\nWhy This Role is Important to Arcadia\n\n\nAt Arcadia.io, The Customer Success Analyst (CSA) has complete responsibility for the management of steady state activities for all of Arcadia’s non-enterprise clients. CSAs commit to the ongoing work of making satisfied customers, through ensuring strong data quality, rapid and effective support, and smooth upgrades. The CSA displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product trainings, mitigate issues, and reconfigure tools to meet new business goals.\n \nCSAs have a knack for troubleshooting complex technical issues, enjoy getting into the weeds, and excel at critical problem solving. As the customer’s primary point of contact, the CSA will prioritize post-implementation scope, communicate timelines, and manage delivery.\n \nIn this position, you will be a member of the Customer Success Management team within Arcadia’s Customer Management division. You will work closely with implementation management, production support SMEs, engineering, and account management.\n\n\nWhat Success Looks Like\nIn 3 months\n· Complete Arcadia Core Platform certification\n· Complete onboarding requirements\n· Coordinate with internal teams and track against project status/timelines\n· Know each assigned customers’ scope of work and organizational goals\n· Act as the primary CSA on assigned customer accounts with oversight\n· Manage day to day operations of each customer\n\n\nIn 6 months\n· Be able to provide clients with a demo of functionality\n· Create and manage to project timelines\n· Understand Arcadia’s data ingestion processes\n· Drive issue resolution through coordination with internal teams\n· Begin to gain an understanding of healthcare data\n· Have an awareness of some of Arcadia’s product configuration options\n\n\nIn 12 months\n- Manage customer accounts independently with minimal oversight\n- Exhibit an in depth understanding of Arcadia products\n- Provide training tailored to the customer needs across the Arcadia product suite\n- Understand and translate issue impact relative to customers’ business needs\n- Use technical skills and critical thinking to investigate highly complex issues and develop remediation plans in collaboration with cross-functional teams\n- Help troubleshoot the data ingestion process\n- Demonstrate a robust understanding of EHR and claims data\n- Develop strategies to help a client reach their business goals through product configuration changes and trainings\n\n\n\nWhat You'll Be Doing\n* Serving as the primary day-to-day point of contact for customers live on the Arcadia platform\n* Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to fully identify issues and conceptualize impact\n* Investigating escalated and highly complex issues and developing remediation plans with internal teams. Driving complex issue resolution through collaboration with internal teams\n* Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes. Providing ongoing Care Management Support\n* Interacting with customers and clearly explaining issue root cause/remediation and product functionality\n* Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation.\n* Conducting supplementary customer trainings and demos across the Arcadia product suite\n* Acting as the translator between internal and external teams regarding complex technical concepts and business needs\n* Educating customers on Arcadia processes including data integration, nightly processing, upgrades, issue resolution\n* Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success\n* Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes\n* Helping to shape a new team and to design the customer intake process\n* Leveraging tools such as Jira, Confluence, Box, and SQL\n\n\n\nWhat You'll Bring\n* 1-3 years related work experience\n* Bachelor’s degree in IT or related technical filed (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience\n* Strong communication skills including the ability to interact with customers and explain technical concepts, issue resolutions and product functionality clearly to a wide range of audiences (tech, business, clinical, executive)\n* Regularly learn new skills, make timely decisions, and adapt well to change\n* Strong analytical, quantitative, problem solving and organizations skills\n* Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines\n* Thrive as a self-starter with the curiosity and tenacity to learn complex concepts\n* Healthcare industry experience\n\n\n\nWould Love for You to Have\n* Multiple years in IT support or relevant experience. Healthcare industry experience is a plus\n* Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus\n* Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field experience and customer input\n* Experience at an EHR, Health Plan, or other Healthcare organization\n\n\n\nWhat You'll Get\n* CSA will be a high growth position with deep exposure to Arcadia’s products, tools and processes. We expect high throughput with frequent promotion to our implementation, production, or technical teams.\n* Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity\n* Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care\n* A flexible, remote friendly company with personality and heart\n* Employee driven programs and initiatives for personal and professional development\n* Great benefits like flextime time off\n* Be a member of the Arcadian and Barkadian Community\n\n\n\n\n\n\nAbout Arcadia\nArcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.\n\n\nProtect Yourself\nIf you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.\n\n\nThis position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Analyst and Design jobs that are similar:\n\n
$55,000 — $70,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
