**What we’re doing**\n\n80% of the global workforce doesn’t sit behind a desk - think retail assistants, waiters, bartenders, care assistants, nurses and so on. But up until now only 1% of funding has gone into building tools for them.\n\nAs a desk based worker it’s hard to imagine working without tools like Slack, Trello and Gmail, but for much of the deskless workforce, that’s the current state of play.\n\nThe only way to find out what shifts you’re working is to look at a print out taped to the break room wall. Changes to shifts are scribbled on the printout, photographed then sent to WhatsApp groups. Managers spend hours calling and texting trying and often not succeeding to fill overtime shifts. Payslips are sent in the post or accessed via web 1.0 portals and holiday is requested either in-person or through clunky legacy kiosks. And that’s just the tip of the iceberg.\n\nThe result is a dissatisfied workforce, soaring rates of attrition and tens of billions wasted in lost productivity, re-hiring and unnecessary agency spend. \n\nThis same workforce is accustomed to the very best in user experience, WhatsApp for messaging, Monzo for banking and AirBnB for holidays.\n\nSo where is the work app?\n\nThat’s what we’re building at Sona. The single app that will deliver a best in class user experience for deskless workers to manage their entire work life.\n\nWe’re still early on in our journey so anyone getting involved has scope to have a huge impact. \n\nWe’ve raised a $2.2m pre-seed round from some amazing investors including SpeedInvest and Notion Capital. We have a highly experienced founding team and amazing sales, marketing and customer success people as well as some exceptional engineering and product design talent. \n\n**About the role**\n\nYou’ll be working as part of a fully remote, close knit product team. We use Github + ZenHub for code hosting and project management and operate an extremely lightweight sprint based process.\n\nWe like engineers to be heavily involved throughout the product development process, not just in building.\n\nOur stack has two main components:\n\n* A backend with a GraphQL API and web frontend built using Elixir and Phoenix Live View\n* A native mobile application built in React Native + Typescript\n\nWe think in terms of “T Shaped” developers. This means that while all of us have some ability across the “full stack”, most of us have one side of the stack (e.g. Elixir or React Native) we’re stronger on and spend the bulk of our time on.\n\nTypically when somebody starts working with us, they have strong experience with one side of the stack and then learn the other part on the job. \n\n\n**About You**\n\nWe love engineers who have a non nonsense approach to “getting it shipped”, who when given the choice between “complicated and shiny” vs “get something simple in front of a user” will always choose the latter. \n\nEverybody’s different, but a lot of the following probably applies to you:\n\n* You have extensive professional experience in Elixir or React Native (you don't need both!!)\n* If your experience is in Elixir, you’re happy to talk about OTP, Erlang, Beam and how these relate to each other. You’ve built things using LiveView and are comfortable talking about it’s advantages and challenges. \n* If your experience is in React Native you’re happy to talk about Typescript, the role of generics and when they should be used, what hooks are, how they changed how we build React Native apps and when one should consider writing custom hooks. You’d be equally happy explaining promises and how they interact with async / await\n* You have a strong preference for over-communication, and take ownership of ensuring you fully understand what you’re working on\n* You’re in a country which is GMT +/- 3 and fluent communicating both verbally and in writing in English \n\n**How We Work**\n\nWe’re a fully remote team spread across 4 countries (and growing). We have a company stand up most mornings at 10:00 UK time. We aim to have fully paid for company meetups roughly once per quarter. \n\nEverything starts with talking to customers. We like everyone in the company to regularly join either sales calls with new prospects or catch ups with existing customers \n\nWe’re a small company with a strong preference for lightweight, asynchronous processes. Within product we work in sprints with periodic retrospectives.\n\n**Interview Process**\n\nOur interview process follows this pattern:\n\n* Initial phone screen (15-30 minutes) focused primarily on approach to work, career goals and your questions about Sona\n* Technical Interview (1-2 hours) take us through a piece of code you're proud of and talk about how it's architected, what worked well and what you'd do differently if you wrote it again. If you don't have a suitable piece of code, we're also happy to pay you for half a days work to do a take home task. But we understand that everyone's busy so we'd much rather use some code you've already got where possible!\n* Founder Interview (1 hour), focused on why you’re interested in Sona and your questions about the vision\n\n**Benefits**\n\n* Competitive salary\n* Employee share option scheme\n* New M1 Macbook + equipment grant for home office\n* Co-working stipend \n* 4.5 day standard working week (take your half day out when it suits you)\n* Unlimited free books \n\nPlease mention the words **WORLD DIAL HUNT** when applying to show you read the job post completely (#RMTguMjE3LjE2MC4xMjc=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $70,000 — $120,000/year\n
\n\n#Benefits\n ⏰ Async\n\n
\n\n#Location\nEurope (GMT +/- 3)

