\nJoin our small, fiery team on a mission to usher in the Bitcoin golden age.\nAbout Shakepay\n\nShakepay is reimagining financial services to give every Canadian their fair shake, by making it bitcoin-friendly, secure, and rewarding. When Shakepay launched in 2015, it quickly became one of Canadaโs fastest-growing financial institutions. Backed by top venture funds having raised $44M+ and trusted by over one million Canadians and counting. People who choose careers at Shakepay are helping shape a future of financial freedom, opportunity, and prosperity for all Canadians.\nFraud Operations Lead\n\nShakepay has an amazing, one-of-a-kind community of now over 1,000,000 shakers (aka โcustomersโ) who are as passionate about our brand as they are about bitcoin. A million is a lot of people, and each of them have decided individually to trust us. We take that trust seriously with a best-in-industry fraud team that is committed to detect, prevent, and investigate any fraud, every scam, and any user who seeks to take advantage of others on our platform. \n\nWeโre looking for a Fraud Operations Lead to manage our fraud team and implement strategies and protocols that protect our customers and the integrity of our products. It is our mission at Shakepay to usher in the Bitcoin Golden Age, and the road to get there is fraught with challenges that will require our fraud team to rethink, redefine, and evolve to combat increasingly sophisticated challenges. \nYou will \n\n\n* Build and train our amazing fraud and KYC teams while serving as the cultural and strategic leader of the team, including managing the day to day operations\n\n* Challenge the status quo by designing, implementing and managing new fraud strategies and tactics to create world-class fraud prevention and detection procedures\n\n* Help manage the implementation of new fraud vendors \n\n* Collaborate and strategize with cross-functional stakeholders to create and drive a long-term risk strategy that accelerates Shakepayโs ambitions and addresses existing problems \n\n* Design, update and enforce fraud and KYC related policies and procedures, and ensure processes are up to date\n\n* Drive the strategic direction of our KYC and KYB programs, including implementation and monitoring \n\n* Work closely with AML, KYC and support team members to ensure a great customer experience, while remaining compliant \n\n* Identify and deploy scalable business solutions that can be executed across the organization as Shakepay expands, optimizing for efficiency and effectiveness\n\n* Track risk performance and effectiveness of our efforts, help develop and prioritize long-term strategic plans for future growth\n\n* Stay on top of fraud trends and learn about industry norms in the Crypto space through independent research and sharing your knowledge\n\n* Oversee and audit investigations to ensure thoroughness and accuracy\n\n* Collaborate with law enforcement and external agencies when necessary\n\n\n\nMust have \n\n\n* 5+ years of experience with fraud investigations\n\n* 2+ years of managerial experience\n\n* Strong knowledge of preventive and reactive fraud mitigation strategies including those related to first-party and third-party fraud\n\n* Experience with KYC and KYB onboarding in the financial services sector, with a strong emphasis on crypto companies, money service businesses, and financial services providers\n\n* Ability to see the big picture while comfortable with day to day operations\n\n* Start up mentality: comfortable in an ambiguous and quick changing environment\n\n* Strong analytical and problem-solving skills with superior attention to detail\n\n* Strong verbal and written communication skills\n\n* Strong knowledge of blockchain transactions and Bitcoin\n\n* Confidence in problem identification and prioritization\n\n\n\nNice to have \n\n\n* Bilingual in English and French \n\n* Experience managing risk with Alloy\n\n* Formal education in forensic accounting/finance, criminology or data science \n\n* CFE (Certified Fraud Examiner) and/or ACAMS is a definite plus\n\n* Understanding of SQL and Python\n\n\n\nWhy join? \n\n\n* Be part of a groundbreaking journey: you'll live on the frontier of financial innovation. Bitcoin is rewriting the rules, and Shakepay is at the forefront.\n\n* Impact and scale: with only 2% of Canadians on Shakepay, the potential for growth is massive. You can help us bring Shakepay and bitcoin to all Canadians.\n\n* Rewarding benefits: we offer competitive compensation (every shaker owns stock options), benefits (health, dental, paramedical, disability, etc), and generous vacation time.\n\n* Embrace continuous learning: ambitious individuals with an insatiable thirst for knowledge will feel at home. Working at Shakepay means you'll be working in an environment that encourages constant growth and development.\n\n* Get paid in bitcoin: choose to take a percentage of your salary in the hardest, soundest money the world has ever known.\n\n* Work remote: work from anywhere in Canada. If you're in Montreal or Toronto, you can also work from our offices.\n\n\n\n\nWe understand that potential can be just as valuable as experience. If you're eager to learn, grow, and contribute to the mission but worry that you may not have the โrightโ experience, we still want you to apply. We encourage applications from everyone, regardless of background and life experience. Weโre firm believers that a little bit of slope makes up for a lot of y-intercept.\n\nFluency in English is required due to the percentage of English-speaking customers and the nature of our platform, which is available to all Canadians. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto and Bitcoin jobs that are similar:\n\n
