\nAbout Avalere Health\n\n\nEstablished in 2001, Avalere Health is a purposefully built commercialization partner for the biopharmaceutical, medical technology, and wellness industries. \n\n\nOur 1,500+ experts combine their knowledge and expertise across our core disciplines — Consulting; Medical; Policy; Value, Evidence, and Access; Marketing; and Digital Experience Technology — to create the connections that make better health happen.\n\n\nAvalere Health partners with its clients to navigate the complex and rapidly changing healthcare ecosystem. Together, our experts help clients connect patients with life-changing therapies, realizing the potential of strategies and solutions to accelerate innovation that improves lives.\n\n\nWe live and breathe our five values in everything we do: We are authentic. We act with integrity. We value difference. We play for the team. We enjoy the journey. At Avalere Health, we imagine a healthier world and create the connections to make it happen. \n\n\nWe take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.\n\n\nAbout the Role\n\n\nWe are seeking a (Senior) Director to join our Global HEOR practice. This team of experts works to enable next-generation healthcare delivery through evidence generation strategies as well as evidence generation activities, both through databases and bespoke studies engaging external experts. The successful applicant will embed themselves as a key senior member of the practice, providing strategic guidance and oversight to both internal stakeholders and team members, as well as clients. They will be responsible for conceptualization and development to directing and managing a range of HEOR projects, with a particular focus on RWE and epidemiological studies and strategy.\n\n\nThis is an exciting opportunity to work with colleagues across Avalere Health to ensure that we provide the best possible guidance to client on how to generate and leverage data to support the value propositions for their assets as well as influence the many stakeholders involved in ensuring patient access in the markets.\n\n\nThis role will be client facing and include opportunities for business development and thought leadership as well as project leadership and execution. Candidates should have a demonstrated ability both to secure funding for new initiatives / projects and execute on it.\n\n\n\nWhat You'll Do\n* Is accountable for the concept development, design and execution of projects to support the clinical, economic, and humanistic value propositions, including, but not limited to, comparative effectiveness studies, burden of illness studies, systematic reviews and meta-analyses/indirect comparisons, treatment pattern studies\n* Works directly with industry clients to create and scope strategic and tactical recommendations for evidence synthesis and evidence generation projects to ensure optimal positioning for client products\n* Manages multiple clients and short- and long-term deliverables to ensure that Avalere Health's knowledge and expertise are available to meet client needs\n* Implements, oversees, and continuously improves internal processes surrounding RWE projects, literature reviews and other projects to promote efficiency and quality\n* Leads the production of technical briefs, peer review publications and insights\n* Manages and mentors team members and other junior staff across the practice as requests; provides guidance and feedback to ensure they achieve their personal and professional development goals.\n* Effectively manages and communicates with internal and external stakeholders\n* Presents (formally and informally) the results of research to a diverse group of stakeholders\n* Manages the team budget and oversees vendors and consultants to ensure high quality deliverables while exercising fiscal responsibility\n* Generates leads and conducts business development activities generating additional sales and revenue opportunities\n* Remains up to date on healthcare trends, particularly around evidence generation and RWE, anticipate the needs of clients based on these trends\n* Solves complex client issues in a timely and appropriate manner with minimal management oversight and attention to resources\n* Serves as a subject matter expert on RWE in the pharmaceutical arena and demonstrate thought leadership to generate public recognition for Avalere Health that results in new business and revenue generation\n\n\n\nAbout You\n* Master's Degree or PhD in relevant field (e.g., health outcomes, health care research, public health, sociology, demography, epidemiology) preferred\n* 7-10 years of experience working in healthcare \n* 5+ years of demonstrated experience in managing large-scale projects and healthcare policy\n* 5+ years of experience managing a team\n* Demonstrated success in analyzing and synthesizing information to draw accurate, logical, and actionable conclusions\n* Strong understanding of quality and value in healthcare \n* Demonstrates superior consulting acumen, deepening client relationships and anticipating client needs and impacts of healthcare landscape changes\n* Demonstrated success in gathering primary and secondary research through a range of research methodologies \n* Excellent written