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🤖 Closed by robot after apply link errored w/ code 403 2 years ago
BIG HEALTH\nBillions of people worldwide are suffering from problems for which we have proven behavioural solutions. Yet most can’t access anything other than pills.\n \nThat’s where we come in. We take your data and turn it into personalized behavioural medicine – to help you sleep better, stop smoking and worry less, without pills or potions.\n \nOur first product, Sleepio, is a digital sleep improvement program clinically proven to help overcome long term poor sleep. Our ambition is much greater – to transform non-drug healthcare using the power of technology.\n \nOur offices are in London and San Francisco, but as a team we are more widely distributed with members working out of New York, Glasgow and Prague.\n\nYOUR ROLE\nAs Customer Service Assistant your role will be to help delight our customers - consistently! This role includes:\n- Helping people use the Sleepio web program and iPhone app via email, Twitter and Facebook\n- Troubleshooting any problems they’re having and helping to resolve them as quickly as possible\n- Regularly keeping track of recurring feedback to help us improve Sleepio\n- Moderating the members’ online community\n- Occasionally, managing email campaigns and proactively communicating with our customers\n\nYOU\nWe’re looking for someone organised, energetic and with a can-do attitude. You should have a real passion for helping customers, with a strong desire to find a positive outcome to any problem you face. \n\nYou'll need to demonstrate:\n- Excellent communication skills and fluency in English\n- Ability to prioritise and manage multiple priorities\n- Attention to detail\n\nCrucially, we'll need you to:\n- Be situated in one of these time zones: GMT; EST (or nearby)\n- Be able to commit to this role for at least 6 months\n- Be able to dedicate 6-10 hours/week to this role, spread out over 3 days Mon-Fri\n \nTO APPLY\nPlease visit: https://jobs.lever.co/sleepio/a66284ec-fd19-41b4-a53c-f444118f068c
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.