About Us\n\n\n\n\nDLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 3,200 employees dedicated to the idea that “Your Mission is Our Passion,” DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.\n\n\n\n\n\n\n\nResponsibilities\n\n\nProvide assistance, input and advice on the Requirements Management (RM) processes.\n\nCollaborate with product teams to identify requirement activities and stakeholders required to support the maintenance, development, or modernization of a system. This may include, but not limited to: Requirements Analysis Verification (RAV) sessions, workflow development, Requirements and User story development, Inspections, Backlog.\n\nSchedule, conduct, and document work product reviews of high-level functional requirements with representatives from the user community with the purpose of deriving requirements to support development grooming or Agile Ceremonies.\n\nEnsure relevant requirements activities are included in the Integrated Master Schedule.\n\nWork with development contractors, Program Managers, Project Controllers, etc. to establish product Requirements Traceability Matrix (RTM) Baselines. RTM Baselines are created in the Military Health System Requirements Repository (MHSRR) and published to the product SharePoint site.\n\nProvide support to product teams to ensure the approved tools used to implement Configuration Management, Requirements Management, Agile and DevSecOps processes are incorporated into the Requirements Development and Management processes efficiently.\n\nConduct quarterly audits of baseline requirements in the MHSRR for quality and traceability criteria in a MHSRR Quarterly Audit Reports.\n\nProvide support for identifying POM or UFR initiated functional requirements.\n\nProvide administrative support for the MHSRR; maintain data integrity through quarterly audits, internal education, and participation in the change management control board for the MHSRR; create and maintain MHSRR guides for internal use; create and deliver over the shoulder training for internal personnel in a MHSRR Training Guide.\n\nDevelop and maintain templates and process assets associated with requirements management and associated reporting efforts.\n\nAssist with Information Management (IM) level functional requirements identification, gathering, decomposition and POM preparation.\n\nOther duties as assigned. \n\n\n\n\n \n\nQualifications\n\n\nFamiliarity with the Software Development Lifecycle (SDLC) methodology.\n\nKnowledge of requirements management to include requirements traceability matrix, use case scenarios, business process workflows, backlogs, and other requirements documentation.\n\nKnowledge of Requirements Management tools, Microsoft Suite of products, and experience working with Agile Software Development Methodology preferred.\n\nAbility to decompose detailed requirements from high-level statements.\n\nKnowledge of IT system Requirements Management processes and practices.\n\nKnowledge of Agile Scrum Methodology and Product Owner / ScrumMaster roles preferred.\n\nStrong communication and organizational skills.\n\nBachelor's degree plus 3 years of experience. \n\n\n\n\n\n\nBasic Compensation: $70,000.00 -$ 75,000.00 yearly salary\n\nThe salary offered within this range will be based on the selected candidates’ skills, experience, education, market data, and internal parity. DLH may offer other rewards that may include performance incentives and program-specific awards. An applicant’s salary history will not be used to determine compensation.\n\n\n\nBenefits: DLH Corp offers our employees an excellent benefits package including - Personal Time Off (PTO), medical, dental, vision, supplemental life with AD&D, short and long-term disability, flexible spending accounts, parental leave, legal services and more. We want our employees to save for their future, therefore we offer a 401(k) Retirement Plan, which includes a matching component. DLH is dedicated to your career development, providing training to help drive success, with access to our best-in-class e-Learning suite for formal and informal learning, professional and technical certification preparation, and education assistance at accredited institutions.\n\nCandidates must be eligible to obtain a Public Trust clearance\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Education and Cloud jobs that are similar:\n\n
$40,000 — $82,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nFalls Church, Virginia, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAt Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.\n\n\nOur vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.\n\n\nJob Title: Cyber Defense Analyst (Junior)\nLocation: Must be local to the Washington D.C., USA. Role is performed remotely, but candidate maybe called onsite as needed\nClearance Level: Active - Public Trust\nRequired Certification(s): \n· An industry technical certification such as Security + and above\n\n\nSUMMARY: Agile Defense Company is currently seeking a talented and ambitious self-starting, Junior Cyber Defense Analyst for a challenging position supporting one of our premier clients who conducts 24/7 operations to secure their enterprise environment. This is a unique opportunity for the right candidate to embed themselves into the next generation of operational environments which is now taking place across the US government and commercial sectors.\nThe existing team is a multi-faceted interdisciplinary set of experts with ever-increasing prowess in this unique atmosphere. Our security operations project is aimed at establishing innovative techniques for a comprehensive, cloud-first network enclave defense, identifying the emerging threats, and detecting malicious activity using advanced toolsets provided in the Microsoft cloud security ecosystem. The ideal candidate will have hands-on experience as a Cyber Defense analyst performing Incident Response and Intrusion Detection on a large operational network, specifically, utilizing the Microsoft Sentinel SIEM and related security portals.\n\n\n Schedule: Shift Schedule:\n· Shift Schedule: 6:30 PM – 4:30 AM ET (Sunday – Wednesday) \n· Shift Schedule: 6:30 PM – 4:30 AM ET (Wednesday – Saturday) \n· Shift Schedule: 5 AM – 3 PM ET (Saturday – Tuesday) \n \nLocation:\n· Must be local to the Washington D.C., USA. Role is performed remotely, but candidate maybe called onsite as needed.\n\n\nJOB DUTIES AND RESPONSIBILITIES:\n· The candidate will monitor and analyze network traffic utilizing traditional network security toolsets, sign-ins, application endpoints and data lakes for security events, reporting any findings to Level II analysts and the Cyber Defense Leads. The candidate will perform incident response to investigate and resolve security incidents which present themselves as alarms and those incidents which are a product of proactive sensor strategies and investigations. \n· The candidate will be able to determine between false and true positives events, prioritizing them appropriately and ferrying them through the approved process from beginning to end. \n· Additionally, the candidate will perform, or review, root cause analysis efforts following incident recovery. The candidate will compose security alert notifications and other communications on behalf of the Cyber Fusion Center.