\nWant to help us, help others? We’re hiring! \n\nGoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.\n\nJoin us! The GoFundMe team is searching for a Data Science Manager to manage a growing team of data scientists. As a leader on the Data Insights team you will lead and develop a growing team, promote a data-driven culture and help develop and execute data-driven strategies for the organization.\n\nCandidates considered for this role will be located in the following location: San Francisco, CA\n\nThe Job…\n\n\n* Manage and mentor a team of data scientists, fostering a culture of innovation, collaboration, and continuous learning\n\n* Shape and implement a data-driven strategy that aligns with business goals, ensuring the data science efforts directly impact key company objectives\n\n* Manage the end-to-end lifecycle of data science projects, from ideation and scoping to deployment and iteration, ensuring timely and successful delivery\n\n* Lead the development of advanced predictive models and machine learning algorithms to forecast trends, optimize processes and inform strategic decisions\n\n* Guide the organization through the implementation of advanced experimentation techniques, with A/B testing and beyond\n\n* Work with product, engineering, marketing and business teams to integrate data science solutions into products and operations, driving cross functional success\n\n* Work closely with stakeholders at all levels to scope projects, prioritize tasks, and deliver high-impact data science solutions solutions\n\n* Encourage the exploration of cutting-edge data science techniques while balancing the need for practical, business-focused solutions that deliver measurable impact\n\n\n\n\nYou…\n\n\n* 7+ years experience as a data scientist or similar role\n\n* 2+ years experience managing a team\n\n* Proficiency in data science methodologies, including machine learning, statistical modeling, advanced experimentation and causal inference with hands on experience in Python and SQL\n\n* Ability to align data science initiatives with broader business goals, translating complex data insights into actionable strategies\n\n* Demonstrated success in managing the full lifecycle of data science projects, from conception to implementation, with strong organizational and time-management skills\n\n* Familiarity with machine learning methods (regression, classification etc) and ability to translate research into actionable models\n\n* Excellent communication skills with the ability to convey complex data insights to both technical and non technical stakeholders\n\n* Experience working cross functionally with product, engineering, marketing and business teams to integrate data science solutions into broader business processes\n\n* A creative thinker with a passion for using data to solve complex business problems, continually seeking out new methodologies and tools to enhance the team’s capabilities\n\n\n\n\nWhy you’ll love it here...\n\n\n* Market competitive pay.\n\n* Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. \n\n* 401(k) retirement plan with company matching.\n\n* Hybrid workplace with fully remote flexibility for many roles.\n\n* Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses.\n\n* A variety of mental and wellness programs to support employees.   \n\n* Generous paid parental leave and family planning stipend.\n\n* Company provided life and disability coverages.\n\n* Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.\n\n* Learning & development and recognition programs.\n\n* “Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.\n\n* Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.\n\n* Employee resource groups.\n\n* Your work has a real purpose and will help change lives on a global scale.\n\n* You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. \n\n* We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.\n\n* We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!\n\n\n\n\nGoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.\n\nThe total annual salary for this full-time position is $190,000 - $260,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. \n\nIf you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at [email protected]. \n\nDedication to Diversity \n\nGoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.\n\nOur diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.\n\nGlobal Data Privacy Notice for Job Candidates and Applicants:\n\nDepending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. \n\nLearn more about GoFundMe:\n\nWe’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘23 annual report.\n\nOur annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.\n\nFor recent company news and announcements, visit our Newsroom. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Python, Recruiter, Education and Marketing jobs that are similar:\n\n $40,000 — $70,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco Bay Area, California, United States

