\nWorking for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! \n \nSmile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.\n \nAt its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing  #BetterGlobalHealth to patients everyday! \n\n\nApply today and find plenty of reasons to SMILE!\n\n\nThis position works closely with all areas of the business to gather product requirements and design, implement and test components of the system. This role will guide and mentor associate level Software Developers.\n\n\n\nResponsibilities\n* Design and implement applications using web technologies mostly independently.\n* Create and maintain product and support documentation.\n* Analyze and evaluate requirements and propose high level design and technical solutions at all stages of development.\n* Analyze solutions to ensure that they are interoperable, performant and maintainable.\n* Adhere to team/department coding standards.\n* Participate in and provide final approval for code reviews.\n* Research technologies that will be used in new and existing modules of the solution (e.g., Machine Learning frameworks, data storage and capture frameworks etc.).\n* Advise and provide input into good technical design and industry trends.\n* Break down work for other team members and be the go to person for project issues/status.\n* Lead by example when it comes to department/team best practices.\n* Accountable for ensuring that all working hours are accurately reported in NetSuite on a daily or weekly basis, that the majority of (if not all) hours are tracked as billable and that the project management tool in NetSuite is properly and fully utilized. \n* Tracking and reporting of billable hours is a critical aspect of project management and delivery to our customers and this is a major area of accountability. \n* Comply with the privacy, security and confidentiality policies.  \n\n\n\n\nRequirements\n* 8+ years of Software development experience is required.\n* Experience with Java, Spring, Rest API, SQL and Git.\n* Develop middleware products, unit test practices, transaction processing\n* Creating and maintaining clear documentation.\n* Ability to maintain repositories with a focus on code health and quality.\n* Experience in end-to-end feature development.\n* Knowledge or experience in healthcare, HL7/ FHIR is an asset.\n\n\n\n\n\n\n$90,000 - $135,000 a year\n\nSome of the benefits we offer:\n* Remote Work Environment\n* Flexible Time Away From Work Policy including PTO, Personal and Sick Days\n* Competitive Salary and Health/Medical Benefits\n* RRSP/TFSA/401K Employee Contribution\n* Life and Disability\n* Employee Assistance Program\n* FHIR Study Program and Skillsoft Learning\n* Super HAPI Fun Club\n\n\nSmile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work.  We are dedicated to fostering a workplace that values diversity, equity, and inclusion.\n \nWe welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design and Senior jobs that are similar:\n\n $55,000 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote

\nAbout Us:\n\nCityblock Health is the first tech-driven provider for communities with complex needs—bringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that “health is local” and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.\n\nOur mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.\n\nIn close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.\n\nOver the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community. \n\nOur work is grounded in a belief in the power of a diverse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team diverse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from diverse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.\n\nOur Values:\n\n\nAim for Understanding\n\nBe All In\n\nBring Your Whole Self\n\nLean Into Discomfort\n\nPut Members First\n\n\n\n\nAbout our Team: \n\nWe employ a field-based, home-based care model and are committed to meeting members where they are--in their homes, in their community, and in our Hubs. You will go above and beyond to connect with Cityblock members in a non-judgmental, respectful and empathic manner, to meet their needs, and to provide feedback to the system as a whole as we strive to do better every day. \n\nAbout the Role:\n\nThe Intern of Market Operations will lead operational initiatives across Cityblock’s growing Mobile Integrated Care (MIC) team. You will report to the Director of Market Operations and will work closely with a team of clinical and operational leaders to build and optimize our processes.\n\nMobile Integrated Care (MIC) is a team that provides essential urgent and acute care services to support our members and their health outcomes. We currently offer three primary services:\n\n\n* Virtual Urgent Care: Video and telephone visits for urgent clinical needs, delivered by Advanced Practice Providers (NPs/PAs)\n\n* ED at Home: In-person/video hybrid visits for urgent clinical needs, delivered by a team of allied health professionals (typically Paramedic trained) who are deployed to our members’ homes with the virtual support of an Emergency Medicine Provider\n\n* EMT-assisted provider visits: A scheduled clinical visit that pairs a virtual provider with an in-person allied health professional (typically EMT trained), allowing our members to see a provider via video call wherever they feel most comfortable\n\n\n\n\nYou will wear many hats and assume major responsibilities within high visibility projects related to building, monitoring and improving MIC’s core operations as we scale rapidly within our markets and evaluate opportunities to improve our processes. You will partner closely with others on the MIC team, including our clinical leaders, to ensure that infrastructure is in place to support our clinical team’s work to serve Cityblock’s members.