus, but not required.\n\n\n\n* … you’ve worked at startups before or have always been looking for an excuse to.\n\n\n\n* … you work well in a loosely structured PM/Managerial environment (we’re agile with a “little a”)\n\n\n\n\nUs + You?\n\nAs the newest member our product team, you’ll be an integral part of every aspect of our business strategy, dev roadmap, technology architecture decisions, and, undoubtedly, will wear a lot of hats.  \n\nOnes of these hats -- in addition to your techie/design hats -- will almost certainly be the Customer Hat. At Dorsata, we are fervent (rabidly obsessive, really) believers in frequent, high-touch interactions with our involved, loyal customer base, who drives our roadmap.  As we've grown, developers are often removed from the day-to-day, but you should be the type of person who is able to empathize and ask good questions of customers.\n\nObligatory message:  If you're a third-party recruiter who is looking to send us resumes, please don't. We don't accept resumes from third-party recruiters. No, we're not interested in how Yet Another Recruiting company can help us make the world a better place, etc.; we already know good people who do that when we need to. (We're amazed at the number of random LinkedIn messages from recruiters we see, both on the hiring and job seeking side. Yes, you're great human beings, but please move along.)\n\nAbout Dorsata\n\nDorsata’s clinical workflow intelligence platform is designed to work both top of and inside of the existing electronic health records (EHRs) that our customers use. The ACOG Prenatal Record -- our flagship product for the Dorsata platform -- is an AngularJS/Rails SPA designed collaboratively with women’s health providers to support the way that they work & think -- not tell them how to work & think (or add additional clerical burdens to their already-busy day). We want practitioners of women’s health to feel like they are using a piece of software not only designed for them, but by them.  \n\nMore About Us :\n\nHow We Interview & Hire\n\nLike many of the other startups you are currently perusing on stackoverflow/angellist/hired/vettery/reddit/linkedIn/etc., our interview process begins with an intro call to help you learn more about the role, for us to hear more about you, and to help the two of us decide if Dorsata is a mutual fit. If we move forward, the next step will be a more in depth call with us that dives into some problem solving about healthcare.  Based on that problem solving exercise, we do a quick real-world based coding test to make sure you actually do know AngularJS (or React or Vue or AngularX) / what a computer is.\n\nWe're small, so we also like to have people talk to our CEO.\n\nBenefits / Perks / Comp\n\n\n* Health Insurance / Dental\n\n* Market salary + equity participation opportunity\n\n* We are remote first, though we do have some space in Arlington, VA.  If you like, go for an occasional stints in Antarctica, though we operate on the East Coast timezone and get together every 6 weeks in person.  Also, Antartica is cold.\n\n* Fun, friendly & delightfully BS-free work environment\n\n\n\n\nJoel Test\n\nSource control One-step build Daily builds Bug database Bugs fixed before writing new code Up-to-date schedule Specs Quiet working conditions Best tools that money can buy Testers Code screening Hallway usability testing \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior, Full Stack, React, JavaScript, CSS, Ruby, API, Medical and Non Tech jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

**WE'RE:**\nAnyplace is a marketplace that allows digital nomads to secure flexible-term furnished housing rentals. We are currently available in 20+ cities across North America and Europe.\n\nOur mission is to free people to live wherever they feel inspired to go by providing modern, dependable, turn-key living and accommodations anyplace in the world.\n\nWebsite: [anyplace.com](https://www.anyplace.com/?utm_source=remoteok)\n\n\n**DESCRIPTION:**\n- Develop our Angular 5+ web app\n- Develop and maintain APIs using Rails 5 API.\n- Implement new features for our website/dashboards using Angular\n- Implement Hotel Inventory API connected with 3rd party vendors\n- Refactoring source code and design test cases\n- Work closely with founders, a backend engineer, and a front-end engineer to implement new requirements to ship better user experience\n- Take initiative to improve usability and reliability as a full stack engineer.\n\n\n**STACK:**\nHTML5, SASS, Typescript, Angular 5+ or React, Node.js, Ruby, Ruby on Rails, PostgreSQL, Nginx, AWS\n\n\n**REQUIREMENTS:**\n- 2+ years of Javascript, HTML, and CSS experience (as well as active proficiency)\n- 1+ years in web application development using Angular 2+ / AngularJS or other web framework ( React/Redux )\n- 3+ years of Rails development experience\n- 3+ years as a professional full stack engineer\n- Entrepreneurial spirit\n- Self-starter\n- Fast learner\n\n\n**BONUS:**\n- Experience with React/Redux or other web frameworks\n- Experience with Typescript\n- Experience with Node.js\n- Experience with Material UI\n- Experience with AWS\n- Experience with leading an engineering team\n- Desire to lead an engineering team in the future\n- Degree in computer science or a related field\n\n\n**OPPORTUNITY & BENEFITS:**\n- Stock option\n- Travel stipend\n- Continual development stipend\n- Growth opportunities where your impact can be as big as you want\n\nYou’ll be one of our early employees. We expect every early employee to have an entrepreneurial mindset and create things that haven’t existed before.\n\nFor those who want to work at an early stage startup, we truly believe Anyplace is the place for you!\nApply for this position\nShare this job:\n \n\nPlease mention the words **SPOT WILD ENTRY** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMzc=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, React, Angular, Ruby, Engineer, Full Stack, CSS, API, Travel and Backend jobs that are similar:\n\n $70,000 — $120,000/year\n \n\n#Location\nWorldwide

