\nEpsilon3 is the leading software (SaaS) for teams that develop and operate spacecraft, aircraft, and advanced hardware systems.\n\n\nLaunched in 2021, we're led by a team of engineers from SpaceX, Google, and NASA who supported over 100+ space missions. Blue Origin, Sierra Space, Commonwealth Fusion Systems and many others depend on our web-based platform to plan and track high-stakes operations.\n\n\nWe raised a $15M Series A funding round led by Lux Capital, Y Combinator (YC S21), and other world-class investors. Our crew is fully remote, US-based, and passionate about enabling space exploration. \n\n\nAre you interested in a role that involves teaching space companies how to use software that helps them build, test, and operate spacecraft?\n\n\nWe're looking for a highly technical Customer Success Manager who is passionate about fostering exceptional customer experiences. Your core responsibility will be to ensure our customers are actively adopting and getting value from Epsilon3. You will also work closely with our product and engineering team to help translate customer feedback into new features and improvements.\n\n\n\nResponsibilities:\n* Manage and build lasting relationships with a global portfolio of 50-75 customer accounts\n* Plan virtual and on-site meetings with customers to conduct trainings, collect user feedback, and identify adoption issues\n* Manage renewals and mitigate churn by performing reactive and proactive outreach based on risk signals and health scores\n* Schedule, outline, and execute implementation and onboarding for your new accounts\n* Identify and manage upsell, cross-sell, and account expansion opportunities\n* Monitor, triage, and respond to Intercom messages, Slacks, emails, support tickets, and requests\n* Provide clear and actionable input, ideas, and user feedback to the product team \n* Build and improve internal processes to improve account retention and health/NPS scores\n* Maintain expert-level knowledge of the platform and feature/product roadmap \n* Ensure all account information in Salesforce/CRM is updated and accurate\n\n\n\nQualifications:\n* 3+ years of experience managing customer accounts at a B2B SaaS startup\n* Experience managing software implementation and onboarding for new customers\n* Experience identifying and closing account growth, expansion, and upsell opportunities\n* Ability to foster and maintain strong relationships with internal and external stakeholders\n* Ability to apply analytical and problem-solving skills in a fast-paced environment\n* Ability to effectively navigate ambiguity, manage multiple projects, and shift priorities on-the-go \n* Customer-centric mindset strengthened by a genuine desire to understand your customer’s needs and business goals\n* Clear, effective, and enthusiastic communicator who applies business acumen and empathy to every interaction\n* At least 1 year of Salesforce CRM experience\n* US Citizenship is required, as this role may require security clearance in the future\n* Fluent in English, and speaking additional languages is a plus! \n* Bachelors degree\n\n\n\n\n\n\nSalary range: $90,000 - $120,000\n\n\nThis full-time role also comes with stock options, PTO, and a 4% 401k match.\n\n\nEpsilon3 is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Epsilon3 makes hiring decisions based solely on qualifications, merit, and business needs at the time.\n\n\nEpsilon3 Newsletter | LinkedIn | YouTube | Instagram | X \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n $30,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nUnited States

Salesforce Developer\nAre you excited about building something to provide a huge impact to the company such as shortening time to revenue? Are you fond of automating workflows and processes to eliminate as much human touchpoint as possible? Do you want to be a part of a high-performance team? Are you passionate about the quality of development and want to be a part of the strategy of world-class applications? Then you belong with us!\n \nWe are seeking a Salesforce Developer to join our growing Care Transformation Engineering team. As an engineer on our team, you will serve a critical audience: our customers, who are the health and benefits buyers that make the best decisions for their employee base. This position is a key role on the team, demonstrating a wide assortment of skills and talents on a regular basis. This person is versed in Salesforce development and can apply agile methodologies.\n \nThe right candidate will work closely with multiple development teams and external partners to strategize and design solutions to difficult problems. The candidate will be confident in the use of the latest tools and best practices, and comfortable both teaching and learning from teams of extremely talented engineers. The candidate will work in partnership with the Product Owner and business development teams to transform product visions into reality.\nResponsibilities\n\n* Partner with cross functional teams to build solutions to improve customer launch efficiency\n\n* Design systems to solve complex business problems\n\n* Design, build, and maintain system integrations to bring data in and out of Sales Cloud, using the appropriate Platform capabilities\n\n* Create clean data model and clean code in Sales Cloud\n\n* Identify areas of technical debt and influence roadmap plans with smart solutions\n\n* Swiftly address any issues and invest in resolutions that improve the product’s reliability going forward.\n\n* Participate in and influence technical decisions of the team\n\n* Promote engineering best practices and operational excellence within the team.