\nAbout Firework\nJoin Firework – Where Innovation Meets Impact\n\n\nFirework is revolutionizing connected commerce with the world’s most advanced and largest AI-powered video commerce and engagement platform, trusted by the most innovative brands and leading retailers. We bring the energy of in-store experiences online by integrating content and conversational commerce to every digital touchpoint transforming how brands connect with audiences, convert interest into action, and build long-term customer loyalty. You’ll be part of a high-growth, team-centric environment where innovation thrives and collaboration fuels success. Having raised over $235m to date led by investors such as the SoftBank Vision Fund 2 and operating at a global scale, we offer unparalleled opportunities to work cross-functionally, solve complex challenges, and drive meaningful impact in the future of connected digital commerce. If you’re curious, ambitious, and energized by big ideas, Firework is the place to grow, lead, and shape the next era of online shopping—together.\n\n\nSummary\nFirework is a global start-up in high-growth mode with a vision to digitally transform video commerce. We are building a world-class global Sales Development team and looking for a talented, creative, and customer-centric Sr. Sales Development Representative to drive and support the growth of our sales pipeline opportunities. You are eager to learn, flexible to change, thrive in a goals-oriented environment, and excited about advancing your career in SaaS sales.\n\n\n\nWhat you’ll be doing\n* Support the sales process by researching accounts and contact prospects using a variety of outreach engagement tools and techniques to set meetings and generate pipeline leads for our mid-market sales team\n* Conduct discovery conversations with potential inbound and outbound prospects in assigned territory or categories\n* Generate qualified leads, meetings, and opportunities for the assigned Sales team by following up, qualifying warm inbound leads, and consultative selling\n* Work cross-functionally with Sales and other teams to increase conversion rates with high-quality pipeline \n* Work as a team to consistently achieve assigned individual and team quota of outbounds, qualifying calls, meetings set, and revenue potential\n* Maintain accurate data in Salesforce and other sales operations tools\n\n\n\nWe’ll be excited if you have\n* Bachelor’s degree\n* Minimum 1 year experience as an SDR owning outbound lead generation and prospecting and qualifying top of the funnel sales pipeline in both a high-velocity mid-market and enterprise sales organization\n* Ability to research and utilize salesforce or other CRM to generate leads\n* Strong written and verbal communication skills; excellent listening skillsSense of ownership; a self-starter with a positive and high sense of urgency\n* Willingness to work on a collaborative team in a fast-paced, startup environment\n* Fluency in French and English\n\n\n\n\n\n\nWe are looking for remote candidates based in México. \n\n\nDon’t hold back\nWe understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past.  As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Salesforce, Video and Sales jobs that are similar:\n\n $52,500 — $75,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nMéxico

About Phaidra\n\nPhaidra is building the future of industrial automation.\n\nThe world today is filled with static, monolithic infrastructure. Factories, power plants, buildings, etc. operate the same they've operated for decades — because the controls programming is hard-coded. Thousands of lines of rules and heuristics that define how the machines interact with each other. The result of all this hard-coding is that facilities are frozen in time, unable to adapt to their environment while their performance slowly degrades.\n\nPhaidra creates AI-powered control systems for the industrial sector, enabling industrial facilities to automatically learn and improve over time. Specifically:\n\n\n* We use reinforcement learning algorithms to provide this intelligence, converting raw sensor data into high-value actions and decisions.\n\n* We focus on industrial applications, which tend to be well-sensorized with measurable KPIs — perfect for reinforcement learning.\n\n* We enable domain experts (our users) to configure the AI control systems (i.e. agents) without writing code. They define what they want their AI agents to do, and we do it for them.\n\n\n\n\nOur team has a track record of applying AI to some of the toughest problems. From achieving superhuman performance with DeepMind's AlphaGo, to reducing the energy required to cool Google's Data Centers by 40%, we deeply understand AI and how to apply it in production for massive impact.\n\nPhaidra is based in the USA but 100% remote; we do not have a physical office. We hire employees internationally with the help of our partner, OysterHR. Our team is currently located throughout the USA, Canada, UK, Norway, Italy, Spain, Portugal, and India.\n\n**Please only apply to one opening. If you are a better fit for another opening, our team will move your application. Candidates who apply to multiple openings will not be considered.**\nWho You Are\n\nYou’re an independent worker, skilled in organization, planning, and project management. You have technical knowledge of industrial controls, building automation systems, and/or air or water cooled chiller plants. You have the drive to learn about different industries and technologies, and a passion to help customers operate their plant more efficiently and effectively with Phaidra’s AI supervisory control system.\n\nYou can take ownership of your assigned customers and delight them! You can guide internal and external teams as you coordinate the configuration and installation of the customers industrial plant AI Agents, and provide professional support while you grow customer relationships for future expansion and advocacy.\n\n*We are seeking a team member located within one of the following areas: United States, Canada, and Singapore. Candidates located in other APAC countries will also be considered. \nResponsibilities\n\n\n* Act as the project manager in the customization and deployment of the AI Agent for assigned customers. This includes establishing the project schedule, coordinating between internal and external teams, and monitoring progress to fulfill the contract.