Remote Principal nCino Salesforce Systems Engineer
\nMore than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.\n\n\nWith more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.\n\n\nThe primary objective of a Principal nCIno/Salesforce Systems Engineer is to provide technical leadership for the Business Systems Administration team maintaining critical enterprise business solutions on-prem, in Microsoft Azure, and a Salesforce hosted environment. Incumbents in this position must have significant technical skills and the ability to apply those skills towards real, workable solutions in nCino for a dynamic business environment. Under the general direction of the IT leadership team and enterprise architect, this position is responsible to advises junior staff members in the group and is expected to plan and organize the group's workload, priorities and project deliverables. \n\n\n\n\n\n\n\nIn this role you'll have the opportunity to:\n* Maintain, install, tune, upgrade, and troubleshoot technical components and sub systems relevant to supported business applications. Develop code, scripts, systems, tools, or other solutions to reduce operational burden by automating complex and repetitive tasks.\n* Develop monitoring and maintenance strategies to ensure availability and performance standard are being met. Monitor and continually review existing applications systems to ensure they are designed to comply with established standards and to empower business operations. Enhance existing tools, develop scalable tools that reduce manual intervention, enhance prevention, detection, and mitigation of service impacts.\n* Perform evaluation of new application systems and partner with leaders across the organization to research and recommend solutions which balance business needs and risk mitigation. Assess architecture and current hardware limitations, define and design system specifications, and evaluate input/output processes and working parameters for hardware/software compatibility.\n* Lead the planning for and supporting disaster recovery and business continuity initiatives. Collaborate across engineering to drive operational health improvements, root cause analysis, post-incident discussions, and their associated remediation's that serve to improve reliability and scale operations.\n* Develop and manage relations with external partners and application vendors including installation and repair of services. Maintain service contracts and licensing; effectively negotiate with outside parties; escalate issues as needed.\n* Analyze and determine systems integration needs and requirements. Coordinates design of subsystems and integration of total system. Defines system support requirements to include monitoring, capacity, staffing and patching/updating. Develop and maintain appropriate applications documentation, including current design and operation.\n* Drive continuous improvement of system automation and system integration of business processes. Remain current on new technologies, methods, and procedure. Proactively identify opportunities to leverage technology tools and techniques to support and improve application resiliency, business processes and operation functions.\n* Identify risks to system integrity (security threats, DR incidents, data corruption), develop policies, determine appropriate precautions, create measurable standards, document procedures, implement changes, and perform ongoing maintenance to ensure business continuity during unplanned events.\n\n\n\nPosition Requirements\n* Bachelor's Degree: IT, Computer Science, or other related field required (an equivalent combination of education and experience may be considered) \n* Administrator certifications related to Salesforce highly preferred\n* 8 or more years of IT experience in the banking, finance, or insurance industry. Substantial exposure in application systems administration with a focus on enterprise-level software application platform required \n* Experience implementing new nCino products onto the Salesforce platform required\n* Must reside in one of the following states: WA, CA, OR, ID, MT, NV, CO, UT, or AZ\n\n\n\nKnowledge, Skills and Abilities\n* Proven experience with complex system planning, configuration, and implementation. Knowledge of Core banking processing technologies, enterprise applications integration, and business process automation tools and best practices. \n* Demonstrate strong technical expertise in installing, configuring, and maintaining software applications in a complex IT environment. Proficiency in troubleshooting performance issues and root causes. Knowledge of programming languages and web-based technologies. \n* Intermediate to advanced knowledge of compute environments, such as server hardware, storage, and virtualization. Skill in scripting language technology, such as PowerShell, Python or T-SQL. Good understanding in data mapping, system conversions, and system integration. Experience with Cloud technologies, such as Kubernetes, Microsoft Azure, and or Amazon Web Services. \n* Ability to meet established deadlines and handle multiple customer service demands from internal and external customers. Able to convey appropriate level of detail effectively to all levels of the organization including non-technical staff and leadership. Excellent communication skills both written and verbal. Ability to collaborate to solve technical problems across teams. Excellent customer service skills, including the ability to handle difficult situations with tact and discretion. \n* Possess a high degree of initiative and motivation. Knowledge of ITIL and ITSM governance concepts. Ability to prioritize and execute tasks in a high-pressure environment. Ability to author policies, document risks, and propose solutions to IT management and senior leadership. \n* Knowledge of commonly used financial industry concepts, practices and guidelines. Familiar with federal and state laws/regulations relative to the IT industry. \n\n\n\nTravel\n* Up to 20%\n\n\n\nCompensation & Benefits\n* Targeted starting compensation range is based on location and experience: $150,000 - $180,000\n* Incentive and commission compensation may be awarded for eligible roles\n* Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life\n* Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays\n* 401k (up to 4% match with immediate vesting)\n* Tuition reimbursement up to $5,250 annually (minimum service requirement)\n* Read more about these and additional benefits at: Employee Benefits | Banner Bank\n\n\n\n\n\n\nPlease take time to review Banner Bank's Consent & Privacy notice before applying.