At Tucows, we’ve crafted a Mobile Services Enablement (MSE) platform that allows our customers in the MNO/MVNO space to power all aspects of their business. We offer a clean and simple solution delivered via API that makes integration with 3rd party platforms effortless. Our MSE platform includes subscription management, billing and provisioning services, and supports 5G technology making it the ideal choice for our customers.\n\nWe’re looking for a Developer Support Lead who can take a leadership role in helping us build out our full scope support practices that provide developers working with our platform the tools they need to get the most out of our product. In this role you’ll be working closely with our Engineers, Developers, and Product Managers to detail how the platform works, provide support to customers who need our help getting our platform coordinated into their environment, and to test our solution to ensure we’re delivering a phenomenal customer experience to our partners.\n\n# Who you are:\n* You are skilled at explaining complex technical problems and issues to both technical and non-technical audiences \n* You understand web services, including transport (primarily HTTP), common data formats (JSON and XML), and standard API patterns (e.g. SOAP and REST)\n* You can write and document code in at least one language (Python, Ruby, Java, Go)\n* You have broad capabilities to troubleshoot client-side code (JavaScript).\n* You have experience interacting with and suggesting improvements to different UI platforms.\n* You have a good relationship with command line environments and have a grasp of basic scripting and textual search and manipulation tools (grep, awk, sed, cut, etc.)\n* You are a customer advocate who excels working with product managers and developers to deliver meaningful change to our customers.\n* A demonstrable understanding and experience in at least one of the areas of Domains (inc. DNS, email, SSL), Mobile and ISP.\n* Front End: Javascript + HTML + CSS (Must Have) A modern JS framework such as Vue, Angular, React (Nice to Have)\n* Back-End, Application: At least two application-level programming languages of your choice. (Java, Go, Python...etc)\n* Progressive experience supporting customers in B2B software / SaaS organizations\n* Excellent prioritization, analytical and problem-solving skills.\n* Excellent verbal and written communication skills - ability to articulate sophisticated topics, issues and resolutions both orally and in writing.\n* Previous experience developing software and a deep love for helping our customers tackle their problems.\n\n# What you'll do: \n* Seek questions from developers about our integration tools and APIs\n* Build and Maintain our Developer knowledge base detailing known issues and solutions, and extend our support infrastructure by crafting and writing diagnostic tools/scripts.\n* Collaborate with our Product Management and Development Teams on activities such as root cause analysis, debugging, support, and post-mortem analysis of incidents and service interruptions.\n* Assist in the QA process for new platform features and/or perform platform testing to ensure our platform systems continue to run when software and hardware infrastructure upgrades occur.\n* As the voice of support, utilize customer feedback collected through partner concerns to our Support Teams to identify and drive improvements in our products\n* Write example code utilizing our APIs and platform interfaces to illustrate concepts or help prototype ideas in collaboration with customers\n\n# About Tucows:\nTucows (NASDAQ:TCX, TSX:TC) is possibly the biggest Internet company you’ve never heard of. We started as a simple shareware site in 1993 and have grown into a stable of businesses; mobile, internet and domains.\n\nWe embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the internet!\n\nToday, close to a thousand people work in over 16 countries to help us make the Internet better. If this sounds exciting to you, join the herd!\n\n__________\n\nWant to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.\n\nWe also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.\n\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.\n\nLearn more about Tucows, our culture and employee benefits on our site [here](https://tucows.com/).\n \n\nPlease mention the words **MIXTURE FALSE MORNING** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xODA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $100,000 — $150,000/year\n \n\n#Location\nWorldwide

**We’re only able to consider applicants based in the United States at this time. (You can work remotely anywhere in the United States, or from our office in San Francisco.)**\n\nWe are looking for an experienced lead front-end engineer who knows their way around React to help us develop an online platform (we’d need your help with the web side of things). We’re a small growing engineering team distributed around the US & Europe, with an office in San Francisco. We iterate quickly, ship every day, build for the long term, and are looking for smart, independent engineers who want to ply their trade with like-minded people.\n\n**Responsibilities**\n\n* Architect, build, deploy and iterate on new features and capabilities of the Archipelago application stack.\n* Collaborate with other engineers, design, and product to build out new capabilities and designs.\n* Build fast but design for the feature through architecting efficient and reusable components.\n* Own the quality of your deliverable through good design, implementation and unit testing.\n* Ship code to production frequently.\n\n**Experience and Qualifications**\n\n* 7+ years of frontend SaaS application development experience\n* Experience building responsive and cross-browser compatible web applications with a strong UI focus\n* Production environment coding experience with React, Typescript, and Graphql.