\nAt HackerRank, we help over 2,500 of the most prestigious logos across industries find, hire, and upskill amazing developer talent using our SaaS-based Developer Skills Platform. We pioneered and continue to lead the developer skills market. At HackerRank, we are passionate about our mission to "Change the world to value skills over pedigreeโ. This position is Full-Time and Remote within the United States. \n\nAre you an experienced IT Admin looking for a new challenge? We are looking for a Fully Remote IT Admin to join our team and provide remote support to our employees in the AMER and EMEA regions. In this role, you will be responsible for ensuring IT service requests are met promptly and contributing to the overall success of our IT operations. The ideal candidate should have at least 3-4 years of experience with JAMF, OKTA, and administering Mac in a corporate environment. Previous IT Helpdesk or IT Support experience is also required. If you are a highly motivated and skilled individual who can work independently and as part of a team, we encourage you to apply.\nWhat They Will Be Working On:\n\n\n* Provide remote tier 1 & 2 support to the AMER and EMEA regions, in various SaaS applications, such as Okta, Google Suite, O365, Adobe, Atlassian, Slack, and Zoom\n\n* Efficiently identify, troubleshoot, and escalate technical issues for individuals and groups, while determining the appropriate course of action and promptly communicating and escalating severe issues as necessary.\n\n* Support remote users via Slack, Zoom, email, and desktop remote control software.\n\n* Oversee the entire lifecycle of laptops, mobile devices, inventory, and assets by managing vendor relationships, ordering, imaging, configuring laptops, providing maintenance, warranty support, collecting off-board equipment, and decommissioning hardware.\n\n* Ensure proper management of company assets and inventory by maintaining up-to-date end-user records, and ensuring that the inventory, asset management system, and MDM meet the necessary requirements for maintaining our security certifications.\n\n* Assist with new hire onboarding efforts, including delivering training, providing onboarding documentation, and setting up new hires with the appropriate hardware and SaaS access.\n\n* Collaborate with our EMEA MSP vendor to ensure timely delivery and return of assets to existing staff, new hires, and off-boarded employees.\n\n* Create and document processes, procedures, and support guides for staff to resolve common troubleshooting requests and internal IT processes.\n\n* Communicate IT concepts effectively to both technical and non-technical users.\n\n* Use data to make informed decisions and build processes accordingly.\n\n* Plan accordingly to manage ambiguity and ensure timely hardware delivery to all employees globally.\n\n* Personify the company's value of Customer Delight and build strong customer relationships by delivering customer-centric solutions..\n\n* Manage multiple projects efficiently, prioritizing and completing projects per IT Support SLA commitments.\n\n\n\nWhat We Are Looking For:\n\n\n* Provide Tier 1 & 2 support in an IT environment for internal customers, resolving incidents and fulfilling requests.\n\n* Configure and support macOS in a corporate environment, including troubleshooting issues and ensuring compatibility with various software applications.\n\n* Proficient with JAMF, Google Suite, Microsoft Office 365, Zoom, Atlassian, OKTA or other IDP to administer and manage the company's IT systems and tools.\n\n* Communicate effectively with customers and colleagues, utilising excellent interpersonal skills to build relationships and address concerns.\n\n* Work both independently and collaboratively as part of a team, contributing to the success of the organization.\n\n* Utilize strong problem-solving and analytical skills to identify and resolve technical issues and escalate when necessary.\n\n* Prioritize and manage multiple tasks and projects effectively, meeting deadlines and commitments.\n\n* Stay current with emerging trends and technologies in IT support, bringing innovative ideas to improve processes and workflows.\n\n\n\nWhat skills are non-negotiable to be successful in this role?