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TrueML


๐Ÿ’ฐ $108k - $133k*

Manager

 

Technical

Software

Financial

Management

Lead

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Senior

Legal

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Engineering

TrueML

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TrueML is hiring a

Remote Senior Product Manager Agentic Workflows

\nWhy TrueML?\n \nTrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueMLโ€™s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.\n \nThe TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.\n\n\nThe Opportunity: \n\n\nWe are seeking a results-oriented Senior Product Manager to lead the development and optimization of AI powered workflow capabilities for our SaaS B2B platform. This role focuses on driving intelligent, automated, and scalable solutions to streamline and optimize business processes for our enterprise clients. As the product owner, you will define the vision, strategy, and roadmap for our AI-powered workflow solutions and content management system (CMS). You will collaborate with cross-functional teams to deliver innovative capabilities that enable our B2B clients to automate tasks, improve efficiency, and achieve better business outcomes.\n\n\n\nBenefits & Perks\n* Everything you need to work remotely\n* Unlimited PTO\n* Medical/dental/vision insurance\n* 401k through Charles Schwab \n* Flexible Spending Account, Limited FSA, and Health Savings Account- with an eligible health care package. \n* Company-paid short-term and long-term disability plus basic life insurance.\n* Family-friendly maternity and paternity leave\n* Employee assistance program (EAP) via Claremont. Get free short-term counseling for mental health, free + discounted legal consultations, free financial consultations, access to work/life consultants, and more!\n* PerkSpot discount program. PerkSpot offers exclusive discounts to 900+ merchants nationwide, and has exclusive discounts up to 60% on hotels worldwide.\n* Paid time off to do volunteer work in your community.\n* Access to the Wellness Coach app for you and 5 family members\n\n\n\nKey Responsibilities:\n* Product Ownership:\n\n\n* Define and execute the product vision, strategy, and roadmap for AI/ driven workflow capabilities including CMS within our SaaS B2B platform.\n\n\n* Own integrations with 3rd party workflow and automation partners.\n\n\n* Align product initiatives with customer needs and business objectives, focusing on driving measurable client outcomes such as increased efficiency and reduced operational costs.\n\n\n* Own product KPIs, including automation rates, workflow efficiency, and customer satisfaction metrics.\n\n\n* Accountable for the delivery of product initiatives, bridging technical and business requirements from end to end.\n\n\n* Identify opportunities to innovate introducing new AI orchestrated operations offerings.\n* AI/ML Expertise:\n* Collaborate with data science and engineering teams to build and refine AI-powered workflow solutions, such as intelligent task routing, automated decision-making, and predictive analytics for process optimization.\n\n\n* Explore and evaluate virtual call center solutions and how they can utilize TMLP's ML optimization models to enhance customer interactions and streamline call center operations.\n\n\n* Stay abreast of the latest AI/ML trends and technologies relevant to workflow automation and optimization.\n\n\n* Customer-Centric Development:\n* Engage directly with enterprise clients to understand their pain points, workflows, and goals, translating insights into impactful features.\n\n\n* Utilize qualitative and quantitative data to prioritize development efforts and improve the customer experience.\n\n\n* Develop features that allow clients to tailor workflow solutions to their unique business requirements.\n\n\n* Stakeholder Collaboration:\n* Work closely with research, design, engineering, and data teams to deliver high-quality features and enhancements.\n\n\n* Communicate product vision and updates effectively to internal stakeholders, gathering feedback and driving alignment.\n\n\n* Compliance & Scalability:\n* Ensure all workflow capabilities meet data privacy, compliance, and ethical standards relevant to B2B use cases.\n\n\n* Design solutions that scale for enterprise clients with large user bases and complex workflow requirements.\n\n\n\nQualifications:\n* 5+ years of experience in product management, with at least 1 year in AI/ML or data-driven product areas.\n\n\n* Proven success in managing products that automate and optimize business processes.\n\n\n* Strong understanding of AI/ML principles, including machine learning algorithms, predictive analytics, and process optimization techniques.\n\n\n* Experience with virtual call center technologies is a plus.\n\n\n* Experience with highly regulated products and financial services is desired.\n\n\n* Excellent analytical skills with experience in using data to inform decision-making.\n\n\n* Exceptional communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.\n\n\n* Proficient in Agile methodologies and tools (e.g., Jira, Confluence).\n\n\n* Bachelor's degree in Computer Science, Business, or a related field.\n\n\n\n\n\n$158,508 - $190,210 a yearCompensation Disclosure: This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.\n\nWe are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If youโ€™re looking for an opportunity to do impactful work, join TrueML and make a difference.\n \nOur Dedication to Diversity & Inclusion\n \nTrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\n\n\nFor California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n $107,500 — $132,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote in USA
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6sense


๐Ÿ’ฐ $63k - $103k*

Manager

 

