About This Role\n\nHello, prospective pickle! We are seeking a Remote Customer Success Coordinator (CSM) to add to our growing Client Success team. The CSC will be responsible for a high volume of clients and measured by client adoption using data-driven programs to achieve this, Net Promoter Score (NPS), and net customer retention rate of assigned book of business. \n\nTh ideal candidate can build strong relationships quickly, is tech-savvy, and has the people skills to work cross-functionally to be a champion for your customers. You are a perfect fit for this role if clients see you as a trusted advisor, and you are comfortable providing proactive technical and product guidance. \n\nReports to: Vice President Customer Success\n\nOn a daily basis, works closely with Sales, Marketing, and Customer Success teams.\n\nLocation: Design Pickle is a fully remote company with a Company Hub in Scottsdale, Arizona.\nWho We Are Looking For\n\nFirst, Design Pickle is anything but typical. We’re a group of hard-working, creativity-loving individuals from around the world.\n\nDo we love pickles, too? Most of us do! But don’t stress if pickles aren’t your thing. It’s not a deal-breaker. We do look for a passion and interest in something, though because our employees’ uniqueness is what helped make us the great company we are today. \n\nWe stand by our vision, purpose, and values, and these are mission-critical to how you show up every single day.\n\nSpecific to your role, we’re looking for individuals who have…\n\n\n* 1-3 years in a customer-facing role in a SaaS B2B company.\n\n* Experience promoting value through customer experience; ability to analyze and interpret customer data to influence decision-making and improve customer experiences.\n\n* Exceptional ability to communicate and foster positive business relationships internally and externally.\n\n* Comfortable with identifying client risk, jumping in to remediate, handling escalations and ultimately ensuring net client retention. \n\n* Accountability and personal organization are essential.\n\n* Experience analyzing, optimizing, and scaling the existing processes. \n\n* Deep understanding of customers' concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed.\n\n* Passion for learning new technology.\n\n* Excellent presentation and communication skills with all levels of client contacts, including the executive level.\n\n* Ability to manage multiple tasks simultaneously with attention to detail.\n\n\n\n\nBonus Pickle Points:\n\n\n* Experience with a CRM; HubSpot is a plus and the ability to use HubSpot as an e-mail platform\n\n* Experience with JIRA and Confluence is a plus\n\n* Experience working with creative teams is a plus\n\n* An understanding of in-app analytic tools to measure usage and help define the in-app experience; Pendo experience is a huge plus \n\n\n\nKey Objectives and Responsibilities\n\n\n* Act as the primary point of contact throughout the customer lifecycle, developing relationships with key stakeholders and maintaining a focus on driving business value from onboarding through renewal and expansion for assigned book of business. \n\n* Regularly monitor platform usage and proactively contact clients whose usage dips to ensure the health of the relationship and product engagement. \n\n* Share best practices, industry trends, and other valuable information to help accomplish client goals and improve their onboarding, product adoption, and creative productivity. \n\n* Review client feedback loops for signs of churn and poor sentiment, and address them early in the customer journey. \n\n* Utilize CRM to keep track of key account data, opportunities, logging calls, and relevant notes.\n\n* Facilitate onboarding & ongoing training for a book of business. \n\n* Act as a communications liaison between internal teams and clients. \n\n* Promote customer satisfaction and loyalty by demonstrating an understanding of their business needs and helping them achieve their objectives using Design Pickle.\n\n* Educate customers on the use and benefits of Design Pickle solutions.\n\n* Provide customers with information and assistance regarding product updates and new features. You will be the voice of the customer at Design Pickle and will help build the feedback loops with our product team to ensure the roadmap and sprints are always executed with the customer in mind. \n\n\n\n\nThe compensation range for this position is $55,000 to $65,000 annually. The actual salary offer made to a candidate will be made with mindful consideration of a wide range of factors. These factors include but are not limited to skills, qualifications, education/knowledge, experience, and alignment with market data for a given location within the US. In addition to base salary, some positions may be eligible for additional compensation such as bonuses or commissions. This salary data is for our US-based positions only.\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design and SaaS jobs that are similar:\n\n
