\nHow you’ll spend your time: \n\n\n* Dedicated point of contact responsible for building and maintaining customer relationships in order to drive product adoption, expansion, and customer advocacy from the beginning of the customer’s contract\n\n* Act as a trusted advisor to your portfolio of customers by providing GRC subject-matter expertise and technical Risk Cloud product advice to help them utilize their Risk Cloud applications as effectively as possible and drive desired outcomes\n\n* Own the tracking of customer health and proactively engage at-risk customers, leveraging your GRC and Risk Cloud knowledge to provide winning solutions\n\n* Support implementation project management and serve as a technical expert, with a specific focus on the holistic view of a customer’s GRC program and how use cases will inter-relate in Risk Cloud\n\n* Ad-hoc knowledge sharing of Risk Cloud best practices based on experience with similar customers (industry, maturity, etc.)\n\n* Ongoing account management comprised of weekly status meetings for ongoing projects, monthly strategic meetings with key stakeholders and Quarterly Executive Business Reviews\n\n* Conduct training and provide training resources for Power Users and end users on the Risk Cloud platform and existing Applications\n\n* Collaborate cross-functionally with other LogicGate teams - Sales, Customer Success and Product - for a seamless customer experience throughout the customer journey from handoff through onboarding and implementation to ongoing partnership\n\n* Respond to and support power users and customers within the stated SLA\n\n\n\n\nWe get excited about you if you have: \n\n\n* 5+ Years Experience in GRC or Risk Advisory\n\n* Expertise and Power User certification in LogicGate’s Risk Cloud platform; Ability to articulate the value of the tool and how it can be leveraged most effectively by different customer stakeholders\n\n* Interest in supporting sales and commercial business development efforts\n\n* Experience with cybersecurity and/or risk management frameworks such as NIST 800-53 and ISO27001\n\n* Passion for SaaS applications – able to understand the value and limitations of the Risk Cloud platform, front and back\n\n* Great people skills – ability to quickly understand your audience and tailor the right message to them\n\n* Ability to manage multiple accounts/priorities at a time – organization, time-management, and attention to detail are critical\n\n* A drive to learn and be curious, with the desire to understand our customers’ problems and then effectively communicate and demonstrate how Risk Cloud can help\n\n\n\n\nThe anticipated base salary range for the role is $112,000 - $122,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.\n\nTotal Rewards \n\nOur Total Rewards Package is designed to support you both at work and outside of it. In addition to offering competitive salary, variable compensation (bonus), equity, and health and wellness benefits, we are proud to offer generous PTO, 12 Annual Company Holidays, Summer and Winter Fridays, and Health Days, allowing you time to recharge and relax. We are focused on and invested in career development and learning opportunities including access to LinkedIn Learning, regular People Leader training, our internal Mentorship Program, and annual learning & development Program.\n\nOur Culture\n\nDEIB is a priority for us at LogicGate - it is at the foundation of all of our core People programs, activities, and business practices. We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster a culture of belonging. \n\nLogicGate also believes strongly in giving back to the communities in which we live and work. We support our teams through this by offering volunteer hours as well as Company-wide charitable activities supporting organizations aligned with our Company Core Values.\n\nLearn more about our culture here. \n\nExcited about LogicGate but not familiar with GRC? That’s ok — a lot of us weren’t familiar with GRC when we started, too. Unless the job description specifically requires previous GRC familiarity, here’s what you need to know:\n\n\n* GRC stands for Governance, Risk, and Compliance\n\n* GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law. \n\n* The GRC market is rapidly expanding with continuous growth opportunities. The current market size is valued at $50.5 billion in 2024 and is projected to reach $104.5 Billion by 2031.\n\n\n\n\nAt LogicGate, our People are the foundation of everything we do - for our teams, our customers, and the Company. We are proud to offer competitive, inclusive, and comprehensive total rewards packages. \n\nLogicGate has an outcomes-first culture that provides a variety of benefits and perks that enable our teams to thrive, both inside and outside of the workplace. These include competitive variable plans, equity grants, paid time-off, ongoing learning and development opportunities, paid parental leave, 401k matching, health, vision, and dental insurance, and accident and life insurance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Cloud and Sales jobs that are similar:\n\n
$50,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nChicago, Illinois, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nIndico Data automates critical workflows for enterprises in document-intensives industries, including insurance, financial services and healthcare. With the Indico Intelligent Intake™ Solution, organizations can free their experts from tedious, manual tasks, allowing them to drive better decisions with better data. Indico Data drives better decisions with better data.\n\n\nWe are looking for a Customer Success Manager (reporting to our VP, Professional Services) to maintain and grow existing business within the Indico Customer portfolio. As a key player in a rapidly growing startup, you will have the opportunity to influence and contribute directly to our growth. Your efforts will help solidify Indico’s success and leadership in the enterprise automation arena, specifically as we continue to attract and retain Fortune 1000 customers across multiple markets. \n\n\nAs a Customer Success Manager, you will be a part of the front lines and play a critical role in bridging the gap between our customers and Indico. Your work will involve interacting directly with customers to build relationships, support their understanding of Indico and showcase the platform’s capabilities to promote adoption/expansion. Each onboarded customer presents new challenges and requirements, because of this the ideal candidate will be able to adapt quickly, think critically, advocate for our customers, and coordinate with internal stakeholders where necessary.