\n\n* Stay in the loop on new Salesforce products and capabilities\n\n\n\nQualifications\n\n* 5+ years in technical roles in a related industry\n\n* 4+ years of experience building and testing custom solutions in Apex\n\n* 3+ years of experience building Lightning components\n\n* Optimize for impact over progress and love getting stuff done\n\n* Experience with system design to solve complex problems\n\n* Experience with data integration, Salesforce Platform APIs, or other supporting technologies\n\n* Salesforce Sales Cloud\n\n* Continuous integration, especially with Salesforce DX\n\n* Experience in our other technologies is a bonus: Ruby, Java, Golang, React, GraphQL, AWS\n\n* HL7 FHIR (Fast Healthcare Interoperability Resources)\n\n\n\nAdditional Perks\n\n* Competitive salary\n\n* Remote work option with home internet allowance\n\n* Healthcare insurance (medical, dental, and vision)\n\n* Savings fund\n\n* Food coupons\n\n* Christmas bonus\n\n* 25 Total days off first year (Vacation, Sick, PTO)\n\n* 50% Vacation premium\n\n* Education stipend\n\n\n\nAbout Nimble Gravity\nNimble Gravity is a team of outdoor enthusiasts, adrenaline seekers, and experienced growth hackers. We love solving hard problems and believe the right data can transform and propel growth for any organization.\nNimble Gravity Product Engineering collaborates closely with the Included Health Product Management and Design teams to scale and strengthen their Web and Android experiences. Included Health’s powerful healthcare navigation app includes personalized Provider matching, 24/7 Telemedicine+, Expert opinions on diagnoses and treatment plans, and medical claims advocacy. \nNimble Gravity is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. Nimble Gravity considers all qualified applicants. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Testing, Android, Sales and Engineer jobs that are similar:\n\n $50,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nGuadalajara, Jalisco, Mexico

\nLive your Rich Life from anywhere.  100% remote position.  \n\n\nThe Giant Hairy Problem You'll Be Solving\n\n\nThe best of all worlds: a development role in a startup environment without the risk of small organizations or the inflexibility of large ones.\n\n\nWe're looking for a seasoned full stack developer to join our team to create services that power incredible user experiences.\n\n\nThis could be a dream position for the right person. Read the description below to see if it's what you've been looking for and find out how to apply.\n\n\nYou'll Work On Projects Like\n\n\nA Full Stack Developer at IWT is able to work in all parts of an application from backend services to middle tier and the front-end app. You will be developing new solutions to complex problems and work within our existing frameworks, while keeping an open mind to potential process improvements and scalability.\n\n\nYou will be a critical member of the engineering team; with that comes the responsibility of mentoring team members and establishing architectural principles and design patterns. You'll be translating functional requirements into functional applications. You'll be doing more than just bug hunting; you'll be proactively identifying bottlenecks and devising solutions to them.\n\n\nYou will also be interfacing with IWT's own home-grown solutions as well as with several third party API's. Expect to be immediately thrown into the deep end and getting into the code right away.\n\n\nCompensation is commensurate with experience. Perks include health coverage, 401k with match, technology and education stipends, the ability to live anywhere in the US, and work with some of the most interesting people in the world.\n\n\nWhat We're Looking For\n\n\nAt IWT we love hard problems that others can't solve, won't solve, or don't even want to try solving.  We want to work with people who love big challenges, too. People who want to be the best they can possibly be and fight every day to make it happen. We call them top performers and we all share the same values:\n\n\n\n* Obsessed with excellence\n\n* No ego\n\n* Outstanding communication\n\n* We drive results\n\n* Learn fast, grow fast\n\n* Be weird\n\n\n\n\n\nIf you're a good fit for this opportunity, then you'll have:\n\n\n\n* Broad Experience: You will be working in every aspect of the stack, from top to bottom in a variety of languages.\n\n\n* Extremely comfortable in PHP and experience with Ruby\n\n* Intimately familiar with CakePHP or Rails\n\n* Lots of practical experience with HTML, CSS, JavaScript, and MySQL\n\n* Experience with AWS \n\n* Well rounded DevOps and performance tuning experience\n\n* Experience with Salesforce or Marketo is a definite plus\n\n\n\n\n\n* Hands On: You are naturally curious and want to understand how things work. You also aren't afraid to get your hands dirty and don't want to pass things off as "not my job" when issue arise.\n\n* Agile: Able to work iteratively and a willingness to change priorities based on changing business dynamics\n\n* A vision for the future: A knowledge of industry best practices and an eye toward the future and improving our processes continuously.\n\n* Able to work remotely with your own phone, computer and high speed internet access in place.\n\n* This is a full-time, 100% remote position. Must be US based.\n\n\n\n\n\nAbout Us\n\n\nFor the past 13 years, we've quietly built a private company that has become one of the leaders in online education and self-developmentt. Over 1 million Top Performers read us every month for advice on money, entrepreneurship, careers, relationships, and personal productivity.  We build no-BS personal-development brands that deliver real results.  We tell the truth about how the world works -- even when it's uncomfortable to hear. We value trust over short-term sales.  We're selective and demanding about who we serve.  \n\n\nWe're a high performance team of exceptionally talented and diverse individuals, and we nurture each other's personalities, creativity and obsessions to bring forth unique content, products and services to the market. Our goal is to help millions of people live richer, more fulfilling lives. And it takes an entire team committed to something bigger than themselves to make that kind of impact.\n\n\nWe are seeking high caliber individuals who want to help push us to the next level. If you like to move quickly and have a bias for action, you'll fit right into our fast-paced, results-based environment. We're a 100% remote/virtual team environment where you can work from wherever you are. We're excited to work alongside the best in the world to make a difference in millions of people's lives. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Teaching, Education, Full Stack, Developer, Digital Nomad, DevOps, Salesforce, PHP and Backend jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n