\nSenior Integration Engineer, Boulder, CO OR Remote within U.S. for well qualified candidates \n\n \n\nAbout Ascend \n\nAscend Analytics’ climate technology software and services provide critical insights to power the energy transition. The company’s products enhance critical power supply decisions from short-term operating strategies to long-term investment and resource planning. Ascend’s solutions serve as the core analytic infrastructure for electric utilities, independent power producers, electric retailers, and financiers of energy infrastructure. To learn more about Ascend, please visit us at www.ascendanalytics.com.   \n\n \n\nYour Impact at Ascend Analytics \n\nWe are seeking a n Senior Integration Engineer with a strong background in third-party integrations to join our SmartBidder team. The SmartBidder team is growing quickly and is directly impacting the clean energy transition by helping Ascend’s clients realize the value of renewable energy and storage projects.  \n\nAs Senior Integration Engineer, you will play a crucial role in ensuring the smooth integration of our software with external systems that manage renewable energy assets, interface with energy markets, and provide key data needed to optimize energy market participation. Additionally, you will provide exceptional client support and insights regarding technical integrations during the onboarding process for new SmartBidder clients, lead testing before go-live, and provide ongoing support for these integrations after go-live. \n\n \n\nJob Responsibilities\n\n\n* Collaborate with clients and third-party engineers alongside Ascend analysts, customer success, and engineers to ensure proper hand-off from sales to implementation and to understand and deliver end-to-end technical implementations of key integrations that align with client requirements \n\n* Scope, design, develop, and implement integrations with third-party solutions and data providers\n\n* Troubleshoot issues and evaluate new requirements as they arise, proposing effective solutions and best practices\n\n* Develop a common framework for integrating third-party software and regularly execute a comprehensive test plan for integrations that use this framework  \n\n* Drive internal API, alerting, and QA design and development to improve efficiency, efficacy, stability, and risk management associated with third-party integrations\n\n* Maintain comprehensive documentation of implemented solutions, configurations, and troubleshooting procedures\n\n* Partner with the customer success team to project-manage integration work and help maintain tracking of implementation progress and status for communication to customers\n\n* Participate as primary technical support for platform as part of teams’ weekly support rotations\n\n* Own deployment of individual new releases as part of team’s rotation for managing new releases \n\n\n\n\nRequired Qualifications\n\n\n* Bachelor's degree in Computer Science, Engineering, or a related field.\n\n* 4+ years experience in implementing third-party integrations and/or as a technical sales resource for a software product\n\n* Strong proficiency in Python\n\n* Extensive experience with data structures and API schemas, including an understanding of API design philosophies and patterns including common communication protocols (SOAP, REST) and data formats (JSON, XML).\n\n* Understanding of security requirements of integration work\n\n* Tenacity to navigate ambiguity and gather clear requirements from third-parties\n\n* Ability to flexibly work on multiple workstreams in parallel based on sometimes tight and shifting client timelines  \n\n* Familiarity with project management to stay organized and manage, track, and communicate progress internally and externally \n\n\n\n\nPreferred Qualifications\n\n\n* Familiarity with SCADA systems\n\n* Familiarity with Azure environments and Microsoft DevOps\n\n* Background in energy and/or electricity markets \n\n\n\n\n \n\nCompensation: $105,000 - $135,000           \n\nNegotiable based on qualifications and experience. Ascend highly values our employees and often pays above industry average. \n\nWe offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan.  \n\nWe celebrate diversity and are committed to creating an inclusive environment for all employees. Ascend Analytics is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information or other applicable legally protected characteristics.  \n\nAscend Analytics is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected]  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, API, Senior, Sales and Engineer jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBoulder, Colorado, United States

\nAbout HighLevel: \nHighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.\n\n\nOur Website - https://www.gohighlevel.com/\nYouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g\nBlog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/\n\n\nOur Customers:\nHighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.\n\n\nScale at HighLevel:\nWe work at scale; our infrastructure handles  around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.\n\n\nWho You Are:\nThe Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.\n\n\n\nEssential Functions:\n* Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture\n* Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures\n* Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change\n* Being able to interpret data that translates into action to improve the team.