Remote Admin + Product Designer + SaaS + System Jobs

# About you\nWe’re hiring a Senior Product Designer to join our core team. You will join the founding team and together with our co-founder and design lead, Jochem, lay the groundwork for TheyDo’s design language and design team foundation.\n\nDesigners making tools for other designers - at TheyDo you will play a foundational in shaping a modular Journey Management System that can change the way a million customer-centric professionals collaborate in large organisations.\n\nYou will be design hire #1 for TheyDo and you'll own the mission of maintaining the love from our customers for our friendly interface while we provide them with enterprise-grade firepower.\n\nIt is your role to turn validated opportunities in our customer journeys into new product features. Together with the team, from insight to implementation you will work to improve TheyDo’s core experience and bridge between customer needs and engineering, assuring our design goals will be implemented as intended. As a Senior Product Designer, you will be an essential link between how the experience feels, looks and gets shipped.\n\n# About TheyDo\nWe're a passionate team from 🇳🇱🇵🇱🇺🇦🇸🇪 and more countries coming soon. Founded in 2019, TheyDo has raised $2M+ from top investors to start a movement. We are about to double our team and get our product ready for scale while we are onboarding customers across all continents.\n\nTheyDo is the first B2B SaaS platform that allows organizations to redefine cross-team collaboration around the customer journey. It’s journey management, like product management way. We help teams make sense of their end-to-end experience design management. TheyDo integrates customer insights around the journey and allows teams to align with delivery teams what the right opportunities are to pursue. Our users are design-savvy and we strive to make TheyDo a delightful product they enjoy using in their day-to-day.\n\nWe're on a mission to help organisations scale Journey Management. Today, everyone is in the Experience business; here, we help our customers to make better and faster customer-centric decisions across the entire customer experience. Thanks to TheyDo, everyone agrees, including the customer.\n\nFor more information about TheyDo, check out our website.\n\n# Your responsibilities\n* Help make TheyDo the workflow destination for every customer-oriented team at work.\n* Design flows and features, like @mentions, Miro-integration, notifications and workflow management.\n* Contribute to and help shape the TheyDo Design System.\n* Collaborate and validate design solutions with our top customers to discover how to best translate their needs into features that shape our product.\n* Work cross-functionally across the company with Strategy, Product, Engineering, Research and Marketing representing design, with significant contribution to the roadmap, planning and prioritisation.\n* Help recruit and interview new Designers and actively improve our inclusive design hiring process.\n* Become a mentor to future design roles and design interns, helping them grow their design skills and practices.\n\n# What we’re looking for\n* Prior experience in a Product Design organisation, involving shipping design-led software to end-users. (Scale-up experience is a bonus)\n* An outstanding portfolio, with presentable case studies showcasing a foundation in typography, interaction and visual design - product sense and idea generation.\n* Experience working with customer journeys and other research practices like customer interviewing.\n* A learning & growing mindset: our team size and the process will evolve many times over the next few years. We strive to improve and integrate what we learn continuously.\n* A self-managed attitude. We love people who dig in and explore, according to our company culture and mindset. In general, you like to discover new things on your own but love to take ideas further together with others.\n\n# What we offer\n* Remote position, for 4-5 days per week, across flexible working hours.\n* Collaborate with zealous colleagues having 20+ years of experience working in the field.\n* A unique opportunity to shape a product and our growing team.\n* Regular off-sites/company outings with the TheyDo team.\n* Competitive compensation and equity package.\n* As many vacation days as you need, we expect you to take at least 25.\n* Professional development reimbursement.\n* Mental health and wellness reimbursement.\n* Paid parental leave.\n* Home office & technology reimbursement.\n\n# Our design team\nTheyDo is recognised for its ease of use and delightful interface. We aim to radically improve the experience of managing journeys, surfacing opportunities, and aligning teams across businesses through design.\n\nOur design team consisting of one Design Lead, one Senior CX, and one Product Designer you'll think big to explore uncharted territory. The design team's focus is to build a solid product foundation for our design-led, people-first organisation. TheyDo is a distributed-first workplace where we look for the best designers that can work anywhere within at least 4 hours overlap with Central European Timezone during - what others call - typical working hours.\n\n# Our culture\nTheyDo's culture is 'Do' rather than 'Talk'. Better ask for forgiveness instead of permission, no one will be accused of trying. We try to keep things simple because complexity slows us down.\n\nIt's not about the time spent, but the outcome achieved. It's up to everyone to map, plan and interact in the best way to get the most out of their day, week, and sprint. Always with an open mindset because we never know when and where the next great idea will surface.\n\nBeing remote we nourish and cherish connectivity, so no one feels alone or left out. We don't have long lines of communication or decisions because hierarchies and silos are part of the past and we love to shape the future. In our virtual office, you can just walk up to your team to have a quick chat, get work done or simply say hello. We motivate everyone to find their own work/life balance. Whether you choose to work asynchronously or synchronously it's up to you as long it fits you and your team.\n\nTheyDo is an equal employer treating everyone as equals. We value diversity and individuality. We think long term and strive to hire the best match for each role, no matter your background. \n\nPlease mention the word **CONGRATULATIONS** when applying to show you read the job post completely (#RMjE2LjczLjIxNi45NQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $70,000 — $90,000/year\n
\n\n#Benefits\n ⏰ Async\n\n
