Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?\n\nYou have come to the right place.\n\nCitizenLab, a global social impact scale-up with its HQ in Brussels, and presence in New York, works to make public decision-making more participatory, inclusive, and responsive. The open-source SaaS platform is already being used by 300+ local governments and organizations in over 18 countries, facilitating two-way communication between governments and their residents. Since it was founded in 2015, CitizenLab has given 750,000+ community members a direct voice in local politics, has earned recognition as the 'Best Social Impact Startup in Europe', and was featured in outlets such as The New York Times and Forbes.\n\nCitizenLab is looking for purpose-driven talent to join us on our mission to enable millions of people in cities across the globe to shape the future of their communities.\n\n**Full-Stack Engineer at CitizenLab**\n\nAs a Full-Stack Engineer you contribute to our core product, which allows local governments to engage their citizens through a wide range of digital participation methods. You’re part of a small cross-functional squad. While contributing to both our Ruby back-end and our React front-end, you help your colleagues bridge knowledge gaps.\n\nAt CitizenLab, we work in small teams where members collectively take ownership of the outcome of the features they build. We work in short iterations, test rigorously and release continuously. We’re strong believers in user testing and understanding live product usage.\n\nYour responsibilities:\n\n* You **actively contribute** to the specifications and designs to deliver on your squad’s objectives, uncovering technical constraints and breaking down the work in iterations and tasks\n\n* You **take ownership** over your **tasks** and implement them in close contact with your colleagues\n\n* You take into account all aspects, from data models, to testing, to performance, **delivering well-engineered scalable solutions**\n\n* You bridge the back-end/front-end knowledge gaps for your colleagues, seeing the **full picture**\n\n* You deliver your work in small iterations, often soliciting **feedback** from colleagues, spontaneously and through code reviews\n\n\n**What do we expect from you?**\n\nAs our Full-Stack Engineer you can demonstrate\n\n* You have multiple years of experience developing web applications with **Ruby on Rails** or similar\n\n* You have multiple year of experience developing modern UI in **React** or similar\n\n* You know how to implement a **modern user interface**\n\n* You know how to implement a sound **API**\n\n* You’re a firm believer in **well tested** and **peer-reviewed** code\n\n* You have a **bias for action** and love writing code\n\n* You love to thinking about the product you’re building, **transcending the code**\n\n* You’re located in a timezone within **UTC-05 and UTC+03**\n\nEagerness to learn, talent, and enthusiasm are more important than ticking the boxes. Even if not all desired requirements are met, but you're very excited about the role, we want to hear from you.\n\n**What can you expect from us?**\n\n* Unlock your full potential and create social impact at **scale** through our open-source product. Day-to-day, we work with local government leaders across the world to help them connect with their communities.\n\n* Become a key factor in our rapid growth as **scaleup** (75 employees), and contribute to our international expansion.\n\n* Work in a **fast-paced, collaborative, and supportive** environment. We share a participatory culture of autonomy and ownership by everyone, not only by leadership.\n\n* Be part of our **dynamic, international** team. We are as serious about our work in digital democracy as we are about having fun on our journey together.\n\n* Enjoy an **informal work vibe** with open communication and full transparency on results.\n\n* Participate in our **various in-person and remote team events**, inspiring team lunches, our company book club, bi-quarterly strategic town halls, and yearly global team retreats.\n\n* Spend 10% of your time on **personal projects and self-development** for the long run. We’re committed to both collective and individual growth.\n\n* Receive a **competitive salary package**, incl. perks such as 26 days off, a professional development budget, a collective bonus plan, your own laptop, full flexibility on working from home, and much more.\n\n*CitizenLab is committed to being a diverse and inclusive workplace. Whilst we are proud of our cultural diversity and gender parity, we are aware of the limited racial diversity in our team and are committed to making a change on this. We strongly encourage people of different backgrounds, experiences, and perspectives to apply.* \n\nPlease mention the word **JOYOUSLY** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $60,000 — $90,000/year\n \n\n#Location\nWorldwide

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?\n\nYou have come to the right place.\n\nCitizenLab, a global social impact scale-up with its HQ in Brussels, and presence in London, works to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by 300+ local governments and organisations in over 18 countries, facilitating two-way communication between governments and their residents. Since it was founded in 2015, CitizenLab has given 750,000+ community members a direct voice in local politics, has earned recognition as the 'Best Social Impact Startup in Europe', and was featured in outlets such as The New York Times and Forbes.\n\nCitizenLab is looking for purpose-driven talent to join us on our mission to enable millions of people in cities across the globe to shape the future of their communities.\n\n**Product Designer (Insights)**\n\nAs a Product Designer in the **Insights squad**, you play a key role in shaping our new Community Insights product, **helping policy-makers better listen to their community**. You help **create solutions** that make sure every voice is heard by processing and analyzing unstructured input generated by the community to better inform public decisions.\n\nYou are a member of the cross-functional Insights squad, with a Product Manager and five Engineers. We have clear objectives in terms of product outcome, and the autonomy to make them happen. You work closely together with the squad throughout the whole product discovery and delivery process. In this role, you will report to the team lead of the Product team.\n\nYour responsibilities include:\n\n* Together with your squad, internal stakeholders, and end users, you **work out different concepts** for the problems researched by the product manager;\n\n* You use research techniques to **inform your design decisions**, and leverage tools such as wireframes, sketches, and **live-data prototypes** to test and **improve product experience** in collaboration with internal and external stakeholders;\n\n* You design components, interactions, and transitions in Figma and you thoroughly **test** the usability of the solution with real users and real data;\n\n* Together with other product designers and front-end engineers at CitizenLab, you continuously raise the bar in terms of **design quality** and **process efficiency**.\n\n**What do we expect from you?**\n\n* You have at least 2 years experience designing digital products that combine, process, analyse and summarise high volumes of data. You are able to translate data into stunning **data visualizations** and **dashboards** that convey the information in a clear way. Experience with working with unstructured textual data is considered a big plus.\n\n* You are very proficient working in **Figma**, and feel comfortable using libraries such as **D3** for data visualization. Experience with designing **NLP/AI**-aided data tools is considered a plus.\n\n* You enjoy participating in the entire **product development process**, from problem solving and system modelling, through to detailed UI, visual, and interaction design.\n\n* You have a willingness to **own problems** and are comfortable with **ambiguity**.\n\n* You have experience with both **qualitative and quantitative techniques** for **user testing**. And you find answers to your questions in **data**.\n\n* You are **proactively asking for feedback and input** from stakeholders. You expose your work early on, and have no trouble killing your darlings.\n\n* You understand what it takes to effectively **collaborate** with both product management and engineering, and you are an excellent **communicator**. Any hands-on experience writing code can be a plus.\n\n* You are very fluent in **English**. Knowledge of Dutch and/or French is a plus.\n\n* The ability to relocate to **Brussels** is a nice-to-have, but not a requirement at all.\n\n**What can you expect from us?**\n\n* Unlock your full potential and create social **impact at scale**. Day-to-day, we work with local government leaders across the world to help them connect with their communities.\n\n* Become a key factor in our rapid transition from a startup to a **scaleup** (50 employees), and our international expansion.\n\n* Work in a **fast-paced, collaborative, and supportive** environment. We share a participatory culture of autonomy and ownership by everyone, not only by leadership.\n\n* Be part of our **dynamic, international team**. We are as serious about our work in digital democracy as we are about having fun on our journey together.\n\n* Enjoy an **informal work vibe** with open communication and full transparency on results.\n\n* Participate in our various hybrid (in-person/remote) **team events**, inspiring team lunches, our company book club, bi-quarterly strategic town halls, and yearly global team retreats.\n\n* Spend 10% of your time on **personal projects and self-development** for the long run. We’re committed to both collective and individual growth.\n\n* Receive a **competitive salary package**, incl. perks such as 26 paid holidays, a professional development budget, a collective bonus plan, your own laptop, full flexibility on working from home, and much more.\n\n*CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, genders, experiences, abilities, and perspectives to apply.* \n\nPlease mention the word **TERRIFICALLY** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $50,000 — $70,000/year\n \n\n#Location\nCET Timezone