\nBRISBANE, AUSTRALIA OR REMOTE\nGROWTH | FULL-TIME\n\nThe Opportunity\n\nShorthand is a growing company that provides a digital publishing platform to many of the world's best-known publishers, brands, not-for-profits, and universities. With customers on every continent (except Antarctica!), there's never been a more exciting time to join Shorthand. Our company has a rare distinction in this era of money-burning startups of being comfortably profitable. We're a small team of geeks with art and heart, and a high bar for quality.\n\nWe're introducing a new role for a Senior Software Engineer (Growth). The role will be perfect for an experienced full stack software engineer who has an analytical bent and enjoys working on business, UX, and optimisation problems with a data-driven experimental approach.\n\nThe successful candidate will contribute to Shorthand's Growth function, taking the lead on implementing growth experiments and testing new onboarding flows for our SaaS platform. The objectives of the growth experiments will be to improve the product onboarding experience, website design, and human onboarding touchpoints for maximum user satisfaction and retention.\n\nThe role involves a high degree of autonomy and creativity, and will suit somebody who is passionate about learning, metrics, and delivering outstanding user experiences. \n\nGrowth at Shorthand is a new function that offers exciting opportunities for affecting change to the core product and its user base, as well as significant opportunities to bring together disparate tools, data and teams across the company. The role will be especially rewarding to candidates who are interested in acquiring broad knowledge on how to successfully grow a product's user base and scale an early-to-mid stage SaaS business.\n\nThe Role\n\nWe tend to do things a little differently at Shorthand. For one thing, we're a small, fully remote team distributed around the world --- and have been fully remote for over three years. You'll be working from home, or from a coworking location of your choice. You'll be based somewhere in South-East Queensland or a compatible timezone.\n\nAs Senior Software Engineer (Growth), you'll play a critical role in formulating and executing agile yet rigorous growth experiments aimed at improving the onboarding and retention of satisfied users. You'll work closely with the other members of the Growth team to identify and test key hypotheses. You'll help put in place the software frameworks and tool integrations needed to:\n\n- carry out split testing and other experiments,\n- collect product and marketing analytics, and\n- support customer-facing teams with better workflows for sales and marketing activities, onboarding new users and identifying at-risk accounts.\n\nYou'll work cross-functionally with colleagues across the Growth, Product, Engineering, Success, Marketing, and Sales teams, reporting to the VP Growth.\n\nWe are looking for someone who:\n\n- Is whip-smart, as demonstrated by career achievements and/or school/university results.\n- Is data-driven and analytical.\n- Is experienced at implementing product and/or marketing analytics infrastructure, and using analytics platforms to derive, report on, and action key insights.\n- Is an SQL wizard, able to bridge the gaps between databases, spreadsheets, and third-party applications.\n- Is experienced in system design and system integration.\n- Has a wide range of experience and expertise across languages, frameworks and approaches such as JavaScript, TypeScript, ReactJS, NodeJS, and scripting.\n- Is an expert in using git.\n- Has a high bar for quality, but is not afraid to move quickly when warranted.\n- Is thorough and detail-oriented.\n- Can learn fast.\n- Gains deep satisfaction from helping to make products and processes better.\n- Has experience of working in a small business or startup environment.\n- Preferably has experience collaborating with diverse, geographically-dispersed teams.\n\nCore Responsibilities:\n\nYou'll be responsible for:\n\n- Helping to formulate growth hypotheses and design growth experiments, alongside the VP Growth and Growth UX Lead;\n- Taking the lead on implementing new product flows and features to support exploratory research and in-production product improvements to help make our users more successful;\n- Identifying and integrating appropriate toolsets and platforms to assist with:\n - executing experiments within Shorthand's marketing site and storytelling platform;\n - analysing key data and automating reporting;\n - supporting customer success functions --- for example, through reporting of account health and onboarding milestones;\n - improving marketing automation flows such as user onboarding journeys and email sequences; and\n - improving data flows between disparate systems such as billing, CRM, user onboarding, customer success, analytics and other systems.\n\nQualifications:\n\n- A minimum of 5 years of experience in software engineering roles.\n- A minimum of 3 years of experience in web application development.\n- Prior experience with analytics platforms such as Google Analytics, Mixpanel, or Amplitude. Bonus points for experience with customer data platforms such as Segment.\n- Prior experience working alongside key stakeholders to model required data and instrument websites and apps for conversion and funnel analytics.\n- Prior experience with query languages, analytics and reporting platforms such as SQL, Python/Pandas, R, Google Data Studio and Tableau.\n- University qualification in computer science, mathematics or a closely related field, or equivalent career experience.\n\nPersonality Attributes:\n\n- You are a proactive self-starter who does not need to be told what to do and will be resourceful in order to find solutions to any challenge.\n- You thrive in a fast-paced and demanding environment and possess a high level of intellectual curiosity.\n- You are collaborative.\n- You find fulfilment in the job itself, and happiness in a job well done. \n\nPlease mention the words **WOMAN ESTATE COCONUT** when applying to show you read the job post completely (#RMTguMjE3LjE2MC4xMjc=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $90,000 — $110,000/year\n \n\n#Location\nWorldwide