\nAbout Us\nObserve.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.\n\n\nObserve.AI is trusted by hundreds of customers and partners, including Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. Our recent $125 million Series C led by Softbank Vision Fund 2 with participation from Zoom Video Communications, Inc., brings our total funding to date to $213M, with investments from Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator. For more information, visit www.observe.ai.\n\n\nBe part of the Contact Center Industry Disruption with Observe.AI\n\n\nThe Opportunity\nAs a Technical Support Engineer atObserve.AI, you will help create a world-class customer experience for our customers which in turn will make them raving fans of the product. Through your technical expertise and experience, you will help drive a “customer first” mindset with every customer interaction. You will prioritize customer requests using our ticket system (Zendesk) and will take lead in creating customer-facing documentation (Zendesk Guide) striving to deflect tickets through proactive knowledge articles. You will use your proficiency in customer service and technical acumen to ensure high-level objectives and KPIs are met. You will also be an active participant in our bottoms-up culture, participating in project planning and scoping best practices for the team. \n\n\n\nWhat you will be doing\n* Provide efficient and accurate technical support forObserve.AI’s product to ensure customer satisfaction\n* Improve deflection rate of engineering-based escalations by increasing support technical acumen and owning engineering tasks over time \n* Become the liaison with Engineering and Product to escalate bugs, outages, and product requests\n* Collaborate with Customer Success, Onboarding, and Product to drive outstanding customer experience\n* Analyze where users are getting stuck and provide potential workarounds + KB articles\n* Proactively identify opportunities to improve team processes\n* Provide support for integrations including Telephony Platform, Web Conferencing, API, Salesforce, and other 3rd party integrations\n* Driving a “customer first” mindset to the team and collaboratorsSelf-starter with a strong sense of ownership who thrives in a fast-paced, high-growth startup environment\n* Self-starter with a strong sense of ownership who thrives in a fast-paced, high-growth startup environment\n\n\n\nWho You Are:\n* 2+ year as a Technical Support Engineer on a B2B SaaS Support team\n* Working technical knowledge of SaaS applications, cloud integrations, and architecture\n* Experience with Customer Support tech stack (i.e. Zendesk, Freshdesk, PagerDuty, OpsGenie, Atlassian StatusPage, JIRA, Confluence, GetFeedback)\n* The ability to prioritize multiple tasks and projects simultaneously while still executing on high-level objectives\n* Excellent verbal and written communication skillsProven track record of demonstrated ability to dive into the weeds and find out solutions\n* Scripting knowledge is good to have \n\n\n\nWhat we Offer:\n* Excellent medical, dental, and vision insurance options\n* Flexible PTO \n* Generous holiday (federal and wellness) recognition and parental leave policies \n* 401K plan to save for your future \n* Remote benefits including a daily meal stipend, WFH stipend, mobile & internet stipend to set you up for success in this remote environment\n* Learning & Development fund to support you in your continuing education journey and professional development\n* Fun events to build culture across the organization\n\n\n\n\n$70,000 - $90,000 a yearThe base salary compensation range targeted for this full-time position is $70,000-$90,000 per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices.\n\n#LI-remote\n\n\nIf you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai. \n\n\nWe welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.\n\n\nObserve.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Ordinance and other similar state laws and local ordinances, and its internal policy, Observe.AI will also consider for employment qualified applicants with arrest and conviction records. \n\n\n\n\nCompensation, Benefits and Perks\nCompetitive compensation including equity\nExcellent medical, dental, and vision insurance options\nFlexible time off \nGenerous holidays and parental leave policies\n401K plan\nLearning & Development fund to support you in your continuing education journey and professional development\nFun events to drive towards our culture supporting a community of Connect, Collaborate, Celebrate\n\n\nOur Commitment to Inclusion and Belonging\nObserve.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.\n\n\nWe welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.\n\n\nIf you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Video, Cloud, Mobile, Sales and Engineer jobs that are similar:\n\n
$57,500 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nRemote West Coast
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\n👋 You found us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue. \n\n\nWho are we?\nKlue is a VC backed, capital-efficient high growth SaaS company. Tiger Global and Salesforce Ventures led our US$62m Series B in the fall of 2021. We’re creating the category of competitive enablement: helping companies understand their market and outmaneuver their competition. We benefit from having an experienced leadership team working alongside several hundred risk-taking builders who elevate every day. \nWe’re one of Canada’s Most Admired Corporate Cultures by Waterstone HC, a Deloitte Technology Fast 50 & Fast 500 winner, and recipient of both the Startup of the Year and Tech Culture of the Year awards at the Technology Impact Awards.\n\n\nWe are looking for a Customer Support Analyst to deliver exceptional experiences for our customers!\n\n\nTools we use: G-suite, Slack, Data Studio, Google Analytics, ClickUp, HelpDocs, Hubspot, Zapier, Zoom, Pendo, BigQuery\n\n\n\nWhat you'll do:\n* Master all core and specialized features of Klue and be able to troubleshoot and support customers and partners directly and efficiently\n* Deliver rapid, accurate and thoughtful answers to how-to and technical questions based on the customer’s job to be done through chat, email, phone and video interactions at or above Service Level Agreement (SLA) targets\n* Identify the customers underlying objective and present clear and concise solutions including recommendations based on Klue and industry best practices\n* Create, maintain and continuously improve the customer-facing knowledge base of documentation including videos\n* Identify, reproduce and document pain points or bugs for product and engineering teams and manage customer expectations regarding estimated response times for issue resolution\n* Partner with Customer Success Managers across all stages of the customer lifecycle and provide technical onboarding support including Single Sign On (SSO) setup, integrations with CRM and collaboration tools as well as product usage reports\n* Provide services for customers including creating, monitoring and improving queries for external data collection as required \n* Identify and promote Klue products and services to help maximize each customer’s depth and breadth of adoption\n\n\n\n\nWhat we are looking for:\n* Strong and confident communicator who leads with empathy and urgency\n* Passionate belief that customer support and customer success are key drivers of revenue retention and growth\n* Experience working with company administrators and end users by chat, email, phone and/or video in a B2B or B2C SaaS environment\n* Ability to stay calm and composed in stressful situations with both colleagues and customers\n* Desire and capability to solve complex challenges and issues including SSO, product integrations and complex configurations\n* Excellent independent work and problem solving mindset in a fast-paced and frequently ambiguous environment\n\n\n\nWhat you'll be measured on:\n* CSAT\n* Volume of tickets solved\n* Ticket quality\n* Median response time\n* Median close time\n\n\n\nBonus points for:\n* Experience with support tools like Intercom\n* Experience with product and usage analytics like Google Analytics and Pendo\n* Experience configuring SSO and integrations with CRMs like Salesforce and collaboration tools like Slack\n* Experience working with 3rd party data providers\n* Experience working in the competitive intelligence or market intelligence space and tools\n* Experience with win/loss analysis, market research and related process and tools\n* Experience working with learning and development or sales enablement teams in B2B to implement and rollout tools to sales and customer success teams\n* Direct revenue ownership across a portfolio of accounts managing multiple stakeholders\n\n\n\nHow We Work:\n* Hybrid Work. Our main Canadian hubs are in Vancouver and Toronto, and most of our team is located in EST and PST. Ideally, this role would be located in Toronto or Vancouver. Your team will be in office at least 2 days per week, if you are within a reasonable commuting distance of the office, we’ll see you there!\n\n\n\nCompensation and Benefits:\n* Competitive salary \n* Extended health & dental benefits that kick in Day 1\n* Opportunity to participate in our Employee Stock Option Plan\n* Time off. Take what you need. We want the team to prioritize wellness and avoid burnout. Vacation usually falls into 3 categories: recharging, life-event, & keeping a work-life balance. Just ensure the required work gets done and clear it with your team in advance. You need to take at least two weeks off every year. The average Klue team member takes 2-4 weeks of PTO per year.\n* Direct access to our leadership team, including our CEO\n* Be part of a high-performing team who know how to celebrate their success! \n\n\n\n\n$55,000 - $70,000 a yearWe gather compensation benchmarking data across the BC & Canadian Tech Industry and use that data to build a range for our current team and future talent. Your exact salary is determined by experience level, skill, capabilities, and internal pay parity.\nIf you feel like this role is a great fit and have questions about comp, get in touch and we’re happy to discuss further. There is always an ongoing conversation around compensation.\n\nLastly, we take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. Reach out and let’s see if there is a home here for you now or in the future.\n\n\nWe’ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. We’re early in our journey; we've started employee led resource groups, committed to Pay Up For Progress, and use success profiles for roles instead of 'years of experience'. We continue to scale our efforts as Klue grows. We’re proud to be an equal opportunity employer and have dedicated that commitment to our current and future #kluecrew. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful.\n\n\nAll interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office. We’re excited to meet you and in the meantime, get to know us:\n\n\n 🌈 Pay Up For Progress & 50 - 30 Challenge & Klue Blog\n✅✅ Win-Loss Acquisition (2023)\n🅰️ Series A (2020)\n🐅 Series B (2021)\n🏆 Culture, culture, culture! \n🎧 Winning as Women & Competitive Enablement Show\n🔍 Glassdoor\n🐝 About Us\n🐥 Twitter\n📸 Instagram\n☕️ LinkedIn\n🦄 Wellfound (AngelList) \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Video and Sales jobs that are similar:\n\n
