\nWe are hiring a PHP Staff Engineer to focus on backend application work and technical leadership while contributing to DevOps, data, and frontend work as necessary. Weโre a small team, so the blend will depend on the individual and the project.\n\n\nIdeal candidates will have an incredibly strong Web SaaS background, a decade or two of Web-based professional history, and a deep comfort with PHP. You are consistently assessing whether technical choices are adding or removing system complexity. You enjoy enabling your teammates to do their best work with clear & appropriate feedback, tailored guidance, and thoughtful workload sharing. You are deeply critical of which technical choices and work will have the most meaningful impact on our goals.\n\n\nThis role offers 160K/yr and participation in our ESOP (Employee Stock Option Program) with a 4-year vesting schedule. If you start by 1 April, youโll be eligible for the company-wide annual 1 July pay raise. If youโre interested in the role but have questions or feedback, please email the hiring manager. No oneโs resume will get buried for being critical, itโs kinda the point of the job.\n\n\nWe will accept applications through Friday, 21 February and begin the email screening process as soon as possible. Initial interviews will ideally be scheduled for 24-27 February, and second interviews the week of 10 March. There are two 90-minute interviews (hiring manager + panel) and we request 3 professional references (but let's talk anyway if you have circumstances that make that impossible). We are filling this role ASAP, preferably no later than 1 April. Please note availability concerns in your application! We can be flexible and are happy to accommodate whenever we can. \n\n\nAbout uConnect \n\n\nuConnect is on a mission to help more people realize their potential by improving access to career services for all people - early in their lives and throughout their careers. Focused on the traditional higher education market, uConnect's All-In-One Virtual Career Center is used by a wide range of institutions including UCLA, MIT, and Baton Rouge Community College to radically improve utilization of career services, career readiness and student outcomes. We're a mission-driven team working in a fun and collaborative culture which puts people first. uConnect is backed by leading technology investors including Growth Street Partners, Strada Education and LearnLaunch.\n\n\n\nCore responsibilities\n* Collaboratively plan, document, and execute complex web application programming tasks. This is foremost an individual contributor role responsible for shipping.\n* Adhere to team coding standards and architectural principles.\n* Demonstrate advanced knowledge of one or more relevant programming languages in day-to-day use.\n* Demonstrate best practices in submitted code.\n* Make informed decisions about what qualifies as in- and out-of-scope for current tasks and communicate those decisions succinctly and thoroughly.\n* Raise concerns, questions, and ambiguities for team discussion; lead consensus-building.\n* Identify risks in current code, environment, and/or process; recommend alternatives.\n* Add automated low-level tests to code as appropriate.\n* Troubleshoot existing code for defects, performance issues, or other unwanted behavior.\n* Take ownership of overall application code base and be accountable for its long-term health, performance, and alignment with team goals.\n* Take on independent investigations or maintenance projects to enable the rest of the team.\n* Take a leadership role in overall technical decisions and direction.\n* Work cross-functionally with Product, Customer Success, and other stakeholders to identify the best outcomes possible given our goals and constraints.\n\n\n\nSecondary responsibilities\n* Assist with support and bug triage.\n* Assist with CI/CD pipeline as necessary.\n* Assist with E2E tests as necessary.\n* Improve application observability with logging and automated alerting.\n* Explain technical concepts to non-technical stakeholders.\n* Guide and mentor other engineers of all levels with their professional growth and learning.\n* Assist with hiring engineers as requested.\n* Investigate new technologies for applicability to current and future engineering challenges.\n* Monitor the broader technology ecosystem for significant changes and brief team.\n* Respond to priority support incidents during off-hours in rare business-critical situations.\n\n\n\nWhat will a typical day look like?\n* Attend daily engineering standup (Mon-Thu). Whatโs blocking you, and how can you help your teammates? Sometimes we also do work refinement during this time.\n* Meet with stakeholders and peers to understand and prioritize needs.\n* Programming new product features, upgrading existing functionality, and updating dependencies and pipelines.\n* Performing code review async via pull request or synchronously via Zoom.\n* Validating application functionality through the use of both automated and manual testing.\n* Pairing with another engineer to trade experience or collaborate on a particular challenge. (We encourage pairing as needed and it shouldnโt be โneverโ but thereโs no mandate.)\n* Researching tools, patterns and practices relevant to current or future work.\n* Writing internal documentation about technical choices, runbooks, or team practices.\n* Working with your manager to discuss and implement guidance or technical coaching plans for other engineers.\n* On Fridays (or an equivalent amount of time elsewhere in the week at your discretion), youโre encouraged to pursue team-agreed work that isnโt explicitly toward the product roadmap, like tool upgrades or technical research. We are purposefully targeting 20% of capacity toward maintenance work.