Training

Support

Software

Admin

Management

Senior

Health

Recruitment

6sense is hiring a

Remote Customer Success Operations Manager

\nJob Purpose\n\nThe Senior CS Operations Manager is responsible for driving the operational efficiency and effectiveness of our CS organization.  This role will be responsible for developing, implementing, and optimizing processes, tools, and metrics to enhance customer satisfaction, retention, and growth. The role will act as a strategic partner to CS leadership, ensuring that the team has the necessary resources and partner with the organization to deliver against key initiatives and programs using project management methodologies. \n\nResponsibilities & Accountabilities \n\n1. Operational Excellence \n\n\n* Develop and standardize CS processes to ensure consistency and scalability \n\n* Identify and implement process improvements to enhance team efficiency and customer satisfaction, retention, and growth \n\n* Create and maintain documentation across CSOps and contribute to broader initiatives \n\n\n\n\n2. Strategic Initiatives \n\n\n* Lead strategic initiatives and programs using project management methodologies to improve customer retention, satisfaction, and overall success \n\n* Partner with Analytics to develop and track KPIs to measure the effectiveness of customer success efforts \n\n* Report on performance metrics to leadership and provide recommendations for improvement \n\n\n\n\n3. Data Management and Analysis \n\n\n* Partner with Analytics to manage and analyze customer data to provide actionable insights and support decision-making \n\n* Develop and maintain dashboards and reports to monitor key performance metrics \n\n\n\n\n4. Tool and System Management \n\n\n* Support the selection, implementation, and management of CS tools (e.g. Gainsight) and technologies \n\n* Ensure seamless integration of tools with other systems (e.g. Salesforce, support systems) \n\n* Support Staff CSOps Manager on delivery of Gainsight roadmap and milestone management \n\n* Support successful delivery of CSOps workflow via project management software (e.g. Asana) \n\n\n\n\n5. Cross-Functional Collaboration \n\n\n* Partner with Sales, Product, Marketing, and RevOps to ensure alignment on CS initiatives \n\n* Facilitate communication and coordination between teams to address business needs and challenges \n\n\n\n\n6. Case Management \n\n\n* Triage, manage and complete cases in GTM case workflow \n\n* Provide guidance and oversight to CSOps Analyst \n\n\n\n\n7. Training and Support \n\n\n* Partner with Enablement on training and support to the CS team on tools, processes, and best practices \n\n* Support execution of the Enablement calendar\n\n\n\n\nPerformance Measurements \n\n\n* Successful delivery of declared strategic initiatives and programs \n\n* Effective collaboration with other departments, as evidenced by successful joint initiatives and feedback from stakeholders \n\n* Consistency in following standardized processes and adoption of best practices across the team \n\n* Accuracy and relevance of data and insights provided to the CS team and leadership \n\n* Effective guidance to CSOps Analyst, as evidenced by feedback \n\n* SLA adherence on GTM cases and increased productivity of the CS team \n\n\n\n\nEducational & Experience Requirements \n\n\n* Bachelor's degree in business, Operations Management, or a related field \n\n* 3+ years' experience in CS Operations or a similar role in a B2B SaaS company \n\n* Proven track record of managing and optimizing CS processes and tools \n\n* Demonstrated ability to drive strategic initiatives and programs \n\n* Proficiency with CS tools and technologies (e.g. Gainsight).  Admin experience or desire to develop experience \n\n* Experience in data analysis and reporting, with proficiency in CRM systems (e.g. Salesforce) and data visualization tools (e.g. Tableau) \n\n\n\n\nCompetencies & Behaviors \n\n\n* Possesses an understanding of 6sense operations and how CS plays a role \n\n* Strong analytical and problem-solving skills with the ability to translate data into actionable insights \n\n* Flexibility and willingness to adapt to changing priorities and new responsibilities \n\n* Proactive self-starter, identifying opportunities for improvement and driving initiatives forward \n\n* Ability to maintain and optimize efficient processes with high level of accuracy and attention to detail \n\n* Effective clear and concise communication style geared toward navigating fast-paced environment \n\n* Proven ability to work collaboratively with cross-functional teams and build strong relationships \n\n\n\n\n\nBase Salary Range: $100,875 to $147,950. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6senseโ€™s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6senseโ€™s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote\n\nNotice of Collection and Use of Personal Information for California Residents: California Recruitment Privacy Notice and Policy \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n $62,500 — $102,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nSan Francisco Bay Area, California, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Coalfire


๐Ÿ’ฐ $60k - $100k*

Jira

 

Security

Training

Consulting

Technical

Support

Software

Testing

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DevOps

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Junior

Reliability

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Engineering

Linux

Coalfire

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๐Ÿ‘€ 1,505 views

โœ… 129 applied (9%)

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Coalfire is hiring a

Remote Junior Site Reliability Engineer US

\nAbout Coalfire\nCoalfire is on a mission to make the world a safer place by solving our clientsโ€™ toughest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world.   \nBut thatโ€™s not who we are โ€“ thatโ€™s just what we do.  \n \nWe are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.    \n \nAnd weโ€™re growing fast.  \n \nWeโ€™re looking for a Site Reliability Engineer I to support our Managed Services team. \n\n\nPosition Summary\nAs a Junior Site Reliability Engineer at Coalfire within our Managed Services (CMS) group, you will be a self-starter, passionate about cloud technology, and thrive on problem solving. You will work within major public clouds, utilizing automation and your technical abilities to operate the most cutting-edge offerings from Cloud Service Providers (CSPs). This role directly supports leading cloud software companies to provide seamless reliability and scalability of their SaaS product to the largest enterprises and government agencies around the world.\n \nThis can be a remote position (must be located in the United States).\n\n\n\nWhat You'll Do\n* Become a member of a highly collaborative engineering team offering a unique blend of Cloud Infrastructure Administration, Site Reliability Engineering, Security Operations, and Vulnerability Management across multiple clients.\n* Coordinate with client product teams, engineering team members, and other stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to established SLAs in both production and non-production environments.\n* Innovate and implement using automated orchestration and configuration management techniques. Understand the design, deployment, and management of secure and compliant enterprise servers, network infrastructure, boundary protection, and cloud architectures using Infrastructure-as-Code.\n* Create, maintain, and peer review automated orchestration and configuration management codebases, as well as Infrastructure-as-Code codebases. Maintain IaC tooling and versioning within Client environments.\n* Implement and upgrade client environments with CI/CD infrastructure code and provide internal feedback to development teams for environment requirements and necessary alterations. \n* Work across AWS, Azure and GCP, understanding and utilizing their unique native services in client environments.\n* Configure, tune, and troubleshoot cloud-based tools, manage cost, security, and compliance for the Clientโ€™s environments.\n* Monitor and resolve site stability and performance issues related to functionality and availability.\n* Work closely with client DevOps and product teams to provide 24x7x365 support to environments through Client ticketing systems.\n* Support definition, testing, and validation of incident response and disaster recovery documentation and exercises.\n* Participate in on-call rotations as needed to support Client critical events, and operational needs that may lay outside of business hours.\n* Support testing and data reviews to collect and report on the effectiveness of current security and operational measures, in addition to remediating deviations from current security and operational measures.\n* Maintain detailed diagrams representative of the Clientโ€™s cloud architecture.\n* Maintain, optimize, and peer review standard operating procedures, operational runbooks, technical documents, and troubleshooting guidelines\n\n\n\nWhat You'll Bring\n* BS or above in related Information Technology field or equivalent combination of education and experience\n* 2+ years experience in 24x7x365 production operations\n* ยทFundamental understanding of networking and networking troubleshooting.\n* 2+ years experience installing, managing, and troubleshooting Linux and/or Windows Server operating systems in a production environment.\n* 2+ years experience supporting cloud operations and automation in AWS, Azure or GCP (and aligned certifications)\n* 2+ years experience with Infrastructure-as-Code and orchestration/automation tools such as Terraform and Ansible\n* Experience with IaaS platform capabilities and services (cloud certifications expected)\n* Experience within ticketing tool solutions such as Jira and ServiceNow\n* Experience using environmental analytics tools such as Splunk and Elastic Stack for querying, monitoring and alerting\n* Experience in at least one primary scripting language (Bash, Python, PowerShell)\n* Excellent communication, organizational, and problem-solving skills in a dynamic environment\n* Effective documentation skills, to include technical diagrams and written descriptions\n* Ability to work as part of a team with professional attitude and demeanor\n\n\n\nBonus Points\n* Previous experience in a consulting role within dynamic, and fast-paced environments\n* Previous experience supporting a 24x7x365 highly available environment for a SaaS vendor\n* Experience supporting security and/or infrastructure incident handling and investigation, and/or system scenario re-creation\n* Experience working within container orchestration solutions such as Kubernetes, Docker, EKS and/or ECS\n* Experience working within an automated CI/CD pipeline for release development, testing, remediation, and deployment\n* Cloud-based networking experience (Palo Alto, Cisco ASAv, etc.โ€ฆ)\n* Familiarity with frameworks such as FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI, etc.\n* Familiarity with configuration baseline standards such as CIS Benchmarks & DISA STIG\n* Knowledge of encryption technologies (SSL, encryption, PKI)\n* Experience with diagramming (Visio, Lucid Chart, etc.) \n* Application development experience for cloud-based systems\n\n\n\n\n\nWhy You'll Want to Join Us\n\n\nAt Coalfire, youโ€™ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where youโ€™ll work most effectively โ€“ whether youโ€™re at home or an office. \nRegardless of location, youโ€™ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. Youโ€™ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And youโ€™ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.  \n\n\nAt Coalfire, equal opportunity and pay equity is integral to the way we do business. A reasonable estimate of the compensation range for this role is $95,000 to $110,000 based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \n#LI-REMOTE \n#LI-JB1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Cloud, Junior and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nUnited States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