$85,000 — $105,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nScottsdale, Arizona, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWho are we?\nOur mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.\n\n\nWe obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.\n\n\nCohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.\n\n\nJoin us on our mission and shape the future!\n\n\nWhy this role?\n\n\nIn this role, you will have ownership of the full sales cycle - from identifying leads to closing deals for high-growth tech companies. We’re looking for an approachable and compelling communicator who loves working with prospects to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them achieve their business goals. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across customer success, sales development, marketing and sales engineering. You’ll be the voice of the field and help our product, and engineering teams prioritize the Cohere roadmap with customer-centric care. It’s a highly self-directed role, so you should be someone who thrives in an unstructured environment and quickly evolving environment. And your opportunity for impact will be astronomical — Cohere has skies-the-limit potential, and you’ll help us reach it. \n\n\nAs an Account Executive, you will: \n- Focus on net-new logo acquisition via outbound activity and relationship building with key stakeholders\n- Work closely with customers and prospects as a trusted advisor who deeply understands their challenges and goals, and will tailor solutions to drive impact for their businesses\n- Work in close partnership with channel partners to find opportunities to scale outreach and customer satisfaction in your region\n- Collaborate with product and engineering teams on strategic motions to deliver solutions to large enterprise customers\n- Collaborate with Sales Development Representatives to drive top of funnel activity\n- Own the full sales cycle – from initial outreach through proof-of-concept through deal close\n\n\nYou may be a good fit if you have:\n- 5+ years of previous B2B sales experience, negotiating and closing SaaS deals in the 6 figure range, and a track record of high performance and beating your quota\n- Previous experience selling technical products, such as developer tools, API products, or AI / NLP solutions, are a plus\n- Previous experience working with channel partners to drive sales cycles and hit shared revenue goals\n- High tolerance for ambiguity - as an early sales hire, you’ll have to be a doer and a strategist\n- Curiosity - you want to go deep on NLP and become an expert on our technology\n- Fantastic communication skills - you are a great listener, have a knack for understanding what matters most to others, build strong relationships, can speak to the c-suite, and feel comfortable speaking to both technical and non-technical audiences\n\n\n\n\n\nIf some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.\n\n\nWe value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.\n\n\nOur Perks: \n🤝 An open and inclusive culture and work environment \n🧑💻 Work closely with a team on the cutting edge of AI research \n🍽 Weekly lunch stipend, in-office lunches & snacks\n🦷 Full health and dental benefits, including a separate budget to take care of your mental health \n🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK\n🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement\n🏙 Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend\n✈️ 6 weeks of vacation\n\n\nNote: This post is co-authored by both Cohere humans and Cohere technology. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, API, Marketing and Sales jobs that are similar:\n\n
$65,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSan Francisco
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Who Are We?\n\nPostman is the world's leading collaboration platform for API development. Postman's features simplify each step of building an API & streamline collaboration to help create better APIs—faster. More than 30 million developers & 500,000 organizations worldwide use Postman today. After receiving Series D funding in 2021 & releasing our biggest & best version ever of Postman in September 2022, we continue to strive humbly towards our mission of 100 million connected developers & serving companies as they seek to innovate in an API-first world. \n\nP.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture & our vision at Postman.\nThe Opportunity\n\nOur customer base is growing faster than ever. We are looking for an experienced leader to advance our Enterprise Solutions Architecture program and manage an existing team of expert Postman Solutions Architects. You will be responsible for day-to-day team management and coaching, exploring new ways to improve our post-sales operations, and leveraging analytical insights to ultimately retain and grow our customer base. You will own the technical aspects of our post-sales process for the Enterprise customer segment. You'll be supported by all other Postman teams - from sales and engineering, to product management, data science, and our executives - to ensure our customers achieve value from their usage of Postman.\n\nThe Solutions Architecture Manager at Postman plays a pivotal role in leading a team who is responsible for delivering technical post-sales support and consultation to our customers. The Solutions Architecture team is composed of experts in APIs and Postman products, who work closely with customers to ensure successful implementation, integration, and utilization of Postman solutions.\n\nThis role is perfect for a visionary leader passionate about creating scalable solutions to enhance customer engagement, satisfaction and retention.