# About the role\nDraftable API is our cloud API service for comparing documents, powered by our world-class Draftable technology. It is one of our two main products. Over the last year, we’ve been experiencing strong growth and we are now looking for an excellent generalist to join our team.\nYou will be the technical lead for Draftable API and oversee much of web infrastructure. You will be working with our Product Lead and other team members to prioritize and build features. \nYou will also be involved with developing our document comparison viewer, which is written in Javascript and used in all our products.\nYou will spend at least 80% of your time thinking about how to implement things and writing code.\n\n# About you\n* You have 5+ years of experience with Python (Django, Django REST Framework).\n* You have 3+ years of experience with front-end development (Javascript, CSS, HTML).\n* You have at least a year of experience with React.\n* You are independent and self-reliant. You are happy working on a task by yourself but you will take initiative to involve other team members when necessary.\n* You have a strong awareness of efficiency and computer science fundamentals (but you don’t need to know this stuff cold like a grad).\n* You appreciate the importance of clear communication, especially in a remote role.\n\n# Work/life balance\nWe understand you have a life outside work and we will respect your non-working and family time. We expect engineers to work a full-time load of 40 hours per week (and no more) and to be very productive during that time.\nOur team is mostly remote (5 in Melbourne, 2 in Poland, and a few travelling the world). And we prefer working with remote engineers, but we’re also open to welcoming you into our Melbourne office. \nYou will have flexibility to schedule your work around your other obligations but you will usually work at a fixed time. If your work hours don’t have much overlap with Australian business hours, you will need to be flexible with scheduling meetings late at night or early in the morning.\nOur service is very stable and we haven’t had any critical incidents that required urgent attention over the last year.\n\n# About our culture\nWe’re easy-going and easy to work with. We’re developer-led and have a flat structure. We are collaborative, and we expect you to take an active role in evolving our engineering culture. We like writing things down. We love Slack.\nWe launch things as soon as they’re ready. We do things right the first time, even if it takes a little longer. We don’t have much technical debt. From time to time we promise a feature to customer, but we otherwise don’t have many external deadlines.\n\n# Some things you might be doing in your first few months\n* Adding a new end-point to Draftable API\n* Build an admin interface for internal staff\n* Get our integration tests running inside docker\n* Build a marketing sign-up page for our website that pipes form data through to Salesforce\n* Work with our product lead to add a feature to our comparison viewer\n\n\n# About our technical stack\nWe have a fairly standard tech stack: Python (Django, Celery, SaltStack), React, PostgreSQL, Redis and RabbitMQ. Our frontend is JS, react, CSS, HTML.\nOur core algorithms and products are written in .NET (mostly C# with some F# and some C++). In this role, it’s not intended that you will contribute to the core technology. \n\nRead more about our hiring process here: https://draftable.com/careers/hiring-process \n\nPlease mention the words **ECHO CODE CAT** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMzc=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to JavaScript, React, CSS, HTML, Python, API, Senior, Engineer, Full Stack, Cloud, Admin and Marketing jobs that are similar:\n\n $70,000 — $120,000/year\n \n\n#Location\nWorldwide

\nRESPONSIBILITIES\n\n\n* Collaborate with a strong team of Designers, Developers, and Marketer to build, refine, test, and debug new and existing features \n\n* Solve complex problems related to front-end web development and provide accurate estimates and scope for team deliverables \n\n* Help the company improve development standards and processes \n\n* Contribute ideas to project planning \n\n* Participate in company strategy and product roadmap meetings\n\n\n\nWHAT WOULD MAKE US LOVE YOU\n\n\n* Have a background as a lead software engineer or technical management\n\n* Work experience with MeteorJS, NodeJS, and/or Mongo \n\n* Involvement in MeteorJS, NodeJS, and/or Mongo open source projects \n\n* Engineering experience in a growing B2B SaaS company, and/or web apps that have had to scale. \n\n* An interest in ops, perhaps with monitoring tools, Chef, AWS, and Opsworks \n\n* Engineering experience with real-time live updating apps \n\n* Experience with the Twitter and Facebook APIs \n\n* Have implemented and run scrum teams before, either as Scrum Master or something similar\n\n* Knowledge of basic DevOps tools, or experience working with DevOps teams.\n\n* Have grown and led engineering teams of 5+ people, ideally in a startup or high performing software environment\n\n\n\nLOCATION\n\nToronto – Halifax - Remote (experience working remote is preferred) \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, JavaScript, CSS, HTML, Node, API, Marketing, Engineer, Full Stack, Full Time, Testing, Executive, Web Developer, Scrum, Developer, Digital Nomad and SaaS jobs that are similar:\n\n $65,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto – Halifax - Remote