\nAbout Us 🚀\n\n\nImmutable is a global technology company, powering the leading platform for building games on Ethereum. We are on a mission to build the future of gaming by redefining how games are played and discovered. Founded in 2018, Immutable is one of the fastest Australian companies to hit unicorn status, having raised more than AUD $300M+ and a valuation of AUD $3.5 billion.\n\n\nCurrently, the Immutable Group consists of the Immutable Platform, the leading platform for building games on Ethereum powering successful games like RavenQuest and Immortal Rising 2, and Immutable Games, a global leader in web3 game development and publishing with leading titles Gods Unchained and Guild of Guardians.\n\n\nOur ambition is to make digital worlds real; we have incredible global growth plans as the fastest growing gaming chain in 2024 with 250+ games signed, more than in all previous years combined. 🚀\n\n\nAbout The Role 🤔\n\n\nImmutable is on a mission to build the future of Web3 gaming, and we're looking for a commercial leader who can own the end-to-end customer experience and run the American business. As our Head of Customer Growth, you'll drive revenue growth, customer retention, and product delivery for our B2B offerings, including our flagship Audience Builder product.\n\n\nThis isn’t a traditional account management or customer success role. You’ll own a market-level P&L and be responsible for the full post-sale lifecycle—from activation to upsells—working with gaming studios and developers to drive meaningful outcomes and expand their use of Immutable’s products. \n\n\nThis role is ideal for someone who thrives in high-growth environments, understands developers deeply, and knows how to scale product-led growth with precision.\n\n\n\n\n\nYou'll Be Empowered To 🎮\n* Own and grow the Americas market P&L, including upsell, cross-sell, and retention targets\n* Deliver seamless execution of Immutable’s growth products, including building bespoke activation plans and managing project timelines\n* Be one step ahead, identify future game studio needs and rapidly iterate product to ensure we can grow the market\n* Act as the primary relationship owner for our American games, building strong, trusted partnerships with executive stakeholders\n* Collaborate cross-functionally with technical, gaming, and growth teams to address product gaps and deliver customer value\n\n\n\nWe'd Love You To Bring 🤝\n* 5+ years of experience managing executive-level relationships, with excellent interpersonal and communication skills\n* Strong commercial acumen with direct experience owning a P&L, preferably in a startup or scaleup environment\n* A background in management consulting or investment banking with a pivot to startups\n* Proven ability to sell, deliver, and iterate on early-stage products based on customer feedback\n* Deep empathy for developers and experience building solutions that serve technical personas\n* Demonstrated success in surfacing and influencing product enhancements through customer collaboration\n* A passion for gaming and curiosity about the future of Web3\n\n\n\nBonus Points For ✅\n* Experience working in gaming, game publishing, or adjacent industries\n* Prior exposure to Web3, blockchain, or crypto projects\n\n\n\n\n\n\nWe are proud of the benefits that we offer for all of our employees globally. Here is a snapshot: \n\n\nAttracting the best global talent:\n💸 We commit to paying globally competitive salaries and contributions & we share our products' success through Employee Stock Options. We also support our US Employees with Medical and 401K Insurance\n💻 Our flexible working model blends the best of both worlds: Sydney-based employees enjoy three days a week in our vibrant head office, while remote team members can work from home or utilise access to global office hubs via a WeWork All-Access pass\n📲 We offer USD $500 WFH allowance to set up your home office and USD $600 per annum to put toward your internet and phone usage.\n\n\nLevelling up your growth\n🌱 We offer up to USD $1,350 per annum for any classes, courses or events to support your growth and development\n📚 Enjoy access to free online courses via Udemy\n\n\nHelping you thrive\n💆🏽‍♀️ Enjoy USD $800 per year to put toward your health and wellbeing\n🤗 Get 24/7 access to unlimited counselling for you and your family when you need it through our EAP Service\n🎁 Monthly subsidy and discounted rate with ClassPass, including a 1-year free membership to Breethe\n\n\nLeave when you need it the most: \n👨‍👧‍👦 New parents receive 12 weeks of paid leave in our gender-neutral offer. The birthing parent also gets an additional six weeks of leave for rest and recovery leading up to and after birth. We also offer Miscarriage Leave and extra leave for IVF treatments\n🎂 Enjoy 2 additional paid annual leave days at the end of the year and a paid day off for your birthday\n\n\nAdditional Information: \n\n\nImmutable is committed to building and fostering an inclusive, diverse workplace. We believe in incorporating everyone's perspectives and experiences as this has been a significant driver of our success so far. \n\n\nWe are a 2025 Circle Back Initiative Employer – we commit to responding to every applicant.