Vimeo is hiring a
Remote Solutions Software Engineer
\nWe are seeking a highly motivated and experienced senior solutions full-stack engineer to provide world-class technical support to our highest-value customers at Vimeo by bridging the gap between sales and engineering.\n\nThis role requires a unique blend of hands-on coding experience, architectural vision and a deep understanding of our client requirements to enhance customer experience and foster continued engagement with our products and services. You will partner closely with sales, customer success, support, product, engineering and directly with our customers to identify gaps and formulate solutions that deliver exceptional value to our end-users. \n\nWhat you’ll do:\n\n\n* Technical Leadership: Provide technical expertise and guidance to internal and external customers on all aspects of our API design, integration, and implementation. Become a trusted technical advisor to customers, understanding their specific use-cases and creating detailed technical design proposals to demonstrate our product capabilities aligned with their strategic goals.\n\n* Debugging Expert: Triage high-priority customer issues related to API usage and escalate issues where necessary to ensure timely resolution.\n\n* Proactive Solutioning: Anticipate potential customer pain points and proactively propose technical solutions or workaround recommendations.\n\n* On-call Support: Provide timely support for urgent high-value live events.\n\n* Customer Advocacy: Shape Vimeo’s product and engineering roadmaps by championing features and solutions that address recurring customer needs.\n\n* Knowledge Base Development: Author and maintain comprehensive customer-facing technical documentation and architectural artifacts to enhance customer self-service experience.\n\n\n\n\nSkills and knowledge you should possess:\n\n\n* Bachelor's degree in computer science or a related technical field (or equivalent work experience). \n\n* 3+ years experience as a solutions architect, systems engineer or a similar role.\n\n* Proven experience in designing and implementing APIs, defining endpoints, and client SDKs.\n\n* Experience engaging with and presenting to technical stakeholders and executive leaders.\n\n* Excellent communication (written and verbal), presentation and collaboration skills with technical and non-technical stakeholders.\n\n* Proficient in a frontend and a backend technology.\n\n* Capable of writing tests for complex systems ensuring continued and measurable stability.\n\n* Strong root-cause problem-solving and troubleshooting skills. \n\n\n\n\nTargeted Base Salary Range: $117,000 to $178,000\n\nThe base salary range listed above is for candidates located in the U.S., including the New York City metro area.\n\nAt Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment and a candidate’s home base.\n\nBase salary is just one component of Vimeo’s total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include bonus or commission, Restricted Stock Units (RSUs), paid time off, generous 401k match, wellbeing resources, and more. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, API, Senior, Sales, Engineer and Backend jobs that are similar:\n\n
$60,000 — $107,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
Apply for this job
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Frontpage
🏝 Remote jobs
🌗 Dark mode
👩💻 Hire remote workers
🚨 Post a remote job
🍱 Compact mode
✍️ Remote work blog new
Health insurance for teams
Hacker News mode
Safe for work mode