\n· In addition, the candidate will remain up to date with current vulnerabilities, attacks, and countermeasures and develop follow-up action plans to resolve reportable issues and communicate with the other technologists to address security threats and incidents. \n· Also, the candidate will continually develop new use cases for automation and tuning of security tools, define and create privacy and security reportable issues metrics and reports. \n· The candidate will need to contribute to security strategy and security posture by identifying security gaps, evaluating and implementing enhancements. \n· The ideal candidate will possess a strong technical understanding of log and monitoring management systems, security event monitoring systems, network-based and host-based intrusion detection systems, security system technologies, malware detection and enterprise-level antivirus solutions/systems, VPN technologies and encryptions standards.\n\n\nQUALIFICATIONS:\nRequired Certifications:\n· An industry technical certification such as Security + and above.\nEducation, Background, and Years of Experience:\n· Bachelor's degree preferred but not required.\n\n\nADDITIONAL SKILLS & QUALIFICATIONS:\n\n\nRequired Skills:\n· One to two (1-4) years of experience in network defense environments\n· An industry technical certification such as Security + and above.\n· 1 - 3 years of experience with tools such as Active Directory, Azure Active Directory, AD Connect, SAML, Kerberos, Cisco IOS, MS Server, Azure cloud environments, Incident Handling, Threat hunting experience, fundamental knowledge of IEEE 7 layers\n· Experience with deployment and documentation of enterprise project management and change management processes\n· Ability to identify solutions to potential network issues/embrace network simplification and strengthened security\n· Ability to conduct event triage and analysis and incident investigation\n· Write threat reports and incident reports\n· Read and ingest various govt. regulations for application to agency environment\nPreferred Skills:\n· Understanding of command line scripting and implementation (e.g., Python, PowerShell)\n· Ability to write latest content/searches/scripts (e.g., Create dashboards, Sentinel alerts, Python scripts, PowerShell scripts)\n· Familiarity with differences in on-prem OPSEC in relation to cloud-based security\n· Strong understanding of networking (TCP Flags, TCP Handshake, IP addressing, Firewalls, Proxy, IDS, IPS)\n· Ability to perform NetFlow / packet capture (PCAP) analysis\n· Experience with cyber threat hunting\n\n\nWORKING CONDITIONS:\n\n\nStrength Demands:\n· Sedentary – 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.\nPhysical Requirements:\n· Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; See\n \n\n\n\n\n\nEmployees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.\n\n\nHappy - Be Infectious.\nHappiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.\n\n\nHelpful - Be Supportive.\nBeing helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.\n\n\nHonest - Be Trustworthy.\nHonesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.\n\n\nHumble - Be Grounded.\nSuccess is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.\n\n\nHungry - Be Eager.\nOur hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.\n\n\nHustle - Be Driven.\nHustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.\n\n\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities\nThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Python and Cloud jobs that are similar:\n\n
$62,500 — $112,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nWashington, D.C
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nMeet The Team: \n\nEngineering Business Operations professionals identify, design, and manage the implementation of solutions to problems, projects or processes that impact the business. To that end, the ideal candidate should have a strong technical background working with enterprise software solutions, excellent critical thinking skills, knowledge of best practices in business processes, and a motivation to drive positive change.\n\nWhat You'll Do: \n\n\n* Provides a combination of administrative, analytical, and technical support for the organization.\n\n* Uses and maintains relational databases and other reporting tools to analyze, compile, calculate, track, report and clean-up data pertaining to various reoccurring processes.\n\n* Prepares, responds, and gathers data requests in various configurations.\n\n* Develop and govern programs and processes by forming relationships and strong partnership with cross-functional teams to ensure all aspects of the business operations programs are supported and delivered to the highest standards.\n\n* Drive repeatable success using data and process for decision making along with continuous improvement expertise for operational efficiencies and best practice sharing.\n\n* Supports and optimizes those processes and workflows across the division to promote effective operations and enable us to be efficient and effective.\n\n* Utilize Agile or related project management system to manage data, statistics, timelines, deadlines, meetings, tasks, etc., in an efficient manner. Create scorecards, track data, and produce metrics, tables, and/or other methods to demonstrate real-time data and results.\n\n* Create reports, charts, graphs, and presentations to aid in communication of business results and fluctuations.\n\n* Create end-user documentation (e.g., user guides, process flow charts, training materials) and deliver documents and presentations, as needed.\n\n* Demonstrate the ability to manage and resolve critical incidents and escalations in a timely manner, using effective communication and problem-solving skills to minimize impact and risk.\n\n* Engage with other teams in the company, representing the engineering group, forming relationships, helping find opportunities for collaboration and resolving blockers.\n\n\n\n\nWhat You'll Need to Succeed:\n\n\n* Demonstrates competences and technical proficiencies typically acquired through BS and 0-3+ years of experience.\n\n* Requires moderate skill set and proficiency in discipline; completes important work under moderate supervision with some latitude for independent judgment.\n\n* Experience with databases and/or management systems.\n\n* Excellent communication skills with the ability to synthesize complex topics into succinct messages.\n\n* Highly organized and deadline oriented as well as thrives in a fast-paced environment.\n\n* Self-starter who can work independently.\n\n* Ability to effectively work within and lead cross-functional teams with geographically dispersed team members throughout the globe.\n\n* Ability to learn through on-the-job experience, training courses, and self-directed research.