\n\nWhat You’ll Do\n\nTeam Leadership:\n\n\n\n\n* Lead and mentor a team of Solutions Architects, fostering a culture of collaboration, technical “know-how”, continuous curiosity, and customer-centricity\n\n* Provide guidance and support to Solutions Architects in resolving technical challenges and addressing customer needs effectively and efficiently\n\n\n\n\n\n\nCross-functional Leadership:\n\n\n\n\n* Partner with leaders in Customer Success, Sales, Solutions Engineering, and other GTM teams to develop processes and resources that accelerate customer adoption of Postman\n\n* Collaborate with Product and Engineering teams to convey and advocate for customer feedback and enhancement requests that will improve customer satisfaction and address their key use cases, serve as the voice of the customer within the organization\n\n\n\n\n\n\nCustomer Consultation:\n\n\n\n\n* Collaborate with Sales, Solutions Engineering, and Customer Success teams to understand customer use cases and develop tailored solutions that meet their needs\n\n* Build strong relationships with customers, fostering long-term partnerships and driving customer satisfaction and loyalty\n\n* Advise on consultations with key customer stakeholders by assessing technical requirements and offering recommendations for optimal API development workflows\n\n* Work closely with Solutions Architects and customers to design and architect scalable and robust solutions using the Postman platform\n\n\n\n\n\n\nTechnical Expertise:\n\n\n\n\n* Stay abreast of industry trends, emerging technologies, and best practices related to API development methodologies and workflows\n\n* Act as a subject matter expert on the Postman platform, providing insights and guidance to both internal teams and external customers\n\n\n\n\n\n\nData-driven Strategy and Knowledge Sharing:\n\n\n\n\n* Leverage data analytics to identify trends and areas of improvement in how we can deliver value to customers\n\n* Develop and maintain technical documentation, best practices, and use case examples to enable customers to maximize the value of Postman solutions\n\n* Facilitate knowledge sharing sessions and workshops internally to enhance the technical expertise of the Solutions Architecture team\n\n\n\n\n\n\nAbout You\n\n\n* Strong technical background from a Bachelor's degree in Computer Science/Engineering, a related field, or relevant work experience\n\n* 3+ years leading customer-facing technical teams, or similar, with a track record of driving business growth\n\n* Strong experience with the enterprise SaaS sales process and customer relationship management\n\n* Skilled at problem-solving, decision-making, and ability to navigate challenging situations professionally with an extreme focus on being customer-centric\n\n* 5+ years of enterprise solutions architecture or sales/solutions engineering experience\n\n* 2+ years of software development experience\n\n* Comfortable engaging and working with all levels of technologists from individual developers, development teams, QA teams, architects, product managers, and engineering and product management leaders\n\n* Experience with engaging senior management and executive audiences to convey Postman's value proposition\n\n* Strong understanding of APIs, and experience with producing and consuming with APIs across different domains\n\n* Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle\n\n* Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.\n\n* Great communication skills (presentation, verbal and written)\n\n* Enjoys a fast-paced environment and loves teamwork and collaboration\n\n\n\n\n \nOur Values\n\nAt Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.\nWhat Else?\n\nThis is a remote role with a salary range of $157,000 - $212,000, plus a competitive equity package. Postman has an informal and fun working team environment. We believe in a hybrid workplace, and although this role is remote, there will be opportunities for you to meet and collaborate with teammates from around the globe. We offer comprehensive medical, dental, and vision insurance, and cool perks. Our employees enjoy unlimited PTO because we believe everyone should take the time off needed to refresh, relax, and reflect. Our wellness program offers fitness-related reimbursements, a meal stipend, home office set-up reimbursement, internet reimbursement, book reimbursements for professional development, and a training platform for continued learning and education for personal growth. Also, our donation-matching program can support causes you care about. We’re creating a long-term company, and we want you to be part of it. Join us and become a Postmanaut!\nEqual Opportunity\n\nPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.\n\nPostman will consider for employment qualified applicants with arrest and conviction records where directed under applicable law, such as pursuant to the San Francisco Fair Chance Ordinance. \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, SaaS, DevOps, Education, Cloud, API, Senior and Sales jobs that are similar:\n\n
$60,000 — $110,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