\n\n\n\nStrategic Account Management (50%)\n* Manage portfolio of onboarded customers through account planning, regular customer engagement and strategic consultation to drive product adoption & customer retention.\n* Develop and execute value realization plans tracking dimensions across product usage, customer satisfaction and benefit realization.\n* Act as the primary liaison for onboarded customers, driving engagement and adoption through regular check-ins, product feedback sessions, use case qualification.\n* Maintain detailed knowledge of each customer’s Indico footprint ensuring alignment with their evolving needs (e.g. commercial terms, renewal dates, contracted capacity, restrictions, deployment environments etc.)\n* Collaborate closely with the Enterprise Sales team to identify and drive expansion opportunities\n\n\n\nProduct Expertise (35%)\n* Demonstrate deep expertise in Indico’s platform capabilities, providing customers with best practices related to user experience and general troubleshooting to maximize their success. \n* Serve as the go-to resource for customer inquiries on platform functionality, leveraging Indico’s extensive knowledge base, documentation and internal resources to address issues promptly.\n* Lead product demonstrations tailored to customer use cases, showcasing the breadth of our platform’s capabilities.\n* Understand and communicate Indico’s product roadmap to customers, to ensure transparency in upcoming features/products and continuously solicit/share customer feedback to appropriate Indico product resources.\n* Deliver targeted product training sessions, empowering customers to fully utilize the platform and achieve their business outcomes with confidence.\n\n\n\nEngagement Management (15%)\n* Demonstrate exceptional project management skills by proactively managing multiple customer initiatives, ensuring timely follow-through on action items, developing actionable plans for client accounts, and developing presentations for recurring business reviews.\n* Maintain record of customer related challenges, feature requests and their resolutions.\n* Develop and execute detailed project plans for customer upgrades, tracking progress, managing risks, and providing regular executive-level reporting to ensure transparency/accountability. \n* Collaborate with internal/external stakeholders taking ownership of customer inquiries, triaging for resolution, and soliciting feedback to ensure alignment.\n* Demonstrate exceptional communication & listening skills through customer feedback synthesis, drafting clear and actionable session minutes, and developing transparent customer plans.\n\n\n\nRequirements\n* 5+ years managing a portfolio of enterprise-grade customers, with a proven track record of driving quantifiable value and scalability outcomes in the SaaS or AI/ML space.\n* Curious, self-directed, and lifelong learner with passion for staying ahead of industry trends and continuously upskilling.\n* Technical proficiency with experience independently upskilling on complex products to the level of delivering user-based demonstrations/troubleshooting.\n* Proven ability to communicate at the executive level with exceptional written and oral skills.\n* Deep desire to build strong, lasting relationships with customers.\n* Demonstrated pattern of success in executing complex projects including managing stakeholder, scope, and timeline to meet high-quality outcomes.\n\n\n\n\n\n$130,000 - $150,000 a yearAs part of this role candidates are eligible to participate in a commission plan on top of base salary.\n\nDisclosures: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Sales and Non Tech jobs that are similar:\n\n
$50,000 — $80,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Team & Role\n\nAs a Senior Account Executive, you'll work directly with restaurants and hospitality groups to identify gaps in their current tools, recommending the appropriate SevenRooms Platform solutions: including reservation, waitlist & table management, Online Ordering for delivery & pickup, marketing automation, and more.\n\nThis role is necessary to the success of empowering hospitality operators everywhere to excel, be inspired, and deliver magical guest experiences every day. You will add new restaurants to the SevenRooms platform and collaborating with our operational teams to support the onboarding of those new accounts. You will foster relationships with these operators to guarantee a smooth transition as they come on board and to ensure they are excited and committed about using the SevenRooms platform. You will report to our Sales Manager, NAM.\n\nThe SevenRooms SMB Sales team is on a mission to redefine and reshape the hospitality industry for restaurant operators around the globe. SevenRooms Account Executives are trusted advisors and expert relationship-builders, approaching every conversation with potential clients in a consultative manner to identify their existing business gaps and think creatively to present the perfect solution. We are changing the current landscape by opening the door for hospitality operators to truly own their guest relationships, reducing dependency on 3rd party networks, and streamlining operations. A group of go-getters, we are determined to share our operator-first and operator-only guest engagement solution, and to be a true and trusted partner to all hospitality businesses.\nWhat You'll Do\n\n\n* Restaurant Acquisition: Develop a pipeline of restaurants and hospitality groups.\n\n* Sales Experience: Master the value proposition of the SevenRooms platform to help operators understand how we can help their business.\n\n* Presentations: Conduct meetings and demos both virtually and in person when applicable.\n\n* Full Cycle Sales: Own 100% of the sale from prospecting, pitching, negotiation, contracts and through to go-live: including live product demonstrations, follow-ups, agreement signing, etc.\n\n* Trusted Advisor: Build relationships with your partners and always advocate for SevenRooms clients to ensure their success\n\n\n\nWho You Are\n\n\n* 3+ years of hospitality technology or B2B SaaS sales experience\n\n* Proven track record of hitting and exceeding quota, managing Senior-level targets and expectations\n\n* Face-to-face and virtual presentation capability\n\n* Autonomous in your work and able to work both in-office and remotely\n\n* Technologically savvy with a desire to learn new tools\n\n* Perform daily responsibilities with a drive for results\n\n* Experience with Salesforce, Outreach, and equivalent tools\n\n* Restaurant / Hospitality experience a plus\n\n* Travel into core markets periodically\n\n\n\nWhat We Offer\n\n\n* A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You’ll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.