\n\n\n\n\nBonus Points: \n\n\n* Ability to communicate complicated concepts and recommended courses of action to engage internal stakeholders.\n\n* Technology background with proven ability to quickly understand complex technology subjects.\n\n* Highly customer-focused, business-oriented, and objective-driven.\n\n* Ability to successfully manage multiple priorities and projects.\n\n* Detailed-oriented with a natural curiosity and confidence to ask questions.\n\n* Working knowledge and experience in Microsoft Office applications, including PowerPoint, Excel and Outlook.\n\n* Fluent in English, both spoken and written.\n\n\n\n\nPerks of Being a Full-time Torc’r\n\nTorc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers: \n\n\n* A competitive compensation package that includes a bonus component and stock options\n\n* 100% paid medical, dental, and vision premiums for full-time employees \n\n* 401K plan with a 6% employer match\n\n* Flexibility in schedule and generous paid vacation (available immediately after start date)\n\n* Company-wide holiday office closures\n\n* AD+D and Life Insurance \n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Microsoft and Microsoft jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nMediaLab is a media & technology company focused on acquiring and growing properties and global brands. The organization is a unique combination of private equity, holding company and operating entity. We continue to expand and are proud of the prominent market position of our brands. \n\n\nCome join an exceptionally talented team of engineers, designers, product and business builders. HQ is located in sunny Santa Monica, California with growing teams in New York, and across cities in the US and Latin America.\n\n\nYour Role at MediaLab\nMediaLab is searching for an IT Support Analyst to provide internal IT Support and contribute to technology initiatives throughout 2024. The ideal candidate will be an IT generalist with proven experience supporting a remote workforce, MDM, Google Workspace, Okta, cloud file services, and other business productivity tools. This opportunity is expected to run through the end of December 2024. \n\n\n\nWhat You’ll Do\n* Full-Time 40 hours per week, (Monday-Friday) \n* Respond to IT support requests and own issues through resolution.\n* Provide IT assistance in employee onboarding and off-boarding.\n* Configure laptop hardware and update or deploy new software.\n* Deploy, configure, and troubleshoot MDM software for Windows and Apple laptops.\n* Administer Google Workspace, Okta, and other IT related services.\n* Assist in migration, consolidation, or reconfiguration of common hosted IT services as needed.\n\n\n\nWhat We’re Searching For\n* Customer focused approach to handling IT support and technology initiatives.\n* Ability to create documentation for both technical and non-technical teams.\n* Expertise in supporting Mac and Windows laptops remotely.\n* Experience deploying and configuring Microsoft InTune and MacOS MDM products (Kandji, JAMF, etc).Administrative experience with Google Workspace user accounts and data.\n* Experience in hosted file service configuration (Dropbox, Google, etc) and data migration.\n* Familiar with Okta user account management and provisioning.\n\n\n\n\n\nAt MediaLab, we rely on a range of backgrounds, experiences, and ideas. We value diversity, and we’re proud to be an inclusive, equal opportunity workplace. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to macOS, Cloud and Microsoft jobs that are similar:\n\n
$45,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote US
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Join us on the journey to get to net zero\n \nAt Carbon Direct, we dedicate our scientific, software, and business expertise to empower organizations around the world to take climate action.\n \nOur Mission\nEnable organizations to reduce, remove, and utilize their emissions with carbon science\nWe are a purpose-driven carbon management firm dedicated to helping organizations around the world reach their climate goals. We make carbon science accessible and actionable with our end-to-end platform.\n \nGlobal citizens with global impact\nWhether a scientist, developer, or carbon markets expert, we are united by our mission to take climate action now. We are experts in our fields and we act with confidence. Located across 4 countries and 10+ states in the U.S., we offer both remote-friendly work options and dynamic, in-person experiences with offices located in Seattle, WA and Oakland, CA.\n \nDiverse backgrounds bring diverse perspectives\nWe recognize that teams with diverse backgrounds and different experiences are powerful. Bringing together a variety of perspectives only enhances how we can effectively address the climate crisis. Together, we are creating an environment where everyone is celebrated and anyone can succeed.\n\nOverview:\n\nWe are seeking a highly skilled and motivated IT Support Analyst to join our dynamic IT team. The ideal candidate will be responsible for providing technical assistance and support to our internal users, ensuring the smooth operation of our IT systems and infrastructure. The IT Support Analyst will play a crucial role in diagnosing and resolving hardware and software issues, implementing solutions, and maintaining a high level of customer satisfaction.\n\nResponsibilities and Duties:\n\nEnd-User Support:\n\n\n* Provide timely and effective technical support to end-users, addressing hardware and software issues via in-person, phone, email, or remote assistance.\n\n* Troubleshoot and resolve hardware, software, and network-related problems to minimize downtime and ensure seamless operations.\n\n\n\n\nSystem Maintenance and Monitoring:\n\n\n* Conduct routine system maintenance tasks, including software updates, patches, and system configurations.\n\n* Monitor system performance and respond to alerts, ensuring the stability and security of the IT environment.\n\n\n\n\nHardware and Software Deployment:\n\n\n* Assist in the installation, configuration, and deployment of hardware and software components.\n\n* Collaborate with other technical teams to implement and test new technologies to enhance overall system efficiency.\n\n\n\n\nDocumentation:\n\n\n* Create and maintain comprehensive documentation for IT procedures, troubleshooting steps, and system configurations.\n\n* Develop and update user guides to facilitate self-help solutions for common technical issues.\n\n\n\n\nUser Training:\n\n\n* Conduct training sessions for end-users on new technologies, software applications, and IT best practices.