\nAbout Us 🚀\n\n\nImmutable is a global technology company, powering the leading platform for building games on Ethereum. We are on a mission to build the future of gaming by redefining how games are played and discovered. Founded in 2018, Immutable is one of the fastest Australian companies to hit unicorn status, having raised more than AUD $300M+ and a valuation of AUD $3.5 billion.\n\n\nCurrently, the Immutable Group consists of the Immutable Platform, the leading platform for building games on Ethereum powering successful games like RavenQuest and Immortal Rising 2, and Immutable Games, a global leader in web3 game development and publishing with leading titles Gods Unchained and Guild of Guardians.\n\n\nOur ambition is to make digital worlds real; we have incredible global growth plans as the fastest growing gaming chain in 2024 with 250+ games signed, more than in all previous years combined. 🚀\n\n\nAbout The Role 🤔\n\n\nImmutable is on a mission to build the future of Web3 gaming, and we're looking for a commercial leader who can own the end-to-end customer experience and run the American business. As our Head of Customer Growth, you'll drive revenue growth, customer retention, and product delivery for our B2B offerings, including our flagship Audience Builder product.\n\n\nThis isn’t a traditional account management or customer success role. You’ll own a market-level P&L and be responsible for the full post-sale lifecycle—from activation to upsells—working with gaming studios and developers to drive meaningful outcomes and expand their use of Immutable’s products. \n\n\nThis role is ideal for someone who thrives in high-growth environments, understands developers deeply, and knows how to scale product-led growth with precision.\n\n\n\n\n\nYou'll Be Empowered To 🎮\n* Own and grow the Americas market P&L, including upsell, cross-sell, and retention targets\n* Deliver seamless execution of Immutable’s growth products, including building bespoke activation plans and managing project timelines\n* Be one step ahead, identify future game studio needs and rapidly iterate product to ensure we can grow the market\n* Act as the primary relationship owner for our American games, building strong, trusted partnerships with executive stakeholders\n* Collaborate cross-functionally with technical, gaming, and growth teams to address product gaps and deliver customer value\n\n\n\nWe'd Love You To Bring 🤝\n* 5+ years of experience managing executive-level relationships, with excellent interpersonal and communication skills\n* Strong commercial acumen with direct experience owning a P&L, preferably in a startup or scaleup environment\n* A background in management consulting or investment banking with a pivot to startups\n* Proven ability to sell, deliver, and iterate on early-stage products based on customer feedback\n* Deep empathy for developers and experience building solutions that serve technical personas\n* Demonstrated success in surfacing and influencing product enhancements through customer collaboration\n* A passion for gaming and curiosity about the future of Web3\n\n\n\nBonus Points For ✅\n* Experience working in gaming, game publishing, or adjacent industries\n* Prior exposure to Web3, blockchain, or crypto projects\n\n\n\n\n\n\nWe are proud of the benefits that we offer for all of our employees globally. Here is a snapshot: \n\n\nAttracting the best global talent:\n💸 We commit to paying globally competitive salaries and contributions & we share our products' success through Employee Stock Options. We also support our US Employees with Medical and 401K Insurance\n💻 Our flexible working model blends the best of both worlds: Sydney-based employees enjoy three days a week in our vibrant head office, while remote team members can work from home or utilise access to global office hubs via a WeWork All-Access pass\n📲 We offer USD $500 WFH allowance to set up your home office and USD $600 per annum to put toward your internet and phone usage.\n\n\nLevelling up your growth\n🌱 We offer up to USD $1,350 per annum for any classes, courses or events to support your growth and development\n📚 Enjoy access to free online courses via Udemy\n\n\nHelping you thrive\n💆🏽‍♀️ Enjoy USD $800 per year to put toward your health and wellbeing\n🤗 Get 24/7 access to unlimited counselling for you and your family when you need it through our EAP Service\n🎁 Monthly subsidy and discounted rate with ClassPass, including a 1-year free membership to Breethe\n\n\nLeave when you need it the most: \n👨‍👧‍👦 New parents receive 12 weeks of paid leave in our gender-neutral offer. The birthing parent also gets an additional six weeks of leave for rest and recovery leading up to and after birth. We also offer Miscarriage Leave and extra leave for IVF treatments\n🎂 Enjoy 2 additional paid annual leave days at the end of the year and a paid day off for your birthday\n\n\nAdditional Information: \n\n\nImmutable is committed to building and fostering an inclusive, diverse workplace. We believe in incorporating everyone's perspectives and experiences as this has been a significant driver of our success so far. \n\n\nWe are a 2025 Circle Back Initiative Employer – we commit to responding to every applicant.