\n\n\n*A note to recruitment agencies: Our internal team has this role covered, so there is no need to reach out - We don't accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you!\n\n\nJoin us in shaping the future of web3 gaming!\n\n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3 and Crypto jobs that are similar:\n\n $40,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAMER

\nAbout Arbitrum Foundation\n\n\nThe Arbitrum Foundation is dedicated to scaling Ethereum through cutting-edge Layer 2 solutions. Our flagship product, Arbitrum One, an Optimistic Rollup, enables faster, more affordable transactions while maintaining Ethereum’s security and decentralization. We empower developers to build decentralized applications (dApps) that are both scalable and secure, using Arbitrum chains, which offer flexibility in performance and cost. Our mission is to enhance the Ethereum ecosystem and drive the adoption of Web3 technology by delivering high-performance, open-source blockchain solutions. Arbitrum is already the leading Ethereum scaling solution with hundreds of dApps on the platform and over $13bn TVL.\n\n\nAt the Arbitrum Foundation, we value decentralization, innovation, and community. We are committed to shaping the future of decentralized finance and blockchain technology, and we’re looking for passionate individuals to help us build the next generation of the Web.\n\n\nYour Role\n\n\nThe Arbitrum Foundation marketing team is seeking a Marketing Strategy & Operations Manager, who will play a pivotal role in driving the growth and adoption of the Arbitrum ecosystem. Assisting the Head of Marketing, you will be responsible for developing and executing comprehensive marketing strategies, overseeing operational processes, and collaborating with cross-functional teams to achieve key business objectives. This role requires a strategic thinker with a strong understanding of Web3 industry trends, blockchain technology, a passion for driving innovation and drive to learn new skillsets. \n\n\n\nYour Responsibilities\n* Develop and implement go-to-market strategies with cross-functional teams of community managers and other marketing subject matter experts to drive the adoption of Arbitrum tech stack and Stylus as well as engagement on key initiatives.\n* Conduct analysis to identify target audiences, trends, and opportunities.\n* Oversee the planning, execution, and measurement of marketing campaigns across various channels (social media, email, content marketing, paid advertising, etc.).\n* Track and analyze campaign performance metrics to optimize strategies and maximize ROI.\n* Streamline marketing processes and workflows to improve efficiency and effectiveness.\n* Manage marketing budgets and resources to ensure optimal allocation and utilization.\n* Oversee the implementation of marketing technologies and tools.\n* Monitor industry trends and best practices to inform the entire organization and help stay ahead of the curve.\n* Ensure timeline reporting of campaign results and learnings to the leadership and cross-functional teams.\n* Work closely with product, dev rel and business development teams to ensure alignment and integration of marketing efforts.\n* Collaborate with external agencies and partners to execute marketing initiatives.\n* Track the performance of various community engagement programs such as the Ambassador Program, and KOL marketing and readjust the resource allocation based on their performance. \n\n\n\nWhat You'll Need\n* 7+ years of experience in marketing strategy and operations, preferably in a technology or blockchain-related industry.\n* Strong understanding of Web3, blockchain technology, and the cryptocurrency ecosystem.\n* Proven track record of developing and executing successful marketing campaigns.\n* Experience with marketing analytics and measurement tools.\n* Excellent communication and interpersonal skills.\n* Strong project management and organizational skills.\n* Ability to work independently and as part of a team.\n* Passion for the future of blockchain technology and the Arbitrum ecosystem.\n\n\n\nNice to Have\n* Experience working with decentralized autonomous organizations (DAOs) or blockchain projects.\n* Experience with content marketing and SEO.\n* Familiarity with marketing automation and measurement tools.