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?\n\nYou have come to the right place.\n\nCitizenLab, a global social impact scale-up with its HQ in Brussels, and presence in New York, works to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by 300+ local governments and organizations in over 18 countries, facilitating two-way communication between governments and their residents. Since it was founded in 2015, CitizenLab has given 750,000+ community members a direct voice in local politics, has earned recognition as the 'Best Social Impact Startup in Europe', and was featured in outlets such as The New York Times and Forbes.\n\nCitizenLab is looking for purpose-driven talent to join us on our mission to enable millions of people in cities across the globe to shape the future of their communities.\n\n**Product Manager at CitizenLab**\n\nAs Product Manager of the Engagement Squad, you will focus on scaling our core product. You will work in a cross-functional squad with a crystal-clear mission: enable cities around the world to engage an ever-growing and diverse group of citizens via our digital participation platform and an excellent user experience. You are the link between our customers, citizens and the business on one side, and the engagement squad on the other side.\n\nYour responsibilities:\n\n* You identify, research, and trade off product opportunities that contribute to reaching our business objectives. You respond to emerging needs and requests, helping those around you to understand the value and trade-offs.\n\n* You contribute a deep knowledge of our business context to the squad and a thorough understanding of our users and customers. You keep up to speed with market trends and our competitors.\n\n* You collaborate closely with the product designer and engineers on your squad to discover effective solutions, and then work together to roll out the features to production. Together with the product marketeer, you ensure all teams are equipped for effective feature usage.\n\n* Your success is measured by product outcomes, not outputs. Delivering solutions is necessary, but results are far more important. You identify, track and analyse key product success metrics.\n\n* You will need to be able to influence your squad, as well as colleagues and other stakeholders, through your use of data and logic.\n\n* As an individual contributor in a scale-up context, your role will be hands-on. You wear many hats in a small team, roll up your sleeves, and do what’s needed to get the job done.\n\n**What do we expect from you?**\n\n* You have +3 years experience in (digital) Product Management in a SaaS environment and a proven track record of managing all aspects of a successful product throughout its lifecycle.\n\n* Experience with Civic or GovTech, or previous work experience in local government, are a big plus.\n\n* You are able to develop a full understanding of a company’s business strategy and the market it operates in, and assess how a digital product can have the most impact.\n\n* You are able to bring together many different perspectives and needs, discovering patterns and identifying signals through noise.\n\n* You use evidence and identify trade offs when communicating ideas, and you can navigate and align multiple stakeholders.\n\n* You are comfortable and confident in a client-facing role.\n\n* You are fluent in English.\n\n* You are based in the US or Belgium.\n\n**What can you expect from us?**\n\n* Unlock your full potential and create social impact at scale. Day-to-day, we work with local government leaders across the world to help them connect with their communities.\n\n* Become a key factor in our rapid transition from a startup to a scaleup (50 employees), and our international expansion.\n\n* Work in a fast-paced, collaborative, and supportive environment. We share a participatory culture of autonomy and ownership by everyone, not only by leadership.\n\n* Be part of our dynamic, international team. We are as serious about our work in digital democracy as we are about having fun on our journey together.\n\n* Enjoy an informal work vibe with open communication and full transparency on results.\n\n* Participate in our various hybrid (in-person/remote) team events, inspiring team lunches, our company book club, bi-quarterly strategic town halls, and yearly global team retreats.\n\n* Spend 10% of your time on personal projects and self-development for the long run. We’re committed to both collective and individual growth.\n\n* Receive a competitive salary package, incl. perks such as 26 paid holidays, a professional development budget, a collective bonus plan, your own laptop, full flexibility on working from home, and much more.\n\n*CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, genders, experiences, abilities, and perspectives to apply.* \n\nPlease mention the word **VALOR** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $60,000 — $80,000/year\n \n\n#Location\nWorldwide

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?\n\nYou have come to the right place.\n\nCitizenLab, a global social impact scale-up with its HQ in Brussels, and presence in New York, works to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by 300+ local governments and organizations in over 18 countries, facilitating two-way communication between governments and their residents. Since it was founded in 2015, CitizenLab has given 750,000+ community members a direct voice in local politics, has earned recognition as the 'Best Social Impact Startup in Europe', and was featured in outlets such as The New York Times and Forbes.\n\nCitizenLab is looking for purpose-driven talent to join us on our mission to enable millions of people in cities across the globe to shape the future of their communities.\n\n**Tech Lead at CitizenLab**\n\nAs a Tech Lead at CitizenLab, your goal is to help your product development squad align on priorities, task decomposition, and planning. As the Tech Lead, you are not only contributing code yourself, but you are also coaching and enabling your squad colleagues to contribute more effectively.\n\nThe small, cross-functional squads consist of a product manager, designer, and 4-5 engineers. We are opening the Tech Lead position on the Engagement and Insights squads. Engagement’s main goal is to build innovative methods for input collection and deliver a seamless participation experience for citizens. Engagement is the squad working on our core product and has a strong focus on our social impact. Once the input is collected, Insights will make the data actionable for policy-makers and help them better inform their public decisions. Insights builds product features to optimally support input processing through natural language processing, and visualise the data insights in a compelling and user-friendly way.\n\nYour responsibilities will include:\n\n* Taking responsibility for the week-to-week planning of the squad, in close collaboration with your engineering colleagues and product manager.\n\n* Guiding the squad through technical specifications and decomposition of tasks.\n\n* Giving feedback to the designer and product manager on feasibility and effort.\n\n* Follow up on feature progress and report to the product manager and CTO.\n\n* Identifying blockers and issues early on, and working together with the squad to prevent them.\n\n* Implementing continuous process improvements to boost developer experience and productivity.\n\n* Acting as a sounding board to developers and helping resolve technical challenges.\n\n* Aligning with the CTO and lead architect on the technical direction of the product.\n\n* Contributing code yourself, when all of the above has been taken care of.\n\nAt CitizenLab, we work in small teams where members collectively take ownership of the outcome of the features they build. We work in very small iterations and release continuously. We’re strong believers in user testing and understanding live product usage.\n\n**What do we expect from you?**\n\n* You have several years of experience in a technical leadership position, preferably in a tech scale-up environment.\n\n* You have a collaborative, empathetic, and participatory leadership style. We are looking for a facilitator and mentor, more than a manager.\n\n* You know Ruby well and have contributed full-stack to user-facing web applications.\n\n* You have some experience with React and Typescript.\n\n* (Only relevant for Insights:) You have dealt with end-to-end complexities of web applications that apply machine learning or big data before as a developer, from the AI models, through the back-end APIs, to the UI. You understand the fundamentals of machine learning and have toyed around with Python.\n\n* You are a great communicator and listener. You enjoy making people around you grow.\n\n* You have a keen interest in contributing to our digital democracy mission through our product and working on the topic of citizen participation.\n\n* Relocating to Brussels is not a must, but would be a big plus. Working in more or less the same time zone (CET) is a must.\n\nEagerness to learn, talent, and enthusiasm are more important than ticking the boxes. Even if not all desired requirements are met, but you're very excited about the role, we want to hear from you.\n\n**What can you expect from us?**\n\n* Unlock your full potential and create social impact at scale. Day-to-day, we work with local government leaders across the world to help them connect with their communities.\n* Become a key factor in our rapid transition from a startup to a scaleup (50 employees), and our international expansion.\n* Work in a fast-paced, collaborative, and supportive environment. We share a participatory culture of autonomy and ownership by everyone, not only by leadership.\n* Be part of our dynamic, international team. We are as serious about our work in digital democracy as we are about having fun on our journey together.\n* Enjoy an informal work vibe with open communication and full transparency on results.\n* Participate in our various hybrid (in-person/remote) team events, inspiring team lunches, our company book club, bi-quarterly strategic town halls, and yearly global team retreats.\n* Spend 10% of your time on personal projects and self-development for the long run. We’re committed to both collective and individual growth.\n* Receive a competitive salary package, incl. perks such as 26 paid holidays, a professional development budget, a collective bonus plan, your own laptop, full flexibility on working from home, and much more.\n\n*CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, genders, experiences, abilities, and perspectives to apply.* \n\nPlease mention the word **CUSHY** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $80,000 — $100,000/year\n \n\n#Location\nCET Timezone