\n\n* Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization.\n\n\nThe base salary range for this role is $85,000.00 - $90,000.00. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also commission eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.\n\n\n\n\n\n* Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, and unique wellness offerings that include One Medical, Spring Health, Carrot, and Headspace. \n\n* Employee programs and recognition: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You’ll receive an additional monthly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you’re a part of our team.\n\n* Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Senior, Marketing and Sales jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDallas, Texas, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe are seeking an experienced Customer Success Manager (CSM) at Cybrary to serve as the primary contact for a rapidly expanding portfolio of enterprise customers. Our Customer Success Team serves as the front-line relationship with our clients by providing exceptional service and support throughout the account lifecycle. We are growing our international customer base, and are particularly interested in speaking with experienced CSMs who are willing to work alternative hours to support international clientele. Our CSMs lead the customer through onboarding and training to ensure high utilization of the Cybrary platform, allowing our customers to meet their cybersecurity and IT training needs.\n\nWhat You Will Do\n\n\n\n\n* Will work directly with our customers, including administrators and C-level executives, to ensure they are optimizing the full value of our platform\n\n* Build and nourish in-depth and long-term relationships with existing and new clients, both domestic and international\n\n* Maintain and exceed 85% customer retention through renewal and expansion goals\n\n* Collaborate with cross-functional teams to synthesize customer feedback and offer informed opinions on potential solutions and potential enhancements\n\n* Uphold and continuously improve Cybrary’s best practices for engagement, renewal, and expansion\n\n\n\n\n\n\nSkills You Bring\n\n\n\n\n\n* 3+ years of experience in SaaS customer success/account management roles, with at least 1 year of experience supporting enterprise\n\n* Strong account management and a passion for customer support\n\n* Proven experience in renewal and expansion success; have exceeded retention goals and successfully uncovered new expansion opportunities\n\n* Excellent verbal, interpersonal and written communication skills - you’re able to tailor your communication to address individual consumers as well as executive teams\n\n* Ability to lead by example - no task is too small\n\n* Exceptional ability to ask questions and solve problems by thinking outside the box\n\n* Effective project management skills, using data and data analytics to inform and influence priorities\n\n* Collaborative problem solver\n\n* Motivation to go above and beyond for a task - you thrive on ensuring your customers are happy and engaged\n\n* Ability to learn and expand familiarity with technical content and an inherent desire to continuously develop your own skills\n\n* Experience using Salesforce\n\n* Familiarity with Zendesk, ChurnZero and cybersecurity training programs a plus\n\n* Interest and ability to work alternative hours to support our international customer base\n\n\n\n\n\n\nLocation\n\nThis position is 100% remote. \n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCollege Park, Maryland, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWe are seeking an experienced Customer Success Manager (CSM) at Cybrary to serve as the primary contact for a rapidly expanding portfolio of enterprise customers. Our Customer Success Team serves as the front-line relationship with our clients by providing exceptional service and support throughout the account lifecycle. We are growing our international customer base, and are particularly interested in speaking with experienced CSMs who are willing to work alternative hours to support international clientele. Our CSMs lead the customer through onboarding and training to ensure high utilization of the Cybrary platform, allowing our customers to meet their cybersecurity and IT training needs.\n\nWhat You Will Do\n\n\n\n\n* Will work directly with our customers, including administrators and C-level executives, to ensure they are optimizing the full value of our platform\n\n* Build and nourish in-depth and long-term relationships with existing and new clients, both domestic and international\n\n* Maintain and exceed 85% customer retention through renewal and expansion goals\n\n* Collaborate with cross-functional teams to synthesize customer feedback and offer informed opinions on potential solutions and potential enhancements\n\n* Uphold and continuously improve Cybrary’s best practices for engagement, renewal, and expansion\n\n\n\n\n\n\nSkills You Bring\n\n\n\n\n\n* 3+ years of experience in SaaS customer success/account management roles, with at least 1 year of experience supporting enterprise\n\n* Strong account management and a passion for customer support\n\n* Proven experience in renewal and expansion success; have exceeded retention goals and successfully uncovered new expansion opportunities\n\n* Excellent verbal, interpersonal and written communication skills - you’re able to tailor your communication to address individual consumers as well as executive teams\n\n* Ability to lead by example - no task is too small\n\n* Exceptional ability to ask questions and solve problems by thinking outside the box\n\n* Effective project management skills, using data and data analytics to inform and influence priorities\n\n* Collaborative problem solver\n\n* Motivation to go above and beyond for a task - you thrive on ensuring your customers are happy and engaged\n\n* Ability to learn and expand familiarity with technical content and an inherent desire to continuously develop your own skills\n\n* Experience using Salesforce\n\n* Familiarity with Zendesk, ChurnZero and cybersecurity training programs a plus\n\n* Interest and ability to work alternative hours to support our international customer base\n\n\n\n\n\n\nLocation\n\nThis position is 100% remote. \n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$60,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nCollege Park, Maryland, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAbout OffSec\n\nFounded in 2007 by the creators of Kali Linux, OffSec (formerly known as Offensive Security) is the leading provider of continuous professional and workforce development, training, and education for cybersecurity practitioners. OffSec’s distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their teams on today’s most critical skills.