\n\n\n\n\n\n\nArbitrum Foundation Perks\n\n\nThe Arbitrum Foundation's benefits program is designed to prioritize the health and well-being of you and your family. Our comprehensive compensation package offers a range of benefits for all full-time employees:\n\n\n- Remote first global workforce\n- Industry-leading healthcare insurance\n- Home office set-up allowance\n- Wellbeing allowance\n- Growth / continuing education allowance\n- Flexible time off\n- Company-issued laptop\n\n\nThe Arbitrum Foundation is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. The Arbitrum Foundation is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.\nIf you believe you're a strong candidate but don’t meet every requirement listed in the job description, we still encourage you to reach out. We’d love the opportunity to connect and explore how you could be a great fit for the role.\n\n\nLearn More about The Arbitrum Foundation\nWebsite|Twitter|Telegram|Discord|LinkedIn \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3, Finance and Marketing jobs that are similar:\n\n $40,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCayman Islands

\nAbout Arbitrum Foundation\n\n\nThe Arbitrum Foundation is dedicated to scaling Ethereum through cutting-edge Layer 2 solutions. Our flagship product, Arbitrum One, an Optimistic Rollup, enables faster, more affordable transactions while maintaining Ethereum’s security and decentralization. We empower developers to build decentralized applications (dApps) that are both scalable and secure, using Arbitrum chains, which offer flexibility in performance and cost. Our mission is to enhance the Ethereum ecosystem and drive the adoption of Web3 technology by delivering high-performance, open-source blockchain solutions. Arbitrum is already the leading Ethereum scaling solution with hundreds of dApps on the platform and over $13bn TVL.\n\n\nAt the Arbitrum Foundation, we value decentralization, innovation, and community. We are committed to shaping the future of decentralized finance and blockchain technology, and we’re looking for passionate individuals to help us build the next generation of the Web.\n\n\n\nYour Responsibilities\n* This is a cross-functional operations role focused on coordination, project execution, and building the foundation necessary to scale the business.\n* Work with key stakeholders to lead strategic, cross-functional initiatives and other special projects that affect the entire organization. \n* Effectively allocate resources and prioritize your own work, with strong day-to-day decision-making.\n* Proactively identify operational improvements in processes to drive efficiency, and always propose actionable solutions.\n* Drive long-term operational excellence, ensuring key projects have clear milestones, success measures, and operational plans \n\n\n\nWhat You'll Need\n* Bachelor's degree with a history of academic and professional success\n* A process-driven, execution focused, builder with the ability to operate in an unstructured environment\n* High empathy and strong business EQ\n* Humble with a results-focused mindset, bringing excellence to everything you do\n* Team player who is comfortable working in a high-growth, constantly evolving environment \n* Highly productive and motivated by solving tough problems  \n* Self-starter who thrives in fast-paced environments with minimal supervision \n* Outstanding project management skills\n* Extensive experience in operations, consulting, strategy, or business planning roles \n* Strong track record of leading complex, ambiguous projects with multiple partners successfully \n* Confidence with numbers, building models, and analyzing data \n* Proven track record of gaining and maintaining leadership trust\n\n\n\n\n\n\nArbitrum Foundation Perks\n\n\nThe Arbitrum Foundation's benefits program is designed to prioritize the health and well-being of you and your family. Our comprehensive compensation package offers a range of benefits for all full-time employees:\n\n\n- Remote first global workforce\n- Industry-leading healthcare insurance\n- Home office set-up allowance\n- Wellbeing allowance\n- Growth / continuing education allowance\n- Flexible time off\n- Company-issued laptop\n\n\nThe Arbitrum Foundation is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. The Arbitrum Foundation is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.\nIf you believe you're a strong candidate but don’t meet every requirement listed in the job description, we still encourage you to reach out. We’d love the opportunity to connect and explore how you could be a great fit for the role.