We are a leading digital identity company that believes in a future where customers can perform any transaction without friction. We enable banks, fintech, retailers, marketplaces, healthcare systems, government agencies, and many others to provide more secure and delightful experiences to their customers.
Through our flagship suite, Incode Omni, we offer an end-to-end omnichannel identity platform that helps businesses address all of their identity needs, from digital onboarding and know-your-customer (KYC) to omnichannel authentication and more.
Weโre in the process of rapidly scaling our global but close-knit team and weโre looking for leaders who are curious, driven and excited by ownership!
Responsibilities
Take ownership of reported customer issues and see problems through to resolution, perform root cause analysis, and work to prevent issues from reoccurring in the future
Help triage, debug and pull engineers when necessary, to mitigate incidents and solve implementation challenges
Research, diagnose, troubleshoot, and debug customer issues encountered by our customers during POCs / pilots and implementations / integrations, as well as during production phase.
Help do training for POCs and implementations assisting Delivery / Project Managers in the onboarding process.
Develop and contribute to internal and external knowledge bases
Be a champion for Incodeโs customers and hold our teams to a high standard of customer service
Requirements
BS degree in Computer Science or in related field
Minimum 5-yearsโ experience in similar roles, ideally in an enterprise SaaS environment
Experience in integration and implementation of web-based platforms and mobile apps
Understanding of APIs, SDKs, microservices, and cloud computing technology
Familiarity with AWS and Docker is a plus
Experience with swift, java, java script.
Experience with mobile app frameworks such as react native, flutter, angular is a plus
Excellent written and verbal communication skills, problem solving skills, customer service and interpersonal skills
Passion for customer service and ownership of the customer experience including comprehensive issue resolution
Understanding of support organizations and key indicators that drive supportability
Proficient English, fluent Spanish is a big plus
Working knowledge of biometrics or identity software is ideal
Proven track record of resolving issues and risks in a cross functional and collaborative way.
Confident, and you easily build relationships when working with your customers and internal partners.
Naturally curious, eager to learn and proactive in sharing knowledge with others.
Able to work in a fast-paced environment with a strong sense of urgency in driving projects to completion.
Highly motivated, able to multi-task and be resourceful.
#remote
Benefits & Perks
Meaningful equity
Competitive salary
Travel โ yearly sprints
Benefit allowance for health insurance, life insurance or pension contribution
Open vacation policy
Flexible working hours
Learn the basics of a new language from your colleagues. Weโre a multi-cultural team so you can choose from Spanish, Hebrew, Russian, Hindi, Norwegian, Serbian, or Romanian
Working as part of a global business with a diverse team
Opportunity to grow from the ground up with a well funded early-stage start-up
Working closely with passionate and supportive team members
Our Culture
Values matter! We share a set of core values and want to hear from you if you believe in:
Customer centric and impactful products
Working as part of a bright, passionate, and diverse team
Simplicity
Quality
Bias for action
Integrity
Empathy
Courage
Please note - our commitment to keeping our workforce safe and healthy is of utmost importance. We are working remotely for the time being and have switched to an entirely virtual recruitment process. All of our new recruits will be onboarded safely and are provided with all the tools to work effectively from home!
Incode are an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse and global team and are always on the lookout for talented, passionate people from all backgrounds and walks of life.
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This job post is closed and the position is probably filled. Please do not apply. Work for Find Recruitment and want to re-open this job? Use the edit link in the email when you posted the job!