\n\nThe ideal candidate learns quickly, takes initiative, and can work collaboratively with all team members. You love to build and test new processes and workflows, and are ready to roll up your sleeves and dig into the details to make sure they land. If you draw insights from data, like solving hard problems, have experience serving on teams to deliver high impact projects and initiatives, are excited about joining an organization that will drive significant change in the healthcare industry, and are an amazing teammate, then we want to hear from you!\n\nResponsibilities:\n\n\n* Act like an strong individual contributor; constantly and proactively interrogate our operations to identify opportunities for performance improvement with guidance and mentorship from the MIC market ops managers and clinical directors\n\n* Build and analyze data dashboards to monitor and report on performance\n\n* Design, build, and execute the launch of new processes to drive performance improvement including clinical handoffs design, member engagement and experience strategies, provider visit flow, and other initiatives\n\n* Bring analytic rigor to problem solving, always aiming to quantify the magnitude of problems\n\n* Bring curiosity to problem solving by identifying key information required, tracking down the information, investigating the information, and synthesizing findings\n\n* Collaborate with MIC team leadership, frontline clinicians, and cross-functional partners\n\n* Successfully ship new workflows (including training the team and relevant stakeholders) with clear metrics to track the workflows’ success and iterate as needed\n\n* Clearly document all policies and procedures to ensure team adherence to compliance requirements and digestible references for team use\n\n* Lead pilots of market-level initiatives, distill learnings, and scale those initiatives across our national operations\n\n* Serve as project contributor for longer term initiatives\n\n\n\n\nRequirements for the Role:\n\n\n* This role is for MBA candidates with a healthcare background to intern at during their summer between their 1st and 2nd years.\n\n* Comfort with executing complex, cross-functional projects with many stakeholders and an emphasis on change management.\n\n* Strong “build” capabilities - able to define and scope problem statements, create clarity in the face of ambiguous situations, build strong processes to execute on solutions, and operationalize through robust implementation and change management\n\n* Love for data, and an ability to quickly translate business questions into meaningful analyses with easy to understand outputs and visualizations (using tools like Excel, Tableau, Looker, etc.).\n\n* Comfort with quarterly initiative planning including structuring and managing a roadmap.\n\n* Detail orientation and a process-oriented mindset.\n\n* Strong interpersonal skills and judgment. Ability to maintain excellent working relationships across departments, understanding the need to bring in key team members at the appropriate time during the implementation life cycle.\n\n* Has exceptional verbal and written communications skills.\n\n* Experience building clinical workflows and/or healthcare process improvement.\n\n* Interest and comfort working within a fast-moving, ambiguous, ever-evolving startup environment\n\n\n\n\nWhat We’d Like From You:\n\n\nA resume and/or LinkedIn profile\n\n\n\n\n \n\nCityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.\n\n-\n\nWe do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means. \n\nWe take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for sick leave. The expected salary range for this position is $35.04 to $43.75. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Mobile and Mobile jobs that are similar:\n\n $50,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States

\nWe’re seeking a Lead, Customer Communications to fill a crucial new role on our Customer Marketing team. This individual will own our holistic customer comms strategy and shape the way Spring Health communicates with our existing customer base. They will listen to the voice of the customer while being at the center of all things happening at Spring Health, and work across all teams to help synthesize the most important things our customers need to know, delivering the right messages through the right channels at the right times, to build long-term trust and advocacy. This leader will work closely with Product to build new features and capabilities to communicate with our customers in Atlas, our customer command center product, with a focus on how we deliver marketing & engagement programs to our customers to drive accelerated adoption that fuels member acquisition and activation.\n\nThis individual is a trailblazer, with best-in-class writing and comms skills. They are a curious, autonomous, self-driven leader that is relentlessly focused on building and scaling our business while also supporting our customers and ultimately, our members.  A trusted thought partner of our Customer Success, CX and Solutions Architecture teams, they will work hand-in-hand with key internal partners and commercialize strategies that maximize adoption of our products. \n\nWhat you’ll be doing: \n\n\n* Dive deep to understand the voice and needs of our customers, through regular customer interviews and from Customer Success team members. Investigate their needs and what they are seeking from Spring Health as an input to crafting a holistic customer comms strategy.