\n\n\n\nCore skills & experiences (You check most of these boxes)\n* Building and maintaining Web SaaS products for at least 5 years (12+ is ideal).\n* Advanced programming experience in a Web server context, PHP strongly preferred.\n* Programming experience in JavaScript and HTML/CSS.\n* Advanced SQL query authoring and relational database design constraints.\n* Working remotely with a cross-functional team & collaborating with other engineers.\n* Task refinement & scoping, self-organization, and prioritization.\n* Team-based communication (asking for what they need and conveying challenges and timelines proactively), active listening, and consensus building.\n* Giving and receiving constructive and well-communicated code review feedback.\n* Experience with one or more web application frameworks, especially event-based (as in WordPress, not Kafka).\n* Troubleshooting DNS and web request / server response structures.\n* Validating code using test automation (unit or functional/integration).\n* Controlling major sources of application complexity and managing dependencies thoughtfully.\n\n\n\nAccretive skills (We hope you check a few of these boxes)\n* Using, designing, documenting, and building REST APIs.\n* Experience with WordPress (or similar).\n* Experience using caching layers to improve web application performance.\n* Building & improving CI pipelines (we use BitBucket).\n* Evaluating application-level security and remediation of flaws.\n* Evaluating & implementing accessibility requirements.\n* Experience with data pipelines, feed processing, and/or data migrations.\n* Working with Python (used in our data pipeline), data warehouses, and/or data visualization (We use GCP / BigQuery / Looker).\n* Iterative self-directed learning is second nature to you.\n* Youโve read resources or books like Will Larsonโs Staff Engineer and are thoughtful about the strategic role of the Staff Engineer in an organization.\n\n\n\nWhy take this role?\n* High impact, high efficiency, sustainable efforts, & minimal politics. Our entire company culture is oriented to winning together, not individual interests.\n* Truly flexible work schedule with consistent effort to minimize meetings and prioritize individual needs. Unlimited PTO, 15 holidays, plus a mostly-shutdown entire final week of the year.\n* Commitment to a healthy engineering culture with a focus on great documentation, team-based work refinement, and clear acceptance criteria. Weโre not done improving how we work.\n* Weโre not just โcommitted to diversityโ, we have a diverse & inclusive team and continue to iterate on policies that support it.\n* You're aligned with our mission of improving access to career services & employment outcomes for higher education students by supporting their individual needs.\n* Your 5-year plan could involve deepening your technical skills and focusing on impact as a special project โsolverโ, becoming the technical lead of a second product team as it forms, or transitioning into an engineering management role. (It likely does not involve becoming an overall project โarchitectโ as that is our principalโs primary role.)\n\n\n\nCompensation package\n* $160,000 annual salary (with annual raise 1 July).\n* 4-year vesting stock options\n* Unlimited PTO (you must use at least 3 weeks; 4-6 is normal)\n* Health insurance (Gold PPO) premium 100% covered for employee & 60% for dependents (Dental 75% for employee & 50% for dependents; Vision 75% for employee)\n* 4% 401K contribution (3% full match + 2% half match)\n* $600 annual home office stipend\n* 12 weeks parental leave (after 1 year)\n* Guaranteed remote work policy (thereโs no office)\n\n\n\nHiring process\n* Screening over email (call optional)\n* 90-minute alignment interview (Zoom video)\n* 90-minute functional area interview (Zoom video)\n* Pre-offer stage: (1) 60-minute Meet & Greet with CEO (Zoom video), (2) 3 references (preferably all who worked directly with you for 6 months or more; 1 senior to you in your team or reporting chain)\n* Background check (we do not automatically disqualify applicants for non-violent criminal convictions)\n\n\n\nAbout the team\n* We are fully remote, but require employees reside in the continental US or Canada due to time zones & compliance overhead.\n* We employ 7 full-time engineers (Manager, 4 Application, 1 Data, 1 QA Automation) that lean senior (2 staff-level, 3 senior-level, 2 mid-level, 0 entry โ yes, thatโs the scale). There is 1 product manager (with plans to grow).\n* No engineers have left the company in 3 years. Our principal engineer has been with the company 12 years. \n* We use a Kanban workflow in Jira (โkanban-likeโ if weโre being pedantic) with clear acceptance criteria and Gherkin for testing criteria.\n* In 2024, half our tickets were in support of our strategic roadmap, 20% were maintenance work, and the rest were requests (support escalations and other non-roadmap work).\n* We primarily build in a WordPress-based monolith with a few ancillary AWS services.\n* We have managed hosting, so there is no on-call rotation, but as a staff engineer you will be on the short-list of emergency technical contacts. (We had zero emergencies in 2024.)\n* Two years ago, we had zero automated tests. Today, we have more than 500 (300 of which are E2E) and will aggressively increase that number this year, focusing on PHP integration tests in a specific section of the product.\n* Weโre publishing our interview plan, onboarding impact plan, and performance review criteria for this role. Our small team works best by being engaged, taking ownership, and exercising critical thinking every day. This role is critical to continuing and expanding that strategy, so consider coming to your interviews with good questions.\n* West coasters beware: Standup is 10:30am ET (Mon-Thu; we donโt have standing meetings on Fridays). It is our teamโs only standing meeting (besides 1:1s with your manager and monthly All Hands).