\n\n\n* Experience with JAMF\n\n* Experience Mac\n\n* Experience with OKTA\n\n* Experience with G-Suite/Slack/Zoom\n\n\n\nWhat skills would be helpful but not required to be successful? \n\n\n\n* Strong customer support skills\n\n* Strong communication skills\n\n* Start up environment experience\n\n\n\nBenefits & Perks:\n\nWe have a full package of competitive benefits and perks which include:\n\n* One-time home office set up stipend\n\n* Monthly Remote Work Enablement Stipend\n\n* Professional Development Reimbursement\n\n* Wellbeing Benefits (Headspace, etc)\n\n* Flexible paid time off and paid leave for new parents\n\n* Insurance for all employees (term life, personal accident, medical) along with medical insurance for their dependents\n\n* Employee stock options, flexible work hours, and time off\n\n\n\nAbout HackerRank:\n\nHackerRank is a Y Combinator alumnus backed by tier-one Silicon Valley VCs with a total funding of over $100 million. The HackerRank Developer Skills Platform is the standard for assessing developer skills for 2,500+ companies across industries and 26.5M developers worldwide. Companies like LinkedIn, Stripe, and Peloton rely on HackerRank to objectively evaluate skills against millions of developers at every hiring process, allowing teams to hire the best and reduce engineering time. Developers rely on HackerRank to turn their skills into great jobs. Weโre data-driven givers who take full ownership of our work and love delighting our customers!\n\nHackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.\n\nWe offer a comprehensive total rewards package, in which youโll be rewarded based on your performance and recognized for the value you bring to the business. \n\nTotal compensation and benefits consist of salary, quarterly performance incentives, equity (stock options), medical, dental, vision, life insurance, travel insurance, monthly work-from-home stipend, learning and development reimbursements, flexible remote-first work culture, 401(K), flexible time off, generous parental leave and more. Under our flexible paid time off policy, youโll decide how much time you need based on your circumstances.\n\nCurrent base salary range: $60,000 - $80,000. The exact salary may vary based on skills, experience, location, market ranges, and other compensation offered. The salary range does not include other compensation components, commission (for sales-related roles), bonuses, or benefits for which you may be eligible. Salary may be adjusted based on business needs.\n\nNotice to prospective HackerRank job applicants:\nWeโve noticed fake accounts posing as HackerRank Recruiters on Linkedin and through text. These imposters trick you into paying them for jobs/providing credit check information.\nHereโs how to spot the real deal:\n\n\n* Our Recruiters use @hackerrank.com email addresses.\n\n* We never ask for payment or credit check information to apply, interview, or work here. \n\n\n\n\nThanks for your interest in HackerRank! \n\n#LI-Remote \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Admin and Mobile jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nMountain View, California, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho are Tide:\n\nAt Tide, weโre on a mission to save businesses time and money. Weโre the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. Weโre looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat weโre looking for:\n\nReporting to the Head of IT and InfraOps, you will be a support focused engineer and will have a background in IT Systems and cloud native administration. Youโll also be entrepreneurial and have the ability to work with a talented global team of engineers while demonstrating an appetite to gain good technical competency and ensuring that the highest levels of system availability, performance and security are met. \n\nAs an IT Enablement Engineer youโll be administering and maintaining IT cloud Infrastructure related technologies within Tide, while also providing 1st/2nd line support functions for the service desk and support teams.\n\nAs an IT Enablement Engineer youโll be: \n\n\n* Administering Tideโs Corporate IT and Infrastructure tech stack, managing current technologies, improving existing practices, integrating the multiples of SaaS applications with Tide systems\n\n* You will maintain the reliability of the macOS and Microsoft Windows platforms with deployment workflows, and software updates\n\n* You will work to scale our Mobile Device Management platforms to support fast-moving teams in a fast-paced environment while helping end users get the most out of their macOS and Windows devices.\n\n* Providing 1st/2nd line systems and application level support to end users\n\n* Troubleshooting problems, answering questions and providing training on IT Systems to end users.\n\n* Identifying, testing, and implementing workarounds for reported issues\n\n* Assist in the maintenance and rollout of new applications and their integrations.\n\n* Document procedures, policies, technical instructions and security practices\n\n\n\n\nWhat makes you a great fit: \n\n\n* You have working knowledge of the following MDM tools\n\n\n\n a. JAMF Cloud\n b. Microsoft Modern endpoint management tools - Intune.\n\n\n* You have knowledge about Okta & you have experience with Identity and Authentication tooling (Okta)\n\n* You have working knowledge of Atlassian backend.\n\n* Knowledge of Google workspace administration would be an added bonus.