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Biobot Analytics is hiring a

Remote Director Manager Marketing

\nBiobot is looking for an experienced and passionate marketer to join our team. Weโ€™re a high-growth startup looking to accelerate our expansion within the healthcare industries. Weโ€™re looking for someone with a strong background in healthcare or life sciences, with prior roles on marketing teams at biotech, pharmaceutical, payer or provider focused technology and analytics companies or similar. In this role, you will be laser focused on pipeline growth and facilitating customer acquisition, overseeing all paid with strong connection to owned and organic marketing channels. The scope of the role requires an in-depth knowledge of the healthcare ecosystem and a history of creating compelling product and lead generation content (including one pagers, slide decks, eBooks, case studies, etc). Youโ€™ll also be familiar with omnichannel marketing approaches and leveraging a variety of campaign channels (paid search, paid social media, content syndication, and marketing automation platforms) to achieve results. An advanced knowledge of account-based marketing techniques and platforms is desirable. If you like working in a fast-paced environment that trusts subject matter experts, inspired by the power of wastewater-based epidemiology, and passionate about driving results then this role is for you.\n\n\nDay-to-day is a mix of hands-on digital marketing execution and high-level strategic planning. You will oversee three areas of focus โ€“ digital performance marketing (search (paid and organic), paid social, programmatic, lead generation campaigns etc.), account-based marketing, and marketing data and analytics.\n\n\nYou will be a self-starter that can identify opportunities and execute on seeing them to fruition. And youโ€™ll be a key cross-functional collaborator that connects the dots between sales, product, and SMEs to generate powerful content that converts and supports the sales process. \n\n\n\nEssential Duties and Responsibilities (What you will be doing): \n* Plan and develop compelling content pieces that align to strategic goals for education/awareness, lead generation, and lead nurture (ie. case studies, ROI calculators, white papers, slide decks).\n* Support the sales, executive, and product teams broadly with content creation and distribution. \n* Plan and execute on all paid and direct digital marketing channels, to deliver highly optimized digital marketing programs, all to achieve aggressive annual targets.\n* Deliver detailed and actionable insights and strategic recommendations, allowing the sales and business development teams to clearly understand what tactics and strategies are driving pipeline growth.\n* Plan, manage and optimize the marketing budget to ensure that we are driving an efficient spend and maximize our investments. Work with the team on budget pacing and allocation across all channels, remaining flexible and pivoting to the best performing channels.\n* Design & execute 1:1, 1:few, and broad-based marketing initiatives to meet pipeline requirements of varied account segments.\n* Manage the website, performing regular updates as needed (wordpress).\n* Identify opportunities to improve marketing effectiveness through better audience segmentation, marketing techniques, and processes.\n* Be the face and the voice of the marketing team, presenting strategy and insights up to the executive level of the organization, ensuring our senior leadership has an informed view on how weโ€™re supporting the business.\n\n\n\nEducation and/or Work Experience Requirements (What you need to succeed):\n* 7-10 years of progressive digital marketing experience.\n* Experience in the healthcare, biotech, life sciences industry, knowledge of industry events and conferences.\n* Demonstrated experience in key digital marketing channels such as paid search, paid social, SEO, email, content syndication, webinars, etc.\n* Proven track record of developing exceptional content that delivers measurable results through digital marketing efforts.\n* Experience with targeting, segmentation, and list acquisition to build prospect lists for demand gen campaigns.\n* Hands-on MarTech stack management experience (HubSpot, Salesforce, ZoomInfo, other technologies to host and distribute content).\n* Experience defining and implementing a test and learn strategy, A/B testing and taking learnings and scaling up what drives performance and results.\n* Extremely collaborative and engaging, drawing on different teams and resources to get the job done all the while building consensus among multiple stakeholders.