$50,000 — $90,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nAs a Senior Product Manager, you will work cross-functionally to drive the ideation, prioritization, definition, and delivery of features, ensuring we are building category-defining products at a best-in-class pace. At Crossbeam, we are passionate about creating a product our users love. The product team is responsible for defining and executing on the best path to that product, then iterating until the desired outcome is met. This means shipping early, often, and with constant measurement of our progress and success.\nResponsibilities include: \n\n\n* Roadmap Planning. Define the best path to product success in a large product area. You will analyze inputs like our core vision, user feedback, usage data, and the market at large. You will brainstorm, define, and prioritize features to ensure we’re working on the highest-impact projects across your product area.\n\n* Measurement and Experimentation. Constantly track the success of your product efforts by analyzing usage data and gathering qualitative feedback. This data is essential for us to prove we are building a product that makes our users better at their jobs. \n\n* Domain Expertise. Communicate with customers and key stakeholders to ensure that our roadmap best aligns with the needs of our company and our market. Act as an internal authority on Crossbeam’s product capabilities and deeply understand the competitive landscape, using your informed perspectives to influence go-to-market strategy.\n\n* Scoping and Delivery. Make tough decisions about the smartest and fastest path to feature delivery, working to ensure features are delightful and useful.\n\n* Team Collaboration. Collaborate daily with product managers, engineering managers, software engineers, and product designers in a fast-paced, end-to-end process to ensure delivery of new features and functionality.\n\n* Go-to-Market Coordination. Work closely with Product Marketing on release timing and training to ensure full team alignment and education on the value and use cases for new functionality prior to launch.\n\n* Business Impact. Become an expert on our growth and revenue funnels and collaborate with the Growth team on product work impacting the growth funnel as well as analytics on product usage and feature adoption. \n\n\n\n\n \nThese are some of your traits\n\n\n* You have 5+ years of experience in a product management role, bonus if you have worked as a PM with CRM, BI, or database technology, or have a technical background.\n\n* You are an outcome-driven product manager and believe success is not just the launch of a feature, but reaching the desired outcome.\n\n* You have a track record of managing and shipping products users love.\n\n* You are organized and able to coordinate complex projects and manage cross-functional communication with senior leadership.\n\n* You love talking to customers and hearing the good, great, and not-so-great things they say about your product. \n\n* You can synthesize analytics, data, and feedback into a clear product direction. \n\n* You value experimentation as a way to iterate on products to achieve successful outcomes quickly. \n\n* You have a deep understanding of how customers use and derive value from B2B SaaS platforms. Bonus if you’ve worked as a PM on products for Sales and Marketing teams. \n\n* You value documentation as a way to record your process, decisions, and outcome of product work. \n\n* You have deep empathy for users and teammates alike. You represent the voice of the customer but can apply the lens of an internal stakeholder in the same discussion.\n\n* You have an understanding of a technical team's needs. You are familiar with the modern software development practices used to build and deploy SaaS applications.\n\n* You’re not afraid to speak up when you have a point of view, but can “disagree and commit” once a final decision is reached.\n\n* You just read this whole list and got excited.\n\n\n\n\n \nWhat to Expect from Crossbeam's Interview Process\n\nWe go through the same interview steps for all Product Management candidates to ensure equity in our hiring process.\n\nOur process is designed to learn as much about each candidate as possible, as well as to give candidates access to our team and learn about what it's like to be a PMs at Crossbeam. Topics will range from Product experience to problem-solving approaches and collaboration.\n\nInterview steps:\n\n* First-round call with a Crossbeam in-house recruiter\n\n* 30 minutes with Lead Product Manager\n\n* 45 Minute presentation which we call a ‘Portfolio Review’ for a 3-person panel + a 15-minute Q&A\n\n* The final Interview is set up to meet multiple folks in succession, here's how we break it up:\n\n\n\n\n* VP of Product\n\n* Engineering Leader\n\n* Product Designer\n\n* Product Manager\n\n\n\nBenefits\n\nThis is a salaried* role. In addition, Crossbeam offers:\n\n\n* Health Care Plan (Medical, Dental & Vision)\n\n* Flexible PTO Policy\n\n* Parental leave\n\n* Stock Option Plan\n\n* 401k Plan + Match\n\n* Learning & Development Budget\n\n* Coworking Budget\n\n* Generous Wellness Stipend\n\n\n\n\n*This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to Crossbeam. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. In Colorado, Connecticut, Nevada and New York City the standard base pay range for this role is $150,000-175,000 Annually. This base pay range is specific to Colorado, Connecticut, Nevada and New York City and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Marketing and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nIntroduction to Demandbase: \n\nDemandbase is the Smarter GTM™ company for B2B brands. We help B2B companies hit their revenue goals using fewer resources. How? By aligning their sales and marketing teams around a combination of their data, our data, and artificial intelligence — what we call Account Intelligence — so they can identify, engage, and focus their time and money on the accounts most likely to buy. \n\nAs a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have offices in the San Francisco Bay Area, Seattle, and India, as well as a team in the UK, and allow employees to work remotely. We have also been continuously recognized as one of the best places to work in the San Francisco Bay Area including, “Best Workplaces for Millennials” and “Best Workplaces for Parents”!\n\nWe're committed to attracting, developing, retaining, and promoting a diverse workforce. By ensuring that every Demandbase employee is able to bring a diversity of talents to work, we're increasingly capable of living out our mission to transform how B2B goes to market. We encourage people from historically underrepresented backgrounds and all walks of life to apply. Come grow with us at Demandbase!\nAbout the Role:\n\nWe’re looking for a Software Engineer to develop and maintain the backend that powers our ABX & Sales Intelligence Cloud.\n\nThe compensation range for this role is: $108,000 - $162,000\nWhat we’re looking for:\n\n\n* Minimum of 2 years of relevant work experience as either a full stack engineer, backend engineer or frontend engineer.\n\n* Experience building microservices in Java/Scala\n\n* Solid understanding of building APIs atop RDBMS\n\n* Attention to detail at a visual and technical level\n\n* Has a product-oriented mind and strong desire to solve problems for customers\n\n* Should help drive thoughtful and testable API design\n\n* Experience working closely with UX and Product\n\n* Experience working closely with cross-functional platform engineering teams \n\n\n\nWhat you’ll be doing:\n\n\n* Help develop and maintain the backend that powers our ABX & Sales Intelligence Cloud, primarily with Java/Scala microservices.\n\n* Help develop and own our single-page React (Typescript) application and set technical direction and standards across the product & engineering organization, participate in code reviews and help develop best practices. \n\n* Work on a cross-functional team (Product Managers, UX, and FE & BE engineers) to design, develop, test, and release rich and robust new functionality based around sophisticated ML-driven analytics and complex orchestration flows to drive sales and marketing automation\n\n* Work with Cloud Ops, QA, and Engineering to jointly own industry standard build, test, deploy pipelines, driving for best in class release processes. \n\n\n\nAdditional Experience Helpful for Success in this Role:\n\n\n* Has worked on large B2B and SaaS applications leveraging React, Redux, and Sagas.\n\n* Typescript experience or a strong desire to learn.\n\n* Experience using data visualization libraries like Highcharts or D3.\n\n* Strong Kubernetes and/or Istio experience \n\n* Experience with implementing and owning CI/CD pipelines (esp in Gitlab) \n\n* Experience with Postgres, ZIO, Clickhouse, Iceberg, Spark\n\n\n\n\nBenefits:\n\nOur benefits include options for up to 100% paid Medical and Vision premiums for employees, flexible PTO policy, no internal meeting Fridays, Modern Health mental wellness platform, and 11 paid holidays and 2 additional weeks where all Demandbase employees take off (the week of July 4th and the week of Thanksgiving). Plus 401(k), short-term/long-term disability, life insurance, and all those good things.\n\nOur Commitment to Diversity, Equity, and Inclusion at Demandbase\n\nAt Demandbase, we believe in creating a workplace culture that values and celebrates diversity in all its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any kind is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national origin, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case basis.\n\nWe recognize that not all candidates will have every skill or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!\n\nWe acknowledge that true diversity and inclusion require ongoing effort, and we are committed to doing the work required to make our workplace a safe and equitable space for all. Join us in building a community where we can learn from each other, celebrate our differences, and work together.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, React, Education, Cloud, API, Marketing, Sales, Engineer and Backend jobs that are similar:\n\n