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?\n\nYou have come to the right place.\n\nCitizenLab, a global social impact scale-up with its HQ in Brussels, and presence in New York, works to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by 300+ local governments and organizations in over 18 countries, facilitating two-way communication between governments and their residents. Since it was founded in 2015, CitizenLab has given 750,000+ community members a direct voice in local politics, has earned recognition as the 'Best Social Impact Startup in Europe', and was featured in outlets such as The New York Times and Forbes.\n\nCitizenLab is looking for purpose-driven talent to join us on our mission to enable millions of people in cities across the globe to shape the future of their communities.\n\n**Full-Stack Engineer at CitizenLab**\n\nAs a Full-Stack Engineer in the Engagement squad, you contribute to our core product, which allows local governments to engage their community members through a wide range of digital participation methods. You’re part of a cross-functional squad. While you can contribute to both our Ruby back-end and our React front-end, you specialize in one. You help your colleagues to bridge knowledge gaps.\n\nAt CitizenLab, we work in small teams where members collectively take ownership of the outcome of the features they build. We work in short iterations, test rigorously and release continuously. We’re strong believers in user testing and understanding live product usage.\n\nYour responsibilities:\n\n* You actively contribute to the specifications of new features, uncovering technical constraints and breaking down the work in iterations and tasks.\n\n* You take ownership over your tasks and implement them in close contact with your colleagues.\n\n* You take into account all aspects, from data models to testing, to performance, delivering well-engineered scalable solutions.\n\n* You bridge the back-end/front-end knowledge gaps for your colleagues, seeing the full picture.\n\n* You deliver your work in small iterations, often soliciting feedback from colleagues, spontaneously and through code reviews.\n\n\n**What do we expect from you?**\n\nAs our Full-Stack Engineer with a front or back-end focus:\n\n* You have multiple years of experience developing in Ruby on Rails or React and have at least played around with the other, or very similar. Experience with Elixir is a plus.\n\n* You know how to implement a modern user interface.\n\n* You know how to implement a sound API.\n\n* You’re a firm believer in well-tested and peer-reviewed code.\n\n* You take initiative and like to be challenged.\n\n* The ability to relocate to Brussels is a plus, but not a requirement.\n\nEagerness to learn, talent, and enthusiasm are more important than ticking the boxes. Even if not all desired requirements are met, but you're very excited about the role, we want to hear from you.\n\n**What can you expect from us?**\n* Unlock your full potential and create social impact at scale. Day-to-day, we work with local government leaders across the world to help them connect with their communities.\n* Become a key factor in our rapid transition from a startup to a scaleup (50 employees), and our international expansion.\n* Work in a fast-paced, collaborative, and supportive environment. We share a participatory culture of autonomy and ownership by everyone, not only by leadership.\n* Be part of our dynamic, international team. We are as serious about our work in digital democracy as we are about having fun on our journey together.\n* Enjoy an informal work vibe with open communication and full transparency on results.\n* Participate in our various hybrid (in-person/remote) team events, inspiring team lunches, our company book club, bi-quarterly strategic town halls, and yearly global team retreats.\n* Spend 10% of your time on personal projects and self-development for the long run. We’re committed to both collective and individual growth.\n* Receive a competitive salary package, incl. perks such as 26 paid holidays, a professional development budget, a collective bonus plan, your own laptop, full flexibility on working from home, and much more.\n\n*CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, genders, experiences, abilities, and perspectives to apply.* \n\nPlease mention the word **INTERESTING** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $60,000 — $90,000/year\n \n\n#Location\nCET Timezone

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?\n\nYou have come to the right place.\n\nCitizenLab, a social impact scale-up with its HQ in Brussels, aims to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by over 300 cities and municipalities in +18 different countries, facilitating two-way communication between governments and their citizens. Since it was founded in 2015, CitizenLab gave +750,000 citizens a direct voice in local politics and got recognized as 'Best Social Impact Startup in Europe'. CitizenLab is looking for purpose-driven talent to join us on our mission to have +2.5 million citizens actively participate via its e-democracy platforms in cities across the globe.\n\n## Senior Product Designer at CitizenLab\n\nAs Senior Product Designer, you play a key role in both shaping the future of our digital democracy platform through superbly researched and designed solutions, as well as bringing Design at CitizenLab to a whole new level overall by setting a design system in place to collaborate with other designers.\n\nYou are a member of the cross-functional Engagement squad, with a product manager and five engineers. The Engagement squad is working on our core participation platform, with the goal of getting more citizens involved in democracy and designing higher-impact participatory processes. You will report to the team lead of Product, and closely collaborate with the visual designer, product designer (Insights), and product managers. Initially, you will work with other designers in a working group structure, yet we expect a separate Design team to emerge in the near future as we continue to grow.\n\nYour responsibilities include:\n\n* Drive the evolution of our **design system**, working with the product teams to build Figma libraries and documentation within clear frameworks and guidelines.\n\n* Work closely with engineering peers to implement **high-quality solutions.**\n\n* Leverage **research techniques** and tools such as wireframes, sketches, and live-data prototypes to test and improve **product experiences.**\n\n*  **Design components, interactions, and transitions** in Figma and thoroughly test the **usability** of the solution with real users and data.\n\n* Ensure a consistent and evolving **visual identity** across all touchpoints, including all our products, in close collaboration with the visual designer.\n\n* Act as a **coach and mentor other designers** on the team, and help them grow.\n\n## What do we expect from you?\n\n*  **+5 years of experience** in product design, ideally in a tech environment. You know what’s needed to scale design when growing from start-up to scale-up.\n\n* Demonstrable experience building or contributing to a **design system**, including component design, documentation, and education.\n\n* Outstanding ability to **deliver designs** **from concept to implementation**; from user flows to prototypes to world-class UI design.\n\n* Strong appetite to help other designers grow through your **mentoring**. Ideally, previous experience **leading a design team**.\n\n* Advanced knowledge of **Figma’s** design tool. Working knowledge of other contemporary design and prototyping tools, e.g. Framer or Principle.\n\n* Good knowledge of **HTML and CSS**, as well as a basic familiarity with **ReactJS**, to be able to implement some of your own designs.\n\n* Understanding of technical constraints when designing solutions. Familiarity with **inclusive design** principles and best practices.\n\n* Strong communication, **collaboration** and creative problem-solving skills.\n\n* Well-developed **UX research** competences and highly familiar with a wide range of techniques for product discovery, user behavior, and usability testing.\n\n* Ideally, strong **UX writing** skills. You enjoy crafting delightful microcopy. And helping us write better job ads for future design hires.\n\n* Very fluent in **English**. Proficiency in Dutch, French, or other European languages can be a plus for your research.\n\n* Working in the **European timezone**. Possibility to relocate to Brussels is a bonus, not a must.\n\n## What can you expect from us?\n\n* Unlock your full potential and have a social **impact at scale**. Day-to-day we work with local government leaders across the world to help them connect with their communities.\n\n* Become a key factor in our rapid transition from a startup to a **scaleup** (50 employees), and our expansion from Europe to the United States.\n\n* Work in a **fast-paced, collaborative, and supportive** environment. We share a participatory culture of autonomy and ownership by everyone, not only by leadership.\n\n* Be part of our **dynamic, international team**. We organize many team activities and afterworks (when possible). We are as serious about our work in digital democracy as we are about having fun on our journey together.\n\n* Enjoy an **informal work vibe** with open communication and full transparency on results.\n\n* Participate in our **various team events**, inspiring team lunches, our company book club, bi-quarterly strategic town halls, and yearly off-site team retreats.\n\n* Spend 10% of your time on **personal projects and self-development** for the long run. We’re committed to both collective and individual growth.\n\n* Receive a **competitive salary package**, incl. perks such as 26 paid holidays, a professional development budget, well-being budget, collective bonus plan, your own laptop, full flexibility on working from home, and much more.\n\n_CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, genders, experiences, abilities, and perspectives to apply._ \n\nPlease mention the words **SLOGAN ENTIRE PEACE** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $70,000 — $90,000/year\n \n\n#Location\nWorldwide

