Remote Principal nCino Salesforce Systems Engineer
\nMore than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.\n\n\nWith more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.\n\n\nThe primary objective of a Principal nCIno/Salesforce Systems Engineer is to provide technical leadership for the Business Systems Administration team maintaining critical enterprise business solutions on-prem, in Microsoft Azure, and a Salesforce hosted environment. Incumbents in this position must have significant technical skills and the ability to apply those skills towards real, workable solutions in nCino for a dynamic business environment. Under the general direction of the IT leadership team and enterprise architect, this position is responsible to advises junior staff members in the group and is expected to plan and organize the group's workload, priorities and project deliverables. \n\n\n\n\n\n\n\nIn this role you'll have the opportunity to:\n* Maintain, install, tune, upgrade, and troubleshoot technical components and sub systems relevant to supported business applications. Develop code, scripts, systems, tools, or other solutions to reduce operational burden by automating complex and repetitive tasks.\n* Develop monitoring and maintenance strategies to ensure availability and performance standard are being met. Monitor and continually review existing applications systems to ensure they are designed to comply with established standards and to empower business operations. Enhance existing tools, develop scalable tools that reduce manual intervention, enhance prevention, detection, and mitigation of service impacts.\n* Perform evaluation of new application systems and partner with leaders across the organization to research and recommend solutions which balance business needs and risk mitigation. Assess architecture and current hardware limitations, define and design system specifications, and evaluate input/output processes and working parameters for hardware/software compatibility.\n* Lead the planning for and supporting disaster recovery and business continuity initiatives. Collaborate across engineering to drive operational health improvements, root cause analysis, post-incident discussions, and their associated remediation's that serve to improve reliability and scale operations.\n* Develop and manage relations with external partners and application vendors including installation and repair of services. Maintain service contracts and licensing; effectively negotiate with outside parties; escalate issues as needed.\n* Analyze and determine systems integration needs and requirements. Coordinates design of subsystems and integration of total system. Defines system support requirements to include monitoring, capacity, staffing and patching/updating. Develop and maintain appropriate applications documentation, including current design and operation.\n* Drive continuous improvement of system automation and system integration of business processes. Remain current on new technologies, methods, and procedure. Proactively identify opportunities to leverage technology tools and techniques to support and improve application resiliency, business processes and operation functions.\n* Identify risks to system integrity (security threats, DR incidents, data corruption), develop policies, determine appropriate precautions, create measurable standards, document procedures, implement changes, and perform ongoing maintenance to ensure business continuity during unplanned events.\n\n\n\nPosition Requirements\n* Bachelor's Degree: IT, Computer Science, or other related field required (an equivalent combination of education and experience may be considered) \n* Administrator certifications related to Salesforce highly preferred\n* 8 or more years of IT experience in the banking, finance, or insurance industry. Substantial exposure in application systems administration with a focus on enterprise-level software application platform required \n* Experience implementing new nCino products onto the Salesforce platform required\n* Must reside in one of the following states: WA, CA, OR, ID, MT, NV, CO, UT, or AZ\n\n\n\nKnowledge, Skills and Abilities\n* Proven experience with complex system planning, configuration, and implementation. Knowledge of Core banking processing technologies, enterprise applications integration, and business process automation tools and best practices. \n* Demonstrate strong technical expertise in installing, configuring, and maintaining software applications in a complex IT environment. Proficiency in troubleshooting performance issues and root causes. Knowledge of programming languages and web-based technologies. \n* Intermediate to advanced knowledge of compute environments, such as server hardware, storage, and virtualization. Skill in scripting language technology, such as PowerShell, Python or T-SQL. Good understanding in data mapping, system conversions, and system integration. Experience with Cloud technologies, such as Kubernetes, Microsoft Azure, and or Amazon Web Services. \n* Ability to meet established deadlines and handle multiple customer service demands from internal and external customers. Able to convey appropriate level of detail effectively to all levels