UpKeep


Manila
๐Ÿ’ฐ $60k - $105k*

Analyst

 

Training

Technical

Support

Software

Cloud

Leader

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Legal

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Health

Engineer

UpKeep

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๐Ÿ‘€ 1,138 views

โœ… 67 applied (6%)

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UpKeep is hiring a

Remote Deal Desk Analyst

\nUpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott! \n\n\nWe're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape. \n\n\n\nResponsibilities\n* Deal Process Optimization:\n* Evaluate and streamline end-to-end deal processes to enhance efficiency and accuracy.\n* Implement best practices for deal structuring and pricing within the Zuora and SFDC ecosystems.\n* Work closely with sales, finance, and legal teams to ensure compliance with company policies and industry regulations.\n\n\n\n* Zuora and SFDC Integration:\n* Utilize your expertise in Zuora and SFDC to drive seamless integration between the two platforms.\n* Troubleshoot and resolve issues related to data flow and synchronization between systems.\n* Collaborate with Finance/RevOps/Sales and development teams to implement custom solutions and enhancements.\n\n\n\n* Data Analysis and Reporting:\n* Generate regular reports on deal metrics, providing insights to support decision-making processes.\n* Identify trends and anomalies in deal data, offering recommendations for improvement.\n* Contribute to the development of dashboards and analytics tools to enhance visibility into deal performance.\n\n\n\n* Cross-Functional Collaboration:\n* Work closely with sales, legal, finance, and operations teams to gather requirements and ensure alignment with business objectives.\n* Provide training and support to sales teams on deal desk processes and system usage.\n* Act as a liaison between business users and technical teams to address system-related issues.\n\n\n\nQualifications\n* Bachelorโ€™s degree in Business, Finance, IT, or a related field.\n* Proven experience in deal desk operations, with a focus on Zuora and SFDC platforms.\n* Strong understanding of subscription-based business models and revenue recognition principles.\n* Excellent analytical and problem-solving skills.\n* Effective communication and collaboration skills with the ability to work across diverse teams.\n* Experience with system integrations, data migrations, and custom configurations within Zuora and SFDC.\n* Familiarity with SaaS  industry deals and deal structure  best practices and emerging trends in deal desk management.\n\n\n\nDesired Behaviors\n* Receptive to change โ€“ is flexible. Seeks and adopts improved approaches and processes.\n* Initiates action โ€“ is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.\n* Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.\n* Technically proficient โ€“ able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs. \n* Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn. \n* Communicates ideas โ€“ respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives. \n* Works collaboratively โ€“ shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work.  \n* Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values. \n* Act as a good citizen of UpKeep.  \n\n\n\n\n\nEven if you donโ€™t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.\n\n\nEmployee Benefits:\n\n\nFull-time team members at UpKeep are offered affordable medical, dental, and vision insurance for themselves and their families, HSA with employer paid contribution, optional FSA, Life Insurance, 11 paid annual holidays, unlimited paid time off, 10 days of sick time per year, ability to enroll in our 401(k) plan, 12-week paid parental leave, Employee Assistance Program, Modern Health for mental health resources, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. \n\n\nCompany History & Product:\n\n\nUpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this visionโ€” so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage! \n\n\nToday, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!\n\n\nWe've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses. \n\n\n\n\nLearn More!\nwww.onupkeep.com\nwww.onupkeep.com/careers\n\n\n\n\nAt UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud, Legal, Sales and Engineer jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nManila
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

closed

UpKeep


๐ŸŒ Worldwide
๐Ÿ’ฐ $50k - $100k*

Manager

 

Training

Technical

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Software

Web

Cloud

Leader

Management

Health

Engineer

Executive

UpKeep

๐Ÿ‘€ 958 views

โœ… 73 applied (8%)

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This job post is closed and the position is probably filled. Please do not apply. Work for UpKeep and want to re-open this job? Use the edit link in the email when you posted the job! ๐Ÿค– Closed by robot after apply link errored w/ code 404 1 year ago


\nUpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott! \n\n\nWe're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape. \n\n\nPOSITION SUMMARY \nThe Implementation Managerโ€™s main focus is to provide world-class customer service while ensuring that the customer moves efficiently through the onboarding process, all while driving value recognition through consultation and guidance of their UpKeep deployment.\n\n\n\nESSENTIAL FUNCTIONS AND RESPONSIBILITIES ย \n* Work with new customers to configure and deploy their UpKeep account to meet their specific business needs.\n* Serve as an UpKeep and Implementation subject matter expert by acting as the key Project Manager ensuring accurate completion of numerous onboarding tasks.\n* Manage implementation end to end as the key driver responsible for the success of the project.\n* Understand and use project management concepts, i.e. scope management, issue management, time management and client management. \n* Facilitate training programs including hosting remote training, creating training materials and standard operating procedures.\n* Provide an excellent customer experience through high-quality communication and interactions. \n* Assist customers with the mapping and migration of data into UpKeep.\n* Supports system integrations between UpKeep and other software. \n* Work closely with multiple departments to ensure a successful deployment.  \n* Establish and maintain relationships with internal/external executive sponsors, key stakeholders, and project team members.\n* Identify areas for improvement in the customer experience, both in our product and processes.\n* Advocate for customer needs and issues cross-departmentally.\n* Document lessons learned and recommended process improvement.\n\n\n\nEXPERIENCE\n* Bachelor's Degree a plus in business, communications, or similar field \n* 4+ years experience in customer facing role; SaaS Implementations experience preferred\n* Proven project management skills, and the ability to synthesize complex requirements into deliverables.\n* Experience with using Salesforce\n\n\n\nKNOWLEDGE\n* Self-starter that thrives in fast-paced environments with the demonstrated capacity to lead, motivate and work well with others\n* Outstanding analytical, problem-solving, organization, prioritization and multitasking skills \n* Excellent in-person and web presentations skills\n* Strong written and verbal communication skills\n* Proven business acumen\n* Maintain project plan and other project documents\n* Must be assertive, receptive to input, skillful at managing relationships (personable, persuasive)\n* Experience with Cloud & SaaS domain knowledge\n* Quickly synthesize discussions and conversations into detailed meeting notes\n* Detail oriented, organized, and can quickly diagnose and fix implementation issues, while also looking for continuous improvement.\n* Communication and relationship-building skills, as this role requires cross-functional collaboration with diverse stakeholders.\n* Ability to set and communicate clear expectations\n* Ability to work effectively and achieve results in ambiguous situations\n* Independent, adaptable and can thrive in a fast-paced environment\n\n\n\nDESIRED BEHAVIORSย \n* Receptive to change โ€“ is flexible. Seeks and adopts improved approaches and processes.\n* Initiates action โ€“ is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance.\n* Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary.\n* Technically proficient โ€“ able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs. \n* Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn. \n* Communicates ideas โ€“ respectfully exchange information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives. \n* Works collaboratively โ€“ shares knowledge and information, fosters teamwork and contributes to a positive work environment where people want to come to work.  \n* Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values. \n* Act as a good citizen of UpKeep.\n\n\n\n\n$72,500 - $77,500 a year\n\nEven if you donโ€™t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture.\n\n\nEmployee Benefits:\n\n\nFull-time team members at UpKeep are offered affordable medical, dental, and vision insurance for themselves and their families, HSA with employer paid contribution, optional FSA, Life Insurance, 11 paid annual holidays, unlimited paid time off, 10 days of sick time per year, ability to enroll in our 401(k) plan, 12-week paid parental leave, Employee Assistance Program, Modern Health for mental health resources, and the flexibility to work from home. We value work-life-harmony and believe that family and mental health should always come first. \n\n\nCompany History & Product:\n\n\nUpKeep was founded in 2014 by our CEO, Ryan Chan, based on an idea he had while using outdated desktop software as a Process Engineer in a manufacturing plant. He believed a mobile-first solution could significantly improve the productivity of the technicians he was working with. He was determined to build on this visionโ€” so he quit his job, learned to write code, and created the first version of UpKeep from his family's garage! \n\n\nToday, our cloud-based Software-as-a-Service (SaaS) and cutting edge Industrial IoT sensors solve problems for thousands of businesses around the world. Our Asset Operations Management solutions, coupled with powerful cloud ecosystems, empower maintenance and facilities teams to achieve their digital transformation goals. We are providing meaningful value to an underserved, blue-collar workforce by streamlining workflows, improving collaboration, and making it easy to manage work orders and projects from anywhere, anytime!\n\n\nWe've raised $50 million in venture capital following a recent Series B funding round led by Insight Partners, Emergence Capital, Mucker, and Y Combinator. We're also building The Maintenance Community, the largest online forum and Slack group bringing industry professionals together to participate in discussions, webinars, podcasts, and courses. \n\n\n\n\nLearn More!\nwww.onupkeep.com\nwww.onupkeep.com/careers\n\n\n\n\nAt UpKeep, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. UpKeep is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation or Veteran status. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud and Engineer jobs that are similar:\n\n $50,000 — $100,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nRemote
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

American Income Life: AO

 This job is getting a high amount of applications right now (14% of viewers clicked Apply)

๐Ÿ’ฐ $63k - $110k*

Consulting

 

Growth

 

Leader

Sales

Go

Health

Analyst

Security

Training

Software

Travel

Quality Assurance

Management

Test

Senior

Healthcare

Junior

Excel

Executive

Strategy

Lead

Manager

Video

Content

Marketing

Director

HR

Recruiting

Developer

Accounting

Financial

Finance

Cloud

Gaming

American Income Life: AO

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๐Ÿ‘€ 13,394 views

โœ… 1,921 applied (14%)

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American Income Life: AO is hiring a

Remote Entry Level Manager

We are a facet of the life insurance industry that few people know about. Our mission is to protect every child and serve all working people.


The successful candidate will have great communication skills (written & verbal), a strong work ethic, a positive mindset, high energy, and great attention to detail. This candidate will have complete ownership of the territories they support and have common sense in everyday business functions.


Benefits Overview:

โ€ข World Class Training

โ€ข Work From Home

โ€ข 100% Remote

โ€ข Vested Renewals for life

โ€ข Unlimited No Cost Leads

โ€ข Exclusive Leads


*In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Salary and compensation


No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director, HR, Developer, SaaS, Accounting, Finance, Cloud, Digital Nomad and Gaming jobs that are similar:

$62,500 — $110,000/year

Benefits

๐Ÿ’ฐ 401(k)

๐ŸŒŽ Distributed team

โฐ Async

๐Ÿค“ Vision insurance

๐Ÿฆท Dental insurance

๐Ÿš‘ Medical insurance

๐Ÿ– Unlimited vacation

๐Ÿ– Paid time off

๐Ÿ“† 4 day workweek

๐Ÿ’ฐ 401k matching

๐Ÿ” Company retreats

๐Ÿฌ Coworking budget

๐Ÿ“š Learning budget

๐Ÿ’ช Free gym membership

๐Ÿง˜ Mental wellness budget

๐Ÿ–ฅ Home office budget

๐Ÿฅง Pay in crypto

๐Ÿฅธ Pseudonymous

๐Ÿ’ฐ Profit sharing

๐Ÿ’ฐ Equity compensation

โฌœ๏ธ No whiteboard interview

๐Ÿ‘€ No monitoring system

๐Ÿšซ No politics at work

๐ŸŽ… We hire old (and young)



Location


United States
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Lucid Software

 This job is getting a high amount of applications right now (19% of viewers clicked Apply)

๐Ÿ’ฐ $65k - $110k*

Consulting

 

Growth

 

Leader

Sales

Go

Health

Analyst

Security

Training

Software

Travel

Quality Assurance

Management

Test

Senior

Healthcare

Junior

Excel

Executive

Strategy

Lead

Manager

Video

Content

Marketing

Director

HR

Recruiting

Developer

Accounting

Financial

Finance

Cloud

Lucid Software

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๐Ÿ‘€ 3,543 views

โœ… 671 applied (19%)

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Lucid Software is hiring a

Remote Strategic Finance Intern Summer 2023

Lucid Software offers a leading Visual Collaboration Suite that helps teams see and build the future from idea to reality. With its productsโ€”Lucidchart, Lucidspark and Lucidscaleโ€”teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Top businesses use Lucid's products all around the world, including customers such as Google, GE, and NBC Universal. Lucid's partners include industry leaders such as Google, Atlassian, and Microsoft.