\n\n\nBanner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.\n\n\nBanner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Design, Amazon, Python, Education, Finance, Cloud, Senior, Junior and Engineer jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Government Employees Insurance Company is hiring a
Remote Staff Engineer
Our Senior Staff Engineer works with our Staff and Sr. Engineers to innovate and build new systems, improve and enhance existing systems and identify new opportunities to apply your knowledge to solve critical problems. You will lead the strategy and execution of a technical roadmap that will increase the velocity of delivering products and unlock new engineering capabilities. The ideal candidate is a self-starter that has deep technical expertise in their domain. Position Responsibilities As a Senior Staff Engineer, you will: Provide technical leadership to multiple areas and provide technical and thought leadership to the enterprise Collaborate across team members and across the tech organization to solve our toughest problems Develop and execute technical software development strategy for a variety of domains Accountable for the quality, usability, and performance of the solutions Utilize programming languages like C#, Java, Python or other object-oriented languages, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services Be a role model and mentor, helping to coach and strengthen the technical expertise and know-how of our engineering and product community. Influence and educate executives Consistently share best practices and improve processes within and across teams Analyze cost and forecast, incorporating them into business plans Determine and support resource requirements, evaluate operational processes, measure outcomes to ensure desired results, and demonstrate adaptability and sponsoring continuous learning Qualifications Exemplary ability to design, perform experiments, and influence engineering direction and product roadmap Experience partnering with engineering teams and transferring research to production Extensive experience in leading and building full-stack application and service development, with a strong focus on SAAS products / platforms. Proven expertise in designing and developing microservices using C#, gRPC, Python, Django, Kafka, and Apache Spark, with a deep understanding of both API and event-driven architectures. Proven experience designing and delivering highly-resilient event-driven and messaging based solutions at scale with minimal latency. Deep hands-on experience in building complex SAAS systems in large scale business focused systems, with great knowledge on Docker and Kubernetes Fluency and Specialization with at least two modern OOP languages such as C#, Java, C++, or Python including object-oriented design Great understanding of open-source databases like MySQL, PostgreSQL, etc. And strong foundation with No-SQL databases like Cosmos, Cassandra. Apache Trino etc. In-depth knowledge of CS data structures and algorithms Ability to excel in a fast-paced, startup-like environment Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication) Experience with Micro-services oriented architecture and extensible REST APIs Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems Experience in implementing security protocols across services and products: Understanding of Active Directory, Windows Authentication, SAML, OAuth Fluency in DevOps Concepts, Cloud Architecture, and Azure DevOps Operational Framework Experience in leveraging PowerShell scripting Experience in existing Operational Portals such as Azure Portal Experience with application monitoring tools and performance assessments Experience in Azure Network (Subscription, Security zoning, etc.) Experience 10+ years full-stack development experience (C#/Java/Python/GO), with expertise in client-side and server-side frameworks. 8+ years of experience with architecture and design 6+ years of experience in open-source frameworks 4+ years of experience with AWS, GCP, Azure, or another cloud service Education Bachelorโs degree in Computer Science, Information Systems, or equivalent education or work experience Annual Salary $115,000.00 - $260,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidateโs work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. Benefits: As an Associate, youโll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and Vision Insurance with no waiting period** Paid Vacation, Sick and Parental Leave 401(k) Plan Tuition Reimbursement Paid Training and Licensures *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace. Opportunities for Students & Grads Learn more about GEICO Learn more about GEICO Diversity and Inclusion Learn more about GEICO Benefits \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, Python, Docker, DevOps, Education, Cloud, API, Senior and Engineer jobs that are similar:\n\n
$47,500 — $97,500/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nMD Chevy Chase (Office) - JPS