$70,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco, California, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWebflow is a visual web development platform that empowers non-coders to create incredible experiences for the web. \n\nWe’re looking for a Corporate Account Executive to help us develop and implement strategies to grow Webflow’s presence upmarket and build meaningful relationships with both potential and existing customers. \nAbout the role \n\n\n* Location: Remote-first (United States Eastern Time Zone & ON, Canada) \n\n* Full-time \n\n* Exempt status\n\n* For this role, candidates must be legally authorized to work in the United States without the need for Webflow's sponsorship for an immigration-related employment benefit (i.e., a work visa, work permit, etc\n\n* Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location. \n\n\n* United States (all figures cited below in USD and pertain to workers in the United States)\n\n\n* Zone A: $190,000 - $210,000\n\n* Zone B: $181,000 - $200,000\n\n* Zone C: $171,000 - $189,000\n\n\n\n\n\n* Canada (All figures cited below in CAD and pertain to workers in ON & BC, Canada)\n\n\n* $230,000 -$254,000\n\n\n\n\n\n\n\n\n\n\n\n\nFor sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends\n\nPlease visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.\n\n\n* Reporting to the Senior Manager, Corporate Sales\n\n\n\n\nAs a Corporate Account Executive you’ll … \n\n\n* 3+ years of experience closing complex, multi-stakeholder, sales cycles with a SaaS product\n\n* Meet with potential customers, deeply understand their problems, and assess whether or not Webflow is a good fit\n\n* Build a sales pipeline with heavy outbound focus\n\n* Create and drive outbound opportunities through account planning/POVs, partnering with SDR and cold messaging \n\n* Drive the full sales cycle from identifying new prospects to close\n\n* Establish and maintain relationships with key stakeholders within prospect and customer accounts\n\n* Negotiate annual or multi-year software contracts\n\n* Position and communicate Webflow’s vision, solution, and value propositions\n\n* Work cross-functionally with marketing, product, design, education and engineering to execute sales strategy\n\n* Collaborate with Customer Success to build high-quality onboarding and customer experiences\n\n\n\n\nThat said, these responsibilities are just the start! At Webflow, we encourage you to contribute wherever your interests take you — and shape your role accordingly. \nAbout you\n\nYou’ll thrive as an Corporate Account Executive if you have:\n\n\n* Proven ability to close complex sales cycles with a SaaS product\n\n* Experience working cross-functionally with teams like product, engineering, support and marketing\n\n* Love for testing, tracking, and iterating on your process\n\n* The ability to thrive in ambiguity and work autonomously\n\n* Passion or interest in the no-code space\n\n* Knowledge of or interest in web design, development, or Webflow products\n\n* A growth mindset\n\n\n\n\nEven if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.\n\nOur Core Behaviors:\n\n\n\n* Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.\n\n* Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.\n\n* Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.\n\n* Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.\n\n\n\nBenefits & wellness\n\n\n* Equity ownership (RSUs) in a growing, privately-owned company\n\n* 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness\n\n* 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement.\n\n* Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program\n\n* Access to mental wellness coaching, therapy, and Employee Assistance Program\n\n* Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth\n\n* Professional career coaching, internal learning & development programs\n\n* 401k plan and financial wellness benefits, like CPA or financial advisor coverage\n\n* Commuter benefits for in-office workers\n\n\n\n\nTemporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.\nBe you, with us\n\nAt Webflow, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.\nStay connected\nNot ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. \nPlease note:\n\nTo join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment.\n\nIf you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.\n\nWebflow Applicant Privacy Notice \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, Senior and Sales jobs that are similar:\n\n
$65,000 — $100,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who Are We?\n\nPostman is the world’s leading collaboration platform for API development. The Postman API Platform’s features simplify each step of the API lifecycle so that individuals and enterprises can create better APIs—faster. More than 25 million developers and 500,000 organizations worldwide use Postman today. Together, we are building the API-first world.\n\nOur customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly.\n\nWith so many organizations using Postman, we are looking for exceptional Solutions Engineers to join our team & to help us to efficiently support & grow our enterprise business. You will partner with our Sales team to promote an API-first development culture, nurture customer relationships, & guide Postman users on how to most effectively leverage our platform to build their APIs. Ideally, we are looking for someone who lives & breathes APIs, is comfortable with JavaScript, has experience in enterprise sales, & is an expert Postman user already!\n\nIn addition to working with a product that customers already know & love, you will be well-supported in this role by our Sales, Customer Success, Developer Relations, & Engineering teams.\nWhat You’ll Do: \n\n\n\n\nHelp drive enterprise sales by nurturing prospects & supporting Strategic & Enterprise customers\n\nConduct discovery, qualification, technical demos, & proof of value workshops with prospective customers looking to shift to an API-first development culture\n\nHandle Postman technical questions or objections & provide solutions or workarounds to address customer needs\n\nUnderstand deeply our customers workflows today & how they can adopt API-first development best practices\n\nShare customer feedback with appropriate teams & provide general customer advocacy\n\nRemain up-to-date with the competitive landscape, current trends, & challenges in the API market\n\nCreate proof of concept integrations, tooling, & workflows as needed to support prospective customers\n\nMaintain & develop customer sandbox environments & best practices of working with the product\n\nAct as a technical intermediary between sales & other teams to best fit our customers needs\n\n\n\n\n\nAbout You: \n\n\n\n\n6+ years of enterprise sales/solutions engineering experience\n\n2+ years of software development experience\n\nBachelor's degree in Computer Science, a related field, or relevant work experience\n\nCustomer facing experience & comfortable engaging all levels of technologists including individual developers, QA, product, & engineering leaders\n\nExperience engaging senior management & executive audiences to convey Postman's value proposition\n\nCapable of forging deep, long-lasting relationships with Enterprise/Strategic customers\n\nStrong understanding of APIs, & experience with producing & consuming with APIs across different domains\n\nStrong understanding of modern development methodologies & DevOps with an appreciation of the software development life cycle\n\nComfortable with the enterprise SaaS sales process & common security concerns of cloud services\n\nExperience executing enterprise sales strategies & sales methodologies like MEDDIC, Challenger Sale, Command of the Message, etc.\n\nExcellent listener that seeks to understand what a customer is trying to achieve rather than pre-supposing solutions\n\nFamiliar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\nFast learner, excited & willing to learn new technology on an ongoing basis\n\nGreat communication skills (presentation, verbal & written)\n\nUndergraduate degree or equivalent experience\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\nWhat Else?\n\nThis is a remote role based in Toronto. \n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. \n\n\n\n\n\n\n\n\n\nAnd we want you to be part of it all.\n\n\n\n\n\n\n\n\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\nPS: Here's a timeline of Postman’s journey in becoming an API Platform. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Education, Cloud, API, Senior, Sales and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nWith so many organizations using Postman, we are looking for exceptional Solutions Engineers to join our team & to help us to efficiently support & grow our enterprise business. You will partner with our Sales team to promote an API-first development culture, nurture customer relationships, & guide Postman users on how to most effectively leverage our platform to build their APIs. Ideally, we are looking for someone who lives & breathes APIs, is comfortable with JavaScript, has experience in enterprise sales, & is an expert Postman user already!\n\nIn addition to working with a product that customers already know & love, you will be well-supported in this role by our Sales, Customer Success, Developer Relations, & Engineering teams.\nWhat You’ll Do: \n\n\n\n\nHelp drive enterprise sales by nurturing prospects & supporting Strategic & Enterprise customers\n\nConduct discovery, qualification, technical demos, & proof of value workshops with prospective customers looking to shift to an API-first development culture\n\nHandle Postman technical questions or objections & provide solutions or workarounds to address customer needs\n\nUnderstand deeply our customers workflows today & how they can adopt API-first development best practices\n\nShare customer feedback with appropriate teams & provide general customer advocacy\n\nRemain up-to-date with the competitive landscape, current trends, & challenges in the API market\n\nCreate proof of concept integrations, tooling, & workflows as needed to support prospective customers\n\nMaintain & develop customer sandbox environments & best practices of working with the product\n\nAct as a technical intermediary between sales & other teams to best fit our customers needs\n\n\n\n\n\nAbout You: \n\n\n\n\n6+ years of enterprise sales/solutions engineering experience\n\n2+ years of software development experience\n\nBachelor's degree in Computer Science, a related field, or relevant work experience\n\nSignificant customer facing experience & comfortable engaging all levels of technologists including individual developers, QA, product, & engineering leaders\n\nExperience engaging senior management & executive audiences to convey Postman's value proposition\n\nCapable of forging deep, long-lasting relationships with Enterprise/Strategic customers\n\nStrong understanding of APIs, & experience with producing & consuming with APIs across different domains\n\nStrong understanding of modern development methodologies & DevOps with an appreciation of the software development life cycle\n\nComfortable with the enterprise SaaS sales process & common security concerns of cloud services\n\nExperience executing enterprise sales strategies & sales methodologies like MEDDIC, Challenger Sale, Command of the Message, etc.