\n\n\n\nWhat will your 90-day onboard look like?\n* Weeks 1: Meet people, read docs, complete training, set up your localhost, ask questions. Weโre not a โcommit code on day 1โ shop; relax & adapt. Check in with your manager daily.\n* Weeks 2-4: Dig into teamโs current problem set and how you can start contributing now, while also learning medium- and long-term goals to start aligning decisions with them. Join the teamโs workflow and complete prioritized work. Check in with your manager a few times a week.\n* Months 2-3: Take work that aligns with your learning goals to quickly expand your exposure to various parts of the product and stack. Make strong contributions, but more biased toward learning than highest priority, tapering back toward priority-based work toward the end of 90-days at the pace that makes sense. Choose a longer-term 1:1 pace.\n\n\n\n\n\n$160,000 - $160,000 a year\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Wordpress, Python, Testing, JavaScript, Education, PHP, Senior, Engineer and Backend jobs that are similar:\n\n
$50,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nCambridge, MA or Remote
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nMission + People + Culture: With a corporate Mission to stop disease through technology, InductiveHealth is the market leader in software-as-a-service (SaaS) solutions to public health agencies. Our People come from all backgrounds and walks of life ranging from world class experts in epidemiology, informatics, and disease surveillance to engineers and product teams building high performance, modern solutions. Mission + People are unified around a virtual first Culture centered around teamwork, relentless focus on client outcomes, and individual accountability.\n\n\nWhy work at InductiveHealth?\n1. Motivation: We value initiative-takers and self-starters who want to contribute to the success of our Team and client outcomes.\n2. Curiosity: Seeking to understand and comprehend is critical - we expect and encourage questions to master job duties and grow professionally.\n3. Organization: We are a Team. This means we hold each other accountable and have high expectations for performance and outcomes.\n4. Feedback: "Open and honest" is part of our corporate values that builds a culture of professional growth to support client success.\n5. Impact: Your individual contributions will stop the spread of disease and improve individual, community, and population health outcomes.\n\n\nInductiveHealth has an opening for a well-organized, self-directed, and experienced Project Manager (Public Health) to join a collaborative team. You will manage large-scale project and technical assistance engagements including scheduling and project planning, stakeholder management, risk identification and mitigation, issue tracking and solutioning, communication, and associated documentation per client standards.\n\n\n\nWhat you'll be doing in this role:\n* Prepare and track all formal project correspondence to and from the client and distribute relevant information to management and the project team as applicable \n* Develop and maintain accurate and updated project plans using Smartsheet or Microsoft Project \n* Track and ensure project burn rate is within identified projections \n* Demonstrate deep curiosity when working with technical and implementation teams to determine necessary steps and timeline for project completion \n* Develop a high-level understanding of our supported products and how they are used \n* Understand the contract and all deliverables to ensure requirements and scope are widely known and met \n* Proactively communicate and work with clients and internal stakeholders to communicate and address out-of-scope work requests \n* Work with Client Success Manager to request funding approval for out-of-scope work requests \n* Proactively identify potential risk areas in entire implementation plan and guide client in risk management and mitigation \n* Review client complaints and concerns and seek to improve the client experience \n* Create a monthly project status report \n* Work with Client Success Manager to provide metrics for monthly client status report \n* Create Jira tickets for project deliverables; ensure timely updates to tickets as appropriate \n* Work closely with the internal teams to ensure tickets are being prioritized appropriately, updated as needed, and discussed ongoing to avoid long term issues \n* Follow established change control procedures to manage overall project scope \n* Direct, lead and mentor members of the project team; Act as an escalation point and coach for team members \n* Provide project status to management, the project team, and the client in a variety of different formats including creating dashboards as needed \n* Manage utilization, allocation, and burn for each project \n* Facilitate regular project team meetings including meetings with internal team members and client representatives \n* Be prepared to lead additional meetings including creating an agenda and documenting/publishing meeting notes and action items \n* Follow up on all action items and outstanding tickets in a timely manner \n* Develop standardized processes for small projects, which may not require full project management resources, to ensure successful outcomes for smaller clients and internal projects \n* Assist in RFP responses \n* Attend internal and external subject matter meetings as needed \n\n\n\nWhat are we looking for?