of the organization including non-technical staff and leadership. Excellent communication skills both written and verbal. Ability to collaborate to solve technical problems across teams. Excellent customer service skills, including the ability to handle difficult situations with tact and discretion. \n* Possess a high degree of initiative and motivation. Knowledge of ITIL and ITSM governance concepts. Ability to prioritize and execute tasks in a high-pressure environment. Ability to author policies, document risks, and propose solutions to IT management and senior leadership. \n* Knowledge of commonly used financial industry concepts, practices and guidelines. Familiar with federal and state laws/regulations relative to the IT industry. \n\n\n\nTravel\n* Up to 20%\n\n\n\nCompensation & Benefits\n* Targeted starting compensation range is based on location and experience: $150,000 - $180,000\n* Incentive and commission compensation may be awarded for eligible roles\n* Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life\n* Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays\n* 401k (up to 4% match with immediate vesting)\n* Tuition reimbursement up to $5,250 annually (minimum service requirement)\n* Read more about these and additional benefits at: Employee Benefits | Banner Bank\n\n\n\n\n\n\nPlease take time to review Banner Bank's Consent & Privacy notice before applying.\n\n\nBanner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.\n\n\nBanner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Design, Amazon, Python, Education, Finance, Cloud, Senior, Junior and Engineer jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Do you like building systems that help people work more efficiently?\n\nThen Jobber might be the place for you! Weโre looking for a Staff Salesforce Engineer to be part of our BizTech Salesforce team.\n\nJobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isnโt like it used to beโthe way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. Thatโs why we put the power and flexibility in their hands to run their businesses how, where, and when they want! \n\nOur culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canadaโs Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mailโs Canadaโs Top Growing Companies list, and Deloitte Canadaโs Technology Fast 50โข, Enterprise Fast 15, and Technology Fast 500โข lists. With an Executive team that has over thirty years of industry experience of leading the way, weโve come a long way from our first customer in 2011โbut weโve just scratched the surface of what we want to accomplish for our customers.\n\nThe team:\n\nBusiness Technology is the engineering team within Business Operations, our internal consulting department โ theyโre the decision support mechanism that connects data, business insights and an internal tech stack (systems) with the rest of the organization.\n\nThe Business Technology team develops internal software, integrations and data infrastructure. Our work unlocks improved operational outcomes, workflow efficiencies and new business insights across our organization. We help teams leverage data, tools and technology in order to successfully execute on their own mandates. We research, develop and maintain systems which support other internal teams from an operational and analytical perspective.\n\nThe role: \n\nReporting to the Manager, Software Engineering, the Staff Salesforce Engineer will lead the design and execution of complex, cross-functional Salesforce initiatives, influencing how Jobber integrates Salesforce with other systems. This role is critical to ensuring the platform supports and enables our sales & customer success teams to build better relationships with our customers and drive long-term architectural improvements. Our robust internal tools will allow you to directly make an impact in shaping our technical roadmap, resolve complex business challenges, and to deliver scalable solutions that impact multiple teams!\n\nWeโre looking for people who are ready for their next challenge, and want to use their experience to influence people, processes and decisions.\n\nThe Staff Salesforce Developer will:\n\n\n* Architect and lead the implementation of new processes and automations in Salesforce aligned with broader business and technical strategies\n\n* Drive the architectural vision for Salesforce integrations ensuring that third-party tools or apps fully align with Jobberโs long-term technical and business goals\n\n* Lead cross-functional collaboration and conduct thorough analysis to drive long-term solutions to enhance Salesforce support of Jobberโs business goals\n\n* Assist in defining and executing the roadmap for the platform that prioritizes system maintenance and improvements to ensure the platform performs well and can scale with Jobber \n\n* Lead initiatives to adopt advanced tooling or automation to drive innovation and platform performance at a border scale\n\n* Strategically optimize business process across teams\n\n\n\n\nTo be successful, you should have:\n\n\n* Previous experience as an experienced Senior or Staff Salesforce Developer, developing and implementing Salesforce Solutions\n\n* Extensive experience working with