\nHuman Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. \n\nNearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.\n\nWe’re a high-growth tech company changing the retirement industry. We’ve raised $500M and are backed by leading investors. Most recently, by funding from BlackRock as well as many other top investors: TPG (The Rise Fund) with SoftBank led our Series D, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and others.\n\nAbout the role\n\nWe are seeking a highly experienced HRIS Analyst to join our team. Reporting to the Sr. Manager of People Operations, the ideal candidate will be responsible for the day-to-day administration of our Workday HCM tool. This role requires at least five years of in-depth Workday experience, particularly in a scaling startup environment. The HRIS Analyst will play a crucial role in implementing, maintaining, and enhancing our Workday system to support our growing team.\n\nWhat you get to do every day\n\n\n* Administer and manage the Workday HCM system, including configuration, security, and reporting.\n\n* Collaborate with HR, IT, and other departments to ensure the Workday system meets the organization's needs.\n\n* Lead and support the implementation of new Workday modules and features.\n\n* Develop and deliver training for end-users to ensure effective utilization of the Workday system.\n\n* Monitor system performance and troubleshoot issues as they arise.\n\n* Ensure data integrity and conduct regular audits to maintain accurate HR data.\n\n* Provide support for system upgrades, enhancements, testing, and other technical projects as needed.\n\n* Create and maintain documentation for system processes and procedures.\n\n* Analyze business requirements and translate them into effective Workday designs and solutions.\n\n* Stay updated on Workday best practices, features, and updates to recommend improvements.\n\n\n\n\nWhat you bring to the role\n\n\n* Bachelor’s degree in Human Resources, Information Systems, or a related field.\n\n* Minimum of five years of in-depth experience with Workday HCM.\n\n* Proven experience in a scaling startup environment, including implementation and ramping of Workday systems.\n\n* Strong understanding of HR processes and data management.\n\n* Excellent analytical and problem-solving skills.\n\n* Strong project management and organizational skills.\n\n* Ability to communicate effectively with technical and non-technical stakeholders.\n\n* Detail-oriented with a focus on accuracy and data integrity.\n\n* Workday certification is a plus.\n\n* Leadership experience or demonstrated ability to lead projects and teams.\n\n\n\n\nWhy you will love working at Human Interest\n\nMission - Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.\n\nCulture - Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. \n\n\nCustomer obsession\n\nLong-term orientation\n\nAutonomous and accountable teams\n\nAn escalating bar for talent and performance \n\nFundamental optimism \n\n\n\n\nCompensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the US. The base salary for this position spans $120,000 - $135,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary that we offer to a new employee within this range is based on their location within the US, their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall Total Rewards package. Depending on the position, additional compensation components such as bonus, commission, and equity may be offered. All of our employees are offered a robust suite of physical, financial and mental wellness benefits.\n\nBenefits - \n\n\nA great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees\n\nTop-of-the-line health plans, as well as dental and vision insurance\n\nGenerous PTO and parental leave policies\n\nAddition Wealth - Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness\n\nLyra - Enhanced Mental Health Support for Employees and dependents  \n\nCarrot - Fertility healthcare and family forming benefits\n\nCandidly - Student loan resource to help you and your family plan, borrow, and repay student debt\n\nMonthly work-from-home stipend; quarterly lifestyle stipend\n\nEmployee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech\n\nFun online and regional events and celebrations and department and company offsites\n\nThe vast majority of our positions can be 100% remote\n\n\n\n\n\nWe’re a great place to work (but don’t take our word for it) \n\nHere’s a list of our awards and accolades:\n\n\n* Certified as a Great Place To Work® (2023-2024)\n\n* Fortune Best Place to Work in the Bay Area (2024)\n\n* Best Places to Work by Built In (2023-2024)\n\n* America’s Best Startup Employers by Forbes (2020-2022, 2024) \n\n* A Top Company by Y Combinator (2020-2023)\n\n* Inc. Fastest Growing Companies (2021)\n\n\n\n\n \n\n\nHuman Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.\n\nWe are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at [email protected].\n\nPlease note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. \n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. \n\nSee more: https://humaninterest.com/disclosures