\n* At least five years of project management experience, preferably in public health or health informatics \n* Bachelorโs Degree is required \n* Must be a self-starter who is internally motivated and knows how to take initiative \n* Experience gained by working with Federal agencies, public health agencies, laboratories, or member-based organizations \n* Familiarity with MS Office Suite including MS Excel, MS Outlook, MS Visio, and MS Project. \n* Capable of working under tight deadlines and handling multiple projects \n* Excellent client relations, presentation, organizational, writing, and communication skills \n* Ability to communicate with a broad array of individuals with varying technical aptitudes, professional backgrounds, and affiliations \n* Ability to record and deliver information, to explain procedures, and to contribute to the broad range goals of delivering overarching technical assistance initiatives while capitalizing on historical efficiencies and reusability when possible \n\n\n\nWhat will make you stand out?\n* Familiarity with Jira, Smartsheet and/or Confluence \n* Degree in informatics, health information technology, public health, or laboratory field \n* Experience working in a SaaS organization delivering technical solutions to government agencies \n* MPH and/or PMP \n\n\n\n\n\n\nBenefits and Perks: InductiveHealth offers competitive benefits and perks including:\nยท Virtual first, remote organization and culture\nยท Flexible Paid Time Off (PTO)\nยท 401(k) retirement plan with corporate matching\nยท Medical, prescription, vision, and dental coverage (multiple plans based on your needs)\nยท Short Term and Long Term Disability (for employee) \nยท Life Insurance (for employee)\nยท New Team Member support for home office setup\n\n\nTarget Salary Bands: Each team memberโs compensation decisions are based on several inputs, and we expect many of the candidates who are offered positions to fall within the advertised salary band. We recognize that the team member hired may be less (or more) experienced than the posted job description therefore impacting compensation decisions.\n\n\nAbout InductiveHealth: InductiveHealth (www.inductivehealth.com) was co-founded by Matthew Dollacker and Stephen Macauley in 2013. Today, InductiveHealth is headquartered in Atlanta, Georgia and has over 80 team members across the United States supporting state, tribal, local, and territorial (STLT) public health agencies in addition to Federal agencies such as the Centers for Disease Control and Prevention (CDC). In early 2021, InductiveHealth became the exclusive commercial partner of Johns Hopkins University Applied Physics Laboratory (JHU/APL) for the Electronic Surveillance System for the Early Notification of Community-based Epidemics (ESSENCE) syndromic surveillance solution. To accelerate growth in the wake of the COVID-19 pandemic, InductiveHealth become a portfolio company of Diversis Capital (https://www.diversis.com/) in early 2022.\n\n\nInductiveHealth is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, or disability. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$45,000 — $85,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nAtlanta, GA
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nJob Description\n\nAs the Director of Customer Support at Tailscale, you'll be responsible for leading and developing our customer support team, ensuring exceptional service delivery, and driving customer satisfaction. You'll work closely with cross-functional teams to improve our product and processes based on customer feedback.\n\nWhat You'll Do\n\n\n* Provide visionary leadership and mentor a team of technically skilled customer support professionals, fostering a culture of excellence, innovation, and continuous improvement\n\n* Develop and implement customer support strategies aligned with Tailscale's goals and vision\n\n* Establish and monitor key performance indicators (KPIs) for the support team, leveraging data-driven insights to ensure high-quality service delivery now and into the future\n\n* Collaborate with Product, Engineering, and Revenue teams to address customer needs and enhance the overall customer experience\n\n* Lead in-depth analyses of customer feedback and support data to identify trends and opportunities for product and process improvements\n\n* Implement and optimize support tools and technologies to increase efficiency and effectiveness\n\n* Oversee the development and continual enhancement of support documentation, knowledge bases, and training materials\n\n* Manage the support team's budget and resources effectively\n\n* Represent the voice of the customer within the organization, ensuring that customer needs and preferences are prioritized and addressed in strategic decision-making processes\n\n\n\n\nYou may be a fit for this role if you have:\n\n\n* 7+ years of experience in customer support or related fields, with at least 3 years in a leadership role\n\n* Demonstrated experience supporting a broad range of customer types, from individual B2C users all the way to enterprise customers in the B2B SaaS space\n\n* A strong understanding of SaaS, networking, and security concepts\n\n* Familiarity with VPNs, networking protocols, and cybersecurity concepts\n\n* An eagerness to learn, keeping yourself and your team up with evolving customer questions and Tailscaleโs product roadmap\n\n* Excellent communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders\n\n* A proven track record of building and scaling high-performing support teams\n\n* Experience with support tools and technologies (e.g., Jira Service Manager)\n\n* A data-driven approach to problem-solving and decision-making\n\n* Experience with remote team management (though expect to organize and participate in meetups with your team from time to time)\n\n\n\n\nAs a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. We use San Francisco market data to establish our pay ranges. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout Coalfire\nCoalfire is on a mission to make the world a safer place by solving our clientsโ toughest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Denver, Colorado with offices across the U.S. and U.K., and we support clients around the world. \nBut thatโs not who we are โ thatโs just what we do. \n \nWe are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. \n \nAnd weโre growing fast. \n \nWeโre looking for a Site Reliability Engineer I to support our Managed Services team. \n\n\nPosition Summary\nAs a Junior Site Reliability Engineer at Coalfire within our Managed Services (CMS) group, you will be a self-starter, passionate about cloud technology, and thrive on problem solving. You will work within major public clouds, utilizing automation and your technical abilities to operate the most cutting-edge offerings from Cloud Service Providers (CSPs). This role directly supports leading cloud software companies to provide seamless reliability and scalability of their SaaS product to the largest enterprises and government agencies around the world.\n \nThis can be a remote position (must be located in the United States).\n\n\n\nWhat You'll Do\n* Become a member of a highly collaborative engineering team offering a unique blend of Cloud Infrastructure Administration, Site Reliability Engineering, Security Operations, and Vulnerability Management across multiple clients.\n* Coordinate with client product teams, engineering team members, and other stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to established SLAs in both production and non-production environments.\n* Innovate and implement using automated orchestration and configuration management techniques. Understand the design, deployment, and management of secure and compliant enterprise servers, network infrastructure, boundary protection, and cloud architectures using Infrastructure-as-Code.\n* Create, maintain, and peer review automated orchestration and configuration management codebases, as well as Infrastructure-as-Code codebases. Maintain IaC tooling and versioning within Client environments.\n* Implement and upgrade client environments with CI/CD infrastructure code and provide internal feedback to development teams for environment requirements and necessary alterations. \n* Work across AWS, Azure and GCP, understanding and utilizing their unique native services in client environments.\n* Configure, tune, and troubleshoot cloud-based tools, manage cost, security, and compliance for the Clientโs environments.\n* Monitor and resolve site stability and performance issues related to functionality and availability.\n* Work closely with client DevOps and product teams to provide 24x7x365 support to environments through Client ticketing systems.\n* Support definition, testing, and validation of incident response and disaster recovery documentation and exercises.\n* Participate in on-call rotations as needed to support Client critical events, and operational needs that may lay outside of business hours.\n* Support testing and data reviews to collect and report on the effectiveness of current security and operational measures, in addition to remediating deviations from current security and operational measures.\n* Maintain detailed diagrams representative of the Clientโs cloud architecture.\n* Maintain, optimize, and peer review standard operating procedures, operational runbooks, technical documents, and troubleshooting guidelines\n\n\n\nWhat You'll Bring\n* BS or above in related Information Technology field or equivalent combination of education and experience\n* 2+ years experience in 24x7x365 production operations\n* ยทFundamental understanding of networking and networking troubleshooting.\n* 2+ years experience installing, managing, and troubleshooting Linux and/or Windows Server operating systems in a production environment.\n* 2+ years experience supporting cloud operations and automation in AWS, Azure or GCP (and aligned certifications)\n* 2+ years experience with Infrastructure-as-Code and orchestration/automation tools such as Terraform and Ansible\n* Experience with IaaS platform capabilities and services (cloud certifications expected)\n* Experience within ticketing tool solutions such as Jira and ServiceNow\n* Experience using environmental analytics tools such as Splunk and Elastic Stack for querying, monitoring and alerting\n* Experience in at least one primary scripting language (Bash, Python, PowerShell)\n* Excellent communication, organizational, and problem-solving skills in a dynamic environment\n* Effective documentation skills, to include technical diagrams and written descriptions\n* Ability to work as part of a team with professional attitude and demeanor\n\n\n\nBonus Points\n* Previous experience in a consulting role within dynamic, and fast-paced environments\n* Previous experience supporting a 24x7x365 highly available environment for a SaaS vendor\n* Experience supporting security and/or infrastructure incident handling and investigation, and/or system scenario re-creation\n* Experience working within container orchestration solutions such as Kubernetes, Docker, EKS and/or ECS\n* Experience working within an automated CI/CD pipeline for release development, testing, remediation, and deployment\n* Cloud-based networking experience (Palo Alto, Cisco ASAv, etc.โฆ)\n* Familiarity with frameworks such as FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI, etc.