With a fast-growing team of more than 1,000 employees, we are committed to maximizing collaboration and innovation in the workplace through our products and with our people. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive, whether thatโ€™s at home, in the office, or a combination of the two.

We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we welcome diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone.

Since the companyโ€™s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2โ€™s Best Software Products for 2022 list.

If youโ€™d like to confirm job application information found on other hiring websites, please contact us directly at: [email protected]

Lucid has an exciting opportunity for a Strategic Finance Intern to join the Strategic Finance (FP&A) team. This position will be responsible for a wide range of projects including strategic analysis to support Lucidโ€™s KPIs, financial modeling, variance reporting, and ad hoc assignments. You will also be responsible for working on initiatives to improve existing FP&A processes, including automation, documentation, and streamlining of deliverables to align with best practices. The ideal candidate will have superb analytical abilities, strong skills in financial modeling, a firm understanding of finance and accounting concepts, and a desire to find solutions.

Responsibilities
  • Drive improvement of financial reporting and forecasting processes in coordination with Finance team members, Accounting team, and other departments
  • Produce analysis and tracking of strategic initiatives and key company metrics, including the development of supporting models and expected outcomes
  • Communicate financial and accounting information and trends to the management team to ensure that real-time business decisions can be made based on sound financial data
  • Manage project priorities, deadlines, and deliverables
  • Ad-hoc analysis as required
Requirements
  • Completing a bachelor's degree in Finance, Accounting, Economics, Business, Information Systems or related field
  • Interested and excited to work in a high-growth tech/software SaaS company
  • Experience in working collaboratively with a team, with strong communication skills
  • Proactive, self-starter, quick learner, highly motivated
  • Detail-oriented and organized
  • Ability to scope projects and execute on deliverables, communicating effectively along the way
  • Experience in Excel/Google Sheets and PowerPoint/Google Slides
  • Bias towards finding solutions vs. shutting down ideas
  • Proficiency in SQL or other programming languages is a plus

Salary and compensation


No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director, HR, Developer, SaaS, Accounting, Finance, Cloud and Digital Nomad jobs that are similar:

$65,000 — $110,000/year

Benefits

๐Ÿ’ฐ 401(k)

๐ŸŒŽ Distributed team

โฐ Async

๐Ÿค“ Vision insurance

๐Ÿฆท Dental insurance

๐Ÿš‘ Medical insurance

๐Ÿ– Unlimited vacation

๐Ÿ– Paid time off

๐Ÿ“† 4 day workweek

๐Ÿ’ฐ 401k matching

๐Ÿ” Company retreats

๐Ÿฌ Coworking budget

๐Ÿ“š Learning budget

๐Ÿ’ช Free gym membership

๐Ÿง˜ Mental wellness budget

๐Ÿ–ฅ Home office budget

๐Ÿฅง Pay in crypto

๐Ÿฅธ Pseudonymous

๐Ÿ’ฐ Profit sharing

๐Ÿ’ฐ Equity compensation

โฌœ๏ธ No whiteboard interview

๐Ÿ‘€ No monitoring system

๐Ÿšซ No politics at work

๐ŸŽ… We hire old (and young)



Location


United States
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

closed

Optum


๐Ÿ’ฐ $60k - $110k*

Consulting

 

Growth

 

Leader

Sales

Go

Health

Analyst

Security

Training

Software

Travel

Quality Assurance

Management

Test

Senior

Healthcare

Junior

Excel

Executive

Strategy

Lead

Manager

Video

Content

Marketing

Director

HR

Recruiting

Developer

Accounting

Financial

Finance

Cloud

Gaming

Full-Time

Microsoft

Optum

๐Ÿ‘€ 1,580 views

โœ… 55 applied (3%)

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This job post is closed and the position is probably filled. Please do not apply. Work for Optum and want to re-open this job? Use the edit link in the email when you posted the job! ๐Ÿค– Closed by robot after apply link errored w/ code 0 2 years ago


Youโ€™ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your lifeโ€™s best work.SM

The Operations Supervisor uses sharp business skills to assist in end-to-end business process activities by creating, controlling, and improving business processes by assisting in process design, project implementation for improvement activities, diagnosing process improvement opportunities and develop solutions using principles of process excellence and related tools. Also assists in quality reporting, analysis, audits, developing plans and programs to support continuous quality improvement using a variety of applicable tools.

This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am โ€“ 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends.
  • All Telecommuters will be required to adhere to UnitedHealth Groupโ€™s Telecommuter Policy.
Primary Responsibilities
  • Manages day-to-day and production operations for a team of 30-40 medical coders
  • Develops procedures to increase departmental accuracy and efficiency through prompt identification and resolution of routine and complex production issues
  • Assesses, evaluates, and addresses daily workload and queues
  • Analyzes productivity of medical coders compares productivity to capacity plan. Identifies variances and implements proactive solutions to mitigate risk
  • Responsible for quality monitoring activities including identifying areas of improvement and plan the implementation of improvement areas
  • Functions as departmentโ€™s liaison and contact / resource person for providing client issues and problem resolutions
  • Creates competencies for coders; identifies training and development opportunities for coders
  • Incorporate feedback from operational, financial and QA reports to improve performance
Youโ€™ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications
  • High School Diploma / GED (or higher)
  • 2+ years working in an Operations/Production environment
  • Proficiency with Microsoft Word (ability to create, edit, save and send documents), Microsoft Excel (ability to create, edit, save and send spreadsheets), Microsoft PowerPoint (ability to create, edit, save and send presentations
Preferred Qualifications
  • Bachelorโ€™s degree (or higher) in business, life science, health administration or related field
  • 2+ years of leadership experience
  • Healthcare experience
  • Coding certification to include the following: CPC, CCS, RHIA, or RHIT
Telecommuting Requirements
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Ability to keep all company sensitive documents secure (if applicable)
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your lifeโ€™s best work.SM

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $54,400 - $97,000. The salary range for Connecticut / Nevada residents is $60,000 - $106,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youโ€™ll find a far-reaching choice of benefits and incentives