\n\n* You have knowledge about Windows devices and Windows OS troubleshooting, including device formatting and hardware preparation.\n\n* You have knowledge about Apple devices, Mac OS and its configuration.\n\n* You have a practical level of experience working with ITSM platforms and ticketing systems, specifically Atlassian (JIRA & Confluence)\n\n* Excellent customer focus and a can-do attitude and good communication skills\n\n\n\n\n \n\nWhat youโll get in return: \n\n\n* Competitive salary\n\n* Self & Family Health Insurance\n\n* Term & Life Insurance\n\n* OPD Benefits\n\n* Mental wellbeing through Plumm\n\n* Learning & Development Budget\n\n* WFH Setup allowance\n\n* 15 days of Privilege leaves\n\n* 12 days of Casual leaves\n\n* 12 days of Sick leaves\n\n* 3 paid days off for volunteering or L&D activities\n\n\n\n\n\nTidean Ways of Working \n\nAt Tide, weโre Member First and Data Driven, but above all, weโre One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe itโs what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyoneโs voice is heard.\n\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, macOS, Cloud, Microsoft, Mobile and Engineer jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew Delhi, Delhi, India
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.\n\n\nThe Passage team is building a standalone authentication and user management platform, Passage by 1Password. Passage enables developers to level up UX and account security in their apps with a modern user management platform that offers everything needed for identity, authentication, and authorization while progressively guiding users into the passwordless future.\n\n\nPassage is seeking an experienced senior mobile engineer to help build an internet-scale product. You will be contributing to critical and lasting technical decisions while working with the most modern technologies. Youโll focus on feature development and enhancements of the Passage product which will include new features to our admin console, native mobile SDKs, cross-platform SDKs (such as React Native and Flutter), drop-in components, and more.\n\n\nThis is a remote opportunity within Canada and the US.\n\n\n\nWhat we're looking for:\n* 5+ years of experience building polished, consumer-grade mobile applications\n* You love focusing on the developer experience and thrive when creating tools, libraries, and services that are truly delightful for other mobile developers to use\n* Exceptional skills in at least one of the following, and exposure to at least one other (bonus points for more than one): native iOS development, native Android development, Flutter, or React Native\n* You willingly dive into the nuances (and occasional quirks!) of building native and cross-platform mobile applications\n* You consider yourself (or are willing to become) a T-shaped developer and will bring both a depth of expertise and a breadth of competency and knowledge throughout the mobile ecosystem\n* You value autonomy and enjoy room to make decisions - we have a startup spirit and trust everyone's best judgment to keep a fast (and sustainable!) pace\n* Working collaboratively with others is second nature to you and something you thoroughly enjoy\n\n\n\nWhat you can expect:\n* Work closely with the team to design and build Passageโs mobile experience while contributing to the technical vision and roadmap for our mobile libraries (including iOS, Android, Flutter, and React Native)\n* Constructively identify and solve novel problems with our team\n* Improve engineering processes, and hold yourself and the team to a high standard of quality; consistently ship small features and improvements with minimal guidance and support from other team members\n* Create and maintain beautiful customer-facing example apps and documentation\n* Become a subject matter expert on all of Passage's mobile code from our SDKs to embeddable elements and beyond\n\n\n\nBonus points for:\n* Experience leveraging the latest mobile tooling to develop reliable and robust automated test suites ensuring high-confidence releases and high-quality code\n* Experience building or contributing to SDKs\n* An understanding of core web development concepts and some experience with modern front-end frameworks like Vue, React, Angular, etc\n* Familiarity with authentication protocols (e.g. WebAuthn, OIDC, etc)\n\n\n\n\n\nEven if you don't tick all those boxes, we'd like to hear from you.\n\n\nThe most important thing you can bring to this job is the drive to dive in, get the work done, and fix root causes instead of treating symptoms. We believe in continuous learning and support professional development on the job with a budget to back it up. If you bring a desire to do the right thing for our customers, a sense of ownership over the product you work on, and a focus on shipping quality code, we want to hear from you.