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?\n\nYou have come to the right place.\n\nCitizenLab, a social impact scale-up with headquarters in Brussels and offices in New York, Amsterdam, Paris, Berlin, and London, aims to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by over 300 cities and municipalities in +10 different countries, facilitating two-way communication between governments and their citizens. Since it was founded in 2015, CitizenLab gave +750,000 citizens a direct voice in local politics and got recognized as 'Best Social Impact Startup in Europe'. CitizenLab is looking for purpose-driven talent to join us on our mission to have +2.5 million citizens make their voice heard via its e-democracy platforms in cities across the globe.\n\n**QA Engineer at CitizenLab**\n\nAs a Quality Assurance (QA) Engineer at CitizenLab, your main goal is to design testing procedures to ensure a high bar for quality for our products. You will be responsible for analyzing the functionality of applications, designing automated tests to validate their performance, and identifying and triaging bugs in the product. You will be a member of the horizontal Platform squad, yet working closely together with the functional Engagement, Insights, and Workshop squads. \n\n Your responsibilities will include:\n\n* Designing detailed **test plans and test cases**, and running the tests.\n\n* Developing and running **automated testing scripts**.\n\n* Identifying quality issues and creating **test reports**.\n\n* Triaging, verifying, documenting, and tracking **bug reports**.\n\n* Performing **regression testing** when bugs are resolved.\n\n* Writing automation scripts to **ease technical support** activities. \n\n* Collaborating with the product managers and engineers of different squads on **functional requirements and technical specs**. \n\nAt CitizenLab, we work in small teams where members collectively take ownership of the outcome of the features they build. We work in very small iterations and release continuously. We’re strong believers in user testing and understanding live product usage.\n\n**What do we expect from you?**\n\n* Previous experience working as a **QA engineer** in software development, preferably in a tech scale-up environment.\n\n*  **Programming skills** to write automation scripts, and a solid understanding of web technology.  \n\n* Strong experience in **automated (performance) testing** as well as **manual product testing**. Familiarity with **testing tools**, e.g. cypress, testcafe, selenium, jest, nightwatch, protractor, browserstack.\n\n*  **Attention to detail** and the ability to isolate and **thoroughly describe problems** in bug reports to other engineers.\n\n* Strong written and verbal **communication** skills as well as **project management** skills for effective collaboration. \n\nEagerness to learn, talent, and enthusiasm are more important than ticking the boxes though. Even if not all desired requirements are met, but you're very excited about the role, we want to hear from you.\n\n**What can you expect from us?**\n\n* Unlock your full potential and have a **social** **impact at scale**. We're daily working with +300 governments to connect them to their citizens.\n\n* Become a key factor in our rapid transition from startup to a **scaleup** (50 employees), and our expansion from Europe to the United States .\n\n* Work in a **fast-paced, collaborative and supportive** environment. We share a participatory culture of autonomy and ownership by everyone, not only by the leadership.\n\n* Be part of our **dynamic, international team**. We organise many team activities and afterworks (when possible). We are as serious about our work in digital democracy, as about having fun on our journey together.\n\n*  **Informal work vibe** with open communication and full transparency on results.\n\n* Participate in inspiring team lunches, our company book club, bi-quarterly town halls and impact meetings, bi-yearly off-site **team retreats**.\n\n* Work 10% of your time on **personal projects and self-development** for the long run. We’re growing fast together, both collectively and individually.\n\n* Receive a **competitive salary package**, incl. perks such as 26 paid holidays, personal development budget, well-being budget, participation in collective bonus plan, your own laptop, full flexibility on working remotely, and much more.\n\n_CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply._ \n\nPlease mention the words **TERM CATEGORY RELY** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $60,000 — $80,000/year\n \n\n#Location\nEurope

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in? \n\nYou have come to the right place. \n\nCitizenLab, a social impact scale-up with its HQ in Brussels and since recently incorporated in the U.S., aims to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by over 300 cities and municipalities in +10 different countries, facilitating two-way communication between governments and their citizens. Since it was founded in 2015, CitizenLab gave +750,000 citizens a direct voice in local politics and got recognized as 'Best Social Impact Startup in Europe'. CitizenLab is looking for purpose-driven talent to join us on our mission to have +2.5 million citizens actively participate via its e-democracy platforms in cities across the globe.\n\n**Business Development Manager USA at CitizenLab**\n\nAs Business Development Manager U.S., you will help CitizenLab **expand to the United States** by signing up new cities and growing our client base. If you care deeply about the **future of democracy** and have a keen interest in working with the **public sector**, this might be you. You will work closely together with our small US-based team. Your main responsibilities will include:\n\n* Help craft and implement CitizenLab’s go-to-market plan to ensure **the growth of our client base of cities**.\n* Be(come) an expert in participatory democracy, present bespoke solutions, and apply **consultative selling** techniques.\n* Build lasting **relationships** with governments and understand their needs.\n* Create **new business opportunities within the public sector** by networking, meeting with cities, public speaking at conferences, and developing new partnerships.\n* Devise **outreach campaigns** based on relevant offerings for different government segments.\n* Identify **GovTech trends and opportunities**, and help inform our marketing strategy.\n*  **Collaborate closely** with the CEO and the other Business Development Manager US to set the strategy for the USA and co-lead the expansion.\n\n**What do we expect from you?**\n\n* 5+ years of hands-on experience working in **business development**. You have a strong network in the US public sector.\n* You are based in the United States, preferably on the West coast but that’s not a must.\n* Excellent understanding of **U.S. local politics and the public sector**, and strong interest in the domain of **public governance & citizen participation**.\n*  **Strategic thinking and problem-solving skills**, to craft the best possible go-to-market together.\n*  **Enthusiasm, humor, empathy**, and the ability to convey this through phone, email and in-person communication. People have to enjoy talking to you. And you have to enjoy talking with them.\n* Hungry to **learn and teach**. We invest heavily in making each other better.\n* Bias towards immediate **action and results**. You’ve got to love measuring your own progress.\n* Willingness to take **responsibility and accountability** that comes with the autonomy in the role of Business Development Manager USA.\n* Most importantly: you can demonstrate a big **appetite** to improve the functioning of our democracies and the efficiency of public services!\n\nEagerness to learn, talent, and enthusiasm are more important than ticking the boxes though. Even if not all desired requirements are met, but you're very excited about the role, we want to hear from you.\n\n****\n\n****What can you expect from us?****\n\n* Unlock your full potential and have a social **impact at scale**. We're daily working with +300 governments to connect them to their citizens.\n* Become a key factor in our rapid transition from startup to a **scaleup** (50 employees), and our expansion from Europe to the United States.\n* Work in a **fast-paced, collaborative and supportive** environment. We share a participatory culture of autonomy and ownership by everyone, not only by the leadership.\n* Be part of our **dynamic, international team**. We organise many team activities and afterworks (when possible). We are as serious about our work in digital democracy, as about having fun on our journey together.\n*  **Informal work vibe** with open communication and full transparency on results.\n* Participate in inspiring team lunches, our company book club, bi-quarterly strategic town halls, bi-yearly off-site **team retreats**.\n* Work 10% of your time on **personal projects and self-development** for the long run. We’re growing fast together, both collectively and individually.\n* Receive a **competitive salary package**, incl. perks such as 26 paid holidays, training budget, well-being budget, collective bonus plan, your own laptop, full flexibility on working from home, and much more.\n\n_CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply._ \n\nPlease mention the words **ENERGY LANGUAGE PUPIL** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $90,000 — $110,000/year\n \n\n#Location\nWorldwide