Apex, SOQL/SOSL, LWC, OmniStudio, JSON/XML, JavaScript\n\n\n\n\nExtensive experience working with integrations using REST and/or SOAP\n\n\n* Experience with Salesforce deployment tooling, with a preference of Gearset\n\n* Ability to work with Git version control and familiarity with deploying with Git\n\n* Ample knowledge of Salesforce limits\n\n* Extensive knowledge of Salesforce Classic and Lightning Experience\n\n* Experience with Salesforce declarative programming tools such as Process Builder and Flow Builder/Cloud Flow Designer\n\n* Experience in working with data migration and import tools such as Data Loader and Data Import Wizard\n\n* Desire to collaborate. Experience working across multiple business units, comprising many stakeholders and influencing factors. You are team-oriented but able to work autonomously with minimal guidance in a fast-paced environment\n\n* Ownership and growth mindset. You are driven to do the right things and often find yourself in the driverโs seat. You are the kind of person who knows what needs to get done and you make it happen while planning for the next stage ahead. You also involve the right people to help you with this\n\n* Proven troubleshooting experience. Youโll be very familiar with Salesforce best practices and the ability to recommend changes to our process that will increase efficiency for our internal teams\n\n* Ability to be highly adaptable. You will need to support the high-performing sales and success teams with ad-hoc requests and help in removing barriers/enabling new pathways on an ever-changing landscape\n\n* A passion for technology. You are naturally curious about technology and tend to be an early adopter for most things. You appreciate how technology can solve many business problems and are driven to make a lasting impact\n\n\n\n\nIt would be really great (but not required) if you had...\n\n\n* Experience with Rails\n\n* Experience with Heroku Connect, Amazon Connect.\n\n* Experience with AI driven analytics, LLM, BYOLLM\n\n* Familiarity with building reports and dashboards.\n\n* Valid Salesforce developer certification\n\n\n\n\nWhere you can expect to work:\n\nOur product provides entrepreneurs the flexibility of working in their office or the field and we offer that same opportunity to our employees. You will have the choice to work in either our Edmonton or Toronto offices OR remotely anywhere within Canada. Weโre committed to ensuring the best experience for all Jobberinos to do impactful work. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Amazon, Sales and Engineer jobs that are similar:\n\n
$40,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nEdmonton, Alberta, Canada
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Salesforce Solution Architect Service Cloud Voice
\nNeuraFlash is looking for a talented Solution Architect to join our growing Service Cloud Voice practice! You'll bring Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA, and launch their solutions. We are building a best-in-class team and this role will have the opportunity to make significant contributions working with the rest of our talented team, exciting customers, and partnering closely with our Salesforce and AI Teams!\nYOU'LL HAVE THE OPPORTUNITY TO:\n\n\n* Facilitate business process reviews to identify customer requirements and processes\n\n* Translate customer requirements into contact center design, leveraging best practices and minimizing the need for custom development\n\n* Configure Salesforce Service Cloud Voice and Amazon Connect solutions\n\n* Develop technical requirements and specifications for customers and the technical delivery team\n\n* Drive best practice contact center design into each and every aspect of solution delivery\n\n* Effectively manage aspects of projects and customer communications\n\n* Deliver customer end user training and documentation\n\n* Oversee and be accountable for the successful completion of all aspects of assigned projects\n\n* Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management\n\n* Lead vision and strategy discussions with contact center and customer service leadership and management\n\n* Architect and build best-in-class implementations of Service Cloud\n\n* Configure Salesforce Solutions using point-and-click tools available on the platform (e.g., Process Builder and Visual Flows)\n\n* Understand and leverage Salesforce Platform to implement scalable solutions\n\n* Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers\n\n* Acquire new technical expertise and understanding of latest Salesforce features and major launches\n\n* Understanding of contact center routing strategies in Salesforce and Amazon Connect\n\n\n\nREQUIRED QUALIFICATIONS:\n\n\n* 3-5+ years project experience in a hands-on position\n\n* 3+ years of experience with Salesforce in a development or configuration capacity\n\n* Understanding of customer service and contact center operations with experience solving Complex Use Cases\n\n* Solid understanding of Salesforce Platform and its architecture\n\n* Experience building Custom Applications, Lightning Experience, Visual Flows, and Process Builders within Salesforce\n\n* Understanding of Release Management, Application Lifecycle Management, Development Lifecycle, and