and verbal communication skills\n* Strong facilitation skills with multidisciplinary groups\n* Experience in leading or support the development of protocols for submission to Research Ethics Boards or Internal Review Board\n* Ability to work independently and thrive in a remote work environment\n* Ability to closely mentor and support professional development of team members\n\n\n* Exceptional organizational skills and exceptional attention to detail\n\n\n\n\n\n\nWhat we can offer\n\n\nAvalere Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare’s most complex challenges. \n\n\nAt the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope. \n\n\nWe are committed to embedding diversity and inclusion in every aspect of our organization. We encourage diversity of thought, inclusive behavior, and break down barriers to ensure every individual feels valued and encouraged to contribute their unique abilities and potential. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide. \n\n\nWe have city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits. \n\n\nWe encourage all applicants to read our candidate privacy notice before applying to Avalere Health. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Senior, Junior and Sales jobs that are similar:\n\n $42,500 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nMemora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. As we expand our programs to reach more health systems and patients, we are excited to grow our Client Success Executive team.\n\nSenior Client Success Executives serve as trusted advisors to our clients and have the critical responsibility of ensuring the retention, continued growth, and referenceability of Memora’s strategic clients. The ideal candidate will serve as a credible thought partner with Memora initiative leaders and superusers. Additionally, this role will work closely with Implementation, Product, and Growth colleagues to ensure clients maximize their value from their partnership with us. Finally, this role will work closely with the Head of Client Success to lead strategic projects to support the long-term growth and success of Memora’s Client Success team.\n\nIdeal candidates will be driven by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.\n\nPrimary Responsibilities:\n\n\n* Client Management Responsibilities\n\n\n\n* Own a portfolio of large, strategic accounts and hold primary relationship management with department-level clinical and administrative leaders\n\n* Develop relationships with senior- & executive-level leaders for long term account stability and growth\n\n* Develop and manage an annual account plan to proactively identify strategic objectives and actions in collaboration with internal partners (e.g., Sales, Product, Marketing) and clients\n\n* Lead recurring (e.g., monthly/bi-monthly/weekly) check-ins and prepare for & lead recurring Executive Business Reviews\n\n* Ensure execution against contractual obligations and manage internal resources to troubleshoot client experience and technical issues \n\n* Monitor and improve performance against key client health metrics (e.g., utilization, NPS, ROI) \n\n* Identify opportunities for client participation in marketing collateral (e.g., case studies, webinars, PR) and work with Marketing and client to design, develop, and publish/promote\n\n* Lead client renewals in collaboration with Memora’s Sales team to ensure timely planning, discussions and internal team coordination\n\n* Generate revenue expansion opportunities with existing accounts by leveraging existing and new stakeholder relationships\n\n\n\n\n\n* Internal/Team Development Responsibilities\n\n\n\n* Collaborate with Sales team leadership to develop processes that facilitate revenue growth with existing clients\n\n* Lead or support development of scalable processes and resources (e.g., playbooks, SOPs, training materials) to facilitate team onboarding, improve cross-functional coordination, and build consistency in client servicing and management\n\n* Represent the voice of the client internally to inform Memora’s product strategy and roadmap\n\n* Provide coaching and support to CSEs and newer team members, as needed\n\n\n\n\n\n\n \n\nQualifications (Required):\n\n\n* You have 5-8 years client-facing experience (Client Success, Account Management, Implementation) in healthcare, SaaS,  or digital health serving US-based hospital systems and/or other ecosystem partners\n\n* You can communicate complex ideas clearly and concisely (both written and verbally)\n\n* You are an expert in building high-trust relationships with client project teams and leaders by understanding their needs, motivations, and challenges, and by being an advocate for them within your organization\n\n* You possess strong proficiency with analyzing and presenting data in a meaningful way (i.e., storytelling with data)\n\n* You have experience orchestrating resources within your organization to address client challenges, ensuring the needs of your clients are successfully met while also meeting any relevant business constraints\n\n* You have a bias toward action and a “one team” mentality\n\n* Ability to occasionally travel to client sites (mainly in US; 10-20% travel)\n\n* Ability to