\n\n* Build a framework of Spring Health's customer comms channels (existing and emerging), define use cases and tenets for how we use each to create a consistent, rhythmic experience for our customers.\n\n* Partner with Product to build requirements for, test and launch new customer comms channels to scale our communications efforts long-term.  \n\n* Position yourself at the epicenter of all things happening at Spring Health, and strategically collect, filter and synthesize it all into a calendar that communicates the right things at the right time via the right channels. Work closely and cross functionally with other Marketing teams, Customer Success, Product, and Solutions Architecture, focusing on elevating our customers’ experience with Spring Health and driving consistency across the customer experience.\n\n* Lead Spring Health’s Rapid Response efforts. Rapid Response is a program in which Spring Health communicates to and provides our customers with resources within 24 hours of a national, regional or local critical incident, like a wildfire or public act of violence.  \n\n* Support driving Atlas - Spring Health’s customer portal - monthly active user (MAU) KPI. Test and scale strategies that build customer behavior to continue to go back to Atlas as their ‘command center’ for Spring Health.  \n\n* Evangelize the Spring Health brand among our customers, working to steadfastly protect the integrity of our value proposition to potential members.\n\n* Be a writer. Craft your own comms and narrative with superior comms judgment and experience. Access to our brand (content+design) teams is there, but you’ll be the expert on all things customer comms and expected to be a steward of our brand. \n\n* Measure and report on impact of marketing initiatives on a routine basis; sharing winning strategies with our cross-functional stakeholders and leadership.\n\n* Tackle big projects - build processes, playbooks and mechanisms - that benefit the rest of the marketing and customer success teams, raising our collective Marketing bar.\n\n\n\n\nWhat we expect from you: \n\n\n* Best in class writing and communication skills (writing sample may be asked of candidates)\n\n* 8+ years of marketing experience; experience in SaaS and/or employer benefits is a plus\n\n* A demonstrated ability to solve complex problems with cross-functional teams \n\n* Ability to work autonomously; comfortable building end-to-end growth campaigns/assets in standard MarTech (e.g. Iterable, Wordpress, etc). \n\n* Ability to work with Product teams, build requirements and be a product tester\n\n* Strategic and innovative mindset \n\n* Exceptional project management skills, particularly in driving campaign and content production\n\n* A passion for mental health with a key focus on always putting our members first\n\n* Flexibility and adaptability when faced with ambiguity or change\n\n* Exploratory mindset with passion for testing and learning to better enable marketing performance growth\n\n\n\nThe target salary range for this position is $127,400 - $165,700, and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.\n\nDon’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!\n\nReady to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: Our Values\nHypergrowth meets impact\n\nWhat to expect working here:\n\n\n* You will be held accountable to an exceptionally high bar and impact\n\n* This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact\n\n* You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you\n\n* You will create processes & products that have never existed before\n\n* You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be\n\n* Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows\n\n\n\n\nAnd…\n\n\n* You get to be surrounded by some of the brightest minds in the field  \n\n* You get to learn and grow at an extremely accelerated pace\n\n* You will experience transparency, integrity, &  humility from leadership \n\n* You will be empowered to constantly challenge the status quo\n\n* You get the space to experiment & innovate\n\n* You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly\n\n* You will become more resourceful and resilient\n\n* You get to be part of a winning team that opens doors in the future\n\n\n\nBenefits provided by Spring Health:\n\nYour Total Health:\n\n\n* Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available\n\n* Numerous yearly no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents\n\n* 10 allocated sick days per year\n\n* Flexible paid time off in addition to 12 paid holidays throughout the year\n\n* Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.\n\n* Sabbatical Leave: When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave. \n\n\n\n\nYou And Your family:\n\n\n* 4-4.5 months of fully paid parental leave\n\n* Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.\n\n* Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses\n\n\n\n\nSupporting you financially through:\n\n\n* Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.\n\n* On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!\n\n* Employer sponsored 401(k) match of up to 2% after 90 days of employment\n\n\n\n\nCreating a culture you can thrive in:\n\n\n* Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices\n\n* Focus Fridays: no meetings, no distractions, just time for you to get work done.\n\n* Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.\n\n* Up to $1,000 Professional Development Reimbursement per calendar year.\n\n* $200 per year donation matching to support your favorite causes\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Testing and Marketing jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States