\n* Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability\n* Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications\n* Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes\n* Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques\n* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations\n* Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. \n* Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration\n* Be readily available with cameras on throughout the shift to assist customers and team members via Zoom\n\n\n\nExperience/Education/Certifications Required:\n* Associate's/ Bachelor's degree or equivalent experience\n* 4+ Years in management \n* SaaS software experience\n* Several years running technical customer-facing teams.\n* Experience in managing a team of over 20+ \n* Project management skills \n* Leading a results driven team \n* People manager at heart, you love mentoring, leading and contributing to the professional development of those around you \n* Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role\n* The ability to build and maintain relationships internally with team and with customers\n* Excellent listening, presentation and communication skills at all levels\n* The ability to partner with customers and team members  in developing their strategic direction\n* The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success\n* Strong customer facing communication skills\n* Demonstrated data driven approach to problem solving\n* Must be a go-getter and not afraid to ask questions\n* Must have basic computer and excel skills\n\n\n\nLanguage Skills Required Vs. Preferred: \n* Fluent in English.\n* Demonstrated verbal and written communication skills.\n\n\n\n\n\nEEO Statement:\nAt HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to API, Marketing and Sales jobs that are similar:\n\n $50,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nIndia

\nPlanning Analytics Manager - 12 month contract assignment \n\nSan Mateo, CA or US Remote  \n\nAs a Senior IBM Planning Analytics Developer, you will play a pivotal role in collaborating with FP&A and technical teams to enhance and streamline systems within IBM Planning Analytics. Your primary responsibilities will include:\n\nResponsibilities:\n\n\n* Working closely with FP&A and technical teams to identify and implement systems improvements within IBM Planning Analytics.\n\n* Providing comprehensive support to users of the finance planning tool (IBM Planning Analytics) throughout the forecast cycle, ensuring coverage during PST time zone working hours. This includes administering the application, setting up new users, supporting reports created via Planning Analytics for Excel, resolving ad-hoc queries, maintaining documentation, and delivering end-user training.\n\n* Collaborating with the development team to ensure planning seed data is updated timely within the tool, including actual transactions, headcount information, and depreciation forecasts. Additionally, managing dimensions and security updates throughout the planning and reporting cycle.\n\n* Project managing and delivering system upgrades and improvements based on change requests. This involves providing testing of code updates and roadmap changes as necessary.\n\n* Identifying and implementing best practices to enhance operational efficiency.\n\n* Understanding data flows and enhancing their dependability and repeatability, strengthening links to other enterprise tools.\n\n\n\n\nQualifications:\n\n\n* 7+ years of IBM Planning Analytics development experience (up to V10.2 or higher) with expertise in:\n\n* Server installation and system configuration.\n\n* Cube and application design.\n\n* Planning Analytics TI + Chores.\n\n* Feeders.\n\n* Planning Analytics security, including element security.\n\n* Planning Analytics architect.\n\n* Experience using Planning Analytics REST API (preferably via Cubewise’s Canvas product).\n\n* Strong understanding of finance principles, with previous experience in budgeting and forecasting processes and interacting with finance analysts\n\n* Experience in project management of key financial initiatives within Planning Analytics.\n\n\n\n\nDesired qualifications:\n\n\n* Planning Analytics Performance Modeler.\n\n* Exposure to master data management solutions.\n\n* Experience with Cognos BI integration.\n\n\n\n\n#LI-SV1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Testing, Finance, API and Senior jobs that are similar:\n\n $55,000 — $112,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Mateo, California, United States

Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\nThe Opportunity\n\nOur customer base is growing faster than ever. We are looking for an experienced leader to advance our Enterprise Solutions Architecture program and manage an existing team of expert Postman Solutions Architects.  You will be responsible for day-to-day team management and coaching, exploring new ways to improve our post-sales operations, and leveraging analytical insights to ultimately retain and grow our customer base.  You will own the technical aspects of our post-sales process for the Enterprise customer segment. You'll be supported by all other Postman teams - from sales and engineering, to product management, data science, and our executives - to ensure our customers achieve value from their usage of Postman.