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: #RPO, #YELLOW

Salary and compensation


No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director, HR, Developer, SaaS, Accounting, Finance, Cloud, Digital Nomad, Gaming and Microsoft jobs that are similar:

$60,000 — $110,000/year

Benefits

๐Ÿ’ฐ 401(k)

๐ŸŒŽ Distributed team

โฐ Async

๐Ÿค“ Vision insurance

๐Ÿฆท Dental insurance

๐Ÿš‘ Medical insurance

๐Ÿ– Unlimited vacation

๐Ÿ– Paid time off

๐Ÿ“† 4 day workweek

๐Ÿ’ฐ 401k matching

๐Ÿ” Company retreats

๐Ÿฌ Coworking budget

๐Ÿ“š Learning budget

๐Ÿ’ช Free gym membership

๐Ÿง˜ Mental wellness budget

๐Ÿ–ฅ Home office budget

๐Ÿฅง Pay in crypto

๐Ÿฅธ Pseudonymous

๐Ÿ’ฐ Profit sharing

๐Ÿ’ฐ Equity compensation

โฌœ๏ธ No whiteboard interview

๐Ÿ‘€ No monitoring system

๐Ÿšซ No politics at work

๐ŸŽ… We hire old (and young)



Location


Dallas, United States

How do you apply?

This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.

Optum

 This job is getting a high amount of applications right now (17% of viewers clicked Apply)

๐Ÿ’ฐ $63k - $110k*

Consulting

 

Growth

 

Leader

Sales

Go

Health

Analyst

Security

Training

Software

Travel

Quality Assurance

Management

Test

Senior

Healthcare

Junior

Excel

Executive

Strategy

Lead

Manager

Video

Content

Marketing

Director

HR

Recruiting

Developer

Accounting

Financial

Finance

Cloud

Gaming

Full-Time

Microsoft

Edu

Optum

Apply now

๐Ÿ‘€ 3,735 views

โœ… 629 applied (17%)

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Optum is hiring a

Remote Senior Project Coordinator Telecommute

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)

Are you a subject matter expertise in project management, scope definition, risk identification, methodology and resource allocation or facilitation? Join us to define scope, performance, results and you may assist management with vendors and service providers to. It's a plus if your working towards certification in project management.

Youโ€™ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities
  • Staff education and competency validation
    • Provides/coordinates staff education and competency validation
    • Teaches classes for new and current employees; both 1:1 and small groups
    • Demonstrates skills as part of clinical education program; acts as clinical expert and resource
    • Validates employee competence
    • Maintains documentation for clinical education
    • Supports Optum New Mexico infection prevention and employee health programs
    • Coordinates adherence to Optum, state and federal requirements and standards
    • Completes Optum documentation requirements
    • Supports compliance assessments and audits; develops corrective action plans and follows-up to achieve and maintain compliance
  • Supports clinical compliance and quality programs
    • Project Management
    • Coordinates clinical projects, takes responsibility for project tracking and analysis
    • Assists in onboarding and clinic preparation for new acquisitions
Youโ€™ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications
  • High school diploma
  • Certification or License in a Medical profession
  • 2+ years of experience in clinical setting
  • Basic level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
Preferred Qualifications
  • Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
  • Demonstrated ability to communicate ideas clearly and concisely
UnitedHealth Group is working to create the health care system of tomorrow.

Already Fortune 5, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The hourly range for Colorado residents is $21.68 to $38.56. The hourly range for Connecticut / Nevada residents is $23.94 to $42.40. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youโ€™ll find a far-reaching choice of benefits and incentives.
  • All Telecommuters will be required to adhere to UnitedHealth Groupโ€™s Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Salary and compensation


No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director, HR, Developer, SaaS, Accounting, Finance, Cloud, Digital Nomad, Gaming, Microsoft and Education jobs that are similar:

$62,500 — $110,000/year

Benefits

๐Ÿ’ฐ 401(k)

๐ŸŒŽ Distributed team

โฐ Async

๐Ÿค“ Vision insurance

๐Ÿฆท Dental insurance

๐Ÿš‘ Medical insurance

๐Ÿ– Unlimited vacation

๐Ÿ– Paid time off

๐Ÿ“† 4 day workweek

๐Ÿ’ฐ 401k matching

๐Ÿ” Company retreats

๐Ÿฌ Coworking budget

๐Ÿ“š Learning budget

๐Ÿ’ช Free gym membership

๐Ÿง˜ Mental wellness budget

๐Ÿ–ฅ Home office budget

๐Ÿฅง Pay in crypto

๐Ÿฅธ Pseudonymous

๐Ÿ’ฐ Profit sharing

๐Ÿ’ฐ Equity compensation

โฌœ๏ธ No whiteboard interview

๐Ÿ‘€ No monitoring system

๐Ÿšซ No politics at work

๐ŸŽ… We hire old (and young)



Location


Albuquerque, United States
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๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


DraftKings Inc.

 This job is getting a high amount of applications right now (17% of viewers clicked Apply)

๐Ÿ’ฐ $63k - $110k*

Consulting

 

Growth

 

Leader

Sales

Go

Health

Analyst

Security

Training

Software

Travel

Quality Assurance

Management

Test

Senior

Healthcare

Junior

Excel

Executive

Strategy

Lead

Manager

Video

Content

Marketing

Director

HR

Recruiting

Developer

Accounting

Financial

Finance

Cloud

Gaming

DraftKings Inc.

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๐Ÿ‘€ 3,964 views

โœ… 689 applied (17%)

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DraftKings Inc. is hiring a

Remote Analyst Regulatory Analytics

At DraftKings, we're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space and are propelled by constant curiosity and diverse perspectives.

BE THE STRATEGY BEHIND THE GAME.

Weโ€™re growing quickly and are looking for a Regulatory Reporting Analyst to help us scale through data-driven action. When you join our Analytics team, you will play a vital role in developing our data platform, which will provide you an opportunity to see the impact of your personal work right away. Sound good to you? Join us.

WHAT YOU'LL DO AS A REGULATORY ANALYST:
  • You will become an expert on the company's data platform.
  • Create regulatory reports and dashboards.
  • Partner with Data Engineering, Finance, Compliance, and other applicable stakeholders to deliver timely reporting that satisfies requirements.
  • Provide ad-hoc analysis as necessary.

WHAT YOU'LL BRING:
  • A minimum of 1 year (professional, co-op and/or intern) of analytics experience, preferably in highly regulated field.
  • You have experience with SQL and tableau. Additional programming language experience is a plus.
  • Knowledge of statistics and hypothesis testing. Model building experience is a plus.
  • You thrive in a fast-paced environment.
  • You are detail-oriented.
  • You have a BS in Mathematics, Business, or a related field.