\n* Familiarity with configuration baseline standards such as CIS Benchmarks & DISA STIG\n* Knowledge of encryption technologies (SSL, encryption, PKI)\n* Experience with diagramming (Visio, Lucid Chart, etc.) \n* Application development experience for cloud-based systems\n\n\n\n\n\nWhy You'll Want to Join Us\n\n\nAt Coalfire, youโll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where youโll work most effectively โ whether youโre at home or an office. \nRegardless of location, youโll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. Youโll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And youโll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options. \n\n\nAt Coalfire, equal opportunity and pay equity is integral to the way we do business. A reasonable estimate of the compensation range for this role is $95,000 to $110,000 based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \n \n#LI-REMOTE \n#LI-JB1 \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Cloud, Junior and Engineer jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nUnited States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nCreatorIQ has earned the title of best company to work for in multiple programs including BuiltIn LA and NY, was named a Leader by The Forrester New Waveโข: Influencer Marketing Solutions, and was recognized by G2 as a Leader, Best Customer Relationship, G2 Top 100 Fastest-Growing Products and rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. \n\n\nBe a Part of Our Dynamic Team and Transform the Industry Together!\n\n\nEnterprise Customer Success Manager\n\n\nAs a Customer Success Manager, you will serve as the primary liaison with a diverse portfolio of high-value customers, helping them set and achieve their influencer marketing goals using CreatorIQ software and services. Youโll build personal relationships with multiple stakeholders, earning their trust and respect through your commitment to their success and will be goaled on your customer retention and health. Customer Success Managers are experts in our product, as well as in Influencer Marketing programs and we pride ourselves by sharing best practices, strategy and measurement to our growing base of world-class brands, agencies, and tech companies.\n\n\n\n What youโll do:\n* Guide and drive customer outcomes at milestone in their partnership with CreatorIQ, grounded on achieving measurable business results: post implementation, to ongoing program success, to expanding use-cases within our product and services suite\n* Become customersโ trusted advisor and serve as their advocate inside CreatorIQ\n* Develop strong knowledge of our product and our best-practices; share your knowledge with our customers to help them achieve their goals by leading best practices workshops, strategic business meetings, and product roadmap reviews\n* Oversee internal account operations, and appropriately route customer requests (e.g. software support and bug reporting, expansion opportunities etc.)\n* Drive continuing education opportunities for our customers, ensuring that they have an appropriate level of understanding and knowledge of how to utilize the software to achieve program goals\n* Identify optimization opportunities within our software and services to support common customer best practices, actions, and decision making\n* Prepare, organize, and lead customer communication, including emails, calls, meetings, and business reviews with key stakeholders to drive adoption and retention\n* Own customer usage, health metrics, and success plans as a daily prioritization to inform proactive strategies that guide them through the customer journey to drive platform adoption and ROI with your customers as a strategic partner\n* You will be an expert problem solver and driver of solutions for our clients, utilizing . experience with fast-paced and dynamic MarTech teams and a technical understanding of common SaaS solutions\n* Connect customers with other subject matter experts within CreatorIQ, as needed\n* Collaborate with Account Managers to identify opportunities for growth in your existing portfolio\n\n\n\nWho you are and what youโll need for this position:\n* 3+ years of proven experience in a customer-facing role ideally managing the customer journey for enterprise customers at a technology solution, influencer marketing agency, brand or media company\n* Passion for understanding and helping customers solve real-world business challenges by leveraging (CreatorIQ) technology solutions and services\n* Ability to prioritize based on urgency, opportunity, and risk\n* Experience in showcasing value and ROI to executive stakeholders\n* Excellent verbal, written, presentation and project management skills, speaking with varying functions and levels both internally and externally.\n* Some experience with cross-group collaboration including Sales, Marketing, Support, Product/Development, and other internal organizations.\n* Youโre adaptable and resilient. The influencer marketing landscape is constantly evolving, and you're not afraid to adapt to change. \n* You can navigate ambiguity with ease and maintain a positive attitude even in challenging situations.\n* You have a knack for storytelling with data. Though not necessarily a data scientist, you're adept at navigating data and analytics to monitor client success metrics. \n* Your skill lies in transforming data insights into compelling narratives, pinpointing areas for improvement, and guiding strategic decision-making.\n* Demonstrated experience in influencer marketing, social media platforms, and/or working with or for influencer software preferred but not required.\n* Experience using Salesforce, Microsoft Office or GSuite, and audio/web conferencing (Slack, Zoom, etc) required. Experience with ZenDesk, Notion, or JIRA is a plus.\n\n\n\n\n$90,000 - $100,000 a year\n\nWho we are:\nCreatorIQ is the most trusted software to unify and power advanced influencer marketing for the worldโs most innovative enterprises. Our Intelligence Cloud facilitates data science-enabled creator discovery, streamlines workflow, ensures brand safety, and drives meaningful measurement. Amazon, AB Inbev, Calvin Klein, CVS, Disney, H&M, Logitech, Nestle, Sephora, and Unilever are just some of the brands that utilize CreatorIQโs platform to drive real business results across their influencer marketing ecosystems. CreatorIQ is a global company headquartered in Los Angeles with offices in San Francisco, London, and Ukraine.\n\n\nAt CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being client-focused, putting team members first, leading with empathy, ensuring a no jerks policy, and staying focused on what's important, we create a synergistic atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, Cloud and Marketing jobs that are similar:\n\n