\n\n#Location\nCET +/-2

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?\n\nYou have come to the right place.\n\nCitizenLab, a social impact scale-up with its HQ in Brussels, aims to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by over 300 cities and municipalities in +18 different countries, facilitating two-way communication between governments and their citizens. Since it was founded in 2015, CitizenLab gave +750,000 citizens a direct voice in local politics and got recognized as 'Best Social Impact Startup in Europe'. CitizenLab is looking for purpose-driven talent to join us on our mission to have +2.5 million citizens actively participate via its e-democracy platforms in cities across the globe.\n\n## Senior Product Designer at CitizenLab\n\nAs Senior Product Designer, you play a key role in both shaping the future of our digital democracy platform through superbly researched and designed solutions, as well as bringing Design at CitizenLab to a whole new level overall by setting a design system in place to collaborate with other designers.\n\nYou are a member of the cross-functional Engagement squad, with a product manager and five engineers. The Engagement squad is working on our core participation platform, with the goal of getting more citizens involved in democracy and designing higher-impact participatory processes. You will report to the team lead of Product, and closely collaborate with the visual designer, product designer (Insights), and product managers. Initially, you will work with other designers in a working group structure, yet we expect a separate Design team to emerge in the near future as we continue to grow.\n\nYour responsibilities include:\n\n* Drive the evolution of our **design system**, working with the product teams to build Figma libraries and documentation within clear frameworks and guidelines.\n\n* Work closely with engineering peers to implement **high-quality solutions.**\n\n* Leverage **research techniques** and tools such as wireframes, sketches, and live-data prototypes to test and improve **product experiences.**\n\n*  **Design components, interactions, and transitions** in Figma and thoroughly test the **usability** of the solution with real users and data.\n\n* Ensure a consistent and evolving **visual identity** across all touchpoints, including all our products, in close collaboration with the visual designer.\n\n* Act as a **coach and mentor other designers** on the team, and help them grow.\n\n## What do we expect from you?\n\n*  **+5 years of experience** in product design, ideally in a tech environment. You know what’s needed to scale design when growing from start-up to scale-up.\n\n* Demonstrable experience building or contributing to a **design system**, including component design, documentation, and education.\n\n* Outstanding ability to **deliver designs** **from concept to implementation**; from user flows to prototypes to world-class UI design.\n\n* Strong appetite to help other designers grow through your **mentoring**. Ideally, previous experience **leading a design team**.\n\n* Advanced knowledge of **Figma’s** design tool. Working knowledge of other contemporary design and prototyping tools, e.g. Framer or Principle.\n\n* Good knowledge of **HTML and CSS**, as well as a basic familiarity with **ReactJS**, to be able to implement some of your own designs.\n\n* Understanding of technical constraints when designing solutions. Familiarity with **inclusive design** principles and best practices.\n\n* Strong communication, **collaboration** and creative problem-solving skills.\n\n* Well-developed **UX research** competences and highly familiar with a wide range of techniques for product discovery, user behavior, and usability testing.\n\n* Ideally, strong **UX writing** skills. You enjoy crafting delightful microcopy. And helping us write better job ads for future design hires.\n\n* Very fluent in **English**. Proficiency in Dutch, French, or other European languages can be a plus for your research.\n\n* Working in the **European timezone**. Possibility to relocate to Brussels is a bonus, not a must.\n\n## What can you expect from us?\n\n* Unlock your full potential and have a social **impact at scale**. Day-to-day we work with local government leaders across the world to help them connect with their communities.\n\n* Become a key factor in our rapid transition from a startup to a **scaleup** (50 employees), and our expansion from Europe to the United States.\n\n* Work in a **fast-paced, collaborative, and supportive** environment. We share a participatory culture of autonomy and ownership by everyone, not only by leadership.\n\n* Be part of our **dynamic, international team**. We organize many team activities and afterworks (when possible). We are as serious about our work in digital democracy as we are about having fun on our journey together.\n\n* Enjoy an **informal work vibe** with open communication and full transparency on results.\n\n* Participate in our **various team events**, inspiring team lunches, our company book club, bi-quarterly strategic town halls, and yearly off-site team retreats.\n\n* Spend 10% of your time on **personal projects and self-development** for the long run. We’re committed to both collective and individual growth.\n\n* Receive a **competitive salary package**, incl. perks such as 26 paid holidays, a professional development budget, well-being budget, collective bonus plan, your own laptop, full flexibility on working from home, and much more.\n\n_CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, genders, experiences, abilities, and perspectives to apply._ \n\nPlease mention the words **SLOGAN ENTIRE PEACE** when applying to show you read the job post completely (#RMjE2LjczLjIxNi45NQ==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $70,000 — $90,000/year\n \n\n#Location\nWorldwide