\n\nBecome a part of our global presence and work from anywhere. With team members in over 40 countries, we believe in inspiring people of all backgrounds and communities. The OffSec team is composed of diverse, internationally published authors, conference speakers, and seasoned information technology professionals from both the private sector and governments worldwide.\n\nExcited about our mission and what we do? Apply and join us!\n\nAbout the Job\n\nOffSec seeks a highly motivated and data-driven Revenue Operations Manager to optimize our revenue generation processes and help drive scalable growth. As a key Sales team member, you will be responsible for aligning sales, marketing, and customer success efforts to maximize revenue efficiency and effectiveness. This role requires a strategic thinker with experience in B2B SaaS revenue operations best practices and a passion for data-driven decision-making.\n\nThis role reports to the Head of Revenue Operations and will provide strategy and guidance on day-to-day and long-term sales operations. Additionally, you will assist with impactful ad-hoc analysis and insights for sales leadership, for use in board meetings, investor conversations, and OffSec executive meetings.\n\nDuties and responsibilities\n\n\n* Revenue Operations Strategy: Help support the development of a comprehensive revenue operations strategy that aligns with the company's overall goals and objectives.\n\n* Executive Presentations: Create accurate and impactful presentations regarding OffSec’s pipeline, forecasts, results, and overall outlook.\n\n* Process Optimization: Help identify and implement process improvements across the revenue funnel to streamline operations, reduce friction, and improve efficiency.\n\n* Accurate Forecasting: Support the design, implementation, and management of sales forecasting processes that accurately predict future revenue performance.\n\n* Data Analysis and Reporting: Analyze revenue data to identify trends, opportunities, and areas for improvement.\n\n* Create and maintain reports and dashboards and reports to track leads, pipeline, bookings, & outcomes and provide actionable insights accordingly.\n\n* Sales, Finance, and Marketing Alignment: Foster collaboration between sales, finance, and marketing teams to ensure alignment on messaging, lead generation, and customer acquisition strategies.\n\n* Technology and Tools: Help evaluate, implement, and manage sales technologies and tools to improve productivity and data accuracy.\n\n\n\n\nQualifications\n\n\n* Bachelor's degree in business, finance, or a related field.\n\n* 2+ years of experience in B2B SaaS revenue operations, sales operations, or a similar role.\n\n* Proven track record of developing and implementing successful revenue operations strategies in a B2B SaaS environment.\n\n* Strong analytical and problem-solving skills, with the ability to interpret complex data using Excel / Google Sheets (as well as Looker) and translate it into actionable insights. \n\n* Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively across departments.\n\n* Proficiency with revenue operations technologies (e.g., Salesforce, HubSpot).\n\n\n\n\nWorking conditions\n\nThis role is a full-time salaried position. Work hours for this position are flexible and will be performed from a home office.\n\nDirect reports\n\nThis position has no direct reports.\n\nEEO\n\nOffSec provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\n\nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, InfoSec, Marketing and Sales jobs that are similar:\n\n
$55,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nHi 👋 we’re Glean. We make study software that improves your confidence and ability to learn. \n\n\n* We’re a SaaS scale up and one of the fastest growing tech companies in the North. \n\n* There’ 100+ of us around the UK with our HQ in Leeds. \n\n* Our software is award-winning and used by 100,000s of students at over 800 universities & colleges worldwide. \n\n* We’re growing so we can achieve our mission to support 1 million students to become better learners by 2026. \n\n\n\n\n \nThe role of Sales Development Representative: \n\nThe Sales Development Representative (SDR) role is a springboard for ambitious, commercially-minded individuals. As a critical member of our B2B sales team, you'll be the first point of contact for potential customers, acting as a vital Glean ambassador. \n\nYou'll leverage your positive attitude, communication skills, and deep understanding of customer needs to identify leads, establish conversations, qualify and nurture them, ultimately helping solve problems and accelerate our growth.\n\n \nMeet the team: \n\nThe Glean Sales team is made up of two areas that work seamlessly together: Our Account Executive Team consisting of one Account Executive and two Senior Account Executives. And our Sales Development Representative team, led by our SDR Team Lead (Scott) and supported by our two Sales Development Representatives (Elliott & Jordan). Together, our team focuses on North American Higher Educational sales, led by our Sales Manager (Issy).\n\n \n\nWhat you’ll be doing: \n\n\n* Prospecting: You'll be finding high-quality leads, utilising various techniques like cold calling, email outreach, and social selling to connect with our ideal customers.\n\n* Qualification: You'll understand potential customers' needs and challenges, ensuring Glean would be a good support for their students. This involves conducting discovery calls, asking questions that align with the MEDDPICC sales method, and gathering information on market trends and news. \n\n* Relationship Building: You'll build rapport with disability services professionals, becoming a trusted advisor and generating excitement about Glean.\n\n* Pipeline: You'll progress qualified leads through the sales funnel, scheduling demos with Account Executives and ensuring a smooth handoff.\n\n* Data: You'll leverage data and analytics to track your progress, measure success, and continually refine your approach.