$70,000 — $130,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nJoin our small, fiery team on a mission to usher in the Bitcoin golden age.\nAbout Shakepay\n\nShakepay is reimagining financial services to give every Canadian their fair shake, by making it bitcoin-friendly, secure, and rewarding. When Shakepay launched in 2015, it quickly became one of Canadaโs fastest-growing financial institutions. Backed by top venture funds having raised $44M+ and trusted by over one million Canadians and counting. People who choose careers at Shakepay are helping shape a future of financial freedom, opportunity, and prosperity for all Canadians.\nFraud Operations Lead\n\nShakepay has an amazing, one-of-a-kind community of now over 1,000,000 shakers (aka โcustomersโ) who are as passionate about our brand as they are about bitcoin. A million is a lot of people, and each of them have decided individually to trust us. We take that trust seriously with a best-in-industry fraud team that is committed to detect, prevent, and investigate any fraud, every scam, and any user who seeks to take advantage of others on our platform. \n\nWeโre looking for a Fraud Operations Lead to manage our fraud team and implement strategies and protocols that protect our customers and the integrity of our products. It is our mission at Shakepay to usher in the Bitcoin Golden Age, and the road to get there is fraught with challenges that will require our fraud team to rethink, redefine, and evolve to combat increasingly sophisticated challenges. \nYou will \n\n\n* Build and train our amazing fraud and KYC teams while serving as the cultural and strategic leader of the team, including managing the day to day operations\n\n* Challenge the status quo by designing, implementing and managing new fraud strategies and tactics to create world-class fraud prevention and detection procedures\n\n* Help manage the implementation of new fraud vendors \n\n* Collaborate and strategize with cross-functional stakeholders to create and drive a long-term risk strategy that accelerates Shakepayโs ambitions and addresses existing problems \n\n* Design, update and enforce fraud and KYC related policies and procedures, and ensure processes are up to date\n\n* Drive the strategic direction of our KYC and KYB programs, including implementation and monitoring \n\n* Work closely with AML, KYC and support team members to ensure a great customer experience, while remaining compliant \n\n* Identify and deploy scalable business solutions that can be executed across the organization as Shakepay expands, optimizing for efficiency and effectiveness\n\n* Track risk performance and effectiveness of our efforts, help develop and prioritize long-term strategic plans for future growth\n\n* Stay on top of fraud trends and learn about industry norms in the Crypto space through independent research and sharing your knowledge\n\n* Oversee and audit investigations to ensure thoroughness and accuracy\n\n* Collaborate with law enforcement and external agencies when necessary\n\n\n\nMust have \n\n\n* 5+ years of experience with fraud investigations\n\n* 2+ years of managerial experience\n\n* Strong knowledge of preventive and reactive fraud mitigation strategies including those related to first-party and third-party fraud\n\n* Experience with KYC and KYB onboarding in the financial services sector, with a strong emphasis on crypto companies, money service businesses, and financial services providers\n\n* Ability to see the big picture while comfortable with day to day operations\n\n* Start up mentality: comfortable in an ambiguous and quick changing environment\n\n* Strong analytical and problem-solving skills with superior attention to detail\n\n* Strong verbal and written communication skills\n\n* Strong knowledge of blockchain transactions and Bitcoin\n\n* Confidence in problem identification and prioritization\n\n\n\nNice to have \n\n\n* Bilingual in English and French \n\n* Experience managing risk with Alloy\n\n* Formal education in forensic accounting/finance, criminology or data science \n\n* CFE (Certified Fraud Examiner) and/or ACAMS is a definite plus\n\n* Understanding of SQL and Python\n\n\n\nWhy join? \n\n\n* Be part of a groundbreaking journey: you'll live on the frontier of financial innovation. Bitcoin is rewriting the rules, and Shakepay is at the forefront.\n\n* Impact and scale: with only 2% of Canadians on Shakepay, the potential for growth is massive. You can help us bring Shakepay and bitcoin to all Canadians.\n\n* Rewarding benefits: we offer competitive compensation (every shaker owns stock options), benefits (health, dental, paramedical, disability, etc), and generous vacation time.