\n\n* Provide guidance to users on security awareness and data protection measures.\n\n\n\n\nCollaboration:\n\n\n* Collaborate with IT team members and other departments to resolve complex technical issues and contribute to ongoing projects.\n\n* Work closely with external vendors to escalate and resolve issues when necessary.\n\n\n\n\nQualifications:\n\n\n* Proven experience as an IT Support Analyst or in a similar role and/or Bachelor's degree in Information Technology, Computer Science, or related field.\n\n* Experience with mobile device management (MDM) such as Jamf, Mosyle, Microsoft Azure, Rippling, etc.\n\n* Experience with Identity Access Management (IAM) such as Google Workspace, Microsoft, Rippling, etc.\n\n* Strong knowledge of Windows and Mac operating systems.\n\n* Proficiency in troubleshooting hardware, software, and network issues.\n\n* Excellent communication and interpersonal skills.\n\n* Ability to work independently and collaboratively in a fast-paced environment.\n\n* Certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or equivalent are a plus.\n\n\n\n\nSalary\n\n$85,000-$104,000\nBenefits\nWhile we love our work, our lives aren’t defined by it. At Carbon Direct, we offer a robust benefits package that considers the whole person, their partners, and their families – and we’re always looking to improve.\n \nOur U.S. benefits* include:\n\n\n\n* Comprehensive nationwide medical, dental, and vision coverage. See a preview of our coverage here.\n\n* Time off as needed: Flexible vacation policy and ten company-wide holidays, plus annual winter break between Christmas and New Year's\n\n* 16 weeks of fully paid parental and family leave with no tenure requirement\n\n* Remote-friendly work culture with annual company-wide retreats\n\n* Reimbursement for your work-from-home setup and monthly work-from-home stipend\n\n\n\n\n*Please note that the benefits described apply to U.S.-based employees only. For our international employees, our benefits package varies by each country and its statutory requirements.\n \nEqual Opportunity Employer\nCarbon Direct is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. We adhere rigorously to our equal employment opportunity policies in connection with all employment decisions, including hiring, compensation and promotion. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Microsoft and Mobile jobs that are similar:\n\n
$57,500 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSeattle, Washington, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nPreferred locations - MN, AZ, FL, TX\n\nSCOPE OF ROLE \n\nThe Senior Actuarial Analyst - Provider Risk will support actuarial workflows in the area of ACO REACH performance evaluation and forecasting. In addition, this role supports value-based contracting (VBC) work to include evaluation and forecasting of full and partial risk arrangements between NeueHealth affiliated providers and payors from multiple LOBs (Commercial, Medicare Advantage, Medicaid, etc.). Additional cross-functional support role working with Line of Business, Analytics, Finance, Marketing and other areas of the company that may need data summarization, modeling framework or research help.\n\nROLE RESPONSIBILITIES\n\n\n* Support monthly medical expense reserving and forecasting processes\n\n* Support the Provider Risk team’s development of actuarial models (creating, testing, and maintaining)\n\n* Assist in the evaluation of financial implications of provider participation in networks for ACO REACH opportunities\n\n* Assist in the provider risk contract evaluation work and ACO REACH performance evaluations, interfacing with internal Bright team and external consulting actuaries\n\n* Collaborate with Finance team in the development of forecasting models, projections and relevant information to inform C-Level business decisions\n\n* Support the development of contract analysis assumptions to inform contract evaluation decisions and plan benefit development and provide guidance to the NeueHealth and owned clinics teams\n\n* Perform ad-hoc data analysis using Excel, SAS, SQL (Databricks)\n\n\n\n\nEDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE\n\n\n* Bachelor’s degree required in Math, Statistics, Economics, Actuarial Science, or a related field\n\n* 1+ years of actuarial experience working within healthcare is required\n\n* Must have passed at least two actuarial exams (required)\n\n* Experience working with a CMMI ACO Model (of any kind) is preferred\n\n* Experience working with health claim reserving (lag development) is preferred\n\n\n\n\nPROFESSIONAL COMPETENCIES\n\n\n* Proficient in Microsoft Excel based models (VBA, advanced data visualization, etc.) and other Office products\n\n* Proficient with SQL and/or SAS (Databricks experience is a plus)\n\n* Understanding of company practices related to management of member populations for purposes of estimating risk\n\n* Produce, understand, and interpret internal and external analysis and reports; provide effective technical and non-technical support to internal and external stakeholders\n\n\n\n\nLICENSURES AND CERTIFICATIONS\n\n\n* Working toward Associate of the Society of Actuaries is strongly preferred, but not required if experience strongly aligns to role needs.\n\n\n\n\nWORK ENVIRONMENT\n\nThe majority of work responsibilities are performed in an open office or remote home setting, carrying out detailed work sitting at a desk/table and working on the computer. Some travel may be required. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Finance, Microsoft, Senior and Marketing jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDallas, Texas, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nPreferred Locations - MN, AZ, TX, FL\n\nSCOPE OF ROLE \n\nThe Senior Actuarial Analyst - Provider Risk will support actuarial workflows in the area of ACO REACH performance evaluation and forecasting. In addition, this role supports value-based contracting (VBC) work to include evaluation and forecasting of full and partial risk arrangements between NeueHealth affiliated providers and payors from multiple LOBs (Commercial, Medicare Advantage, Medicaid, etc.). Additional cross-functional support role working with Line of Business, Analytics, Finance, Marketing and other areas of the company that may need data summarization, modeling framework or research help.