\n\nThe Solutions Architecture Manager at Postman plays a pivotal role in leading a team who is responsible for delivering technical post-sales support and consultation to our customers. The Solutions Architecture team is composed of experts in APIs and Postman products, who work closely with customers to ensure successful implementation, integration, and utilization of Postman solutions.\n\nThis role is perfect for a visionary leader passionate about creating scalable solutions to enhance customer engagement, satisfaction and retention.\n\nWhat You’ll Do\n\nTeam Leadership:\n\n\n\n\n* Lead and mentor a team of Solutions Architects, fostering a culture of collaboration, technical “know-how”, continuous curiosity, and customer-centricity\n\n* Provide guidance and support to Solutions Architects in resolving technical challenges and addressing customer needs effectively and efficiently\n\n\n\n\n\n\nCross-functional Leadership:\n\n\n\n\n* Partner with leaders in Customer Success, Sales, Solutions Engineering, and other GTM teams to develop processes and resources that accelerate customer adoption of Postman\n\n* Collaborate with Product and Engineering teams to convey and advocate for customer feedback and enhancement requests that will improve customer satisfaction and address their key use cases, serve as the voice of the customer within the organization\n\n\n\n\n\n\nCustomer Consultation:\n\n\n\n\n* Collaborate with Sales, Solutions Engineering, and Customer Success teams to understand customer use cases and develop tailored solutions that meet their needs\n\n* Build strong relationships with customers, fostering long-term partnerships and driving customer satisfaction and loyalty\n\n* Advise on consultations with key customer stakeholders by assessing technical requirements and offering recommendations for optimal API development workflows\n\n* Work closely with Solutions Architects and customers to design and architect scalable and robust solutions using the Postman platform\n\n\n\n\n\n\nTechnical Expertise:\n\n\n\n\n* Stay abreast of industry trends, emerging technologies, and best practices related to API development methodologies and workflows\n\n* Act as a subject matter expert on the Postman platform, providing insights and guidance to both internal teams and external customers\n\n\n\n\n\n\nData-driven Strategy and Knowledge Sharing:\n\n\n\n\n* Leverage data analytics to identify trends and areas of improvement in how we can deliver value to customers\n\n* Develop and maintain technical documentation, best practices, and use case examples to enable customers to maximize the value of Postman solutions\n\n* Facilitate knowledge sharing sessions and workshops internally to enhance the technical expertise of the Solutions Architecture team\n\n\n\n\n\n\nAbout You\n\n\n* Strong technical background from a Bachelor's degree in Computer Science/Engineering, a related field, or relevant work experience\n\n* 3+ years leading customer-facing technical teams, or similar, with a track record of driving business growth\n\n* Strong experience with the enterprise SaaS sales process and customer relationship management\n\n* Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally with an extreme focus on being customer-centric\n\n* 5+ years of enterprise solutions architecture or sales/solutions engineering experience\n\n* 2+ years of software development experience\n\n* Comfortable engaging and working with all levels of technologists from individual developers, development teams, QA teams, architects, product managers, and engineering and product management leaders\n\n* Experience with engaging senior management and executive audiences to convey Postman's value proposition\n\n* Strong understanding of APIs, and experience with producing and consuming with APIs across different domains\n\n* Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle\n\n* Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\n* Great communication skills (presentation, verbal and written)\n\n* Enjoys a fast-paced environment and loves teamwork and collaboration\n\n\n\n\n \nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nThis is a remote role with a salary range of $157,000 - $212,000, plus a competitive equity package. Postman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, DevOps, Education, Cloud, API, Senior and Sales jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

Company Overview\n\nMarketers have a problem. Today companies spend over $1T to bring customers to the door, but $19 of every $20 they spend does not convert to revenue. Companies have no choice other than to dedicate large engineering and data science teams to manually build more relevant, higher converting experiences for different customer segments.\n\nMutiny is a no-code AI platform that helps marketers convert their top of funnel demand into revenue, without engineers. Mutiny gives marketers everything they need to drive revenue and prove it — from data and analytics to AI-powered recommendations and content writing. Our customers are some of the fastest growing companies in the B2B space including Notion, Ramp, Carta and Segment. We are backed by Sequoia Capital, YCombinator and CMOs from some of today's fastest-growing tech companies including AngelList, Carta, Gong, Hopin, Salesforce and Snowflake.