\n* Proven track record of delivering highly-performant and scalable software solutions, and commitments to demanding business customers.\n* Knowledge of best practices & patterns for large scale web applications.\n* Work independently as part of a distributed team.\n\n**Desired but not Required**\n\nExperience building applications for the insurance industry.\n\n**Benefits**\n\nYou’ll join at an early stage of the company, so you can take something from 0 to 1\nWe’re a supportive team who will give you as much assistance or independence as you like\n\nWe have an office in San Francisco, but most of your engineering teammates work remotely from around the world. Pre-existing remote work experience would be a big plus. **If you’d like to work remotely, please note that we’re only able to consider applicants based in the US at this time.**\n\n**About Archipelago**\n\nArchipelago is a start-up working to revolutionize how risk is insured. Our founders are tech & finance entrepreneurs with several IPOs and acquisitions under their belts. We are headquartered in San Francisco, have raised several millions in seed money to date, and currently employ over a hundred people across the US & Europe.\n\n#### View other openings in Archipelago: [https://archipelago.breezy.hr/](https://archipelago.breezy.hr/) \n\n \n\nPlease mention the words **MIMIC COMPANY AROUND** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xODA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $130,000 — $200,000/year\n
\n\n#Benefits\n 🌎 Distributed team\n\n
\n\n#Location\nUnited States

### 🤩 We are Amie\n\n- **Amie is the joyful productivity app.** We combine your to-dos and calendar. We have everything you need, and nothing that could get in the way. Our products are available across all platforms.\n- **Great design is our biggest inspiration.** We care about details and look for inspirations all across the world. If you've thought "I understand design but can't put it into action" before, this is the right environment for you to get there.\n- **Tenthousands of users have already signed up for the Amie waitlist.** We obsess about their needs and spend a big chunk of our time speaking to them.\n- **We are backed by the investors behind Spotify and Klarna.** We count on 16 angel investors that can help us in tricky situations.\n\n### 🔧 The position\n\n- You'll be the third Product Engineer (Web) and get to build on top of our already established work.\n- You'll work on the web app built with React, Next.js and TypeScript.\n- Over the next years we'll build up a bigger team around you.\n- This is a UI/UX heavy position. We have a very custom UI and iterate on animations until they feel really right.\n\n\n### 👟 About you\n→ We know that perfect candidates don’t exist. Even if not all of this applies to you, we’d love to learn more about you.\n\n- **You've built web apps using React.** We are building everything using React, Next.js and TypeScript\n- **You’ve built and maintained products with consumer or SaaS audiences.** You love to build things for scale and have seen that in your past experience.\n- **You enjoy building pixel-perfect experiences.** We care a lot about the details. And so we keep on refining things until they are close to perfection. \n- **You enjoy building a product from scratch.** This means high involvement in the design process and understanding customer wants.\n- **You love learning technologies as you go.** You always want to find the right tool for the job; and not only follow what you already know.\n- **You care about more than engineering quality.** Whatever you do, needs to have business impact. You can make trade-offs between speed and quality.\n- **Bonus:** You're fluent with GraphQL, PostgreSQL, Docker. \n\nPlease mention the words **HUSBAND DEFINE DEFY** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xODA=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $55,000 — $70,800/year\n \n\n#Location\nEurope ±2 hours

\nAt Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. Diversity drives our vibe. We unite Elasticians employees across 30+ countries into one coherent team, while the broader community spans across over 100 countries.\n\nEngineering Philosophy:\n\nEngineering a highly complex distributed system that is easy to operate via elegantly designed components and APIs is a non-trivial effort. It requires solid software development skills, and more meaningfully, a sharp mind and the ability to think like a user. We care deeply about giving you full ownership of what you’re working on! Our company fundamentally believes phenomenal minds achieve greatness when they are set free and are surrounded and challenged by their peers, which is clearly visible in our organization. We feel that anyone needs to be in a position to comment on truly anything, regardless of his or her role within the company. Does this sound like you? Then you should click apply!\n\nAbout the role:\n\nYou will be responsible for technical design and work in the User Journey area of Elastic’s Cloud product. The User Journey area is a multi-functional team responsible for trial user flow, UX, design and development of Elastic’s Cloud user portal, integrations with 3rd party hosting providers, and more. You will lead by example and should participate in coding, debugging complex failure scenarios, and triaging bugs. You’ll analyze the current system, it’s strength and limitations. You have direct impact on roadmap and project planning efforts!\n\nSome of the things you'll work on:\n\n\n* Work with a distributed team of engineers from all across the globe.\n\n* You will innovate, lead and contribute to the development and user experience of both our hosted and on-premise offerings.