\n\n* Embrace continuous learning: ambitious individuals with an insatiable thirst for knowledge will feel at home. Working at Shakepay means you'll be working in an environment that encourages constant growth and development.\n\n* Get paid in bitcoin: choose to take a percentage of your salary in the hardest, soundest money the world has ever known.\n\n* Work remote: work from anywhere in Canada. If you're in Montreal or Toronto, you can also work from our offices.\n\n\n\n\nWe understand that potential can be just as valuable as experience. If you're eager to learn, grow, and contribute to the mission but worry that you may not have the โrightโ experience, we still want you to apply. We encourage applications from everyone, regardless of background and life experience. Weโre firm believers that a little bit of slope makes up for a lot of y-intercept.\n\nFluency in English is required due to the percentage of English-speaking customers and the nature of our platform, which is available to all Canadians. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto and Bitcoin jobs that are similar:\n\n
$70,000 — $130,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nToronto, Ontario, Canada
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout the Position\n\nOur Client Services Specialists (โCSSโ) serve as the primary point of contact for customers. They are sFOXโs voice to the client and provide the connection between our Sales, Compliance, and Operations teams. Our CSSs possess a "second-to-none" work ethic and an upbeat, positive and passionate attitude about customer service. By responding promptly to client requests, and possessing an acute awareness that allows them to anticipate the client's needs and exceed expectations, our Customer Success is critical to the success of helping maintain sFOXโs exemplary customer brand.\n\nWhat You'll Do\n\n\nAbove all else, provide a best-in-class customer service experience over the phone and through various communication tools responding to client requests and anticipating unstated needs\n\nThrough demonstrated effective listening, can analyze customer problems and provide information and solutions in a timely and efficient manner\n\nCommunicate with customers directly over the phone or email to identify potential fraud\n\nThoroughly account information as part of client onboarding\n\nWork efficiently and effectively, both as a team and independently, documenting request outcomes for accurate tracking and analysis\n\nDevelop and maintain positive customer relations and coordinates with other departments within the company to ensure customer requests and questions are handled appropriately and in a timely manner\n\nUtilizes appropriate resource materials to effectively and accurately interpretโ respond and resolve customer inquiries and problems\n\nEmploys strong interpersonal skills to handle difficult calls courteously and professionally\n\n\n\n\nQualifications\n\n\n2+ years of experience providing customer service through phone, email, and chat\n\nAbility to handle time sensitive client inquiries with a sense of urgency and care\n\nExceptional oral and written communication skills\n\nAbility to communicate and collaborate with cross-functional teams\n\nStrong organizational and problem solving skills\n\n\n\n\nNot Required, but Nice to Have\n\n\nStrong knowledge of Excel\n\nKnowledge or experience with AML compliance regulations\n\nExperience in a trading firm, payment processing, bitcoin / crypto currency is a plus\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto and Crypto jobs that are similar:\n\n
$90,000 — $180,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nKingston, Saint Andrew, Jamaica
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout us\n\nXapo Bank has been at the forefront of Bitcoin innovation for over a decade. We started by mastering Bitcoin custody, earning the reputation as the 'Fort Knox of Bitcoin.' As the industry evolved, so did we. Today, we empower people globally to use their Bitcoin securely, providing unparalleled growth opportunities.\n\nWe believe that Bitcoin will do for money, what the internet did for information. Our goal is to provide a bridge between digital assets and traditional financial services.\n\nXapo Bank is the first product of its kind: a platform that bridges the gap between crypto and traditional banking services. Headquartered in Gibraltar, we are regulated and licenced bank and in addition, Xapo VASP is regulated and authorised as a Distributed Ledger Technology Provider to provide crypto services.\n\nDiversity is at the core of our identity. We are a global, fully distributed team of over 140 dedicated professionalsโXapiens, as we call ourselvesโworking remotely across more than 40 countries. Our mission is to recruit the finest talent worldwide to realise our dream of changing the conventional ways of banking.\n\nOur Graduate Programme runs for a period of 12 months giving successful graduates the opportunity to become a full time Xapien once the programme has concluded. This role would therefore be a 12 month contract.