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n*Basis Technologies is aware of scams involving false advertisements for open positions at our company. The fraudulent job postings and emails are unauthorized. Basis would never ask candidates to download an app, purchase products or services, or conduct interviews over text or chat. For more information or if you have been targeted, please reach out to us at: [email protected].\n\n\nWHO WE ARE \n\n\nBasis Technologies delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands. \n\n\nOur comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place. \n\n\nWe are deeply committed to building software that will change the ad tech industry for the better and are equally dedicated to building an inclusive culture of highly motivated individuals who create a positive and supportive environment together. We invest in our culture and support our employees so they can do their best work. \n\n\nBasis Technologies is headquartered in Chicago, and our employees have the flexibility to work in an office location, completely remote, or a hybrid of the two. Please note, we are hiring on a remote working basis only in the U.S. and Canada. \n\n\nABOUT THE TEAM\nTechnology is at the core of what we do. Basis Technologies' innovative Engineering team designs and develops new features and integrations for Basis, our industry-leading, comprehensive software solution. Our platform processes over 300 billion events per day and uses AI and machine learning to automate and simplify the entire digital campaign process.\nThis team is all about dataโand in order to create value from the massive amount of data we collect, engineering leverages their dynamic Data Engineering, Data Science, and Business Intelligence teams to create insights that benefit the industry as a whole.\n\n\nWAYS YOUโLL CONTRIBUTE \nWe are seeking a highly skilled and motivated Big Data Engineer to join our data engineering organization. As a Big Data Engineer, DevX you will play a crucial role in creating the best developer experience for data and application engineers at Basis. You will design, implement and maintain deployment and ETL pipelines for data products. You will integrate with a multitude of products and APIs to ensure superior development, testing and release experience for developers. You will also contribute by:\n\n\n\n\n* Integration: Integrate diverse data sources and vendor products, including databases, APIs, and third-party services to make data available for analytical and operational use.\n* Automation: Automate repetitive and complex ETL deployment tasks to improve team efficiency and reduce manual intervention.\n* Data Pipeline Design: Develop, deploy, and maintain scalable data pipelines for large volumes of data.\n* Monitoring and Troubleshooting: Implement monitoring solutions to track data pipeline performance and quickly identify and resolve issues.\n\n\n\nWHAT YOU BRING TO THE TABLE \n* Strong computer science fundamentals\n* Strong programming skills in Python or Java\n* Proficiency with SQL and relational databases\n* Proficiency with Snowflake and their services (development, performance tuning)\n* Proficiency with workflow orchestration engines (Apache Airflow, Argo Workflows)\n* Proficiency with CI/CD engines (Harness, Circle CI, Argo CI/CD, Jenkins)\n* Proficiency with build management tools (Bazel)\n* Proficiency with at least one of database versioning tool (Flyway, Sqitch or similar)\n* Proficiency with source control systems (Git)\n* Experience with containerization and orchestration tools (Docker, Kubernetes)\n* Experience developing for BI tools (Looker, Thoughtspot, Power BI)\n* Ability to work independently and manage multiple tasks\n\n\n\nOUR TECH STACK \n* Python, Scala \n* Hadoop, Spark, Hive \n* Snowflake\n* Kubernetes, Docker, Harness\n* Kafka \n* Airflow, Oozie \n* AWS\n\n\n\n\n$5,000 - $6,900 a monthOur salary ranges are determined by role, level, and location. Individual salary is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your location during the hiring process. The total compensation package for this position may also include commission or bonus, company equity, and competitive benefits.\n\nANYTHING ELSE? \n\n\nDon't think you have all the skills required for this role? That's okay, we recognize that experience can be built in many ways. If you have relevant skills that are not reflected in your resume, we welcome your candidacy and encourage you to share more in an optional cover letter, even if your experience doesnโt match our exact requirements. \n\n\nLIFE WITH BASIS TECHNOLOGIES\n\n\nWe take care of our people and believe that our success depends on the growth and well-being of each one of our team members. \n\n\nWe've been proudly recognized as:\nAd Age, Best Places to Work 2023, 2022, 2013\nBuilt In, Best Workplaces 2023, 2022, 2021\nCrain's Best Companies to Work for in Chicago 2022, 2021, 2020, 2014, 2013, 2012, 2011\nCrain's Best Companies to Work for in New York 2022, 2021, 2014\nDallas Morning News, Top Workplaces 2021, 2019, 2015\nDenver Post, Top Workplaces 2022, 2021, 2020\nDenver Business Journal's Largest Employers 2022, 2021, 2020\nFortune Magazine, Best Workplaces 2022, 2021, 2020, 2015, 2014\n\n\nWe provide a thoughtful perks and benefits package including competitive 401k/RRSP matching, mental health support, a funded health savings account, paid sabbatical, generous parental leave, a flexible work environment and time off policy, and more. \n\n\nWe are proud to be an equal opportunity employer and are committed to building teams that are diverse in thought, perspective, and culture. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, and age.\n\n\nBasis is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application processes. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. \n\n\nInformation collected and processed as part of any job applications you choose to submit is subject to Basis' privacy policy that you can view here. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Python, Recruiter and Engineer jobs that are similar:\n\n
$60,000 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nBuenos Aires
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Are you currently looking for an internship this fall or for next year?