\n\n* Collaboration: Throughout this process, you'll collaborate closely with the Sales Development Representatives, Account Executives, and the Demand Marketing team. This collaboration will involve identifying strategic targets for outreach and developing targeted prospecting sequences.\n\n\n\n\n \nYour first 3 months \n\n🤝 Week 1-2: Getting to grips with Glean, the market and our systems and processes. Introductions to your immediate SDR team and the wider sales and marketing teams.\n\n📞 Week 2-4: You will have begun making your first calls and emails to prospects, getting to learn about the market from the market, and you will be making that unforgettable first booking!\n\n📈 Month 1-2: You will be increasing your knowledge and confidence within the market through call role plays, team call feedback session and sales training. You will also begin to start writing your own email sequences. You’ll have a good understanding of the CRM, and you’ll be on your way to hitting target. \n\n💲 Month 2-3: You will continue to develop your knowledge and skills, building on the training you have received in the first two months. You will prospect your own leads and run your own email campaigns that will contribute to you hitting or surpassing your monthly target! \n\n \nAbout you: \n\nEssential:\n\n\n* Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.\n\n* Self-motivated with a diligent work ethic and excellent organisational skills.\n\n* Ability to work independently as well as part of a team in a fast-paced environment.\n\n* 1+ years of sales or customer service experience \n\n* A passion and focus for sales and a drive to succeed\n\n\n\n\nBonus / Nice to have: \n\n\n* Experience in our SaaS/EdTech (or a similar B2B space)\n\n* Familiarity with Hubspot CRM \n\n\n\n\n \n💰Salary and benefits:\n\n£23,000 - £26,000 dependent upon experience (OTE up to £33,000)\n\n🏖️ 33 days annual leave (Inclusive of bank holidays)\n\n🎄 3 gifted days off at Christmas\n\n🎓 Generous individual learning and training allowance \n\n👤 Hands on Sales training delivered by our in-house experts\n\n⌚ Truly flexible hours to suit when you work best \n\n💻 Full home working set up and beautiful collaborative office space \n\n🌴 Nomad working policy with family travel insurance \n\n🍼 Enhanced 26 weeks maternity and 4 weeks paternity (fully paid)\n\n🤍 Health cash plan (from glasses to massages) \n\n💸 6% employer pension contribution\n\n \nLocation: \n\nWe have a beautiful office space in Leeds and we love it when we get together to collaborate in person. Our preference for this role is hybrid working, however we may be able to support remote working within the UK, if you live more than 50 miles from the office. \n\nWe will discuss ways of working with you at interview however if you have any questions before you apply please reach out to [email protected] \n\n \n💡 What to expect next: \n\nWe’ll review your application and provide a response within 1 week. Even if it’s not the news you’d hoped for, we appreciate it’s good to know either way. \n\nIf we invite you to meet with us for interview, here’s an overview of what the process will look like: \n\n* Screening interview with someone in our Recruitment team (30 minutes). \n\n* First stage interview with the hiring manager and another Glean colleague (1 hour).\n\n* Final stage interview which includes a 1 hour culture and values interview, plus a 30 minute task. You will be meeting with the hiring manager and one of the Executive Team.\n\n\n\nAhead of your interview you will receive a confirmation email outlining who you’ll be meeting and when, anything you’ll need to prepare in advance and any resources we think you might find helpful. \n\n\n\n\n👀 Interested in learning more about a career at Glean? \n\nHere are a few further resources:\n\nAbout Glean\n\nWorking at Glean Blog\n\nThe Glean Study Tool \n\n \n💌 Not quite the right role for you however you’d love to be a part of Glean’s journey? \n\nLet’s connect! Reach out to [email protected] and we’ll add you to our network, to keep you updated with any future opportunities we think you might be interested in.\n\n \n📄 Applicant Privacy Notice \n\nWe think it’s important that you understand how we use and handle your personal information, so here’s a link to our privacy notice. By submitting your application, you’re confirming that you’ve read and understood this notice. \n\n \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Travel, Senior, Marketing and Sales jobs that are similar:\n\n
$60,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLeeds, England, United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Global Account Manager, Enterprise Sales\nRemote - United States \n \nAbout the role: \nAs the Global Account Manager of Enterprise Sales at Motive, you are responsible for developing and closing business with some of Motive’s largest accounts. You will own the end-to-end relationship with the parent account, while overseeing all sales into their contractor or franchise network. We are seizing the opportunity created by our strong product positioning and pushing up market. You will lead the charge, selling the value of our products and the business outcomes that can be achieved in partnership with Motive.Our Global Account Manager will primarily focus on a single account that operates using both a company owned fleet and a large network of independent contractors. They will lead a team of account executives selling into the long-tail of the contractor network, while building corporate level relationships and managing the pre and post sale operational complexities of the parent account. Because of the collaborative nature of our Go-to-Market team, a win-as-a-team mentality is a must. In this high-energy role, you should be comfortable working in a fast-paced environment with high standards of quality.\n \nWhat you'll do:\n\nLead a world-class team of Account Executives that you’ll partner with on prospecting strategy, account planning, pipeline reviews, achieving revenue targets\n\nIndirectly oversee a cross-functional team of support resources to drive and optimize both pre and post-sale activities. Support teams include Business Operations, Customer Success, Sales Engineering and Marketing, among others.