\nAbout the role:\n\nWe are looking for an exceptional leader who can help shape our growing Support and Technical Implementation teams. This role sits at the cross-section of customer experience and technical implementation, providing consultation to our customers on a thorough implementation and ongoing technical guidance as they continue to adopt our product. This is critical in ensuring customers reach their first win and realize value from Mutiny efficiently and effectively. \n\nThis is an incredibly unique role in that it combines aspects of technical implementation, customer support and leadership. This role has three primary goals for success: 1) ensure customers have a  complete and thorough technical setup during implementation to realize value from Mutiny quickly,  2) provide an exceptional customer experience at the front lines by answering technical questions via support tickets through a helpful and consultative approach and 3) attract and retain top talent to help shape the Technical Implementation and Support teams. \n\nHere are some things you’ll do in the next 18 months:\n\n\n* Manage and mentor a team of implementation and support specialists, providing guidance, training, and performance evaluations to ensure an exceptional customer experience.\n\n* Develop and maintain support procedures, documentation, and knowledge base resources to enable efficient resolution of customer inquiries and issues.\n\n* Act as a primary point of contact for escalated implementation and support cases, utilizing technical expertise to troubleshoot complex issues and drive timely resolutions.\n\n* Collaborate with cross-functional teams, including Product, Engineering Sales, and Growth Strategists, to advocate for customer needs and ensure alignment on technical and support priorities.\n\n* Manage Implementation specialists and help lead the technical implementation process for new customers, working closely with Solutions Consulting, Sales and Growth Strategy teams to gather requirements, configure solutions, and deliver successful onboarding experiences.\n\n* Provide hands-on assistance with platform setup, integration, and customization efforts, leveraging technical expertise in areas such as API integrations, data mapping, and automation workflows.\n\n* Develop and deliver training programs for customers and internal stakeholders, enabling them to effectively utilize our products and maximize their value.\n\n* Monitor key support metrics and performance indicators, analyzing trends and driving continuous improvement initiatives to enhance customer satisfaction and retention.\n\n* Stay informed about industry trends, best practices, and emerging technologies in marketing technology and customer support, incorporating insights into our support strategies and processes.\n\n\n\nWhat you bring:\n\n\n* 3-8 years of experience in a Support, Implementation or CSM role owning technical aspects of the customer experience. Marketing or Sales technology experience is required.\n\n* A genuine empathy for B2B marketers and a strong intuition for how to help companies grow and optimize their user experience.\n\n* An exceptionally high performance bar for yourself and everyone on the team. Unafraid to communicate what’s working and what needs to change.\n\n* A strong collaborator and communicator that virtually everyone loves to work with.\n\n* Good project management skills. Can stay organized and keep the trains running on time to hit goals.\n\n* Someone who can write practical advice and share analyses in a crisp, clear and engaging way.\n\n* Someone who is energized by ambiguity and can create structure in a dynamic, fast-paced environment.\n\n* A creative thinker who is quick on their feet and can pull things together in a scrappy way.\n\n* A kind human who wants to build an extraordinary customer experience, culture and brand.\n\n\n\n\nThis is a fully remote role.\nWhat you’ll get out of it:\n\n\n* We are backed by Sequoia Capital, Y Combinator and CMOs from some of today's fastest-growing tech companies including AngelList, Carta, Gong, Hopin, Salesforce, and Snowflake. We are growing incredibly fast and about to hit another inflection point. The potential is unreal. Join and you’ll see what we mean.\n\n* You will create a name for yourself by getting to work with and support some of the fastest growing companies in B2B SaaS.\n\n* You will get exposure to real business problems every company faces (growth) that you can take with you to start your own company (or to help scale another).\n\n* You will have fun, plain and simple. There is a reason our first company value is that work should feel like play.\n\n* You will experience a new way of working. Our team is fully distributed across North America and the EU. But we come together as a company for quarterly offsites (most recently in fun cities like Brooklyn, Seattle, and Austin). This combination of experience-based work is a competitive advantage we continue to invest in.\n\n\n\n\nThese values define how we approach our work every single day:\n\n😜 Work should feel like play 🏃 Faster always wins 🍯 Stir the pot, regularly 👀 Do the right thing when no one’s watching 🛥️ All hands on deck 🌎 Live in the world you want to change\n\nAt Mutiny, we are committed to empowering individuals of all backgrounds, experiences, and identities to reach their potential. We believe in balanced teams, which is why we have maintained a 50% male-to-female ratio in our investors and are committed to maintaining diversity of gender, lifestyle, ethnicity, and thinking in our team as we scale.\nCompensation\n\nMutiny is proud to offer a competitive compensation package to all full-time employees, including base salary, equity, and comprehensive benefits.