\n* Excellent analytical skills with the ability to translate complex data into straightforward and actionable recommendations.\n* Proven leadership with a strong team-work orientation and the ability to work in a constantly changing and evolving organization.\n* Previous experience managing external vendors and consultants is a plus.\n\n\n\nEducation and/or Work Experience Bonuses (What will help you succeed): \n* Healthcare industry experience preferred, well versed in patient/pharmaceutical marketing is a bonus.\n* Prior start-up experience/ experience creating foundational processes to support team growth.  \n* Powerful writing and editing skills.\n* Project management experience on distributed teams.\n* Strong familiarity with the biotechnology industry.\n* Strong interpersonal skills โ€“ ability to network and communicate with people from various backgrounds.\n* Eye for design and beautiful content. \n\n\n\nPhysical Requirements and Special Demands: \n* N/A\n\n\n\n\n\n\n\n\n\nPlease see below for more information about Biobot, including our benefits overview, company background, and employment eligibility requirements. \n \nEmployment Eligibility\nWe are unable to sponsor work visas at this time. \nAdditionally, we are currently only accepting applicants from the states listed below. You will be asked to confirm your location in your application to help us determine your eligibility for this position. \nAlabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Louisiana, Massachusetts, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New York, New Jersey, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington, Wisconsin\n\n\nOur Benefits\n\n\nHealth Coverage \nFree medical, dental, and vision insurance for employees and their families, including a $0 deductible medical plan. We want our employees to manage their health and that of their families without worrying about high premiums or deductibles.\n\n\nSelf Care\nUnlimited PTO with 3 week minimum. Whether it's playing MTG or D&D, singing on stage, camping, raising chickens, or anything else that inspires, we want our employees to unplug and explore their passions.\n\n\nBiobabies\n12 weeks parental leave at 100% pay. We love Biobabies and know that bonding with a new child is a critical need for employees and Biobabies alike.\n\n\nSavings\n3% Biobot 401k contribution. Regardless of whether our employees contribute, we contribute 3% of salaries into participating employees' 401k accounts because we want to support their long-term financial goals.\n\n\nWorkspace\nOnsite or at home, we ensure our employees' workspace is set up for success through generous home office stipend for remote employees, free parking or commuter benefits and on-site meals for lab employees.\n\n\n\n\nAbout Biobot \n\n\nAt Biobot, we are working together to build a team environment in which everyone can thrive and is proud to belong. We are an equal opportunity employer and our goal is to be a diverse team that is representative, at all job levels, of the society we live in. We encourage applications from candidates of all identities and backgrounds, including those who are traditionally underrepresented in technology startups.\n\n\nOur mission is to transform wastewater infrastructure into public health observatories. \n\n\nNamed as one of Fast Companyโ€™s most innovative companies in the world in 2021, Biobot Analytics is a wastewater epidemiology company and uses technology developed at MIT to measure biomarkers in sewage to better understand population health in cities. We first launched an opioid product to support government and public health officials in responding to the opioid epidemic, and in 2020 launched a Covid19 product to estimate the scope and trend of the outbreak in communities. We have operated in almost 500 communities across 43 U.S. states, generating Covid19 case estimates for over 13% of the U.S. population.\n\n\nBattling the opioid epidemic and now the Covid19 pandemic is just the beginning - weโ€™re transforming sewage into a data asset and building a public health database. Eventually, Biobot data will be an early warning system for disease outbreaks, a map of nutrition disparities, and more. Headquartered in the Boston area with an office in NYC, we aim to create the bedrock of human health infrastructure and smart cities in countries across all six continents.\n \nPlease visit our website at www.biobot.io \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Senior, Marketing and Sales jobs that are similar:\n\n $62,500 — $107,500/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
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Civis Analytics