\n\nExcellent listener that seeks to understand what a customer is trying to achieve rather than pre-supposing solutions\n\nFamiliar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\nFast learner, excited & willing to learn new technology on an ongoing basis\n\nGreat communication skills (presentation, verbal & written)\n\nUndergraduate degree or equivalent experience\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\nWhat Else?\n\nThis is a remote role based in the Eastern Time Zone, United States, and the reasonably estimated OTE range for this role is $202,000 - $273,000, plus variable compensation & a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, & experience. \n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. \n\n\n\n\n\n\n\n\n\nAnd we want you to be part of it all.\n\n\n\n\n\n\n\n\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\nPS: Here's a timeline of Postman’s journey in becoming an API Platform. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Education, Cloud, API, Senior, Sales and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\nThe Opportunity\n\nOur customer base is growing faster than ever. We are looking for an experienced leader to advance our Enterprise Solutions Architecture program and manage an existing team of expert Postman Solutions Architects. You will be responsible for day-to-day team management and coaching, exploring new ways to improve our post-sales operations, and leveraging analytical insights to ultimately retain and grow our customer base. You will own the technical aspects of our post-sales process for the Enterprise customer segment. You'll be supported by all other Postman teams - from sales and engineering, to product management, data science, and our executives - to ensure our customers achieve value from their usage of Postman.\n\nThe Solutions Architecture Manager at Postman plays a pivotal role in leading a team who is responsible for delivering technical post-sales support and consultation to our customers. The Solutions Architecture team is composed of experts in APIs and Postman products, who work closely with customers to ensure successful implementation, integration, and utilization of Postman solutions.\n\nThis role is perfect for a visionary leader passionate about creating scalable solutions to enhance customer engagement, satisfaction and retention.\n\nWhat You’ll Do\n\nTeam Leadership:\n\n\n\n\n* Lead and mentor a team of Solutions Architects, fostering a culture of collaboration, technical “know-how”, continuous curiosity, and customer-centricity\n\n* Provide guidance and support to Solutions Architects in resolving technical challenges and addressing customer needs effectively and efficiently\n\n\n\n\n\n\nCross-functional Leadership:\n\n\n\n\n* Partner with leaders in Customer Success, Sales, Solutions Engineering, and other GTM teams to develop processes and resources that accelerate customer adoption of Postman\n\n* Collaborate with Product and Engineering teams to convey and advocate for customer feedback and enhancement requests that will improve customer satisfaction and address their key use cases, serve as the voice of the customer within the organization\n\n\n\n\n\n\nCustomer Consultation:\n\n\n\n\n* Collaborate with Sales, Solutions Engineering, and Customer Success teams to understand customer use cases and develop tailored solutions that meet their needs\n\n* Build strong relationships with customers, fostering long-term partnerships and driving customer satisfaction and loyalty\n\n* Advise on consultations with key customer stakeholders by assessing technical requirements and offering recommendations for optimal API development workflows\n\n* Work closely with Solutions Architects and customers to design and architect scalable and robust solutions using the Postman platform\n\n\n\n\n\n\nTechnical Expertise:\n\n\n\n\n* Stay abreast of industry trends, emerging technologies, and best practices related to API development methodologies and workflows\n\n* Act as a subject matter expert on the Postman platform, providing insights and guidance to both internal teams and external customers\n\n\n\n\n\n\nData-driven Strategy and Knowledge Sharing:\n\n\n\n\n* Leverage data analytics to identify trends and areas of improvement in how we can deliver value to customers\n\n* Develop and maintain technical documentation, best practices, and use case examples to enable customers to maximize the value of Postman solutions\n\n* Facilitate knowledge sharing sessions and workshops internally to enhance the technical expertise of the Solutions Architecture team\n\n\n\n\n\n\nAbout You\n\n\n* Strong technical background from a Bachelor's degree in Computer Science/Engineering, a related field, or relevant work experience\n\n* 3+ years leading customer-facing technical teams, or similar, with a track record of driving business growth\n\n* Strong experience with the enterprise SaaS sales process and customer relationship management\n\n* Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally with an extreme focus on being customer-centric\n\n* 5+ years of enterprise solutions architecture or sales/solutions engineering experience\n\n* 2+ years of software development experience\n\n* Comfortable engaging and working with all levels of technologists from individual developers, development teams, QA teams, architects, product managers, and engineering and product management leaders\n\n* Experience with engaging senior management and executive audiences to convey Postman's value proposition\n\n* Strong understanding of APIs, and experience with producing and consuming with APIs across different domains\n\n* Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle\n\n* Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\n* Great communication skills (presentation, verbal and written)\n\n* Enjoys a fast-paced environment and loves teamwork and collaboration\n\n\n\n\n \nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nThis is a remote role with a salary range of $157,000 - $212,000, plus a competitive equity package. Postman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, DevOps, Education, Cloud, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\n\nWith so many organizations using Postman, we are looking for exceptional Solutions Engineers to join our team & to help us to efficiently support & grow our enterprise business. You will partner with our Sales team to promote an API-first development culture, nurture customer relationships, & guide Postman users on how to most effectively leverage our platform to build their APIs. Ideally, we are looking for someone who lives & breathes APIs, is comfortable with JavaScript, has experience in enterprise sales, & is an expert Postman user already!\n\nIn addition to working with a product that customers already know & love, you will be well-supported in this role by our Sales, Customer Success, Developer Relations, & Engineering teams.\nWhat You’ll Do: \n\n\n\n\nHelp drive enterprise sales by nurturing prospects & supporting Strategic & Enterprise customers\n\nConduct discovery, qualification, technical demos, & proof of value workshops with prospective customers looking to shift to an API-first development culture\n\nHandle Postman technical questions or objections & provide solutions or workarounds to address customer needs\n\nUnderstand deeply our customers workflows today & how they can adopt API-first development best practices\n\nShare customer feedback with appropriate teams & provide general customer advocacy\n\nRemain up-to-date with the competitive landscape, current trends, & challenges in the API market\n\nCreate proof of concept integrations, tooling, & workflows as needed to support prospective customers\n\nMaintain & develop customer sandbox environments & best practices of working with the product\n\nAct as a technical intermediary between sales & other teams to best fit our customers needs\n\n\n\n\n\nAbout You: \n\n\n\n\n6+ years of enterprise sales/solutions engineering experience\n\n2+ years of software development experience\n\nBachelor's degree in Computer Science, a related field, or relevant work experience\n\nCustomer facing experience & comfortable engaging all levels of technologists including individual developers, QA, product, & engineering leaders\n\nExperience engaging senior management & executive audiences to convey Postman's value proposition\n\nCapable of forging deep, long-lasting relationships with Enterprise/Strategic customers\n\nStrong understanding of APIs, & experience with producing & consuming with APIs across different domains\n\nStrong understanding of modern development methodologies & DevOps with an appreciation of the software development life cycle\n\nComfortable with the enterprise SaaS sales process & common security concerns of cloud services\n\nExperience executing enterprise sales strategies & sales methodologies like MEDDIC, Challenger Sale, Command of the Message, etc.\n\nExcellent listener that seeks to understand what a customer is trying to achieve rather than pre-supposing solutions\n\nFamiliar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\nFast learner, excited & willing to learn new technology on an ongoing basis\n\nGreat communication skills (presentation, verbal & written)\n\nUndergraduate degree or equivalent experience\n\n\n\n\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\nWhat Else?\n\nThis is a remote role based in the United States and the reasonably estimated OTE range for this role is $202,000 - $273,000, plus variable compensation & a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, & experience. Salaries will vary outside of Toronto. \n\nPostman has an informal and fun working team environment. We believe in a hybrid workplace, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer a competitive salary and equity package, comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut.\n\n \nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can. \n\n\n\n\n\n\n\n\n\nAnd we want you to be part of it all.\n\n\n\n\n\n\n\n\n\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance.\n\nPS: Here's a timeline of Postman’s journey in becoming an API Platform. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, DevOps, Education, Cloud, API, Senior, Sales and Engineer jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nPlease Note: While Nylas is a remote first company, we are registered in most, but not all states. If you are located in one of the following states full time, we welcome you to apply: California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Indiana, Michigan, Minnesota, Maryland, Massachusetts, Montana, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Washington\n \nWho we are\nOur mission at Nylas is to turn communication into inspiration and insight. We empower over 100,000 developers and over 900 companies all over the world to access, parse, and gain insights from communications data to provide better experiences for their customers and users, all while providing top tier security and compliance. To achieve this vision, we’ve raised over $175M from Tiger Global, 8VC, ScaleUp, Spark Capital, Slack, and more.