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?\n\nYou have come to the right place.\n\nCitizenLab, a social impact scale-up with its HQ in Brussels, aims to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by over 300 cities and municipalities in +18 different countries, facilitating two-way communication between governments and their citizens. Since it was founded in 2015, CitizenLab gave +750,000 citizens a direct voice in local politics and got recognized as 'Best Social Impact Startup in Europe'. CitizenLab is looking for purpose-driven talent to join us on our mission to have +2.5 million citizens actively participate via its e-democracy platforms in cities across the globe.\n\n# **Product Designer (Insights)**\n\nAs a Product Designer in the **Insights squad,** you play a key role in shaping our new Community Insights product, **helping policy-makers better listen to their community**. You help **create solutions** that make sure every voice is heard by processing and analyzing unstructured input generated by the community to better inform public decisions.\n\nYou are a member of the cross-functional Insights squad, with a Product Manager and five Engineers. We have clear objectives in terms of product outcome, and the autonomy to make them happen. You work closely together with the squad throughout the whole product discovery and delivery process. In this role, you will report to the team lead of the Product team.\n\nYour responsibilities include:\n\n* Together with your squad, internal stakeholders, and end users, you **work out different concepts** for the problems researched by the product manager;\n\n* You use research techniques to **inform your design decisions**, and leverage tools such as wireframes, sketches, and **live-data prototypes** to test and **improve product experience** in collaboration with internal and external stakeholders;\n\n* You **design** components, interactions, and transitions in Figma and you thoroughly **test** the usability of the solution with real users and real data;\n\n* Together with other product designers and front-end engineers at CitizenLab, you continuously raise the bar in terms of **design quality** and **process efficiency**.\n\n**What do we expect from you?**\n\n* You have at least 2 years experience **designing digital products that combine, process, analyse and summarise high volumes of data**. You are able to translate data into stunning **data visualizations and dashboards** that convey the information in a clear way. Experience with working with unstructured **textual data** is considered a big plus.\n\n* You are very proficient working in **Figma**, and feel comfortable using libraries such as **D3** for data visualization. Experience with designing **NLP/AI**-aided data tools is considered a plus.\n\n* You enjoy participating in the entire **product development process**, from problem solving and system modelling, through to detailed UI, visual, and interaction design.\n\n* You have a willingness to **own problems** and are comfortable with **ambiguity**.\n\n* You have experience with both **qualitative and quantitative techniques** for **user testing**. And you find answers to your questions in **data**.\n\n* You are **proactively asking for feedback and input** from stakeholders. You expose your work early on, and have no trouble killing your darlings.\n\n* You understand what it takes to effectively **collaborate** with both product management and engineering, and you are an excellent **communicator**. Any hands-on experience writing code can be a plus.\n\n* You are very fluent in **English**. Knowledge of Dutch and/or French is a plus.\n\n* The ability to relocate to **Brussels** is a nice-to-have, but not a requirement at all.\n\n# **What can you expect from us?**\n\n* Unlock your full potential and have a social **impact at scale**. Day-to-day we work with local government leaders across the world to help them connect with their communities.\n\n* Become a key factor in our rapid transition from a startup to a **scaleup** (50 employees), and our expansion from Europe to the United States.\n\n* Work in a **fast-paced, collaborative, and supportive** environment. We share a participatory culture of autonomy and ownership by everyone, not only by leadership.\n\n* Be part of our **dynamic, international team**. We organize many team activities and afterworks (when possible). We are as serious about our work in digital democracy as we are about having fun on our journey together.\n\n* Enjoy an **informal work vibe** with open communication and full transparency on results.\n\n* Participate in our **various team events**, inspiring team lunches, our company book club, bi-quarterly strategic town halls, and yearly off-site team retreats.\n\n* Spend 10% of your time on **personal projects and self-development** for the long run. We’re committed to both collective and individual growth.\n\n* Receive a **competitive salary package**, incl. perks such as 26 paid holidays, a professional development budget, well-being budget, collective bonus plan, your own laptop, full flexibility on working from home, and much more.\n\n_CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, genders, experiences, abilities, and perspectives to apply._ \n\nPlease mention the words **TAXI FLUID DOVE** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $50,000 — $70,000/year\n \n\n#Location\nWorldwide

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in? \n\nYou have come to the right place.\n\nCitizenLab, a social impact scale-up with headquarters in Brussels and offices in New York, Amsterdam, Paris, Berlin, and London, aims to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by over 300 cities and municipalities in +10 different countries, facilitating two-way communication between governments and their citizens. Since it was founded in 2015, CitizenLab gave +750,000 citizens a direct voice in local politics and got recognized as 'Best Social Impact Startup in Europe'. CitizenLab is looking for purpose-driven talent to join us on our mission to have +2.5 million citizens make their voice heard via its e-democracy platforms in cities across the globe.\n\n**Product Marketing Manager at CitizenLab**\n\nAs our Product Marketing Manager, your main mission will be to lead the go-to-market for our participation platform and its modules (Engagement, Workshops, Insights), create launch campaigns, and drive product adoption post-launch. Product Marketing is a highly cross-functional role at CitizenLab: you will be part of the Marketing team, yet partnering closely with Product, Business Development, and GovSuccess. Your main areas of responsibility will include:\n\n1.  **Product strategy and positioning**:\n * Design and implement go-to-market strategies to leverage the CitizenLab product’s strengths and drive product adoption by cities and organisations.\n\n * Develop product positioning and messaging informed by user research, market trends, data insights, and product understanding.\n\n2.  **Product (launch) campaigns**:\n * Translate new and existing product features into convincing benefits for governments and citizens, with a keen eye to matching the product to the needs of different countries and market segments.\n\n * Work with the Product Managers and the Marketing team on new campaigns and craft compelling messages across marketing channels (e.g. landing pages, ad campaigns).\n\n3.  **Product enablement**:\n * Enable Business Developers and GovSuccess to present our platform in the most compelling way to prospective and existing clients through outstanding collateral (e.g. video, one-pager, blog articles, demo content).\n\n * Become our go-to product expert, and support and train the Business Development and GovSuccess teams in becoming experts, too.\n\n4.  **Product adoption**:\n * Track feature adoption and execute campaigns that drive awareness and adoption on an ongoing basis.\n\n * Partner with the Government Success Managers to implement an upselling strategy following increased product adoption across the client organisation.\n\n**What do we expect from you?**\n\n* You have 5+ years of relevant work experience that can span marketing, product marketing, product management.\n\n* You have experience working on (B2B) product marketing throughout a product’s lifecycle.\n\n* You can strongly relate to our digital democracy mission and want to work on the topic of citizen participation and public governance. Demonstrable experience working in/with the public sector is a big plus.\n\n* You are a strategic thinker and can successfully connect the dots. You excel at designing go-to-market strategies, approaching this in a structured way, and involving multiple stakeholders.\n\n* You have a hands-on attitude, love running experiments and re-iterate upon data insights, and come with creative ideas for new growth.\n\n* You are tech-savvy and analytical, keen on automating wherever possible, and familiar with technical/digital marketing techniques.\n\n* You are an excellent communicator and have a very good command of English. Proficiency in Dutch and/or French are a plus.\n\nEagerness to learn, talent, and enthusiasm are more important than ticking the boxes though. Even if not all desired requirements are met, but you're very excited about the role, we want to hear from you.\n\n**What can you expect from us?**\n\n* Unlock your full potential and have a **social** **impact at scale**. We're daily working with +300 governments to connect them to their citizens.\n\n* Become a key factor in our rapid transition from startup to a **scaleup** (50 employees), and our expansion from Europe to the United States .\n\n* Work in a **fast-paced, collaborative and supportive** environment. We share a participatory culture of autonomy and ownership by everyone, not only by the leadership.\n\n* Be part of our **dynamic, international team**. We organise many team activities and afterworks (when possible). We are as serious about our work in digital democracy, as about having fun on our journey together.\n\n*  **Informal work vibe** with open communication and full transparency on results.\n\n* Participate in inspiring team lunches, our company book club, bi-quarterly town halls and impact meetings, bi-yearly off-site **team retreats**.\n\n* Work 10% of your time on **personal projects and self-development** for the long run. We’re growing fast together, both collectively and individually.\n\n* Receive a **competitive salary package**, incl. perks such as 26 paid holidays, personal development budget, well-being budget, participation in collective bonus plan, your own laptop, full flexibility on working remotely, and much more.\n\n_CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply._ \n\nPlease mention the words **INSECT KIT TORCH** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $50,000 — $70,000/year\n \n\n#Location\nWorldwide