\nWhat You'll Do\n\nHave you experienced sales teams where management can be very political, your voice isn’t heard, or it’s all about the dollar sign and nothing else matters? Those can be challenging environments to excel in. Our leadership team refuses to have the mentality of ‘it’s my way or the highway’. Our executive sales leader has the mindset that everyone should be heard, and they listen because that is how we grow and find success. There is also peace of mind here because we have never endured a layoff at BambooHR, even during COVID. \n\nIn 2022 we are continuing to grow exponentially at BambooHR, which is very exciting! This role will be in addition to our incredible sales leadership team. Your role will be to help your team of sales managers reach monthly sales goals and with their development to maximize their sales potential. We will depend on you to coach and train up your sales managers and their teams as they grow here. Don’t worry, we do have an exceptional training program that all of our sales team goes through in their first few weeks of getting hired. Not to mention, the sales coaches, trainers, and resources you’ll have to utilize. In addition, you’ll work with the rest of the leadership team on operational projects, strategic plans, and overall department growth. \n\nWe know that the proof is in the pudding, so if you are curious what it’s like to be a part of this incredible team, then check out this video: BambooHR’s Sales Team\n\nYou will:\n\n\nLead, develop and manage a group of Sales Managers and their teams of Account Executives in the small to medium size market \n\nDesign and implement sales forecasting plans for Managers and Account Executives to meet and exceed revenue goals on a weekly, monthly and annual basis and design and implement sales plans to attain these targets. \n\nPartner and build relationships with cross-functional teams across the organization to streamline communication and drive results. \n\nMultiply yourself; You will train and mentor Sales Managers to become better leaders by mentoring and coaching them to support their career development\n\nCollaborate with other directors and with other teams and share innovation and best practices with the team\n\nYou will act as the sales champion by taking active part in supporting team members with larger deals and be a second voice to help get deals across the finish line\n\nCollaborate with Sales Managers to train and motivate team members by analyzing various data points to determine opportunities for your team's development and identify critical behaviors that lead to success and coach to replicate those behaviors in your reps.\n\nManage headcount (team structures, understanding capacity, planning with HR for future headcount needs) to build and hire a stellar sales team\n\n Take ownership of the culture (as measured by ENPS) and build strong relationships with managers and reps to help mold the team moral\n\nPrevent, manage and own team attrition, HR Escalations and performance improvement plans\n\n\n\n\n \n\nWhat We’ll Love About You\n\n\n3-5+ years of experience as an Account Executive in the SMB SaaS industry with a proven track record of success\n\n2-3+ years managing sales leadership and their teams in the SaaS (software as a service) industry.\n\nStrong Salesforce knowledge and experience \n\nDemonstrated experience in building motivating sales teams, analyzing sales trends, growing pipeline, and monitoring performance to hit revenue targets \n\nDemonstrated experience as a team-building leader, capable of rallying support from both direct and indirect staff to drive shared positive results \n\nYou have the ability to paint a vision and get buy-in through collaboration, persuasion and and mentorship/coaching skills\n\nYou have excellent written and verbal communication skills\n\nHighly driven, proactive individual with an execution focus and a strong sense of urgency and a belief in BambooHR’s mission. You go beyond relationship management \n\nYou have expert knowledge in various solution-selling methodologies and best practices with a proven track record of selling in the SMB SaaS industry\n\n\n\n\nWhat Will Make Us REALLY Love you\n\n\nExperience in managing groups of sales leadership in the SMB SaaS space\n\nYou have expert knowledge and experience in Salesforce\n\nYou thrive under the responsibility to train, motivate, inspire, and hold others accountable\n\nYou maintain a balance of being a true team-player as well as having a competitive edge \n\nYou have a positive attitude, are coachable and have proven ability to take and implement feedback (training, resiliency, appreciate the growth from adversity)\n\nYou have the ability to engage and communicate with reps in a positive and approachable way\n\nYou have a good command of your time and prioritize effectively the tasks that are consistently thrown your way\n\nThe ability to use candor in providing constructive feedback while being great at recognizing the positives and potential in people\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to SaaS, Senior, Sales, Design, Marketing, Digital Nomad, Consulting, API, Jira, Python, Testing, JavaScript, Cloud, Linux, iOS, Analyst, Finance, Ruby, Engineer, Backend, Salesforce, HR and Excel jobs that are similar:\n\n
$60,000 — $120,000/year\n
\n\n#Benefits\n
💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nSalt Lake City, Utah, United States
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Turn on the news on any night of the week and you’re likely to hear about the changes that are sweeping through our health care system. It’s dramatic and each day presents a new set of challenges. And that’s where UnitedHealth Group’s family of businesses is taking the lead. We see those challenges as opportunities, but we can’t do it alone. You’ll play a leadership role in a high volume, focus and performance driven call center where the goal is always to connect with members and enhance the customer experience. Now you can take advantage of some of the best training and tools in the world to help serve our members.