Deployment Best Practices and Governance\n\n* Client facing experience in the following areas: Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, and Enterprise Application Architecture\n\n\n\nPREFERRED SKILLS:\n\n\n* Any Salesforce Certifications are a plus, preferably Salesforce Service Cloud, Experience Cloud, or Sales Cloud\n\n* Detail-oriented and a strong team player with great communication skills\n\n* Keep an open mind and must be flexible to change\n\n\n\n\nNICE TO HAVES:\n\n\n* Contact Center architecture knowledge\n\n* Working knowledge of voip communication protocols like SIP, WebRTC\n\n* Experience building contact centers based on Amazon Connect Contact Center solution\n\n* Experience with Workforce Management solutions\n\n* Experience working with outbound dialers, campaign management\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Amazon, Cloud, Senior and Sales jobs that are similar:\n\n
$50,000 — $85,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nRemote, Oregon, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout the Job:\n\nAs a Salesforce Developer in Motiveโs Enterprise Systems team, you will be working with the team that is building and maintaining systems used by our Customers and internal Sales, Sales Operations, Marketing, Marketing Operations, Customer Success, Customer Support and Finance teams. You will be responsible for implementing scalable Salesforce related technical solutions that will significantly impact Motiveโs growth and global expansion. \n\nResponsibilities:\n\n\n* Design and implement scalable technical solutions for Lead to Cash systems which include the full set of Salesforce technologies. \n\n* Design user focused and innovative Salesforce-based technology solutions, including configuration of Salesforce platform components, AppExchange packages, creation of complex data models, integration with external systems, and custom code or workflows as necessary, to solve business requirements. \n\n* Have a strong bias for action to respond to Production disruptions of any kind and resolve them as they happen. \n\n* Provide technical leadership on projects by providing guidance ensuring Salesforce.com best practices.\n\n* Work with various functional leads and teams, business and technical, to understand and realize the needs of our customers by translating โthe whatโ into โthe howโ, and then development, Unit testing and Production release of the developed component.\n\n* Ability to work independently, as well as part of a team, on multiple projects.\n\n* Check in and deploy code and configurations; participate in release management.\n\n* Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development\n\n* Drive coordination and collaboration of system architects, Motive Engineering teams, functional teams (such as Sales) and Enterprise Systems functional leads.\n\n* Own the development plan to implement and deploy a complex set of enhancements on the Salesforce stack, driving development best practices to scale global implementations across multiple business units.\n\n* Write maintainable code with extensive test coverage, source control, adherence to release cycles, and continuous integration/continuous deployment practices.\n\n* Actively participate in Sprint ceremonies\n\n* Active participation in maintaining Production Quality , Tech Debt Control and DevOps procedures & processes\n\n* Contribute to technical documentation\n\n* Strong attention to detail and excellent problem solving skills.\n\n\n\n\nQualifications:\n\n\n* Bachelorโs/Postgraduate degree, professional qualification, or relevant experience\n\n* 5+ years of Salesforce application development experience. \n\n* Salesforce Platform Developer I certification or higher level certification.\n\n* Expert in LWC, APEX, VisualForce, SOQL/SOSL, and Javascript.\n\n* Experience with Salesforce Sales Cloud, Service Cloud, & Experience Cloud; Commerce Cloud experience is preferred\n\n* Experienced with Salesforce SOAP API, REST API, and BULK API. \n\n* Experienced with Web UI frameworks in Visualforce pages or Lightning components.\n\n* Proficient in CI/CD DevOps procedures , GitHub. Familiarity with sfdx is a plus\n\n* Excellent communication and analytical skills.\n\n* Experience with Amazon Web Services (AWS),Python, Data Integration is a plus\n\n* Experience with Salesforce CPQ, order management, Zuora Billing a plus,\n\n* Experience with TDD, QA testing and framework testing a plus.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Testing, DevOps, Finance, Cloud, Senior, Marketing and Sales jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBangalore, Karnataka, India
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Senior Software Engineer Content Services Data
