\nORGANIZATIONAL OVERVIEW\n\n\nThe END Fund is a leading collaborative philanthropic investment vehicle dedicated to controlling and eliminating neglected tropical diseases (NTDs). NTDs are parasitic and bacterial infectious diseases – including intestinal worms, river blindness, trachoma, schistosomiasis, lymphatic filariasis, and visceral leishmaniasis – that affect over 1.65 billion people globally. The END Fund’s vision is to ensure people can live healthy and prosperous lives free of the risk of NTDs and has set out to accomplish this by:\n\n\n- Mobilizing and investing resources for maximum impact, \n- Advocating for innovative, integrated and cost-effective NTD programs; and\n- Facilitating philanthropic and private sector engagement to end these diseases.\n\n\nBy engaging a community of activist-philanthropists and taking a systems approach, the END Fund works in collaboration with governments, local and international NGOs, pharmaceutical companies, and academic partners on the global campaign to control and eliminate NTDs by 2030. \n\n\nSince our founding in 2012 through 2023, with our partners, the END Fund has provided over 1.8 billion treatments for NTDs worth more than $3 billion. In 2023 alone, we delivered more than 270 million NTD treatments and provided over 46 thousand life-changing surgeries. The END Fund works globally in 31 countries, with a primary emphasis in Africa. \n\n\n\n\nYou can learn more about the END Fund here. \n\n\nABOUT THE END FUND’S INVESTOR RELATIONS TEAM\nThe Investor Relations team is the END Fund’s fundraising team, responsible for identifying, mobilizing, and nurturing meaningful and impactful partnerships to advance the END Fund’s mission to end neglected tropical diseases. Driven by the transformative power of collaborative philanthropy, the team works alongside a consortium of investors and champions to help harness and promote funding opportunities for historically excluded communities.\n\n\nTHE OPPORTUNITY\nThe END Fund is looking for a fundraising professional with deep foundation partnerships expertise to support the management and growth of its portfolio, as it continues to rapidly scale and strategically diversify its portfolio of investors (donors) and NTD investment opportunities. The successful candidate will support the management of a portfolio of foundations globally, and work in collaboration with the Director to develop grant proposals and concept notes for new investment opportunities and write reports for active grants.  We are looking to onboard a candidate who is mission-oriented, an excellent written communicator, and who thrives in a cross-collaborative and dynamic environment. \n\n\nThe Senior Associate Director will play an integral role in the continued success of the Investor Relations team and, thus, the broader organization’s high-level financial goals. Together with the Director, they will manage 7—and 8-figure gifts from foundations globally (United States, Europe, Africa, and the Middle East). A natural and collegial team player, the successful candidate will be experienced in grant writing and reporting, including working cross-departmentally with programs and finance colleagues to develop winning proposals and informative, compelling reports.\n\n\nThis position will report directly to the Director of Investor Relations focused on institutional giving but will work cross-departmentally across all levels to efficiently deliver on their assigned deliverables. The day-to-day of this position is likely to entail proactive and reactive donor communication (written and verbal), extensive writing, coordination with other departments to secure programmatic and financial data needed for proposal development and reporting, and participation in interdepartmental meetings to ensure a holistic understanding of the organization’s programs, financials, and impact story. This is an individual contributor position with no direct reports. \n\n\nESSENTIAL FUNCTIONS & CORE COMPETENCIES\nRelationship Management\n-With limited oversight, lead management of a portfolio of foundation grants, including responding to questions, preparing information as requested, and other cultivation and engagement activities beyond formal reporting requirements, including through email, video calls, and at times, face-to-face meetings\nEnsure grant requirements are fully met, on time, and with high-quality standards. \nAdvancement Support\n-In coordination with Investor Relations team members driving new business, provide critical support for new funding opportunities that align with the END Fund’s mission and funding priorities through:\n -Leading the concept note and proposal development process by systematically collecting information, determining and enforcing timelines, and fostering cross-team collaboration to align on the proposed scope and budget.\n -Writing evocative, data-driven, and concise proposal narratives and developing and producing outreach materials requested by potential and interested donors.\n-Contribute to the maintenance of donor records in Salesforce for assigned portfolio, with support from the Senior Associate, Investor Relations.\nGrant Writing & Reporting\n-With minimal oversight, manage the full grant cycle of a portfolio of foundation investors from proposal development to award process to report writing. \n-Lead donor reporting for a portfolio of investments, including securing templates from the donor, coordinating and communicating cross-departmentally for necessary data inputs, and assembling narratives in a manner consistent with the END Fund’s expected level of quality, accuracy, and professionalism.