\n\nOur Graduate Programme\n\nWe are searching for individuals at the start of their working life looking to propel their careers and make an impact in the Fintech, Banking, and Blockchain space. As part of our innovative business, you'll embark on a journey of professional growth, tackling real-world challenges, and shaping the future of Banking. From collaborating with top-tier professionals in this industry to leveraging cutting-edge technologies, this role promises a thrilling adventure filled with learning, creativity, and endless possibilities. \n\nWe are committed to helping you unleash your potential and carve out a path to success, are you ready to take on this challenge?\n\nPosition overview\n\nThe first step to building the foundation of your HR career is through an enriching HR graduate programme. The People team at Xapo Bank are in search of an individual with a keen interest in learning what it takes to run a People/HR team in an exciting industry blending the Fintech, Blockchain Technology, Crypto and Banking worlds. This programme would give the individual exposure to Talent and Talent Management, People/HR Operations and other special projects encompassing the entire People team.\n\nThe graduate programme is meant to be an opportunity to learn and grow your career with us, our expectation is that you will seize this opportunity.\n\nResponsibilities\n\nTalent Acquisition:\n\n\n* Shadowing - Shadowing the Talent team to understand the full Talent Acquisition process, from sourcing and application review to offer stage.\n\n* Sourcing - Assisting Talent team on sourcing requirements, gaining exposure to sourcing techniques and platforms used (for example; Greenhouse and LinkedIn).\n\n* Shortlisting - Assisting Talent team with shortlisting, understanding the principles and criteria, application review, and gaining exposure to different roles (across Tech and Business).\n\n* Interviewing - Gaining exposure to interviewing, initially through shadowing and learning interview techniques, and learning to conduct interviews.\n\n* Interview scheduling - Understanding the approach to interview scheduling, and the administrative as well as organizational skills required.\n\n* Feedback - Exposure to the principles around providing candidate feedback as well as obtaining candidate feedback in all stages of the hiring process.\n\n* Offer - Gaining exposure to the final stage of the talent acquisition process, offering a successful candidate the position and offer negotiation requirements. Gaining exposure to offer negotiation and general negotiation skills.\n\n* Documentation - Exposure to the administrative side of Talent Acquisition, documenting information, and updating policies or initiatives (for example updating project information on Confluence).\n\n* Special projects - Participation in special projects as required by the Talent team.\n\n\n\n\nPeople Operations:\n\nPreparation - Prepare various agreements and documents required, ensuring accuracy and compliance with company standards and legal regulations.\n\n\n* Assistance - Manage and respond to inquiries on the Jira helpdesk, ensuring timely and accurate resolutions.\n\n* Reviewing - Review company policies, guidelines, and procedures in accordance with legal requirements and best practices.\n\n* Support - Assist in preparing presentation decks for company-wide meetings.\n\n* Facilitation - Facilitate the nomination process for peer recognition during onboarding performance reviews.\n\n* Ensuring - Ensure all necessary forms are completed by new joiners as part of the onboarding process. Ensure timely completion of all required surveys.\n\n* Development - Develop and implement a comprehensive 90-day plan for new joiners to support their integration and success within the organization.\n\n* Providing Admin Support - Offer admin support and assistance across the people function.\n\n* Collaboration - Collaborate effectively with different teams to streamline processes and achieve departmental goals.\n\n* Ad-hoc queries - Handle ad-hoc queries and tasks as required to support the teamโs objectives\n\n\n\n\nSkills needed\n\n\n* Availability during GMT +/- 2 time -zone required\n\n* Communication skills, both written and verbal, English language, other languages are plus\n\n* Ability to prioritise tasks and work effectively in a fast-paced environment\n\n* Proficiency in Microsoft Office and/or Google suite\n\n* Organizational skills and attention to detail\n\n\n\n\nOther requirements\n\n\n* A dedicated workspace.\n\n* A reliable internet connection with the fastest speed possible in your area.\n\n* Devices and other essential equipment that meet minimal technical specifications.\n\n* Alignment with Our Values and the Xapo Values-Driven Leadership principles.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto, Finance and Legal jobs that are similar:\n\n
$80,000 — $180,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nGibraltar, Gibraltar
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This job post is closed and the position is probably filled. Please do not apply. Work for OTC Supply and want to re-open this job? Use the edit link in the email when you posted the job!