 This job is getting a high amount of applications right now (42% of viewers clicked Apply)

๐Ÿ’ฐ $60k - $120k*

Manager

 

HR

 

System

Security

Python

Docker

Software

Mobile

Operational

Analytics

Civis Analytics

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๐Ÿ‘€ 3,206 views

โœ… 1,337 applied (42%)

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Civis Analytics is hiring a

Remote IT Manager

\nCivis Analytics is a data science technology company headquartered in Chicago and backed by leading investors (including Drive Capital, Eric Schmidt, Alumni Ventures, Verizon, WPP, and other private investors). \n\nCivisโ€™ vision is to be the analytics platform for the data-driven campaign. Our customers use Civis technology for every decision in the audience campaign journey - from identifying the most persuasive messages and finding their best audience segments, to measuring if their marketing campaigns are working - all in one place. Our goal is for every organization - from companies to governments to nonprofits - rely on Civis to drive the most targeted, transparent, and measurable audience campaigns on earth. \n\nWhat we are looking for\n\nWe are looking for an experienced IT Manager to maintain and build out a scalable internal IT program. At Civis, IT enables the productivity of our employees by ensuring they have the tools needed to perform their roles effectively and securely. IT administers hardware and software to employees, oversees IT office equipment in our Chicago office, enforces our data security policy, stays informed of new IT system-related security threats, and other day-to-day IT-related issues. The IT Manager will be responsible for managing internal IT support to all Civis employees and ensuring that their technology, and our office technology infrastructure functions efficiently and effectively. This position will be a part of our Chicago-based technology team. This is a hands-on management role in which you will tackle some tasks directly, while balancing team workload, engagement with other departments, and routine managerial duties. This role will report to the CTO.\n\nWe value creativity, hard work and on-the-job-excellence and offer competitive compensation and benefits packages. In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States.\n\nMinimum Qualifications\n\n\nExcellent communication and interpersonal skills\n\n5+ years of experience in IT with at least 1 year in a manager role\n\nExpertise managing MacBooks using mobile device management software like Jamf Pro\n\nExperience providing oversight and operational management for critical IT tools such as Okta, GSuite, Github, Slack, Code42, JIRA, Confluence\n\nProficient with a scripting language such as Python or Bash\n\nExperience in mentoring and developing IT team members\n\nProven ability to maintain, review, and improve IT operational processes\n\nResearch and evaluate new products and services that help keep our IT environment current, relevant, and effective\n\nEffectively negotiate and maintain vendor relationships and contracts\n\nAbility to train and support employees, and communicate technical information to both technical and non-technical employees\n\nFamiliarity with compliance and audit standards (e.g., SOC2, FedRAMP, etc)\n\n\n\n\nPreferred Qualifications\n\n\nSense of humor and a positive attitude\n\nExperience using a version control system such as Git\n\nExperience with continuous integration systems such as CircleCI, Travis CI, or Docker Hub automated builds\n\n\n\n\nAll employees either must be fully vaccinated against COVID-19, initiate vaccination before your start date, or file an exemption request prior to start date per company policy for review. Due to the uncertainty of COVID-19, all Civis offices are closed and employees are remote until further notice. This is being closely monitored as the situation evolves. Although itโ€™s likely our offices will reopen, positions hired outside of Civis office locations will be remote roles.\n\nWho we are\n\nCivis offers opportunities for newcomers, seasoned professionals, and anyone in between. Our teams are energized by complex challenges and value diversity of thought. Opportunities to stand out and inspire happen daily, and we trust and encourage you to act on your ideasโ€”no matter how big they are. \n\nWe offer you the tools and community you need to do your best work. Each of us is committed to holding ourselves accountable for results, challenging the status quo, and finding new ways to help our companyโ€”and each otherโ€”grow.\n\nWhy join our team?\n\n\n* The opportunity to be part of a growing tech startup focused on solving interesting and meaningful problems, invested in internal promotion, and committed to fostering a diverse, equal, and inclusive workplace. \n\n* Competitive benefits, including unlimited PTO; 401K match with immediate vesting; health, dental, and vision benefits; fully paid parental leave; breastfeeding support, including breastmilk shipping services for traveling moms; commuter benefits; wellness initiatives, including weekly group meditations; monthly on-site massage therapy; and pet insurance.โ€จ\n\n* To support employees in our now-fully remote work environment, we have expanded our virtual journal and book clubs, Donut Pals (organized virtual coffee meet-ups), Lightning Talks (five-minute presentations on anything youโ€™d like), Lunch-and-Learns, and HR Open Discussions (bi-weekly meet-ups where we discuss ideas and topics of the day in a casual format). We are also able to support and accommodate flexible work from-home-schedules to help employees juggle their domestic responsibilities.\n\n\n\n\nCivis embraces the individuality of our employees, and we celebrate each other's differences. Our products, services, and culture benefit from and thrive on the unique perspectives brought by each person in our Civis community. We're proud to be an equal opportunity workplace, and we are committed to equal employment opportunity regardless of race, age, sex, color, ancestry, religion, national origin, sexual orientation, gender identity, citizenship, marital status, disability, or veteran status. If you have a disability or special need that requires accommodation, please contact us [email protected].\n\nIn compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.\n\nEEO IS THE LAW\n\nEEO Supplement\n\nPay Transparency  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Video, Senior, Engineer, Backend, HR, Python, Docker, Mobile, Marketing and Stats jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n ๐Ÿ’ฐ 401(k)\n\n๐ŸŒŽ Distributed team\n\nโฐ Async\n\n๐Ÿค“ Vision insurance\n\n๐Ÿฆท Dental insurance\n\n๐Ÿš‘ Medical insurance\n\n๐Ÿ– Unlimited vacation\n\n๐Ÿ– Paid time off\n\n๐Ÿ“† 4 day workweek\n\n๐Ÿ’ฐ 401k matching\n\n๐Ÿ” Company retreats\n\n๐Ÿฌ Coworking budget\n\n๐Ÿ“š Learning budget\n\n๐Ÿ’ช Free gym membership\n\n๐Ÿง˜ Mental wellness budget\n\n๐Ÿ–ฅ Home office budget\n\n๐Ÿฅง Pay in crypto\n\n๐Ÿฅธ Pseudonymous\n\n๐Ÿ’ฐ Profit sharing\n\n๐Ÿ’ฐ Equity compensation\n\nโฌœ๏ธ No whiteboard interview\n\n๐Ÿ‘€ No monitoring system\n\n๐Ÿšซ No politics at work\n\n๐ŸŽ… We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