\n \nWe have a huge market (every company that builds software) and a massive opportunity (the world runs on communication and data). By continuing to hire exceptional people from all different backgrounds and perspectives, we have the opportunity to make Nylas one of the biggest, most successful and equitable technology companies in the world. \n \nWhy Nylas \nNylas is an advocate for the well-being of our employees. We trust our employees and give them the autonomy to achieve their goals without focusing on when, where, and how they get there. We are a flexibility first workplace, but if Nylanauts want to work from an office, we have hubs in San Francisco, Denver, New York City, Toronto, and London.\n \nWe are also strong supporters of internal and cross-team mobility and growth. We want Nylas to be a place where anyone can be supported to grow, learn, and become the best at what they do. We’ve been named a top Startup for career growth and development by Forbes, Great Places to Work, and Comparably!\n \nFrom our CTO + Co-Founder, Christine Spang:\n“We have a number of folks on the team who started as an individual contributor and became staff level or leaders in their area. I personally love seeing people reach their full potential and become successful at Nylas.”\n\n\nNylas is looking for driven individuals to continue building out our Mid-Market sales team. Mid-Market AEs will focus on closing business from companies in the 10 -1000 employee range. This role consists of working with and closing inbound leads, prospecting and closing outbound leads, and working cross functionally with our account management team to sell to our existing customer base. \n\nWhat you’ll do:\n\n\n* Manage multiple opportunities through the entire sales cycle.\n\n* Research and engage with inbound leads to build your sales pipeline.\n\n* Prospect and generate fresh outbound prospects to maintain a full sales pipeline.\n\n* Create and deliver accurate sales forecasts.\n\n* Perform product demos to prospective customers.\n\n* Work towards an average sales cycle of 90 days.\n\n* Work cross-functionally with our Customer Success, Account Management, and Sales Engineering teams to optimize sales and customer satisfaction.\n\n\n\n\nWhat you’ll Bring:\n\n\n* 1-2 years of closing B2B sales experience, preferably B2B SaaS Sales Experience \n\n* Proven track record of hitting and exceeding quota goals\n\n* Outbound sales and prospecting experience required\n\n\n\n\nPerks/Benefits (US)\n\n\n* Nylas Alumni Fund: after 3 years employment, Nylas will invest $20k into your seed round if you decide to start your own company\n\n* Healthcare: 90% premium coverage for medical, dental and vision for you and your family\n\n* Unlimited Paid Time Off (PTO): we take this very seriously as we care about the well-being of our employees\n\n* 401k with 3% employer contribution\n\n* Education Stipend: $1,000 USD annual education & development benefit\n\n* Cell Phone: $50 USD per month stipend towards cell phone reimbursement\n\n* Fully Paid Parental Leave: 12 weeks parental leave (maternity & paternity)\n\n\n\n\nCompensation:\n\nThe estimated OTE pay range for this role is 90,000 USD - 120,000 USD + equity, perks, and benefits.\nThe total compensation for this role will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location\n\nNot sure if this is you?\nWe want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with your application, find another team that might be better suited to your skills, keep in touch for future opportunities, or thank you for your time.\n \nNylas is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. \n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Education, Legal and Sales jobs that are similar:\n\n
$55,000 — $95,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nDenver, Colorado, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Ceridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale.
Makes Work Life Better™ is our brand promise, not only to our customers, but to our employees as well. Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.
How do we make work life better?
By delivering an award-winning product, conceptualized and developed by award-winning leaders, that result in award-winning customer employee experiences
By hiring highly innovative, diverse talent that fully embraces and embodies our core values in everything they do: Customer Focus, Equity, Shared Ambition, Agility, Transparency, Optimism
By using modern technology, such as voice-activation with Dayforce Assistant and access to your money as soon as you earn it with Dayforce Wallet to stay in rhythm with the evolving demands of our 4 million global users
We understand that no matter where you are, choosing a new employer is always one of life’s most stressful events. We encourage you to check us out at Ceridian.com to learn more about how we are impacting the world of work for our customers, employees and you!
Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Australia
About The Opportunity
The Principal Service Consultant guides the overall design and delivery of the Ceridian HCM solution to meet customer requirements and provides oversight and direction to project team members in the execution of project activities in all stages of the implementation lifecycle (planning, discovery, design, configuration, testing, deployment, post go-live support). The Principal Service Consultant works closely with the Project Manager to plan the project and identify critical dependencies. Project responsibilities include; facilitation of customer requirements gathering, design of the Ceridian solution to meet documented customer requirements, setting and managing customer expectations, providing guidance and design/configuration oversight to other project resources, identifying risks and communicating issues to the Project Manager.
What You’ll Get To Do
Provide Implementation Services to customers:
Support the project team in the validation of customer's business requirements and mapping to Ceridian functionality
Design and document innovative solutions to solve customers’ business needs
Guide the configuration of the Ceridian application to meet customer’s business requirements
Act as subject matter expert (SME) on strategic implementations
Lead internal project meetings and provide status on progress of activities and deliverables
Contribute to Internal Implementation Initiatives:
Design and document solutions and contribute to a solutions repository
Document best practices and share with the Practice
Lead the subject matter expert (SME) program in at least one area of expertise (Payroll, Benefits, WFM)
Regularly participate in internal process improvement initiatives
Focus on Continuing Education:
Contribute to internal knowledge share; review questions and provide feedback on a continuous basis
Participate in Continuing Education sessions, lead Implementation best practice sessions
Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release
Mentor consultants on best practice implementation of new product features and functionality, including new customer end to end implementations
Support the sales cycle through solution review and feedback and assistance with scoping and estimation
Participate in prospect discussions regarding solution overview and implementation considerations
What’s In It For You
Encouragement to be the best version of yourself at and away from work:
YOUnity diversity and inclusion programs
Amazing time away from work programs
Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
Recognition for your contributions through excellent pay, perks, and rewards
Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
Opportunities to fuel your career growth through numerous internal and external programs and events
Skills And Experience We Value
Bachelor’s degree or equivalent experience
Master’s degree or post graduate coursework an asset
10+ years of experience in human capital management applications consulting
5+ years in Consultant role with Ceridian HCM
Solid experience in business process mapping
Experience in change management an asset
Technical Skills Requirements:
Proficient in Microsoft Office products
Internal expert with software in a SaaS / Cloud computing environment including experience with HRIS
Solid understanding of relational databases and SQL and asset
Experience with one or more of the following applications in addition to Ceridian HCM: SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, iChris or Preceda
Ability to effectively implement all Ceridian HCM modules
Expert knowledge of common human capital management (HCM) business practices
Deep understanding of different industries and how Ceridian implement best practices apply to the customer’s business practices
Deep Ceridian product knowledge in at least two Ceridian HCM modules (Payroll, WSS, T&A, Leave etc.), as demonstrated through multiple implementations
Functional Skills Requirements
Excellent customer relationship and business acumen
Demonstrates full competence in business function
Ability to engage with multiple projects & customers at the same time and manage competing priorities
Excellent organization, communication and collaboration skills
Ability to lead and facilitate customer and internal workshops and sessions
Ability to mentor junior consultants and guide solution configuration through peer reviews and other QA activities
Acts as role model for Consulting@Ceridian guidelines
Ability to provide implementation scoping and solution guidance in the sales cycle
Interpersonal Skills
Excellent written and verbal communication skills
Excellent presentation skills; able to adjust content and presentation style to different audiences
Ability to establish credibility and rapport with internal and external stakeholders at all levels of organisation
Ability to work within project teams and collaborate cross-departmentally
Ability to communicate effectively with functional and technical resources, Product Management and
Development
Creates formal networks involving coordination across groups
Ability to influence customers to modify current business practices, as required
Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.
We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Ceridian Recruiter with a @ceridian.com email directly from our organization.
Apply Now
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Developer, Design, SaaS, Software, Web, JavaScript, CSS, HTML, Git, Microsoft, Senior, Backend, Digital Nomad, Growth, Sales, Docker, Mobile, Ecommerce, Shopify, Testing, Travel, Junior, Android, Education, Ads, Marketing, VFX, Linux, Ruby, Engineer, Salesforce, Test, Cloud, API, Consultant and Consulting jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Remote Applied Pharmacometrics Training Fellowship
Overview
Applied Pharmacometrics Training Fellowship –Africa Region
The Applied Pharmacometrics Training Fellowship – Africa Region is a collaboration between Certara, Pharmacometrics Africa, CP+ Associates, together with several pharma industry and academic partners, to provide an intensive fellowship program for talented and motivated doctoral level scientists from Africa.