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\nHuman Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. \n\nNearly half of all working Americans are not saving enough for their future. Too often it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.\n\nWe’re a high-growth tech company changing the retirement industry. We’ve raised $500M and are backed by leading investors. Most recently, by funding from BlackRock as well as many other top investors: TPG (The Rise Fund) with SoftBank led our Series D, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and others.\n\nWhat you get to do every day\n\n\n* Review pricing information from other costly 401(k) providers in order to provide a competitive comparison for new business\n\n* Track product request and develop input to contribute to the increasing technology service that Human interest provides to clients\n\n* Provide educational and insights on various Revenue team meetings\n\n* Manage a high volume of inbound sales team and implementation team inquiries, over the phone and through email\n\n* Work with Manager to review process and procedures to optimize team performance \n\n* Work cross-functionally with internal and external partners to answer client inquiries on plan design and product support\n\n\n\n\nWhat you will accomplish\n\n\n* Drive and bridge client relationships to the implementation stage and sometimes ongoing\n\n* Identify common issues and trends, driving process improvements to solve them permanently\n\n* Service a geographically diverse client base\n\n* Work in a fast-paced startup environment\n\n* Find solutions for internal team members to assist with the inbound of increasing business\n\n\n\n\nWhat you bring to the role\n\nNeed to have:\n\n\n* 5+ years of experience in a client-facing role - i.e. customer support or account management\n\n* Prior Defined Contribution industry experience required\n\n* QKA or similar industry designation required\n\n* Passionate about serving clients\n\n* Strong organizational skills; you are able to juggle multiple tasks with varying deadlines and stakeholders without dropping the ball\n\n* Communicate with confidence, professionalism and empathy over the phone and through email\n\n* Remain composed in high-stress situations and convey empathy for our customers and their situation\n\n* Meticulous attention to detail - rarely making typos and noticing discrepancies\n\n\n\n\nNice to have\n\n\n* Bachelor’s degree or equivalent experience\n\n* Experience in a fast-paced growth environment\n\n\n\n\n \n\nWhy you will love working at Human Interest\n\nMission - Highly collaborative startup dedicated to supporting employee engagement and growth. It’s an opportunity to help solve one of the biggest unsolved problems in America: saving for retirement.\n\nCulture - Our operating principles define how we come together as a team to do our work. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. \n\n\nCustomer obsession\n\nLong-term orientation\n\nAutonomous and accountable teams\n\nAn escalating bar for talent and performance \n\nFundamental optimism \n\n\n\n\nCompensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the US. The base salary for this position spans $85,000 - $90,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary that we offer to a new employee within this range is based on their location within the US, their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall Total Rewards package. This position will also offer a variable target of $30,000. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits.\n\nBenefits - \n\n\nA great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees\n\nTop-of-the-line health plans, as well as dental and vision insurance\n\nGenerous PTO and parental leave policies\n\nAddition Wealth - Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness\n\nLyra - Enhanced Mental Health Support for Employees and dependents  \n\nCarrot - Fertility healthcare and family forming benefits\n\nCandidly - Student loan resource to help you and your family plan, borrow, and repay student debt\n\nMonthly work-from-home stipend; quarterly lifestyle stipend\n\nEmployee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech\n\nFun online and regional events and celebrations and department and company offsites\n\nThe vast majority of our positions can be 100% remote\n\n\n\n\n\nWe’re a great place to work (but don’t take our word for it) \n\nHere’s a list of our awards and accolades:\n\n\n* Certified as a Great Place To Work® (2023-2024)\n\n* Best Places to Work by Built In (2023-2024)\n\n* America’s Best Startup Employers by Forbes (2020-2022, 2024) \n\n* A Top Company by Y Combinator (2020-2023)\n\n* Inc. Fastest Growing Companies (2021)\n\n\n\n\n \n\n\nHuman Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.\n\nHuman Interest employees must adhere to the Company’s security policies and Code of Ethics. \n\nPlease note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. \n\nPursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines. See more: https://humaninterest.com/disclosures \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Sales jobs that are similar:\n\n $72,500 — $122,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States

