About FreshBooks\n\nFreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.\nThe Opportunity - Site Reliability Engineer\n\nThe Infrastructure team at FreshBooks is looking for talented and experienced engineers to help us build and support our cloud-native infrastructure. Join our growing organization and you will get a chance to be in the driving seat of innovation and change at FreshBooks.\n\nAs a Site Reliability Engineer, you’ll be joining a team of technologists with a mix of specializations and skills. Our mandate is to provide secure, flexible and stable platform solutions that empower our feature development teams to create the highest quality services for our customers.\n\nWhat You'll Do as a Site Reliability Engineer\n\n\nDevelop, deploy, and operate cloud-native infrastructure in support of FreshBooks’ SaaS platform\n\nBring a mindset of standards and best practices to help create observability solutions that the team team wants to adopt\n\nParticipate in an on-call rotation\n\nDrive a culture of automation, both within the team and throughout the organization, to scale FreshBooks efficiently and reliably\n\nParticipate in technical discussions to aid system design, analysis, and troubleshooting\n\nHelp engineering teams to develop, test, debug and release scalable, resilient and highly available cloud-native applications\n\n\n\n\nWhat You'll Bring to the Role\n\n\n2+ years of experience with implementation, operations, and maintenance of cloud services\n\nAn understanding of importance of a strong feedback loop with other teams and individuals across the organization\n\nExposure to cloud-native approaches to security concerns\n\nHands-on experience with containers or container orchestration technologies such as: Kubernetes, Docker, Podman, Nomad\n\nExperience working with Infrastructure-as-Code tools such as Terraform, Pulumi\n\nSome experience working with one or more monitoring and observability tools such as: DataDog, Prometheus, Grafana, Honeycomb, Sensu, Zabbix\n\nHave assisted in identifying the root causes of production incidents, and worked with incident teams to restore service(s)\n\n\n\n\nYou'll Stand Out If You Bring Experience In\n\n\nExperience in building systems in a microservice environment, understanding the basic building blocks of resilient and scalable software\n\nExperience with Google Cloud Platform\n\nExperience with web applications developed in Python or Ruby\n\nKnowledge or experience in any of: web/network protocols, security, data persistence, and CI/CD pipelines\n\nAn understanding of modern software development practices: TDD/BDD, hexagonal design, etc.\n\nAn understanding of Linux primitives: process scheduling, signals, namespaces, authentication/authorization, etc.\n\n\n\nOur Commitments to You\n\nAt FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our employees:\n\n\n* 🩺 Comprehensive Compensation and Wellness Benefits. Including Pension Plan matched to your local office, stock options for every full time employee, generous time off, annual healthy living credit, and more.\n\n* 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.\n\n* 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Germany, Croatia, and Netherlands, and remote FreshBookers receive a home office credit to set up your home office.\n\n* 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organisation and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact. \n\n* 🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.\n\n\n\nClosing\n\nEven if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.\n\nFreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.\n\nFreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone (+1) 416-780-2700 and/or [email protected].\n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Python, Accounting, Cloud, Senior, Engineer and Linux jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCalgary, AB, Canada