JOB DESCRIPTION
Automotive eCommerce Data Specialist Intermediate
The Company
Web Shop Manager, located in sunny San Diego, is the world’s leading eCommerce solution for the automotive industry. With over 20 years of direct industry experience, we have helped over a thousand businesses worldwide. We are committed to our customer's success and with our 99% customer retention rate, we must be doing something right.
The Position
This is a remote, full-time, position. You'll work directly with our data manager, who will provide comprehensive one-on-one training to ensure you're comfortable with our software and processes.
The bulk of this position entails making data-driven decisions to enhance, correct, add, and/or maintain automotive product data received from various sources on our clients’ websites. You will also help generate reports, troubleshoot client issues, and support the sales process of various services, features, and products to onboarding and production clients.
To succeed in this position, you must be a critical thinker that shares our passion for all things automotive and have a ferocity for helping others. Commitment to, and a true belief in our core values is a must, including but not limited to:
Growth Mindset: Starting each day with ferocity for personal and professional learning and helping to develop others.
Honest Communication: Establishing regular and transparent communication that builds trust.
Team Ownership: Owning everything we do and contributing to team success by assisting in decision-making.
Deliver Excellence: Understanding our client’s needs and developing solutions that exceed their expectations.
Have Fun: We love what we do, and it’s more fun that way!
Duties include but are not limited to:
Setting up new product listings, and maintaining data integrity by following data policies and procedures ensuring consistent, relevant information
Create, audit, update and remove digital content ensuring consistent, relevant information
Maintain catalog items and their attributes such as fitment, part and vehicle qualifiers, pricing, and digital assets
Identify and correct missing product elements, including, but not limited to, price, category, image, and descriptions
Adhoc troubleshooting and correction of data issues such as images, listing errors, pricing, and documenting systems or software-related issues
Review search behavior to gain an understanding of keyword queries, and manipulate products and/or pages to drive conversion
Data entry and documentation for internal and external use
Maintain online resources and databases
Consulting and training clients on the maintenance and use of their websites
Perform other duties as assigned
Preferred Experience:
1+ years of related experience working with online retailers and marketplaces
1+ years’ experience working in an agency, or similar client-facing environment
Experience with the PIES & ACES data structure
Familiarity with SEO & website development
Familiarity with typical automotive website platforms
Familiarity with Google’s website products including Google Analytics
Linux shell scripting experience
Requirements:
Broad automotive knowledge Required
Intermediate-level Microsoft 365 skills with 3+ years of Excel experience
Excellent listening, verbal, and written communication skills
Understanding relational databases and tables and how they work, ability to adapt to new database software with some ease
Self-motivated with the ability to prioritize and execute tasks
Excellent organizational and time management skills
Demonstrate a professional work ethic and positive attitude; excited to learn new skills
Analytical and problem-solving skills
Strong skills in proofreading and/or copy editing, eye for details
Pay: USD$14 - $15/hour depending on experience
Schedule:
8 hour shift
Semi-Flexible shift
Work Remotely: Yes
Windows PC is required.
Please mention the word
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Salary and compensation
$20,000 — $30,000/year
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