Remote DevOps + Marketing + Medical + Python + Travel Jobs

**Ethyca** (https://ethyca.com) is a high-growth Series A startup building the trust infrastructure of the internet. Ethyca’s platform powers data privacy for businesses facing regulations like GDPR and CCPA all over the world. We do this by building world-class tools, developer-friendly APIs, and secure, deployed applications to make it easy for our customers to integrate all their systems together to provide their users with powerful rights over their personal data.\n\nAs Ethyca’s first technical writer, you will be focused on Ethyca’s developer adopters onboarding to our fleet of open-source privacy products. The success of open-source products relies on great documentation and thus your technical expertise will act as the Welcome mat for all that land on our doorstep. Your writing style speaks to stakeholders in all enterprise verticals: engineers of every variety, lawyers, product managers, and business operations resources. Your super power is in translating complex technical concepts and value proposition to a clearly organized, concisely written, durable body of knowledge for any audience to understand. In this role, you will lay the foundations for a strong, long-term relationship between Ethyca and our growing developer community.\n\n## What you will do\nDocument deployment and product guides for Ethyca’s open-source privacy tools, including Dockerized deployed agents, API services, and more\nDocument standards, guidelines, and best practices for engineers and peripheral business units\nOrganize documentation and make it easily discoverable\nWork closely with Ethyca’s product team to stay current on product releases and roadmap features\nWork with Ethyca's marketing team to write and consult on technical-leaning marketing content\nMaintain a deep understanding of Ethyca’s open-source products, the roadmap and the growing privacy landscape\n\n\n## Requirements\n* A self-starting **software engineer at heart**. With 3-5 years of engineering or technical writing experience working with SaaS software products, you know just enough SQL and noSQL, have implemented API and git documentation best practices, have gotten tangled in containerized deployments once or twice, and are familiar with cloud service management products like AWS, GCP, Azure. And we 💙 markdown, and hope you do too!\n* **Empathetic to developers** and their needs. You’ve written developer-facing documentation for 1-3 years and are able to quickly adapt to community and internal feedback. Software engineers don’t yet know that they should expect a lot from a data privacy product baked into their SDLC process. We are here to educate them and provide a best-in-class experience using our developer-focused open-source tools.\n* An **independent yet collaborative contributor**, your experience managing documentation projects independently in a complex, highly technical space means you’ve worked with net-sec-ops, devops teams, data/base engineering teams, marketing, and product engineering teams and you know how and when to engage each.\n* A relentless **troubleshooter**. No problem too tough, no issue too elusive; we are looking for someone who will tackle the sometimes nebulous documentation from engineers and work through it, rather than around it. \n* An **egoless, yet expert** liaison between Ethyca open-source engineering teams and the developer community. Great writing is everyone’s responsibility at Ethyca, but sometimes we need a little help (okay, a lot of help!) from experts like you! You are an exceptional writer, nay, wordsmith, that understands that effective, concise writing leads to better comprehension of complex systems.\n\n## Benefits\n* Competitive cash and equity compensation\n* 100% medical and dental insurance coverage for you and your dependent(s)\n* Remote-friendly office hours and vacation policy\n* Sponsored company lunches and events\n* Parental leave and 401K plan\n\n\nWe are an equal opportunity employer and are committed to diversity, equity, and inclusion. We do not discriminate on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected characteristics.\n\nEthyca is a distributed team with headquarters in NYC and remote workers across the US. When it’s safe to meet again, you’ll have the opportunity to travel to NYC a few times a year for company events. We are currently unable to sponsor visas so require that you are authorized to work in the USA.\n\nWe’re a data privacy company building a missing piece of the Internet’s infrastructure: the trust layer that empowers users and businesses to manage data respectfully. Every day, we’re solving challenges for customers and thinking about the future of human rights as society increasingly moves online. If this sounds intriguing and you’re excited to shape that future with us, we’d love to talk to you! \n\nPlease mention the words **PRICE DIFFER SLICE** when applying to show you read the job post completely (#RMjE2LjczLjIxNi4xODg=). This is a feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.\n\n \n\n#Salary and compensation\n $80,000 — $100,000/year\n
\n\n#Benefits\n 🦷 Dental insurance\n\n🌎 Distributed team\n\n