\nAdditional benefits:\n\n\n* Live and work from anywhere\n\n* Quarterly offsites in fun cities like Brooklyn and Austin\n\n* Flexible paid time off and generous parental leave\n\n* 100% medical, dental, and vision coverage\n\n* $1,500 WFH stipend\n\n\n\n\n#LI-MT1 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to API, Marketing and Sales jobs that are similar:\n\n $90,000 — $145,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nWho you are:\n\n\nWe are seeking a highly skilled and motivated Technical Training Lead to join our dynamic team. As\na Technical Training Lead, you will play a pivotal role in driving the success of our technical solutions\nand products as well as help grow the team. Your mortgage expertise, strong communication skills,\ndevelopment capabilities and ability to understand and address complex customer challenges will be\nessential in ensuring the success of our solutions.\n\n\nDoes this sound like you? If so, keep reading and apply today!\n\n\n\nWhat you’ll do:\n* Have a bias for action to tackle ambiguity and deliver clarity when rolling up your sleeves on a project.\n* Own strategy for documentation and supporting tooling — decide what to write and how to write it after developing an understanding of what users need. This includes training development, knowledge base creation and maintenance, and supporting customer forums.\n* Lead internal technical training for our customer support and implementation teams. This includes helping our internal team navigate the product, navigate configuration, and serve as a credible expert to our customers regardless of where they are in their journey.\n* Develop customer training / self-service support to ensure our customer success. This includes customer content, internal knowledge bases, and tooling to enhance the overall customer experience.\n* Collaborate with the solutions engineering team to contribute content that will further their understanding of product capabilities internally and externally.\n* Write technical product documentation (tutorials, guides, references, and more) both individually and in collaboration with engineers as subject matter experts.\n* Review and edit technical content, including documentation, user guides, whitepapers, blog posts, and other materials, to ensure accuracy, consistency, and adherence to style guidelines, industry standards, and best practices.\n* Coordinate with cross-functional teams to ensure the timely release of product documentation.\n* Demonstrate understanding in general software engineering to translate technical topics into easily understood concepts.\n* Lead onboarding for new technical writers, providing guidance and mentorship.\n\n\n\nWhat you have:\n* Proven experience in developing curriculum and learning path design for mortgage technology both internally and externally.\n* Experience using capital markets software.\n* Exceptional interpersonal and communication skills, including the ability to present technical information to both technical and non-technical audiences.\n* Prior experience in mentoring or leading junior team members is preferred.\n* Ability to manage multiple tasks and projects simultaneously while maintaining attention to detail.\n* Strong customer-focused attitude with a keen understanding of how to address customer needs and pain points.\n* Experience with LMS systems, content management systems, ticketing systems,msoftware documentation packages (ClickHelp, FrameMaker, MadCap/Flare), API documentation packages (Postman, Readme.io), and other adjacent supporting technologies.\n* [Preferred / not required] Strong technical background with expertise in software development, systems architecture, and cloud technologies.\n\n\n\nWhat do your first 90 days look like?\n* Develop and deploy the technical mechanism to onboard and securely share curriculum content with Polly customers (e.g., login, system selection, etc.)\n* Leveraging existing training content within the above framework, organize a curriculum for all customer personas to help them onboard and incrementally develop expertise in the Polly system.\n* Develop a work list identifying the training assets that require modernization and build a plan to complete the modernization over future quarters.\n* Document Polly’s API offering leveraging best practices and instilling repeatable policy.\n* Build a plan to incorporate sample code and other developer tools over time with assistance from the Product and Engineering teams.\n\n\n\nWhy join Polly?\n* We are attacking a trillion-dollar market with gross inefficiencies and seeking to transform the way an entire industry operates\n* We have an experienced leadership team that previously built large and impactful platforms\n* Outstanding opportunity for professional growth and upward mobility\n* Direct engagement with the decision makers and senior business leaders\n* Competitive salaries\n* 100% paid medical/vision/dental/disability/life insurance\n* Flexible vacation\n* Remote environment\n\n\n\n\n\nLet’s get to know each other.\n\n\nPolly is transforming the mortgage industry with its modern, data-driven capital markets\necosystem. Banks, credit unions, and mortgage lenders nationwide trust Polly’s\nrevolutionary Product and Pricing Engine (PPE), Loan Trading Exchange, and\nactionable data and analytics to automate and optimize the entire capital markets value\nchain, helping their secondary teams operate faster, smarter, and more profitably. Polly\nwas founded in 2019 by a seasoned team of technology and mortgage experts and is\nheadquartered in San Francisco, California.\n\n\nTo learn more, follow Polly on LinkedIn or visit www.polly.io.\n\n\nPolly is an equal opportunity employer. All qualified applicants will receive consideration\nfor employment without regard to race, age, color, national origin, religion, sex, gender\nidentity, sexual orientation, marital status, pregnancy status, disability status, veteran\nstatus, or any other legally protected status. Pursuant to the San Francisco Fair Chance\nOrdinance, we will consider for employment qualified applicants with arrest and\nconviction records. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Cloud, API and Senior jobs that are similar:\n\n $47,500 — $95,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote, USA