\n\n\nLearn More about The Arbitrum Foundation\nWebsite|Twitter|Telegram|Discord|LinkedIn \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3 and Finance jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nAbout Arbitrum Foundation\n\n\nThe Arbitrum Foundation is dedicated to scaling Ethereum through cutting-edge Layer 2 solutions. Our flagship product, Arbitrum One, an Optimistic Rollup, enables faster, more affordable transactions while maintaining Ethereum’s security and decentralization. We empower developers to build decentralized applications (dApps) that are both scalable and secure, using Arbitrum chains, which offer flexibility in performance and cost. Our mission is to enhance the Ethereum ecosystem and drive the adoption of Web3 technology by delivering high-performance, open-source blockchain solutions. Arbitrum is already the leading Ethereum scaling solution with hundreds of dApps on the platform and over $13bn TVL.\n\n\nAt the Arbitrum Foundation, we value decentralization, innovation, and community. We are committed to shaping the future of decentralized finance and blockchain technology, and we’re looking for passionate individuals to help us build the next generation of the Web.\n\n\nYour Role\n\n\nAs a Grant Operations Manager, you will play a pivotal role in supporting applicants throughout the grant application process and ensuring the smooth administration of grant operations. Your work will be integral to fostering a seamless and supportive experience for grant applicants while maintaining the integrity and efficiency of the grant administration process.\n\n\n\nYour Responsibilities \n* Oversee the implementation and optimization of grants management systems and tools, such as CRM software (e.g., Airtable, Notion)\n* Identify areas for process improvement and work across teams to introduce new tools and technologies that align with operational goals\n* Coordinate cross-functional teams to ensure alignment across the grant lifecycle\n* Work closely with grant managers, program managers, and other stakeholders to gather feedback and implement necessary operational changes to improve the grants process\n* Assist applicants in navigating the grant application process, providing guidance on application requirements and guidelines\n* Review grant applications for completeness, ensuring all required information is provided\n* Maintain accurate and organized records of grant applications, agreements, and supporting documentation\n* Prepare and distribute grant-related documents, including award letters, contracts, and reporting templates\n* Provide feedback and insights based on applicant and grantee interactions to enhance the grant program experience\n\n\n\nWhat You'll Need\n* Experience in operations management, with a focus on system implementation and process optimization, preferably within Web3, blockchain, or related technology sectors.\n* Proven experience with CRM systems (Airtable, Notion, or similar) and grants management platforms. Familiarity with blockchain technology or Web3 tools is a plus.\n* Strong background in designing and implementing operational workflows, automating manual processes, and improving efficiency.\n* Experience managing complex projects from conception to execution, including the implementation of new software and tools.\n* Familiarity with grant management processes and procedures is a must.\n* Excellent written and verbal communication skills to effectively assist applicants and grantees.\n* Strong organizational and time management skills to prioritize and manage multiple tasks.\n* Proficiency in using productivity tools, document management systems, and databases.\n* Ability to work collaboratively in a team environment and establish positive relationships with internal and external stakeholders.\n* Interest in Web3 technologies, blockchain, and decentralized finance (DeFi) concepts\n\n\n\n\n\n\nArbitrum Foundation Perks\n\n\nThe Arbitrum Foundation's benefits program is designed to prioritize the health and well-being of you and your family. Our comprehensive compensation package offers a range of benefits for all full-time employees:\n\n\n- Remote first global workforce\n- Industry-leading healthcare insurance\n- Home office set-up allowance\n- Wellbeing allowance\n- Growth / continuing education allowance\n- Flexible time off\n- Company-issued laptop\n\n\nThe Arbitrum Foundation is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. The Arbitrum Foundation is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.\nIf you believe you're a strong candidate but don’t meet every requirement listed in the job description, we still encourage you to reach out. We’d love the opportunity to connect and explore how you could be a great fit for the role.\n\n\nLearn More about The Arbitrum Foundation\nWebsite|Twitter|Telegram|Discord|LinkedIn \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3 and Finance jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nAbout Arbitrum Foundation\n\n\nThe Arbitrum Foundation is dedicated to scaling Ethereum through cutting-edge Layer 2 solutions. Our flagship product, Arbitrum One, an Optimistic Rollup, enables faster, more affordable transactions while maintaining Ethereum’s security and decentralization. We empower developers to build decentralized applications (dApps) that are both scalable and secure, using Arbitrum chains, which offer flexibility in performance and cost. Our mission is to enhance the Ethereum ecosystem and drive the adoption of Web3 technology by delivering high-performance, open-source blockchain solutions. Arbitrum is already the leading Ethereum scaling solution with hundreds of dApps on the platform and over $13bn TVL.