\n\n\nUSA-based roles only: The Annual base salary for this role is between $153,000 USD and $207,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.\n\n\nCanada-based roles only: The Annual base salary for this role is between $140,000 CAD and $190,000 CAD, plus immediate participation in 1Passwordโs generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.\n\n\nAt 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.\n\n\nWhat we offer:\n\n\nWe believe in working hard, and resting hard. Weโre always looking for new ways to support our team members, but hereโs a glance at what we currently offer: \n\n\nHealth and wellbeing\n> ๐ถ Maternity and parental leave top up programs\n> ๐ Wellness spending account\n> ๐ Generous PTO policy \n> ๐ Company-wide wellness days off scheduled throughout the year \n> ๐ง Wellness Coach membership\n> ๐ฉบ Comprehensive health coverage\n\n\n Growth and future \n> ๐ Employee stock option program for all full time employees \n> ๐ธ Retirement matching program\n> ๐ก Training budget, 1Password University access, and learning sessions \n> ๐ Free 1Password account (and friends and family discount!) \n\n\nFlexibility and community\n> ๐ค Paid volunteer days \n> ๐ Employee-led DEI&B programs and ERGs\n> ๐ Fully remote environment\n> ๐ Peer-to-peer recognition through Bonusly \n\n\nYou belong here. \n\n\n1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. \n\n\nAccommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and weโll work to meet your needs. \n\n\nRemote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.\n\n\nSuccessful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.\n\n\nCandidate Privacy Notice\n\n\nWhen you apply for a position, refer a candidate, or are being considered for a role at AgileBits, Inc. (dba 1Password, 1Password, we, us, or our), your information is stored in Lever, in accordance with Lever's Service Privacy Notice. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background.\n\n\nCandidates may also optionally choose to self-identify their race/ethnicity, gender identity, sexual orientation, age, and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questionsโyour answers will not be linked to your name or job application, will not be visible to the hiring manager reviewing your application, and will in no way affect your job application. If you have any questions about the collection or use of this information, please contact [[email protected]].\n\n\nWhen we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how we use or process your information, or if you would like to ask to access, correct, or delete your information, please contact our privacy team at [[email protected]] or through 1Password Support. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, React, Education, Mobile, Senior and Engineer jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUS or Canada
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Planned Parenthood Federation of America is hiring a
Remote Salesforce Administrator
\nPlanned Parenthood is the nationโs leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nationโs largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. \n\n\nPlanned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.\n\n\nPlanned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund (PPAF) seeks a Salesforce Administrator. This job reports to the CRM Associate Director in the Development Systems team of PPFA. The Development Systems team supports the fundraising databases, system integration, reporting and analysis, and general data needs of the National Development division and those of the affiliates participating in the Collaborative Fundraising Program (CFP).\n\n\nPurpose:\n\n\nThe Salesforce Administrator is responsible for the configuration on PPFAโs Salesforce CRM platform used by 200+ users as our donor database as it is migrated from NGO Connect to the Non-Profit Success Pack (NPSP). The Salesforce Administrator will work closely with members of the Development Systems team and vendors to configure and customize Salesforce NPSP to meet the needs of each fundraising team and the National Office and CFP affiliates.\n\n\nThe Salesforce Admin assists in continuously improving and enhancing our Salesforce platform by gathering requirements and feedback from users and stakeholders and helping design best practice solutions.\n\n\nEngagement:\n \nโWork closely with the PPFA Salesforce CRM team to support 200+ National and CFP affiliate fundraising professionals.\nโWork closely with the Donor Database Support team to troubleshoot and resolve problems and support data hygiene initiatives. \nโCollaborate with Donor Database Support and Training staff to develop training and documentation of functionality and data model.\nโParticipate in the Salesforce community and events to stay informed about and influence the platform roadmap.