\nThe opportunity\n\n\nWe’re looking for a Full-Stack Engineer to elevate Chord as the leader in customer data platforms. You’ll join a growing team that is building a platform to empower modern and omnichannel brands with smart technology, unique customer experiences, and insightful data.\n\n\nIn this role, you will be responsible for building Chord’s storefront data SDK, which captures customer behavior on merchant’s ecommerce stores and feeds it into our data warehouse. You will also have an opportunity to expand our data reporting and administration portal, where merchants view key performance metrics necessary to grow their revenue. \n\n\nThis is a perfect opportunity for engineers who thrive on big data problems; using data to generate insights that lead to actions. As an early-stage technology startup, you will have an opportunity to influence the culture and practices of the Engineering team. You will have an instrumental role in the design and implementation of our flagship products. If you’re curious, willing to learn, humble, and a good team player, you’ll be at home here at Chord. \n\n\nAs a Full-Stack Engineer, you will be a key member of the Engineering team and will report to the Engineering Manager. You will work in a group with senior and principal engineers responsible for the end-to-end development of Chord’s software products. You will also regularly collaborate with members of our Product and Customer Success teams to contribute to product design and support customers.\n\n\nChord offers advanced technology for modern brands that want amazing customer experiences and unified data without a large engineering team. We like to think of our product as the tech engine for high-velocity e-commerce growth. Backed by top investors, Chord is a SaaS company led by industry veterans, and we’re seeking smart, focused, creative talent to help us realize our vision. \n\n\nOur company is proudly remote-first, distributed across North America. \n\n\n\nAs a Full-Stack Engineer, you will:\n* Design, build, and grow our proprietary storefront data capture SDK.\n* Design, build, and grow our analytics and data management platform.\n* Support projects to launch customers onto Chord’s platforms.\n* Analyze and resolve technical issues that arise during production operations.\n* Contribute to technical design discussions and proposals that improve our team's culture, processes, or architecture.\n* Collaborate within a cross-functional project and operations team to execute product plans and achieve company goals.\n* Learn and practice Chord’s engineering principles through pairing sessions with developers.\n* Support the growth of engineers around you.\n* Contribute to tutorials and documentation that our customers will love using.\n\n\n\nTo be successful in this role, you’ll need: \n* A reputation for being inclusive, curious, entrepreneurial, and thoughtful.\n* Proficiency in Javascript and Typescript.\n* Experience working with Node and React/Redux-based frameworks.\n* Skill in authoring and maintaining GraphQL or RESTful-based APIs. \n* Expertise in writing tests with tools such as Jest, Cypress, and React Testing Library.\n* Experience publishing and maintaining JS libraries. \n* Experience with CI/CD and DevOps tools like Github, Sentry, and CircleCI.\n\n\n\nBonus points for:\n* Proficiency in Ruby on Rails and common frameworks/integrations such as Solidus, RSpec, FactoryBot.\n* DevOps experience with Heroku, AWS (Lambda, API Gateway, RDS).\n* Experience creating metrics and monitors in Datadog.\n* Experience with static website libraries such as Gatsby and NextJS.\n* Skill in building integrations using middleware platforms such as Segment.\n* Background working with payment processors such as Stripe and Braintree.\n* Familiarity with modern CMS systems like Contentful or Sanity. \n* Hands-on experience with complex ecommerce experience is a big plus. \n\n\n\nWorking at Chord, you can expect: \n* An investment in your physical and mental well-being; we offer 100% employee Medical Benefits coverage, with 69% dependant coverage. \n* Flexible PTO; we encourage you to take the time you need to be your best self at work. \n* An onboarding package and annual work from home stipend to ensure you have everything you need to be successful while working remote. \n* Generous Parental Leave with customizable transition back to work program.\n* To make an impact! We’re an early-stage company, which means there is space to champion ideas, and create and lead initiatives at any level in the Organization. \n* The benefits of working from home, with opportunities to spend quality time with the team at Chord in-person events throughout the year.