Remote MySQL + Operational + SQL Jobs

MySQL Support Engineer (South America)\n\nAbout Percona\n\nPercona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs.\n \nPercona open source database expertise helps businesses avoid downtime and outages, meet customer experience expectations, foster operational and developer collaboration and manage enterprise risks through sound database architecture frameworks.\n \nDiscover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts.\n\nDescription \n\nThe Services group is focused on a high quality, efficient delivery of Percona services that result in high levels of customer satisfaction and retention and low operational costs. As a Support Engineer, you will serve as part of our team’s front line, providing our customers with friendly, helpful and responsive service via chat, e-mail and phone. You will troubleshoot and resolve customer issues of any complexity. You will serve as a subject matter expert in at least two key service areas, as an escalation point for complex issues, and a mentor for fellow team members. \n\n\n\n\nPercona HQ is located in the Raleigh-Durham Area of NC, USA but this specific location isn't required for this opening. We are ideally seeking individuals that can work around South American time zones.\n\n\nRemote work from home openings require consistent and strong internet access.\n\nHQ is in Raleigh, NC. Staff members should be available if there is a need for any onsite trainings and/or events at any time. \n\nNote that your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.\n\nPlease review our Percona GDPR Privacy Policy.\n\n# Responsibilities\n The Percona Services group is responsible for the operational and technical delivery of the services included in the Percona products/services line. The Services group is focused on a high quality, efficient delivery of Percona services that result in high levels of customer satisfaction and retention and low operational costs.\n\nPercona’s Support Services team is responsible for the performance and availability of our customers’ most critical systems. As a Percona Support Engineer, you will be providing our customers with professional expert-level knowledge in a friendly, helpful and responsive way via chat, e-mail and phone. You will troubleshoot and resolve customer issues of any complexity. You will serve as a subject matter expert in at least two key service areas, as an escalation point for complex issues, and a mentor for fellow team members. If you are an advanced MySQL DBA this could be the role for you! \n\n# Requirements\nCore Skills\n\nGood knowledge of both MySQL and InnoDB, including;\nAll aspects of configuration.\nPerformance tuning, query optimization, & index tuning.\nBackup solutions such as XtraBackup, & mydumper.\nHA solutions such as MHA.\nDetailed understanding of monitoring requirements.\nDemonstrable experience of administering Linux based systems.\nAbility to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues.\nPolite, friendly and professional; this position requires significant customer interaction and teamwork.\nExcellent written and spoken English.\n\nDesired skills\n\nProven success working in a distributed environment where e-mail, instant messaging and voice calls are the only interactions with clients, colleagues and managers on a daily basis.\nExperience with Galera / XtraDB Cluster, & HAProxy.\nExperience running on Cloud Services such as AWS and RDS or hosting providers like Rackspace.\nExperience with Nagios, Percona Monitoring Plugins and other monitoring tools.\nExperience of configuration management solutions such as Ansible, Puppet or Chef.\nExperience with tools from the Percona Toolkit suite.\nMySQL DBA, MySQL Professional Certifications.\nMongoDB installation, configuration, and troubleshooting.\nKnowledge of RocksDB (expert knowledge would be outstanding but not required).\nLocation: Remote, work from home position ideally anywhere within South America time zones. Please see time zone calculator. 5 day work week including weekend. Participation with the on-call team schedule. Access to a reliable high-speed internet connection is required.\n \n\nPlease mention the words **GLOBE RANGE OAK** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xMDA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Database Admin, Engineer, Linux, SQL, Cloud and Legal jobs that are similar:\n\n $70,000 — $120,000/year\n \n\n#Location\nSouth America

\nThe Percona Services group is responsible for the operational and technical delivery of the services included in the Percona products/services line. The Services group is focused on a high quality, efficient delivery of Percona services that result in high levels of customer satisfaction and retention and low operational costs.\n\nThe Senior Remote DBA will troubleshoot and resolve customer issues of any complexity.  They will develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through regular meetings and engagement with their environments.  They will oversee technical work that requires planning and scheduling to ensure the best possible solution is delivered on time.  They will serve as a subject matter expert in two of Managed Services’ key service areas, as an escalation point for complex issues, and a mentor for fellow team members.\n\nYou will work in a fast paced environment where we are responsible for companies’ most critical systems. Customers count on us to keep their MySQL database running and we are vital to the success of their business. We are creating a best of class reference architecture and push any learnings back into all of our customers with improved monitoring and new services.\n\nYou will work remotely; there is no central office, and most people work from their homes. Some travel will be required for internal meetings. Access to a reliable high-speed internet connection is required.\n\n**You can work remotely from anywhere in the US timezones, but you will need to be able to travel to company events, conferences, etc.** \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Database Admin, Senior, SQL, Travel and Non Tech jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nThe Percona Services group is responsible for the operational and technical delivery of the services included in the Percona products/services line. The Services group is focused on a high quality, efficient delivery of Percona services that results in high levels of customer satisfaction and retention and low operational costs.\n\nAs an Architect you will work directly with our clients on a daily basis, helping them overcome a wide array of challenges. You will provide your expertise to dozens of clients every year helping them design and build scalable and robust backend infrastructure that will support their needs.  Many engagements will require you to wear different hats: sometimes you will be a DBA, sometimes a sysadmin, other times a devops engineer or systems architect.   You will have the opportunity to talk to and work with everyone from engineers to CEO’s.  You will be working a mix of remote and onsite ( expect to travel a decent amount in the Bay Area ) and have the opportunity to work with a large number and variety of Tech companies\n\nThe Architect will be a technical leader, within Consulting, Percona and the broader community in one or more technical areas. He/she will develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through onsite customer engagements at which will be a minimum of 75% of his/her time.  He/she will scope the technical work that is required to ensure the best possible solution is delivered to the customer given the customer’s unique set of circumstances.  Additionally, the Architect  will troubleshoot and resolve customer issues of any complexity as the need arises.\n\nThis position reports to a Manager Consultant. You will work remotely; there is no central office, and most people work from their homes. Travel will be required, both for onsite projects and internal meetings. Access to a reliable high-speed Internet connection is required. This position is for the San Francisco Bay area (US) or US based candidate willing to travel up to 75%, and the consultant must be able to work full-time during US business hours. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SQL, DevOps, Travel, Engineer and Backend jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n