\n\nROLE RESPONSIBILITIES\n\n\n* Support monthly medical expense reserving and forecasting processes\n\n* Support the Provider Risk team’s development of actuarial models (creating, testing, and maintaining)\n\n* Assist in the evaluation of financial implications of provider participation in networks for ACO REACH opportunities\n\n* Assist in the provider risk contract evaluation work and ACO REACH performance evaluations, interfacing with internal Bright team and external consulting actuaries\n\n* Collaborate with Finance team in the development of forecasting models, projections and relevant information to inform C-Level business decisions\n\n* Support the development of contract analysis assumptions to inform contract evaluation decisions and plan benefit development and provide guidance to the NeueHealth and owned clinics teams\n\n* Perform ad-hoc data analysis using Excel, SAS, SQL (Databricks)\n\n\n\n\nEDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE\n\n\n* Bachelor’s degree required in Math, Statistics, Economics, Actuarial Science, or a related field\n\n* 1+ years of actuarial experience working within healthcare is required\n\n* Must have passed at least two actuarial exams (required)\n\n* Experience working with a CMMI ACO Model (of any kind) is preferred\n\n* Experience working with health claim reserving (lag development) is preferred\n\n\n\n\nPROFESSIONAL COMPETENCIES\n\n\n* Proficient in Microsoft Excel based models (VBA, advanced data visualization, etc.) and other Office products\n\n* Proficient with SQL and/or SAS (Databricks experience is a plus)\n\n* Understanding of company practices related to management of member populations for purposes of estimating risk\n\n* Produce, understand, and interpret internal and external analysis and reports; provide effective technical and non-technical support to internal and external stakeholders\n\n\n\n\nLICENSURES AND CERTIFICATIONS\n\n\n* Working toward Associate of the Society of Actuaries is strongly preferred, but not required if experience strongly aligns to role needs.\n\n\n\n\nWORK ENVIRONMENT\n\nThe majority of work responsibilities are performed in an open office or remote home setting, carrying out detailed work sitting at a desk/table and working on the computer. Some travel may be required. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Finance, Microsoft, Senior and Marketing jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPhoenix, Arizona, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nPreferred locations - MN, AZ, FL, TX\n\nSCOPE OF ROLE \n\nThe Senior Actuarial Analyst - Provider Risk will support actuarial workflows in the area of ACO REACH performance evaluation and forecasting. In addition, this role supports value-based contracting (VBC) work to include evaluation and forecasting of full and partial risk arrangements between NeueHealth affiliated providers and payors from multiple LOBs (Commercial, Medicare Advantage, Medicaid, etc.). Additional cross-functional support role working with Line of Business, Analytics, Finance, Marketing and other areas of the company that may need data summarization, modeling framework or research help.\n\nROLE RESPONSIBILITIES\n\n\n* Support monthly medical expense reserving and forecasting processes\n\n* Support the Provider Risk team’s development of actuarial models (creating, testing, and maintaining)\n\n* Assist in the evaluation of financial implications of provider participation in networks for ACO REACH opportunities\n\n* Assist in the provider risk contract evaluation work and ACO REACH performance evaluations, interfacing with internal Bright team and external consulting actuaries\n\n* Collaborate with Finance team in the development of forecasting models, projections and relevant information to inform C-Level business decisions\n\n* Support the development of contract analysis assumptions to inform contract evaluation decisions and plan benefit development and provide guidance to the NeueHealth and owned clinics teams\n\n* Perform ad-hoc data analysis using Excel, SAS, SQL (Databricks)\n\n\n\n\nEDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE\n\n\n* Bachelor’s degree required in Math, Statistics, Economics, Actuarial Science, or a related field\n\n* 1+ years of actuarial experience working within healthcare is required\n\n* Must have passed at least two actuarial exams (required)\n\n* Experience working with a CMMI ACO Model (of any kind) is preferred\n\n* Experience working with health claim reserving (lag development) is preferred\n\n\n\n\nPROFESSIONAL COMPETENCIES\n\n\n* Proficient in Microsoft Excel based models (VBA, advanced data visualization, etc.) and other Office products\n\n* Proficient with SQL and/or SAS (Databricks experience is a plus)\n\n* Understanding of company practices related to management of member populations for purposes of estimating risk\n\n* Produce, understand, and interpret internal and external analysis and reports; provide effective technical and non-technical support to internal and external stakeholders\n\n\n\n\nLICENSURES AND CERTIFICATIONS\n\n\n* Working toward Associate of the Society of Actuaries is strongly preferred, but not required if experience strongly aligns to role needs.\n\n\n\n\nWORK ENVIRONMENT\n\nThe majority of work responsibilities are performed in an open office or remote home setting, carrying out detailed work sitting at a desk/table and working on the computer. Some travel may be required. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Finance, Microsoft, Senior and Marketing jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMiami, Florida, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nLightspeed is seeking a collaborative, team-oriented and numbers-driven Payment Rate Analyst for our Sales team. You will be responsible for analyzing merchant rates to present key findings and recommendations to ensure profitability. \n\nWhat you will be responsible for: \n\n\nAnalyze merchant statements to ensure profitability on payment processing for Lightspeed merchants\n\nWork closely with the Sales teams in order to price business opportunities, taking into account and balancing the overall payments revenue goals\n\nProvide support on various payments related issues and ad hoc analysis\n\nContribute to the design of financial models, scenarios, and sensitivities for projects, as well as reporting requirements and interpret results\n\nTracking, monitoring and reporting completed work\n\nBuild and maintain pricing and profitability models to support pricing optimization strategies that are tailored to Lightspeed customers and generates revenue\n\nHandle other duties and responsibilities as defined by management\n\n\n\n\nWhat you will be bringing to the team:\n\n\n1-2 years experience in an administrative or analytical role\n\nAdvanced knowledge of Microsoft Excel\n\nAbility to manage multiple