**We are hiring a tech lead for our Shop team.** You will be an expert in building fullstack products and lead technical decisions for products ensuring we build a beautifully engineered product that people love. You are great at making decisions around architecture, scalability and product. You love to help your whole team deliver quality code and create a caring collaborative environment that gives all the engineers around you the tools they need to become excellent software developers.\n\n### TL;DR\n* MicroFront Ends, A/B testing, Management of Rewrite Project, Data Driven decision making\n* PHP 7, React, Typescript, REST or GraphQL, MySQL, AWS, Docker, Terraform, GitLab\n* Remote First, collaborative customer focused team that deploy code everyday\n* € 80- 90k per year (depending on location and experience)\n\nAt the end of the day we want to ensure we build the best e-commerce solution in the photography market. The GotPhoto SaaS platform helps school photographers streamline their workflow and ensure that they can easily manage large photo shoots and print amazing products their customers want. GotPhoto is a profitable startup that has been around since 2010. Our culture is one of a positive business model, with the mindset “we create winners”. Photographers, parents, schools and labs are better off when using our software. \n\n*Your primary goal is making an amazing product through making better technical decisions.*You will be key in developing and implementing great modern engineering practices with the team, delivering well-written, tested and factored code, shipping to production at high frequency.\n\n### You can expect to do things like\n* Take requirements from product managers and make sure they are easy to implement.\n* Help the teams make design decisions that enable good software architecture, limit technical debt and allow fast feature delivery.\n* Manage the commitments and delivery of the team, communicate details about delivery with management and the product manager. You protect against scope creep and timeline slippage.\n* Rewrite project lifting shop PHO codebase into new JS stack\n* Collaborate with other teams and tech leads to define department wide tech guidelines and standards. \n* Data driven decision making (iterate with A/B Tests)\n* Making sure that we release quality\n* Making sure that code quality of the staff is up to scratch\n* Taking a long term view on code maintainability\n* Cultivate a learning environment, coaching team members on how to develop excellent software.\n\n\n### Our stack\n\nWe take a pragmatic approach to building products and systems that work for our customers. Our core application is a modular CakePHP monolith - not as monolithic as you may have seen before. As we have scaled in terms of features and functionality we have built microservices in PHP, NodeJS, Python and React.\n\nWe use AWS-Cloud using MySQL, Docker, SQS, SNS, SES, PhpUnit, NewRelic, Graylog. QA has a Cypress Stack for end-to-end testing. In the Platform team we make use of Amazon Lambda for image processing to keep the scale very flexible. Payments are handled and abstracted by the finance team in their own distributed service. \n\nSince our business has complex use cases, we keep the cognitive load for our Devs as low as possible so they focus on solving problems rather than configuring tech. [Read more about our tech here.](https://career.gotphoto.com/the-tech-product-team/our-technology/) \n\n### Our Team\n\nWe are a team of 12 Engineers (on our way to 20 by the end of the year). Most of our team is based in Berlin but this role is a fully remote position based in Europe, ideally you are within a 2 hour time difference of Berlin because we want you to have a good balance with work and your personal life.\n\nYou will work with Product, QA, Engineers and report to our head of engineering. If you want to learn more about the team, [give our team page a read.](https://career.gotphoto.com/the-tech-product-team/) \n\nIf you enjoy going to an office then we would love to help you relocate to Berlin, just ask our recruiting team about it when you speak to them.\nWe follow Agile development and have synchronous and asynchronous communication. We love to collaborate, you will find us regularly sharing tips and tricks during our brown bag lunches, organising hackathons and pair coding to solve our most complex problems.\n\n### Benefits and Perks\n\n* Be part of an international team with an established brand in Europe and strong growth in the USA\n* Choose your own equipment: laptop & operating system\n* Flexible working hours: we have synchronous and asynchronous communication\n* Learning budget of 500€ annually and more for training, conferences and coaching\n* Continuous development: we help you to grow through structured process and feedback provided by our Head of Engineering and your peers.\n* Monthly lunch money after successfully completing the probationary period\n* We have regular team events, knowledge sharing and team holidays\n\n### About You\n\nYou are a technical expert who doesn’t want to manage people but manage technical decisions. You understand how to structure large scale code basis and can handle the refactoring and rewriting of large software systems. You can work with product managers and ensure you and your team can deliver things in a timely manner. You are great at choosing the right technologies, and thinking about bottlenecks in the software architecture (e.g. concurrency issues)\n\nYou care about the product you build, the code you write and helping the team around you grow.\n\n### About Us\n\nfotograf.de/GotPhoto is the market-leading workflow and sales solution for professional photographers in Europe and has a strong footprint in the US market. \n\nWe move the world of kindergarten and school - and nursery photography from analog to digital, making the life of our photographer clients easier and their business more successful. We are reviving an industry in which changes are long overdue.