\n\nDevelop champions within the partner both at the corporate level and among independent contractors to ensure that we are set up for success to grow contractual-based business\n\nTrack progress and success of your team against various primary KPIs, coaching and enabling their success across short and long-term goals\n\nCultivate a culture of high-performance and accountability\n\nPartner with our Sales Enablement team ad-hoc and on more formal Account Executive training and coaching programs to ensure consistency and effectiveness across the organization, and more specifically within your team\n\nEnsure use of CRM and other operational tools, processes, and best practices in pipeline planning, forecasting, and sales execution\n\nConstantly study and deepen understanding of market trends to enable consultative insights with the partner\n\nDevelop a deep understanding of our technology platform and operations, using that understanding and market input to bring back iterations to our business\n\nResolve problems, including identifying issues, thinking critically to determine the optimal course of action, and implementing best available solutions\n\n\n\nAbout you:\n\nYou have deep Enterprise sales experience partnering with F500 or F1000 clients\n\n\n\n\n8-10 years of SaaS or industry relevant Enterprise field sales experience required\n\n6+ years of managing a team of cross-functional stakeholders\n\nTelematics, SaaS, and Logistics experience a plus\n\n\n\n\nAbility to lead and motivate others to action, including best-in-class customer skills communication, empathy, and integrity\n\nA people-based mindset, with a passion for coaching and developing sales talent at all levels and a history of developing great sales cultures\n\nYou have an ability to build rapport with C-suite & executive decision-makers, influencing outcomes through both an understanding of the customer’s business and the unique solutions that Motive can deliver\n\nAbility to collaborate with internal cross-functional partners across Sales Development, Sales Engineering, Product, Marketing, Customer Success, Legal and Sales Ops\n\nExperience with Salesforce or other CRM and sales technologies and best practices enabling your team to forecast, manage their pipeline and accelerate wins\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Legal, Sales and Non Tech jobs that are similar:\n\n
$55,000 — $127,500/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAtlanta, Georgia, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\nThe Opportunity\n\nOur customer base is growing faster than ever. We are looking for an experienced leader to advance our Enterprise Solutions Architecture program and manage an existing team of expert Postman Solutions Architects. You will be responsible for day-to-day team management and coaching, exploring new ways to improve our post-sales operations, and leveraging analytical insights to ultimately retain and grow our customer base. You will own the technical aspects of our post-sales process for the Enterprise customer segment. You'll be supported by all other Postman teams - from sales and engineering, to product management, data science, and our executives - to ensure our customers achieve value from their usage of Postman.\n\nThe Solutions Architecture Manager at Postman plays a pivotal role in leading a team who is responsible for delivering technical post-sales support and consultation to our customers. The Solutions Architecture team is composed of experts in APIs and Postman products, who work closely with customers to ensure successful implementation, integration, and utilization of Postman solutions.\n\nThis role is perfect for a visionary leader passionate about creating scalable solutions to enhance customer engagement, satisfaction and retention.\n\nWhat You’ll Do\n\nTeam Leadership:\n\n\n\n\n* Lead and mentor a team of Solutions Architects, fostering a culture of collaboration, technical “know-how”, continuous curiosity, and customer-centricity\n\n* Provide guidance and support to Solutions Architects in resolving technical challenges and addressing customer needs effectively and efficiently\n\n\n\n\n\n\nCross-functional Leadership:\n\n\n\n\n* Partner with leaders in Customer Success, Sales, Solutions Engineering, and other GTM teams to develop processes and resources that accelerate customer adoption of Postman\n\n* Collaborate with Product and Engineering teams to convey and advocate for customer feedback and enhancement requests that will improve customer satisfaction and address their key use cases, serve as the voice of the customer within the organization\n\n\n\n\n\n\nCustomer Consultation:\n\n\n\n\n* Collaborate with Sales, Solutions Engineering, and Customer Success teams to understand customer use cases and develop tailored solutions that meet their needs\n\n* Build strong relationships with customers, fostering long-term partnerships and driving customer satisfaction and loyalty\n\n* Advise on consultations with key customer stakeholders by assessing technical requirements and offering recommendations for optimal API development workflows\n\n* Work closely with Solutions Architects and customers to design and architect scalable and robust solutions using the Postman platform\n\n\n\n\n\n\nTechnical Expertise:\n\n\n\n\n* Stay abreast of industry trends, emerging technologies, and best practices related to API development methodologies and workflows\n\n* Act as a subject matter expert on the Postman platform, providing insights and guidance to both internal teams and external customers\n\n\n\n\n\n\nData-driven Strategy and Knowledge Sharing:\n\n\n\n\n* Leverage data analytics to identify trends and areas of improvement in how we can deliver value to customers\n\n* Develop and maintain technical documentation, best practices, and use case examples to enable customers to maximize the value of Postman solutions\n\n* Facilitate knowledge sharing sessions and workshops internally to enhance the technical expertise of the Solutions Architecture team\n\n\n\n\n\n\nAbout You\n\n\n* Strong technical background from a Bachelor's degree in Computer Science/Engineering, a related field, or relevant work experience\n\n* 3+ years leading customer-facing technical teams, or similar, with a track record of driving business growth\n\n* Strong experience with the enterprise SaaS sales process and customer relationship management\n\n* Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally with an extreme focus on being customer-centric\n\n* 5+ years of enterprise solutions architecture or sales/solutions engineering experience\n\n* 2+ years of software development experience\n\n* Comfortable engaging and working with all levels of technologists from individual developers, development teams, QA teams, architects, product managers, and engineering and product management leaders\n\n* Experience with engaging senior management and executive audiences to convey Postman's value proposition\n\n* Strong understanding of APIs, and experience with producing and consuming with APIs across different