Do you want to join the future of finance?
Do you have a passion for research, investigation, and technology?
OTC Supply is a growing startup in Dubai specializing in trading virtual assets for B2B companies. Located in Dubai, weโre looking for a few experienced professionals to join our growing Operations team to help offer our demanded services to a different time zone. Prior experience in trading, blockchain investigations and cryptocurrency research is preferred, however we are open to those seeking a career change that have the requisite skills.
We are looking to do our interviews soon and fill this job as soon as possible.ย We are only considering candidates that do this quiz and fill this form: https://forms.gle/Jgcx6kejWjWhM2hS7
Please do the quiz above - only candidates that take this quiz seriously will be considered. Applications done via here alone will be ignored.
Responsibilities:
Assist in the design and implementation of business plans and procedures to drive growth and customer outcomes
Help maintain daily operations, security, financial & professional services, supporting and adjusting as necessary across core functions
Act as a liaison between company and customer for quality assurance โ striving for best in class outcomes for all stakeholders
Report on performance by analyzing and interpreting data and metrics
Manage relationships with partners and suppliers
Must cover North American time zone business hours. 9-5pm EST
Profile:
Excellent at mathematics and algebra
Excellent written and verbal Business English communication
Excellent analytical, interpersonal and organizational skills
Aptitude in decision-making and problem-solving
Excellent interpersonal skills
Ability to work independently and as a self-starter; adaptable and able to react quickly to changing business needs
Belief that cryptocurrencies are the future of payments and can change the world
Keen with learning about Cryptocurrency & Blockchain
Preferred qualifications:
Experience with Client Service
Experience with exchanges, wallets or other relevant financial services
B.S. or B.A. in accounting, finance, math, economics, business, engineering or other technical field
Experience with Blockchain analytics tools
Strong understanding of the cryptographic principles underpinning Blockchain technologies
2+ years of relevant work experience
Please mention the word REFORMED when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMzU=). This is a feature to avoid fake spam applicants. Companies can search these words to find applicants that read this and instantly see they're human.
Salary and compensation
$50,000 — $70,000/year
Benefits
๐ Distributed team
๐ Paid time off
๐ Learning budget
๐ฅง Pay in crypto
๐ซ No politics at work
How do you apply?
This job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Kraken Digital Asset Exchange and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 404 3 years ago
About Kraken\n\nKraken is changing the world. Join the revolution!\n\nOur mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.ย Founded in 2011 and with over 4 million clients, Kraken is one of the worldโs largest, most successful bitcoin exchanges and we are growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.ย We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent.\n\nIn our first decade Kraken has risen to become one of the best and most respected crypto exchanges in the world. We are changing the way the world thinks about money and finance. The crypto industry is experiencing unprecedented growth and Kraken is leading the charge. Weโve grown from 70 Krakenites in January 2017 to over 1800 today and we have no intention of slowing down.\n\nThis is a great opportunity for a Benefits professional who has already thrived in creating the bestโinโclass people experiences in highโgrowth organizations and who wants to get involved in an industry that is changing the world! This role will support the day-to-day operations of benefit programs while also managing projects within the benefits organization.ย \n\n\nWeโre powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.\n\nCheck out all our open roles atย https://www.kraken.com/careers. Weโre excited to see what youโre made of. ย \n\nLearn more about us\n\nWatch "Working at Kraken"\nFollow us on Twitter\nCatch up on our blog\nFollow us on LinkedIn \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto and Crypto jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Kraken Digital Asset Exchange and want to re-open this job? Use the edit link in the email when you posted the job!