\nWant to help us, help others? We’re hiring! \n\nGoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.\n\nJoin us! GoFundMe is seeking a Senior Product Manager who is passionate about our mission to help people help others. This role will be part of the product management team and will ideate, develop and launch new products that drive value to millions of people . We value customer obsession, out of the box thinking, grit, positive impatience, and behaviors that earn trust with internal partners and customers alike. We know that a broad range of perspectives and a diverse group of backgrounds and experiences, help us build the best possible product.\n\nThis is a hybrid role that requires at least 2 days per week at the office, and we are therefore only able to consider candidates located in: San Francisco, New York or San Diego. Relocation is not offered as part of the role.\n\nThe Job…\n\n\n* Responsible for launching and growing new products (zero to one) and expected to have an excellent, demonstrated track record in all stages of product development and delivery, including: ideation, research, technical specifications, building, launching, measuring, optimizing and scaling.  \n\n* Customer Focus: Be the advocate for our customers and understand the needs of our community to build delightful experiences.\n\n* Intuition & Judgement: Break down sophisticated challenges into a clear sequence of actions, make trade-off decisions while balancing the nuances of implementation details and time-to-market needs, and get on board cross-functional teams.\n\n* Data-informed decision-making: Use UX Research, market research, A/B Testing, and competitive analysis to drive product decisions. You will work with designers, engineers and other team members and your job will be to make sure research and data is at the table so the best decisions are made.\n\n* Product Ownership: Lead product vision, Cost / ROI analysis, strategy, development, and successful execution of new product initiatives and features to drive IMPACT. Lead the team through defining, identifying and tracking appropriate product and business metrics that are aligned with user goals.\n\n* Collaboration: Work cross-functionally with engineering, design, data, research, security, legal, and other teams to build out an amazing product.\n\n* Communication: Articulate the problem you’re solving, the vision you are going after, write crisp and clear requirements and communicate the strategy, plan, challenges and constraints to senior management and various collaborators.\n\n\n\n\nYou…\n\n\n* Have 3-5 years of hands-on experience as a product manager, delivering impact at your positions with progressing responsibility and ownership.  \n\n* Have a consistent track record in building, launching and scaling successful products. Can take an idea/opportunity from a problem statement to an impactful, usable and beautiful final product, while collaborating with designers, engineers, and other cross-functional team members.\n\n* Required: MBA from a leading program, ideally with a focus on technology and/or entrepreneurship.  \n\n* Required: strong customer-first orientation and demonstrated track record in delivering products that people use and love. \n\n* BA/BS degree in a technical field is a strong plus. \n\n* Prior experience in management consulting is a strong plus. \n\n* Able to operate independently, multi-task, manage ambiguity and able to perform well at a fast pace and under pressure. \n\n* Strong communicator with the ability to bring people together to define a common vision and plan for action, present to senior leadership and drive delivery tracks. \n\n* Humility, willingness to listen, collaborate and iterate.\n\n\n\n\nWhy you’ll love it here...\n\n\nMarket competitive pay\n\nRich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions. \n\n401(k) retirement plan with company matching\n\nHybrid workplace with fully remote flexibility for many roles\n\nMonetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses\n\nA variety of  mental and wellness programs to support employees   \n\nGenerous paid parental leave and family planning stipend\n\nSupportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday\n\nLearning & development and recognition programs\n\nGives Back Program where employees can nominate a fundraiser every week for a donation from the company\n\nInclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.\n\nEmployee resource groups\n\nYour work has a real purpose and will help change lives on a global scale.\n\nYou’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. \n\n* We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose\n\nWe are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!\n\n\n\n\nGoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.\n\nThe total annual salary for this full-time position is $130,000 - $175,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.\n\nIf you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at [email protected].\n\nDedication to Diversity \n\nGoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers.\n\nOur diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow.\n\nGlobal Data Privacy Notice for Job Candidates and Applicants:\n\nDepending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. \n\nLearn more about GoFundMe:\n\nWe’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘23 annual report.\n\nOur annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.\n\nFor recent company news and announcements, visit our Newsroom.\n\n  \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Embedded, Recruiter and Senior jobs that are similar:\n\n $50,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