domains\n\n* Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle\n\n* Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\n* Great communication skills (presentation, verbal and written)\n\n* Enjoys a fast-paced environment and loves teamwork and collaboration\n\n\n\n\n \nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nThis is a remote role with a salary range of $157,000 - $212,000, plus a competitive equity package. Postman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, DevOps, Education, Cloud, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Hi 👋 we’re Glean. We make study software that improves your confidence and ability to learn. \n\n\n* We’re a SaaS scale up and one of the fastest growing tech companies in the North. \n\n* There’s 100+ of us around the UK with our HQ in Leeds. \n\n* Our software is award-winning and used by 100,000s of students at over 800 universities & colleges worldwide. \n\n* We’ve been rated an outstanding company to work for by Best Companies. \n\n* We’re growing so we can achieve our mission to support 1 million students to become better learners by 2026. \n\n\n\n\n \nThe role of Senior Data Analyst: \n\nGlean is seeking a proactive and experienced Data Analyst to join our Data & Analytics team. The successful candidate will play a key role in advancing our data maturity journey, driving our understanding of the product and user base through insightful analysis and visualisation.\n\n \nMeet the team: \n\nThe data team currently consists of a Data and Analytics Lead, 2 Data Engineers, 1 Data Analyst and 1 Data Scientist. This role will mostly work closely with the Data Analyst and Data Scientist, though as a small team there will still be a lot of crossover with Data Engineering. Data has recently moved into Technology at Glean, meaning there will be cross-functional collaboration with Engineering, UX and Product.\n\nYour Manager will be Phil, the Data and Analytics Lead, who has been at Glean for a year and has 10 years of experience in Data. \n\n \nWhat you’ll be doing: \n\nData Analysis and Visualization: \n\n\n* Develop both ad-hoc and recurring reports using Tableau to provide actionable insights into product performance and user behaviour.\n\n* Drive the data team's presence across the organisation by sharing interesting and impactful insights.\n\n* Champion the adoption of Tableau as a primary data visualisation tool across the organisation.\n\n* Identify and leverage valuable data sources to enrich our understanding of user interactions and product usage.\n\n* Utilise dbt to model data and maintain reporting schemas in Databricks, ensuring data accuracy and consistency.\n\n\n\n\nCollaboration:\n\n\n* Collaborate cross-functionally with teams across the organisation to extract maximum value from available data.\n\n* Work closely with data engineers to integrate data from diverse sources and ensure data quality and integrity.\n\n* Contribute to the implementation and refinement of the organisation's overall data strategy, aligning data initiatives with business objectives.\n\n\n\n\nInfluencing and Consultation:\n\n\n* Advocate for best practices in data management and visualisation, influencing data processes to uphold standards of quality and reliability.\n\n* Provide consultation and guidance on data visualisation techniques to ensure consistency and effectiveness in reporting.\n\n\n\n\n \nAbout you: \n\n\n* Proven experience in data analysis and visualisation, with proficiency in Tableau or a similar visualisation tool\n\n* Strong SQL skills and experience with data modelling and schema design\n\n* Python knowledge\n\n* Experienced in storytelling through data visualisation tools\n\n* Curious minded \n\n* Able to take the initiative and willing to drive projects independently\n\n* Excellent attention to detail\n\n* An eye for accessible design\n\n* Ability to give and receive feedback\n\n\n\n\n \n💰Salary and benefits:\n\n£55,000 - £70,000 dependent upon experience \n\n🏖️ 33 days annual leave (Inclusive of bank holidays)\n\n🎄 3 gifted days off at Christmas\n\n🎓 Generous individual learning and training allowance \n\n⌚ Truly flexible hours to suit when you work best \n\n💻 Full home working set up and beautiful collaborative office space \n\n🌴 Nomad working policy with family travel insurance \n\n🍼 Enhanced 26 weeks maternity and 4 weeks paternity (fully paid)\n\n🤍 Health cash plan (from glasses to massages) \n\n💸 6% employer pension contribution\n\n \nLocation: \n\nWe have a beautiful office space in Leeds and we love it when we get together to collaborate in person. We typically operate a hybrid way of working, however some of our roles support remote working within the UK, if you live more than 50 miles from the office. \n\nWe will discuss ways of working with you at interview however if you have any questions before you apply please reach out to [email protected] \n\n \n💡 What to expect next: \n\nWe’ll review your application and provide a response within 1 week. Even if it’s not the news you’d hoped for, we appreciate it’s good to know either way. \n\nIf we invite you to meet with us for interview, here’s an overview of what the process will look like: \n\n* Screening interview with someone in our Recruitment team (30 minutes). \n\n* First stage interview including a 30 minute task and a competency based CV review with the hiring manager and another Glean colleague (90 mins).\n\n* Final stage interview which is a 1 hour culture and values interview. You will be meeting with the hiring manager and one of the Executive Team.\n\n\n\nAhead of your interview you will receive a confirmation email outlining who you’ll be meeting and when, anything you’ll need to prepare in advance and any resources we think you might find helpful. \n\n \n👀 Interested in learning more about a career at Glean? \n\nHere are a few further resources:\n\nAbout Glean\n\nWorking at Glean Blog\n\nThe Glean Study Tool \n\n \n💌 Not quite the right role for you however you’d love to be a part of Glean’s journey? \n\nLet’s connect! Reach out to [email protected] and we’ll add you to our network, to keep you updated with any future opportunities we think you might be interested in.\n\n \n📄 Applicant Privacy Notice \n\nWe think it’s important that you understand how we use and handle your personal information, so here’s a link to our privacy notice. By submitting your application, you’re confirming that you’ve read and understood this notice. \n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and Senior jobs that are similar:\n\n
$60,000 — $125,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nLeeds, England, United Kingdom