The Growth Marketing Manager on the Cryptowatch team will be responsible for growing quality traffic to the Cryptowatch platform, and work closely with Product, Marketing, and Business Operations to learn about our audience, bring them to the platform, and share insights with our broader teams. This role will focus primarily on organic traffic generation, with some paid acquisition efforts. Entrepreneurial experience or mindset is necessary for this role - ideally, youโve been given zero budget and a mandate to grow traffic in a past project or role.\n\nYou will play a major role in the growth of [Cryptowat.ch](https://cryptowat.ch/) as the epicenter of the crypto trading world. You will need to build a deep understanding of our clients and audience, deftly handle multiple channels with a voice that fits our โbrandlessโ persona, and ruthlessly iterate tests to learn and improve. You will move seamlessly between strategy and execution rapidly with the goal of compounding the growth of quality traffic to the platform. \n\nSuccess in this role requires thriving in a fast-paced and collaborative environment where a go-getter attitude is a must. We work remotely, so this role requires strong self-management skills and a willingness to strive ahead with your ideas even when no one is watching. At Kraken, you will have an opportunity to grow a one-of-a-kind product in a fascinating intersection of finance and technology with a truly global team.\n\n# Responsibilities\n
* Understand and carry the modest, direct, and low-profile branding of Cryptowat.ch through every interaction we have with customers; work with Product to ensure that voice and tone are consistent in all communications.\n* Create and run campaigns across channels (social, email, display, search) to drive engagement and account creation for the Cryptowatch platform. \n* Grow our influence and impact on Google, Facebook, Twitter, Reddit, Telegram, and other channels heavily trafficked by our core audience of crypto traders. \n* Build partnerships with key industry influencers in the trading and crypto spaces to get Cryptowatch in front of as many potential clients as possible. \n* Create instructional content to help clients understand why they should use Cryptowatch and how they can leverage it most effectively.\n* Coordinate with marketing team to produce longer form, deep analysis in the right tone for the brand, and launch cross-channel campaigns to promote the content. \n* Learn about our clients and site visitors via surveys and interviews, and pass that intelligence to Product, Marketing, and Business Operations teams. \n\n# Requirements\n* 2+ years of experience in a similar growth marketing, user acquisition, digital marketing, affiliate marketing or social media management role. \n* Proven experience in recruiting affiliates, running ad campaigns and leveraging content to increase organic revenue.\n* Entrepreneurial and resourceful - come to the table with ideas, test them, and optimize the ones that fit with the brand and perform well for the bottom line. \n* Able to run multiple campaigns / threads at once while maintaining attention to detail.\n* Ability to quickly build systems using automation tools (Zapier, Reddit bots, etc) and clever process. \n* Experience working with data visualization and web analytics tools like Grafana and MixPanel, as well as automation tools like Zapier, Reddit bots, Buffer, etc a plus. \n* Former founder of a consumer-focused tool a plus.\n* Prior experience in crypto or fintech a plus. \n\nPlease mention the words **ARREST STOVE PENALTY** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMzU=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Crypto, Marketing, Web3, Blockchain, Bitcoin, Executive and Finance jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Location\nThe Americas or Europe
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Mothership and want to re-open this job? Use the edit link in the email when you posted the job!
Mothership is looking for you if you identify as a senior backend engineer with at least 6 years of experience behind you. You will have a challenge to design and implement a cryptocurrency exchange and it's sub-systems to handle dozens of thousands operations a second, make it scalable and reliable. As a senior engineer you will design micro-services and APIs, apply the best development practices with the high requirements for security, performance and reliability.\n\nYou should be able to use a modern technology stack and follow best design, coding and devops practices. You have strong skills, but are technology agnostic and can work with any tool to solve a problem. You think before you do and can articulate your decisions to teammates, provide specification and delivery roadmap. If you believe this sounds like you, then we'd love to welcome you to the Mothership Engineering team. \n\nPlease mention the words **CASE FIRST ABILITY** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yMzU=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to JavaScript, Crypto, Node, Senior, Golang, Backend, Web3, Blockchain, Bitcoin, Developer, Digital Nomad, DevOps and Engineer jobs that are similar:\n\n
$60,000 — $120,000/year\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.