mandates under tight deadlines\n\nStellar time management and organization skills\n\nPerfect written and spoken English\n\nExtensive communication skills\n\nComfortable in highly technical environments\n\nResourceful, quick learner, detail-oriented and approachable \n\n\n\n\nEven better if you have, but not necessary: \n\n\nExperience within the Payments industry\n\nBachelor's Degree in Commerce, Accounting or Finance\n\n\n\n\nWhat’s in it for you\n\nJoin a growing team and help us move to the next level\n\nAmazing benefits & perks, including equity for all Lightspeeders\n\nConstant development of both your skill-set and business acumen with limitless growth opportunities\n\nLots of autonomy, flexible work culture \n\nInnovation time to explore and learn at work\n\nShaping the company by joining cultural & technical committees\n\nTons of growth opportunities into technical or people management roles\n\nOpportunity to join a fast-paced, high-growth company\n\nOpportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story\n\n\n\n…. And enjoy a range of benefits that will keep you happy, healthy and (not) hungry.\n\nLightspeed equity scheme (we are all owners).\n\nFlexible paid time off and remote work policies.\n\nHealth insurance.\n\nContributions to your pension plan - RRSP.\n\nHealth and wellness benefit of $500 per year.\n\nPaid leave and assistance for new parents.\n\nMental health online platform and counseling & coaching services.\n\nTraining opportunities to grow your skills and career\n\nVolunteer day.\n\nFully stacked kitchen (hot and cold beverages, meals served) \n\nHappy hours to build your relationships with colleagues after work \n\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Accounting, Microsoft and Sales jobs that are similar:\n\n
$55,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n\n\nJOB SUMMARY: \n\nAs a member of the Professional Services team, the Business Analyst (BA) is an external-facing, project-based role, focused on the elicitation of Customer User Stories, their documentation and analysis, and the declarative configuration of the solution that results from this documentation. Note that the BA is the owner of all User Stories for a given implementation, whether the story work is declarative or custom. The Business Analyst collaborates with the Project Manager, Solution Architect & Developer roles, to ensure adherence to contracted scope and budget, and to affirm their solution design and configurations have been optimized for their customer’s requirements and business operations. The BA also drives data migration activities, including object mapping and data validation (post migration). Additionally, the BA works closely with their Project Manager, to groom their backlog and validate quality/accuracy of any deliverables. This role is further responsible for documenting a customer’s full software configuration/solution, providing demonstrations of configurations/solutions, and for end-User training and supporting the effort through deployment and go live.\n\n \n\nRESPONSIBILITIES: \n\n\n* Facilitate customer meetings, either virtually or in person as required by the Project.\n\n* Lead requirements elicitation and User Story documentation.\n\n* Execute software configurations in alignment with the documentation and contracted scope/budget.\n\n* Create a backlog of Stories, by project, for review and collaboration with the Project Manager.\n\n* Work with the Solution Architect and Developer roles to document solutions\n\n* Develop test scripts and acceptance criteria for the user stories\n\n* Prioritize and assign user stories to the development team\n\n* Perform configuration of our application, including Salesforce configuration\n\n* Validate all customization work and provide Customer-facing demonstrations.\n\n* Prepare and analyze data conversion requirements; identify data gaps.\n\n* Collaborate with data architects for data migration activities.\n\n* Lead User Acceptance Testing, deployment and validation activities.\n\n* Complete required project documentation (configuration documentation, User Stories, functional designs, deployment checklists, support documentation, etc.).\n\n* Directly and effectively train customer’s personnel in the use of the system.\n\n* Clearly and effectively communicate with team and with customers regarding status, technical issues, enhancements, and creative solutions\n\n* Maintain target billable utilization while providing quality work\n\n\n\n\n REQUIREMENTS: \n\n\n* Minimum 3 years of experience working as an admin/analyst in Salesforce.com environment with external clients/customers\n\n* Salesforce admin (ADM201) certification\n\n* Knowledge of all aspects of testing end-user products: Functional, Performance, Security, Usability, etc.\n\n* Excellent troubleshooting, analysis, and problem-solving skills\n\n* Ability to effectively prioritize and escalate issues as required\n\n* Excellent written and verbal communication skills; adept at presentation to customers and senior management\n\n* Experience with Project Management tools such as Jira/Confluence or similar tools\n\n* Solid experience with the Microsoft Office Suite and Products (Word, Excel, PowerPoint, Sharepoint, Teams, Visio)\n\n* Ability to work remotely without direct supervision.\n\n* Occasional travel may be necessary as required by the customer.\n\n\n\n\nPreferred\n\n\n* Previous experience or knowledge of working on Fonteva product/application\n\n* Experience with other CRM/Association Management Systems\n\n* Working knowledge of Salesforce.com administration, configuration, customization, and third-party integration or other CRM environment\n\n* Prior consulting experience\n\n* Additional certifications such as (PAB, DEV 1)\n\n\n\n\nEmployee Referral Bonus\n\nThis position is eligible for a 1,000 USD employee referral\n\nAccess Referral Form Here\n\nSalary Range Disclosure\nThe base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.\n\nSalary Range\nUS Remote: $100,000- $120,000 USD per year plus bonus\n\n \n\n \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, Consulting, Testing, Microsoft and Senior jobs that are similar:\n\n