JUICE

 This job is getting a high amount of applications right now (24% of viewers clicked Apply)

๐Ÿ’ฐ $65k - $115k*

Design

 

Founder

 

Copywriting

Voice

Manager

Video

Lead

Content

Legal

Go

HR

Growth

Educational

Analyst

SaaS

Python

Director

Code

Senior

Junior

Analytics

Full-Time

Cloud

Strategy

Operations

Executive

System

Students

Edu

Leader

Health

JUICE

Apply now

๐Ÿ‘€ 2,258 views

โœ… 541 applied (24%)

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JUICE is hiring a

Remote Paid Social Media Strategist

The Strategist at JUICE is responsible for the health of the partnership and relationship for the client accounts in which they will serve as the primary POC. A Strategist will manage Senior Buyers and Buyers within their POD and be an individual who can strategize, executive, optimize, and drive performance in accounts.


About us:


JUICE is a digital growth & marketing agency founded by two entrepreneurs with successful previous exits. Our strict focus on maximizing ROI has helped our clients see enormous revenue-driving success across user acquisition, eCommerce, and lead generation campaigns. JUICE is an Inc. 5000 award-winning industry leader in results-driven growth strategy development, social advertising, search engine marketing, organic search ranking, and lead generation. JUICE focuses on building scalable, efficient campaigns that drive results.


What youโ€™ll do:


  • Be the primary point of contact for the clients the strategist has been assigned to.
  • Strategize, execute, and manage a portfolio of client-paid social ad campaigns
  • Develop marketing strategies and create clear plans to achieve client business goals.
  • Design funnels with a thorough understanding of LTV and CAC, not just the initial acquisition of new customers/users.
  • Serve as a leader in the company by clearly communicating strategy, performance, and campaign recommendations externally and internally
  • Delegate efficiently and productively to junior team members in order to ensure client deliverables and performance targets are being adhered to
  • A seasoned understanding of performance digital marketing metrics for our clients with the ability to analyze performance, identify areas for improvement and justify campaign decisions to clients and internal JUICE stakeholders.
  • Have the ability to self-conduct, gather and analyze market research to determine social media opportunities and competitiveness.
  • Be an exemplary model of JUICE values