$72,500 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nLos Angeles
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAs a Senior Client Services Engineer, you will be the technical escalation point for all Client Service Engineers and Technicians. You will help engineer technical solutions, assist with day-to-day support operations, and drive projects to improve user experience and team efficiency. This role requires an individual to be highly technical, have exceptional problem-solving skills, and have strong communication and leadership skills. \n\n\n\nIn this role, you will:\n* Provide support for all end-user technology services while in-person, or remote via Jira Service Desk and Slack. \n* Develop, enhance, and implement Client Services processes and policies. \n* Schedule, manage, and direct Client Services team members on a daily basis.\n* Research, install/implement, and upgrade internal systems and Saas platforms.\n* Purchase hardware and software, and contribute to quarterly financial planning.\n* Deploy and maintain conference room systems, printers, digital signage, and other office equipment.\n* Work cross-collaboratively on client-side projects to improve security, increase efficiency, or improve user experience. \n* Create and maintain documentation for internal team processes and user-facing support articles.\n* Travel may be required to support various locations within the Bay Area.\n\n\n\nQualifications:\n* 8+ years of experience in an IT Support/Admin role.\n* 2+ years of experience in a lead role.\n* Experience with Windows 10, Ubuntu, Chrome OS, and macOS in an enterprise environment.\n* Experience with VMware and client-level virtualization software (Parallels, VirtualBox, etc.)\n* Experience with Google Workspace administration and troubleshooting.\n* Solid understanding of basic networking concepts (VPN, DHCP, DNS, etc.)\n* Strong security foundation and endpoint best practices. \n* Experience with Jira, Confluence, or similar ticketing and documentation tools.\n* Strong knowledge of Active Directory account administration.\n* Experience configuring and/or troubleshooting Single Sign on (Azure, Okta, Ping, etc.)\n* Solid understanding of endpoint management tools (ECM/Intune, Jamf, Landscape, etc.)\n* Scripting experience (PowerShell, bash, Python, etc.)\n* Strong critical thinking, problem-solving, communication, and prioritization skills. \n\n\n\n\n\nCompensation\nThere are three major components to compensation for this position: pay, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The pay range for this position is $135,000 to $165,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The pay range listed in this posting is representative of the range of levels Zoox is considering for this position.\n\n\nZoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.\n\n\nAbout Zoox\nZoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. Weโre looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.\n\n\nFollow us on LinkedIn\n\n\nAccommodations\nIf you need an accommodation to participate in the application or interview process please reach out to [email protected] or your assigned recruiter.\n\n\nA Final Note:\nYou do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, macOS, Senior and Engineer jobs that are similar:\n\n
$50,000 — $95,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nFoster City, CA
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAs an Associate Technical Product Manager you will be a key member of the team that designs technical, service and content solutions to support Aledadeโs various lines of business. The Associate Technical Product Manager works alongside product team members, business owners, data analysts, designers and engineers to develop and refine requirements, project goals, solution scope, implementation approach, and rollout plans. \n\n\nProduct team members are the interface between business strategy and technology development, ensuring the creation of high-quality products that can scale effectively. At Aledade, you will be working on an ecosystem of applications, sophisticated analytics, and a robust set of integration capabilities to enable primary care practices, operational teams, and external partners to deliver innovative value-based care programs, technology and services that improve the health and wellbeing of our patients.