$55,000 — $82,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nSalesforce Administrator/Business Analyst (Remote)\n\nOverview:\n\nAs a Salesforce Admin, you will aid in the ongoing development and documentation of Salesforce products owned by Weedmaps. You will assist in the day-to-day configuration, support, maintenance of CRM platform, while overseeing documentation and change management practices. This Salesforce Administrator is expected to assist in daily operations and support functions for the Weedmaps Salesforce Ecosystem. \n\nThe impact you'll make:\n\n\nHandles basic administrative functions including user account maintenance, reports and dashboards, automation, and other routine tasks\n\nAssists Senior Salesforce Personnel in collection of requirements and documentation \n\nWrites change management and technical documentation for release notes \n\nCoordinates the evaluation, scope, and completion of new development requests\n\nWork with leadership to ensure appropriate levels of support are given and that requests are resolved in a timely fashion\n\nWork with Management to drive efficiency through tooling and business process automation.\n\nSupport Senior Salesforce Personnel in their duties, aid in handoffs with business partners \n\nGood understanding of how to map business processes within Salesforce.com while being able to explain technical elements to non technical personnel, verbally and in writing \n\nOther duties as assigned\n\n\n\n\nWhat you've accomplished: \n\n\nAt least 2 years of administrative experience of Salesforce.com and a willingness to grow knowledge\n\nBachelor degree preferred\n\nStrong project management skills and a positive attitude\n\nWillingness and ability to learn new skills in both low-code and no-code environments\n\nProductivity/quality standards: accuracy, timeliness, thoroughness\n\nTeamwork across departments\n\nProficient in Microsoft Excel or other data aggregate software \n\nOrganized and detail-oriented\n\nExcels in a fast-paced work environment\n\nStrong communication skills, both oral and written\n\nAbility to multitask with competing priorities\n\nSelf-starter who works well independently\n\nComfortable with long-term remote work\n\nAdaptable and calm under pressure\n\n\n\n\nOur 2022 Benefits:\n\n\nMedical, Dental & Vision benefits (effective Day1):\n\n\n\nEmployee - employer paid premium 100%\n\nDependent - employer paid premium 80%\n\nHMO - Kaiser & Anthem\n\nPPO and HDHP with HSA - Anthem\n\n\n\nBasic Life & AD&D - employer paid 1x salary\n\n401(k) Retirement Plan (with employer contribution)\n\nPTO (3 weeks accrued); 5 sick days\n\nSupplemental, voluntary benefits\n\n\n\nKindbody (family planning/fertility) including up to $10,000 towards cash-pay services\n\nBenefitEd (Student Loan Repayment/529 Education Savings) including a company contribution of up to $1,000/year\n\nFSA (Medical, Dependent, Transit and Parking)\n\nVoluntary Life Insurance\n\nCritical Illness Insurance\n\nAccident Insurance\n\nShort- and long-term disability Insurance\n\nPet Insurance\n\nCompany-paid identity theft protection\n\nRocket Lawyer legal services platform\n\n\n\nPaid parental leave\n\nReimbursements for home office setup and monthly WiFi\n\n\n\n\nWhy Weedmaps?\n\n\nYou get to play a meaningful role in the future of cannabis and how it’s regarded globally\n\nCatered lunches provided while working in the office\n\nCasual work environment, no fancy clothes required, but you are free to dress to the nines!\n\nGenerous PTO and company holidays\n\nEndless opportunities to network and connect with your Weedmappers through education and speaker series, Employee Resource Groups, happy hours, team celebrations, game nights, and much more!\n\n\n\n\nWeedmaps is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.\n\nApplicants may be entitled to reasonable accommodations under the terms of the ADA and state/local laws. Please inform us if you need assistance participating in the interview process.\n\nAbout Weedmaps:\n\nWM Technology, Inc.’s (Nasdaq: MAPS) mission is to power a transparent and inclusive global cannabis economy. Now in its second decade, WM Technology has been a driving force behind much of the legislative change we’ve seen in the past 10 years.\n\nFounded in 2008, WM Technology, is a leading technology and software infrastructure provider to the cannabis industry, comprising a B2C platform, Weedmaps, and B2B software, WM Business. The cloud-based SaaS solutions from WM Business provide an end-to-end operating system for cannabis retailers. WM Business’ tools support compliance with the complex, disparate, and constantly evolving regulations applicable to the cannabis industry. Through its website and mobile apps, WM Technology provides consumers with the latest information about cannabis retailers, brands, and products, facilitating product discovery and driving engagement with our retail and brand customers.\n\nWM Technology holds a strong belief in the power of cannabis and the importance of enabling safe, legal access to consumers worldwide. Since inception, WM Technology has worked tirelessly, not only to become the most comprehensive platform for consumers, but to build the software solutions that power businesses compliantly in the space, to advocate for legalization, social equity, and licensing in many jurisdictions, and to facilitate further learning through partnering with subject matter experts on providing detailed, accurate information about the plant.\n\nHeadquartered in Irvine, California, WM Technology supports remote work for all eligible employees. Visit us at www.weedmaps.com.\n\nNotice to prospective Weedmaps job applicants:\n\nOur team has been made aware of incidents involving LinkedIn, Telegram, and Facebook accounts impersonating Weedmaps recruiters. These individuals are attempting to use our company name to solicit payment from prospective candidates interested in applying for jobs at our company. Our team is actively working to combat these attempts, but in the meantime, please be mindful of the following:\n\n\nOur recruiters will always communicate with candidates through an @weedmaps.com email address.\n\n\n\n\n\nCORRECT: [email protected]\n\n\n\n\n\nINCORRECT: [email protected]\n\n\n\n\n\nOur recruiters will NEVER ask for or attempt to solicit payment from applicants in order to apply, interview, or work for Weedmaps.\n\n\n\n\n\nIf you are interested in a role at Weedmaps, please apply through our established channels.\n\n\n\n\n\nWeedmaps Careers Page or LinkedIn\n\n\n\n\nIf you are unsure if a communication is legitimate, please contact our recruitment team at [email protected] and they will happily confirm for you. Thank you for your vigilance and we appreciate your interest in working with us! \n\n#LI-REMOTE #WMFromAnywhere \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Analyst, SaaS, Support, Education, Microsoft, Mobile, Senior, Excel and Legal jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nIrvine, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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