**Open Banking - Work remotely from anywhere, Snr Java Developers sought!**\n\n* Work from anywhere in the world (up to 30 positions)\n* Be involved at the very start of an Open Banking journey!\n* Solve new and interesting problems at scale in a collaborative team environment\n\n**Are you a Senior Java Developer with Open Banking and/or extensive Financial Services experience?**\nOur client is at the very start of its Open Banking journey - they have many exciting initiatives planned, and need to recruit a global team to deliver it! \nAs a trusted advisor and recruitment partner to one of New Zealandโs best-known banking brands, we have been asked to โfindโ Senior Development expertise across the globe to help accelerate our Clients Open Banking journey. \n\nThis is an exciting opportunity to be involved at the very start of our Clients journey, but also be a part of helping transition New Zealand to an open data economy.\n\n**About the Positions**\nWe are looking for up to thirty (30) Senior Analyst Programmers / Developers to join our Clients Open Banking Programme. You will join a global cross-functional team working collaboratively within high-performing Agile teams where you will be empowered to design and build a banking experience that delivers amazing value to our Clients Customers. You will be passionate about building micro services, driving change and improvements in development, test automation and the continuous delivery pipelines, improving software quality, delivering software faster and more reliably. \n\n**About You!**\n\n**You must have knowledge and experience with Open Banking (also known as PSD2 - Second Payment Services Directive in Europe) development and/or extensive Financial Services to be considered for this role. **\n\nYou will be a great communicator! You will be spending your day working with other developers, testers, BAโs, designers and product owners and you need to be able to communicate complex technical issues and be good at asking hard questions, at the right time. Youโll be working in small teams where collaboration and relationship building is key. We are interested in people who enjoy a dynamic, rapidly changing environment, who donโt get attached to a particular technology or practice and importantly who want to drive change. Youโll be passionate about writing well tested code that follows good software development principles. Youโll have an interest in contributing to and improving automation testing suites. You will have proven experience working as a Senior Developer or be able to step up as a Senior Developer in agile environments, and youโll be expected to contribute to the ongoing improvement of development processes, tools, strategy, and methodology.\n\nYou will be comfortable with the unknowns. You will have the ability to step up and provide technical leadership and guidance where required. You will have a pragmatic approach with a healthy dose of quality mixed in. Youโll be passionate about mentoring and sharing knowledge with your peers!\n\n**Ideal Skills & Experience**\n* Passion for following and sharing software engineering principles, practices, and patterns for keeping a code base of high maintainability;\n* Extensive Java development experience (Java 8+, Spring Boot);\n* Rest APIs - how to craft and best practices;\n* API development and integration (REST/JSON, SOAP/XML, message queues);\n* Experience with building and maintaining Java based microservices;\n* Database systems (Oracle, SQL Server);\n* Container-based platform experience (Openshift 3.x);\n* Linux;\n* CI/CD pipeline automation (Jenkins);\n* Extensive experience working in an agile environment (ideally Scrum);\n* Testing - unit, acceptance. TDD / BDD;\n\nDevOps knowledge\n* Validated learning using lean thinking;\n* Configuring continuous integration, deployment, and delivery tools like Jenkins, or GitLab CI;\n* Container-based development using tools like Docker, Kubernetes, and Openshift;\n* Instrumenting monitoring and logging of applications;\n* Microservice architectures;\n* Cloud services like AWS, GCP, and Azure;\n* Infrastructure as code.\n\nIf you are living / working overseas, we are keen to hear from you. Our Client is open as to how an engagement could look โ it could be that you want to remain overseas and work as an independent contractor or it could be that you are looking to migrate to **New Zealand **at some stage in the future to take up a permanent or a contracting position. If this sounds of interest, then please get in touch with us today for a conversation and letโs see what is possible.\n \n\nPlease mention the words **SUMMER CRAWL BUZZ** when applying to show you read the job post completely (#RMTguMTkxLjEyNS43Mw==). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n
$141,504 — $204,336/year\n
\n\n#Location\nWorldwide
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Formstack and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 404 3 years ago