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?\n\nYou have come to the right place.\n\nCitizenLab, a social impact scale-up with headquarters in Brussels and offices in New York, Amsterdam, Paris, Berlin, and London, aims to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by over 300 cities and municipalities in +10 different countries, facilitating two-way communication between governments and their citizens. Since it was founded in 2015, CitizenLab gave +750,000 citizens a direct voice in local politics and got recognized as 'Best Social Impact Startup in Europe'. CitizenLab is looking for purpose-driven talent to join us on our mission to have +2.5 million citizens make their voice heard via its e-democracy platforms in cities across the globe.\n\n**Digital Marketer at CitizenLab**\n\nAs our Digital Marketer, your main goal will be to raise brand awareness and build a strong online presence via its social media channels. You will run targeted marketing campaigns and help optimise our website for visitor-to-lead conversion. On this journey, you will work on our five-person Marketing team, and collaborate closely together with our Sr. Content Strategist and Growth Manager on shared goals around demand generation.\n\nYour main responsibilities will be to:\n\n* Design, implement, and manage a revamped **social media strategy** for increased engagement and traffic to our website.\n\n* Coordinate across teams to compile and localise our **monthly company newsletter** for all markets.\n\n* Assist with **website management** across languages and markets, and run website experiments to improve conversions.\n\n* Craft and manage **digital marketing campaigns** across channels (incl. social media, SEM, email, landing pages) in close collaboration with our Growth Marketer and Product Marketing Manager.\n\n* Partner with our Sr. Content Strategist to implement our **content strategy**, incl. the creation of blog articles and guides, as well as the enablement of content partnerships (e.g. through media kits).\n\n* Identify trends and insights in civic tech or from our customers, and help **optimize our content and campaigns** through your suggested formats and topics.\n\n* Participate in **brainstorming** on new, creative growth strategies. Within the marketing team, we test, fail, test again, succeed, and scale.\n\n**What do we expect from you?**\n\nYou like working in a small and agile team with a strong bias for action—we ideate, we experiment, we learn. You are curious, open-minded, and you proactively search for new insights in the field of digital democracy. Besides, you are eager to learn quickly and recognise yourself in the following profile:\n\n* Demonstrable **+2y experience** in (digital) marketing or communications, including at least one year in social media strategy.\n\n* Expert in the **social media marketing** domain, as well as a good understanding of digital marketing channels such as email and SEM.\n\n*  **Tech-savvy and experienced working with digital tools** for social media (Hootsuite). Big plus if you’re familiar with website management (Webflow, Wordpress), email (Mailchimp), and analytics tools (GA).\n\n* Ability and excitement to work in a **fast-paced environment**. Team player spirit to thrive in a cross-functional and **collaborative** set-up.\n\n*  **Autonomous** work style. You have the ability to lead and execute projects from start to finish, thanks to a strong skill set in **project management and communication**.\n\n* Very good proficiency in **English**. Dutch, French, and other European languages are a plus.\n\nEagerness to learn, talent, and enthusiasm are more important than ticking the boxes though. Even if not all desired requirements are met, but you're very excited about the role, we want to hear from you.\n\n**  \n**\n\n**What can you expect from us?**\n\n* Unlock your full potential and have a **social** **impact at scale**. We're daily working with +300 governments to connect them to their citizens.\n\n* Become a key factor in our rapid transition from startup to a **scaleup** (50 employees), and our expansion from Europe to the United States .\n\n* Work in a **fast-paced, collaborative and supportive** environment. We share a participatory culture of autonomy and ownership by everyone, not only by the leadership.\n\n* Be part of our **dynamic, international team**. We organise many team activities and afterworks (when possible). We are as serious about our work in digital democracy, as about having fun on our journey together.\n\n*  **Informal work vibe** with open communication and full transparency on results.\n\n* Participate in inspiring team lunches, our company book club, bi-quarterly town halls and impact meetings, bi-yearly off-site **team retreats**.\n\n* Work 10% of your time on **personal projects and self-development** for the long run. We’re growing fast together, both collectively and individually.\n\n* Receive a **competitive salary package**, incl. perks such as 26 paid holidays, personal development budget, well-being budget, participation in collective bonus plan, your own laptop, full flexibility on working remotely, and much more.\n\n_CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply._ \n\nPlease mention the words **MATCH EQUAL FEW** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $40,000 — $50,000/year\n \n\n#Location\nWorldwide

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?\n\nYou have come to the right place.\n\nCitizenLab, a social impact scale-up with headquarters in Brussels and offices in New York, Amsterdam, Paris, Berlin, and London, aims to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by over 300 cities and municipalities in +10 different countries, facilitating two-way communication between governments and their citizens. Since it was founded in 2015, CitizenLab gave +750,000 citizens a direct voice in local politics and got recognized as 'Best Social Impact Startup in Europe'. CitizenLab is looking for purpose-driven talent to join us on our mission to have +2.5 million citizens make their voice heard via its e-democracy platforms in cities across the globe.\n\n**Brand Designer at CitizenLab**\n\nAs our Brand Designer, your main goal will be to further develop a strong (visual) CitizenLab brand, enable all of our teams to use brand elements consistently, and thereby deliver seamless experiences along the entire customer journey. You will be part of our five-person Marketing team, collaborate closely with other teams (Business Dev, GovSuccess, People & Operations), and liaise with the Product Designers to ensure brand consistency in our products, too.\n\nYour main responsibilities will be to:\n\n* Further develop the **visual identity** for our CitizenLab brand, and manage a component library as an extension of it (illustrations, icons, colors, typography, animations, etc.).\n\n* Design **visual concepts** **and key assets** across teams (e.g. website design, company deck, event materials).\n\n*  **Enable colleagues**, including non-designers, to create on-brand assets (e.g. social media posts, ebooks, emails). Be an **advocate for consistent and cohesive design** throughout the company.\n\n* Collaborate with your Marketing colleagues on new media formats (infographics, video, interactive web pages, etc.) for more **visual storytelling**.\n\n* Collaborate with Product Design to create and maintain a cohesive and **consistent brand experience** between Marketing and Product.\n\n* Research and develop a greater understanding of **CitizenLab’s audiences**; iterating to keep our brand experience relevant and relatable.\n\n* Facilitate an **iterative and inclusive design process**, informed by our strategic positioning, audiences, and marketing strategies.\n\n**What do we expect from you?**\n\n* 3+ years of relevant work experience in **branding or graphic design**.\n\n* Demonstrable experience designing strategic **omni-channel experiences** at an agency or technology company. SaaS/B2B experience preferred.\n\n*  **Hands-on experience** with visual branding (logo, typography, color), web layout design, print production, photo and video, and more.\n\n* Excellent familiarity with **design tools (Figma)**, incl. video editing software.\n\n* Boundless **creativity** to take our brand to the next level, and a **hands-on mentality** to turn all these ideas into finished products yourself.\n\n* Proactively incorporate **feedback** in your process and take/give direction well.\n\n* Team player with strong **communication and presentation** skills.\n\n* Strong ability to **prioritize work** and resources across various projects.\n\n* Keen interest in contributing to our **digital democracy mission** and making an impact through citizen participation. Any experience in/with the public sector is a plus.\n\nEagerness to learn, talent, and enthusiasm are more important than ticking the boxes though. Even if not all desired requirements are met, but you're very excited about the role, we want to hear from you.\n\n**What can you expect from us?**\n\n* Unlock your full potential and have a **social** **impact at scale**. We're daily working with +300 governments to connect them to their citizens.\n\n* Become a key factor in our rapid transition from startup to a **scaleup** (50 employees), and our expansion from Europe to the United States.\n\n* Work in a **fast-paced, collaborative and supportive** environment. We share a participatory culture of autonomy and ownership by everyone, not only by the leadership.\n\n* Be part of our **dynamic, international team**. We organise many team activities and afterworks (when possible). We are as serious about our work in digital democracy, as about having fun on our journey together.\n\n*  **Informal work vibe** with open communication and full transparency on results.\n\n* Participate in inspiring team lunches, our company book club, bi-quarterly town halls and impact meetings, bi-yearly off-site **team retreats**.\n\n* Work 10% of your time on **personal projects and self-development** for the long run. We’re growing fast together, both collectively and individually.\n\n* Receive a **competitive salary package**, incl. perks such as 26 paid holidays, personal development budget, well-being budget, participation in collective bonus plan, your own laptop, full flexibility on working remotely, and much more.\n\n_CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply._ \n\nPlease mention the words **VIEW INDEX CLICK** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $50,000 — $60,000/year\n \n\n#Location\nWorldwide