The program has 2 components:
Virtual Program – A 3-month virtual program (Q1 2023) that will provide fellows with exposure to leading edge pharmacometric model based analysis. The time commitment will be significant (e.g. a minimum of 20 hours per week over the duration of the Virtual Program.
Immersion Program – Upon completion of the Virtual Program, fellows will have the option to extend the program for another 3 months to an project-based program led by Certara and partners from pharma and academia. The program is designed to foster professional development through immersive training on all competencies required for regulatory quality pharmacometrics analyses and reports. Guided by industry mentors, the fellows will receive class-room training, are assigned individual jointly-agreed upon, precompetitive projects and participate in a leadership development program designed to enhance their decision-making and communication skills.
The Applied Pharmacometrics Training Fellowship – Africa Region aims to build scientific and leadership capability in Africa by enhancing the skills of local scientists and by facilitating knowledge transfer to their wider scientific communities. The relationships forged between the hosts of this program and the fellows' home institutions will further the endeavour to create next-generation medicines to ease suffering and improve quality of life for patient populations around the world. Successful participants in this program will be considered as candidates to join the consulting team for Certara located on-site in Africa.
Overall Program Benefits
The program provides fellows an opportunity to enrich their education by:
Participating in a tailored training program in applied pharmacometrics provided by a team of leading experts
Working on research of value to their local scientific and clinical communities
Augmenting their scientific capabilities through seminars, journal club, discussion forums, and various educational courses
Networking and collaborating within the fellowship group, with industry experts and academic partners
Supporting their educational goals and scientific career development through mentorship
Included in the internship
Scientific/clinical research infrastructure and training: All necessary equipment, training and operational needs will be provided by the program hosts and their partners to support investigation of a jointly agreed-upon, pre-competitive (non-proprietary) clinical pharmacology scientific question.
For the participants who are selected into the Immersion Program the program sponsors will provide :
Travel, accommodation & visas: (1) round-trip economy class airfare, (2) student-style accommodation for the duration of the on-site program, and (3) support for educational visa applications.
Stipend and health insurance: health insurance and a monthly stipend to cover incidentals and basic living expenses.
Timelines & Location: The 3-month Virtual Program is planned to start in mid-January 2023. The start of the 3-month Immersion Program is planned for 2Q2023.
Application Process
Please apply between September 15, 2022 and October 14, 2022 and submit the following information:
CV or résumé
Letter of recommendation/support from a faculty member
Letter of motivation including the applicant’s expectations on benefits from the program
Evidence of baseline skills: e.g. PhD research synopsis or relevant publication on model-based analyses in the pharmaceutical sciences
Apply for the Applied Pharmacometrics Training Program – Africa Region using the link below:
About The Program Sponsors
Certara, founded in 2008 out of Tripos International and Pharsight Corporation, has since achieved incredible growth through fifteen acquisitions and the adoption of model-informed drug development by industry and regulatory agencies. Today, Certara is the global leader in biosimulation. Its quantitative science approach and unique portfolio of software and services span the entire lifecycle to accelerate medicines to patients. It aims to continue expanding boundaries to make the drug development research and process more efficient and medicines safer and better for patients.
Pharmacometrics Africa is a not-for-profit company registered in South Africa as a platform for interested groups to establish and run open access quantitative clinical pharmacology educational programs in partnership with local research organisations and academic groups.
CP+ Associates was established in 2017 as a social venture that develops scientific capability in low and middle income countries (LMIC), focussing on healthcare via drug discovery, development science and clinical trials.
Responsibilities
he program has 2 components:
Virtual Program – A 3-month virtual program (Q1 2023) that will provide fellows with exposure to leading edge pharmacometric model based analysis. The time commitment will be significant (e.g. a minimum of 20 hours per week over the duration of the Virtual Program.
Immersion Program – Upon completion of the Virtual Program, fellows will have the option to extend the program for another 3 months to an project-based program led by Certara and partners from pharma and academia. The program is designed to foster professional development through immersive training on all competencies required for regulatory quality pharmacometrics analyses and reports. Guided by industry mentors, the fellows will receive class-room training, are assigned individual jointly-agreed upon, precompetitive projects and participate in a leadership development program designed to enhance their decision-making and communication skills.
The Applied Pharmacometrics Training Fellowship – Africa Region aims to build scientific and leadership capability in Africa by enhancing the skills of local scientists and by facilitating knowledge transfer to their wider scientific communities. The relationships forged between the hosts of this program and the fellows' home institutions will further the endeavour to create next-generation medicines to ease suffering and improve quality of life for patient populations around the world. Successful participants in this program will be considered as candidates to join the consulting team for Certara located on-site in Africa.
Requirements
Qualifications
Eligibility to this program is based on the following criteria:
You have a PhD or equivalent in a relevant discipline (e.g. pharmaceutical, medical or biological sciences, applied mathematics or statistics)
You have recently completed your PhD or equivalent studies (i.e. early to mid-career)
You should already have done at least 1 clinical pharmacology or pharmacometrics data analysis project using descriptive or a model-based methods
You have evidence of completing relevant courses on model-based analysis methods e.g. Pharmacometrics Africa courses or equivalent
You are a proficient English speaker and based in an African country
You have demonstrated strong team player skills
Please be informed that we accept online applications only during the above-mentioned dates. Applications before or after the indicated date as well as incomplete documentation cannot be considered for the program.
For more information about the Applied Pharmacometrics Training Fellowship – Africa Region please contact Rita Michel at [email protected]
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Finance, Sales, Design, SaaS, Digital Nomad, Junior, Salesforce, Senior, Consulting, Marketing, Excel, Analyst, iOS, Video, Ads, Android, Education and Internship jobs that are similar:
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
These past couple of years have definitely done a number on all of us, but especially our kids from all the screen use, to the lost social engagement time, etc.
That’s why BonfireDW was created. We provide coaching, classes, community, and support, all designed to help kids stay socially, emotionally, mentally, physically and digitally fit.
We're seeking Certified/Licensed K-12 Health Educators to provide 1:1 and group health education to students related to specific health topics, including reproductive health, substance use, diet and nutrition.
This is a 100% online, part-time, after school role, in the 5-10 hours a week range, potentially more as we grow.
Pay starts at $30/hr and increases to up to $50/hr within 3 months based on experience and performance.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Design, Accounting, Cloud, Digital Nomad, SaaS, HR, Senior, Test and Education jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This is a call center environment where you will be expected to work 100% telephonically on the computer for 8 hours per day with 2 designated 15 min breaks, a 30 min lunch, and a 15 min team meeting (Huddle). Huddles may be used for engaging with your team, reviewing updates, or completing training.
Throughout the day coaches will complete scheduled outbound coaching calls, take inbound calls from members, and attempt various cold calls related to informing members about the program and encouraging enrollment along with reaching out after a missed appointment to reschedule or complete a call at that time. Currently, our caseload is a “team” style where members will relate to whichever coach is available.
Receiving inbound and making outbound calls to employees of companies who have enrolled/partnered with the company for Health Coaching (50% inbound/50% outbound)
Encouraging employees to maintain healthy habits such as proper diet, tobacco reduction, proper exercise, etc.
Health coaches help employees reach their health and wellness goals
Members get points toward their accounts during this program (for reaching certain milestones/completing tasks) and can redeem these points for prizes that are available from the company they work with.
Qualifications:*
*Must have a bachelor’s degree in
Exercise Science, Sports Medicine, Health Science, Food & Nutrition, Kinesiology, Psychology, etc.
*Upbeat and personable* – supportive and motivational and likes talking to people about health and wellness
*Preferred:
1+ year in customer service M-F 10:30am - 7pm Central Time
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit [AstonCarter.com.](AstonCarter.com) Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [[email protected]](mailto:%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Design, Accounting, Cloud, Digital Nomad, SaaS, HR, Senior, Test and Education jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
When you join the Albemarle team, you contribute to a better tomorrow. You will play a role in powering many of the world’s largest and most critical industries, from energy and communications to transportation and electronics. We are putting innovation to work to improve people’s lives and we want YOU to be a part of it.
Job Description
The Study Director reports to the VP of Lithium Development Projects and is responsible for planning, tracking, reporting, monitoring, and task assigning and self-performance of project activities assuring that the overall project study requirements are met in accordance with the Albemarle project study framework.
Key Job Responsibilities
Formulate a project study deliverables plan
Assign required internal and external resources to the study plan
Management of project resources through the study cycle, coordination and administration, utilizing the Albemarle standards specific to the phase of the project
Conduct regular performance reviews and assessments to track progress to plan and provide accurate progress updates to Albemarle Management, in specific earnt value of work completed and forecasted, forecasted future financial outflows for financial year planning
Compile regular (monthly, quarterly, yearly) progress reports and portfolio updates as may be required by the Albemarle project management office and finance department
Set in place the formulation of the key building blocks of a project study in accordance with the specific study phase criteria contained in the Albemarle APP to support an investment case.