WHO ARE WE A GOOD FIT FOR?

We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and weโ€™re great at coming together to find creative solutions to some of techโ€™s most interesting problems. If that sounds good to you, join us.

APPLY NOW

Weโ€™re proud to believe that your gender, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability should have nothing to do with our hiring practices. Weโ€™ll never discriminate against anyoneโ€™s background or creed. If youโ€™re good at what you do, we want you to do it at DraftKings.

#remote

Join Us!

Our teams are fueled by innovation. We are looking ahead, building whatโ€™s next, and continuously reinventing the industry. Weโ€™re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.

We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Ready to build whatโ€™s next? Apply now.

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Salary and compensation


No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director, HR, Developer, SaaS, Accounting, Finance, Cloud, Digital Nomad and Gaming jobs that are similar:

$62,500 — $110,000/year

Benefits

๐Ÿ’ฐ 401(k)

๐ŸŒŽ Distributed team

โฐ Async

๐Ÿค“ Vision insurance

๐Ÿฆท Dental insurance

๐Ÿš‘ Medical insurance

๐Ÿ– Unlimited vacation

๐Ÿ– Paid time off

๐Ÿ“† 4 day workweek

๐Ÿ’ฐ 401k matching

๐Ÿ” Company retreats

๐Ÿฌ Coworking budget

๐Ÿ“š Learning budget

๐Ÿ’ช Free gym membership

๐Ÿง˜ Mental wellness budget

๐Ÿ–ฅ Home office budget

๐Ÿฅง Pay in crypto

๐Ÿฅธ Pseudonymous

๐Ÿ’ฐ Profit sharing

๐Ÿ’ฐ Equity compensation

โฌœ๏ธ No whiteboard interview

๐Ÿ‘€ No monitoring system

๐Ÿšซ No politics at work

๐ŸŽ… We hire old (and young)



Location


Massachusetts, United States
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


General Motors

 This job is getting a high amount of applications right now (14% of viewers clicked Apply)

๐Ÿ’ฐ $63k - $110k*

Consulting

 

Growth

 

Leader

Sales

Go

Health

Analyst

Security

Training

Software

Travel

Quality Assurance

Management

Test

Senior

Healthcare

Junior

Excel

Executive

Strategy

Lead

Manager

Video

Content

Marketing

Director

HR

Recruiting

Developer

Accounting

Financial

Finance

Cloud

Gaming

Full-Time

General Motors

Apply now

๐Ÿ‘€ 4,587 views

โœ… 650 applied (14%)

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General Motors is hiring a

Remote 2023 Summer Intern Corporate Giving

Job Description

About GM Corporate Giving:

GM is committed to creating inclusive solutions to social issues in the communities in which we live and work. Our philanthropy puts people at the center and is structured under the following focus areas: STEM Education, Vehicle and Road Safety, Community Development and Climate Equity.

Internship Focus Area:
  • Climate Equity & Disaster Relief: Climate change does not impact every community equally, and it is incumbent upon us to implement inclusive solutions that do not leave anyone behind. The GM Climate Equity Fund aims to help fund organizations that are closing the climate equity gap at the community level and across three key areas: sustainable jobs, access to sustainable transportation and community climate action.

Responsibilities may include:
  • Supporting the Climate Equity and Disaster Relief program officer with various projects, including idea development for grantmaking strategy
  • Producing insights from grantmaking data leading to new ideas
  • Preparing emails and other correspondence as required
  • Reviewing and processing grant applications
  • Meeting with potential and existing nonprofits on behalf of GM
  • Researching potential nonprofit organizations that align with the fund strategy

Basic Qualifications:
  • Pursuit of a Bachelorโ€™s or Masterโ€™s degree in Nonprofit Management, Business, Environmental Sciences, Social Work or related field
  • Must be graduating between December 2023 and June 2025
  • Demonstrates leadership in field of study, extra-curricular activities or service organizations
  • Able to work full-time - 40 hours per week during the summer months
  • Strong commitment to the fundโ€™s vision and values with the ability to demonstrate that commitment in daily interactions.

Preferred Qualifications
  • Ability to work independently and with a team
  • Outstanding interpersonal and relationship management skills with the ability to effectively collaborate with varying levels of the organization as needed
  • Excellent written and verbal communication skills
  • Emerging partnership and teamwork skills and ability to learn from and share knowledge with co-workers in a fast-paced environment
  • Emerging presentation and speaking skills to represent GM during interactions with nonprofit organizations
  • High level of integrity, ability to deal with ambiguity, takes initiative/self-directed
  • Evidence of strong character with integrity, honesty, accountability, and trust
  • Experience working with a nonprofit organization as a volunteer or staff member

This role offers the following Work Appropriately strategies:
  • Remote: This position does not require employee to be on-site full-time to perform most effectively. The employeeโ€™s role enables them to work off-site on a permanent basis.

The median level of the monthly salary compensation for this role is $4,250 dependent upon class status and degree. Benefit options are not available for this role.

GM will provide a one-time lump sum taxable stipend payment to each student selected for the 2023 Student Program.

PLEASE ONLY APPLY IF YOU DO NOT NEED SPONSORSHIP TO WORK IN THE UNITED STATES NOW OR IN THE FUTURE. WE ARE UNABLE TO CONSIDER CANDIDATES WHO REQUIRE SPONSORSHIP.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day โ€“ individually and collectively โ€“ to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Salary and compensation


No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Software, Travel, Test, Senior, Junior, Excel, Executive, Video, Marketing, Director, HR, Developer, SaaS, Accounting, Finance, Cloud, Digital Nomad and Gaming jobs that are similar:

$62,500 — $110,000/year

Benefits

๐Ÿ’ฐ 401(k)

๐ŸŒŽ Distributed team

โฐ Async

๐Ÿค“ Vision insurance

๐Ÿฆท Dental insurance

๐Ÿš‘ Medical insurance

๐Ÿ– Unlimited vacation

๐Ÿ– Paid time off

๐Ÿ“† 4 day workweek

๐Ÿ’ฐ 401k matching

๐Ÿ” Company retreats

๐Ÿฌ Coworking budget

๐Ÿ“š Learning budget

๐Ÿ’ช Free gym membership

๐Ÿง˜ Mental wellness budget

๐Ÿ–ฅ Home office budget

๐Ÿฅง Pay in crypto

๐Ÿฅธ Pseudonymous

๐Ÿ’ฐ Profit sharing

๐Ÿ’ฐ Equity compensation

โฌœ๏ธ No whiteboard interview

๐Ÿ‘€ No monitoring system

๐Ÿšซ No politics at work

๐ŸŽ… We hire old (and young)



Location


United States
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

closed

YouGov


๐ŸŒ Probably worldwide
๐Ÿ’ฐ $70k - $120k*

DevOps

 

Executive

 

React

English

Security

Elasticsearch

Cloud

NoSQL

Python

API

Lead

Sales

Reliability

Engineer

Engineering

Nginx

Linux

Executive

YouGov

๐Ÿ‘€ 3,014 views

โœ… 193 applied (6%)

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This job post is closed and the position is probably filled. Please do not apply. Work for YouGov and want to re-open this job? Use the edit link in the email when you posted the job!