About the Opportunity\n\nContentful is a modern content platform for businesses. Our mission is to enable digital teams across the world to quickly build the best digital experiences imaginable. We are only scratching the surface of our full potential and we have an impressive amount of work ahead of us. This means you have an incredible opportunity to join us on this journey and do meaningful, challenging work whilst growing your career.\n\nYou will be leading one of our Content Platform teams responsible for Discoverability and Semantics. The team is currently working on adding Taxonomy functionality to our platform. In the future, they will look into improving content discoverability by improving our search experience.\n\nIf you enjoy working on a broad range of complex and impactful Software Engineering problems for a rapidly growing customer base, this will be a great opportunity for your career.\nWhat to expect? \n\n\n* Lead a large team of software engineers to efficiently solve business problems with high-quality software. \n\n* Obsess about software delivery, enabling your team to continuously deliver value to our customers \n\n* Instill a spirit of continuous improvement in the team’s code, architecture, and process\n\n* Build a team culture that is collaborative, inclusive, and respectful\n\n* Mentor and guide the professional and technical development of your team members\n\n* Work closely with the Contentful recruiting team to hire high potential engineers from diverse backgrounds across the world\n\n\n\nWhat you need to be successful\n\n\n* You already have experience leading and managing a team of software engineers \n\n* You come with an in-depth, proven software engineering background that allows you to quickly establish credibility with brilliant engineers\n\n* You are enthusiastic about continuous improvement and the Agile software delivery process, particularly in collaboration with product\n\n* You have experience recruiting and hiring engineering talent, combined with bringing new starters up to speed\n\n* You care deeply about teaching and mentoring other engineers and managers\n\n* You communicate well in English and you know how to cultivate empathy and openness towards people from all over the globe\n\n\n\nWhat’s in it for you?\n\n\n* Join an ambitious tech company reshaping the way people build digital experiences\n\n* Full-time employees receive Stock Options for the opportunity to share in the success of our company\n\n* Comprehensive healthcare package health/dental/vision care package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. \n\n* Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.\n\n* We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days\n\n* Company paid parental leave to care for and focus on your growing family \n\n* Use your personal annual education budget to improve your skills and grow in your career\n\n* Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties \n\n* An annual wellbeing stipend to care for your physical, financial, or emotional health\n\n* A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.\n\n* New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.\n\n\n\n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Senior jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nBerlin, Berlin, Germany

\nThe Role: \n\n\n* As a member of our Enterprise Customer Success team, you’ll have the opportunity to directly influence how administrators engage with Newsela. \n\n* You’ll monitor the health of your portfolio and every step of the client life cycle, while working closely with our internal teams to ensure clients are engaging with and getting the most out of Newsela’s solutions. \n\n* You will also manage customers as they go through the Newsela Customer Journey, and will ensure they have the necessary support and resources at each step in the process to create an exceptional experience from the pre-sale team introduction throughout the full lifecycle. \n\n* Your work will directly impact the expansion and adoption of Newsela products in K-12 classrooms nationwide, and will ultimately help bring engaging, culturally responsive learning content to students and teachers.\n\n* You will partner closely with members of our Sales, Marketing, and Support teams.\n\n\n\n\nWhy you’ll love this role:\n\n\n* You will manage 20 to 25 enterprise accounts – some of the largest district accounts in the country.