\n\n\nAt the Arbitrum Foundation, we value decentralization, innovation, and community. We are committed to shaping the future of decentralized finance and blockchain technology, and we’re looking for passionate individuals to help us build the next generation of the Web.\n\n\nYour Role\n\n\nThe Arbitrum Foundation is seeking a passionate and strategic Head of Community Management to lead the charge in building a vibrant ecosystem for Arbitrum One, Nova, Orbit and more products coming in the pipeline. As a champion of community engagement, you'll be responsible for crafting an inclusive and dynamic space where developers, users, and enthusiasts can connect, collaborate, and propel the future of Ethereum scaling solutions.\n\n\n\nYour Responsibilities\n* Develop and execute a comprehensive community management strategy across various platforms (Twitter, Discord, etc.)\n* Cultivate a welcoming and inclusive online environment for the global Arbitrum community\n* Foster meaningful conversations, address user inquiries, and provide exceptional community support\n* Organize engaging online and offline events (AMAs, hackathons, meetups) to drive community growth and excitement\n* Identify and nurture community leaders and influencersCollaborate with other departments (Marketing, Product) to ensure seamless communication and community alignment\n* Analyze community sentiment and engagement metrics to identify areas for improvement\n* Stay up-to-date on emerging trends in community management and online engagement strategies\n\n\n\nWhat You'll Need\n* 5+ years in community management, preferably last 3 years in Web3\n* Proven experience leading and managing online communities\n* Deep understanding of Web3 and the developer/user landscape\n* Exceptional written and verbal communication skills, with the ability to communicate effectively with the community \n* Experience engaging in the Arbitrum (or Ethereum) community\n* Excellent communication and interpersonal skills, with a talent for building rapport\n* Experience in fostering a positive and productive online environment\n* Strong organizational skills with the ability to prioritize and manage multiple tasks\n* Experience with community management tools and platforms (Discord, social media listening tools, etc.)\n* A data-driven approach with the ability to analyze and interpret community metrics\n\n\n\n\n\n\nArbitrum Foundation Perks\n\n\nThe Arbitrum Foundation's benefits program is designed to prioritize the health and well-being of you and your family. Our comprehensive compensation package offers a range of benefits for all full-time employees:\n\n\n- Remote first global workforce\n- Industry-leading healthcare insurance\n- Home office set-up allowance\n- Wellbeing allowance\n- Growth / continuing education allowance\n- Flexible time off\n- Company-issued laptop\n\n\nThe Arbitrum Foundation is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. The Arbitrum Foundation is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.\nIf you believe you're a strong candidate but don’t meet every requirement listed in the job description, we still encourage you to reach out. We’d love the opportunity to connect and explore how you could be a great fit for the role.\n\n\nLearn More about The Arbitrum Foundation\nWebsite|Twitter|Telegram|Discord|LinkedIn \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3 and Finance jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nWhat is Polygon Labs?\n\n\nPolygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.\n\n\nRole Overview: \n\n\nAs a Polygon Success Manager (PSM) at Polygon Labs, you will serve as the essential link between our company and our valued builders. Your primary responsibility is to ensure an exceptional experience throughout the entire Polygon journey. You will play a pivotal role in building, retaining, and expanding our relationships by helping builders realize the full potential of Polygon blockchain technology.\n\n\n\n\n\nKey Responsibilities:\n* Engagement: Lead the engagement processes for builders, ensuring a seamless introduction to the Polygon ecosystem. Focus on driving strong adoption and continuous engagement throughout the builders journey.\n* Proactive Relationship Management: Develop and execute a comprehensive engagement and communication strategy that proactively maintains high satisfaction levels. This includes regular check-ins and success reviews (QBRs) to assess performance against established KPIs and goals.