\n\n\n\n\n$145,000 - $170,500 a yearThis is the expected salary range for US-based employment. \nThis is a full-time, salaried position that includes Equity. We set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies in our market. This salary range represents the full salary range for the position. The starting base pay offered may vary depending on factors including experience, expertise, market demands, and internal parity. \n\nAbout your application and the interview process\n\n\nChord is an equal opportunity employer, and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you’re unsure about your qualifications for this position, we still encourage you to apply. \n\n\nOur interview process for the role begins with an exploratory conversation with the Hiring Manager. After that, we’ll invite you to a Zoom session with a range of stakeholders from across our organization. We aim to get to know you and allow you to learn more about our team and product while being respectful of your time. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, React, GraphQL, Testing, DevOps, JavaScript, Node, Ruby, API, Senior, Engineer and Ecommerce jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York, New York

\nCompany Overview \n\nFarmers Business Network (FBN) is on a mission to power the prosperity of family farmers and rural communities around the world, transforming how the world farms with an integrated, technology-enabled agricultural platform.\n\nWe offer high ROI farm inputs, fintech and sustainability products and services powered by network data, and farm-tested insights from our global farmer community.  Our platform helps FBN members make confident decisions to ensure the economic viability of their farms, while also empowering them to be a part of the solution as the global community confronts its most pressing issues: providing food security for a growing population, transitioning to more sustainable agriculture, and responding to climate change.\n\nWe are a dynamic, innovative, and mission-driven AgTech company that offers competitive compensation and benefits as well as boundless career mobility. We are backed by top investors, including Fidelity, ADM, Google Ventures, Kleiner Perkins, DBL Partners, T Rowe Price and Temasek. We have been featured in these articles by the Wall Street Journal and Forbes, and were also named "One of the 50 Most Innovative Companies in the World" by Fast Company Magazine.\n\nCompany Overview \n\nFarmers Business Network®  (FBN®) is on a mission to power the prosperity of family farmers and rural communities around the world, transforming how the world farms with an integrated, technology enabled agricultural platform.\n\nWe offer high ROI farm inputs, financial technology and sustainability products and services powered by network data, and farm-tested insights from our global farmer community.  Our platform helps FBN members make confident decisions to ensure the economic viability of their farms, while also empowering them to be a part of the solution as the global community confronts its most pressing issues: providing food security for a growing population, transitioning to more sustainable agriculture, and responding to climate change.\n\nWe are a dynamic, innovative, and mission-driven AgTech company that offers competitive compensation and benefits as well as boundless career mobility. We are backed by top investors, including Fidelity, ADM, Google Ventures, Kleiner Perkins, DBL Partners, T Rowe Price and Temasek. We have been featured in these articles by the Wall Street Journal and Forbes, and were also named "One of the 50 Most Innovative Companies in the World" by Fast Company Magazine.\n\nPosition Summary\n\nWe’re looking for an experienced Senior Marketing Operations Manager to assist in the overall management and growth of FBN's marketing operations team. This role will have the core responsibility of helping support FBN’s marketing operations initiatives.\n\nThe Marketing Operations Manager is responsible for architecting, executing, optimizing, and reporting of demand and lead generation programs/campaigns for Farmer’s Business Network. The ideal candidate has a passion for process, data, and reporting. This role will report directly to the Director of Digital Marketing & Analytics and work closely with the various marketing teams to develop and build scalable integrated marketing campaigns to fuel the sales pipeline.\n\nYou’ll have the opportunity to make a big impact with a company that is in high growth mode. Bring your expertise with Marketo marketing automation and campaign execution to become a key part of our marketing operations team.\n\nResponsibilities \n\n\n* \n\nProvide leadership in managing Marketo instance, applying best practice initiatives, and improving team knowledge \n\n\n* \n\nManage build and implementation of 3rd party tools into Marketo\n\n\n* \n\nSupport campaigns & data sync between Marketo and Salesforce\n\n\n* \n\nDevelop scheduled and incremental reporting with the ability to compile and review raw data from Marketo and Salesforce, enabling one to provide detailed analyses, regularly assess program effectiveness, and make recommendations and optimizations\n\n\n* \n\nMonitor and maintain data quality in coordination with the Salesforce administration and other relevant data source stakeholders\n\n\n* \n\nDevelop and implement policies and procedures in coordination with Marketing, Security and Compliance, Legal, and other stakeholders to ensure effective technology implementation\n\n\n* \n\nEnsure campaign setup and processes are in line with overall platform architecture and lead flow/scoring programs\n\n\n* \n\nDevelop database segmentation - build audience lists that drive automation touchpoints and translate into a tailored campaign and program experience for audiences across specific market segments, industries, etc.