\nCross-departmental Collaboration\n-Coordinate with the Finance team on fundraising-related initiatives, including grant spending, revenue recognition, financial reporting, and reconciliation.\n-In concert with varying actors across the organization – Board Development Committee, Investor Relations team, and other colleagues – engage in the execution of a fundraising plan to secure funding towards the END Fund’s multi-year revenue goals.\n-Liaise with programs and other END Fund staff to gather information, materials, and updates and translate them into proposals and/or donor reports\n-Work as needed with the END Fund’s communications team to produce supporting materials for proposals and reports and to develop other external communications as needed.\n-Perform other duties and responsibilities as assigned\n\n\nEDUCATION AND EXPERIENCE\n-Bachelor’s degree in a writing-intensive field, such as (but not limited to) English, communications, journalism, or marketing preferred, but not required; and/or equivalent level of related, transferable experience\n-Minimum of 5 years of relevant relationship management and communications (written and verbal) experience, preferably in nonprofit (corporate or trusts and foundations) fundraising and grant management, with a successful track record of donor relationship management, grant writing, and reporting; knowledge of private foundation grantmaking strategies a plus\n-Exceptional ability to convey complex and often technical ideas in a clear, direct, and lively style (both written and verbal)\n-Confidence and poise to interact with philanthropic leaders and champions, including those at the executive leadership level, using all forms of communication (e-mail, phone, videoconference, and face-to-face interaction)\n-Experience with and competency to maintain relationships with foundations from a variety of global geographies, preferably including the US, Africa, Europe, and the Middle East\n-A self-starter who works well independently, as well as part of a team, and with minimal oversight; flexibility and comfort navigating shifting and high-pressure, deadline-oriented environments; ability to anticipate change and adapt accordingly. \n-Familiarity with global health issues, and NTDs specifically, and/or appetite and interest to learn\n-Fluency in English required\n-Experience with project management tools, such as Asana, G Suite and Salesforce a plus \n\n\nOUR PHILOSOPHY AND BENEFITS \nThe END Fund is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. It is our policy and intent that all qualified persons be given full and equal opportunities for employment, training, promotions, wages, benefits, and all other privileges, terms, and conditions of employment. \n \n The END Fund is at an exciting stage of organizational growth and we are rapidly expanding our global footprint in order to bring on the most talented team members to help advance our mission. Currently, we have team members in 14 countries and the majority of our team is based in the United States. We maintain physical headquarters in New York City, and a new registered entity in Kenya,  other team members work from their homes across the US, Africa, UK and Europe. All team members hired outside the US and Kenya are hired through an Employer of Record (EOR). \n\n\nThe END Fund offers a competitive compensation package intended to motivate employees to perform at the highest level by acquiring superior skills and competencies. Our philosophy is shaped by the following guidelines: 1) understandable, 2) fair and defensible, 3) competitive, and 4) flexible. The END Fund differentiates pay based on the basis of role definition, scope of responsibilities, relevant team member experience and geographic location. We endeavor to compensate team members so that they can live with a sense of economic security within their geographic location.\nTo ensure all compensation and benefits package offers are fair, defensible and competitive, the END Fund relies on external benchmarking data that is both role and country-specific. \n\n\nThis specific role is open to candidates who currently live and have the right to work in the US, UK and Kenya\n-If based in the US the anticipated starting gross annual base salary range is USD $95,000-$109,000\n-If based in the UK, the anticipated gross starting annual base salary range is GBP £65,000 - £73,000\n-If based in Kenya, the anticipated  gross starting annual base salary range is USD $80,000-$87,000\n\n\nWORK AUTHORIZATION REQUIRED\nThe END Fund does not sponsor work authorization or visas. All team members must independently have legal rights to work and live in the US, UK and Kenya. \nOur benefits packages are also informed by local contexts to ensure appropriateness and competitiveness within specific markets. Regardless of location, all END Fund team members receive cell phone and WiFi connectivity support, flexible work arrangements, a healthy annual professional development allowance, and more. The END Fund also offers employer-paid health for team members and a cost-share option for dependents of team members, as well as life insurance benefits and twelve weeks fully paid family care leave; specific benefit providers will vary modestly by country of residency. \n\n\n\n\n\n\nPOSTING: Senior Associate Director, Investor Relations \nLOCATION: Remote, US (California, Colorado, Connecticut, Delaware, Georgia, Illinois, Louisiana, Massachusetts, Maryland, Michigan, North Carolina, New York, Pennsylvania, Texas & Washington), United Kingdom (London), Kenya (Nairobi)\nREPORTS TO: Director, Investor Relations\nSALARY: The END Fund differentiates pay based on the basis of role definition, scope of responsibilities, relevant team member experience and geographic location. Specific salary details for each location are noted below.