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?\n\nYou have come to the right place.\n\nCitizenLab, a social impact scale-up with headquarters in Brussels and offices in New York, Amsterdam, Paris, and London, aims to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by over 270 cities and municipalities in 15+ countries, facilitating two-way communication between governments and their residents. Since it was founded in 2015, CitizenLab has enabled 500,000+ community members to weigh in on the local topics they care about, and got recently recognized as 'Best Social Impact Startup in Europe'.\n\n**DevOps Engineer** **at CitizenLab**\n\nAs our DevOps Engineer in our new Platform Squad, you will have a horizontal role to provide the software engineers (12) in our 3 product squads with an optimal development experience, and our customers with a solid platform.\n\nYour main responsibilities include:\n\n* Be proactive in improving our **infrastructure’s** resilience, security, performance, and cost-effectiveness\n\n* Ensure **service availability** towards customers and internally\n\n* Provide **developers** with useful **tooling** to develop, deploy and monitor their work\n\n*  **Educate** the team to grow their autonomy with respect to DevOps challenges\n\n### **What do we expect from you?**\n\nAs our DevOps Engineer, you’re expert and passionate about infrastructure and automation. You have:\n\n* Solid experience with **AWS** and other cloud providers, applying an infrastructure as code approach\n\n* Familiarity with **container orchestration** services like Docker Swarm and Kubernetes\n\n* Experience administering **CI/CD** tools like CircleCI\n\n*  **Linux** server administration experience\n\n* Proven track record **empowering developers** by working closely with them\n\n* Experience as a **web app developer** is a bonus\n\n* Deeper understanding on **PostgreSQL** internals is a bonus\n\n* Ability to relocate to **Brussels** is a plus, but not a hard requirement \n\nEagerness to learn, talent, and enthusiasm are more important than ticking the boxes though. Even if not all desired requirements are met, but you're very excited about the role, we want to hear from you.\n\n### **What can you expect from us?**\n\n* Unlock your full potential and have a social **impact at scale**. Day-to-day we work with local government leaders across the world to help them connect with their communities.\n* Become a key factor in our rapid transition from a startup to a **scaleup** (50 employees), and our expansion from Europe to the United States.\n* Work in a **fast-paced, collaborative, and supportive** environment. We share a participatory culture of autonomy and ownership by everyone, not only by leadership.\n* Be part of our **dynamic, international team**. We organize many team activities and afterworks (when possible). We are as serious about our work in digital democracy as we are about having fun on our journey together.\n* Enjoy an **informal work vibe** with open communication and full transparency on results.\n* Participate in **leadership meetings**, inspiring team lunches, our company book club, bi-quarterly strategic town halls, and yearly off-site team retreats.\n* Spend 10% of your time on **personal projects and self-development** for the long run. We’re committed to both collective and individual growth.\n* Receive a **competitive salary package**, incl. perks such as 26 paid holidays, a professional development budget, well-being budget, collective bonus plan, your own laptop, full flexibility on working from home, and much more.\n\n__CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, genders, experiences, abilities, and perspectives to apply.__ \n\nPlease mention the words **CURIOUS SALMON DELAY** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $70,000 — $90,000/year\n \n\n#Location\n🇪🇺 EU-only

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?\n\nYou have come to the right place.\n\nCitizenLab, a social impact scale-up with headquarters in Brussels and offices in New York, Amsterdam, Paris, Berlin, and London, aims to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by over 300 cities and municipalities in +10 different countries, facilitating two-way communication between governments and their citizens. Since it was founded in 2015, CitizenLab gave +750,000 citizens a direct voice in local politics and got recognized as 'Best Social Impact Startup in Europe'. CitizenLab is looking for purpose-driven talent to join us on our mission to have +2.5 million citizens make their voice heard via its e-democracy platforms in cities across the globe.\n\n**Tech Lead at CitizenLab**\n\nAs a Tech Lead at CitizenLab, your goal is to help your product development squad align on priorities, task decomposition, and planning. As the Tech Lead, you are not only contributing code yourself, but you are also coaching and enabling your squad colleagues to contribute more effectively.\n\nThe small, cross-functional squads consist of a product manager, designer, and 4-5 engineers. We are opening the Tech Lead position on the Engagement and Insights squads. Engagement’s main goal is to build innovative methods for input collection and deliver a seamless participation experience for citizens. Engagement is the squad working on our core product and has a strong focus on our social impact. Once the input is collected, Insights will make the data actionable for policy-makers and help them better inform their public decisions. Insights builds product features to optimally support input processing through natural language processing, and visualise the data insights in a compelling and user-friendly way.\n\nYour responsibilities will include:\n\n* Taking responsibility for the **week-to-week planning** of the squad, in close collaboration with your engineering colleagues and product manager.\n\n* Guiding the squad through **technical specifications** and decomposition of tasks.\n\n* Giving feedback to the designer and product manager on **feasibility and effort**.\n\n* Follow up on **feature progress** and report to the product manager and CTO.\n\n* Identifying **blockers** and issues early on, and working together with the squad to prevent them.\n\n* Implementing **continuous process improvements** to boost developer experience and productivity.\n\n* Acting as a **sounding board** to developers and helping resolve technical challenges.\n\n* Aligning with the CTO and lead architect on the **technical direction** of the product.\n\n*  **Contributing code** yourself, when all of the above has been taken care of.\n\nAt CitizenLab, we work in small teams where members collectively take ownership of the outcome of the features they build. We work in very small iterations and release continuously. We’re strong believers in user testing and understanding live product usage.\n\n**What do we expect from you?**\n\n* You have several years of experience in a **technical leadership** position, preferably in a tech scale-up environment.\n\n* You have a **collaborative, empathetic, and participatory leadership** style. We are looking for a facilitator and mentor, more than a manager.\n\n* You know **Ruby** well and have contributed **full-stack** to user-facing web applications.\n\n* You have some experience with **React** and Typescript.\n\n* (Only relevant for Insights:) You have dealt with **end-to-end complexities of web applications** that apply machine learning or big data before as a developer, from the AI models, through the back-end APIs, to the UI. You understand the fundamentals of **machine learning** and have toyed around with Python.\n\n* You are a great **communicator and listener**. You enjoy making people around you grow.\n\n* You have a keen interest in contributing to our **digital democracy mission** through our product and working on the topic of citizen participation.\n\n*  **Relocating to Brussels** is not a must, but would be a big plus. Working in more or less the same time zone (CET) is a must.\n\nEagerness to learn, talent, and enthusiasm are more important than ticking the boxes. Even if not all desired requirements are met, but you're very excited about the role, we want to hear from you.\n\n**  \n**\n\n**What can you expect from us?**\n\n* Unlock your full potential and have a **social** **impact at scale**. We're daily working with +300 governments to connect them to their citizens.\n\n* Become a key factor in our rapid transition from startup to a **scaleup** (50 employees), and our expansion from Europe to the United States.\n\n* Work in a **fast-paced, collaborative and supportive** environment. We share a participatory culture of autonomy and ownership by everyone, not only by the leadership.\n\n* Be part of our **dynamic, international team**. We organise many team activities and afterworks (when possible). We are as serious about our work in digital democracy, as about having fun on our journey together.\n\n*  **Informal work vibe** with open communication and full transparency on results.\n\n* Participate in inspiring team lunches, our company book club, bi-quarterly town halls and impact meetings, bi-yearly off-site **team retreats**.\n\n* Work 10% of your time on **personal projects and self-development** for the long run. We’re growing fast together, both collectively and individually.\n\n* Receive a **competitive salary package**, incl. perks such as 26 paid holidays, personal development budget, well-being budget, participation in collective bonus plan, your own laptop, full flexibility on working remotely, and much more.\n\n_CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply._\n \n\nPlease mention the words **DOMAIN BONE CLUMP** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $90,000 — $110,000/year\n \n\n#Location\n🇪🇺 EU-only