\nFormstack transforms the way you collect data and put it to work. \nWe are looking for a Salesforce Integration Architect (Contract-to-Hire) to help us accomplish this mission! \nFormstack is a 13-year-old company with its roots in Indianapolis. Our customers span 110 different countries, and our employees live and work across the U.S. and the globe. We provide a work environment that is flexible and provides great freedom for those who can perform. We are seeking people who demonstrate an ability to work effectively with individuals from diverse cultures and backgrounds.\nWho You Are: \nYou know how to deliver solutions to stakeholders that satisfy business requirements while setting the organization up for a scalable future, and consistently deliver results beyond expectations. You make solution recommendations based on your experience rather than blindly delivering requirements. You are a magician, a mind - reader, and a bit of a unicorn: able to take business requirements and see beyond them because you are driven by a vision of "the big picture". You are both customer and tech-savvy, able to collaborate with stakeholders and coworkers (across departments), and are a pro at prioritization. You work best in a fast-paced environment, but know when to give extra attention to important projects. You're serious about your work, but you don't take yourself too seriously - you're comfortable in a friendly and lively environment (and you might even have a couple dad jokes up your sleeve!). \nWhat You'll Do:\nYou will coordinate with multiple stakeholders to produce clearly defined requirements from multiple user stories that will allow the sales and finance departments end-to-end visibility of the customer revenue cycle. In addition, you'll deliver on those requirements within the timeframe agreed upon by the stakeholders.\nHow You Will Succeed: \n* Collaborate with other stakeholders to understand the business needs and technical requirements behind multiple systems integrations. \n* Ability to create and maintain API connections to be utilized by internal products.\n* Collaborate with Sales Operations Project Manager and VP of Finance to define, scope, and prioritize multiple requirements related to internal services needs\n* Help with SFDC APEX trigger maintenance and Openprise open API trigger maintenance \n* Assist with opportunity creation from database events, control panel, and other database mappings \n* Fulfill requirements to connect Zuora invoices to associated opportunities\n* Map Zuora rate plan charges with Salesforce Pricebook entries (for reporting purposes) \n* Map custom Zuora fields on the account level to standard Salesforce account Objects \n* Map relevant Zuora account fields to Bookings and Contract effective dates in Salesforce \n* Implement the project scope by tracking progress to goal using JIRA tickets \n\n\nWhat We're Looking For: \n* Must be fluent in written and spoken English\n* Open to contract-to-hire \n* Familiarity with PHP, Node.js and Java (in order of priority) will be helpful\n* Experience connecting Zuora and Salesforce a plus\n* Consultant or Business Analyst experience a plus\n* Ability to collaborate and juggle/prioritize requirements from multiple stakeholders \n* Prior experience in a customer-facing role \n\n\nWhat Formstack Offers:\n* Free health plans, as well as company-paid Dental, Vision, Disability and Life Insurance Benefits for full-time employees.\n* Unlimited PTO for all employees\n* 401k with matching company contribution for full-time employees\n* The most up-to-date technology, including company-issued Macs, the latest software and other tools needed to excel at your job\n* Company-paid conferences and extended learning\n* Yearly company gatherings\n\n\nWant to learn more about who we are and what we value? CLICK HERE to hear from some current Formstackers about what matters most!\nFormstack is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.\nAll data collected in our application process from resume collection to application questions is used for recruitment purposes only. We will store it in our applicant tracking system, JazzHR, and will not share this data with anyone else. We will keep your data until the role is filled and only continue to store it if we feel you may fit future roles.\nThank you for your interest in Formstack! \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Architecture, Jira, Finance, Java, API, Excel and Sales jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.
This job post is closed and the position is probably filled. Please do not apply. Work for Elastic and want to re-open this job? Use the edit link in the email when you posted the job!
๐ค Closed by robot after apply link errored w/ code 404 3 years ago
\nElastic is a search company with a simple goal: to solve the world's data problems with products that delight and inspire. As the creators of the Elastic Stack, we help thousands of organizations including Cisco, eBay, Grab, Goldman Sachs, ING, Microsoft, NASA, The New York Times, Wikipedia, and many more use Elastic to power mission-critical systems. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. We have a distributed team of Elasticians across 30+ countries (and counting), and our diverse open source community spans over 100 countries. Learn more at elastic.co\n\nAbout The Role\n\nThe Cloud team is responsible for the development of products such as Elastic Cloud Enterprise, Elastic Cloud on Kubernetes as well as the operation of our Elastic as a Service offering. The SaaS offerings are built on top of the cloud-products.\n\nWe are looking for a technology and engineering leader to help us realize our Cloud team’s goals. You will be responsible for technical design for new features and improving existing subsystems, and work with several functional areas in Cloud. Your responsibilities will include technical leadership that will enable Elastic products to be metered, reported for usage, and generate monthly invoices. The areas you will work with are impactful to Elastic - they contribute to Elastic’s SaaS consumption-based billing platform, chargeback features for on-premise product, and integration with AWS/GCP/Azure marketplaces. The data ingestion system we build to power these features process a critical stream of events with low-latency and real-time requirements.