This position is full - time (40 hours / week). Employees are required to work our normal business hours of 8:00 AM - 5:00 PM. Training will be conducted virtually from your home.
All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities
Coordinate and supervise daily/weekly/monthly activities of a team members
Set priorities for the team to ensure task completion and performance goals are met
Coordinate work activities with other supervisors, managers, departments, etc.
Identify and resolve operational problems using defined processes, expertise and judgment
Provide coaching, feedback and annual performance reviews as well as formal corrective action
This role is equally challenging and rewarding. You’ll need to stay positive at all times especially in difficult situations. You’ll be asked to mentor, challenge and communicate effectively with all different types of people.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
High School Diploma / GED (or higher) OR equivalent years of work experience
5+ years of experience with analyzing and solving customer problems in an office, claims, OR customer service environment
1+ years of supervisory / leadership experience
Proficiency with Windows computer applications, which includes the ability to navigate and learn new and complex computer system applications
Ability to work any 8-hour shift between the hours of 8:00 AM - 5:00 PM
Preferred Qualifications
2+ years of customer service experience
Telecommuting Requirements
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Soft Skills
Ability to multi - task including the ability to understand multiple products and multiple levels of benefits within each product
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military
Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet
OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do. If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation, and performance. Join us and start doing your life’s best work.SM
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $45,100 - $80,200. The salary range for Connecticut / Nevada residents is $49,800 - $88,200. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords: #RPO, #YELLOW
Salary and compensation
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
Do you want to be part of a team responsible for the incubation of new products and go-to-market motions that will set PandaDoc up for future growth?
As a Strategy Operations Manager (Title Pending), you will support PandaDoc’s Discovery motion, a group of startups within a startup, in their mission to launch new product lines and revenue streams.
You are a Product Manager with a growth hacker mindset.
You are known for continuously looking for creative solutions, paying attention to detail, asking good questions, and prioritizing tasks based on impacts & level of effort.
This role sits within the Strategy Operations team, and you will be a crucial team member who helps operationalize key growth strategies for PandaDoc.
In This Role, You Will
Report to the Senior Manager of Strategy Operations and be part of the larger BizOps team shaping our business strategy and improving operations for scale
Act as Business Partner to Discovery Project CEOs by supporting them through fast but efficient executions in process, systems, and analysis
Run the show on military time by scheduling & coordinating meetings, note-taking and doing follow-up/follow-through
As needed, collaborate with the Revenue Operations and Business Systems teams to implement changes that scale with our core operations
Support the scoping, planning, and launch of new initiatives as they arise
Provide monthly and quarterly review on Discovery progress against goals, informing the executive team where to invest more or less
About You
5+ years of Product Management or Operations experience at a pre-IPO or hyper-growth SaaS company
Strong project management and organizational skills, ability to prioritize multiple projects and deliverables
SQL/Tableau experience
Comfortable embracing ambiguity and working independently; excels at communicating early, regularly, and directly; ultimately gets the job done
Ability to translate complex requests into simple takeaways and tasks; not hesitant to ask questions and confidently voice your point of view if the asks need to be further refined or change
Strong proficiency in business applications or/and willingness to learn new tools
Ability to function independently with a high degree of accuracy and accountability in a fast-paced environment
It Would Be Awesome If You Had
Salesforce CRM experience
Experience in an incubator (Techstars, 500 Startups, etc.)
Company Overview
PandaDoc empowers more than 40,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more. For more information, please visit https://www.pandadoc.com.