We can surely help you with the search. Weโre hiring a select group of students to be Interns. To date weโve helped hundreds of candidates land internships and jobs across the country; do you have what it takes to join our next cohort?
We are a recruitment consultancy firm that helps companies recruit faster and with more convenience. We work with a number of top-tier companies, tech startups, freelance companies, Industry professionals, and subject matter experts for projects, internships, jobs, and freelance work.
Our client is one of the top job matching platforms that uses AI to match talent with relevant jobs. The technologies being used for talent matching are revolutionizing the way college students find jobs and internships.
Job Description:
Mechanical Engineer Intern- Remote, paid
If you meet the below eligibility criteria, please apply and our recruitment team will connect with you to understand your strengths and strategize your career ahead. We plan to build a strong connection with all our applicants so that we can facilitate our employment partners now as well as in the future.
Eligibility Criteria:
โข Undergraduate- Preferable Graduation Year is 2023 or later.
โข You are working towards a Bachelor's degree in Mechanical Engineering
โข Minimum GPA: 3.0 strongly preferred, may consider 2.7 and above.
โข Work Authorization: Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization.
Important: The successful application submission for the above role will be conditional on your profile evaluation by our AI system. We can let you know better once you submit your resume.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Travel, Senior, Medical, Non Tech, Analyst, Finance, Excel, Design, Testing, Engineer, Internship, Digital Nomad, Python, Recruiter, Marketing and Sales jobs that are similar:
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Staples is business to business. Youโre what binds us together.
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customersโ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. Weโre constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
What Youโll Be Doing
Develop an understanding of customers' business and operational objectives by collaborating with the sales, operations, and print implementation teams
Create customized marketing materials, user guides, training videos, and conduct live training sessions as needed to assist new print program account customers with navigating the StaplesAdvantage.com website
Coordinate end user site training; assist with site organization (i.e., shopping list creation/maintenance) to ensure customer self-service
Develop scalable processes, resources, and frameworks when required by the customer (manual order process, etc.)
Create internal program documentation (SOP) and conduct account hand-off to appropriate support team(s)
Provide sales, revenue, and service performance data during initial 90 days of a new print program account
Organize and maintain customer account files related to initial account set-up & Onboarding
Maintain accurate records including master cases & project task cases, as well as โmaintenanceโ cases in SFDC
What You Bring To The Table
Strong relationship building and interpersonal skills
Basic mathematical aptitude
Demonstrate strong organizational skills to effectively manage multiple concurrent projects
Ability to excel in a fast-paced environment with specific attention to detail
Ability to build relationships and tailor communication to a variety of customers and stakeholders
Qualifications
Whatโs needed- Basic Qualifications
High School Diploma or GED
2+ years related professional experience (customer service, sales support, or account management)
Whatโs Needed- Preferred Qualifications
3+ years related professional experience (customer service, sales support, or account management)
Print industry experience
Competency in MS Office suite and PC Skills
Direct sales support experience, ideally in a B2B environment
We Offer
Inclusive culture with associate-led Business Resource Groups
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
Interested in joining the team? Check out our perks and benefits !
Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.