\n* Data-Driven Insights: Utilize Polygon chain data to gain valuable insights that inform decision-making and guide builders towards increased adoption and satisfaction.\n* Risk Mitigation: Evaluate risk factors for each builder and take proactive measures to collaborate with builders to avoid dissatisfaction or loss of business, ultimately enhancing retention over the life cycle.\n* Voice of the Customer (VoC): Act as the primary steward of the builder relationship, collaborating cross-functionally with Business Development, Marketing, Solution Engineering, and Product Teams to ensure a consistent and compelling builder message is embedded internally.\n* Product Expertise: Become an expert in the Polygon protocols and developer tools and educate builders on the advantages and benefits of the same. Work closely with builders to ensure they effectively leverage Polygon blockchain solutions and extract maximum value.\n* Market Awareness: Stay informed about Web3 market conditions and translate this knowledge into tailored value propositions, aligning Polygon Labs with each builder’s unique needs.\n* Effective Planning and Prioritization: Efficiently plan and prioritize builder activities, issues, and requests. Ensure timely follow-ups and clarity in issue resolution by asking clarifying questions and providing alternate solutions when applicable.\n* Collaboration with Business Development/Solution Engineering: Collaborate closely with the Business Development team to share builder insights that inform additional product offerings, expansion opportunities, and professional services.\n* Advocacy Building: Identify and cultivate advocacy relationships with strategic builders, leveraging them as marketing channels through case studies, speaking opportunities, references, and more.\n\n\n\nQualifications:\n* Bachelor's degree or equivalent experience in a relevant field.\n* Proven experience in a client-facing role, ideally in a technology or blockchain-related field.\n* Deep understanding of Web3 and blockchain technology is required.\n* Strong knowledge of the Web3 market and ecosystem.\n* Strong communication, relationship-building, and negotiation skills.\n* Exceptional organizational and time-management skills.\n* Strong problem-solving and decision-making abilities.\n* Ability to work independently and collaboratively in a fast-paced environment.\n* Proficiency in CRM and partner management tools.\n\n\n\n\n\nPolygon Labs Perks\n\n\nThe goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes, the following benefits:\n\n\nRemote first global workforce\nIndustry leading Medical, Dental and Vision health insurance*\nCompany matching 401k with 3% match*\n$1,500 Home Office Set Up Allowance (life-time max)\n$200 Annual Book Allowance Program \n$75 Monthly internet or phone reimbursement\nFlexible Time Off\n1 company wide wellness Friday day off per quarter\nCompany issued laptop\nEgg freezing, mental health, and employee wellness benefits\n\n\n\n\n*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.\n*401k is for United States employees only\n\n\nPolygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.\n\n\nIf you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.\n\n\nCandidate Privacy Policy\n\n\nLearn More about Polygon Labs\n\n\nWebsite | Twitter | Developer Twitter | Telegram | Reddit | Discord | Instagram | Facebook | LinkedIn\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3, Embedded and Marketing jobs that are similar:\n\n $75,000 — $180,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nWhat is Polygon Labs?\n\n\nPolygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.\n\n\nRole Overview: \n\n\nAs a Polygon Success Manager (PSM) at Polygon Labs, you will serve as the essential link between our company and our valued builders. Your primary responsibility is to ensure an exceptional experience throughout the entire Polygon journey. You will play a pivotal role in building, retaining, and expanding our relationships by helping builders realize the full potential of Polygon blockchain technology.\n\n\n\n\n\nKey Responsibilities:\n* Engagement: Lead the engagement processes for builders, ensuring a seamless introduction to the Polygon ecosystem. Focus on driving strong adoption and continuous engagement throughout the builders journey.\n* Proactive Relationship Management: Develop and execute a comprehensive engagement and communication strategy that proactively maintains high satisfaction levels. This includes regular check-ins and success reviews (QBRs) to assess performance against established KPIs and goals.\n* Data-Driven Insights: Utilize Polygon chain data to gain valuable insights that inform decision-making and guide builders towards increased adoption and satisfaction.\n* Risk Mitigation: Evaluate risk factors for each builder and take proactive measures to collaborate with builders to avoid dissatisfaction or loss of business, ultimately enhancing retention over the life cycle.