\nApplication Deadline: Monday, November 20th at 5:00 PM EST \n\nEach day you will work with a cross-functional team of brilliant professionals combining business, design, product, user experience and engineering expertise, working relentlessly to push the boundaries of whatโs possible and paving the road for the future of news and entertainment media.\n\nThe Audience Technology group is looking for an experienced, talented and knowledgeable Senior Software Engineer to join the Data/Content Services team responsible for developing, supporting and maintaining our data and analytics products and services. These services are used to highlight key trends and insights across podcasts, web, mobile apps and social media. These datasets are used to extract insights from complex media usage in order to inform stakeholders both at NPR and at Member Stations across the country. \n\nAs a senior software engineer on our team, you will be met with exciting challenges to iterate on existing systems and build new datasets, dashboards and pipelines for analyzing trends in audience engagement.\n\nIn addition, the team is responsible for core backend APIs and other services that are responsible for podcast distribution, as well as content delivery for the NPR.org homepage, topic stories, and local and national newscasts. Our stakeholders range from local member stations around the country to key business stakeholders inside of NPR. Come join us and make an impact for the NPR mission!\n\nThis is a union represented role covered under the terms of a collective bargaining agreement with DMU. \n\nRESPONSIBILITIES\n\n\n* Support the NPR Content Services and Analytics team in data analytics, dashboarding, and pipelining. \n\n* Write clean, efficient and reusable code based on product requirements\n\n* Participate in all phases of quality assurance and defect resolution\n\n* Aid in the development and maintenance of CI/CD pipeline implementations\n\n* Knowledge share, write technical designs & participate in code reviews\n\n* Mentor and coach mid-level engineers on code quality and best practices\n\n* Consult with lead and senior engineers while designing comprehensive solutions \n\n* Provide input on system design and architecture within the feature areas and services owned by the team\n\n* Work closely with other software engineers, partner teams, infrastructure engineers, product designers, QA engineers, engineering managers and product managers\n\n* Improve team/development processes\n\n* Join agile ceremonies, including daily stand-ups, sprint retros, sprint reviews and more\n\n* Join our on-call rotation\n\n* Other duties as assigned\n\n\n\n\nThe above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time.\n\nMINIMUM QUALIFICATIONS\n\n\n* Fluency in Python, LookML and other data based languages\n\n* Working knowledge of BigQuery or similar (Redshift, Azure, Snowflake, etc.)\n\n* Prior experience working with business intelligence tools like Looker or similar (Tableau, Power BI, Mode, etc.)\n\n* Familiarity with SQL/DML and RDBMS technologies \n\n* Fluency in JavaScript / TypeScript\n\n* Experience in developing and working with RESTful APIs that utilize cloud infrastructure such as AWS\n\n* Ability to develop software that is scalable and performant under high loads.\n\n* Strong Object-Oriented programming skills \n\n* Familiarity with deploying and monitoring production systems\n\n* Experience writing unit and other automated tests using tools like Postman and Jest.\n\n* Knowledge of web development best practices, coding standards, code reviews, source control management, build processes, deployment, rollback, testing, monitoring\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n\n* Familiarity with R for advanced data analysis\n\n* Experience using APIs to retrieve analytics data\n\n* Excellent problem solving, analysis and data interpretation skills with a keen sense for data inconsistencies.\n\n* Experience with NoSQL databases (e.g. Elasticsearch, DynamoDB)\n\n* Familiarity with Salesforce platform\n\n* Advanced experience with Amazon AWS or equivalent cloud computing platform, including Lambda, SNS, EC2, ASGs, ElastiCache, DynamoDB, RDS and CodeDeploy\n\n* Advanced experience with Google Cloud Platform including BigQuery Omni, Cloud Functions, Dataplex and Composer.\n\n* Experience with CI/CD pipelines (Github Actions, Jenkins, CodeFresh, TravisCI or equivalent)\n\n* Experience using observability and log aggregation platforms (Datadog, CloudWatch)\n\n* Familiarity with different caching layers of caching (browser, DNS, web server, application, etc) and caching technologies/services (Redis, Elasticache, CDNs, AWS CloudFront)\n\n* A passion for NPRโs content and/or familiarity with our digital products\n\n\n\n\nWORK LOCATION\n\nRemote Permitted: This is a remote permitted role. This role is based out of our Washington, DC office but the employee may choose to work on a remote basis from a location that NPR approves.\n\nJOB TYPE\n\nThis is a full time, exempt position.\n\nCOMPENSATION\n\nSalary Range: The U.S. based anticipated salary range for this opportunity is $126,541 - $134,248 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations.\n\nBenefits: NPR offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPRโs benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees. \n\nDoes this sound like you? If so, we want to hear from you. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Salesforce, JavaScript, Cloud, NoSQL, Mobile, Senior, Engineer and Backend jobs that are similar:\n\n
$50,000 — $105,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nWashington, District of Columbia, United States
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