\n\n* Serve as the main point of contact for the customer in collaboration with the Phaidra Solutions Engineer, and draw on the Phaidra team to ensure an excellent customer experience.\n\n* Effectively communicate and manage at all levels within customer organizations, including executives, optimization and process engineers, operators and technicians.\n\n* Ensure the Solutions Engineer and Engineering teams have the information needed to customize the AI Agent and data connection for the customer.\n\n* Understand the customer journey as you help them adopt full autonomous control and expand AI supervisory control to other plants and facilities.\n\n* Work with our sales team to continuously improve how we set customer expectations in order to deliver a better customer experience.\n\n* Maintain clear and concise documentation of your projects meeting minutes, action items, project risks, and key decisions.\n\n* At the conclusion of an AI Agent autonomous install, continue to serve the customer by efficiently managing the SaaS to resolve product issues, improve system configuration, and meet all customer goals.\n\n\n\n\nIn your first 30 days…\n\n\n* You will be immersed in an onboarding program that introduces you to Phaidra and our product.\n\n* You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra.\n\n* You will join calls with current customers to familiarize yourself with managing customer installs.\n\n* You will familiarize yourself with our tools and process for developing customer schedules.\n\n* You will meet with the Solutions Architects, Strategic Account Lead, and members of the Engineering team to better understand challenges and opportunities with current processes.\n\n\n\n\nBy your first 60 days…\n\n\n* You will have a solid understanding of what Phaidra does and how we do it.\n\n* You will have met with team members across Phaidra and started building relationships that will help you be successful at your job.\n\n* You will have become proficient at navigating the Customer Success team’s processes and software tools.\n\n* You will learn how to manage customer related cases and assist with managing our customer service agreements.\n\n* You will assist in creating and managing project and process documentation.\n\n\n\n\nBy your first 90 days…\n\n\n* You will have been fully integrated into the Customer Success team and with Phaidra team members across the company.\n\n* You will have begun to manage your own customers and projects.\n\n* You will help improve our processes and project documentation.\n\n\n\nKey Qualifications\n\n\n* Minimum of 3+ years of technical project management experience.\n\n* 4-year college degree.\n\n* Experience working with diverse, remote teams to support enterprise customers.\n\n* Passion to learn about industrial controls and automation systems, industrial process heating and cooling systems, and AI Machine Learning technology.\n\n* Ability to learn quickly and explain complex domain specific concepts to non-domain experts.\n\n* Ability to translate a combination of customer-stated and customer-implied needs into coherent requirement documentation for use by the software development team.\n\n* Experience with both waterfall and agile scheduling tools.\n\n* Exceptional verbal, written, organizational, presentation, and communication skills.\n\n\n\nBonus\n\n\n* Understanding of industrial control and automation systems.\n\n* Understanding of industrial process heating and cooling systems and their applications within manufacturing environments.\n\n* Strong proficiency in working with industrial operations teams and contributing to solving field operations related problems and challenges (especially with data centers).\n\n* Project Management Professional (PMP) certification.\n\n\n\nBase Salary Range\n\n\n* Singapore Residents: S$99,200- S$181,200/year\n\n* United States Residents: $82,400- $180,000/year\n\n\n\n\nThis position will also include equity.\n\nThis is a best faith estimate of the base salary range for this position. Multiple factors such as experience, education, level, and location are taken into account when determining compensation.\nBenefits & Perks\n\n\n* Fast-paced and team-oriented environment where you will be instrumental in the direction of the company.\n\n* Phaidra is a 100% remote company with a digital nomad policy.\n\n* Competitive compensation & equity.\n\n* Outsized responsibilities & professional development.\n\n* Training is foundational; functional, customer immersion, and development training.\n\n* Medical, dental, and vision insurance (exact benefits vary by region).\n\n* Unlimited paid time off, with a minimum of 20 days off per year requirement.\n\n* Paid parental leave (exact benefits vary by region).\n\n* Home office setup allowance and company MacBook.\n\n* Monthly remote work stipend.\n\n\n\nOn being Remote\n\nWe are thoughtful about remote collaboration. We look to the pioneers - like Gitlab - for inspiration and best practices to create a stellar remote work environment. We have a documentation-first culture and actively practice asynchronous communication in everything we do. Our team stays connected through tools like Slack and video chat. Most teams meet daily, and we have dedicated all-hands meetings bi-weekly to build strong relationships. We hold virtual team building events once per month - and even hold virtual socials to watch rocket launches! We have a yearly in-person, all-company summit in locations like Seattle, Athens, Goa, and Barcelona.\nEqual Opportunity Employment\n\nPhaidra is an Equal Opportunity Employer; employment with Phaidra is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. We welcome diversity and strive to maintain an inclusive environment for all employees. If you need assistance with completing the application process, please contact us at [email protected].\nE-Verify Notice\n\nPhaidra participates in E-Verify, an employment authorization database provided through the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA). As required by law, we will provide the SSA and, if necessary, the DHS, with information from each new employee’s Form I-9 to confirm work authorization for those residing in the United States.\n\nAdditional information about E-Verify can be found here.\n\n#LI-Remote\n\nWE DO NOT ACCEPT APPLICATIONS FROM RECRUITERS.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Sales and Engineer jobs that are similar:\n\n $70,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSingapore

\nOur mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be ‘on the money'.\n\n\nRelay is entering an exciting new chapter of growth. We’re looking for a Director of Revenue Operations to help us scale our Operations and Sales engine. This is a unique opportunity to design, build, and optimize a best-in-class revenue engine. This person will work closely with sales, marketing, customer success, and finance to streamline processes, improve efficiency, deliver data-driven insights, and drive revenue growth.\n\n\nJoining Relay means an opportunity to make a huge impact in building solutions with the potential to reach 29 million small businesses across North America. If you thrive on growth and solving real customer problems, we want to hear from you! \n\n\n\nWhat You’ll Be Doing: \n* Build and lead a high-performance RevOps team to collaborate with sales, marketing, customer success, and finance teams to develop and execute revenue growth plans\n* Develop and implement processes and tools that improve efficiency, productivity, and overall revenue performance\n* Manage reporting on the sales pipeline, including tracking and reporting on progress, identifying trends, and optimizing conversion rates\n* Create and implement sales forecasting models to provide visibility into revenue performance and inform decision-making\n* Design and implement incentive programs that align with company goals and objectives\n* Continuously assess and improve upon the technology and systems used to manage revenue operations\n* Ensure data accuracy and integrity across all revenue-related systems and processes\n\n\n\nWhat Success Looks Like:\n* Create and execute on a vision that streamlines end to end revenue processes from lead awareness all the way to account opening, activation and expansion\n* Work closely with peers in enablement, data analytics, sales, marketing, customer success, and finance to align on revenue objectives, streamline processes, and improve collaboration across the organization\n* Build and maintain the full tech stack across Marketing, Sales, and Customer Success, ensuring each team has the right tools to succeed \n* Build a quarterly RevOps roadmap prioritizing the highest priority opportunities/issues and communicate ongoing progress against the roadmap\n* Implement and enforce data quality controls to ensure that data is relevant, accurate and reliable\n* Work closely with our product marketing, data analytics and enablement teams to measure the success of new products as they come to market, allowing the business to iterate and improve on gaps across the revenue funnel quickly\n* Partner with enablement to build a quarterly enablement roadmap addressing key enablement needs across go-to-market teams\n* Lead, mentor, and develop a team of revenue operations professionals, fostering a culture of collaboration, innovation, and growth\n\n\n\nWho You Are: \n* 7+ years of experience in revenue operations, working with Sales, Success & Marketing teams, and systems in a B2B environment\n* Previous experience working in a scale-up environment (100+ people, $20m+ ARR), preferably in SaaS or FinTech, with experience managing at least 2 people\n* Strong consultation skills with the ability to assess complex environments; diagnose challenges/opportunities from first principles; and develop prioritized plans\n* Expert-level understanding of core go-to-market systems (i.e. Salesforce, Groove, Hubspot, Segment, Iterable, etc.) and the architectural requirements to create a world-class tech stack\n* Strong analytical skills and ability to use data to drive decision-making.\n* Strong communication and interpersonal skills\n* Ability to work collaboratively across teams and functions\n* Comfortable working in a fast-paced, high-growth environment\n* Strong attention to detail and ability to manage multiple projects simultaneously\n\n\n\nOur Commitment To You: \n* Competitive salary and meaningful equity: every team member gets a piece of the pie\n* Comprehensive health benefits: we offer full health benefits\n* 3 weeks vacation + end of year holiday shutdown: we take time off to reset and recharge so we come back better for our customers\n* Personal and professional growth: support from leaders who care about your growth and success through regular feedback and coaching. Our goal is to make Relay a step-change career opportunity\n* Top-tier equipment: we’re a Mac environment and we’ll make sure you have everything you need to produce your best work\n* Team-first culture: we’re passionate about working collaboratively, bonding through team events, and most importantly having fun\n\n\n\n\n\nThe Interview Process:\nStage 1: A 30-minute Google Meets video call with a member of the Talent Team\nStage 2: A 60-minute Google Meets video call with Relay’s CEO\nStage 3: A take-home case study on how you would approach Revenue Operations at Relay, followed by a presentation to members of the Operations team in a 60-minute Google Meets video call\nStage 4: A 30-minute Google Meets video call with Relay’s Head of Engineering\n\n\nResearch shows that women-identifying and other marginalized individuals tend to only apply when they meet 100% of the qualifications. If you don't have all the listed qualifications, we encourage you to apply anyway, and together we'll figure out if this is the best role for you!\n\n\nWhat’s Important to Us:\nAt Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal-opportunity employer and we welcome people of diverse backgrounds, perspectives, and skills. \n\n\nWe will work with applicants to provide accommodations at any stage of the hiring process. If you require accommodations during the interview process, please email your People Team contact, and we will work with you to meet your needs. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Finance, Video, Marketing and Sales jobs that are similar:\n\n $40,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, IL