\n* Voice of the Customer (VoC): Act as the primary steward of the builder relationship, collaborating cross-functionally with Business Development, Marketing, Solution Engineering, and Product Teams to ensure a consistent and compelling builder message is embedded internally.\n* Product Expertise: Become an expert in the Polygon protocols and developer tools and educate builders on the advantages and benefits of the same. Work closely with builders to ensure they effectively leverage Polygon blockchain solutions and extract maximum value.\n* Market Awareness: Stay informed about Web3 market conditions and translate this knowledge into tailored value propositions, aligning Polygon Labs with each builder’s unique needs.\n* Effective Planning and Prioritization: Efficiently plan and prioritize builder activities, issues, and requests. Ensure timely follow-ups and clarity in issue resolution by asking clarifying questions and providing alternate solutions when applicable.\n* Collaboration with Business Development/Solution Engineering: Collaborate closely with the Business Development team to share builder insights that inform additional product offerings, expansion opportunities, and professional services.\n* Advocacy Building: Identify and cultivate advocacy relationships with strategic builders, leveraging them as marketing channels through case studies, speaking opportunities, references, and more.\n\n\n\nQualifications:\n* Bachelor's degree or equivalent experience in a relevant field.\n* Proven experience in a client-facing role, ideally in a technology or blockchain-related field.\n* Deep understanding of Web3 and blockchain technology is required.\n* Strong knowledge of the Web3 market and ecosystem.\n* Strong communication, relationship-building, and negotiation skills.\n* Exceptional organizational and time-management skills.\n* Strong problem-solving and decision-making abilities.\n* Ability to work independently and collaboratively in a fast-paced environment.\n* Proficiency in CRM and partner management tools.\n\n\n\n\n\nPolygon Labs Perks\n\n\nThe goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes, the following benefits:\n\n\nRemote first global workforce\nIndustry leading Medical, Dental and Vision health insurance*\nCompany matching 401k with 3% match*\n$1,500 Home Office Set Up Allowance (life-time max)\n$200 Annual Book Allowance Program \n$75 Internet or phone reimbursement\nFlexible Time Off\n1 company wide wellness Friday day off per quarter\nCompany issued laptop\nMental health and employee wellness benefits\n\n\n*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.\n*401k is for United States employees only\n\n\nPolygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.\n\n\nIf you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.\n\n\nLearn More about Polygon Labs\n\n\nWebsite | Twitter | Developer Twitter | Telegram | Reddit | Discord | Instagram | Facebook | LinkedIn\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3, Ethereum and Marketing jobs that are similar:\n\n $95,000 — $165,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nOur mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on.\n\nWorking with Consensys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society. \n\nBlockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users. \n\nYou’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. \n\nAbout Marketing\nThe Marketing team at Consensys is a creative engine moving the crypto industry forward, spreading our leading-edge products far and wide into the world and pushing for the adoption of Web3 technology. We’re an ambitious team, using our unique point of view to create work that infiltrates crypto culture, influences mindsets, and prides ourselves on being defiantly optimistic.\n\nAbout the role\nMetaMask is the gateway to the decentralized web for millions of active users. It is your sovereign digital identity, wallet and authority wrapped up in one and the simplest way to interact with web3 dapps.\n\nWe are building out the MetaMask Developer Platform to help developers build impactful dapps with our suite of Developer APIs and create differentiated and wallet-connected experiences for MetaMask users with our SDK and custom extensions, called Snaps.