What youโ€™ll need to succeed:


  • 3+ years of paid Facebook advertising experience, building high-converting funnels and driving quantifiable results.
  • 3+ years managing paid social media advertising clients
  • Strong understanding of advertising and marketing principles, particularly for online audiences.
  • Expertise in conceiving, testing, and optimizing ad copy.
  • Strong written and verbal communication skills.
  • Proven ability to be proactive.
  • Ability to think critically.
  • A passion for growing businesses.


What youโ€™ll find here:


  • Competitive salary based on experience level.
  • Awesome, energetic work environment.
  • Annual offsite.
  • Lunch & Learns.
  • Matching 401k plan.
  • Health benefits.
  • Unlimited PTO
  • Fully Remote Work.

Salary and compensation


No salary data published by company so we estimated salary based on similar jobs related to Design, Copywriting, Video, Legal, Digital Nomad, HR, Growth, Analyst, SaaS, Python, Director, Senior, Junior, Stats, Cloud, Education and Marketing jobs that are similar:

$65,000 — $115,000/year

Benefits

๐Ÿ’ฐ 401(k)

๐ŸŒŽ Distributed team

โฐ Async

๐Ÿค“ Vision insurance

๐Ÿฆท Dental insurance

๐Ÿš‘ Medical insurance

๐Ÿ– Unlimited vacation

๐Ÿ– Paid time off

๐Ÿ“† 4 day workweek

๐Ÿ’ฐ 401k matching

๐Ÿ” Company retreats

๐Ÿฌ Coworking budget

๐Ÿ“š Learning budget

๐Ÿ’ช Free gym membership

๐Ÿง˜ Mental wellness budget

๐Ÿ–ฅ Home office budget

๐Ÿฅง Pay in crypto

๐Ÿฅธ Pseudonymous

๐Ÿ’ฐ Profit sharing

๐Ÿ’ฐ Equity compensation

โฌœ๏ธ No whiteboard interview

๐Ÿ‘€ No monitoring system

๐Ÿšซ No politics at work

๐ŸŽ… We hire old (and young)



Location


New York, United States
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


KSYF Management Inc.

 This job is getting a high amount of applications right now (15% of viewers clicked Apply)

๐Ÿ’ฐ $70k - $120k*

Design

 

Founder

 

Copywriting

Voice

Manager

Video

Lead

Content

Legal

Go

HR

Growth

Educational

Analyst

SaaS

Python

Director

Code

Senior

Junior

Analytics

Full-Time

Cloud

Strategy

Operations

Executive

System

Students

Edu

Leader

Health

Web

Training

Executive

Healthcare

KSYF Management Inc.

Apply now

๐Ÿ‘€ 8,726 views

โœ… 1,295 applied (15%)

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KSYF Management Inc. is hiring a

Remote Entry Level Appointment Setter Position

If you're interested in working for a company that pays well, and provides a career, read below.


When you apply, please check your email for interview options.


We work with union and association members providing the permanent benefits for their families.


What we offer:


  • Extensive training in all areas
  • No experience needed
  • Great benefits
  • Fast-paced, fun environment
  • Leadership development training
  • Great weekly pay and bonuses


Top candidates will be energetic, positive, passionate, and want more in life. We are proud of our company environment where team members receive positive feedback, positive energy, and a place to personally grow.


If you are the following, then we'd love to meet you:


  • have excellent customer relation skills and communication
  • have strong organizational skills and attention to detail
  • be service oriented/ people person/ call center experience preferred
  • be knowledgeable in Windows and thorough PC skills
  • flexible and adaptable to change with excellent time management


Our reps average $800-$1,200 weekly. We provide great benefits such as healthcare reimbursements, management promotions, stock options, company trips, and more.


We are looking for an honest, hard working individual that we can fully train. We offer weekly pay, daily training and bonuses. If you are looking to start a new career, apply now! I will set you up with an interview at the soonest available date.