\n\nToday we have built a profitable business and, together with our international brand GotPhoto, we are one of the world’s most important players in school and kindergarten photography.\nWhy work with us? [Know more](https://www.fotograf.de/jobs/) \nCheck us out on [Glassdoor ](https://www.glassdoor.com/Overview/Working-at-Fotografen-Online-Service-EI_IE1193675.11,36.htm) \nConnect with us on [LinkedIn](https://www.linkedin.com/company/fde-gotphoto) \n\n/- We are trying our best to be an Equal Opportunity Employer -/\n\n/If you aren’t completely confident that you fit our exact criteria, please reach out anyway: we’re at least as interested in your character as in your talents!/\n \n\nPlease mention the words **FICTION LIMIT OUTER** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yNTA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $80,000 — $100,000/year\n
\n\n#Benefits\n ⏰ Async\n\n📚 Learning budget\n\n
\n\n#Location\nEurope

You'll form a key part of a team of developers building backend services to support our SaaS eCommerce platforms.\n\nYou start your day in a team Stand Up discussing progress you made yesterday, listening to your team members describe their current issues and dropping some knowledge bombs on how you “solved this last time”. You’re working from home today, so you pay the pet tax and encourage your four-legged-friend wave to the camera before logging off.\n\nFirst up you’ve got a pair-programming session with a Junior Developer in your team to help them through a tough ERP integration that they’ve been working on. They’ve been steadily improving under your experienced wing and are turning into a really productive team member.\n\nAfter lunch you’ll set your Slack status and turn on Do Not Disturb for a couple of hours while you debug a weird issue with a customer’s site. There’s been a change to the out of stock logic recently to support multiple warehouses. You update your unit test suite to cover this unexpected scenario and tell the Project Manager the good news! You push your feature branch to Bitbucket and watch Bitbucket Pipelines build your artifact and prove that your tests pass.\n\nYour JIRA issue has automatically transitioned to “In Code Review” and you open your pull request, studying your diff carefully before assigning it to your team mate for a sanity check.\n\nTomorrow (assuming all is well!) you’ll merge your pull request into a release branch and let Pipelines deploy it to Staging where it will be regression tested by the QA Team and their bank of automated tests. It should be out to Production by the end of the week, providing we can get through the testing and get client sign off by 2pm on Thursday.\n\n**If you read this and it sounds like your ideal job — we want you on the team!**\n\n## What you'll be doing\nThe following should give you an idea of how you’ll be expected to typically be spending your time. It’s not set in stone and it may change from week-to-week, but it gives an idea of what is expected from the role.\n\n### Software Development (80%)\n\nThe majority of your time will be spent working with your team to deliver software that meets the needs of our customers. This isn’t time that you’ll spend entirely in your editor, there’s stand up, sprint planning, scoping, architecting and designing that you’ll take part in to make sure we’re building exactly what we need in the right way.\n\nGiven your experience, a portion of this time is expected to be spent assisting other team members in delivering their work effectively.\n\n#### Process and Tooling Improvements (10%)\n\nMaking sure that we don’t sit still and keep evolving the way we build and deliver software is a critical investment of time, particularly from a team member with your experience. Use this time to try that tool you read about and see if it’s worthy of being a part of our toolchain.\n\n#### Personal Development (10%)\n\nKeeping up with new software releases, development practices, horror stories and post mortems are an essential part of any Software Developer’s time! Use this time to push forward your objectives and research tools and techniques you need to stay productive.\n\n## Requirements\n\n#### Essential Technical Skills\n\n* Server-side JavaScript\n* Experience with FaaS platforms (e.g. Google Cloud, Azure, AWS, etc)\n* Experience with one or more popular Node framework (e.g. Nest, Koa, Express, Hapi)\n* Experience integrating with NoSQL data stores (e.g. Cosmo, Mongo, Firestore, Dynamo)\n* Working with third-party REST and GraphQL APIs\n* Experience unit testing with Javascript\n* Experience of the full software lifecycle\n* Experience with Agile methodologies\n* Advanced experience working with Git\n* Advanced knowledge of the HTTP and H2 protocols\n* Advanced knowledge of web application security\n\n#### Essential Knowledge & Experience\n\n* At least 2 years of development experience working in a development team within a commercial environment\n* Experience dealing directly with non-technical stakeholders\n* Highly motivated with demonstrable technical and analytical skills\n* Desire to further technical skills and knowledge\n* Attention to detail, commitment and desire to complete a consistently high standard of work\n* Advanced time management skills with the ability to manage own tasks to agreed timelines with limited supervision\n* Able to clearly communicate complex design and development decisions\n* Advanced knowledge of best practice and architecture for complex web applications\n* Advanced knowledge of and able to avoid common security issues in web applications\n* Able to articulate complex technical solutions with minimal assistance\n* Able to design and build complex technical solutions with minimal assistance\n* Strong communication skills\n\n#### Desirable Technical Skills\n\n* Typescript\n* Experience with Azure or Google Cloud\n* Client-side JavaScript\n* React\n* Docker\n* Experience integrating with relational databases (e.g. Postgres, MySQL)\n* Experience with APIs