\n\n\n* \n\nMonitor and report on program and ecosystem health - monitor audience and nurture counts within Marketo to ensure systems are operating correctly and report out on automation performance and impact for tactics of all levels (ad hoc emails, email nurtures, campaign syncs)\n\n\n* \n\nMake data-driven decisions and identify new opportunities for growth and efficiencies\n\n\n* \n\nCreate new and refine existing reporting capabilities, automating reporting as needed\n\n\n* \n\nHelping to create and maintain an efficient process for campaign scheduling and deployment\n\n\n* \n\nSupervise global and regional MA performance, discover improvement opportunities and craft implementation plans for their execution\n\n\n\n\n\nMinimum Qualifications\n\n\n* \n\nMarketo Certification\n\n\n* \n\n7+ years working in a marketing automation role or similar managing the Marketo platform (ideally for a FinTech organization)\n\n\n* \n\nTroubleshoot technical issues and collaborate with system providers to implement solutions\n\n\n* \n\nExperience in the technical implementation of Marketo campaign management including Salesforce integration\n\n\n* \n\nExperience working with custom API calls, webhooks, and Marketo Custom Objects\n\n\n* \n\nBasic knowledge of email and landing page templates\n\n\n* \n\nExperience building and maintaining multiple scoring models\n\n\n* \n\nExperience building and maintaining data normalization and standardization campaigns\n\n\n* \n\nRelevant experience in digital marketing and campaign marketing\n\n\n* \n\nProven experience in digital reporting and analysis, including building out multi-touch attribution models\n\n\n* \n\nProven experience with automated data mapping to/from custom-built data houses\n\n\n* \n\nExperience with email, SMS, and phone compliance processes across different regions\n\n\n* \n\nBasic familiarity with HTML, CSS, and JavaScript\n\n\n* \n\nExperience working within corporate brand guidelines\n\n\n* \n\nFunctional knowledge of digital marketing ecosystem, content marketing, and social media, as it relates to marketing automation\n\n\n* \n\nComfortable working as part of a team-based across multiple offices as well as remote staff and various time zones (Global)\n\n\n* \n\nAbility to multitask and work well under tight deadlines in a busy environment, responding to requests and project briefs\n\n\n* \n\nStrong analytical skills and attention to detail\n\n\n* \n\nExceptional written communication skills; proven ability to communicate effectively and influence all levels of staff\n\n\n* \n\nAn extremely analytical mind and ability to translate data into actionable, effective, and profitable marketing campaigns; experience managing and interpreting analytics \n\n\n* \n\nExperience with website analytics tools (e.g, Google Analytics, Tableau, Amplitude)\n\n\n* \n\nExperience with A/B and multivariate experiments\n\n\n\n\n\nPreferred Qualifications\n\n\n* \n\nPrevious experience in the agricultural sector, specifically financial services or insurance\n\n\n* \n\nExperience with Contentful is a plus\n\n\n* \n\nExperience with Tableau is a plus\n\n\n* \n\nExperience with Salesforce is a plus\n\n\n* \n\nExperience with Amplitude is a plus\n\n\n\n\n\nCharacteristics\n\n\n* \n\nThe successful applicant will be:\n\n\n\n\n* \n\nInterested in a fast-paced, startup environment where new opportunities and challenges are around every corner\n\n\n* \n\nStrong communication and interpersonal skills, professionalism and accountability\n\n\n* \n\nIndependent, dependable go-getter with a demonstrated ability to proactively manage successful projects from ideation to completion while creatively problem-solving along the way\n\n\n* \n\nCapable of working autonomously, extremely organized, detail-oriented self-starter who enjoys collaboratively working across multiple business units\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\nTo understand the physical demands of this job, please click this link and refer to Template B\n \nThe following represents FBN's reasonable estimate of the US national average base salary range for this role based on market data and placement of internal employees: $165,000 - $190,000 This salary range may vary based on geography and the higher cost of labor in some metropolitan areas. \n \nBeyond Base Pay, FBN also offers all full-time/permanent employees competitive total compensation packages that include equity compensation, paid holidays plus an additional floating holiday, work flexibility including paid time off and remote work if your role is eligible, parental leave, benefits including but not limited to: medical, dental, vision, wellbeing, short & long term disability, life insurance, 401k, HSA employer contributions, and more.\n \n\n\n\n\n\n\n\nFBN is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. FBN considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.\n \n\nWe participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.\n \n\nFBN is also committed to providing reasonable accommodations to the known limitations for qualified applicants with disabilities and disabled veterans in our job application process. If you need assistance to complete this form or participate in an interview, please let us know.\n \nLI-LC1\nLI-Remote\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to API, Senior, Marketing and Sales jobs that are similar:\n\n $65,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States