We will email you back promptly, so please check your emails for a response.


Powered by JazzHR


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Salary and compensation


No salary data published by company so we estimated salary based on similar jobs related to Design, Copywriting, Video, Legal, Digital Nomad, HR, Growth, Analyst, SaaS, Python, Director, Senior, Junior, Stats, Cloud, Education, Marketing, Web and Executive jobs that are similar:

$70,000 — $120,000/year

Benefits

๐Ÿ’ฐ 401(k)

๐ŸŒŽ Distributed team

โฐ Async

๐Ÿค“ Vision insurance

๐Ÿฆท Dental insurance

๐Ÿš‘ Medical insurance

๐Ÿ– Unlimited vacation

๐Ÿ– Paid time off

๐Ÿ“† 4 day workweek

๐Ÿ’ฐ 401k matching

๐Ÿ” Company retreats

๐Ÿฌ Coworking budget

๐Ÿ“š Learning budget

๐Ÿ’ช Free gym membership

๐Ÿง˜ Mental wellness budget

๐Ÿ–ฅ Home office budget

๐Ÿฅง Pay in crypto

๐Ÿฅธ Pseudonymous

๐Ÿ’ฐ Profit sharing

๐Ÿ’ฐ Equity compensation

โฌœ๏ธ No whiteboard interview

๐Ÿ‘€ No monitoring system

๐Ÿšซ No politics at work

๐ŸŽ… We hire old (and young)



Location


North Charleston, United States
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.


Stefanini Group

 This job is getting a high amount of applications right now (33% of viewers clicked Apply)

๐Ÿ’ฐ $70k - $100k

Design

 

Founder

 

Copywriting

Voice

Manager

Video

Lead

Content

Legal

Go

HR

Growth

Educational

Analyst

SaaS

Python

Director

Code

Senior

Junior

Analytics

Full-Time

Cloud

Strategy

Operations

Executive

System

Students

Edu

Leader

Health

Web

Stefanini Group

Apply now

๐Ÿ‘€ 1,703 views

โœ… 555 applied (33%)

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Stefanini Group is hiring a

Remote Customer Service Representative

Details

Job Description
  • Provide customer service to end users via telephone, email, or web chat.
  • Provide restorative or maintenance actions to resolve end-user problems.
  • Respond to end-user problems based on standard procedures.
  • Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.
  • Must be able to multi-task and handle assigned duties while assisting end-users.
  • Assist end-users with the creation and alteration of electronic credit applications and contracts
Job Requirements

Details
  • Excellent in oral and written English communication.
  • Excellent customer service skills.
  • Must consistently meet or exceed required performance criteria.
  • Able and willing to take customer support calls during the duration of your shift.
  • Familiarity with a call center environment.
  • Familiarity with ticketing system.
  • Must be willing to work in different shifts. Including rotating Saturdays.
  • Fresh graduates are encouraged to apply.


Benefits

๐Ÿ’ฐ 401(k)

๐ŸŒŽ Distributed team

โฐ Async

๐Ÿค“ Vision insurance

๐Ÿฆท Dental insurance

๐Ÿš‘ Medical insurance

๐Ÿ– Unlimited vacation

๐Ÿ– Paid time off

๐Ÿ“† 4 day workweek

๐Ÿ’ฐ 401k matching

๐Ÿ” Company retreats

๐Ÿฌ Coworking budget

๐Ÿ“š Learning budget

๐Ÿ’ช Free gym membership

๐Ÿง˜ Mental wellness budget

๐Ÿ–ฅ Home office budget

๐Ÿฅง Pay in crypto

๐Ÿฅธ Pseudonymous

๐Ÿ’ฐ Profit sharing

๐Ÿ’ฐ Equity compensation

โฌœ๏ธ No whiteboard interview

๐Ÿ‘€ No monitoring system

๐Ÿšซ No politics at work

๐ŸŽ… We hire old (and young)



Location


United States
Apply for this job

๐Ÿ‘‰ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!

When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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