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nSkilljar is seeking a Customer Success Manager, Enterprise, to join our growing CS team! The Customer Success team at Skilljar strives to create the best customer experience possible. We go above and beyond to help our customers achieve their key business outcomes. In this role, you will use your exceptional customer success skills to cultivate positive relationships in order to ensure clients achieve their business goals.\n\nWe’re looking for a motivated, self-starter who enjoys wearing multiple hats and thrives in a dynamic environment. This individual will be working directly with our enterprise and strategic accounts to enable them to successfully adopt Skilljar to achieve business goals. This is a phenomenal opportunity to join a rapidly accelerating startup that has dozens of Fortune 1000 and mid-market clients on its roster!\nResponsibilities:\n\n\n* Proactively lead customer relationships throughout the entire customer lifecycle following launch hand-off.\n\n* Develop a deep understanding of each customer’s business goals, initiatives, and use cases to achieve their short and long term business goals based on their unique use cases. If the customer is not achieving their key objectives, you diagnose root causes and recommend corrective actions.\n\n* Lead Quarterly Business Reviews to strategize on upcoming initiatives, provide guidance on program strategy, and review training metrics that align with business value and impact.\n\n* Develop and lead strategic plans and analyzing business information to create sophisticated Success Plans for strategic accounts, develop and streamline operational Playbooks and processes, assist in the development of developing best-practice training for our CS team.\n\n* Identify appropriate stakeholders. Establish and own the executive relationship and drive connections with all key collaborators within an account.\n\n* Identify new expansion opportunities through customer engagements. Partner with a dedicated Account Manager to provide access to customer status and insight into expansion opportunities.\n\n* Collect customer product requests and contribute to agile prioritization through Skilljar’s product development process to ensure success.\n\n* Provide ongoing recommendations and serve as the voice of the customer to internal teams.\n\n* Log, monitor and report on the health/risk of each customer. Develop and complete risk mitigation plan for escalated accounts.\n\n* Partner with internal support team to ensure all customer-facing support and service issues are resolved.\n\n\n\nRequirements:\n\n\n* 8+ years in a customer success or account management role, preferably in an enterprise SaaS environment.\n\n* Experience managing enterprise accounts.\n\n* Proven track record of interacting with and driving projects at C-level, VP, and Director client levels, collaborating with customers, and setting and managing expectations.\n\n* Highly organized with outstanding interpersonal skills.\n\n* Ability to communicate effectively via phone, web conference, and in writing.\n\n* Understanding of enterprise level information systems (ERP, CRM, etc)\n\n* Ability to thrive in a highly ambiguous environment. Startup experience is a major plus.\n\n* Bachelor’s degree in a related field or equivalent years of relevant experience required.\n\n* US work authorization and criminal background check are required.\n\n\n\n\nDon’t meet every requirement? At Skilljar, we are committed to building a team that embraces a variety of backgrounds, experiences, perspectives, and skills. We believe that the more inclusive we are, the better our work will be. Even if your previous experience doesn’t perfectly match with the job qualifications listed, we encourage you to apply.\nSkilljar Base Pay Philosophy:\n\nAt Skilljar, we strive for salary range transparency in our hiring process. This is a major step towards not only complying with state and local regulations where required, but also to make sure Skilljar is putting pay equity and DEIB top of mind during the hiring process. Base salary is only a part of the total rewards package - this role will also be eligible for a new hire equity grant in the form of stock options, and a bonus. Below is the base salary for this role:\n\nBase Pay: $115,000\nOur Benefits:\n\n\n* Comprehensive Coverage: Skilljar pays 100% of our employee premiums for dental, vision, disability, and basic life insurance. We offer three medical plan options - one of which pays 100% of employee premiums.\n\n* Flexible Time Off: We believe in a healthy work/life balance and trust our employees to take the time off that they need to bring their A-game to work.\n\n* Paid Parental Leave: For our employees starting or growing their families, Skilljar offers paid parental leave for both birthing and non-birthing parents.\n\n* Benefits Package: Skilljar employees have access to a monthly technology reimbursement for remote work, a 401(k) savings plan, stock options, tax-advantaged accounts such as HSA and FSA, voluntary insurance, and access to an Employee Assistance Program.\n\n* Inclusive Culture: We are intentional about creating a culture that is fun and inclusive. A few things you can anticipate: Quarterly Skillet Socials, lots of active Slack channels (including dedicated channels to a themed Thursday, giving kudos to one another, and sharing our remote-working experiences), opportunities to get to know other Skillets across departments, and more!\n\n\n\nThe Company\n\nBacked by prominent financial institutions, including Mayfield, Shasta Ventures, Trilogy Equity Partners, and Insight Partners, Skilljar is the leading enterprise customer training platform, transforming the way organizations onboard, engage, and retain their customers. Trusted by leading global companies like Slack, Tableau, Liberty Mutual, Cisco, Verizon, and U-Haul, Skilljar provides the essential tools and foundation for successful customer and partner engagement and enablement.\n\nWe are a team of bright, dedicated Skillets with startup drive and a passion for education. Founded in Seattle, Skilljar is now a fully distributed company that exclusively hires in Washington, Oregon, California, Arizona, Colorado, Utah, Idaho, Texas, Georgia, Florida, North Carolina, New York, Missouri and Virginia.\n\nSkilljar is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.\n\nSkilljar does not accept nor are we responsible for any fees associated with unsolicited resumes, LinkedIn bios, or any other candidate introductions. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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