comply with clients’ COVID vaccination requirements \n\n\n\n\n \n\nQualifications (Bonus):\n\n\n* You have prior experience building best practice Client Success processes and tools\n\n* Skillful with Google Suite and BI tools (e.g., Looker, Tableau) for creating documents and presentations, or analyses; familiarity with Salesforce\n\n* Experience collaborating with clinicians at a health system or a provider organization on clinical operations and clinical model design\n\n* You have prior experience as a clinician\n\n\n\n\nThis position offers remote flexibility allowing employees to work from home in any of the following hubs: Seattle, WA; Bay Area, CA; New York City, NY; and Chicago, IL. \n\nWhat You Get:\n\n\n* An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually\n\n* Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup\n\n* Work alongside world-class clinical, operational, and technical teams to build and scale Memora\n\n* Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams\n\n* Improve the way care is delivered for hundreds of thousands of patients\n\n* Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans\n\n* Ownership over your success and the ability to significantly impact the growth of our company\n\n* Competitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, Macbook, and a 401(k) plan\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel, Senior, Marketing and Sales jobs that are similar:\n\n $67,500 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nMemora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Commercial Enablement Manager. \n\nThe Commercial Enablement Manager role, reporting to the Director of Product Marketing, will have the critical responsibility of ensuring colleagues across our Commercial function are trained, enabled, and empowered to drive a superb customer experience from the start of the sales journey through program go-live. The ideal candidate will be able to identify and prioritize training needs, build and deliver enablement programs to Client Delivery, Customer Success, Revenue, and customers directly. Additionally, this role will work closely with Care Delivery, Marketing, and Product to obtain and develop content for Commercial enablement programs. Ideal candidates will not only be driven by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.\n\nPrimary Responsibilities:\n\n\n* Partner with Commercial leaders across Care Delivery, Client Delivery, Client Success, Marketing, Revenue, and Solutions Consulting to identify training needs for customer-facing colleagues.\n\n* Build high-quality, engaging internal training curriculum and materials to educate customer-facing teams on product releases, messaging and positioning changes, and general client readiness.\n\n* Develop external customer education strategy and materials focused on streamlining change management and driving end-user adoption during implementation and go-live. Aid delivery teams in execution of customer onboarding and training sessions.\n\n* Implement an accountability system, measurement strategy, and feedback process to ensure adherence to training, measure effectiveness of programs, and drive data-driven enablement strategies.\n\n* Own the enablement calendar and knowledge management process for internal and external training events, managing coordination of content/attendance and enabling easy access to customer-facing collateral.\n\n\n\n\n \n\nQualifications (Required):\n\n\n* 5+ years experience in enablement roles (e.g. sales enablement, sales coaching, customer education, product marketing) including at least one year of customer-facing experience (e.g. sales, customer success, solutions consulting)\n\n* Demonstrated success in building training content and programs to enable customer-facing teams in onboarding or ongoing training\n\n* Strong presentation and communication skills, both verbal and written, and enjoys presenting to and enabling via varied learning styles\n\n* Expert in driving clarity and seeking alignment in ambiguous environments and across functions\n\n* Experience with platforms such as Gong, Salesforce, or interactive demo vendors to build tech-driven enablement programs\n\n\n\n\n \n\nQualifications (Bonus):\n\n\n* Experience working with health systems buyers\n\n* Experience at a high-growth B2B or B2B2C health tech or SaaS startup\n\n\n\n\n \n\nWhat You Get:\n\n\n* An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually\n\n* Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup\n\n* Work alongside world-class clinical, operational, and technical teams to build and scale Memora\n\n* Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams\n\n* Improve the way care is delivered for hundreds of thousands of patients\n\n* Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans\n\n* Ownership over your success and the ability to significantly impact the growth of our company\n\n* Benefits including health, dental, and vision coverage, flexible work hours, paid parental leave, company retreats, Macbook, and a 401(k) plan with employer matching\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education and Sales jobs that are similar:\n\n $57,500 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n