\n\n\n*A note to recruitment agencies: Our internal team has this role covered, so there is no need to reach out - We don't accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. Thank you!\n\n\nJoin us in shaping the future of web3 gaming!\n\n\n#LI-Remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Web3 and Crypto jobs that are similar:\n\n $40,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAMER

\n\n\n\nWho We Are\nAt OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.\n \nWe are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!\n\n\nAbout the Opportunity\nAs the EU local senior product manager owning the market business from product perspective, you will focus on driving crypto user growth and business impact in EU through both global crypto core features and local unique value propositions. You will simplify investment strategies and technics and apply them into various retail features which help EU users improve their overall financial wellness. You'll own the strategy, roadmap, and execution of key product initiatives focused on unlocking great user experiences based on data and insights. You'll be responsible for customer onboarding, activation, product adoption, repeated usage and retention goals. You'll drive decision making through quantitative results, research, and customer insights. You'll be joining our growing local product team to help define the future of our company and product. If you are an entrepreneurial product leader, who doesn't hesitate to propose bold ideas and roll up your sleeves to put them into action, this role will be a great fit for you.\nWhat You'll Be Doing:\n\n\nOwn the product in EU, develop product strategy and manage the roadmap for product evolution in EU\n\n\n\nLead the product area, guide and coach the team to achieve deliverables and business impact with high efficiency\n\n\n\nIdentify market opportunities and pursue differentiating and forward-thinking products and features\n\n\n\nBuild operational maturity for product development and execution and represent products to business stakeholders and executive leadership\n\n\n\nDefine and monitor KPIs for products while leading feature teams towards workflow, UX and design optimization to better meet KPI targets\n\n\n\nDrive product discussions with key stakeholders to ensure the product-line is meeting customer needs and market demand\n\n\n\nAssume accountability for EU product roadmaps, resource allocation, release cadence, testing and beta programs\n\n\n\nPartner with global product team and various cross-functional teams to develop and realize encompassed localized opportunities\n\n\n\n\nWhat We Look For In You:\n\n\nMinimum of 5 years of product management, TPM, or software engineering experience, preferably experience with crypto, DeFi, social, gaming, e-commerce or finance\n\n\n\nA track record of success launching highly scalable and successful products within DeFi, crypto, fintech, social or gaming industries\n\n\n\nExcellent written and verbal communications skills; ability to translate strategy into clear and actionable plans for Product Development, Engineering, Design and Marketing\n\n\n\nAbility to understand and assess engineering, design and schedule tradeoffs\n\n\n\nHave an eye for good design and user experience\n\n\n\nStrong analytical, prioritization, and problem solving skills and willingness to roll up one's sleeves to get the job done\n\n\n\nHave worked with and built successful products with remote development teams\n\n\n\nBA/BS technical degree or equivalent;\n\n\n\n\nNice to Haves:\n\n\nPassion for crypto and blockchain innovations\n\n\n\n\nPerks and Benefits:\n\n\n\n* Competitive total compensation package\n\n* L&D programs and Education subsidy for employees' growth and development\n\n* Various team building programs and company events\n\n* More that we love to tell you along the process!\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Web3, Crypto, Testing, Education and Senior jobs that are similar:\n\n $70,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nFrancescas, Lot-et-Garonne, France