Company Culture
We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.
Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.
Check out our LinkedIn to learn more.
Benefits
Our benefits include tremendous career growth opportunities, a competitive salary, health and commuter benefits, company-paid life & disability, 20+ PTO days, 401K and FSA plans, and of course, a fun team of Pandas to work with!
PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
EXTERNAL RECRUITERS
Approval Requirement
The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Design, Accounting, Cloud, Digital Nomad, SaaS, HR and Senior jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
If you're interested in working for a company that pays well, and provides a career, read below.
When you apply, please check your email for interview options.
We work with union and association members providing the permanent benefits for their families.
What we offer:
Extensive training in all areas
No experience needed
Great benefits
Fast-paced, fun environment
Leadership development training
Great weekly pay and bonuses
Top candidates will be energetic, positive, passionate, and want more in life. We are proud of our company environment where team members receive positive feedback, positive energy, and a place to personally grow.
If you are the following, then we'd love to meet you:
have excellent customer relation skills and communication
have strong organizational skills and attention to detail
be service oriented/ people person/ call center experience preferred
be knowledgeable in Windows and thorough PC skills
flexible and adaptable to change with excellent time management
Our reps average $800-$1,200 weekly. We provide great benefits such as healthcare reimbursements, management promotions, stock options, company trips, and more.
We are looking for an honest, hard working individual that we can fully train. We offer weekly pay, daily training and bonuses. If you are looking to start a new career, apply now! I will set you up with an interview at the soonest available date.
We will email you back promptly, so please check your emails for a response.
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Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Design, Copywriting, Video, Legal, Digital Nomad, HR, Growth, Analyst, SaaS, Python, Director, Senior, Junior, Stats, Cloud, Education, Marketing, Web and Executive jobs that are similar:
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
These past couple of years have definitely done a number on all of us, but especially our kids from all the screen use, to the lost social engagement time, etc.
That’s why BonfireDW was created. We provide coaching, classes, community, and support, all designed to help kids stay socially, emotionally, mentally, physically and digitally fit.
We're seeking Certified/Licensed K-12 Health Educators to provide 1:1 and group health education to students related to specific health topics, including reproductive health, substance use, diet and nutrition.
This is a 100% online, part-time, after school role, in the 5-10 hours a week range, potentially more as we grow.
Pay starts at $30/hr and increases to up to $50/hr within 3 months based on experience and performance.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Design, Accounting, Cloud, Digital Nomad, SaaS, HR, Senior, Test and Education jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
This is a call center environment where you will be expected to work 100% telephonically on the computer for 8 hours per day with 2 designated 15 min breaks, a 30 min lunch, and a 15 min team meeting (Huddle). Huddles may be used for engaging with your team, reviewing updates, or completing training.
Throughout the day coaches will complete scheduled outbound coaching calls, take inbound calls from members, and attempt various cold calls related to informing members about the program and encouraging enrollment along with reaching out after a missed appointment to reschedule or complete a call at that time. Currently, our caseload is a “team” style where members will relate to whichever coach is available.
Receiving inbound and making outbound calls to employees of companies who have enrolled/partnered with the company for Health Coaching (50% inbound/50% outbound)
Encouraging employees to maintain healthy habits such as proper diet, tobacco reduction, proper exercise, etc.
Health coaches help employees reach their health and wellness goals
Members get points toward their accounts during this program (for reaching certain milestones/completing tasks) and can redeem these points for prizes that are available from the company they work with.
Qualifications:*
*Must have a bachelor’s degree in
Exercise Science, Sports Medicine, Health Science, Food & Nutrition, Kinesiology, Psychology, etc.
*Upbeat and personable* – supportive and motivational and likes talking to people about health and wellness
*Preferred:
1+ year in customer service M-F 10:30am - 7pm Central Time
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit [AstonCarter.com.](AstonCarter.com) Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [[email protected]](mailto:%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Salary and compensation
No salary data published by company so we estimated salary based on similar jobs related to Consulting, Growth, Sales, Analyst, Design, Accounting, Cloud, Digital Nomad, SaaS, HR, Senior, Test and Education jobs that are similar:
👉 Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
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