\nTRAVEL REQUIREMENTS: Up to 5%. Some travel for conferences, events, and annual organizational retreats, which could take place in the United States, Europe, or Africa. \nJOB POSTING DEADLINE: This position will close at 11:59pm EST on February 05, 2025 \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Salesforce, Travel, Finance, Senior and Marketing jobs that are similar:\n\n $50,000 — $80,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nWho We Are \n\nRefleXion elevates radiopharmaceuticals from drugs that help identify cancer to guides that actively direct external beam radiotherapy by leveraging tumor biology. Designated an FDA Breakthrough Device for lung tumors, RefleXion's SCINTIX® biology-guided radiotherapy aims to overcome long-standing barriers preventing definitive radiotherapy for metastatic disease. FDA-cleared SCINTIX therapy automates targeting and motion management for use in FDG-guided treatment of lung and bone tumors that arise from primary lung and bone cancers or are metastases from other primary cancers. In strategic collaborations with industry-leading radiopharmaceutical companies, RefleXion is co-developing and co-commercializing disease-specific radiotracers for treating late-stage cancers.\n\nFind out more about RefleXion and SCINTIX therapy at reflexion.com.\n\nStay up to date with RefleXion by following our channels here:\n\nLinkedIn, X (formerly Twitter), Instagram, Facebook, and YouTube.\n\nAbout This Role \n\nThe Senior Technical / Product Support Engineer will provide first-level response to customers and Field Service Engineers (FSEs) in support of the clinical use of RefleXion’s revolutionary medical equipment. The Senior Technical / Product Support Engineer will utilize technical knowledge about the hardware and software applications to effectively troubleshoot and resolve issues or escalate and dispatch to the appropriate resources. As the front-line response to customers, the Senior Technical / Product Support Engineer has the highest level of professional representation and commitment to customer success.\n\nWhat You Will Be Doing \n\n\n* Provide direct customer support for RefleXion’s custom system hardware and software used in a clinical treatment setting\n\n* Provide exceptional response to customer issues by ensuring prompt resolution or follow-up actions immediately from the initial customer phone call\n\n* Utilize diagnostic tools and knowledge management system to troubleshoot and resolve reported hardware and software issues\n\n* Understand and perform log analysis to troubleshoot and determine root cause\n\n* Ask customers targeted questions to quickly understand the root of the problem and talk them through a series of actions until they’ve solved the issue\n\n* Follow standard procedures for escalating to next-level support or dispatching Field Service resources as appropriate\n\n* Provide remote support to Field Service Engineers during installations, maintenance or repair activities\n\n* Provide support for in-house training systems\n\n* Ensure all service calls and activities are documented and transacted appropriately in RefleXion’s customer relationship management (CRM) application (Salesforce)\n\n* Monitor the installed base system performance and direct proactive service as required to prevent system downtime\n\n* Contribute to the development and continuous improvement of effective and efficient support service activities\n\n* Provide feedback to Engineering for service-related product improvements\n\n* Travel to customer sites to assist local FSEs for complex issue escalations/resolution\n\n* Work with Engineering to adapt relevant manufacturing rework instructions for use in the field (write Technical Service Bulletins)\n\n* Develop and deliver training materials and programs for other TSEs and FSEs\n\n* Document experiences for use in RefleXion’s Knowledgebase system\n\n* Act as a leader within the Tech Support and Field Service organization. Good influence on new TS and FS team members and act as a mentor when needed\n\n* Other duties as assigned\n\n\n\n\nWhere You Will Do This Job  \n\n\n* Remote - This position will allow the successful candidate to work a primarily remote schedule. They must be based in the Eastern US and and will be required to travel to RefleXion customers and come into the RefleXion office in Hayward, CA for training, meetings and other events as needed.\n\n\n\n\nWhat We Need \n\n\n* Bachelors of Science (BS) in biomedical, electrical, mechanical engineering or closely related discipline or commensurate direct technical support experience\n\n* 8 years of technical support or field service experience with complex equipment\n\n* 3 years of technical support engineer experience with medical device\n\n* Deep understanding of healthcare IT infrastructure, including networking, connectivity, and compliance with industry standards such as HIPAA\n\n* Ability to travel up to 33% to support customers in the field as needed; more travel within first year to Corporate offices in Hayward, CA for training \n\n* Willing and able to be available by cell phone evenings and weekends if needed\n\n* Experience with reading and interpreting complex schematics for use in troubleshooting\n\n* Outstanding communication skills (verbal and written)\n\n* Excellent customer support skills\n\n* Proven ability to diagnose and resolve technical problems (both hardware and software) on complex electro-mechanical devices that use highly sophisticated software\n\n* Experience with use of data analytics for