\n\n* Assist in designing a scalable cloud offering working across everything from a few Elasticsearch clusters and Kibana instances to many thousands\n\n* Own, curate, and execute the Cloud User Journey area product roadmap, collaborating with product managers, engineering managers, and other stakeholders across Cloud and Elastic teams.\n\n* Create technical designs and build POCs for new efforts.\n\n* Be hands-on with the codebase. Review work done by the team, and provide constructive feedback.\n\n\n\n\nWhat you will bring along:\n\n\n* A track record of successfully leading multi-functional teams to deliver quality content.\n\n* You have 5-7 years experience in a hands-on Javascript programming role.\n\n* Comfortable working and communicating with teams from several functions – design, data analytics, and distributed engineering.\n\n* You have worked on a SAAS platform or product.\n\n* Experience integrating with marketplace and/or console offers from hosting providers (Azure, GCP, etc.) is a huge plus.\n\n\n\n\nAdditional Information:\n\n\n* Deeply competitive pay and benefits\n\n* Equity compensation\n\n* Catered lunches, snacks, and beverages in most offices\n\n* An environment in which you can balance great work with a great life\n\n* Passionate people building phenomenal products\n\n\n\n\nElastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Engineer, Design, Executive, Digital Nomad, JavaScript, Elasticsearch, SaaS and Apache jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nAt Elastic, we have a simple goal: to solve the world's data problems with products that delight and inspire. As the company behind the popular open source projects — Elasticsearch, Kibana, Logstash, and Beats — we help people around the world do great things with their data. From stock quotes to Twitter streams, Apache logs to WordPress blogs, our products are extending what's possible with data, delivering on the promise that good things come from connecting the dots. Diversity drives our vibe. We unite Elasticians employees across 30+ countries into one coherent team, while the broader community spans across over 100 countries.\n\nAbout the role:\n\nYou will be responsible for technical design and work in the User Journey area of Elastic’s Cloud product. The User Journey area is a cross-functional team responsible for trial user flow, UX, design and development of Elastic’s Cloud user portal, integrations with 3rd party hosting providers, and more. You will lead by example and should participate in coding, debugging complex failure scenarios, and triaging bugs. You’ll analyze the current system, it’s strength and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it. You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.\n\nSome of the things you'll work on:\n\n\n* Work with a distributed team of engineers from all across the globe.\n\n* You will innovate, lead and contribute to the development and user experience of both our hosted and on-premise offerings.Assist in designing a scalable cloud offering working across everything from a few Elasticsearch clusters and Kibana instances to many thousands\n\n* Own, curate, and execute the Cloud User Journey area product roadmap, collaborating with product managers, engineering managers, and other stakeholders across Cloud and Elastic teams.\n\n* Create technical designs and build POCs for new efforts, validating a wild idea works before contributing to it.\n\n* Be hands-on with the codebase. Conduct code reviews and provide constructive feedback.\n\n\n\n\nWhat you will bring along:\n\n\n* A track record of successfully leading multi-functional teams to deliver quality content.\n\n* You have 5-7 years of experience in a hands-on Javascript programming role.\n\n* Comfortable working and communicating with teams from several functions – design, data analytics, and distributed engineering.\n\n* You have worked on a SAAS platform or product.\n\n* Previous experience in an ownership role for roadmap curation and execution.\n\n* Experience integrating with the marketplace and/or console offers from hosting providers (Azure, GCP, etc.) is a huge plus.\n\n* A self-starter who with experience working across multiple technical teams and decision-makers\n\n\n\n\nAdditional Information:\n\n\n* Deeply competitive pay and benefits\n\n* Equity compensation\n\n* Catered lunches, snacks, and beverages in most offices\n\n* An environment in which you can balance great work with a great life\n\n* Passionate people building phenomenal products\n\n\n\n\nElastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Cloud, Engineer, Design, Executive, Digital Nomad, JavaScript, Elasticsearch, SaaS and Apache jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nDo you have a strong desire to develop simple, elegant and highly functional web applications? Do you like the freedom to design and implement creative solutions for web interfaces?\n\nAs Lead UI Developer, you will have the opportunity to do just that. You should have expert knowledge of HTML5, CSS3, and Javascript with strong emphasis on UI frameworks like JQuery and Bootstrap3 and a talent for UI design.\n\nYou will be expected to design, document, develop, test and maintain the presentation layer of a high volume, java-based SaaS application catering to the international retail space.  Knowledge of unit testing and automation tools a big plus.\n\nYou will work closely with the full development team in sprints to prioritize goals and implementation of design work in an iterative process with a continuous build and integration cycles. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Executive, Developer, Digital Nomad, JavaScript, Stats, jQuery and SaaS jobs that are similar:\n\n $65,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n