\n\n\nDelivery:\n\n\nโAddress Salesforce Admin support tickets and support the Technical and User Support team in all aspects of user management, including troubleshooting and reviewing training documentation. Document case resolution information in the ticketing tracking system in Salesforce.\nโConfigure and customize solutions in the PPFA Salesforce environment, including custom objects and fields, workflows, sandboxes, roles, permission sets, and profiles. Support Salesforce configuration changes of page layouts, record types, dynamic layouts, apps, actions, mobile administration, security and access management.\nโHelp facilitate the NPSP release cycle, including sandbox testing and refreshes.\nโCreate and maintain technical documentation for Salesforce and PPFA NPSP releases\nโHelp in data management to improve Salesforce data quality, such as updating and/or implementing deduping rules and automation as needed\nโMaintain knowledge of and follow Salesforce and PPFA best practices for configuration while keeping abreast of PPFA security and privacy policies. \n\n\nKnowledge, Skills and Abilities (KSAs):\n \nโ3+ years of work experience\nโ1+ years of hands-on experience with strong Salesforce product knowledge \nโSalesforce Administrator certification a plus\nโExperience with nonprofit processes and/or Salesforce Nonprofit Success Pack (NPSP) product a plus\nโA strong understanding of the Salesforce platform and a desire to keep learning. \nโComfortable liaising with users, gathering requirements, and enjoying learning new business processes in order to translate them into technical solutions.\nโEmbraces change, flexible, and can easily adapt to new requests and business use case challenges\nโTeam player who is willing to contribute, learn, adapt and grow as part of a dynamic team managing a complex Salesforce environment\nโDemonstrates enthusiasm towards continued personal/professional development\nโCommitment to PPFAโs mission and diversity, equity, and inclusion, particularly surrounding race equity.\nโA deep commitment to Planned Parenthoodโs mission of promoting Sexual and Reproductive Health\n\n\nTravel: 0-10% domestic travel. \n\n\n\n\n\n\n$72,000 - $80,000 a year\n\nTotal offer package to include generous vacation + sick leave + paid holidays, individual/family provided medical, dental and vision benefits effective day 1, life insurance, short/long term disability, paid family leave and 401k. We also offer voluntary opt-in for Flexible Spending Account (FSA) and Transportation/Commuter accounts. \n\n\nWe value a truly diverse workforce and a culture of inclusivity and belonging. Our goal is to attract qualified candidates and encourage applications from all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We're committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.\n\n\nPPFA participates in the E-Verify program and is an Equal Opportunity Employer.\n\n\n#LI-SY1\n*PDN-HR\n\n\nRoles that are denoted as NYC, DC, or both will work a hybrid schedule, requiring 2-3 days per week in the office unless the role is denoted as onsite, which requires working onsite full time or 5 days per week. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Education and Mobile jobs that are similar:\n\n
$50,000 — $92,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Lead Product Manager Experience Foundations
\nDepartment: Experience Foundations\n\n \n\nWho are Tide:\n\nAt Tide, weโre on a mission to save businesses time and money. Weโre the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses. \n\nTide is about doing what you love. Weโre looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale. \n\nWhat weโre looking for:\n\nYou will be joining a new product area called Experience Foundations, with the impactful mission of evolving the end-to-end experiences across our whole global platform, to provide greater user value and drive differentiation. As one of the first and senior product people within this important and growing area, we are looking for an outstanding Lead Product Manager who is passionate about elevating user experiences and leading the future of our business and finance platform. This role is for you if you are a product leader with a deep understanding of user-first product development, have a hypothesis and data driven mindset, love everything about incremental discovery and delivery, outcome focused, and can confidently transform and lead cross functional teams to success! \n\nAs a Lead Product Manager youโll be:\n\n\n* You will own multiple product domain(s) from conception to implementation and beyond. You are responsible for driving the strategy and roadmap through effective prioritisation and mastery of your domain(s)\n\n* Establishing new customer facing and internal foundational products as this is a newly