predictive maintenance and error detection, and the use of system log files for diagnosis and performance analysis\n\n* Ability to learn new software tools quickly\n\n* Ability to analyze log files for diagnosing system issues\n\n* Experience with CRM platforms required\n\n* High level of attention to detail and accuracy\n\n* Critical thinking skills and proactive problem-solver\n\n* Skilled at building strong relationships with customers through effective communication, professionalism, and resolution of issues\n\n\n\n\nWays To Stand Out \n\n\n* Technical support or field service experience with medical LINACs or diagnostic equipment (CT or MRI scanners) preferred\n\n* Experience in a compliance-oriented and highly regulated environment; FDA Quality System Regulation (QSR) preferred\n\n* Experience with Salesforce Field Service Lightning (CRM) desirable\n\n\n\n\nWhat You Will Love About Working with Us!\n\n\n* The opportunity to work with a passionate, driven team in a pre-IPO start-up environment\n\n* Flexible work location and schedule available for many positions - see above for specific work location for this position\n\n* Competitive compensation and Pre–IPO stock option packages\n\n* Medical (both HMO and PPO options), Dental and Vision\n\n* Health Savings Account (HSA), Flexible Spending Account (FSA), Dependent Care Flexible Spending Account (DCFSA)\n\n* Pre-tax Commuter Benefits\n\n* Employee Assistance Program (EAP)\n\n* 401(k)\n\n* 3 Weeks/Year PTO Accrual rate to start and 12 Paid Company Holidays\n\n* Employer paid Life Insurance, short-term and long-term disability\n\n* RefleXion Benefit Hub –Company exclusive discounts and deals on a variety of sites and items\n\n* Weekly catered on-site lunches as well as kitchens filled with a variety of healthy and delicious food and drinks – including an espresso machine and panini stations!\n\n* Employee Events – Variety of Workshops, Lunch ‘n Learns, Financial Wellness education, Regular “Coffee Chats” with Executive Leadership, Scavenger Hunts, Company Milestone celebrations and more!\n\n* Electric car charging stations on site\n\n\n\n\nThe pay range for this role is $100,000 - $150,000 annually.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include bonus, stock, benefits and/or other applicable variable compensation.\n\nValues and Diversity \n\nRefleXion is an equal opportunity employer. All aspects of employment including the decision to hire will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, disability/medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel, Senior and Engineer jobs that are similar:\n\n $55,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nPhiladelphia, Pennsylvania, United States

\nAs a LATAM Commercial Account Executive you will be responsible for managing deal cycles from generation to close across the LATAM region. You will be the primary contact with the customer and have the responsibilities of demoing Pendo, providing technical assistance, successfully navigating a proof of concept, and negotiating contracts. A successful candidate will maintain a startup mentality and can grow a new region from the ground up. You will partner with Sales Development Representatives as well as our Sales Engineers. We look for people who are intellectually curious, possess business acumen specifically around Saas software sales, and have a high technical aptitude. As a Commercial AE you are accountable for the plan to hit your territory goal and will enjoy the full support of the company to make you successful. You will be surrounded by a great team of people from whom you can learn from and grow your career with. We also want to learn from you. \n\nRole Responsibilities \n\n\n* Work full-cycle deals from demo complete to close\n\n* Research and target new business opportunities using prospecting tools\n\n* Build and manage an account priority plan\n\n* Learn and demonstrate the Pendo platform to new prospective customers\n\n* Lead effective value discovery to truly understand customer needs\n\n* Navigate a customer through a 7 day free trial and proof of concept\n\n* Negotiate contracts, review legal terms\n\n* Deploy In depth SaaS sales training with MEDDIC and Force Management methods\n\n* Record and document all sales activities in Salesforce.com\n\n* Successfully utilize all sales tech tools\n\n\n\n\nMinimum Qualifications \n\n\n* Fluent in Portuguese and English (verbal and written fluency in a professional environment)\n\n* 2+ years of closing experience in an B2B SaaS environment\n\n* Demonstrated consistent track record of goal attainment\n\n* Possess an understanding of SaaS financial metrics\n\n\n\n\nPreferred Qualifications \n\n\n* Training with MEDDIC and Force Management a plus\n\n* Willingness to learn in a high paced sales environment\n\n* Ability to embrace feedback and hold yourself accountable\n\n* Accelerated business acumen\n\n* Curiosity, drive, and growth mentality \n\n\n\n\nPendo Description:\n\nPendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.\n\nCome join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.\n\nEEOC\n\nWe are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.\n\nAccessibility\n\nPendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.\n\nCompensation\n\nOur salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.\n\nThe expected salary range for this role to be performed Remote is $115K - $140K OTE (50/50 split).\n\nIndividual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.\n\n#LI-remote \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Legal and Sales jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRaleigh, North Carolina, United States