\n\nWe are seeking a talented, self-directed Product Marketer to join our team and help drive the development and adoption of the MetaMask Developer Platform. As the Lead Product Marketer, you will work closely with engineering teams to set product positioning and strategy, define and direct our developer go-to-market, drive product launches and shape the perception of MetaMask as not only the world’s most trusted wallet, but also a powerful platform for building web3 applications. \n\nYou will lead the execution of our Developer GTM with counterparts across Product, Creative and Design, Growth, Developer Relations and Customer Success teams. Execution will span owned, earned and community channels, paid and performance media, 3rd party events, and technical skilling. \n\nIf you’re excited by the prospect of defining how MetaMask can empower developers and driving adoption MetaMask’s developer offerings and extending the reach of MetaMask into the next generation of web3 dapps, we’d like to hear from you!\n\nWhat you’ll do:\n\nProduct positioning and strategy:\n\n\n\n\n* Define the long-term vision and strategy for our MetaMask Developer platform in conjunction with senior product leadership based on a deep understanding of developer needs, market and user research and trends, competitive landscape, and Consensys’ business goals and strategy.\n\n* Define and communicate the value proposition our core developer offerings (SDK, Developer APIs, Snaps) and their role in the broader developer platform\n\n* Help steer product roadmap based on customer, market, and competitive insights; and own the public-facing roadmap.\n\n* Partner with Brand, Creative and Communications teams to land product-centric value propositions and messaging on external channels\n\n\n\n\n\n\nGo-to-market strategy\n\n\n\n\n* Own the GTM strategy for our evolving set of platform offerings, mapping out core developer persona and journeys, developing messaging & positioning, use cases, competitive intelligence, and launch strategy.\n\n* Support pricing & packaging decisions for new products\n\n\n\n\n\n\nProduct disclosure and launch:\n\n\n\n\n* Own release marketing from end to end — define streamlined release marketing process, leading strategic planning and execution of product launches and/or product-focused events in a way that maximizes market impact and adoption, and analyzing launch performance to identify opportunities for improvement.\n\n* Collaborate closely with the Product team to deeply understand new features and updates, translating technical details into clear and compelling marketing messages\n\n* Lead the execution of priority GTM campaigns, scaling impact through supporting teams across Product, Creative, Growth, Communications, Web and Developer Relations.\n\n* Manage the MetaMask Developer Marketing budget for execution across channels.\n\n\n\n\n\n\nFull-funnel execution\n\n\n\n\n* Partner with Growth and Developer Relations team to design and measure full-funnel marketing initiatives as the subject matter expert for developer products, from awareness and acquisition to retention and community advocacy.\n\n* Work with Business Development and Partner marketing on campaigns, partnerships and activations that amplify our reach and increase trial and adoption.\n\n\n\n\n\n\nWould be great if you brought this to the role\n\n* Proven experience in senior-level product marketing roles, with a track record of success developing and executing go-to-market strategies and product launches. \n\n\n\n* 6+ years in technical product marketing product management roles, with a deep understanding of the motivations and needs of developer audiences.\n\n* Relevant experience driving adoption and engagement for APIs and/or SDKs is a plus. \n\n\n\n* A familiarity of the Ethereum developer ecosystem and its core technical audiences. Strong candidate will have hands on experience building wallet connected web3 dapps\n\n* Comfort getting hands on with data. Ideal candidates can interpret product and market signals, make data-driven decisions to optimize our marketing strategies over time.\n\n* Experience crafting compelling positioning, messaging and developer content\n\n* Prior experience driving company or business unit wide marketing strategies in partnership with cross-functional partners like Engineering, Product, Growth Marketing and Developer Relations\n\n* Track record of managing an annual marketing budget with excellent performance metrics\n\n* Excellent communication skills and an inherently collaborative nature\n\n* Ability to effectively build cross-functional relationships and motivate diverse teams and functions to produce high-quality outcomes \n\n\n\nAbility to aggressively prioritize the few things that have the biggest impact.\n\nDon't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.\n\nThe salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills. Candidates should anticipate a base salary (not including bonus, equity or other benefits) of $USD130,000 - 198,000\n\nConsensys is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Consensys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (https://consensys.io/careers/best-practices-to-avoid-recruitment-fraud/). \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Web3, Crypto, Ethereum, Senior and Marketing jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n