\n\n* You’ll leverage data, our tech stack (including Gainsight and Salesforce/SFDC), and customer insights to drive company results in product adoption, renewal, and expansion.\n\n* You’ll also have the opportunity to leverage frameworks for your work while still maintaining autonomy and discretion to personalize your approach to partnership with each district based on their goals and needs.\n\n* You'll drive successful business reviews with clients and manage an assigned portfolio of clients and related OKRs.\n\n* You will own client success planning for your accounts; you'll ask discovery questions, employ active listening skills, and synthesize client goals for successful renewal.\n\n* You will have a direct impact on the expansion and adoption of Newsela products, which will ultimately scale Newsela’s ability to bring engaging, culturally responsive learning content to K-12 classrooms nationwide.\n\n\n\n\nWhy you’re a great fit: \n\n\n* You have 3+ years of enterprise level CSM experience in Educational Technology.\n\n* You have a demonstrated history of hitting and exceeding company OKRs (may include renewal, health scores, product adoptions OKRs, etc).\n\n* You have a history of driving customer retention and forecasting accurately.\n\n* You proactively manage a portfolio of clients and build a strategic plan to maximize results.\n\n* You monitor account health to identify areas of risk and opportunity, and leverage data and insights to drive product and partnership action. \n\nYou quickly become a product expert, understanding the nuances of your company’s products and acutely aligning them to solve for customer pain points\n\nYou are able to leverage your experience in client success planning, and are able to ask discovery questions, actively listen, and synthesize client goals, to effectively uncover hidden needs and get to the root of the problem.\n\nYou have a proven history of partnering with the Sales team to achieve revenue goals, and are able to work across teams to galvanize support and ensure clients have the resources they need to get the most out of their partnership.\n\nWhile not required, a background in education and/or Gainsight and Salesforce (SFDC) experience is a plus. \n\nPreference for candidates located in CA, OR, and WA.\n\n\n\n\nCompensation:\n\n\n* Base salary: $85,000 - $88,000\n\n* On-Target Commission: $27,500\n\n* Total OTE (On-Target Earnings): $112,500 - $115,500\n\n\n\n\nTotal compensation for this role also includes incentive stock options and benefits. \n\n \nAbout Newsela: \n\nNewsela takes authentic, real world content from trusted sources and makes it instruction ready for K-12 classrooms. Each text is published at five reading levels, so content is accessible to every learner. Today, over 3.3 million teachers and 40 million students have registered with Newsela for content that's personalized to student interests, accessible to everyone, aligned to instructional standards, and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work. With over 15,000 texts on our platform and multiple new texts published every day across 20+ genres, Newsela enables educators to go deep on any subject they choose.\n\nWhy you’ll love working at Newsela:\n\n\nHealth & Wellness: Access to the world’s leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul.\n\nWork From Home: Almost all of our roles are fully remote - tech stipend included!\n\nSupporting ALL Families: Supplemental programs and time off to take care of your family and yourself.\n\nTime Off: Flexible PTO to recharge, including Sabbatical Leave\n\nInclusive Experiences: Robust DEIB curriculum, Identity & Experience Groups (Affinity Groups + Employee Resource Group), Authentic & Transparent conversations with Executive Leadership Teams, and integration of DEIB lens across Talent lifecycle processes.\n\nProfessional Development: Holistic Learning & Development Programs that enable meaningful & inclusive experiences, programs that build future-focused competencies, cohort & community learning sessions that foster a sense of belonging, and individual development plans aligned with your personal and professional aspirations to turn goals into reality.\n\nMake A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.\n\n\n\nDisclaimer: Please be aware of recruitment phishing scams affecting Newsela and other employers. Newsela does not use third party services for full time hires. Our recruiting emails will come from an @newsela.com email address. You can reach out to [email protected] if you have concerns about the legitimacy of an email sent by or on behalf of Newsela’s talent acquisition team. Newsela will never ask for financial or banking information from candidates, nor will you be asked for any type of payment as part of consideration for employment with Newsela. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Education, Sales and Non Tech jobs that are similar:\n\n $50,000 — $90,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPortland, Oregon, United States