\n\n#Location\nUnited States

\nDepartment:  Customer Success\nReports to:  Manager, Professional Services \nLocation:  New York, NY\nSummary of Role\nDo you have a passion for Open Source software?  Excited about what Puppet is doing and want to be a part of it?  Love utilizing your technical knowledge in a client-facing role?  \n\nPuppet Labs is hiring additional Professional Services Engineers to join our growing PS team!  In this role, you'll help our Puppet Labs' customers succeed through consulting and custom development engagements, as well as further Puppet Labs product growth with direct customer feedback.\n\nAs part of our Professional Services team, you will work with our customers to implement solutions and deliver professional services.  In addition, you will be responsible for providing pre-sales support to Sales & Marketing, developing and publishing Puppet modules and products, and developing and promoting integration and tooling around Puppet Labs products.  As Professional Services Engineer, youll also develop blog posts and other communication for Puppet Labs, and work with R&D and Product Management to develop and test Puppet Labs products.\nQualifications\n* Unix &/or Linux SysAdmin or DevOps background, including automation\n* Strong customer relations & presentation skills - must be able to speak well in front of an audience and with customers\n* Excitement about working with the Puppet community\n* Passion for problem solving\n* Excellent time and project management skills\n* Self-motivated and self-directed\n* Requires the ability to travel up to 75% (domestic & internationally) via ground and/or air transportation, including but not limited to, operating a vehicle and/or riding as a passenger in a vehicle, airplane, train or other form of transportation\n* Requires logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems\n* Requires contact with others (face-to-face, by telephone, virtual meetings, VOIP or otherwise) and the ability to work and interact in a group or team\n* Technical degree (CS/IT/Eng/ITSec) or equivalent experience\n* Valid driver's license\n* A criminal background check is part of the employment hiring process.\n* Puppet Certified, a plus!\n\n\nPreferred but not required\n* Programming skills (Ruby, Python, Perl, etc.)\n* Large scale infrastructure experience\n* Experience with Puppet or other configuration management tools\n* Knowledge of data center management, systems management, and monitoring, networking & security\n* Professional services experience in an open source/enterprise software company\n\n\nApplication Instructions\nIn order to be considered for this position, please submit your application online (via the Apply Now button).  Please include a cover letter with your resume addressing the following:\n* Why are you interested in working for Puppet Labs?\n* Please summarize how your background fits the listed qualifications.  \n* Please confirm you are available for up to75% travel domestically & internationally.\n* Please include a list of references in your cover letter.\n\n\nWorking for Puppet Labs\nOur mission at Puppet Labs is to drive the cost of technology change to zero.  We make IT automation software for systems administrators, freeing them from repetitive work and fire-fighting so they can do more interesting and higher-value work for their organizations.  Our most important measure of success is their love for our products.\nWe're growing fast, but we're determined for everyone here to have a real impact on the company and our customers every day.  We're driven and restless.  We encourage creativity and collaboration.  By challenging each other, we foster continuous improvement.  We hire carefully for passion, self-motivation, intelligence, curiosity, and adaptability.\nWe offer excellent health benefits for employees and family, a flexible time-off policy (that we do insist you use), and a variety of methods to grow your skills and further your career.  We have employees all around the US, the UK, Sweden, Canada, the Czech Republic and Australia.  Our headquarters in downtown Portland, Oregon, is one block off Tom McCall Waterfront Park with views of Mt. Hood, Mt. St. Helens and the Willamette River.\nPuppet powers thousands of companies, including Twitter, Yelp, Disney, Google, Citrix, eBay, NYSE, Cisco WebEx, Salesforce, Bank of America and PayPal.  Our investors include Kleiner Perkins Caufield & Byers, VMware, Google Ventures, Cisco, True Ventures, Radar Partners, and Emerson Street Partners.\nPuppet Labs, Inc. is an Equal Opportunity Employer. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to DevOps, InfoSec, Finance, Perl, Python, Ruby, Admin, Marketing, Excel, Sales, Medical, Engineer, Linux, Sys Admin, Design, Digital Nomad and Travel jobs that are similar:\n\n $70,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n