formed group. This will range from greenfield investments to rethinking existing solutions to drive strategic goals, user value and business impact\n\n* Hands on within the team to ensure have clear goals and well defined user stories and documents to support a heart beat of progress\n\n* Leading on improving agile ways of working within the teams work with daily; this is an exciting opportunity to establish a world-class team culture\n\n* Playing a global role, building for our growing international user base (currently within UK, India and Germany) across both mobile and web \n\n* Part of the foundational team driving the overall user and product experience across Tide\n\n* Working within a interdisciplinary role: you will work with Design, Engineering, Analyst, and Product Marketing, as well as other product groups across Tide to deliver a world-class product\n\n* Drive product discovery together with the product triad (engineering and design) and rapidly build prototypes by using qualitative and quantitative data to operationalize it\n\n* Managing other product managers and leading team members as we scale and grow this foundational team\n\n* Leading your team to deliver on ambitious goals and product outcomes; able to confidently apply continuous feedback frameworks and translate user value into business outcomes\n\n* Seen as a key leader within the experience foundations group and so will confidently and effectively communicate on strategic as well as tactical topics across the business. \n\n* Evangelist, the voice of the customer and your product area; inspiring your team and stakeholders to your product vision.\n\n\n\n\nWhat makes you a great fit:\n\n\n* You have at least 10 years of experience within product management and have deep exposure to the full product lifecycle\n\n* Strategic thinker and a pragmatic executioner with a track record of driving product innovation and results\n\n* You have experiencing managing and coaching others; ideally experience of managing product managers\n\n* You love to coach teams and individuals to success; through hands-on engagement and showcasing what good looks like. You the battle scars which enables you to naturally guide and inspire others\n\n* Easily identify opportunities for improvement and able to drive changes with impact and agility\n\n* You enjoy and have mastered how to navigate ambiguous and greenfield areas; identifying the incremental steps to progress, clarity on the key milestones and able to make timely adaptations to plans\n\n* Have perfected how to adapt your communication style to resonate at all levels. You are an excellent communicator and storyteller in both spoken and written English\n\n* Outcome focused, you are excited by driving tangible impact for both users and the business, and are able to confidently pivot to ensure this\n\n* User Obsessed; able to navigate how to build exceptional end-to-end experiences that resonate with consumers with differing needs \n\n* Able to define the right metrics and evaluate the nuances of both quantitative and qualitative data to understand what to do next\n\n* Understand the importance of good discovery and have perfected the craft; can confidently drive incremental (in)validation within the problem and solution space\n\n* Excel at simplifying and cutting through complexity and ambiguity, passionate about solving problems and finding innovative solutions \n\n* Empathic and an active listener\n\n* Have past experience working within platform or foundational product teams so understand the mechanics of scaling your products across organisations\n\n* Bonus, if you have some experience working in startups or scale-ups, building global products, and/or FinTech\n\n* Bonus, technical experience or education\n\n\n\n\nWhat youโll get in return:\n\nMake work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, youโll get:\n\n\n* Competitive salary\n\n* Self & Family Health Insurance\n\n* Term & Life Insurance\n\n* OPD Benefits\n\n* Mental wellbeing through Plumm\n\n* Learning & Development Budget\n\n* WFH Setup allowance\n\n* 15 days of Privilege leaves\n\n* 12 days of Casual leaves\n\n* 12 days of Sick leaves\n\n* 3 paid days off for volunteering or L&D activities\n\n* Stock Options\n\n\n\n\nTidean Ways of Working \n\nAt Tide, weโre Member First and Data Driven, but above all, weโre One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.\n\nTide is a place for everyone\n\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe itโs what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyoneโs voice is heard.\n\n#LI-EP1\n#LI-Remote\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Finance, Mobile and Senior jobs that are similar:\n\n
$40,000 — $97,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nHyderabad, Telangana, India
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.