The key items specifically of focus for the study manager to assemble, coordinate or create include:
The Opportunity/Problem Statement
The alternatives considered to produce an investment case
The technical solutions or technologies available in support of the proposed alternatives
Business risk assessment of the alternatives and project scope
Defining the ultimate project scope
Project Approval approach
Project execution strategy and plan
Project time and cost estimates
Project risk assessments for each phase, and outcomes ranging, and
Financial modeling and investment case compilation
Coordinate the study outputs and document in the format of a study report and recommendations,
Manage the process of internal and external reviews of the project study report, project peer reviews and risk reviews
Provide project leadership to deliver sustainable outcomes whilst achieving project delivery on “time” on “budget” on “scope”
Ensure conformance with the Albemarle Code of Conduct and relevant statutory obligations;
Candidate will be a high energy, collaborative individual who aspires to find creative ways to solve problems, answer questions, and improve processes.
Preferred
Main Requirements:
Bachelor’s Degree in Engineering
Post Grad Project Management Studies
Minimum of 15 years of experience in the chemical/petro-chemical/mining industry
Must be able to travel as needed to support project activities
Computer skills - Excel, Word, PowerPoint, MS Project
Ability to work with wide organization levels of engineering, construction and plant personnel
Excellent verbal and written communication skills
Knowledge of contracting and contracting strategies
Knowledge of approval for work permits and process
Ability to develop and drive multi criteria assessments and framework to select the preferred option
Familiar with engineering and construction documents
Ability to supervise multi-disciplined teams
Ability to drive collaboration in cross functional teams
Knowledge of project controls and cost forecasting
Ability to prepare and analyze critical path schedules
Understanding of engineering and construction productivity measurement
Basic estimating skills and knowledge of engineering and construction cost structure
Ability to drive project definition and secure team alignment, and
Knowledge of construction safety requirements and measurement
Nice To Have
Familiar with equipment (kilns, scrubbers, centrifuges, filter presses, pumps, pressure vessels, tanks, heat exchangers, mixers, conveyors, dryers) used in the chemical processing industry
Familiar with applicable codes, requirements, standards, etc., for European regulations
Basic knowledge of materials management, procurement, receiving, warehousing, etc.
Basic knowledge of engineering document control, and
Experience with SAP Project Module and other basic SAP transactions.
Choose to unlock your full POTENTIAL. Apply today.
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
We're a growing online education company for business owners, founded and led by Steph Taylor, a marketer and launch strategist. We're here to help our community build and grow businesses that are profitable and bring them so much joy. We value freedom and flexibility over hustle culture, we pride ourselves on taking imperfect action and we're always hungry to learn something new.
Until now, Steph has been hands-on in most areas of marketing the brand. But the business has grown and we're searching for a marketing all-rounder to join our canoe and help us paddle a bit faster.
Note: This role is part-time, but we're looking for someone who can grow with us. Depending on your availability and commitments outside of work, this could mean you eventually become full-time or it could mean we help you build a marketing team to support you as your workload increases. Choose your own adventure.
Some key areas you'd be working on include:
Growing podcast listenership: With more than 1.5 million downloads to date, Socialette podcast is by no means a small show. It's our primary channel for sharing free content that—to paraphrase one listener—changes lives. You will brainstorm podcast topics with Steph, plan the content calendar and use your marketing magic to get each episode in front of as many of the right people as possible.
Launching a new membership program: This one is still under wraps (shh!) but we're planning to open doors in early 2023. In your first few months with us, you will work closely with Steph to develop the launch strategy and execute the launch marketing campaign, including creating organic social content, and executing paid social and SEM campaigns.
Increasing sales of our self-paced courses: We have two courses that can be purchased and completed at any time, but we haven't had much time to market them. You will generate fresh ideas for marketing these products, measure and track the analytics, and spot opportunities to optimise every step of the sales funnel.
Executing launch campaigns for our cohort-based course: We have a 12-week course that we launch and run twice a year. You will be working year-round to grow our email list and social media audiences with the right people for this course. Twice per year, you will work closely with Steph on the launch strategy and campaign execution.
Building brand visibility: We operate in a crowded market. Social media is noisy. Paid traffic is becoming more and more expensive. Having a human as the face of our brand gives us an advantage, and part of your role is to help grow the visibility of the Steph Taylor brand. You will identify and pitch media opportunities, and spot potential partnerships and growth opportunities.
To succeed in this role, you must:
Have 3-5+ years of digital marketing experience, in roles where you've had exposure to both strategy and execution.
Be results-driven and passionate about growth. You approach everything with an "I wonder what will happen" mindset, and you're constantly measuring and improving as you go.
Have a sound understanding of what works (and what doesn't) in content marketing and email marketing.
Be able to write. Well.
Know how to create and manage campaigns using Facebook Ads and Google Ads, or be willing to learn.
Be willing to undertake training and courses (paid for by us) to continually improve your skills in the fast-moving online marketing space.
Thrive in an environment where you're working autonomously with a small, remote team. In other words, you're self-motivated and take ownership of your work.
This role is NOT for you if:
You are a freelancer or agency looking for another client. We want someone who is 100% dedicated to growing our business with us.
You're a business owner looking to earn an income while you're waiting for your business to take off.
You're not willing to roll your sleeves up and do what needs to be done. We're only a small team and, occasionally, we have to do work that's below our pay grade to get the job done.
Follow these exact steps to apply:
Open the application form here: https://stephtaylorco.typeform.com/to/PCgq92y9 (or click the "Apply" button.
Upload your resume and answer the application questions (please allow 30 minutes for this)
Any applications that are submitted outside of the above application form won't be accepted.
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nSprout Social is used by over 30,000 brands worldwide including DoorDash, General Mills, Trello and Edelman. These businesses rely on Sprout to create stronger relationships with their customers through social media. \n\nWe are looking for a Director of Enterprise New Business Sales to lead a team of approximately 5-7 Enterprise Account Executives. The ideal candidate will be a data driven and consultative sales leader with a proven track record of managing strategic, outbound Enterprise sales teams. You must be driven on meeting (and exceeding) revenue, operational and strategic goals as well as foster the professional growth, development and success of your team members. You will spend the majority of your time coaching, counseling and mentoring your team in all aspects of sales and effectiveness. You will also provide timely and practical feedback to senior leadership for new and interesting go-to-market strategies.\n\nIf you are an energetic and driven individual who has a strong command of B2B SaaS sales leadership and has managed complex sales cycles, we'd love to talk to you!\n\nQualifications\n\nThese are the minimum qualifications that our hiring team is looking for in this role:\n\n\n2+ years of formal leadership and performance management experience\n\nConsistent and measurable track record of success that you can easily speak to and highlight – both as an individual salesperson, and as a leader within a sales organization\n\n\n\n\nAdditionally, these are the preferred qualifications that would indicate a particularly strong candidate:\n\n\nExperience working within a vertical strategy (selling to specific industries)\n\n\n\n\nWithin 1 month, you will…\n\n\nComplete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.\n\nPartner with your manager to define key success metrics for your role and how you will measure against them.\n\nMeet your team in 1:1s to understand each person as an individual, what’s working, what’s not, and gather learnings to implement in your role.\n\nDive right into our platform to learn about what makes our platform unique and why customers love our solutions.\n\nLearn Sprout’s go-to-market messaging, key differentiators, develop and personalize segment-specific value propositions.\n\nLearn the relevant customer stories and case studies to justify your value propositions with real ROI examples from the field.\n\n\n\n\nWithin 3 months, you will…\n\n\nMeet with leaders throughout the Sales, Sales Development, Sales Engineering & Customer Success organization that share responsibility for obtaining similar targets and identify areas of opportunity.\n\nMeet with the recruitment team to consistently recruit and attract top strategic Account Executives to further build your team and get ahead of talent needs.\n\nEstablish a strong understanding of sales enablement, create/analyze team reports, and identify coaching opportunities.\n\nBegin coaching and mentoring your team with call listening through Gong, call shadowing and role plays to help them improve, both professionally and personally.\n\nAssist in negotiations and deal strategy.\n\nCreate an early concept of a future plan for your team and begin prioritization for future quarters.\n\n\n\n\nWithin 6 months, you will…\n\n\nMeasure initial process improvements and make adjustments where appropriate.\n\nHave built strong cross departmental relationships with Marketing, Sales Operations, and Product teams.\n\nStep up as a leader to share best practices across the Sales & Customer Success organization and help others grow from your experiences.\n\nMeet agreed-upon goals and targets relating to revenue targets and team productivity.\n\nContinue to develop your team, both personally and professionally.\n\nBecome a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals.\n\n\n\n\nWithin 12 months, you will…\n\n\nConsistently meet and exceed monthly pipeline and revenue targets.\n\nObtain (solicited and unsolicited) and act upon peer, customer, and leadership feedback.\n\nBe recognized as a subject matter expert and leader at Sprout.\n\nEstablish and begin executing against the long term plan for your team.\n\nPromote members on your team and create a bench of new talent.\n\n\n\n\nOf course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.\n\nAbout Sprout Social\nSprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. \n\nWe’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:\n\n\nInsurance and benefit options that are built for both individuals and families\n\nProgressive policies to support work/life balance, like our flexible paid time off and parental leave program \n\nHigh-quality and well-maintained equipment—your computer will never prevent you from doing your best\n\nWellness initiatives to ensure both health and mental well-being of our team\n\nOngoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives.\n\nGrowing corporate social responsibility program that is driven by the involvement and passion of our team members\n\nBeautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting\n\n\n\n\n\nWhenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.\n\nSprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our 2021 DEI Report.\n\nIf you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.\n\nFor more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement. \n\nWhen you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.\n\nAdditionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Accounting, Senior, Engineer, Sales, Cloud, Microsoft, Marketing, Backend, Developer, Digital Nomad, Wordpress, Web, PHP, Python, Mobile, Legal, Medical, API, Analyst, Finance, SaaS, Developer, Education, Ecommerce, DevOps, Amazon, Director, Payroll, Excel, HR, Crypto and iOS jobs that are similar:\n\n
$70,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
The Technical Support Specialist - DACH (AKA Customer Support Engineer (CSE)) is responsible for responding to customer issues across our Wdesk and Wdata platforms.