that implement HATEOAS+HAL\n* Atlassian Suite (Jira, Confluence, BitBucket)\n* Experience with PCI compliance\n* Experience working with servers over SSH\n\n#### Desirable Knowledge & Experience\n\n* At least 1 years software development experience on an ecommerce platform\n* Experience of people management in a fast-paced development environment\n* Managing tasks and timelines of a development team, within a commercial environment\n\n## Benefits\n* We're fully remote and will support you in working from wherever you like\n* Flexible working hours to suit your lifestyle\n* 22 days holiday + bank holidays + an extra day's holiday for each year worked\n* Your birthday off\n* Vitality private health cover (Currently UK only. After one year)\n* Pension scheme (UK only)\n* Perkbox (Currently UK only. Access to a wide range of discounts and special offers)\n* Long service bonus (5 years and 10 years)\n* £1000 referral bonus - recommend a friend for a job!\n* Eyecare vouchers (Currently UK only)\n* Company wellness initiatives\n* Access to Employee Assistance Programme\n* Training and development plans for everyone\n* Collaborative, supportive culture led by strong values\n* Regular social events and networking opportunities\n* Relaxed and friendly team \n\nPlease mention the words **TACKLE LABEL SUGAR** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yNTA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $60,000 — $90,000/year\n \n\n#Location\nWorldwide

At Tucows, we’ve crafted a Mobile Services Enablement (MSE) platform that allows our customers in the MNO/MVNO space to power all aspects of their business. We offer a clean and simple solution delivered via API that makes integration with 3rd party platforms effortless. Our MSE platform includes subscription management, billing and provisioning services, and supports 5G technology making it the ideal choice for our customers.\n\nWe’re looking for a Developer Support Lead who can take a leadership role in helping us build out our full scope support practices that provide developers working with our platform the tools they need to get the most out of our product. In this role you’ll be working closely with our Engineers, Developers, and Product Managers to detail how the platform works, provide support to customers who need our help getting our platform coordinated into their environment, and to test our solution to ensure we’re delivering a phenomenal customer experience to our partners.\n\n# Who you are:\n* You are skilled at explaining complex technical problems and issues to both technical and non-technical audiences \n* You understand web services, including transport (primarily HTTP), common data formats (JSON and XML), and standard API patterns (e.g. SOAP and REST)\n* You can write and document code in at least one language (Python, Ruby, Java, Go)\n* You have broad capabilities to troubleshoot client-side code (JavaScript).\n* You have experience interacting with and suggesting improvements to different UI platforms.\n* You have a good relationship with command line environments and have a grasp of basic scripting and textual search and manipulation tools (grep, awk, sed, cut, etc.)\n* You are a customer advocate who excels working with product managers and developers to deliver meaningful change to our customers.\n* A demonstrable understanding and experience in at least one of the areas of Domains (inc. DNS, email, SSL), Mobile and ISP.\n* Front End: Javascript + HTML + CSS (Must Have) A modern JS framework such as Vue, Angular, React (Nice to Have)\n* Back-End, Application: At least two application-level programming languages of your choice. (Java, Go, Python...etc)\n* Progressive experience supporting customers in B2B software / SaaS organizations\n* Excellent prioritization, analytical and problem-solving skills.\n* Excellent verbal and written communication skills - ability to articulate sophisticated topics, issues and resolutions both orally and in writing.\n* Previous experience developing software and a deep love for helping our customers tackle their problems.\n\n# What you'll do: \n* Seek questions from developers about our integration tools and APIs\n* Build and Maintain our Developer knowledge base detailing known issues and solutions, and extend our support infrastructure by crafting and writing diagnostic tools/scripts.\n* Collaborate with our Product Management and Development Teams on activities such as root cause analysis, debugging, support, and post-mortem analysis of incidents and service interruptions.\n* Assist in the QA process for new platform features and/or perform platform testing to ensure our platform systems continue to run when software and hardware infrastructure upgrades occur.\n* As the voice of support, utilize customer feedback collected through partner concerns to our Support Teams to identify and drive improvements in our products\n* Write example code utilizing our APIs and platform interfaces to illustrate concepts or help prototype ideas in collaboration with customers\n\n# About Tucows:\nTucows (NASDAQ:TCX, TSX:TC) is possibly the biggest Internet company you’ve never heard of. We started as a simple shareware site in 1993 and have grown into a stable of businesses; mobile, internet and domains.\n\nWe embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the internet!\n\nToday, close to a thousand people work in over 16 countries to help us make the Internet better. If this sounds exciting to you, join the herd!\n\n__________\n\nWant to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.\n\nWe also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.\n\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.\n\nLearn more about Tucows, our culture and employee benefits on our site [here](https://tucows.com/).\n \n\nPlease mention the words **MIXTURE FALSE MORNING** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4yNTA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $100,000 — $150,000/year\n \n\n#Location\nWorldwide