\nCrunch.i, part of the YouGov PLC is a market-defining company in the analytics SaaS marketplace. We’re a company on the rise. We’ve built a revolutionary platform that transforms our customers’ ability to drive insight from market research and survey data. We offer a complete survey data analysis platform that allows market researchers, analysts, and marketers to collaborate in a secure, cloud-based environment, using a simple, intuitive drag-and-drop interface to prepare, analyze, visualize and deliver survey data and analysis. Quite simply, Crunch provides the quickest and easiest way for anyone, from CMO to PhD, with zero training, to analyze survey data. Users create tables, charts, graphs and maps. They filter, and slice-and-dice survey data directly in their browser.\n\nOur start-up culture is casual, respectful of each other’s varied backgrounds and lives, and high-energy because of our shared dedication to our product and our mission. We are loyal to each other and our company. We value work/life balance, efficiency, simplicity, and fantastic customer service! Crunch has no offices and fully embraces a 100% remote culture. We have 40 employees spread across 5 continents. Remote work at Crunch is flexible and largely independent, yet highly cooperative.\n\nWe are hiring a DevOps Lead to help expand our platform and operations excellence. We are inviting you to join our small, fully remote team of developers and operators helping make our platform faster, more secure, and more reliable. You will be self-motivated and disciplined in order to work with our fully distributed team.\n\nWe are looking for someone who is a quick study, who is eager to learn and grow with us, and who has experience in DevOps and Agile cultures. At Crunch, we believe in learning together: we recognize that we don’t have all the answers, and we try to ask each other the right questions. As Crunch employees are completely distributed, it’s crucial that you can work well independently, and keep yourself motivated and focused.\n\nOur Stack:\n\nWe currently run our in-house production Python code against Redis, MongoDB, and ElasticSearch services. We proxy API requests through NGINX, load balance with ELBs, and deploy our React web application to AWS CloudFront CDN. Our current CI/CD process is built around GitHub, Jenkins, BlueOcean including unit, integration, and end to end tests and automated system deployments. We deploy to auto-scaling Groups using Ansible and Cloud-Init.\n\nIn the future, all or part of our platform may be deployed via DroneCI, Kubernetes, nginx ingress, Helm, and Spinnaker.\n\nWhat you'll do:\n\nAs a Leader:\n\n\n* Manage and lead a team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our customer base.\n\n* Scale the worldwide Cloud Operations Engineering team with the strategic implementation of new processes and tools.\n\n* Hire and ramp exceptional Cloud Operations Engineers.\n\n* Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents.\n\n* Inform executive leadership and escalation management personnel of major outages\n\n* Compile and report KPIs across the full company.\n\n* Work with Sales Engineers to complete pre-sales questionnaires, and to gather customer use metrics.\n\n* Prioritize projects competing for human and computational resources to achieve organizational goals.\n\n\n\n\nAs an Engineer:\n\n\n* Monitor and detect emerging customer-facing incidents on the Crunch platform; assist in their proactive resolution, and work to prevent them from occurring.\n\n* Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (from direct surveillance or through alerts via our Technical Services Engineers).\n\n* Diagnose live incidents, differentiate between platform issues versus usage issues across the entire stack; hardware, software, application and network within physical datacenter and cloud-based environments, and take the first steps towards resolution.\n\n* Automate routine monitoring and troubleshooting tasks.\n\n* Cooperate with our product management and engineering organizations by identifying areas for improvement in the management of applications powering the Crunch infrastructure.\n\n* Provide consistent, high-quality feedback and recommendations to our product managers and development teams regarding product defects or recurring performance issues.\n\n* Be the owner of our platform. This includes everything from our cloud provider implementation to how we build, deploy and instrument our systems.\n\n* Drive improvements and advancements to the platform in areas such as container orchestration, service mesh, request/retry strategies.\n\n* Build frameworks and tools to empower safe, developer-led changes, automate the manual steps and provide insight into our complex system.\n\n* Work directly with software engineering and infrastructure leadership to enhance the performance, scalability and observability of resources of multiple applications and ensure that production hand off requirements are met and escalate issues.\n\n* Embed into SRE projects to stay close to the operational workflows and issues.\n\n* Evangelize the adoption of best practices in relation to performance and reliability across the organization.\n\n* Provide a solid operational foundation for building and maintaining successful SRE teams and processes.\n\n* Maintain project and operational workload statistics.\n\n* Promote a healthy and functional work environment.\n\n* Work with Security experts to do periodic penetration testing, and drive resolution for any issues discovered.\n\n* Liaise with IT and Security Team Leads to successfully complete cross-team projects, filling in for these Leads when necessary.\n\n* Administer a large portfolio of SaaS tools used throughout the company.\n\n\n\n\nQualifications:\n\n\n* Team Lead experience of an on-call DevOps, SRE, or Cloud Operations team (at least 2 years).\n\n* Experience recruiting, mentoring, and promoting high performing team members.\n\n* Experience being an on-call DevOps, SRE, or Cloud Operations engineer (at least 2 years).\n\n* Proven track record of designing, building, sizing, optimizing, and maintaining cloud infrastructure.\n\n* Proven experience developing software, CI/CD pipelines, automation, and managing production infrastructure in AWS.\n\n* Proven track record of designing, implementing, and maintaining full CI/CD pipelines in a cloud environment (Jenkins experience preferred).\n\n* Experience with containers and container orchestration tools (Docker, Kubernetes, Helm, traefik, Nginx ingress and Spinnaker experience preferred).\n\n* Expertise with Linux system administration (5 yrs) and networking technologies including IPv6.\n\n* Knowledgeable about a wide range of web and internet technologies.\n\n* Knowledge of NoSQL database operations and concepts.\n\n* Experience in monitoring, system performance data collection and analysis, and reporting.\n\n* Capability to write small programs/scripts to solve both short-term systems problems and to automate repetitive workflows (Python and Bash preferred).\n\n* Exceptional English communication and troubleshooting skills.\n\n* A keen interest in learning new things.\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, Executive, React, English, Elasticsearch, Cloud, NoSQL, Python, API, Sales, SaaS, Engineer, Nginx and Linux jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
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