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?\n\nCitizenLab, a social impact scale-up with headquarters in Brussels and offices in New York, Amsterdam, Paris, and London, aims to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by over 300 cities and municipalities in 15+ countries, facilitating two-way communication between governments and their residents. Since it was founded in 2015, CitizenLab has enabled 750,000+ community members to weigh in on the local topics they care about, and got recently recognized as 'Best Social Impact Startup in Europe'. \n\n**Full-Stack Engineer** **at CitizenLab**\n\nAs a Full-Stack Engineer in the Engagement squad, you contribute to our core product, which allows local governments to engage their citizens through a wide range of digital participation methods. You’re part of a cross-functional squad. While you can contribute to both our Ruby back-end and our React front-end, you specialize in one. You help your colleagues to bridge knowledge gaps.\n\nAt CitizenLab, we work in small teams where members collectively take ownership of the outcome of the features they build. We work in short iterations, test rigorously and release continuously. We’re strong believers in user testing and understanding live product usage.\n\nYour responsibilities:\n\n* You actively contribute to the specifications of **new features**, uncovering technical constraints and breaking down the work in iterations and tasks.\n\n* You **take ownership** over your **tasks** and implement them in close contact with your colleagues.\n\n* You take into account all aspects, from data models to testing, to performance, **delivering well-engineered scalable solutions.**\n\n* You bridge the back-end/front-end knowledge gaps for your colleagues, seeing the full picture.\n\nYou deliver your work in small iterations, often soliciting **feedback** from colleagues, spontaneously and through code reviews.\n\n#### **What do we expect from you?**\n\nAs our Full-Stack Engineer with a front _or_ back-end focus:\n\n* You have multiple years of experience developing in **Ruby on Rails** _or_ **React** and have at least played around with the other, or very similar. Experience with **Elixir** is a plus.\n\n* You know how to implement a **modern user interface.**\n\n* You know how to implement a sound **API.**\n\n* You’re a firm believer in well-tested and **peer-reviewed** code.\n\n* You take **initiative** and like to be challenged.\n\n* The ability to relocate to **Brussels** is a plus, but not a requirement.\n\nEagerness to learn, talent, and enthusiasm are more important than ticking the boxes. Even if not all desired requirements are met, but you're very excited about the role, we want to hear from you.\n\n#### **What can you expect from us?**\n\n* Unlock your full potential and have a social **impact at scale**. We're daily working with +230 governments to connect them to their citizens.\n\n* Become a key factor in our rapid transition from startup to a **scaleup** (50 employees).\n\n* Work in a **fast-paced, collaborative and supportive** environment. We share a participatory culture of autonomy and ownership by everyone, not only by the leadership.\n\n* Be part of our **dynamic, international team**. We organize many team activities and afterworks (when possible). We are as serious about our work in digital democracy, as about having fun on our journey together.\n\n*  **Informal work vibe** with open communication and full transparency on results.\n\n* Participate in inspiring team lunches, our company book club, bi-quarterly strategic town halls, bi-yearly off-site **team retreats**.\n\n* Work 10% of your time on **personal projects and self-development** for the long run. We’re growing fast together, both collectively and individually.\n\n* Receive a **competitive salary package**, incl. perks such as 26 paid holidays, training budget, well-being budget, collective bonus plan, your own laptop, full flexibility on working from home, and much more.\n\n_CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply._ \n\nPlease mention the words **JOKE LIZARD SMART** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $70,000 — $90,000/year\n \n\n#Location\nEurope

\nDo you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?\n\nYou have come to the right place.\n\nCitizenLab, a social impact scale-up with headquarters in Brussels and offices in New York, Amsterdam, Paris, and London, aims to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by over 270 cities and municipalities in 15+ countries, facilitating two-way communication between governments and their residents. Since it was founded in 2015, CitizenLab has enabled 500,000+ community members to weigh in on the local topics they care about, and got recently recognized as 'Best Social Impact Startup in Europe'.\n\n\nTasks\n\n\nAs a Full-Stack Engineer in the Engagement squad, you contribute to our core product, which allows local governments to engage their citizens through a wide range of digital participation methods. You’re part of a cross-functional squad. While you can contribute to both our Ruby back-end and our React front-end, you specialize in one. You help your colleagues to bridge knowledge gaps.\n\nAt CitizenLab, we work in small teams where members collectively take ownership of the outcome of the features they build. We work in short iterations, test rigorously and release continuously. We’re strong believers in user testing and understanding live product usage.\n\nYour responsibilities:\n\n\n* You actively contribute to the specifications of new features, uncovering technical constraints and breaking down the work in iterations and tasks.\n\n* You take ownership over your tasks and implement them in close contact with your colleagues.\n\n* You take into account all aspects, from data models to testing, to performance, delivering well-engineered scalable solutions.\n\n* You bridge the back-end/front-end knowledge gaps for your colleagues, seeing the full picture.\n\n\n\n\nYou deliver your work in small iterations, often soliciting feedback from colleagues, spontaneously and through code reviews.\n\n\nRequirements\n\n\nAs our Full-Stack Engineer with a front or back-end focus:\n\n\n* You have multiple years of experience developing in Ruby on Rails or React and have at least played around with the other, or very similar. Experience with Elixir is a plus.\n\n* You know how to implement a modern user interface.\n\n* You know how to implement a sound API.\n\n* You’re a firm believer in well-tested and peer-reviewed code.\n\n* You take initiative and like to be challenged.\n\n* The ability to relocate to Brussels is a plus, but not a requirement.\n\n\n\n\nEagerness to learn, talent, and enthusiasm are more important than ticking the boxes. Even if not all desired requirements are met, but you're very excited about the role, we want to hear from you.\n\n\nBenefits\n\n\n\n* Unlock your full potential and have a social impact at scale. We're daily working with +230 governments to connect them to their citizens.\n\n* Become a key factor in our rapid transition from startup to a scaleup (50 employees).\n\n* Work in a fast-paced, collaborative and supportive environment. We share a participatory culture of autonomy and ownership by everyone, not only by the leadership.\n\n* Be part of our dynamic, international team. We organize many team activities and afterworks (when possible). We are as serious about our work in digital democracy, as about having fun on our journey together.\n\n* Informal work vibe with open communication and full transparency on results.\n\n* Participate in inspiring team lunches, our company book club, bi-quarterly strategic town halls, bi-yearly off-site team retreats.\n\n* Work 10% of your time on personal projects and self-development for the long run. We’re growing fast together, both collectively and individually.\n\n* Receive a competitive salary package, incl. perks such as 26 paid holidays, training budget, well-being budget, collective bonus plan, your own laptop, full flexibility on working from home, and much more.\n\n\n\n\n\n\nCitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Engineer, Full Stack, React, Ruby and SaaS jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n