Support consists of troubleshooting issues with customers, identifying problems, researching answers, and guiding the customer through corrective steps.
A key component of this position will consist of providing technical and functional support to customers over the phone, chat or case management. A CSE provides product information and resolves most administrative and product problems which our customers face.
They are responsible for owning the customer experience and improving our ability as a business to support their dynamic needs.
What You'll Do
Customer Support: Support customers by providing technical and functional expertise over the phone, chat and case management.
Manages customer inquiries within the expected time frame and acts as the escalation point within Tier1 support, only escalating above themselves when required
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
Troubleshoots customer issues by utilizing knowledge of application, experience and by self-guided research of issues
Capable of resolving complex customer issues with minimal assistance from escalated assistance
Provides a high quality customer experience to produce or maintain raving fans
Contributes to improving the customer experience - offering ideas and being part of the improvement process to benefit the customer
Work with Customer Success, Professional Services, and all tiers of support to solve problems or identify opportunities - act as the POC for support
Train and mentor other engineers on the team - create accountability and professionalism within the team
Edit or write new documentation or customer facing content to represent the support experience
Lives the Workiva Values and Principals and guidelines on how to produce results and improve the business
What You'll Need
Ability to multi-task and manage changing priorities
Ability to understand intermediate to advanced math concepts
Ability to communicate via email, phone, chat and other customer channels
Moderate technical aptitude, with high competency in using Google Drive, Microsoft Office Suite, OneCloud & Workiva products
Strong communication (verbal, listening and writing) skills
Self-motivated and accountable to results - ability to train others to demonstrate these same characteristics
Enjoys and excels at problem solving and assisting others
Able to allow for contingencies, prioritize multiple and potentially overlapping customer requirements
Proven ability to meet established timelines and service level agreements
Demonstrates strong sense of customer service with ability to identify customer needs and expectations and respond in a timely and effective manner
Represents the team as an advocate in cross-functional team meetings or projects
Helps to create and maintain a positive and vibrant culture in Support
Previous experience in accounting or finance preferred
1+ years experience in a support/service role for a financial services company or technical support organization
Nice to have, not required: Basic or Intermediate experience with database support or network security support
High school diploma required; associates or bachelor's degree preferred
Varying and overtime hours required during peak seasons
Reliable internet access for any period of time working remotely, not in a Workiva office.
Minimal travel
Must speak Business Level English and German
Where You’ll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
Customer Success: Always delight our customers.
Trust: Rely on each other.
Integrity: Do the right thing, every time.
Collaboration: Share resources and work together.
Innovation: Keep creating solutions and finding better ways.
Inclusion: Support a diverse community where we all belong.
Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy:
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva:https://www.linkedin.com/company/workiva/
Learn more about benefits:https://www.workiva.com/careers/benefits
Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Our name comes from a combination of two words: Talent and Simplicity. Originally starting our operations in Melbourne in 2018, Talentplicity Consulting now has offices in Melbourne and Sydney, catering to its clients across Australia, in every state and territory.
Talentplicity Consulting (TPC) is a very fast-growing startup IT Consulting firm. TPC is a strategic staffing and consulting augmentation partner to several large to medium-sized companies in Australia. While our head offices are based in Sydney, we also have our second offices in Melbourne.
You need to have;
7+ years of experience working as a Business Analyst.
Due to government regulations, you must be an Australian Citizen to be considered for this opportunity.
Ideally, having a current Baseline or NV1 clearance is highly regarded
Previous work experience in telecommunications or with larger corporations is greatly regarded.
Previous experience with cyber security or network security-related projects is required.
End-to-end process improvement experience for existing processes
Experience with setting up new strategies according to the changing scopes and business needs
Impeccable written and verbal communication skills are critical
Extensive experience with process mapping and modeling.
Excellent Stakeholder Management skills with the ability to work with senior business representatives.
How to apply:
If you think you have what it takes to secure this opportunity, please apply NOW! For further information about this opportunity, please email [email protected] or call us at 0 0447-719-846.
For more jobs like this, please visit our website at www.talentplicity.com.au or on LinkedIn by visiting https://linkedin.com/company/talentplicity
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The Technical Support Specialist - DACH (AKA Customer Support Engineer (CSE)) is responsible for responding to customer issues across our Wdesk and Wdata platforms.
Support consists of troubleshooting issues with customers, identifying problems, researching answers, and guiding the customer through corrective steps.
A key component of this position will consist of providing technical and functional support to customers over the phone, chat or case management. A CSE provides product information and resolves most administrative and product problems which our customers face.
They are responsible for owning the customer experience and improving our ability as a business to support their dynamic needs.
What You'll Do
Customer Support: Support customers by providing technical and functional expertise over the phone, chat and case management.
Manages customer inquiries within the expected time frame and acts as the escalation point within Tier1 support, only escalating above themselves when required
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
Troubleshoots customer issues by utilizing knowledge of application, experience and by self-guided research of issues
Capable of resolving complex customer issues with minimal assistance from escalated assistance
Provides a high quality customer experience to produce or maintain raving fans
Contributes to improving the customer experience - offering ideas and being part of the improvement process to benefit the customer
Work with Customer Success, Professional Services, and all tiers of support to solve problems or identify opportunities - act as the POC for support
Train and mentor other engineers on the team - create accountability and professionalism within the team
Edit or write new documentation or customer facing content to represent the support experience
Lives the Workiva Values and Principals and guidelines on how to produce results and improve the business
What You'll Need
Ability to multi-task and manage changing priorities
Ability to understand intermediate to advanced math concepts
Ability to communicate via email, phone, chat and other customer channels
Moderate technical aptitude, with high competency in using Google Drive, Microsoft Office Suite, OneCloud & Workiva products
Strong communication (verbal, listening and writing) skills
Self-motivated and accountable to results - ability to train others to demonstrate these same characteristics
Enjoys and excels at problem solving and assisting others
Able to allow for contingencies, prioritize multiple and potentially overlapping customer requirements
Proven ability to meet established timelines and service level agreements
Demonstrates strong sense of customer service with ability to identify customer needs and expectations and respond in a timely and effective manner
Represents the team as an advocate in cross-functional team meetings or projects
Helps to create and maintain a positive and vibrant culture in Support
Previous experience in accounting or finance preferred
1+ years experience in a support/service role for a financial services company or technical support organization
Nice to have, not required: Basic or Intermediate experience with database support or network security support
High school diploma required; associates or bachelor's degree preferred
Varying and overtime hours required during peak seasons
Reliable internet access for any period of time working remotely, not in a Workiva office.
Minimal travel
Must speak Business Level English and German
Where You’ll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
Customer Success: Always delight our customers.
Trust: Rely on each other.
Integrity: Do the right thing, every time.
Collaboration: Share resources and work together.
Innovation: Keep creating solutions and finding better ways.
Inclusion: Support a diverse community where we all belong.
Accountability: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy:
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva:https://www.linkedin.com/company/workiva/
Learn more about benefits:https://www.workiva.com/careers/benefits
Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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