\n\n\n\nQUALIFICATIONS: \n* Bachelorโs Degree in related field\n* 2+ years of product management or similar technology experience in large healthcare organizations, product development or SaaS platforms\n* Experience using data and primary research to inform business decision making\n* Excellent organizational and communication skills, with an emphasis on problem-solving, prioritization, and building subject matter expertise\n* Experience participating in Agile / Scrum teams or using Agile methodology/concepts in product development\n* Experience with data, data structures (e.g. relational databases), relevant or similar analytics platforms and tech stacks (e.g. Tableau, Snowflake, ETL, healthcare data sets, etc)\n* Experience with and understanding of the software development lifecycle and software development methodologies\n* Experience with project management tools like JIRA or Trello\n* Experience evaluating workflows and operational processes, conducting user research\n* Experience managing delivery processes, such as enhancement request\n* Experience creating wireframes independently and in coordination with designers\n* Experience writing clear specifications / technical writing\n* Experience working with process documentation tools\n* Familiarity working with SQL or other database querying language on large multi-table data sets\n* Experience developing software products or analytics, especially healthcare-related \n* Knowledge of SQL, ideally with MySQL experience\n* Knowledge of alternative payment models related to primary care such as MSSP ACOs, Pioneer ACOs, commercial insurance shared savings programs, PCMH\n\n\n\nRESPONSIBILITES:\n* Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective. \n* Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback\n* Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution.\n* Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes.\n* Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration.\n\n\n\n\n\nWho We Are:\nAledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.\n\n\nWhat Does This Mean for You?\nAt Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.\n\n\nIn addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:\nFlexible work schedules and the ability to work remotely are available for many roles\nHealth, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays\n12 weeks paid Parental Leave for all new parents\n6 weeks paid sabbatical after 6 years of service\nEducational Assistant Program & Clinical Employee Reimbursement Program\n401(K) with up to 4% match\nStock options\nAnd much more!\n\n\nAt Aledade, we donโt just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.\n\n\nPrivacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$55,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nPhoenix, AZ
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAs an Associate Technical Product Manager you will be a key member of the team that designs technical, service and content solutions to support Aledadeโs various lines of business. The Associate Technical Product Manager works alongside product team members, business owners, data analysts, designers and engineers to develop and refine requirements, project goals, solution scope, implementation approach, and rollout plans. \n\n\nProduct team members are the interface between business strategy and technology development, ensuring the creation of high-quality products that can scale effectively. At Aledade, you will be working on an ecosystem of applications, sophisticated analytics, and a robust set of integration capabilities to enable primary care practices, operational teams, and external partners to deliver innovative value-based care programs, technology and services that improve the health and wellbeing of our patients.\n\n\n\nQUALIFICATIONS: \n* Bachelorโs Degree in related field\n* 2+ years of product management or similar technology experience in large healthcare organizations, product development or SaaS platforms\n* Experience using data and primary research to inform business decision making\n* Excellent organizational and communication skills, with an emphasis on problem-solving, prioritization, and building subject matter expertise\n* Experience participating in Agile / Scrum teams or using Agile methodology/concepts in product development\n* Experience with data, data structures (e.g. relational databases), relevant or similar analytics platforms and tech stacks (e.g. Tableau, Snowflake, ETL, healthcare data sets, etc)\n* Experience with and understanding of the software development lifecycle and software development methodologies\n* Experience with project management tools like JIRA or Trello\n* Experience evaluating workflows and operational processes, conducting user research\n* Experience managing delivery processes, such as enhancement request\n* Experience creating wireframes independently and in coordination with designers\n* Experience writing clear specifications / technical writing\n* Experience working with process documentation tools\n* Familiarity working with SQL or other database querying language on large multi-table data sets\n* Experience developing software products or analytics, especially healthcare-related \n* Knowledge of SQL, ideally with MySQL experience\n* Knowledge of alternative payment models related to primary care such as MSSP ACOs, Pioneer ACOs, commercial insurance shared savings programs, PCMH\n\n\n\nRESPONSIBILITES:\n* Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective. \n* Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback\n* Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution.\n* Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes.\n* Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration.\n\n\n\n\n\nWho We Are:\nAledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.\n\n\nWhat Does This Mean for You?\nAt Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.\n\n\nIn addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:\nFlexible work schedules and the ability to work remotely are available for many roles\nHealth, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays\n12 weeks paid Parental Leave for all new parents\n6 weeks paid sabbatical after 6 years of service\nEducational Assistant Program & Clinical Employee Reimbursement Program\n401(K) with up to 4% match\nStock options\nAnd much more!\n\n\nAt Aledade, we donโt just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.\n\n\nPrivacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$55,000 — $90,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nPhoenix, AZ
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