\n\nYou will participate in roadmap and project planning efforts and will have ownership for delivering it. You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to various teams at Elastic.\n\nSome of the things you'll work on\n\n\n* Provide technical leadership across several functional areas in the team like metering, usage reporting, billing and invoicing, and marketplace integration across all products in Elastic\n\n* Work with Product Management to define new consumption models that will increase the flexibility of our SaaS offering, attracting more users. Your contributions will play a role in improving our conversion rates, and improving upgrades to higher subscription tiers\n\n* Work on a global scale, with all the major Cloud hosting providers: AWS, GCP, Azure, IBM Cloud etc and their marketplace solutions.\n\n* Work on creating a stable, scalable and reliable data ingestion pipeline built using Elastic products to harvest usage and telemetry data from multiple products.\n\n* Have a scope that covers contributing to technical plans and direction within Cloud and across other product teams in Elastic\n\n* Be a contact point in Cloud for other teams within Elastic. Examples include helping Support with difficult cases or consulting the Elastic Stack engineers with designing new features in a Cloud compatible way\n\n* Understand our company strategy and help translating it into technical terms and guide our Cloud product’s direction to realize it\n\n* Create technical designs and build POCs for new efforts, validating a wild idea works before committing to it\n\n* Collaborating with other Tech Leads on the Cloud team and across Elastic to align priorities and roadmaps, and make appropriate technology choices and compromises\n\n* Be hands on with the codebase. Review work done in the team, and provide constructive feedback\n\n* Help the team define coding practices and standards\n\n\n\n\nWhat you will bring along\n\n\n* Previous experience providing pragmatic technical leadership for a group of engineers\n\n* Previous experience in a role with ownership for technical direction and strategy, preferably in a start-up or scale-up environment\n\n* Experience designing data pipelines that ingest logs or metrics data from distributed systems\n\n* Proven experience as a software engineer, with a track record of delivering high quality code, preferably in Python, Java or Go\n\n* Experience implementing or deep knowledge of consumption-based SaaS billing platforms with features like overages, discounts, monthly and annual models, etc\n\n* Previous experience working with various partners outside of Engineering such as IT and Finance Operations teams\n\n* Technical depth in one or more technologies relevant for SaaS (orchestration, networking, docker, etc.)\n\n* Deal well with ambiguous problems; ability to think in simple solutions that reduce operational overhead and improve code maintainability\n\n* Interest in solving challenges in SaaS billing platform, in terms of accuracy, scale, and features that make users life easier\n\n\n\n\nNice to have\n\n\n* Experience with Elasticsearch as a user - understanding data modeling, aggregations and querying capabilities\n\n* Experience integrating applications with AWS, GCP or Azure marketplace solutions\n\n* Integrating with Cloud billing providers such as Stripe or Zoura\n\n\n\n\n#LI-CB1\n\nAdditional Information - We Take Care of Our People\n\nAs a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.\n\nWe strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.\n\n\n* Competitive pay based on the work you do here and not your previous salary\n\n* Health coverage for you and your family in many locations\n\n* Ability to craft your calendar with flexible locations and schedules for many roles\n\n* Generous number of vacation days each year\n\n* Double your charitable giving — we match up to 1% of your salary\n\n* Up to 40 hours each year to use toward volunteer projects you love\n\n* Embracing parenthood with minimum of 16 weeks of parental leave\n\n\n\n\nElastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.\n\nWhen you apply to a job on this site, the personal data contained in your application will be collected by Elasticsearch, Inc. (“Elastic”) which is located at 800 W. El Camino Real, Suite 350 Mountain View, CA 94040 USA, and can be contacted by emailing [email protected]. Your personal data will be processed for the purposes of managing Elastic’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Elastic, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Elastic to help manage its recruitment and hiring process on Elastic’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. You can obtain a copy of the standard contractual clauses by contacting us at [email protected]. Elastic’s data protection officer is Daniela Duda, who can be contacted at [email protected]. We plan to keep your data until our open role is filled. We cannot estimate the exact time period, but we will consider this period ended when a candidate accepts our job offer for the position for which we are considering you. When that period is over, we may keep your data for an additional period no longer than 3 years in case additional opportunities present themselves in which yours skills might be better suited. For additional details, please see our Elastic Privacy Statement https://www.elastic.co/legal/privacy-statement. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Cloud, Finance, Elasticsearch, Java, SaaS and Apache jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
# How do you apply?\n\nThis job post has been closed by the poster, which means they probably have enough applicants now. Please do not apply.